The Role of the Internal Consultant - Management & Business ...

Working as an agent of change Skill level: 1 - 5Tolerance of ambiguityAbility to live with uncertainty and complexity without undue stress.Searching for meaning without grasping at over-simplistic interpretationsor rushing in premature action. Tolerating incompleteness.Maintaining a long-term perspectiveHelping clients identify and articulate desired futures. Setting short andmedium term goals in the light of a longer-term sense of purpose.Maintaining a wide perspectiveAttending to the wider context of my work. Not drawing boundariestoo tightly. Dealing with each subsystem’s interaction with itssuprasystem. Keeping abreast of trends and developments inorganisational, business and world affairs.Understanding the nature of changeDeveloping an intellectual and experiential understanding of changeprocess – how and why people change, how and why they avoid change,how larger systems change or avoid changing.Facilitating changeEncouraging widespread participation in the design and implementationof change. Supporting others through the stress of transition. Beingaware of myself as a catalyst and seeing the possibilities of interventionin all aspects of my work and interaction with clients.43