final report from HLC - Glendale Community College

such as English making significant progress in systematically engaging faculty in course level assessment efforts on a regular basisby bringing faculty together once each semester. This does not seem to be a consistent practice across all departments.Departmental Assessment Coordinators provide support to discipline faculties and provide support and professional developmentto residential, adjunct and dual enrollment faculty in implementing course level student outcome assessments. While not alldepartments participate fully or at high levels, there are some that are making great progress in areas such as the English andCommunications departments that have established ongoing professional faculty support through regular department assessmentmeeting days and discuss tools, student outcomes and strive to standardize their assessment efforts.Program level assessment is conducted annually for occupational programs and outcomes for many of these programs are measuredby national or state exams required for licensure and/or certification and it is available on the college’s website. In occupationalareas that do not have licensure examinations, a variety of alternative assessments are used such as capstone courses and portfoliosto document that students are mastering necessary skills to be successful in their future professional endeavors.Comprehensive institutional professional development support is provided. New faculty members complete an Overview of theCommunity Colleges course in the community college within two years of hire at GCC. Additional support is offered to facultythrough college and district teaching and learning professional development workshops and seminars.Strong articulation agreements with four year Arizona institutions benefit a substantial number of GCC students and have highretention and student completion rates. Numerous learning resources are available at both the Main and North campuses such asfree tutoring and supplemental instruction provided in a variety of modes is available to students in a variety of disciplines includingpeer and faculty tutoring. Disability services and resources are also avaiable.Study “Sticky” spaces are available throughout both the Main and North campuses to attract and retain students on campus. GCC’sLibrary provides a beautiful space and numerous services at both campuses that affirm the Library faculty and staff’s commitmentto scholarship and college success.2. Evidence that one or more specified Core Components need organizational attentionThe following issues deal with Core Component 3A.General Education assessment needs to have a broader representation of the entire student population. General Education,program and course level assessment information needs to go beyond regular distribution and faculty conversations to utilizationof the knowledge gained to be incorporated in curriculum revisions to “close the loop”.Assessment of student services, co-curricular areas and other non-instructional areas are in early stages of development and havenot progressed evenly or in a systematic fashion across the institution.14 Final Report: Assurance Section