Annual Report 2011 - The Peoples Dispensary for Sick Animals

PEOPLE’S DISPENSARY FOR SICK ANIMALS (SA)
1st April 2010 to 31 March 2011
Bettering the lives that brighten ours

Melanie Daniels
(Marketing & Fundraising Manager)
Marilyn Eaton
(Soweto Administrator)
PEOPLE’S DISPENSARY FOR SICK ANIMALS (SA)
1 April 2010 to 31 March 2011
Arthur George
(Hospital Supervisor)
“Bettering the lives that brighten ours”
PDSA: The Organisation
Vernon Rustin
(Chief Administrator)
Barbara Comely
(Finance Manager)
CONTENTS
Alan Emerton
(Senior Vet)
Anthony Brown
(HR & Ops Manager)
Editor’s Note Melanie Daniels 1
Chair Person’s Report Jill Carstens 2
Chief Administrator’s Report Vernon Rustin 3-4
Our Partners 5
Bridgetown/George/Soweto Hospitals 6-7
General Information 8
National Lottery 9
Education and Dog Training 10
Chief’s Tips 11
Star Staff Feature Enos Mofokate 12
PDSA Family News & Notices 13
Treasurer’s Report Peter Hill 14-15
Where to find us 16
Moira Gibbs
(George Administrator)
Marketing & Fundraising Manager
Melanie Daniels
EDITORS NOTE:
Welcome to the 74th year of the People’s Dispensary
for Sick Animals being in operation and making a
difference, not only in the lives of our less fortunate
animals, but that of their owners.
This is my first address to all of you as the Marketing
and Fundraising Manager of the PDSA. I will continue
to regularly update you with the most recent as well as upcoming events and information.
Our focus this year has been on making everyone more aware of the PDSA and our
specialist care, concentrating on the health and wellbeing of all animals. We are
passionate about emphasizing the hospital care that the PDSA has to offer.
In order to achieve this, we have embarked on a huge Awareness Campaign with
many Fundraisers planned, please visit our website regularly for upcoming events
www.pdsa.org Special emphasis being placed on two of our events: - “Christmas in
July Dinner Dance” being held at the Chinese Community Centre, in Observatory
on 30th July 2011 as well as our “Golf Day” taking place on 9th December 2011 at
the Rondebosch Golf Club.
We have succeeded in securing the services of an international entity, ensuring the
success of our awareness campaign, through advertising in their international in
flight magazine. Many local radio stations and magazines have donated air time and
advertising space to the PDSA, informing the public of our positioning and the services
we offer. We wish to also draw your attention to the marvelous work of our Soweto
branch concentrating on our star staff performer this year, Enos Mafokate (see page 12).
Now I wish to appeal to all the public who have still not come on board with the PDSA
to support the work that we are doing in our communities. Please complete the inserted
membership form and know that you are making a difference in the life of even one
animal with your donation.
Our AGM will be taking place on 14th September 2011 at Tai Ping Restaurant, Dean
Street, Newlands. All our members are invited to come and join us as we celebrate
another year of BETTERING THE LIVES THAT BRIGHTEN OURS!
Thank you for your support, until next time…..
Melanie Daniels
PEOPLE’S DISPENSARY FOR SICK ANIMALS

PEOPLE’S DISPENSARY FOR SICK ANIMALS PEOPLE’S DISPENSARY FOR SICK ANIMALS
CHAIRPERSON’S REPORT 2010- 2011
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As George Eliot says: “Animals are such
agreeable friends, they ask no questions,
they pass no criticisms.”
Chairperson Jill Carstens Cheif Administrator
Vernon Rustin
No one can deny that the past few years have been challenging for many, many people. The
pressure on an organization such as PDSA that provides assistance to people in their hour of
need has been enormous. However, I am confident that once you have perused our Annual
Report, you will find that we have fulfilled our objective of providing medical care for needy
animals. Furthermore, we have not shirked taking on the additional workload due to the economic
conditions, which stretches to include sterilization campaigns in rural areas.
We cannot do this magnitude of work without our dedicated staff and the compassion of our loyal
and generous donors.
Our Annual report reflects the confidence we feel entering our 75th year of serving needy
communities and their animals and the hope that economic conditions will improve sufficiently to
enable us to extend the facilities provided at our Mitchell’s Plain hospital.
Once again I am privileged to extend my heartfelt thanks to our staff and donors for all the ongoing
support and the Council of Management for their time and contributions throughout the year.
I would also like to thank our Chief Administrator, Mr Vernon Rustin whose dedication and hard
work has not only uplifted PDSA, but also many facets of improving Animal Welfare throughout
our country.
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CHIEF ADMINISTRATOR’S REPORT
Vernon Rustin, Chief Administrator of PDSA Cape Town, Soweto and George once
again shares with us on how positively these three hospitals have performed in our
74th year of serving our communities. We continue to offer a quality welfare service to
animals in our poorer communities.
2010 proved to be more of a challenge as it drew to its close. Our case loads steadily increased
with the amount of new clients requiring our services. This increase being due to the economic
pressure, not abating as predicted.
I wish to take this opportunity of thanking all our dedicated staff nationally for their passion, hard
work and their strength in being able to handle some of the heart wrenching cases that we receive.
No one that qualifies for our services, is ever turned away from the PDSA because our focus is
always, the care and wellbeing of the animal. We especially wish to thank our teams in George
and Soweto as well as our Administrative staff in Cape Town. I am grateful for your support, in
this challenging environment. I also wish to thank all our donors and sponsors who so generously
support our vision.
On a more positive note, more clients have become aware of the People’s Dispensary for Sick
Animals and the quality service that we are able to offer to the animals of our poorer communities.
Once again our hospitals have performed outstandingly, as the number of cases continually
increase. We treated in excess of 235 000 animals in the past year, this includes the performance
of all 3 hospitals.
2011 Has proven to be the year to focus more on Awareness of the PDSA. The public are not
sufficiently aware of the services we have to offer and where we are situated. This awareness
campaign, will address this issue, informing those that qualify and giving them the opportunity to
visit one of our facilities to receive care for their animals.
We have increased the number of fundraising events ensuring the constant improvement of our
hospitals and services. We have also stepped up on our advertising campaigns by being more
visible in the media. In this way we are concentrating on increasing our membership base.
We are pleased to advise that our relationship with U2Africa has strengthened and grown
phenomenally in the last few months as they assist in marketing our organization worldwide. The
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“ Money will buy a pretty good dog,
but it won’t buy the wag of his tail.” –
Josh Billings
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PEOPLE’S DISPENSARY FOR SICK ANIMALS PEOPLE’S DISPENSARY FOR SICK ANIMALS
Toby Dixon & Agents worldwide
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number of international volunteers has increased
substantially over the past year and is still growing.
We look forward to the positive results of this
relationship with more overseas donors coming on
board.
Our local volunteers have been participating at
the PDSA more regularly and we encourage these
young students, to seriously consider veterinary
service as their vocation.
Thank you!
This year we have continued to receive donations, as people generously give towards the cause, in
spite of the economic pressure being inflicted on all. Every year our wishlist goes out, detailing and
calling for the needs of the hospital. In this way we ensure the maintenance of our facilities as well as
the constant improvement on our services. The donations this year have been gratefully received. A big
thank you, is personally extended to all who have met the need.
Our mobile units continue to impact the communities where people are not able to access our
hospitals due to the lack of transport. Unfortunately incidents of crime still limit us in our efforts to
impact these poorer areas - these animals would not receive treatment, if we did not persevere in spite
of the constraints.
This year we have once again teamed up with the group “Proudly Manenberg”. PDSA now have
a mobile servicing two points within Manenberg, one at the Police Station and at the Waterfront in
Manenberg, servicing the needs of the community.
Thank you to Melanie Daniels (Marketing and Fundraising Manager) and her team. The Marketing
department has successfully, increased the number of fundraising functions this year. Each event
includes planning to the smallest requirement, which involves much effort and detail. This they have
achieved with each event, succeeding in a profitable and professional result. Well done!
I wish to sincerely thank Dr Alan Emerton and his team for their dedication and hard work in the
treatment of all the needy animals from our community at our Bridgetown (Cape Town) hospital, a
tremendous achievement. Well done Dr Emerton!
Thank you to our team in George, who continue to run the hospital so efficiently. Due to excellent
Management being exercised by Moira Gibbs (George Administrator) and control measures being
applied. This year we have also seen the increase in awareness of the PDSA being well presented, in
George.
Thank you to Dr Shirley Smith for your constant support and dedicated work given to our hospital,
we appreciate you. Well done!
To Marilyn Eaton (Soweto Administrator) and the team in Soweto, a special thanks is extended
based on your perseverance to continue, improving the efficiency and service levels. In spite of the
challenges, you have succeeded and we appreciate your leadership.
Dr Achille Katumbay, we appreciate your dedication to the animals and the passion with which you
treat them, at our Soweto Hospital. Thank you for your hard work. Well done!
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OUR PARTNERS
We wish to thank Uhuru Communications for partnering with PDSA and
supporting us with advertising in their international in flight magazine,
Sawubona. The showcasing of the PDSA in this renowned magazine, allows
us exposure into all the countries where SAA flights are scheduled. Our
first advert appeared on 1 April 2011 and we look forward to further inserts.
Finally! Yes, everyone we have a functional and
friendly website up and running with all of PDSA’s
latest news, information, happenings and even the
opportunity for you to log on and become a member. The website allows us the opportunity to visit
with you wherever you are, log on and join the PDSA family. Visit www.pdsa.org.za and find out all
about us…
A huge word of thanks is extended to Debby Byrne at Private Label (owner of company). Without
your input and that of your team, this would never have been possible, we are so grateful to you.
Formeset, one of our loyal and committed partners, have walked a long road
with PDSA. I wish to take this opportunity of thanking Keith Kleinveldt and his
team, for their generosity and commitment to PDSA and the work that we do.
Formeset adopted PDSA as their Social Responsibility, never letting us down.
Formeset are the people responsible, for all our printed matter, reaching every
member, donor and sponsor. Thank you Keith, we appreciate your support.
THE PRINTING OF THIS REPORT WAS DONATED BY FORMESET PRINTERS
We thank First National Bank sincerely for their
generosity in giving towards PDSA on a regular
basis. Without this type of support we would
not be able to continue with improvements
within our hospitals or the service that we offer.
Sedick Howa (FNB) and donors together
with Vernon Rustin (PDSA)
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PEOPLE’S DISPENSARY FOR SICK ANIMALS PEOPLE’S DISPENSARY FOR SICK ANIMALS
CAPE TOWN – NEW DELIVERY VEHICLE: The Nussbaum Foundation have been part of the PDSA
for many years. Our old delivery vehicle which has covered many miles, was ready to be retired,
the Foundation stepped in and supplied the need by donating a delivery vehicle (Toyota Hilux) for
our daily use. We are so grateful and we thank the Foundation, most sincerely, for appreciating the
work that we do.
BRIDGETOWN HOSPITAL
In order to continue being able to assist all the needy in our communities, we depend on our
donors, sponsors and fundraising events – please support the PDSA by responding to one of these
opportunities.
The head office and hospital in Bridgetown continue in our efforts to assist all in need. Our
hospital has witnessed many successful and sad events this past year, with an increase in cases
due to clients not being able to afford the services of a private vet. We have also had more referrals
from private vets, due to the nature of the requirement of the animal, as well as the financial
circumstances surrounding the owner. Together with tireless efforts of our limited staff, we have
been able to witness many happy faces leaving the PDSA.
We are sad to report that our joint spay campaign, together with the Gauteng Department of
Agriculture has now ended. This campaign covered a vast area stretching from Diepsloot in the
North, Sebokeng in the South, Ratanda in the East and Magaliesberg in the West.
A total number of 4300 sterilizations was achieved on this campaign. Our thanks to the Gauteng
Department of Agriculture for initiating this campaign.
This project has had a positive impact on the lives of many animals
and that, of the communities in the various areas. With this effort we
have ensured the elimination of many unwanted animals, as well as
diseases. The number of unwanted, abused and neglected animals
have thus been reduced through this campaign. We look forward to
resuming the campaign nationally, once funds are available.
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MITCHELLS PLAIN HOSPITAL
The Mitchells Plain hospital has maintained its client base and
continues to service all surrounding areas successfully.
The challenge with regard to equipping our theatres at the Mitchells
Plain hospital remains. We continue in our efforts to raise funds for
the upgrading of the hospital, having it function as a fully fledged
hospital. Most theatre and surgical equipment is still required in order
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to complete the process.
The economic pressure being experienced worldwide, does not encourage a growth in donations
or membership at this time either. We will continue as a clinic until then.
PDSA GEORGE NEWS
We are blessed in George, to have survived yet another, tough and challenging year. The past
year has seen more pet and animal owners relying on us, for welfare veterinary services. Our
challenge has included one of our key AWA’s, being incapacitated for a while, as a result of
very necessary back surgery.
The city of George celebrated its 200th birthday this year (2011). As part of the celebrations,
we participated in the street carnival and mass parade, at the George Municipality, organized
for York Street, one Saturday morning.
We wish to thank Dr Demsey De Lange for standing in for Dr Smith who is away at this time.
The “Happy Feet” Day Care Centre in George is currently embarking on a fundraising project
for us and we thank them sincerely for their effort.
During the past year we have once again had numerous Grade 12 learners from York High
School and Glenwood House, doing their community service at our hospital. As a result of
their experience with us, they have started the “Yap Yap” Club at school, to raise awareness
and funds.
PDSA’s, Viona Olieslager, has recovered well from her operation – welcome back Viona!
I would like to take this opportunity of thanking all the staff of the George PDSA, who
assisted as a team and went the extra mile, during Viona’s
absence. PDSA George extends special thanks to all our
loyal, committed donors and sponsors for their Business
Chamber’s Golf Day.
We required four new tyres for our TATA bakkie. The
George Business Chamber were only able to donate two
tyres to us, with the other two being donated by Tiger
Wheel and Tyre. A great big thank you is extended to both
these generous organisations
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PEOPLE’S DISPENSARY FOR SICK ANIMALS PEOPLE’S DISPENSARY FOR SICK ANIMALS
PDSA SOWETO NEWS
We are extremely proud of our staff at PDSA Soweto. Some have been given opportunities, to
improve on their career choice and they have not hesitated to go for gold!
Congratulations go out to Erence Mabela who received a Best Student award for:
Saddlery, Groom and Best Overall Student in the training course held by the World Horse Society
in Soweto, during the first part of this year. He was asked to be a trainee, for the students in the
next course, to be held later this year.
Well done Erence!
PDSA Soweto staff visited Rivonia Primary School, on the 22nd February. A talk was delivered
to the children on pet care, health and wellbeing of all animals. We also received food and toys.
Currently they are collecting money to hand over to us.
We also visited Sathyasia primary school in Lenasia delivering the same message. This school
collected food & blankets and gave this to PDSA Soweto as a donation.
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THE PDSA (SA) IS GOVERNED BY A
COUNCIL OF MANAGEMENT MADE UP OF
THE FOLLOWING MEMBERS:
Chairperson: Mrs. J Carstens
Deputy Chairperson: Mrs. LK Stern
Trustees: Mrs. D Stell
Members: Ms S Baird
Dr. A Banderker
Dr. R Campbell
Mr. B Ericksen
Mr. P Hill
Mr. K Keeson
Mr. L Kili
Mr. R Kudo
Mr. S Schneier
Mr. A Snitcher
Mr. F Stewart
Auditors: Sprigg Abbott Incorporated
Centurion Business Park
Bosmansdam Road
Milnerton, 7441
GENERAL INFORMATION
NOTICE OF
ANNUAL GENERAL
MEETING:
Notice of Annual General Meeting:
The AGM will be held at 11.00 for 11.30 am
on 14 September 2011 at Tai Ping restaurant,
Dean Street, Newlands.
AGENDA:
1. To confirm the Minutes of the
Annual General Meeting held on 8th
September 2010.
2. To receive and consider the Annual
Report.
3. To receive and consider the Annual
Financial Statement.
4. To consider any other business.
You are cordially invited to attend this meeting.
Tea will be served from 11.00 a.m. RSVP:
Mrs. B Comley, tel 021 638 5134 or email
bcomley@pdsa.org.za.
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NLDTF CONSULTATIVE
INDABA 2011
GALLAGHER ESTATE,
JOHANNESBURG
The National Lotteries Board held a
very well organised and professional
conference at the Gallagher Estate in
Midrand Johannesburg on 20th and
21st of June 2011.
The PDSA were privileged to be
invited as honored guests of the
NLDTF.
The aim and goal of the conference
was to invite every stakeholder to participate fully in the transformation of this institution into a 21st
century world class funding organisation.
Three particular areas, namely:
• Managing Society’s Expectations
• Where should the millions go
• Managing risk, governance and sustainability
were covered, with information, discussion, suggestions and finally with a resolution in place, in order to
move the process of application and disbursement of funds more efficiently and effectively.
The input of PDSA during the workshop regarding animal welfare, was acknowledged as a priority
beneficiary for funding in the resolution addressed by the Chair Person of the NLDTF, Professor
Alfred Nevhutanda.
Congratulations are also extended to the NLDTF for reaching communities at grass roots levels,
prioritizing their needs.
During the two days of discussion we learnt about the process in depth, covering all areas of the
application. PDSA is now even better positioned, to apply for funding from the NLDTF because of
acquired knowledge which includes areas of need not covered before.
I wish to take this opportunity to congratulate all the role players for an outstanding, professional and
well conducted conference. Special thanks are extended to Professor Nevhutands (Chairperson for
the NLDTF), Professor Vevek Ram (CEO NLDTF), Professor Govin Reddy (Board Member NLDTF) and
Jacobus Prinsloo for his guidance and interest in the work that we do at PDSA.
On this note we once again wish to extend heartfelt thanks to the National Lottery for their
continued support of the PDSA. We have been the recipients of a new Toyota Hilux vehicle for
our Johannesburg Horse Unit replacing the old Landrover. This has allowed us to operate more
effectively and efficiently in this area.
Our very latest achievement has been funds awarded, for the purchase of a mobile unit for Soweto.
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PEOPLE’S DISPENSARY FOR SICK ANIMALS PEOPLE’S DISPENSARY FOR SICK ANIMALS
10
Properly trained, a man can be dog’s best friend!
(Corey Ford)
EDUCATION, TRAINING AND ABUSE
Together with the Cape Rottweiler Club, we continue to impact on dog training in the various areas.
We have witnessed an increase in the number of dogs being seen with visible dog fighting scars
and injuries.
With training and education, we firmly believe that the owners of these animals will realize the
cruelty attached to these practices. We remain passionate in our attempts to eliminate abuse and
cruelty to those who do not have a voice.
We can only lessen the amount of abuse cases and discourage dog fighting, through education
and dog training programmes. The PDSA will continue in our quest to create awareness amongst
the poorer communities, especially for this reason.
All domestic animals, especially dogs, are born with an inbred sense of self preservation. PDSA
continues to support the drive in sterilization campaigns taking place nationally. PDSA’s primary
focus is the health and well being of all animals. Through sterilization, the following factors are
reduced substantially: abuse of animals, unwanted litters, stray animals and a host of other
problems that attach itself to unwanted animals.
PDSA’s school educational programme is, therefore, geared towards learners from Grade 1 to
Grade 4 – concentrating and emphasizing on the importance of knowledge, health and wellbeing
of animals.
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Useful information from the Chief’s desk!!!
Point Checklist on the
Donations Exempt from Tax
Don’t just donate – ask yourself what to donate and who to
donate to – this could reduce your liability by at least R60 000!
In the past, donations were used to write-off tax. This was not
acceptable to the Receiver, so new tax deductible donation laws
were crafted to limit this practice.
Here is a Quick checklist of the donations from which you are exempt from tax:
• Deathbed donations, that is donation mortis causa (donations made in contemplation of
death). This tax exemption is for the donation only and has a related provision for estate
duties that will tax this donation.
• Donations where the passing of a benefit is suspended until the death of the donor.
• Donations cancelled within six months of the date of effect.
• Donations by or to charitable, educational or religious institutions or an institution for the
advancement of science or art, provided that you obtain a Section 18A tax certificate for
tax deductible donations
• Voluntary awards related to services which are remunerated, which would be taxable in
the hands of the donee
(taken from Practical Tax Loose Leaf Service Book)
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PEOPLE’S DISPENSARY FOR SICK ANIMALS
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OUR STAFF FEATURE FOR 2011
The story of ENOS MAFOKATE
Enos joined the PDSA Soweto Hospital, in 2000, in the horse unit,
becoming the horse unit manager.
The PDSA has and continues to benefit greatly from his experience
and input in caring for the horses within the community. Enos’s
expertise in treating these cart horses has allowed the owners to
continue working and earning a much needed income. Enos and
3 other farriers have concentrated on improving the art of correct
harnessing and shoeing of horses. Many of these animals suffer greatly due to ill treatment and
incorrect harnessing resulting in painful situations. They have concentrated on areas like Soweto,
Orange Farm and Thembisa where most of these animals are homed.
Enos, treats cart horses, cows, sheep, goats and ensures the well being of all farm animals.
He acts as the middle man, between the owner and the veterinarian. His duty includes the
administration of medication to these animals, given by the vet on the farm. He has also been
instrumental in contacting the authorities, when an animal has to be put down with severe injuries.
This gentleman has accomplished much in his time at the PDSA and continues to be an inspiration
to all of us, his achievements are listed below:
• the first black show jumper in 1975
• 1980 – first representative for Africa in Wembley, United Kingdom – part of the development
team of Olympics
• 1992 – With special permission granted by John Vorster (President of SA), Enos was allowed
to attend the Olympics in Barcelona. As a black man under the apartheid government, he was
not allowed to compete in the Olympics, but he was allowed to be a groom and assistant to the
show jumpers
• All his costs were covered by the SA Olympics
• 2003 – Whilst operating as the Unit Manager for the PDSA, he was granted leave to study
coaching in Natal. Enos was now able and qualified to prepare show jumpers for the Olympics
and other such events
• At this time, Enos received his Olympic certificate through funding from the SA Federation for
Equestrians
• 2004 - Represented South Africa as the Captain of the show jumping team, in Swaziland, to
compete and earn the All Nations Cup
• 2006 – Embarked on a journey to Cape Town to study horse shoeing – succeeded very well
• 2008 – Teacher for organisation – World Horse Welfare. He continued to empower people around
Soweto and Orange Farm by teaching them how to care for their horses, including shoeing and
harnessing
• 2008 – Completed a Small Business Course and continued to train and teach grooming, handling
and putting horses in the horse box – Avis sponsored the grooming lessons
• 2010 - Kentucky, America – Enos acted as assistant to the manager of the SA team of show
jumpers. This trip was sponsored by the Mayor’s office in Gauteng. The Mayor’s office continues
to be very supportive towards Enos’s vision of improving the situation for all animals in the
community.
Enos continues to strive as one of the family of the PDSA and we are extremely proud of his efforts
and success. Well done Enos!..
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CONGRATULATIONS:
Congratulations are extended to Innocent
Dutiro and Talkmore (Sean) on their promotions
from our Gardening and maintenance staff to
Hospital staff in Cape Town.
WE WELCOME NEW STAFF:
Cape Town:
Rochelle Moses
Dr Darren Taylor
We trust you will all be very happy at the PDSA
as we work together as a team to improve the
lives of those who are not able to speak for
themselves.
WISHLIST:
• We are in serious need of new computer
equipment for our administration offices as
well as our hospital in Cape Town.
• We would also welcome a donation of fans
which are required in our theatres during
the summer months.
• Surgical equipment is a serious
requirement at our Cape Town hospital.
GOLF DAY
The PDSA Golf Day
is planned for Friday
9 December 2011 at
Rondebosch Golf Club.
Entry will be R1600.00 per
fourball entry and we tee
off from
11.00 a.m.
Please contact
Melanie Daniels
mdaniels@pdsa.org.za
or Sandy Okkers
sokkers@pdsa.org.za should
you wish to enter a fourball,
sponsor a hole or donate
prizes.
PDSA FAMILY NEWS
PDSA GOLF DAY:
FRIDAY 9 DECEMBER
2011
AT RONDEBOSCH
GOLF CLUB.
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PEOPLE’S DISPENSARY FOR SICK ANIMALS
Please do contact Dr Alan Emerton or
Mr Tony Brown for further information
(021) 638 5134.
FAREWELL:
This year we also bid a fond farewell to Chris
Kleinhans and Mike Ndlovu who both retired
after many years at the PDSA.
AU REVOIR:
We also bid Dr Eva Middleton au revoir. Sincere
thanks are extended to Dr Middleton for her
willingness in assisting PDSA whenever the
need arises. We wish you all the best in your
future endeavours.
GOD BLESS:
We wish to take this opportunity of advising
that one of our family, Monica Ngqamnga went
to be with the Lord on Wednesday, 15th June
2011. It is with much sadness that we bid her
adieu, she was a constant presence at the
PDSA and well loved by all. We will miss her
and we will continue to pray for strength for her
family during this difficult time.
You are cordially invited to
come & play!
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PEOPLE’S DISPENSARY FOR SICK ANIMALS
TREASURER’S REPORT:
With the global economy still under strain and the slow recovery in South Africa, the PDSA is, along
with other welfare organisations, finding itself feeling tremendous financial pressures.
For the first time in more than a decade, the organisation had to issue an instruction to its fund
managers to sell off R1m of shares, to ensure that it could meet its daily running costs.
While the stock markets have been fairly resilient, interest rates have declined and this has
resulted in lower investment income from the money market.
The Organisation has ended the year with an operating loss of R2,55 m compared to a loss
of R2,25m in 2010. Since 2009 the organisation has had losses amounting to R8,02m, had the
organisation not realised an extra R1m on sale of its investments, the organisation would have had
a loss of R3.55m for the year.
Income for the year has increased by 10,20% to R12,31m while operating expenses have
increased by 10.7% to R14,9m.Staff costs continues to be the greatest portion of overall costs, but
without dedicated staff the organisation would not be able to provide the service that it currently
provides.
The PDSA is now benefiting from the tight budgeting controls and investment policies it
installed during the good years and this will allow it to continue to provide the excellent treatment,
to the pets of the less fortunate for at least, the foreseeable future.
The PDSA continues to grow as an organisation and this is because it is providing first class
treatment by caring professionals and is also administered by exceptional staff.
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INCOME:
Total Income: (Excluding bequests)
2010: R11 169 576
2011: R12 308 175
Trust
Income:
2010: 25%
2011: 16%
Public
Donations:
2010: 27%
2011: 35%
Other:
2010: 6%
2011: 6%
Profit on
Realisation of
Investments:
2010: 38%
2011: 37%
Fund raising:
2010: 4%
2011: 6%
EXPENSE:
Total Expenses: (Including Capital Expenditure)
2010: R13 707 244
2011: R15 254 670
Capital Expenses:
2010: 2%
2011: 2%
Services to Animals:
2010: 86%
2011 86%
Administration
Expenses:
2010: 12%
2011: 12%
THE PAPER USED IN THE PRODUCTION OF THIS REPORT WAS DONATED BY ANTALIS
PEOPLE'S DISPENSARY PEOPLE’S FOR SICK DISPENSARY ANIMALS FOR SICK ANIMALS
INCOME STATEMENT
for the year ended 31 March 2011
PEOPLE’S DISPENSARY FOR SICK ANIMALS
Operating income 12 079 649
Collections direct from the public 4 283 868
Net income from fund raising 791 703
Insurance claim 65 105
Membership fees 3 170
Municipal grants 145 000
Investment income 4 613 574
Profit on realisation of assets -
Rental income 264 891
Trust income 1 912 338
Other income
INCOME STATEMENT FOR THE YEAR ENDED 31 MARCH 2011
Admin / management fees received 228 526
Total income 12 308 175
Expenditure 14 853 239
(Deficit)/Surplus (2 545 064)
Bequest income 2 439 678
Net (loss)/profit PEOPLE'S DISPENSARY (105 FOR 386) SICK ANIMALS
Transfer to non-distributable reserve
BALANCE SHEET
(105 386)
for the year ended 31 March 2011
Assets
BALANCE SHEET FOR THE YEAR ENDED 31 MARCH 2011
Non-current assets 44 615 611
Property, plant and equipment 6 922 379
Investments 37 693 232
Mortgage participation -
Current assets 1 325 010
Trade and other receivables 131 610
Cash and cash equivalents 1 193 400
Total assets 45 940 621
Equity and liabilities
Capital and reserves 45 384 824
General & fixed property reserve 35 859 649
Provision for establishing of new clinics
Page 5
Hospital development fund - equipment
4 000 000
1 006 220
Equipment replacement 2 000 000
Vehicle replacement 2 500 000
Outeniqua Pets Crematorium (Pty) Ltd 18 955
Current liabilities
Trade and other payables 555 797
Total equity and liabilities 45 940 621
THE PRINTING OF THIS REPORT WAS DONATED BY FORMESET PRINTERS
10 975 176
2 908 822
481 344
12 004
5 400
130 000
4 276 097
93 000
256 571
2 811 938
194 400
11 169 576
13 418 353
(2 248 777)
2 476 196
227 419
(227 419)
45 964 993
6 922 378
38 991 615
51 000
310 878
253 022
57 856
46 275 871
45 891 641
36 366 466
4 000 000
1 006 220
2 000 000
2 500 000
18 955
384 230
46 275 871
15

PEOPLE’S DISPENSARY FOR SICK ANIMALS
WHERE TO FIND US
CAPE TOWN
Hospital and Head Office
Tarentaal Road
Bridgetown
Postal Address
P O Box 405
GATESVILLE 7766
Phone: (021) 638 5134/5
Fax: (021) 638 4096
pdsacape@pdsa.org.za
ATHLONE CLINIC,
Aden Road, Athlone. Phone:
021 6967268
MITCHELL’S PLAIN:
Bamboo Street,
Lentegeur
Mitchell’s Plain
Phone: 021 371 2440
Mobile Clinics
Atlantis
Belhar - Ext 13
Bonteheuwel
Eastridge
Fisantekraal
Kensington
Kuilsriver
Mamre
Manenberg
Rocklands
Tafelsig
The Hague - Delft
Voorbrug- Delft
Westridge
Woodstock
SOWETO
Hospital
Nancefield Road
Mofolo South, Soweto
Postal Address
P O Box 29003
MELVILLE 2109
Phone: 079 022 5837*
marilyne@netactive.co.za
Administration office
39 Twickenham Avenue
AUCKLAND PARK 2092
PIMVILLE CLINIC,
Stand 5886, Zone 5,
Pimville. Phone: 011 933
2608
Mobile Clinics
Bosmont
Eldorado Park
Eldorado Park Ext 4
Ennerdale
Jan Hofmeyer
Lenasia Squatter Ext 9
Lenasia South Ext 4
Lindhaven
Orange Farm
Protea Glen
Pimville
Riverlea
Zakaria Park
Zoe Jacobs 2009
GEORGE
Hospital & Administration
Pienaar Street
Conville, George
Postal Address
P O Box 9665
GEORGE 6530
Phone: (044) 875 8300
Fax: (044) 875 8686
pdsagrj@mweb.co.za
Mobile Clinics
Andersonville
Asla Park
Albertinia
Ballotsview
Bergplaas
Beervlei
Brandwacht
Colinshoek
Europe
Farleigh
Friemersheim
Great Brak River
Gourtizmond
Harmony Park
Hoekwil
Hornlee
JCC Camp Clinic
Karatara
Kleinkrans
Kwanongaba
Langeni
Little Brak River
Mossel Bay Extension 8
Mossel Bay Extension 6
Mossel Bay Extension 13
Parkdene
Protea Park
Rheenendal
Rosemore
Sedgefield
Thembalethu
Urbansville
Wilderness
Wilderness Heights
SALLY SWART GRAPHIC DESIGN 021 7977166
275x210mm-Ex-Spot Ad-PRESS.indd 1 11/16/09 11:15:16 A

PEOPLE’S DISPENSARY FOR SICK ANIMALS (SA)
BETTERING THE LIVES THAT BRIGHTEN OURS
To most people, animals are more than just pets.
They are companions, best friends and part of the
family. At the PDSA(SA) we offer quality welfare
veterinary service to less fortunate communities.
Annually, we treat approximately 230 000 animals.
Please send your donation to:
PDSA(SA)
P O BOX 405
GATESVILLE 7766
Phone (021) 6385134/5
Visit our website: www.pdsa.org.za