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The National Action Plan to Improve Health Literacy - Society for ...

The National Action Plan to Improve Health Literacy - Society for ...

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NAP Goal 2:Strategies:• Provide incentives <strong>to</strong> encourage employees <strong>to</strong> use goodcommunication.• Create patient-friendly environments that facilitate goodcommunication.• Use different types of communication and <strong>to</strong>ols withpatients <strong>to</strong> support written and oral communication.

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