PHARMACY ASSISTANT (Level 2) - UFS Pharmacies

PHARMACY ASSISTANT (Level 2)We currently have a temporary part-time maternity leave position available for anexperienced Pharmacy Assistant to join the team at our Melton Central Pharmacy.UFS Dispensaries is a not-for-profit community managed healthcare organisation dedicatedto providing high quality, affordable and accessible pharmacy, medical and relatedhealthcare services to our 90,000 members. These services are complemented by our rangeof diverse professional healthcare practitioners.As a mutual organisation, UFS is a public company, limited by guarantee and is governed byan elected Board of Directors.UFS operates 15 retail pharmacies in Ballarat and the Western Region including Tarneit,Melton, Bacchus Marsh, Beaufort and Ballan. UFS is known as an employer of choice andoffers excellent working conditions, career and development opportunities for staff.This is an exciting opportunity to excel in community pharmacy working within a verysupportive and progressive organisation, committed to providing quality health care.Key qualifications & competencies required:We are looking for experienced pharmacy staff, preferred not essential. Applicants withdispensing experience, or the willingness to undertake, would be an advantage.Successful applicants will be highly motivated individuals who can demonstrate the ability towork as part of a professional team. Applicants must also demonstrate flexibility, initiativeand enthusiasm and have a passion for delivering excellent customer service.Rostered hours:Monday 9.00am to 6.00pmTuesday 9.00am to 5.30pmFriday 9.00am to 6.00pmAlternating Saturday 9.00am to 2.00pmFor further information contact Tania Lund on 03 5327 7771See www.ufsrecruitment.com.auCLOSING DATE: Friday 14 th June 2013

• Receive stock.• Store stock.• Complete stock take.• Pricing stock.7. Maintain safety and security of the pharmacy:• Comply with procedures to meet occupational health and safety requirements.• Apply pharmacy security procedures.• Report potential breaches of the above to pharmacy management team.• Provide basic first aid.8. Provide general pharmacy services and products to customers:• Acknowledge and greet customer.• Establish customer requirements.• Meet customer requirements.• Accept and deal with/refer complaints.• Provide non-therapeutic advice on general products and services.• Demonstrate the use of general pharmacy products and/or services to customers.9. Provide specialist services and products to customer:• Assess customer needs• Provide non-therapeutic information and advice on a range of specialist productsand services• Demonstrate the use of specialist products and/or services to customer• Follow-up orders/enquiries for specialist products or services with supplier• Resolve customer complaints.10. Product knowledge in the following categories:AnalgesicsFamily PlanningHome Health CareBaby/Infant CareMen’s toiletries and Grooming AidsCosmeticsSkin Care (including Deodorants, Soap and Bath)Cough and ColdOral HygieneEar CarePhotographicsEye CareSports MedicineFeminine HygieneStomach and LaxativeSun Care and Sunglasses Foot Care and FootwearFragrancesVeterinary and Pet CareGeneral MedicinesVitamins and Minerals (including Nutrition and Diet)Hair Care and Accessories Wound Care11. Training:• Maintain up-to-date product knowledge.• Attend training schools and after hours product training program.12. Advanced product knowledge in 4 of the following 10 categories: