Curriculum Vitae - water service group

wasserservice.at

Curriculum Vitae - water service group

company

introduction

competence

description

Water Service Group

This brochure is a guide to the offered services and reference descriptions of the activities

of the Water Service Group.

WSG offers a wide range of specialized services and describes herewith it is competence

and it is specialized skills in the field of water management in order to prove the qualification

for international projects.

Our technological competence in water management is verified due by all the projects

carried out for our customers and consumers in the past years and the owner and operator

experience based on the long term water supply for the city of Salzburg and the

surrounding municipalities.

We are sure, that this statement of qualification will fulfil your needs and expectations.

Gerhard Reibersdorfer

Managing Director WSG

organisation

CV‘s

references

facilities

www.waterservicegroup.com

appendix

contact


company

We …

competence

introduction description

organisation

CV‘s

references

Ten Reasons …

… why the Water Service Group is your ideal partner.

• … were benchmarked as the best water supplier in Austria in 2006.

• … are familiar with internationally recognized quality management systems and understand

how to use them.

• … want to be a strong, reliable long-term partner paying special attention to sustainable solutions.

• … are able to offer individual solutions specific to customers needs.

• … cover a wide range of technical competence as well as more than one hundred years

of experience.

• … foster an intensive relationship to our costumers and clients.

facilities

• … know how to cooperate with public authorities, because of our roots and knowledge in this field.

• … use the latest technology and engineering standards in addition to adhering to the local laws.

• … are aware of our social responsibility to our clients, employees and the environment.

Last but not least, we know about the importance of water

as an essential, basic human resource.

www.waterservicegroup.com

appendix

contact


company

competence

asset

management

organisation

CV‘s

references

Areas of Competence

integrated

concepts

integrated

concepts

engineering

consulting

asset

management

concessioning

multi-utility

facilities

www.waterservicegroup.com

appendix

reclamation

treatment

storage

distribution

CRM

operation

maintenance

contact


company

General

The owner and operator of assets is fully responsible for the management of the five core processes, namely

water reclamation

water treatment

water storage and distribution

• operation and maintenance

• customer relationship management

including all the supporting units like HR, IT, legal department and finances

Furthermore, asset management means for us to ensure the economic productivity of the company. We have

an integrated overview of all of the processes combined with very reliable customer orientation and sustainable

thinking. These skills assure a secure water supply enabling a reinvestment of assets.

CRM

competence

asset

management

Asset Management

Customer relationship management (CRM) is a process implemented by a company to handle their customer

contacts. It helps to improve services, provided directly to the customers as well as using the information in

the system for targeted marketing and sales purposes.

While the term is generally used to refer to a software-based approach, we believe that a successful CRM

strategy requires a holistic approach, which means a complete integration of the employees into the system.

The aims are to keep satisfied customers, easy handling for the company and the clients and active and

passive customer retention.

Maintenance

organisation

integrated

concepts

CV‘s

references

facilities

www.waterservicegroup.com

appendix

The owner and operator of assets is fully responsible for establishing efficient methods for the necessary

maintenance to ensure high quality water supply supported by guidelines including the national rules and

legal frameworks.

With particular regard to our objectives (keeping all assets operative, including grids, pipes, wells and the

complete technical equipment), we have developed strategic maintenance planning based on long term experience

with the best cost-benefit ratio.

contact


company

competence

asset

management

Asset Management

Operation

organisation

integrated

concepts

CV‘s

references

facilities

www.waterservicegroup.com

appendix

The operation of water works means a lot more than turning the water tap on or off. It requires a zero

mistake strategy, because water is a basic human need and a fundamental component of regional economic

development. These aspects make a strong and responsible owner and operator indispensible.

We focus on integrated operation with a primary control unit based on the latest available technology.

Water Distribution

Water distribution is the way water is conducted from the reclamation to the consumer. The owners and

operators have to fulfil the customer needs by having a secure water supply and a reliable contract.

Infrastructure grids for distribution are defined as long term investments. That is why we turn our attention

to assure a future orientated design.

Water Reclamation

Water reclamation is the method used to find and ensure the resource water as well as to protect the

reclamation area. The reclamation of water is one of the most important aspects of establishing a reliable

water distribution network.

We are well aware of our responsibility of developing a firm, long-lasting, sustainable water reclamation.

contact


company

competence

asset

management

Asset Management

Water Storage

organisation

integrated

concepts

CV‘s

references

facilities

www.waterservicegroup.com

appendix

Water storage helps to balance the difference between reclamation and per capita consumption. Correctly

designed storage tanks are able to prevent shortages and surpluses of water in the distribution

network. The owner and operator has to design storage tanks to assure a 24/7 water supply.

Water Treatment

Water treatment refers to the methods of ensuring quality, which means to treat the water within the

legal frameworks, engineering standards and quality standards in the face of chemical, biological and

sensory vitiations.

We know about the importance of water as a basic human need and the responsibility as an owner and

operator for the consumers. Our objective is to minimize the impacts and optimize the treatment to a

standard where we treat as much as necessary with as low as possible impacts on the resource water

combined with the best cost-benefit ratio.

contact


company

competence

asset

management

Concessioning

A concession is a business operated under a contract or license associated with a degree of exclusivity

in business within a certain geographical area. Similarly, public services such as water supply may be

operated as concessions with lots of advantages for the grantor of the concession. In the case of a public

service concession, a private company enters into an agreement with the government to have the

exclusive right to operate, maintain and carry out investments in a public utility (such as a water supply

system) for a given number of years.

The owner of the concession – the concessionaire – pays either a fixed sum or a percentage of revenue

to the entity with the ability to assign exclusive rights for an area or facility. A concession may involve the

transfer of rights to the concessionaire, for example to use the required existing infrastructure (such as a

water supply system in a city). We are convinced that concession models including rules for the maintenance

of infrastructure grids are highly beneficial to both parties.

Consulting

organisation

integrated

concepts

CV‘s

references

Integrated Concepts

facilities

www.waterservicegroup.com

appendix

Consulting involves helping organizations to improve their performance, primarily through the analysis

of existing business problems and development of plans for improvement. You can hire our services of

management consultants for a number of reasons, for example to gain external and presumably more

objective advice and recommendations.

contact


company

competence

asset

management

organisation

CV‘s

references

Integrated Concepts

Concessioning

integrated

concepts

facilities

www.waterservicegroup.com

appendix

A concession is a business operated under a contract or license associated with a degree of exclusivity

in business within a certain geographical area. Similarly, public services such as water supply may be

operated as concessions with lots of advantages for the grantor of the concession. In the case of a public

service concession, a private company enters into an agreement with the government to have the

exclusive right to operate, maintain and carry out investments in a public utility (such as a water supply

system) for a given number of years.

The owner of the concession – the concessionaire – pays either a fixed sum or a percentage of revenue

to the entity with the ability to assign exclusive rights for an area or facility. A concession may involve the

transfer of rights to the concessionaire, for example to use the required existing infrastructure (such as a

water supply system in a city). We are convinced that concession models including rules for the maintenance

of infrastructure grids are highly beneficial to both parties.

Consulting

Consulting involves helping organizations to improve their performance, primarily through the analysis

of existing business problems and development of plans for improvement. You can hire our services of

management consultants for a number of reasons, for example to gain external and presumably more

objective advice and recommendations.

contact


company

competence

Water Service Group

The Water Service Group (WSG)

provides solutions in the field of

drinking water, process water

and waste water. The company

head-quarter is located in Salzburg

/ Austria. WSG is a fast growing

and internationally orien-

ted service company with the

vision to act as owner and oper-

ator for drinking water supply,

managing the assets and taking

care on the customer relationship

services for cities, municipalities

and industries.

Technical Leadership

Asset Management

Concessioning

organisation

power of WSG

CV‘s

Salzburg AG

Salzburg AG leads the energysupply

market in the Austrian

province of Salzburg. The company

is successfully pursuing a

multi-utility approach: it supplies

its approximately 250.000 customers

with the highest quality

electricity, natural gas, district

heating, water, public transport,

cable TV, internet and telephone

services at fair prices. Sustainability

determines the company’s

economic, ecological and social

actions.

Energy Supply

Asset Management for Gas

and Water Networks

District Heating

references

Telecommunication

Public Transportation

facilities

Power of Water Service Group

www.waterservicegroup.com

appendix

Salzburg AG Utilities

Salzburg AG Utilities UAE FZE was

established in 2006 as a 100%

subsidiary of the parent company

Salzburg AG. It is registered

at the RAK Investment Authority

in Ras Al Khaimah/UAE. Salzburg

AG Utilities UAE FZE provides

customers with state of the art

energy solutions. These solutions

are based on tried and tested

technology also implemented in

Salzburg AG’s own infrastructure

networks.

Consulting, Planning, Constructing

Natural Gas Infrastructures,

Drinking Water

Systems and Renewable

Energy Solutions.

Operation, Maintenance of

Natural Gas Infrastructures

SNG – Synthetic Natural Gas

Solutions

CNG – Compressed Natural

Gas as Fuel for Vehicles

contact


company

competence

Organigram Salzburg AG

board of

directors

organisation

CV‘s

references

coordination

communication

internal

auditing

QHSE

facilities

www.waterservicegroup.com

appendix

transportation,

bus, train

power stations

energy trading

energy sales

legal, properties,

internal services

human resources

engineering

grid

technical services

finance and

controlling

purchasing

information

technology, CRM

contact


company

competence

Organigram WSG

sales

Gerhard

Reibersdorfer

organisation

CV‘s

managing

director

Gerhard

Reibersdorfer

references

organisational

development and

processmanagement

Peter Buchmayr

facilities

www.waterservicegroup.com

appendix

administration

Eva Cates

Alanka Jain

engineering

Bernhard Strauss

contact


company

competence

organisation

CV‘s

references

Gerhard Reibersdorfer

Managing Director

Tel.: +43 662 8884 2201

gerhard.reibersdorfer@waterservicegroup.com

Peter Buchmayr

Project Manager

Tel.: +43 662 8884 2374

peter.buchmayr@waterservicegroup.com

Bernhard Strauss

facilities

Technical Project Manager

Tel.: +43 662 8884 2164

bernhard.strauss@waterservicegroup.com

Benedikt Asen

Project Engineer

benedikt.asen@waterservicegroup.com

Eva Cates

Personal Assistant to Managing Director

Tel.: +43 662 8884 2202

eva.cates@waterservicegroup.com

www.waterservicegroup.com

appendix

contact


company

competence

organisation

CV‘s

references

Heinrich Gernedel

Salzburg AG - Department Water

Managing Director

Tel.: +43 662 8884 3201

heinrich.gernedel@salzburg-ag.at

Stefan Plewka

facilities

Bianca Carolin Leitner

Administrative Assistance

bianca.leitner@waterservicegroup.com

Michael Themel

Salzburg AG Utilities UAE FZE

Managing Director

Tel.: +971 (7) 222 13 55

mthemel@salzburg-ag-utilities.ae

Salzburg AG Utilities UAE FZE

Environmental Engineer

Tel.: +971 (7) 222 13 55

splewka@salzburg-ag-utilities.ae

Josef Paul Lintschinger

Salzburg AG - Department Water

Environmental Engineer

Tel.: +43 662 8884 3290

josef.lintschinger@salzburg-ag.at

www.waterservicegroup.com

appendix

contact


company

competence

organisation

Professional experience:

CV‘s

Since October 2007

• WSG Wasser Service GmbH -

Operator for water works and consultant

• Managing Director

>> Strategic alignment for internationalisation

of company

>> Consultancy contract for water

transmission pipeline

Curriculum Vitae

Name Gerhard Reibersdorfer

Current job Managing Director

Date of birth 17.07.1959

Nationality Austrian

July 2000 – September 2007

• DuPont Operational Excellence Solutions

(DSR) - management consultant

• Director

>> Maximised business efficiency for clients

>> Development of business activity on

production and oil industry.

>> Business development in Eastern Europe.

www.waterservicegroup.com

Key skills International business and management

experience; result oriented, customer focused,

entrepreneurial thinking and action

November 1995 – June 2000

• DuPont Permasep® Products – equipment

and technology supplier for water works

• Marketing Manager

>> Successful contract negotiation with EPC

contractor for large scale desalination project

>> Co-operation with infrastructure developer for techn.

innovation (power a. water production facility Middle East)

>> Major contribution to successful introduction of new

hollow-fibre desalination membrane in the market.

1988 – 1995

• Thyssen Aqua Engineering – engineering,

procurement and construction of water works

• Sales and Project Manager

>> Developed co-operation for Indian market

>> Country and project manager for 8 reverse

osmosis desalination projects in Abu Dhabi

>> Standardisation of engineering process to

improve competitive situation.

Education: Dipl.-Ing. Petroleum engineering university Leoben, 1987

Mechanical engineering, technical high school, 1977

Professional Training: Project team leader academy, Dordrecht 2007

6-sigma greenbelt certification, Geneva 2006

Leadership Trust, Ross on Wye UK 2004

European leadership development, IMD Lausanne 2004

Market oriented leadership, IMT Berlin 2002

Management I&II, Bad Homburg 2001

Effective presentation skills, Geneva 2001

Marketing planning, Geneva 1998

Publications & speeches: "Changing the Way your Workforce Interpret and Implement Day-To-Day

Tasks and Instructions to Dramatically Reduce Human Error" Antwerp 2006

"Improving your Business with Safety Management" Bucharest 2003

"The Hollow-Fibre Cartridge-Operational Experience with an Improved

Revere Osmosis Device/Technology" Amsterdam 1998

Membership association: ÖVGW & IWA

references

facilities

appendix

contact


company

competence

organisation

Professional experience:

CV‘s

Since October 2007

• WSG Wasser Service GmbH –

Operator for water works & consultant

• Project Manager

>> Process Mapping

>> Project Management for several

international projects

>> Design of marketing and sales activities

Curriculum Vitae

Name Peter Buchmayr

Current job Project Manager

Date of birth 16.04.1958

Nationality Austrian

September 2000 – September 2007

• Salzburg AG

• Project Manager, Project Coach,

Trainer for PM Education

Key Projects:

>> Health project for an ageing workforce

>> Generation Management

>> Design and operation of Customer

survey 2006

>> Design and operation Employee

survey 2005, 2007

>> "Culture of Error"

Concept and Design 2005

>> Key facts and figures for advanced

training and education

>> Professionalization & Implementation

Project Management

>> Implementation Multi Project Management

references

facilities

www.waterservicegroup.com

Key skills open-minded, result-oriented, customer

focused, a creative and structured thinker

>> Implementation Innovation Management

>> New services and challenges in the sector

of infrastructure companies

>> Innovative technical services

>> Design and Implementation Gas Services

>> Techn. services for municipalities and Cities

>> Concept and Design measuring and

valuation of Intangible Assets: Human Capital

1982 – August 2000

• SAFE

• Primary control Center

>> Maintenance and Asset Management of

high & low Voltage grids

>> Risk Management and Emergency planning

>> Operation of gas and water supply

1978 – 1982

• SAFE

• Design of Power stations and Transformer Units

>> Planning and Installation of automatic control

for transformer units & Power Substations

Education: International executive MBA, Project- and Process Management,

University Salzburg, 2006

Electro technical engineering, technical college, 1978

Professional Training: Productmanagement, Vienna 2007

Human Resources Management, St. Gallen 2005

Entrepreneurship, Toronto 2005

Venture Capital, Toronto 2005

Storytelling, Salzburg 2005

Change Management, Luxembourg 2004

Business Management, Salzburg 2003

Safety Management, Salzburg 2002

Project Management, Vienna 2001

Technical Process Mapping, Salzburg 2000

appendix

contact

Publications & speeches: the challenge of managing Human resources for demographic change Cologne 2005

Implementation of Generation Management with the systematic of professional

Project Management, (Zurich, Munich, Nürnberg, Cologne, Salzburg, Linz, Vienna)


company

competence

organisation

Professional experience:

CV‘s

Curriculum Vitae

Name Bernhard Strauss

Current job Technical Project Manager

Date of birth 28.05.1975

Nationality Austrian

Since May 2007

• Salzburg AG

• Trainee

>> Gas-price-forecasts, capacity-analysis,

market-studies and -analysis

(Department for energy trading)

>> Database management, customer service

(Departments for public transportation)

>> Assistance for contractors in public

authorities proceedings.

(Department for water supply)

>> Job training water supply

(Department for water supply)

>> Efficiency analysis for varied water

supply models. (Department for water supply)

references

facilities

Key skills International experience

determined, reliable, many-sided

www.waterservicegroup.com

October 2006 – February 2007

• Z_GIS – Center for Geoinformatics

• Project assistant

>> Generating of a digital, multimodal transport

network to simulate the spectator-streams to the

soccer stadium during the European champion-

ships 2008. (Project INTEREVENT)

2000 – September 2006

• Austrian Beach Volleyball National Team

Strauss-Gosch

• Beach Volleyball-Professional

>> Public relation, trainings- and competition

management, sponsor acquisition and -support

Education: Geoinformatics, university Salzburg 2006

Civil engineering, university Innsbruck

Civil engineering, technical high school Salzburg 1994

appendix

contact


competence

organisation

Professional experience:

Curriculum Vitae

Name Benedikt Asen

Current job Project Engineer

Date of birth 21.12.1984

Nationality Austrian

August – September 2006

• Salzburg AG Water Laboratory

• quality analysis of Salzburg’s drinking water supply

July – August 2004

• Franz Asen GmbH & Co. KG

• assembling steel constructions

CV‘s

July – August 2003

• Waste Water Treatment Plant Salzburg

• co-worker in plumber, locksmith and installer teams

references

facilities

Key skills Open minded, straightforward and

structured thinking, creative

www.waterservicegroup.com

appendix

Education: Biotechnology and Environmental Engineering

University of Applied Sciences Upper Austria Campus Wels, since 2005

Reifeprüfung Certificate and VET Diploma

College of Alpine Agriculture – Environmental Technology, 2004

Specific know how, Exchange semester University of Applied Sciences Lahti, Finland in 2007

experience:

Professional Training: Certified environmental management commissioner (2008)

contact


company

competence

organisation

Professional experience:

Since January 2008

• WSG Wasser Service GmbH –

• Personal Assistant to Director

2007

• Salzburg AG / networks

• Personal Assistant to Director

Mr. DI Schreiner

2000

• Salzburg AG / controlling

• Personal Assistant to Director

Mr. Dr. Pranger

1999 – 2000

• Salzburger Stadtwerke

• Salzburg.at / telecommunication

CV‘s

references

Curriculum Vitae

Name Eva Cates

Current assignment Personal Assistant to Director

Date of birth 16.05.1957

Nationality Austrian

Key skills broad-minded, determined, flexible,

honest, communicative, responsible

1997 – 1999

• Public Relations

1992 – 1997

• R. Quehenberger Spedition

• IT & Data service

1989 – 1992

• Management Marketing

Corporation

1979 – 1983

• "Dein Heim" – Wohnungsbau

• Secretary

Education: Apprenticeship at AUSTROEXIM, 1975

facilities

www.waterservicegroup.com

appendix

contact


company

competence

organisation

Professional experience:

Since May 2009

• WSG Wasser Service GmbH

• Administrative Assistance

2008 – 2009

• Landestheater Salzburg

• costumer

CV‘s

Curriculum Vitae

Name Bianca Carolin Leitner

Current assignment Administrative Assistance

Date of birth 28.05.1986

Nationality Austrian

2004 – 2007

• February 2007: emergency hospital „UKH Salzburg“

voluntary service

• June/July 2006: Sony DADC

multimedia department – internship

• August 2006: Porsche Austria GmbH & Co

commercial auto marketing – internship

• Summer 2005: Allmobil GmbH, Porsche Salzburg

administration – internship

references

www.waterservicegroup.com

Key skills communicative, open minded, humorous, creative

Education: Commercial academy: „Bundeshandelsakademie 1 Salzburg“, 2006

Grammar school: „Bundesrealgymnasium Akademiestraße“, 2000

Elementary school: „Volksschule Abfalter“, 1996

Specific know how, Since 2006 member of the emergency medical services Salzburg City

experience:

Professional Training: Registered emergency medical technician

facilities

appendix

contact


company

competence

organisation

Professional experience:

CV‘s

Curriculum Vitae

Name Andreas Frühwirth

Current job Process- and Projectmanager

Date of birth 12.07.1968

Nationality Austrian

Since 2007

• Technical Innovation- &

Management Consultancy

• as freelancer with following focus:

- Process- & Projectmanagement

- Strategical & operational R&D up to

serial production

- Patent, sponsorship & certification matters

- Partnermanagment & contracting

2006 – 2007

• Flexit Group Sicherheitstechnik GmbH

• Director of Operations (COO)

Responsibilities:

- R&D, purchasing, production, logistics, quality

assurance

- Service- & projectmanagement

- Partnermanagment & contracting

- Staffrecruitment, building and

facility management

- Customer aquisition

- Finance- (1.5 million €) & staffresponsibility

(10 Heads)

references

facilities

www.waterservicegroup.com

Key skills English (mother tongue), german (excellent)

2001 – 2006

• Skidata AG

• Director of Operations (2004-2006) Responsibilities:

Supply chain management division (Purchasing, production

& logistics), Projectmanagement division (Implementation &

operations), After-sales service division, IT & facility manage-

ment division, Partner- & contractmanagement, Finance- (12

million €) & staffresponsibility (176 Heads)

• Head of R&D (2001-2004) Responsibilities:

Hard- & firmware elektronics, Mechanics, Construction,

Casings, in plastics and metal, Design, Serial production and

quality assurance, Patent, sponsorship & certification matters,

Partner- & contractmanagement, Finance- (4.5 million €) &

staffresponsibility (35 Heads)

1997 – 2001

• Nokia GmbH

• Projektmanager GSM Responsibilities:

Projectmanagement, Partnermanagement, Finance & con-

trolling, Staffresponsibility (125 Heads)

1996 – 1997

• Siemens AG

• Teamleader SW-Development

Head of a 3 – men SW development team

Education: Dipl.-Ing., University – Electronics in Vienna, 1997

Highschool focused on electronics in Vienna, 1998

Military Service; Airforce Pilot; Several UN-Duties in Middle East, 1987-1994

Grammar School in Bad Ischl, 1987

Professional Training: International experiences in Middle East (Syria, Lebanon, Iraq, Israel),

GCC (Dubai, Oman), Asia (China, Singapore) and Mexico

Project- & processmanagement, Finance- & controlling

People- & Leadership Management

Contracting

ISO 9000 Auditor

IT know how: MS Office Package, ERP Tools: SAP, AXAPTA

CAD & Developmenttools: ACAD, ProE, SolidWorks, MathLab, C, C++…

QA & Processmanagement-Tools:

Six Sigma (SSBB), FMEA, Stage-Gate, KAIZEN…

appendix

contact


company

competence

organisation

Professional experience:

CV‘s

Curriculum Vitae

Name Markus Matschl

Current job Chief engineer

Date of birth 09.06.1971

Nationality Austrian

Since August 2000

• Salzburg AG

• Chief mechanical engineer for hydroelectric

power plants: Strategic alignment of operation

and maintenance, Commit operation, mainte-

nance and improvement regulations, Manage-

ment of key spare parts, Project management

for building and rebuilding mechanical installa-

tions, including pipelines, in hydroelectric power

plants, Diagnostics

references

facilities

Key skills result oriented, customer focused,

entrepreneurial thinking and action

www.waterservicegroup.com

appendix

October 1991 – July 2000

• SAFE

• Mechanical engineer in the department

“Technical Services”:

Engineering of maintenance works, Manage-

ment for standard maintenance, Diagnostic

measurements

Education: Mechanical engineering, technical high school Salzburg - 1990

Professional Training: Training for future one executives – University of Salzburg Business School

May 2003 – November 2004

Leadership training - Stucki Salzburg 1994

various trainings for vibration measurement and diagnostics

Membership association: VEÖ - Working group for material technology

VEÖ - Working group for corrosion protection technology

contact


company

competence

organisation

Professional experience:

Current

• WSG Wasser Service GmbH

• Process Design Engineer

CV‘s

Curriculum Vitae

Name Christian Ded

Current job Process Design Engineer

Date of birth 25.01.1974

Nationality Austrian

January 2008 – December 2008

• Kässbohrer Transport Technik GmbH, Eugendorf

• Industrial engineering: workplace layout and

workflow planning, Screw-technology, capacity

planning, project management, handling of

technical modifications, calculations

January 2007 – August 2007

• Stay abroad/travelling, South America (incl. 4

weeks intensive language course), Australia

and South East Asia

May 2005 – December 2006

• Foria Forstmanagement GmbH, Romania

(joint venture of ÖBf AG and Metsähallitus)

11/05 – 12/06: Countrymanager Romania

Co-management, budget and staff responsibility,

new-implementation of bookkeeping and con-

references

facilities

www.waterservicegroup.com

Key skills industrial and customer focused, cross-cultural

competence, entrepreneurial thinking and action

trolling, cleaning the table, strategic adjustment;

business area development „Forest administration“

05/05 – 10/05: Specialist: forest road design, route

planning, collaboration in two projects "material

requirement" and ‘transport’, controlling of the

regional coordinators on site

March 2002 – April 2005

• Österreichische Bundesforste AG

• Specialist forest management planning:

01/04 – 04/05: FB Flachgau-Tennengau

03/02 – 12/03: Büro West, Salzburg

forest management planning (10-years-plan for

the companies incl. forest management concept

and forest maps), forest controlling, silvicultural

trainings (forest management planning, silviculture,

orientation)

October 2001 – February 2002

• Österreichische Bundesforste AG

• Geografical information

system, designing forest maps

appendix

Education: Lean advisor, lean institute, Karlsruhe, 03/09

Process management training, Wifi OÖ, 02/09

Academic industrial engineer, in-service training, TU-Wifi-college, Linz, 08 – current

Project manager (pma), certified by SystemCERT, 11/07 – 01/08

University of Natural Resources and Applied Life Sciences,Vienna, 1994-2001

Exchange program at the Sveriges lantbruksuniversitet, Umea, Sweden, 01-06/1999

Commercial college, Vöcklabruck, 1988-1993

High school (boarding-school), Kremsmünster, 1984-1988

Professional Training: Taking exam for civil engineer, specific field: forestry and wood, technology

Taking state exam for forestry (very good success)

Seminars (communication, moderation, train the trainer)

Courses (hunting licence, blasting course, GPS, alpine education in the army)

contact


company

competence

organisation

Professional experience:

1985 – current

• Stadtwerke/ now Salzburg AG

• technical service

operation& maintenance (O&M)

CV‘s

references

Curriculum Vitae

Name Gerhard Beimpold

www.waterservicegroup.com

Current assignment Center Technical service, Plant Maintenance

Date of birth 26.05.1970

Nationality Austrian

facilities

appendix

Key skills Languages (English, German, Serbo-Croatian)

able to handle executive positions

Education: Foreman certificate for steam generators (< 50 MW), 2001

Foreman certificate for electrical engineering, 1993

apprentice as high voltage assembler, 1988

9 years compulsory school,1985

Professional Training: Seminar for planning and construction coordination, 2007

Seminar Simatic S7, Simatic Win CC, Simatic Communication, 2002

Seminar high voltage technology, 1998

Seminar electrical safety instructions, 1995

Seminar for business administration, 1994

Specific know how, hydropower plants, emergency back up power plants,

experience: combined heat and power plant, high voltage engineering,

telecommunication, automation of plants especially of potable

water plants and power plants, visualisation of technical

processes, interruption-free power supply;

IT know how: MS Office, E-Plan, AutoCAD, Win Sketch, Step 7, ST7, WinCC, Photoshop,

Caddy CAD, Power Vis, SAP, Engineering Base, LOGO Soft Comfort,

Knowledge about Ethernet-networks;

contact


company

competence

organisation

Professional experience:

CV‘s

Since March 2009

• WSG Wasser Service GmbH

• Commissioning Engineer, GRID Specialist

Preparation KAUST

GRID operation philosophy

Curriculum Vitae

Name Ludwig Staiger

Current job Grid Technologist

Date of birth 03.02.1981

Nationality Austrian

August 2008 – March 2009

• Salzburg AG – NE-WA

Hydraulic calculations of water supply

networks, Pipe-Rehabilitation-Management,

Mathematical modelling

Planning: Transport and Distribution networks,

Water storage, UV water disinfection systems,

Designing: Technical tenders procedures

Development of technical specifications

Project commissioning

references

www.waterservicegroup.com

Key skills highly motivated, enthusiastic, flexible,

result oriented, team player, open minded

Education: Dipl.-Ing. Civil engineering, environment and urban water management,

Graz University of Technology, 2008

Civil engineering, technical high school, 2000

Professional Training: Holder of the ÖVGW-certificate “Water Works Supervisor” – Salzburg 2008

Business Administration “Controlling and Economics for Engineers” – WIFI Salzburg 2009

Publication: „Requirements of water management in construction and operation

of alpine resorts in Austria” Graz 2008

Awards: Oswald-Schulze-Award, Aachen 2008

facilities

appendix

contact


company

competence

organisation

Professional experience:

CV‘s

Since 2006

• Salzburg AG

• Head of the water department and

authorised signatory of the Salzburg AG

2004 – 2006

• Salzburg AG

• District manager of the city of Salzburg

responsible for operation and maintenance

of electricity, gas, heat and telecommuni-

cations networks as well as

head of the water department.

2001 – 2003

• Salzburg AG

• Head of the water department and

authorised signatory of the Salzburg AG

references

Curriculum Vitae

Name Heinrich Gernedel

www.waterservicegroup.com

Current assignment Managing Director "Salzburg AG – Department Water"

Date of birth 07.06.1954

Nationality Austrian

facilities

Key skills sustainable thinking, innovative, excellence in

implementation, result orientated leadership

1993 – 2001

• Salzburg water works

• Director

• authorised representative jointly of the

Salzburg Stadtwerke

1982 – 1993

• Salzburg municipal utilities - water works

• Assistant

1980 – 1982

• Technical University of Graz

Institute for urban and industrial hydraulic engineering

• University assistant (1980-1982)

• Assistant of studies (1978-1980)

Education: Civil Engineering with deepening urban and industrial hydraulic engineering

Technical University of Graz, 1980

Publication & speeches: lecturer at the University of Leoben „Water Supply“, since 2006

Membership association: ÖVGW, WSG, water board Salzburger Becken

appendix

contact


company

competence

organisation

Professional experience:

CV‘s

Curriculum Vitae

Name Michael Themel

www.waterservicegroup.com

Current assignment Managing Director "Salzburg AG Utilities UAE FZE"

Date of birth 19.09.1968

Nationality Austrian

2006 – current

• "Salzburg AG Utilities UAE FZE"

• Managing Director

>> Setup of new subsidiary in UAE

>> Marketing Development in the fields of:

Natural Gas infrastruct. design and services

CNG Compressed Natural Gas for vehicles

Renewable energies

>> Developing of a "Business Hub" for further

subsidiaries of the parent company

>> Market-analysis, Market development

>> Lobbying in UAE and GCC

2002 – 2006

• Salzburg AG

• Head of "Investment Management"

>> Feasibility studies of new projects

>> Implementation of standardized feasibility

tools for multi utility projects of Salzburg AG

as well as subsidiaries

>> Implementation of investment processes

2000 – 2001

• Project manager "Optimization of Operation

of Thermal-Hydro-Power Plants"

>> Integration of optimization tools to

load dispatching centre

>> Integration of precast tools for hydrothermal-power

plant park

references

facilities

appendix

Key skills long term strategic thinking,

customer orientation, value for people

1999 – 2002

• "Power Plants" – Salzburg AG

• Assistant to Manager of Department

>> Setup process for the new operation field

(Structures, Organizations, processes and soft skills)

>> Implementation of renewable energy systems

>> Implementation of operational procedures

forces by governmental rules & regulations due to

the liberalization of the European energy market

1998 – 1999

• "Grid operation" of Salzburger Stadtwerke AG

• Operation & Strategic planning department

>> Strategic Grid planning 110, 30 and 10 kV

>> Installation of fault analysis application

>> Fault analysis & troubleshooting medium

and low voltage grid

• "GIS-Smallworld-Integration"

Project manager for the integration

of the electrical grid data

1997 – 1998

• Institute for High voltage applications TU GRAZ

• Project coordinator

>> Testing of high voltage insulation materials for

transformer applications

>> Partial discharge analysis on generator sets

>> Deterioration analysis on high voltage cables

Education: Dipl.-Ing. Energy Technologies, Technical University of Graz, 1996

Higher Technical Collage, Klagenfurt, 1988

contact

Professional Training: Economic & Management Training at ÖCI (Austrian Controller Institute)

"Entrepreneur & Leadership" – Program of Salzburg AG and Salzburg

Management and Business School (SMBS)

"CNG Compressed Natural Gas and clean Alternativ fuel"

United Nations Environmental Program, March 2007 Sanaa / Yemen

"Austrian expertise in alternative solutions and recent applications in the UAE"

Austrian Renewable Energy Symposium, Nov. 2007, Abu Dhabi / UAE

"CNG Compressed Natural Gas and Applications"

United Nations Environmental Program, Sept. 2008, Manama / Bahrain

"Alternative Energy Solutions"

World Future Energy Summit, Jan. 2008, Abu Dhabi / UAE

Diverse Seminars and courses


company

competence

organisation

Professional experience:

October 2007 – current

• Salzburg AG Utilities UAE FZE

• Environmental Engineer

>> Project management

>> Attending proposal and

tendering procedures

>> Attending establishment

of company structures

CV‘s

references

Curriculum Vitae

Name Stefan Plewka

Current assignment Environmental Engineer

Date of birth 23.07.1982

Nationality Austrian

facilities

Key skills ambitious and open minded,

driver for innovation

2006

• Salzburg AG –

Heat & Power plant Salzburg Mitte

• Internship

>> Developing an database

for the revision of the

Heat & Power plant Salzburg Mitte

www.waterservicegroup.com

appendix

Education: Dipl.-Ing. (FH) Environmental engineering, University of applied sciences,

MCI Innsbruck, September 2007

Diploma thesis:

Waste heat utilization with low - temperature ORC processes

School leaving examination Bundes- Oberstufenrealgymnasium 2001

contact


company

competence

organisation

Professional experience:

Since July 2003

• Salzburg AG Water Laboratory

• Head of Testing

Since January 2003

• Salzburg AG Water Laboratory

• State foodstuffs assessor

2001 – July 2003

• Salzburg AG

Center Wasser – Quality Safety

• Chemist

1998 – 2001

• Foodstuff testing in Salzburg

• Head of department

CV‘s

references

Curriculum Vitae

Name Josef Paul Lintschinger

Current assignment Project Manager

Date of birth 19.2.1966

Nationality Austrian

facilities

Key skills continuous improvement,

technical and functional expertise

1996 – 1997

• Institute of Ecological Chemistry,

Research Centre for Environment and

Health, Neuherberg, Germany

• Visiting scientist

www.waterservicegroup.com

appendix

1998 – 2001

• Ökopharm F&E GmbH, Unternberg (Salzburg)

• Chemist

1995 – 1996

• University of British Columbia, Canada – Chemistry

Department, Environmental Chemistry Group

• Post-doctoral Fellow

1992 – 1995

• Mag. FUCHS BioPan OHG Mariapfarr

• Chemical scientist

Education: Thesis, Institute for Analytical Chemistry K.F. UNI Graz, 1995

Disseration, Institute of Biochemistry, K.F. UNI Graz, 1991

Chemistry, main subject Biochemistry, K.F. UNI Graz, 1985 – 1991

Biology, Karl Franzens Universität Graz, 1985

contact


company

competence

organisation

Professional experience:

Curriculum Vitae

Name Otto Nowak

www.waterservicegroup.com

Current job professor at the University of Technology in Dresden

Date of birth 21.07.1955

Nationality Austrian

Since April 2006

• Professorship of Industrial Water Management

at "Technische Universität Dresden" germany

September 2002 – 2006

• Consultant for Water Management

and Engineering

CV‘s

October 2001 – March 2006

• lecturer for "Water and Wastewater Technologies"

in the course of studies "Infrastructure

management" at the "University of Applied

Studies" FH Joanneum in Kapfenberg, Styria

October 2001 – December 2003

• scientific co-worker of the Institute of

Water Quality and Waste Management

at Vienna University of Technology

references

facilities

Key skills Scientist and practitioner in wastewater treatment

(biological processes), in sludge treatment a. disposal

September 1994 – December 1995

• Scientific co-worker of the

Institute of Urban Water Management

at Dresden University of Technology

1982 – 2001

• Assistant and scientific co-worker at the

Institute of Water Quality and Waste Manage-

ment at Vienna University of Technology

1976 – 1982

• Co-worker of consultancies

and construction firms

appendix

Education: Grant of the right to teach in the field of "Wastewater Treatment", 2000

PhD at Vienna University of Technology, 1995

Civil Engineering - Water Management and Water Engineering, Vienna University

of Technology (Austria), Diploma „Dipl.-Ing.“, 1982

Publications & speeches: Evaluation of the reject waters from co-digestion of solid wastes

from agro-industries in a municipal WWTP. 2007

Optimizing the use of sludge treatment facilities at municipal WWTPs. 2006

Sludge management of small water and wastewater treatment plants. 2004

Benchmarks for the energy demand of nutrient removal plants. 2003

Expenditure on the operation of municipal wastewater treatment

plants for nutrient removal. 2000

Upgrading of WWTPs equipped with rotating biological contactors to nitrification

and P removal. 2000

Long-term experience with pretreatment of rendering plant effluent. 1999

A comparison of different concepts of the running-in of nitrification and

denitrification in activated sludge plants. 1999

Parameter estimation for activated sludge models with the help of mass balances. 1999

Degradation of particulate organic matter - a comparison of different

models concepts. 1999

Denitrification via nitrite – Long-term experience with pretreatment of rendering plant

effluent. Mededelingen Faculteit Landbouwkundige en Toegepaste Biologische

Wetenschappen (Ghent, Belgium), 1996


Membership association: IWA, member in several specialist groups

DWA (German Water Association), collaboration in several working groups

contact


company

competence

Definition

organisation

Water Loss Management

www.waterservicegroup.com

It is virtually impossible to avoid leakage in a water distribution grid. The reasons are manifold, old pipes

made of cheap materials, too much pressure in the grid or an accident to name just a few.

Identifying leakage early can have all sorts of positive consequences regarding hygiene, ecology and

economy. If leakage is not identified in the early stages it can have devastating results. For example, the

possibility of secondary damage, the pressure level in the pipes falling causing problems for the supply

safety and last but a whole array of hygiene problems.

Solutions and methods provided by the WSG

We offer several service packages to manage water loss in the grid.

• Measurement and evaluation of the water network

• Optimization of the grid in consideration of water loss

• Online monitoring of the water network

• Finding the best moment for a reconstruction of the grid

Resulting advantages

CV‘s

references

references

facilities

selected

references

appendix

select. project

description

• Water loss management causes a reliable water network

• In case of an emergency we can act very fast because of our online monitoring system

• We have know-how and extensive experience

• High quality of our water without any secondary pollution

• Effective WLM saves money, because of lower maintenance effort and minimum loss of treated water

• WLM is environmental friendly, since it helps save water

contact


company

competence

Definition

organisation

Water Distribution

www.waterservicegroup.com

The distribution of water is an essential part of the water cycle between the owner and operator and

the consumer. It comprises the fields of planning and construction as well as management apects, for

example how much water does a city need at a certain time?

Solutions and methods provided by the WSG

We know how to fulfil the costumer needs based on a secure water supply.

The construction of water infrastructure is a long term investment, so we have a special attention on sustainable,

future orientated design. Together with an adequate maintenance system plus an individual

risk, water loss and emergency management, the WSG guarantees a secure water distribution network

based on a reliable contract.

Resulting advantages

CV‘s

• Future orientated and sustainable thinking

• WSG as a reliable partner

references

references

facilities

selected

references

appendix

select. project

description

contact


company

competence

Laboratory

Definition

organisation

www.waterservicegroup.com

Laboratory controlling guarantees, the high quality level of the delivered water, through the whole water

cycle. Controlling is carried out using the latest state of the art technology and in compliance with

all legal terms as well as quality standards.

Solutions and methods provided by the WSG

Potential pollution can not be avoided, but with our control mechanisms we can detect pollution as

early as possible, so that there are no harmful effects on our customers.

Every day the employees of the laboratory take samples and analyse them with any delay. The

samples are not only taken at the beginning of the distribution network, also at the end of the

network, which is the consumer.

The water gets tested for biological and chemical pollution as well as sensory vitiations.

Resulting advantages

CV‘s

references

references

facilities

selected

references

• Permanent control of harmful substances

• The owner and operator is able to detect and to locate pollution quite early

• Reliable water quality

appendix

select. project

description

contact


company

competence

Definition

organisation

Water Treatment

www.waterservicegroup.com

In many cases water can not be consumed immediately at the spring due to biological, chemical or

sensory vitiations.

Water treatment is the method to ensure water quality, which is defined in legal

frameworks, engineering standards as well as quality standards.

Solutions and methods provided by the WSG

We know about the importance of water as a basic human need and the responsibility as an owner and

operator for the consumers. That is the reason, why we are using state of the art technology to serve

water with as few as possible impacts resulting in high quality.

Desalination via reverse osmosis, UV-light disinfection or ozone disinfection are aspects of our technical

possibilities to treat water.

Resulting advantages

references

facilities

• All our treatment possibilities always have the best cost-benefit ratio

• High quality of delivered water without any risks for humans and equipment

CV‘s

references

selected

references

appendix

select. project

description

contact


company

competence

Definition

organisation

Water Storage

www.waterservicegroup.com

Every water distribution network needs facilities to store water to help to balance the difference between

reclamation and consumption per capita. In other words, storage tanks avoid surpluses and

shortages in the grid.

Solutions and methods provided by the WSG

As an owner and operator the WSG secures a 24/7 water supply. Storage tanks are playing a major role

to achieve this goal. We have experience and know-how in the fields of the planning, constructing and

maintaining of storage tanks.

The elevated storage tank Kapuzinerberg is a good example for our professional skills. It was erected in

the early nineties and improves the supply guarantee for the city of Salzburg. The tank is directly built

into the mountain, has a capacity of 25 000 m³ and is fed by groundwater pumping stations.

Resulting advantages

CV‘s

• Experience and know-how

• Intelligent, sustainable and future-orientated design

• Avoiding of shortages and surpluses in the grid

references

references

facilities

selected

references

appendix

select. project

description

contact


company

competence

Definition

organisation

Risk Management

www.waterservicegroup.com

Risk management is the identification, evaluation and aggregation of risks to minimize their technical

and financial impacts.

Solutions and methods provided by the WSG

State of the art technology, long-time experience and know-how are our instruments to ensure satisfied

customers with a strong, healthy water supplier.

Professional risk management covers 5 points:

• Identification of potential risks

• Analysis and evaluation of the risks (effects, incidence rate,…)

• Planning of measures to prevent the risks

• Planning of measures in case of an incidence (Insurance,…)

• Controlling

Resulting advantages

CV‘s

references

references

• Knowing the risks makes it easier to handle them

• The ability to prevent potential risks after an identification

• Still capable to act in case of an emergency

facilities

selected

references

appendix

select. project

description

contact


company

competence

Definition

organisation

Water Reclamation

www.waterservicegroup.com

Water reclamation describes the methods to find and to convey the resource water as well as to protect

the reclamation area. Water reclamation is an important point for a secure and reliable water supply.

The quality and the quantity of the resources assign the effort of treating and distributing it.

Solutions and methods provided by the WSG

We are aware of our responsibility as an owner and operator and are able to establish secure water

reclamation. The WSG has the ability to produce drinking water through the modern treatment and

reclamation methods in combination with emergency planning as well as risk management.

Reclamation and treatment methods offer, for instance:

• Desalination of water

• Ground water pumping stations

• Spilling natural and artificial springs

Another critical point is sustainable thinking. We know how important it is to save the reclamation area,

because high water quality does not start at the treatment plant, it starts at the spring.

Resulting advantages

CV‘s

references

references

• Modern methods causing a secure and reliable water supply

• No exploitation, because of sustainable water management

• Best cost-benefit ratio for both parties

facilities

selected

references

appendix

select. project

description

contact


company

competence

Quality Management

Definition

www.waterservicegroup.com

QM helps to settle or improve the necessary standards for the organisation, the processes as well as

the high end for products and client relationship. An effective quality management is an important

instrument to anticipate organisational developments and plan accompanying measures. In addition,

successful QM is the reason for satisfied costumers.

Solutions and methods provided by the WSG

For us, QM has to have an internationally accepted certification (EN ISO 9004, EMAS, …), which is one

of the most acknowledged factors in a globalized market.

The owner of such a certification is engaged to establish a functional quality management system.

After certain periods the certification and its implementation are tested by independent experts of international

accepted institutes, for example TÜV Süd.

Resulting advantages

• Product control

organisation

CV‘s

references

references

facilities

selected

references

appendix

select. project

description

contact


company

competence

Definition

organisation

Automated Metering

www.waterservicegroup.com

Automated metering is closely related to water loss management, distribution management, maintenance

as well as risk and emergency management. It describes quantitative and qualitative measurement

methods, which are important to estimate the condition of the network. The application areas are

manifold. They range from simple pressure measurements to high tech haze measurements.

Solutions and methods provided by the WSG

We have considerable experience in automated monitoring of water distribution networks. Sensors

are installed at strategic points in the grid to control the water flow and to relocate leaks. Automated

metering offers the possibility for online monitoring, which results a short response time, because all

information is collected at one point.

Resulting advantages

CV‘s

references

references

facilities

selected

references

• Online monitoring

• Short response times for controlling and in case of an emergency

• The grid is easier to control and you can relocate leaks immediately

• The digital information is easy to collect und to transport

• It is a very helpful tool for maintenance, water loss, risk and emergency management

appendix

select. project

description

contact


company

competence

Definition

organisation

Maintenance

www.waterservicegroup.com

The owner and operator have to determine the actual condition of an asset and if required, they have

to restore the nominal condition. Keeping the site, including the network, pipes, wells and the complete

technical equipment operative, is not only a big challenge but also the main economic basis of water.

Negating the need of a foresighted and sustainable maintenance planning and operating can end up

in enormous costs for the operator.

Solutions and methods provided by the WSG

We have developed a strategic maintenance planning based on our long term experience with the best

cost-benefit ratio. The strategic maintenance planning gives us three different approaches to find individual

maintenance methods for every asset.

The first method describes only the repairing of damaged parts of an asset. This method causes low

costs, but is connected with high risks.

Continuous reinvesting of a certain percentage of the turnover and the resulting continuous maintenance

is the second method. It has the best cost-benefit ratio as well as a calculable risk, but it needs

some requirements, for example exact knowledge of the distribution grid.

The owner and operator have the possibility to define a maintenance cycle, where they change parts of

the asset, independently if they are damaged or not. Legal terms and engineering standards form the

framework for this maintenance method. Cyclic maintenance is the most expansive way, nevertheless,

it results in a reliable system and a high quality.

Resulting advantages

CV‘s

references

references

• Opportunity to find the best cost-benefit ratio for every asset

• A high degree of uninterrupted service

• High quality of the delivered water

• Sustainability

facilities

selected

references

appendix

select. project

description

contact


company

GIS

competence

Definition

www.waterservicegroup.com

GIS stands for "Geographic information system", it is an exact map of a certain area, for example, the whole

Austrian territory is mapped in this system. Together with business and maintenance software like SAP

it is a very useful tool for water service companies. The system makes it possible to map a whole water

distribution grid and to link it with every useful information concerning, which is a big advantage.

Solutions and methods provided by the WSG

We have been using this system for a long time and are convinced about the advantages. The main

advantage is that you can find quick answers for questions concerning the grid.

For example:

organisation

• What kind of pipes are in street xy?

• Where are they located? In which depth?

• How long is my grid in sector xy?

• Is it possible to connect these new buildings with low effort to our grid?

Resulting advantages

CV‘s

references

references

facilities

• Exact mapping of the water distribution grid

• Big advantages for the maintenance and the emergency management

• Immediate access for every employee connected via laptop to the system

• Craftsman can be guided to the exact maintenance point

• Perfect grid overview

selected

references

appendix

select. project

description

contact


company

competence

Definition

organisation

Evaluation of Water Networks

www.waterservicegroup.com

If there is no existing water network or the old water network should be expanded, an evaluation has

to be done.

Solutions and methods provided by the WSG

The WSG provides the planning of water networks.

Our focus is on:

• Future orientated design, which means environmentally friendly, reliable and long lasting materials

• Having an eye on the future development of a city

• Offering the best costbenefit ratio for both parties

• Intelligent design (easy maintenance, no parallel developments, economical use of materials, …)

• Exact documentation

Resulting advantages

CV‘s

references

references

• Best cost-benefit ratio for both parties

• Responsible design

• Exact documentation to ensure, that no information gets lost

• A network, which is highly reliable and environmentally friendly

facilities

selected

references

appendix

select. project

description

contact


company

competence

Definition

organisation

Engineering and Technology

www.waterservicegroup.com

Engineering and technology is designing and constructing sites for water catchment, treatment, distribution

and storage. Another point is the concept of consulting. Consulting refers to the practice of

helping organizations to improve their performance, primarily through the analysis of existing business

problems and development of plans for improvement.

Solutions and methods provided by the WSG

The customers can be sure, that we are using all our know-how plus our extensive experience to fulfil

their requests in the face of design, contracting, construction supervision and maintenance of water

facilities and infrastructure.

Of course, we adhere to the latest legal frameworks and engineering standards, too.

In addition, we are able to be consulting partners. For example, we offer solutions for

• external and presumably more objective advice and recommendations

• our specialized expertise in the field of water

If you need help during a one-off project, where the hiring of permanent employees is not required, we

are able to do this as well. We bring in our own, proprietary methodologies or frameworks to guide the

identification of problems and to serve as the basis for recommendations for more effective or efficient

ways of performing business tasks.

Resulting advantages

CV‘s

references

references

facilities

selected

references

appendix

select. project

description

• High quality, because of our extensive experience and know-how

• Professional contact with our consumers, which means dependability, flexibility and an individual

solutions for your problem

• Qualified project management with personal contact

• Best cost-benefit ratio for both parties

• You can be sure, that you get what you asked for

contact


company

competence

CRM

Definition

organisation

www.waterservicegroup.com

Customer relationship management (CRM) is a term which describes a process implemented by a company

to handle their customers contact. It helps to improve services, provided directly to the customers

as well as using the information in the system for targeted marketing and sales purposes.

Solutions and methods provided by the WSG

While the term is generally used to refer to a software-based approach, we believe that a successful

CRM strategy requires a holistic approach, which means a complete embedding of the employees

into the system. The CRM is also supported by a call center, an accountancy department and a

dunning department.

Resulting advantages

references

facilities

• Ensured targeted marketing

• Active and passive customer retention in the face of the best cost-benefit ratio

• The company gets an easy instrument to handle theirs consumer relationship

CV‘s

references

selected

references

appendix

select. project

description

contact


company

competence

organisation

CV‘s

An die

Salzburg AG für Energie, Verkehr und

Telekommunikation

Bayerhamerstraße 16

5020 Salzburg

Betreff

SAG,

Beauftragung zum Betrieb der Wasserwerke

references

references

facilities

selected

references

Confirmed Reference City of Salzburg

www.waterservicegroup.com

appendix

Bezug nehmend auf Ihre Anfrage betreffend die Beauftragung der SAG zur

Wasserversorgung in der Stadtgemeinde Salzburg durch den Betrieb der Wasserwerke im

Zusammenhang mit der Bewerberausschreibung Stadtwerke Klagenfurt AG erlaubt sich die

Magistratsdirektion Folgendes auszuführen …

Magistratsdirektion

Schloss Mirabell

Postfach 63

5024 Salzburg

Zahl (Bitte bei Antwortschreiben anführen)

MD/00/ 21.8.2007

select. project

description

Tel. +43 662 8072 2053

Fax +43 662 8072 2080

magistratsdirektion@stadt-salzburg.at

Bearbeitet von

DDr. Karl Atzmüller

Tel. +43 662 8072 2533


5. Aus den oben erwähnten Darlegungen über die Bestimmungen der Satzungen bzw Syndikatsverträge

ist eindeutig belegt, dass die SAG beauftragt ist, im Auftrag der Stadtgemeinde

Salzburg für diese die Wasserversorgung durch den Betrieb der Wasserwerke zu besorgen

und sich die Gesellschaft diesem Auftrag ohne Zustimmung der Stadtgemeinde Salzburg nicht

entledigen kann.

Im Übrigen wird bestätigt, dass der der SAG übertragene Aufgabenbereich zur

Sicherstellung der Wasserversorgung innerhalb des Stadtgebietes Salzburg durch

den Betrieb des Wasserwerkes von dieser stets zur vollsten Zufriedenheit der

Stadtgemeinde Salzburg erfüllt wurde.

Hochachtungsvoll

Der Magistratsdirektor:

Dr. Hans Jörg Bachmaier

Elektronisch beurkundet

contact


company

competence

organisation

CV‘s

references

references

facilities

selected

references

www.waterservicegroup.com

appendix

select. project

description

Groundwater Enrichment Via Infiltration

Planning

Salzburg AG, Netze Wasser and subcontracted civil engineers for detail design

Brief information

The aim of the project is to enrich the ground water level with spring water as well as filtering the spring

water in a natural way. Every second 106 litres of water are seeping through siliceous sand and gravel on

a 600m² large area. After the filtration the groundwater feeds the local water distribution network.

Duration

Testing phase: 1997 – 1998

Completion: 1999

Investment

2.325.000,– €

contact


company

competence

organisation

CV‘s

references

references

facilities

selected

references

Gniglerberg and Gaisberg Springs

Planning

Salzburg AG, Netze Wasser and subcontracted civil engineers for detail design

Brief information

www.waterservicegroup.com

appendix

select. project

description

Until 2000 water from these springs was disinfected by chlorine. Since 2001 a multistage treatment

plant works instead of chlorine. It consists of an ozone treatment step, a flocculation filtration and an

UV irradiation step.

Duration

1999 – 2001

Investment

4.663.000,– €

contact


company

competence

organisation

CV‘s

references

references

facilities

selected

references

Elevated Storage Tank Kapuzinerberg

Planning

Salzburg AG, Netze Wasser, GC and subcontracted civil engineers for detail design

Brief information

www.waterservicegroup.com

appendix

select. project

description

The elevated storage tank Kapuzinerberg was built to improve the supply guarantee for the city of

Salzburg. The storage capacity is 25 000 m³ water, coming from groundwater pumping stations in

Glanegg, Leonhard and the Taugl area.

Client/customer

City of Salzburg

Project Data

>> Inhabitants: 150.378 (31.12.07)

additionally 2.152.945

overnight stays

>> Supply area: 65,679 km²

Duration

1989 – 1992

Investment

13.500.000,– €

contact


company

competence

organisation

CV‘s

references

references

Closed Circular Pipeline North

Planning

Brief information

facilities

selected

references

Salzburg AG, Netze Wasser and subcontracted civil engineers for detail design

www.waterservicegroup.com

appendix

select. project

description

The construction connects the two elevated storage tanks Mönchsberg and Kapuzinerberg, both were

built into mountains.

Client/customer

City of Salzburg

Project Data

Duration

First part: 1966 – 1975

Second part: 1992 - 1995

Investment

>> Inhabitants: 150.378 (31.12.2007)

additionally 2.152.945

overnight stays

3.460.000,– €

>> Supply area: 65,679 km²

>> Length pipeline: First part 3,2 km; second part 2,5 km

>> Construction materials: grey cast iron pipelines, spheroidal cast iron pipelines as well as

spheroidal cast iron pipelines with concrete inlay and PUR-TOP coating.

contact


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references

Pumping Station Glanegg I

With an Integrated Turbine

Planning

facilities

selected

references

Salzburg AG, Netze Wasser and subcontracted civil engineers for detail design

Brief information

www.waterservicegroup.com

appendix

select. project

description

In 1999 the local well got regenerated by high water pressure and counter- rotating injectors. In addition

dissolved particles were removed as well. In 2001 a water turbine got installed, which generates

about 61KW. The electrical power is used to supply water pumps with energy.

Duration

First part: 1999

Second part: 2001

contact


company

competence

organisation

Connection Pipe

Planning

Salzburg AG, Netze Wasser

Brief information

CV‘s

references

references

facilities

selected

references

www.waterservicegroup.com

appendix

select. project

description

The aim of the project was to establish a connection between the groundwater pumping stations and

the storage tanks at the Kapuzinerberg.

Client/customer

City of Salzburg

Project Data

Duration

1981 – 1885 (more phases of construction)

>> Inhabitants: 150.378 (31.12.2007)

additionally 2.152.945

overnight stays

>> Supply area: 65,679 km²

>> Length pipeline: 6,5 km

>> Construction materials: Prestressed concrete pipelines DN 800 made by Dywidag

contact


company

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organisation

CV‘s

references

references

facilities

selected

references

KAUST King Abdullah University

of Science and Technology

Main Infrastructure Contractor

Nesma and Partners

Brief information

www.waterservicegroup.com

appendix

select. project

description

The King Abdullah University of Science and Technology (KAUST) is built in Saudi Arabia as an international,

graduate-level research university.

Since April 2009 the Water Service Group has taken over the operation and maintenance in cooperation

with the local company Nesma Trading for the whole infrastructure (plants for: desalination, waste-water

treatment, cooling plant plus networks, emergency backup units EBU plus middle voltage networks).

Duration

April 2009 -January 2010

Option for extension of contract until 2015 has already been taken

Project Data

>> Area: 36 km²

>> Investment: 23 bn. Dollar (overall)

>> Location: 36 square kilometres along the Red Sea at Thuwal

(about 80 kilometres north of Saudi Arabia‘s second largest city, Jeddah.)

contact


company

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CV‘s

references

references

facilities

selected

references

www.waterservicegroup.com

appendix

select. project

description

Reference list: Renewable energy projects

Index

Overview of the renewable energy projects

Hallein: 30 MW biomass power plant (CHP)

Hallein: biogas CHP M-real

Hallein: heat recovery M-real (ECO)

Hallein: heat recovery M-real (heat transformer)

Abtenau: 6.2 MW biomass district heating station

Bramberg: 4.9 MW biomass district heating station

Radstadt: 1.5 MW biomass district heating station

Saalfelden: 5 MW biomass district heating station

Bruck: 1 MW biomass district heating station

Altenmarkt: 5 MW biomass CHP

Siezenheim: 10 MW biomass district heating station

Wald: 2.5 MW biomass district heating station

Murfall: 0.78 MW-Wasserkraftwerk

Rotgülden: 4.9 MW-Wasserkraftwerk

Zederhaus: 9.8 MW-Wasserkraftwerk

Hollersbach: 1.3 MW hydropower plant

Bachwinkl: 0.12 MW hydropower plant

Trattenbach: 4.97 MW hydropower plant

Gamp: 8.5 MW hydropower plant

Hammer: 0.1 MW hydropower plant

Eichetmühle: 0.13 MW hydropower plant

Rott: 5 MW hydropower plant

Hydropower plant bed structure Lehen

Lend/Dientenbach: 4.7 MW hydropower plant

Salzburg Airport photovoltaik plant

Photovoltaic plants

Photovoltaic plant Kirchheim

Photovoltaic plant Freilassing

Pilot project fuel cell

Tauern Spa World Kaprun

Tenneck heat extraction

Biogas station Eugendorf

Holding GrasKraft Reitbach

Biogas Zemka

contact


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organisation

CV‘s

references

references

facilities

selected

references

Overview renewable energy projects

www.waterservicegroup.com

appendix

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description

contact


company

competence

organisation

CV‘s

references

references

facilities

selected

references

Overview renewable energy projects

www.waterservicegroup.com

appendix

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description

contact


company

competence

organisation

CV‘s

references

references

facilities

selected

references

www.waterservicegroup.com

appendix

select. project

description

Hallein: 30 MW biomass power plant (CHP)

>> Combustion of wood and residues of the M-real pulp and paper mill production.

>> Production of ecological electricity, process-steam for the paper mill and heat for the district

heating line Hallein-Salzburg.

Key Data

>> Project name: CHP M-real Hallein AG

>> Technology: Bubbling fluidised bed system ECO-fluid

HP-steam LP-steam

>> Nominal capacity: 30 MWth

>> Steam output: 36 tD/h 36 tD/h

>> Steam pressure: 61 bar 5.25 bar

>> Steam temperature: 450 °C 160 °C

>> Electric power: 4.86 MW

>> Fuel: bark, sludge, paper, reject, wood chips, sawdust

>> District heat up to: 10 MWth

>> Operating hours: 8 000 h

>> Business model: Joint venture

>> Start-up: 2005

>> Investment: € 35.8 Million

Hallein: Biogas CHP M-real

>> Producer of this plant was „GE Jenbacher“.

Key Data

>> Project name: Biogas CHP M-real Hallein AG

>> Technology: Biogas CHP

>> Nominal capacity: 1 000 kWel

1 055 kWth

>> Start-up: 2005

contact


company

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organisation

CV‘s

references

references

Hallein: Heat recovery M-real

facilities

selected

references

>> Operation: Fumes circulate around the pipe bundle.

>> The heat is transmitted through the pipe wall to the district heating system.

Key Data

Hallein: Heat recovery M-real

www.waterservicegroup.com

appendix

select. project

description

>> Project name: Heat recovery M-real Hallein AG (CHP and brine)

>> Technology: ECO

>> Nominal capacity: 3.1 kWth +

3.1 kWth

>> Fumes input temperature: 185 °C

>> Fumes output temperature: 85 °C

>> Start-up: 2001 and 2005

>> Upgrade of the temperature level from the condensation level.

>> The function is similar to a heat pump.

>> Operating power from steam out of the biomass boiler instead of conventional power.

Key Data

>> Project name: Heat recovery M-real Hallein AG (CHP)

>> Technology: Heat transformer

>> Nominal capacity: 7.2 kWth

>> Figure of merit: 0.58 %

>> Currently average ann. production: 35 GWh/a

>> Max. average annual production: 63 GWh/a

>> Start-up: 2006

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company

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references

references

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selected

references

Abtenau: 6.2 MW biomass district

heating station

www.waterservicegroup.com

appendix

select. project

description

>> The profitable running of the CHP was due to the construction of the pellets plant from the

company "FireStixx".

>> The power grid of Salzburg AG is supplied with produced electricity of the power plant.

>> Fuel requirements are covered by residues of the local saw mill (Schachl GmbH) and

wood chips (local forestry).

Key Data

>> Project name: Biomass CHP Abtenau

>> Technology: Grate firing with a thermo-oil-boiler and ORC-technology

>> Nominal capacity: 6.2 MWth

>> Electric power ORC-technology: 1.1 MW

>> Fuel: bark, sawdust, wood chips

>> Operating hours: 7 500 h

>> Start-up: 2004

>> Investment: € 5.4 Million

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company

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references

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selected

references

Bramberg: 4.9 MW biomass district

heating station

>> This biomass heating station was launched in 1992 as a pilot project.

>> Approx. 260 customers are supplied with district heat.

Key Data

>> Project name: Biomass power plant Bramberg

>> Technology: Biomass boiler plant

>> Nominal capacity: 4.9 MWth (boiler 1 + 2)

>> Water pressure: 8 bar

>> Water temperature: 115 °C

>> Fuel: 50 % chip, 50 % bark

>> Operating hours: 4 000 h

>> Start-up: 1992

>> Investment: € 7.3 Million

www.waterservicegroup.com

appendix

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description

contact


company

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organisation

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references

references

facilities

selected

references

Radstadt: 1.5 MW biomass district

heating station

>> This project was launched in 1995.

>> The energy is generated by biomass supplied by a local saw mill (Kirchner GmbH).

Key Data

>> Project name: Biomass power plant Radstadt

>> Technology: Biomass boiler plant

>> Nominal capacity: 1.5 MWth

>> Water pressure: 3 bar

>> Water temperature: 118 °C

>> Fuel: chip, bark, sawdust

>> Operating hours: 4 000 h

>> Start-up: 1995

>> Investment: € 2.4 Million

www.waterservicegroup.com

appendix

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description

contact


company

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organisation

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references

references

facilities

selected

references

Saalfelden: 5 MW biomass district

heating station

>> Customers are the local military casern "Wallnerkaserne",

a senior complex and an educational institution for engineers.

>> The requirements of district heat and hot water are supplied by

this district heating plant in Saalfelden.

Key Data

>> Project name: Biomass district heating station Saalfelden

>> Technology: Biomass boiler plant

>> Nominal capacity: 5 MWth

>> Water pressure: 6 bar

>> Water temperature: 120 °C

>> Fuel: 50 % chips, 25 % sawdust, 25 % bark

>> Operating hours: 4 000 h

>> Start-up: 1997

>> Investment: € 2.02 Million

www.waterservicegroup.com

appendix

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description

contact


company

competence

organisation

CV‘s

references

references

facilities

selected

references

Bruck: 1 MW biomass district

heating station

>> The plant is supplied by wood chips, delivered by the local saw mill.

>> Currently, the plant will be rehabilitated and the boiler replaced.

Key Data

>> Project name: Biomass district heating station Bruck

>> Technology: Biomass boiler plant

>> Nominal capacity: 1 MWth

boiler 1 boiler 2

>> Water pressure: 3 bar 6 bar

>> Water temperature: 98 °C 98 °C

>> Fuel: bark, chips

>> Operating hours: 4 000 h

>> Start-up: 1989

>> Investment: € 2.56 Million

www.waterservicegroup.com

appendix

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description

contact


company

competence

organisation

CV‘s

references

references

Altenmarkt: 7 MW biomass CHP

facilities

selected

references

www.waterservicegroup.com

appendix

select. project

description

>> This plant is a joint venture of the local agriculture and forestry, the local community

and the trade and industry of the area.

>> A wide range of costumers (private households, small traders and the local ski manufacturer

"Atomic") guarantee a full workload.

>> A large quantity of process heat is needed in the peak period of the ski production in summer.

Key Data

>> Project name: Biomass power plant Altenmarkt (CHP)

>> Technology: Grate firing with a thermo-oil-boiler, ORC-technology

>> Nominal capacity: 7 MWth

>> Electric power: 0.6 MW

>> Fuel heat capacity: 9.4 MW

>> Fuel: saw mill chips, wood chips

>> Operating hours: 4 000 h

>> Owner: 51 % Holzwärme Altenmarkt GmbH, 49% Salzburg AG

>> Start-up: 2004

>> Investment: € 10 Million

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selected

references

Siezenheim: 10 MW biomass district

heating station

www.waterservicegroup.com

appendix

select. project

description

>> It has been achived 35 GWh district heat and an annual electricity production of 6.5 GWh until 2008.

>> Since 2009 allows the district heating system in the city of Salzburg

the output of CHP approx. to 56 GWh.

Key Data

>> Project name: Biomass power plant Altenmarkt (CHP)

>> Technology: Grate firing with a thermo-oil-boiler, ORC-technology

>> Nominal capacity biomass boiler: 10 MWth

>> Electric power ORC-modul: 1.5 MW

>> Fuel: 95 % saw mill chips, 5 % wood chips

>> Operating hours: 7 500 h

>> Start-up: 2004

>> Investment: € 5.4 Million

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references

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Wald: 1 MW biomass district

heating station

selected

references

www.waterservicegroup.com

appendix

select. project

description

>> The local heating grid has a length of nearly 2 km.

>> This network provides households and businesses (60 customers) in the area of „Wald“ with heat.

>> Annually 300 000 litres of oil are saved due the CHP.

Key Data

>> Project name: Biomass district heating station Wald

>> Technology: Biomass hot water boiler

>> Nominal capacity biomass boiler: 1 MW

>> Capacity: 2.5 MW

>> Fuel: wood chips (total 4 600 m³)

>> Start-up: 2007

>> Investment: € 1.89 Million .

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Murfall: 0.78 MW hydropower plant

>> In the year 1922 the district „Lungau“ was area-wide provided with power.

>> After the installation of a second machine in 1942 the capacity was increased

from 260 kW to 780 kW per year.

Key Data

>> Project name: Storage power station Murfall (Lungau)

>> Technology: 2 Francisturbines with horizontal waves

>> Average annual production: 3 700 MWh

>> Nominal capacity: 780 kWel

>> Capacity: 150 000 m³

>> Gross head: 71.25 m

>> Contracted water quantity: 1.44 m³/s

>> Start-up: 1921

>> Expansions: 1931, 1942, 1949

www.waterservicegroup.com

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description

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company

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references

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references

Rotgülden: 4.9 MW hydropower plant

>> The power plant „Rotgülden“ was built to secure the „Lungau“ power supply.

The lake „Rotgüldensee“ provided the power plant with the water.

>> Today the reservoir „Plölitzen“ get‘s the water supply from the river „Muhr“.

Key Data

>> Project name: Storage power station Rotgülden

>> Technology: 1 Peltonturbine and 1 Francisturbine

with horizontal waves

>> Catchment area: 16.4 km²

>> Average annual production: 5 700 MWh

>> Nominal capacity: 4.9 MWel

>> Capacity: 150 000 m³

Turbine 1: Turbine 2:

>> Gross head: 411.5 m 107.8 m

>> Contracted water quantity: 0.83 m³/s 3.07 m³/s

>> Start-up: 1921

>> Expansions: 1968, 1982, 1991, 1997, 1998

www.waterservicegroup.com

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company

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references

Zederhaus: 9.85 MW hydropower plant

>> Ten mountain creeks provide the power plant with the required water which is stored

in the beautiful reservoir „Schliereralm“.

>> The reservoir „Schliereralm“ has become a popular tourist destination (biotope)

and has fulfilled its purpose as flood protection in July 2002.

Key Data

www.waterservicegroup.com

appendix

select. project

description

>> Project name: Hydropower plant Zederhaus

>> Technology: Storage power station with 1 vertical Francisturbine

>> Catchment area: 106.93 km²

>> Average annual production: 32 000 MWh

>> Nominal capacity: 9.85 MWel

>> Capacity: 150 000 m³

Storage Schliereralm:

>> Capacity: 104 000 m³

>> Embankment dam hight: 16.5 m

>> Gross head: 258 m

>> Contracted water quantity: 4.867 m³/s

>> Start-up: 1984

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company

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references

Hollersbach: 1.3 MW hydropower plant

www.waterservicegroup.com

appendix

select. project

description

>> The small hydropower plant Hollersbach was built in the years 1947 to 1949.

>> Upon completition of the plant the entire Oberpinzgau was supplied by electricity generated

by the power station “Hollersbach”and the power station "Bärenwerk" in "Fuschertal".

Key Data

>> Project name: Hydropower plant Hollersbach

>> Technology: Storage power station with 2 Francispumpturbines

>> Catchment area: 69.36 km²

>> Average annual production: 7 500 MWh

>> Nominal capacity: 1.3 MWel

>> Capacity: 135 000 m³

>> Embankment dam hight: 16.5 m

>> Pond length: 580 m

>> Gross head: 71.44 m

>> Contracted water quantity: 2.6 m³/s

>> Start-up: 1949

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Bachwinkl: 0.12 MW hydropower plant

>> In spring 1905 the community of Saalfelden ordered the building of the power station.

At the end of the same year, the plant was launched.

>> 800 bulbs, four irons and a 10-HP- engine have been energised.

>> In 1954 the power station was taken over by the “SAFE”.

>> Reconstructions were made in the year 1992.

Key Data

www.waterservicegroup.com

appendix

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description

>> Project name: Diverted flow power station Bachwinkl (Saalfelden)

>> Technology: 1 dual-trace Peltonturbine with horizontal spindle

>> Catchment area: 3.6 km²

>> Average annual production: 520 MWh

>> Nominal capacity: 120 kWel

>> Gross head: 116.15 m

>> Contracted water quantity: 0.14 m³/s

>> Start-up: 1905

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appendix

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description

Trattenbach: 4.97 MW hydropower plant

>> The annual power output of 16.54 GWh guarantee the energy supply of approx. 4 700 customers.

>> The storage base is located in 1 400 m. It is provided with water by the streams "Trattenbach"

and "Tortalbach". To ecological reasons there is a by-passing-way to protect the fishes of the region.

>> Hydroelectric generation set is located in the existing house of the power station "Wald".

The operation started on August 17, 2005.

Key Data

>> Project name: Hydropower plant Trattenbach

>> Technology: Storage power station

with 2 dual-trace Pelton-free jet turbines

>> Catchment area: 13.9 km²

>> Average annual production: 16.54 GWh

>> Nominal capacity: 4.97 MWel

>> Cubic capacity: 5 600 m³

>> Embankment dam hight: 16.5 m

>> Gross head: 601.25 m

>> Contracted water quantity: 1.0 m³/s

>> Start-up: 2005

>> Investment: € 6.9 Million .

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Gamp: 8.5 MW hydropower plant

>> The power output of the plant was significant increased from approx. 25 to 53 GWh.

>> The power station was taken over from “M-real Hallein” in 2004.

>> The construction period was from 2005 to 2007.

Key Data

>> Project name: Reconstruction power station Gamp (Hallein)

>> Technology: 2 horizontal Kaplan PIT-turbines

>> Catchment area: 13.9 km²

new plant: old plant:

>> Average annual production: 53.58 GWh ca. 25 GWh

>> Nominal capacity: 8.58 MWel ca. 3.70 MWel

>> Contracted water quantity: 175 m³/s 84 m³/s

>> Gross head: 6.52 m 6.10 m

>> Total catchment area: 3 682 km²

>> Nominal flow rate turbines: 160 m³/s

>> 2 three-phase alternators: 6.3 kVA

>> Start-up: 2007

>> Investment: € 37 Million .

www.waterservicegroup.com

appendix

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Hammer: 0.1 MW hydropower plant

www.waterservicegroup.com

appendix

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description

>> The power plant Hammer is located at the „Almmühlkanal“ below the weir „Hammer“ in Oberalm.

Key Data

>> Project name: Hydropower plant Hammer (Oberalm)

>> Technology: 1 Francisturbine with vertical wave

>> Average annual production: 650 MWh

>> Nominal capacity: 105 kWel

>> Contracted water quantity: 4 m³/s

>> Gross head: 3.5 m

>> Start-up: 1919

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company

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appendix

Eichetmühle: 0.1 MW hydropower plant

>> 1908: Replacement of the turbine and the generator, which are still in use.

>> The "treasury" power plant of Salzburg AG at the "Almkanal" in the south of Salzburg.

Key Data

>> Project name: Hydropower plant Eichetmühle (Salzburg)

>> Technology: Run-of-river power station with Francisturbine

>> Average annual production: 950 MWh

>> Nominal capacity: 135 kWel

>> Contracted water quantity: 6.2 m³/s

>> Start-up: 1901

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Rott: 5 MW hydropower plant

>> Rott was built in 1950 and was the first underwater power plant in Austria.

>> The energy production was increased by 50 % compared to the old power plant.

>> The eco-power plant at the „Saalach“ supplies about 8 500 households.

Key Data

>> Project name: River power plant Rott (Salzburg)

>> Technology: 2 Kaplan PIT-turbines

>> Catchment area: 1 145 km²

>> Average annual production: 27.2 GWh

>> Nominal capacity: 5 MWel

>> Gross head: 10.1 m

>> Contracted water quantity: 58.5 m³/s

>> Start-up: 2004

>> Investment: € 20 Million .

www.waterservicegroup.com

appendix

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description

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references

Lehen: 13.7 MW hydropower plant

bed structure

www.waterservicegroup.com

appendix

select. project

description

>> Due to the gradually erosion in the river "Salzach" there is a risk of slide in the bank slopes

in the existing bed structure.

>> The project "bed structure Lehen" would solve the problems of the river erosion

and would become an additional benefit for the city of Salzburg (recreation area).

>> In addition it could generate eco-friendly hydropower for about 23 000 households.

Key Data

>> Project name: Hydropower plant for support

(run-of-river power station) Lehen (Salzburg)

>> Technology: 2 horizontal Kaplan-turbines

>> Average annual production: 81 GWh

>> Nominal capacity: 13.7 MWel

>> Gross head: 6.6 m

>> Contracted water quantity: 250 m³/s

>> Construction period: 2009 – 2012

>> Investment: € 80 Million .

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appendix

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description

Lend/Dientenbach: 4.7 MW hydropower plant

>> A new power plant for further decentralized security of electricity supply.

>> The planned power plant will provide approx. 5 800 households.

>> A construction company is planned with the "Österreichische Bundesforste AG"

and "Achenkraftwerke AG".

Key Data

>> Project name: Run-of-river power station Dientenbach (Lend)

>> Technology: 1 Pelton-turbine, 6-trace

>> Average annual production: 20.5 GWh

>> Nominal capacity: 4.7 MWel

>> Gross head: 222 m

>> Contracted water quantity: 2.5 m³/s

>> Construction period: 2009 – 2010

>> Investment: € 17.2 Million .

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Salzburg Airport photovoltaic plant

www.waterservicegroup.com

appendix

select. project

description

>> The plant was constructed on the roofs of five hangars at the Salzburg airport.

>> The produced energy is transferred via transformer station into the power grid of Salzburg AG.

>> The energy meets the regulations of the Austrian "Green Electricity Act".

Key Data

>> Project name: Airport Salzburg photovoltaic plant

>> Technology: Photovoltaic-plant contains 5 single-facilities

>> Annual energy output: 233 MWh/a

>> Nominal capacity: 237 kWel

>> Collector area: 1 940 m³

>> Start-up: 2003

>> Investment: € 1.23 Million .

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Photovoltaic plants

references

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references

www.waterservicegroup.com

appendix

select. project

description

>> The Future Energy GmbH a subsidiary company of Salzburg AG, was founded in 2005.

>> The focus of the company is to plan, build, operate and develope of renewable energy projects.

>> The companies scope is Austria and middle Europe.

Key Data

>> Project name: Photovoltaic plants in Germany

>> Technology: Photovoltaic

start-up:

>> Plants: Mehring 90 kWp 2004

Geslau 380 kWp 2005

Frankenhardt 560 kWp 2006

Steinsfeld 920 kWp 2006

Oberradach 490 kWp 2007

>> Yearly: 2.5 GWh/a

>> Power: 2.4 MWp

>> Owner: Mr. Schweighofer, Mr. Wimmer,

Mr. Pesendorfer, 49% Salzburg AG

>> Investment: € 11.8 Million .

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references

Photovoltaic plant Kirchheim

facilities

selected

references

>> For this plant 7 580 PV-modules, 38 inverter and 4.8 km power-cables were needed.

>> This plant produces twice as much power as the largest plant in Austria.

Key Data

www.waterservicegroup.com

appendix

select. project

description

>> Project name: Photovoltaic plant Kirchheim I and II (Munich/Germany)

>> Technology: fixed roof-mounted photovoltaic-system

>> Yearly energy generation: 1.5 GWh/a

>> Power: 1.36 MWp

>> Collector area: 30 000 m²

>> Start-up: 2007

>> Investment: € 6.3 Million .

contact


company

competence

organisation

CV‘s

references

references

Photovoltaic plant Freilassing

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selected

references

www.waterservicegroup.com

appendix

select. project

description

>> A collector area was assembled on the roof of the "Hagebaumarkt" with 1 358 modules.

Key Data

>> Project name: Photovoltaic plant Freilassing (Germany)

>> Technology: Photovoltaic

>> Yearly energy generation: 0.25 GWh/a

>> Power: 0.24 MWp

>> Collector area: 4 500 m²

>> Start-up: 2008

>> Investment: € 1 Million .

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company

competence

organisation

CV‘s

Pilot project fuel cell

references

references

facilities

selected

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www.waterservicegroup.com

appendix

select. project

description

>> First Austrian fuel cell in a residential house with17 apartments.

>> Together with the partner "Salzburg Wohnbau" and "Vaillant" the pilot project was launched.

>> Combined heat and power production using fuel cell.

Key Data

>> Project name: Pilot project fuel cell Stabauergasse, Salzburg

>> Technology: Proton Exchange Membrane (PEM)

>> Electrical power: 1 – 4.6 kW

>> Thermal output: 3.0 – 9.1 kW

>> Energy efficiency: > 23 %

>> Overall efficiency: > 82 %

>> Primary energy carrier: natural gas

>> Running time of the project: 2 years

>> Start-up: 2004

>> Investment: € 0.5 Million .

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company

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organisation

CV‘s

references

Tauern Spa World Kaprun

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facilities

selected

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www.waterservicegroup.com

appendix

select. project

description

>> A biogas CHP with about 600 kWel, in the energy center of the Tauern Spa World, should cover the

basic heat load of the hotel and the spa and will supply green electricity to the power grid.

>> The biogas will be transported in a 2 km tube from the biogas plant to the energy center.

>> The heat means load and peak load is covered by natural gas-fired boilers.

>> If the biogas CHP is noneconomic, a biogas boiler is used.

Key Data

>> Project name: Project energy supply Tauern Spa World Kaprun

>> Technology: Biogas combined heat and power station (CHP)

>> Electrical power: ~ 600 kW

>> Thermal output: ~ 700 kW

>> Energy efficiency: 38 %

>> Primary energy carrier: 84 %

Expected annual production CHP:

>> Annual heat: 5 800 MWh/a

>> Annual production CHP: 5 100 MWh/a

>> Construction period: 2009-2010

>> Planned start-up: 2010

>> Total investment: € 0.85 Million

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company

competence

organisation

CV‘s

Heat extraction Tenneck

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references

facilities

selected

references

www.waterservicegroup.com

appendix

select. project

description

>> Heat extraction from the production process of the steel industry "Eisenwerk Sulzau-Werfen".

>> Intermediate storage in a 55 m³ buffer storage.

>> The purpose of this waste heat plant is on one side to provide the company "Eisenwerk

Sulzau-Werfen" with heating and water heating and on the other side to supply the

district heating grid of "Salzburg AG".

>> Emission savings: 222 tons carbon dioxide/year

Key Data

>> Project name: Waste heat utilisation ironworks Tenneck (Werfen)

>> Technology: Industrial waste heat utilisation

for heating and water heating

>> Waste heat capacity: 0-750 kW

>> Average waste heat capacity: 240 kW

Annual serviceable waste heat capacity (forecast):

>> Total: 1.100 MWh/a

>> Ironworks in-plant: 800 MWh/a

>> District heating grid: 300 MWh/a

>> Lenght of district heating grid: 160 m

>> Planned start-up: 2008

>> Total investment: € 0.5 Million

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company

competence

organisation

CV‘s

references

references

facilities

selected

references

www.waterservicegroup.com

appendix

select. project

description

Biogas station Eugendorf and

Holding GrasKraft Reitbach reg. Gen.m.b.H.

Biogas station Eugendorf

>> Biogas is made of grass with an energy efficiency of 93 % as used green energy,

heat (district heating line) and as fuel in gas stations.

>> The Salzburg AG compresses the crude biogas and clean it in a treatment plant to natural gas.

>> Biogas (80 % natural gas, 20 % biogas) is available in 15 gas stations in Salzburg (ErdgasDrive)

for the fuel of natural-gas vehicles.

>> The distribution of biogas is made with biogas certificates.

Key Data

>> Project name: Gaskraft Reitbach (Eugendorf)

>> Technology: Purification of biogas to natural gas quality

>> Nominal capacity: 40 m³/h biogas

>> Quality of biogas: like natural gas

>> Use of raw materials: gras

>> Start-up: 2008

>> Total investment: € 0.2 Million .

Holding GrasKraft Reitbach reg. Gen.m.b.H.

>> The Salzburg AG makes its contribution for expertises and optimizations to purification

and treatment of biogas to natural gas quality.

>> The project "Bio+Erdgas" (green energy+natural gas) was awarded with the "Energy Globe

Salzburg", "Energy Globe Award Austria" and with the "Austrian National Award Traffic".

Key Data

>> Project name: 30% holding biogas plant „GrasKraft Reitbach“ (Eugendorf)

>> Technology: Purification of biogas to natural gas quality

>> Nominal capacity: green energy for 220 h

>> Electrical power: 130 kW

>> Thermal output: 100 kW

>> Use of raw materials: 45 hectare grassland

>> Owner: 55 % 4 farmers, 30 % Salzburg AG, 15 % Energiewerkstatt

>> Start-up: 2009

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company

competence

organisation

Biogas ZEMKA

CV‘s

references

references

>> Biogas generation of biowaste and sewage sludges from the region

>> Biogas part-processing with regional use

>> Biogas complete-processing and network supply

Key Data

facilities

selected

references

www.waterservicegroup.com

appendix

select. project

description

>> Project name: Biogas plant ZEMKA, Zell am See

>> Technology: biogas generation by anaerobe fermentation

biogas processing and network supply

>> Supplied substrates: ~ 18 000 t/a

biowaste, leftovers, grease separator, sewage sludges

>> Annual waste-to-energy: ~ 12.5 GWh/a

208 Nm³/h crude biogas

133 Nm³/h natural gas equivalent

>> Nominal capacity: 1 400 kW

>> Start-up: 2011

>> Business model: Joint venture

>> Total investment: ~ € 6.5 Million

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company

competence

organisation

CV‘s

Salzburg AG IT-Summary

Infracstructure:

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facilities

Central data processing service centre USV and NSV

Back up data processing service centre Gas extinguishing system

Central software applications:

MS Exchange

Mailserver

SAP ERP incl. SRM with MDM-Catalogue

Financial accounting

Billing

Controlling

Asset accounting

Buying department

Materials administration

Human resources administration

Maintenance

SAP IS-U

Industry Solution for Utilities

(Energieabrechnung)

Server operating system:

Microsoft Windows 2003

Local applications:

MS Outlook

MS Word

MS Excel

MS Powerpoint

MS Visio

MS Project

www.waterservicegroup.com

appendix

SAP CRM

Customer relationship management

SAP BI with SEM

Datawarehouse

SAP MAM

Mobile Asset Management

SAP XI

Data Exchange

GE Smallworld GIS

Graphic network information system

(for all branches)

Enermet Energy data management

EDM for electricity and gas

Client operating system:

Microsoft Windows XP

Certifications:

BS20000 (ITIL)

SAP CCC

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company

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organisation

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facilities

Certificate: Occupational Health and

Safety Management System

www.waterservicegroup.com

appendix

contact


company

competence

organisation

CV‘s

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EMS Certificate for District Heating

and Power Generation

facilities

www.waterservicegroup.com

appendix

contact


company

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organisation

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facilities

Certificate: Technical Safety Systems

for CNG-Filling-Stations

www.waterservicegroup.com

appendix

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company

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www.waterservicegroup.com

appendix

CMS Certificate for Hydro Power Generation

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company

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Certificate of Accreditation

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www.waterservicegroup.com

appendix

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company

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Certificate: Safety Management System

www.waterservicegroup.com

appendix

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company

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Corporate Insurance

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facilities

www.waterservicegroup.com

appendix

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company

competence

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facilities

www.waterservicegroup.com

appendix

Permit: Licence to Operate – Water Supply

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company

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facilities

www.waterservicegroup.com

appendix

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company

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Permit: Licence to Operate

Waste Water Treatment

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www.waterservicegroup.com

appendix

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company

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facilities

www.waterservicegroup.com

appendix

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company

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Permit: Licence to Operate Consulting

www.waterservicegroup.com

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company

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www.waterservicegroup.com

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company

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facilities

www.waterservicegroup.com

appendix

Permit: Licence to Operate Maintenance

and Constructing

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company

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facilities

www.waterservicegroup.com

appendix

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company

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Permit: Licence to Operate Trading

www.waterservicegroup.com

appendix

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company

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www.waterservicegroup.com

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company

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Certificate of Approval

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www.waterservicegroup.com

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company

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Commercial Register Report

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www.waterservicegroup.com

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company

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www.waterservicegroup.com

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company

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www.waterservicegroup.com

appendix

Reliability Report from Austrian Rating Agency

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company

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www.waterservicegroup.com

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company

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www.waterservicegroup.com

appendix

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company

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www.waterservicegroup.com

appendix

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company

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www.waterservicegroup.com

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company

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www.waterservicegroup.com

appendix

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company

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www.waterservicegroup.com

appendix

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company

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www.waterservicegroup.com

appendix

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company

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www.waterservicegroup.com

appendix

contact


company

competence

organisation

CV‘s

company name WSG Wasser Service GmbH

street Bayerhamerstrasse 16

zip code 5020

references

city Salzburg

country Austria

phone +43/662/8884-2202

fax +43/662/8884-2205

homepage www.waterservicegroup.com

e-mail office@waterservicegroup.com

bank details Raiffeisenverband Salzburg

BIC: RVSAAT2S

IBAN: AT743500000000076968

reg. company number 0027685

Landesgericht Salzburg UID: ATU53856901

facilities

member of chamber of commerce Austria

www.waterservicegroup.com

appendix

contact

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