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28 Real Estate Management Division<br />

Comprehensive rescue system<br />

for passenger safety<br />

29<br />

As eng<strong>in</strong>eer Jörg Staben walks through Hamburg Airport, the various build<strong>in</strong>gs, rooms and paths<br />

merge <strong>in</strong>to a large network <strong>in</strong> his m<strong>in</strong>d. “With the completion of the HAM 21 Expansion Programme,<br />

we have been able to create a comprehensive rescue system. The safety of our passengers and<br />

visitors is of the highest importance, which is why we are the first airport <strong>in</strong> Germany to have developed<br />

its own network of SOS columns, centrally l<strong>in</strong>ked to the Airport Fire Brigade.”<br />

Real Estate Management Division<br />

Employees: 88<br />

Director: Carsten Wilmsen<br />

SOS columns equipped with emergency<br />

defibrillators<br />

Responsibility: Real Estate Management is responsible for the cohesive development<br />

of the Hamburg Airport site and for market<strong>in</strong>g <strong>in</strong>frastructure to <strong>in</strong>ternal and external<br />

customers. Alongside classical real estate management – the rental of office space and<br />

property ma<strong>in</strong>tenance – the Real Estate Management Division is also responsible for<br />

project management and actual construction.<br />

Jörg Staben, an experienced member of the Real Estate Management<br />

team, and the emergency experts at the Airport Fire Brigade selected<br />

66 locations, <strong>in</strong> the car parks, the term<strong>in</strong>als, the Airport Plaza<br />

and the Passenger Pier, where they have <strong>in</strong>stalled two-metre-high,<br />

fire-eng<strong>in</strong>e-red SOS columns. The system is a comb<strong>in</strong>ation emergency<br />

and rescue facility. The goal: In an emergency, victims and/or those<br />

help<strong>in</strong>g them can both call for professional help and adm<strong>in</strong>ister first<br />

aid on the spot. In practice, it works like this: In order to activate the<br />

SOS column, one of the two buttons, situated at different heights,<br />

has to be pressed. The emergency call is received by the Airport Fire<br />

Brigade Coord<strong>in</strong>ation; a member of staff enquires via <strong>in</strong>tercom about<br />

the nature of the emergency and, if necessary, releases the drawer<br />

located <strong>in</strong> the column which conta<strong>in</strong>s the first aid kit and a simple<br />

defibrillator. The defibrillator can be operated safely without prior medical<br />

knowledge; the operator is guided through the <strong>in</strong>dividual steps<br />

with automated spoken <strong>in</strong>structions. At the same time, two qualified<br />

paramedics/emergency paramedics from the Airport Fire Brigade<br />

proceed with emergency siren to the scene to provide professional<br />

support for the person <strong>in</strong> need. Accord<strong>in</strong>g to Jörg Staben, who is<br />

also the airport’s Fire Protection Compliance Officer, “S<strong>in</strong>ce 2006 we<br />

have had more than 15 defibrillators, but they were not connected<br />

with our fire brigade’s emergency station. The new SOS columns<br />

allow us to provide quick, targeted assistance throughout the site.”<br />

The stand-alone defibrillators, which have already rescued lives at<br />

the airport <strong>in</strong> the past, will cont<strong>in</strong>ue to serve Hamburg Airport.<br />

An <strong>in</strong>vestment <strong>in</strong> passenger safety<br />

After the activation of the emergency and rescue system and successful<br />

treatment, Airport Fire Brigade staff <strong>in</strong>spect the first aid kit<br />

and the defibrillator and then clear the SOS column for use aga<strong>in</strong>.<br />

Only then is the alarm situation over and the SOS column is ready<br />

for the next emergency. “For an airport of this size, such comprehensive<br />

cover of the site is unique – <strong>in</strong> f<strong>in</strong>ancial terms, too,” says Jörg<br />

Staben. “Each SOS column, <strong>in</strong>clud<strong>in</strong>g the equipment, <strong>in</strong>stallation,<br />

cabl<strong>in</strong>g and network<strong>in</strong>g with Coord<strong>in</strong>ation, costs 10,000 euros.”<br />

On top of this, there is the cost of regular technical <strong>in</strong>spections.”<br />

For Director Carsten Wilmsen, this project, unique <strong>in</strong> Germany, has<br />

high priority. “We know that <strong>in</strong> an emergency, every second counts.<br />

That is why we are conv<strong>in</strong>ced that the high level of <strong>in</strong>vestment is<br />

worthwhile <strong>in</strong> the best sense.”

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