UCLA PowerPoint Presentation - Blue Shield of California Foundation

Medical Home Features• Personal physician• Type, adherence• Physician-directed team-based approach• Staffing, location, communication methods• Whole person orientation and care coordination/integration• Coordination of all care, feed-back loops, disease or case management• Self-management support for chronic conditions• Modes of communication, educational materials, resources• Quality improvement• Feedback to providers, use of evidence-based guidelines, clinical decision support tools• Access to care• Open access scheduling, extended hours and urgent care, 24/7 nurse advice line, alternativemodes of communication with PCP• Provider payment• Method, incentives, and enhanced payment