Job Description Bowel Cancer UK Database Officer About Bowel ...

Job DescriptionBowel Cancer UK Database OfficerAbout Bowel Cancer UKBowel Cancer UK (BCUK) is a leading UK bowel cancer charity with around 25 fulland part time staff nationwide and a turnover currently around £1.5 million. Ourmission is to save lives by raising awareness of bowel cancer, campaigning for besttreatment and care and providing practical support and advice.Main ResponsibilitiesDatabase managementTo work with the fundraising and finance teams to ensure that the database isconfigured appropriately to meet the needs of the charityWith fundraising ensure all coding is up to date and accurate and carry outregular data cleansing, de-duping of records etc.Ensure all records are accurate and up to date in terms of the information heldand regularly reviewedCarry out maintenance of RE, including running backupsEnsure compliance with the Data Protection ActStaff training and adviceAdvise and train users on how reporting functions can help their work, andfoster a wider and more effective use of the reporting capabilities of REAssist staff in producing mail-mergesTrain staff on raisers edge and audit check their RE data entry for levels ofaccuracyReportingReporting – assess reporting needs for users and set up standard reports andqueries for users to meet their needs.Set up and run data segmentation for mailings (donor acknowledgements,invitations to events, In-house mailings, e-newsletter, perspectives & eventsmail outs)Liaison with suppliersLiaise with external suppliers of data such as Justgiving and Rapidata andensure all data is prepared and imported accurately and to agreed timescalesLiaise with Blackbaud or the RE forum to resolve any problems and issuesDeal with all invalid/returned donations from the bank/CAFFinancial reconciliation and Gift AidProduce weekly, monthly and annual reporting as defined by the Director ofFinance & Resources

Reconcile income in Raisers Edge to the bank statements on a weekly andmonthly basis, and provide reports to the Director of Finance and Resourceson a weekly, monthly and annual basisEnsure all records are updated with the relevant gift aid information and thatthis is kept up to date and accurateClaim gift aid on a monthly basisFundraising / donor careTake enquiries from supporters and potential donors (via admin emailaccount) and ensure these are dealt with correctly.Process letters of acknowledgement and thank donations under agreedamounts to supporters in agreed formats and to agreed timescalesUpdating the databaseEnter all donations and income onto the database daily and ensure all giftdata is up to date and accurate to ensure a high level of good quality donorcareAdd new records to the database, from a range of sources including thecharity's website, Justgiving, email enquiries etc.Person SpecificationEssential criteriaAt least 3 years of experience of Raisers Edge to at least an intermediatelevelExperience of setting up and running complex queries and reports and ofimporting dataStrong IT skills, including Microsoft Word and Excel and the interfacesbetween Raisers Edge and Microsoft Office products.Personal attributes and skillsExcellent written and verbal communication skills with an ability to buildrelationships with colleagues and external suppliersAbility to present complex data and information to a range of users ininformative and easily understood waysAbility to reconcile financial reports to banking recordsAbility to work independently with minimal supervision and to stay calm underpressureAn understanding of good customer service and the importance of supporterengagement and retentionAbility to handle supporter’s information and details in a sensitive andconfidential mannerTo apply, please send your CV and a brief covering letter showing how you matchthe Person Specification to mark.cornish@bowelcanceruk.org.uk. Closing date isWednesday 10 th April 2012. Interviews will be held on 19/20 th April.