Products <strong>in</strong>teraction You can manage your travel s<strong>to</strong>cks <strong>in</strong> AIDA, sell the wholesalers services or your own through TBS <strong>to</strong> end users or reseller network and manage the mid-back office activity <strong>in</strong> TINA. www.<strong>dcs</strong><strong>plus</strong>.net Advanced Inven<strong>to</strong>ry and Distribution Application 37
Currently the solutions developed by <strong>dcs</strong> <strong>plus</strong> are be<strong>in</strong>g distributed <strong>in</strong>side the follow<strong>in</strong>g markets: Bulgaria, Cyprus, Es<strong>to</strong>nia, France, Hungary, Israel, Latvia, Lithuania, Romania, Russia, Serbia and Montenegro, Turkey and Ukra<strong>in</strong>e. TINA, TBS and AIDA are designed with a flexible and modular structure, with user access per module and an easy <strong>to</strong> use plug-<strong>in</strong> system. All the products designed and developed by <strong>dcs</strong> <strong>plus</strong> are web based, fact that offers major advantages such as: • Accessibility and scalability • Low cost implementation and ma<strong>in</strong>tenance Ma<strong>in</strong>tenance and support program Be<strong>in</strong>g bus<strong>in</strong>ess critical software solutions, TINA, TBS and AIDA are fully ma<strong>in</strong>ta<strong>in</strong>ed by <strong>dcs</strong> <strong>plus</strong> team, <strong>to</strong> ensure that the client uses the systems at full capacity at all times. <strong>dcs</strong> <strong>plus</strong> also offers helpdesk, call center support, tra<strong>in</strong><strong>in</strong>gs and courses <strong>to</strong> its cus<strong>to</strong>mers. Periodical updates and general products improvements All the products developed by <strong>dcs</strong> <strong>plus</strong> are cont<strong>in</strong>uously evolv<strong>in</strong>g; they are updated several times a year, with improved functionalities, additional features, etc. These functionalities are <strong>in</strong> the benefit of the applications and represent advantages for all the cus<strong>to</strong>mers. 'After one and a half years <strong>in</strong> operation I can def<strong>in</strong>itely say that TBS is the right onl<strong>in</strong>e book<strong>in</strong>g system for Amsalem Israel as well as for ABT worldwide branches. TBS is one of those user friendly software, it's like <strong>dcs</strong> <strong>plus</strong> thought of almost every feature when they developed the system. By the end of 2009, we had <strong>to</strong> take a <strong>to</strong>ugh decision <strong>to</strong> replace our previous B2B. From all the systems analyzed at that time, we found TBS the right software <strong>to</strong> lead us <strong>to</strong> a greater future. <strong>dcs</strong> <strong>plus</strong> team proved us that TBS is exactly what we are look<strong>in</strong>g for. With the great support as well as persistence of Mr. Alexandru Bararu, the 1st phase implementation process <strong>to</strong>ok us only 3 months time; dur<strong>in</strong>g that time we passed several challenges <strong>to</strong> adopt the system <strong>to</strong> Amsalem needs. <strong>dcs</strong> <strong>plus</strong> team was always there for us, creative, professional, will<strong>in</strong>g <strong>to</strong> listen as well <strong>to</strong> support. Phase 2 implementation is already beh<strong>in</strong>d us, the system is up and runn<strong>in</strong>g produc<strong>in</strong>g more than expected. Naturally, we decided <strong>to</strong> implement AIDA, <strong>to</strong> <strong>in</strong>crease our service portfolio. Beg<strong>in</strong>n<strong>in</strong>g of 2011 we will adopt AIDA <strong>to</strong> manage our own <strong>in</strong>ven<strong>to</strong>ry. Further on, we are test<strong>in</strong>g TINA <strong>to</strong> be our future ERP system. I would like <strong>to</strong> thank you Mr. Cristian D<strong>in</strong>ca, <strong>dcs</strong> <strong>plus</strong> GM and your great team, especially Mr. Alexandru Bararu, who is there for me at any time of the day, Mr. Ionut Cioflan who always f<strong>in</strong>ds the right development solutions, Mr. Andrei Raileanu - ERP Solutions Department Direc<strong>to</strong>r and the rest of the team.' Tzafrir Ben-Av<strong>in</strong>oam, Amsalem FIT Manag<strong>in</strong>g Direc<strong>to</strong>r 38 www.<strong>dcs</strong><strong>plus</strong>.net
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