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Discount Culture in the Danish Grocery Market

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COMPETITION AND CONSUMER ANALYSIS 01/12<br />

Previous analysis has <strong>in</strong>dicated that competition is not perfect <strong>in</strong> <strong>the</strong> value cha<strong>in</strong> of<br />

bread and milk and that <strong>the</strong> productivity <strong>in</strong> <strong>the</strong> <strong>Danish</strong> grocery market is below<br />

level of several o<strong>the</strong>r countries. A lower productivity <strong>in</strong> <strong>the</strong> <strong>Danish</strong> grocery market<br />

can <strong>in</strong> <strong>the</strong> end lead to higher <strong>Danish</strong> groceries prices.<br />

One analysis of <strong>the</strong> grocery market <strong>in</strong> Denmark has shown that a change <strong>in</strong> <strong>the</strong><br />

plann<strong>in</strong>g law that allows more and larger shops, so called hypermarkets, can <strong>in</strong>crease<br />

productivity <strong>in</strong> <strong>the</strong> grocery market. The reason is that many of <strong>the</strong> small<br />

and medium sized shops will be replaced by <strong>the</strong> more productive hypermarkets.<br />

Allow<strong>in</strong>g more hypermarkets to be built <strong>in</strong> Denmark will also make entry <strong>in</strong>to <strong>the</strong><br />

<strong>Danish</strong> market more attractive for foreign grocery cha<strong>in</strong>s. This will <strong>in</strong>crease competition<br />

and allow for fur<strong>the</strong>r <strong>in</strong>crease <strong>in</strong> productivity and contribute to reduce<br />

prices.<br />

More pronounced use of unaddressed advertis<strong>in</strong>g material <strong>in</strong><br />

Denmark<br />

The <strong>Danish</strong> grocery cha<strong>in</strong>’s preferred media for communication of discounts is <strong>in</strong><br />

unaddressed advertis<strong>in</strong>g material, accord<strong>in</strong>g to a survey conducted by <strong>the</strong> DCCA.<br />

The use of unaddressed advertis<strong>in</strong>g material is more widespread <strong>in</strong> Denmark than<br />

<strong>in</strong> Norway and Sweden. In Denmark ca. 33.000 pages of unaddressed advertis<strong>in</strong>g<br />

material are published on a yearly basis whereas <strong>the</strong> comparable numbers are ca.<br />

9.000 <strong>in</strong> Sweden and 5.000 <strong>in</strong> Norway.<br />

<strong>Discount</strong>s and <strong>the</strong> market<strong>in</strong>g of discounts are very important competition parameters<br />

for <strong>Danish</strong> grocery cha<strong>in</strong>s. The use of unaddressed advertis<strong>in</strong>g material is, all<br />

else equal, a sign of competition among <strong>the</strong> exist<strong>in</strong>g grocery cha<strong>in</strong>s.<br />

Some grocery cha<strong>in</strong>s have experimented with reduc<strong>in</strong>g <strong>the</strong> use of unaddressed advertis<strong>in</strong>g<br />

material <strong>in</strong> market<strong>in</strong>g campaigns or hav<strong>in</strong>g less discount <strong>in</strong>tensive campaigns.<br />

It resulted <strong>in</strong> a fall <strong>in</strong> <strong>the</strong> stores’ turnover. The grocery cha<strong>in</strong>s participat<strong>in</strong>g<br />

<strong>in</strong> <strong>the</strong> DCCA’s survey assess on average that <strong>the</strong>ir turnover would fall with between<br />

one forth and one third if <strong>the</strong>y would stop publish<strong>in</strong>g unaddressed advertis<strong>in</strong>g<br />

material while <strong>the</strong>ir competitors would still publish <strong>the</strong>m. The <strong>in</strong>dividual bus<strong>in</strong>ess<br />

<strong>the</strong>refore has a strong <strong>in</strong>centive to cont<strong>in</strong>ue publish<strong>in</strong>g unaddressed advertis<strong>in</strong>g<br />

material. The analysis conta<strong>in</strong>s one example of a shop that has been successful<br />

<strong>in</strong> us<strong>in</strong>g alternative market<strong>in</strong>g <strong>in</strong>struments.<br />

A number of empirical studies have shown that <strong>in</strong>formative advertis<strong>in</strong>g – e.g., advertis<strong>in</strong>g<br />

of prices or discounts – reduce search costs and contribute to reduc<strong>in</strong>g<br />

<strong>the</strong> price level. Consumers read<strong>in</strong>g <strong>the</strong> grocery cha<strong>in</strong>s’ unaddressed advertis<strong>in</strong>g<br />

material and actively search for <strong>the</strong> best deals contribute to streng<strong>the</strong>n<strong>in</strong>g competition.<br />

That leads to lower prices. The benefit of some consumers be<strong>in</strong>g well-<br />

4

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