Setting Quality Standards

Authors
Sebastian Adam
Fraunhofer IESE
Fraunhofer-Platz 1 · 67663 Kaiserslautern · Germany
Sebastian.Adam@iese.fraunhofer.de
Sebastian Adam works as a researcher for requirements engineering at the Fraunhofer
Institute Experimental Software Engineering (IESE) in Kaiserslautern Germany. His work
areas include the transfer of requirements engineering knowledge in especially small and
medium-sized enterprises. He received his Master of Science in Computer Science from the
University of Kaiserslautern, Germany.
Lilith Al-Jadiri
T-Systems GEI GmbH
Dachauer Straße 651 · 80995 München · Germany
Lilith.Al-Jadiri@t-systems.com
Lilith Al-Jadiri is currently a project and offshore manager for the T-Systems Test Factory.
He is deeply engaged with model-based testing and innovative offshore models. Lilith is a
certified ISTQB tester and test manager. Recently published papers: “Enabling Offshore
Software Testing: A Case Study” which was published in the conference proceedings
“Software Engineering and Application”, SEA 2007, Cambridge, MA, USA.
Karl-Heinz Augenstein
KUGLER MAAG CIE GmbH
Leibnizstraße 11 · 70806 Kornwestheim · Germany
Karl-Heinz.Augenstein@kuglermaag.com
Dr. Karl-Heinz Augenstein joined KUGLER MAAG CIE in September 2006. His main tasks
are organizational development, managing improvement projects, and Portfolio Management.
Before joining KUGLER MAAG CIE he worked with HarmanBecker Automotive
Systems for 4 years where he held the position of Vice President Quality, responsible for
the integration of the Business and Quality Management Systems across the various locations,
as well as implementing CMMI and SPICE conforming development processes.
Before joining HarmanBecker, Dr. Augenstein worked with Alcatel, where he held
various positions in the headquarter, in the Telecommunications Group as well as in the
Defense Group. He was also member of the board of the QUEST Forum, defining TL9000.
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Ramesh Babu Shanmugam
Authors
Siemens Information System Ltd · Specialized Testing Services
No. 84, Keonics Electrinics City, Hosur Road · Bangalore 560100 · India
Ramesh.Shanmugam@siemens.com
Ramesh Babu Shanmugam has around 6 years of experience in the design, development
and testing of projects in the Finance, Network, Power Transmission Distribution and
Energy Automation and Medical domains. He is currently working as a test consultant
with Siemens Information Systems Limited, Bangalore, India. Ramesh Babu Shanmugam
is Master of Computer Applications graduate from the University of Madras.
Robert Baggen
TÜV Informationstechnik GmbH · Projekt- und Qualitätsmanagement
Langemarckstraße 20 · 45141 Essen · Germany
r.baggen@tuvit.de
Robert Baggen joined TÜViT in 1999. Since then he has conducted some 20 quality testing
and certification projects for German companies from Telecommunication, Software
Development, Banking, Assurance and the Public Sector. Based on an education as work
and organisational psychologist, Robert is experienced in software quality management,
usability testing and in IT service management.
Petra Barzin
Secorvo Security Consulting GmbH
Ettlinger Strasse 12-14 · 76137 Karlsruhe · Germany
petra.barzin@secorvo.de
Petra Barzin, Diplom-Informatikerin (computer scientist) received her Diploma in computer
science from the Fachhochschule Darmstadt in 1995. From 1995 until 1999 she was
working at GMD (aka FhG) in the research area of Security and Smartcard Technologies.
In 1999 she changed to a leading German vendor for Public Key Infrastructures (PKI)
solutions where she was the head of the security consulting team for four years. Afterwards
she switched into product management and was responsible for the development of
some selected security products. Since October 2004 she has been working as a security
consultant at Secorvo Security Consulting GmbH.
Graham Bath
T-Systems GEI GmbH
Dachauer Straße 651 · 80995 München · Germany
Graham.Bath@t-systems.com
Graham’s experience in testing spans over 25 years and has covered a wide range of
domains and technologies. As a test manager, he has been responsible for the testing of
mission-critical systems in spaceflight, telecommunications and police incident-control.
Graham has designed tests to the highest level of rigor within real-time aerospace systems
such as the Tornado and Eurofighter military aircraft. As a principal consultant for the T-
Systems Test Factory he has mastered the Quality Improvement Programs of several major
German companies, primarily in the financial and government sectors. In his current position,
Graham is responsible for the training programme and for introducing innovative
testing solutions to his company’s large staff of testing professionals. Graham is a member

Authors
of the authoring team for the new ISTQB Advanced Level Certified Tester and is a longstanding
member of the German Testing Board, where he chairs the Advanced Level and
Expert Level Working Parties.
Together with Judy McKay, Graham has co-authored the recently published book
“The Software Test Engineer’s Handbook”, which is a study guide for the ISTQB Test
Analyst and Technical Test Analyst Advanced Level certificates.
Medikonda Ben Swarup
Dept. of Computer Science & Systems Engineering · A. U. College of Engineering
Visakhapatnam- 530 003 · Andhra Pradesh · India
bforben@gmail.com
Medikonda Ben Swarup obtained his Bachelors degree in Electronics and Communication
Engineering from Regional Engineering College, Kakaitya University, Warangal, India in
1988 and his Masters degree in Computer Science from the University of Hyderabad,
India, in 1991. He is presently pursuing the doctoral degree in Computer Science from
Andhra University College of Engineering, Visakhapatnam, India.
Volker Bergmann
Volker Bergmann IT Consulting
Hauptstraße 18 · 82008 Unterhaching · Germany
info@bergmann-it.de
Volker Bergmann is an IT consultant for Java Enterprise Systems.
His focus is the design, analysis and optimization of Java Enterprise Applications with
particular design and performance requirements. He promoted major projects (Deutsche
Telekom, Postbank, Interhyp, Payback, O2, Deutsche Bahn) and now utilizes his expertise
in software design and architecture for the development of methods and tools for the
improvement of software quality and performance. Currently his major work is databene
benerator, an open source tool for the generation of load test data.
Frank Blucha
MB-technology GmbH
Kolumbusstraße 19+21 · 71063 Sindelfingen · Germany
Frank.Blucha@mbtech-group.com
Frank Blucha studied electrical engineering at the universities of Bochum and Stuttgart. He
was project manager in national and multi-national projects and worked in several
domains such as telecommunications, defense, transportation, and automotive. Since the
end of 1993 he has been focusing on process improvement especially in project management
and requirements engineering. He is an SEI authorized SCAMPI Lead Appraiser and
CMMI Instructor. Since 2005 he has been the department head and Principal Consultant
at MB-technology GmbH.
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Mark van den Brand
Authors
Laboratory for Quality Software (LaQuSo) · Eindhoven University of Technology
P.O. Box 513 · 5600 MB Eindhoven · The Netherlands
m.g.j.v.d.brand@tue.nl
Prof. Dr. Mark van den Brand is a full professor of Software Engineering and Technology
at the Eindhoven University of Technology (TU/e) in the Department of Mathematics and
Computer Science. Furthermore he is the scientific director of the research laboratory
LaQuSo. His current research activities are on generic language technology, model-driven
engineering and reverse engineering. Most of his publications are on generic language
technology and applications in the field of reverse engineering. Mark van den Brand is a
guest editor of a special issue ‘Experimental Software and Toolkits (EST)’ of the journal
Science of Computer Programming.
Daniel Cabrero
Spanish Ministry of Internal Affairs
Spain
dani_mas_d@yahoo.fr
Daniel Cabrero is a technology board advisor (Chief of Unit) at the Traffic Division (Spanish
Ministry of Internal Affairs). He is responsible of the quality assurance of all the applications
developed at the company. Graduated as a computer engineer in 2000 from the
Autónoma University of Madrid, he currently carries out his doctoral research on valuebased
software engineering, more specifically on the appliance of the value-based approach
to software design.
George Din
Fraunhofer FOKUS
Kaiserin-Augusta-Allee 31 · 10589 Berlin · Germany
george.din@fokus.fraunhofer.de
George Din studied Computer Science at the "Politechnica" University of Bucharest and
graduated in 2001. Between 1999 and 2001, he was Socrates granted student at the Computer
Science Department of Freie Universität Berlin. Since 2001, he has been working as
a researcher at Fraunhofer Institute FOKUS where he has been actively involved in R&D
projects on testing, being responsible for developing test concepts, designing and implementing
test systems as well as executing tests with the main focus on TTCN-3 technology.
Between 2003 and 2006 he collaborated with Testing Technologies (spin-off company of
Fraunhofer FOKUS) where he contributed to the development of TTworkbench tool for
TTCN-3. He also led the team which developed the distributed execution environment for
TTCN-3. He wrote research papers on various aspects of testing telecommunication systems
and of developing test systems. He contributed to books and journals often speaks at
TTCN-3 User Conferences and TestCom.
His technical and research work covers TTCN-3 based testing methods and tools,
performance testing and distributed systems. Current research interests are distributed
execution of TTCN-3 tests and performance evaluation of next generation networks with
special focus on IMS.

Authors
Frank Dordowsky
ESG Elektroniksystem- und -Logistik GmbH
Livry-Gargan-Straße 6 · 82256 Fürstenfeldbruck · Germany
Frank.Dordowsky@esg.de
Frank Dordowsky is an avionics systems and software engineer at Elektroniksystem- und
Logistik-GmbH (ESG). His main responsibilities are the definition and the improvement
of system and software development processes and methods. He currently works for Eurocopter
Germany on the implementation of a variant management concept for the NH90
helicopter series. Frank has more than 20 years of experience in systems and software
development for various domains including industry, transport, public sector and aerospace.
He has been working as software and systems engineer on several large avionics
projects including Eurofighter, TIGER, and NH90. Frank has a diploma degree in Mathematics
from Hamburg University.
Joerg Dörr
Fraunhofer IESE
Fraunhofer-Platz 1 · 67663 Kaiserslautern · Germany
Joerg.Doerr@iese.fraunhofer.de
Jörg Dörr is head of the Requirements and Usability Engineering department at the Fraunhofer
Institute Experimental Software Engineering (IESE) in Kaiserslautern, Germany. His
work areas include requirements engineering, with a focus on non-functional requirements.
He received his master of science in Computer Science from the University of Kaiserslautern,
Germany. He is a member of the German computer science society and of the
steering committee in the special interest group "Requirements Engineering".
Reiner R. Dumke
Institute of Distributed Systems · University of Magdeburg
P. O. Box 4120 · 39106 Magdeburg · Germany
dumke@ivs.cs.uni-magdeburg.de
Dr. Reiner R. Dumke currently works at the University of Magdeburg, Germany, as a professor
with software engineering as research field. He is one of the founders of the Software
Measurement Laboratory (SML@b) of the Computer Science Department of the University
of Magdeburg and co-editor of the Metrics News Journal. He is the leader of the
German Interest Group on software metrics and he works as a member of the COSMIC,
DASMA, MAIN, IEEE and ACM communities. He is the author and editor of more than
30 books on programming techniques, software metrics, metrics tools, software engineering
foundations, component-based software development and Web engineering.
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Gregor Engels
Authors
sd&m AG, software design & management
Berliner Straße 76 · 63065 Offenbach · Germany
Department of Computer Science, Software Quality Lab · University of Paderborn
Warburger Straße 100 · 33098 Paderborn · Germany
engels@upb.de
Gregor Engels has held the chair for information systems at the University of Paderborn
(Germany) since 1997. He heads the s-lab (Software Quality Lab), a public-private-partnership
institute with 8 industrial partners at the University of Paderborn.
Since 2005, he has been the scientific director of the research department of sd&m
AG, Munich (Germany), a software and system house with 1,600 employed software engineers.
His interests are object-oriented modelling techniques, software architectures, quality
assurance techniques, as well as technology transfer approaches bridging the gap
between conceptual scientific results and industrial requirements. He has published more
than 150 scientific articles.
Ayaz Farooq
Institute of Distributed Systems · University of Magdeburg
P. O. Box 4120 · 39106 Magdeburg · Germany
farooq@ivs.cs.uni-magdeburg.de
Ayaz Farooq is a PhD candidate and received a degree in Computer Science in 2005 from
the University of Magdeburg, Germany. Since then he has been working at the Software
Engineering Group of the University of Magdeburg. His research interests include test
process evaluation and improvement, software measurement and software quality management.
He has participated in several international conferences on software process,
software testing, and software measurement.
Stephan Frohnhoff
sd&m AG, software design & management
Berliner Straße 76 · 63065 Offenbach · Germany
Stephan.Frohnhoff@sdm.de
Stephan Frohnhoff has been a member of the Management Executive Committee at sd&m
AG since 2002 and responsible for large custom software development projects in various
sectors. sd&m is a software and consulting house with 1,700 employed software engineers.
He studied physics at the University of Cologne and RWTH Aachen, economics at the
University of Hagen and worked for one year as a scientific employee at the Research
Center Jülich. In 1994 he joined the sd&m AG, working as a software engineer, project
leader and business unit manager. His interests are project management and especially estimation
methods and he has established the Use Case Points method as part of the quality
gate process at sd&m.

Authors
Félix García
Departamento de Tecnologías y Sistemas de Información (UCLM)
Paseo de la Universidad, 4 · 13071 Ciudad Real · Spain
Felix.garcia@uclm.es
Dr. Félix García is an Associate Professor at the University of Castilla-La Mancha
(UCLM). His research interests include business process management, software processes,
software measurement and agile methods. He holds MSc and PhD degrees of the UCLM
in Computer Science, and is a member of the ALARCOS Research Group of that University,
specialized in information systems, databases and software engineering.
Javier Garzás Parra
Kybele Consulting S.L.
C/ La Oliva 18 3-A. · 28231 Las Rozas – Madrid · Spain
Javier.Garzas@kybeleconsulting.com
Dr. Javier Garzás MsC and PhD in Computer Science at the University of Castilla-La Mancha
(UCLM) and CSQE by ASQ. CEO at Kybele-Consulting and lecturer at Rey Juan Carlos
University. His research interests include the Capability Maturity Model Integration,
object-oriented design, and software process and project management. Solid professional
experience on software factories, software quality, software process improvement, and
testing.
Georg Götz
sepp.med gmbh
Gewerbering 9 · 91341 Röttenbach · Germany
georg.goetz@sepp.med.de
Georg Götz completed his degree in computer science in 2005. Since then he has been
working in the areas of quality assurance and software development at the sepp.med
gmbh. His field of activities there includes working in research and development projects
within the scope of his dissertation. In addition he oversees diploma and master thesis
projects and works as a trainer for Certified Tester courses.
Helmut Götz
Siemens AG · Corporate Technology · CT SE 1
Guenther-Scharowsky-Straße 1 · 91058 Erlangen · Germany
helmut.h.goetz@siemens.com
Helmut Götz is a senior engineer at Siemens Corporate Technology – Department Development
Techniques (CT SE 1) in Erlangen. His main focus is in the area of software testing
for products and systems. Especially model-based testing approaches as well as testing of
product lines are the core knowledge areas he is working in. One major objective in his
work is the integration of either commercial as well as proprietary tools to support the
new testing solutions.
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Baris Güldali
Authors
Department of Computer Science, Software Quality Lab · University of Paderborn
Warburgerstraße 100 · 33098 Paderborn · Germany
bguldali@s-lab.upb.de
Baris Güldali is researcher and doctoral student at Software Quality Lab (s-lab) at University
of Paderborn. His main research field is model-based testing in the domain of business
information systems. He has a B.Sc. degree from the Computer Engineering department at
Middle East Technical University in Ankara and a ‘Diplom-Informatiker’ degree from the
University of Paderborn. He worked as a software developer for the industry and as a
technical assistant at the University of Paderborn. He currently works for s-lab in industrial
projects on test process optimization, test management and test automation.
Hans Hartmann
OBJENTIS Software Integration GmbH
Mariahilfer Straße 3 · 1060 Vienna · Austria
Hans.Hartmann@objentis.com
Hans Hartmann is the test director of OBJENTIS Software Integration GmbH, a company
concentrating on the test consulting and the development of test methodologies. Formerly
he was the chief software architect for Generali, one of the world's leading insurance companies.
Having studied industrial electronics at the TU Vienna, he has 30 years of experience
in system and application computer programming including several patents in the
field of micro-photometry. He is currently lecturing software architecture at the TU Leipzig
and at the TU Vienna. He has worked as a technical trainer all over Europe, the former
Soviet Union, China, Japan and the United States.
Bill Hasling
Siemens Corporate Research
Princeton, New Jersey · USA
bill.hasling@siemens.com
Bill Hasling is a Senior Member of Technical Staff at Siemens Corporate Research in Princeton,
New Jersey. He works in researching and applying leading edge technologies to
projects in a variety of Siemens divisions. He worked on the original category partition
method of testing developed at Siemens Corporate Research. Recently, he has been working
in the area of Use Case based model-based testing.
Klaus-Dieter Hess
Eurocopter Deutschland GmbH · Research & Development
ETZCR – Mission System and Research
81663 Munich · Germany
Klaus-Dieter.Hess@eurocopter.com
Klaus-Dieter Hess is an appointed software configuration manager at Eurocopter Deutschland
GmbH. He is responsible for the definition and improvement of software processes,
methods and tools for avionics software development of the military helicopter program
NH90. Klaus has more than 20 years of experience in software development, field
test, and commissioning in the domains of environmental technology (electrostatic precipitation
plants), production automation (factory control system for plain metal punching

Authors
machines), and finally he was responsible for the software configuration management in
the domains of special equipment manufacturing (SMD placement systems) and aerospace.
Klaus has a diploma degree in high voltage technology from the Technical University
of Munich.
Johannes Huth
SQS Software Quality Systems AG · Business Unit Industry + Engineering
Wendenstraße 21a · 20097 Hamburg · Germany
johannes.huth@sqs.de
Dr.-Ing. Johannes Huth started working at SQS Software Quality Systems AG in October
1999. His main subject is the area of safety management in different industrial branches
like railway industry, avionics industry or medical devices.
Michael Kain
Acando GmbH
Millerntorplatz 1 · 20359 Hamburg · Germany
michael.kain@acando.de
Michael Kain works as a consultant for enterprise application architecture at Acando. He
is a specialist in the development of web applications and test frameworks. He is an author
of various articles on test automation and has published a book on the Selenium Test
Framework.
Raghuram Kolli
Maveric Systems Ltd.
Fifth floor, Fagun Mansion · 74- Ethiraj Salai · Egmore · Chennai – 600105 · India
raghur@maveric-systems.com
Raghuram is currently engaged in the development of Maveric’s proprietary test design
workbench Testac. He has 3 years of experience in software testing. Has written and presented
whitepapers on:
‘Applying Model Testing in UAT context’: Step-In International conference. Bangalore;
‘Model-Based Testing Approach to Manage UAT Challenges effectively’: Conquest
2008, Germany.
His core area of expertise lies in the retail banking domain. He has been involved in
various testing projects that included user acceptance testing of Oracle ERP Solution at
GECIS, Hyderabad; system integration testing of CSIPS – Elixir pension plans at Mastek,
Mumbai; regression testing of CSIPS – Elixir pension plans at Mastek, Mumbai. He also
functioned as the test lead of the offshore team of Maveric engaged in the user acceptance
testing of Flexcube Core Banking Solution for Dubai Islamic Bank, Dubai. He has also
performed the role of a Quality Analyst involved in the review and approval of test design
prepared by the Maveric team engaged in user acceptance testing of the T24 Core Banking
Application at Bank Muscat, Muscat. Has recently been involved with Bank Muscat for
defining the process controls for interfaces.
He is currently part of the functional team involved in the development and implementation
of the new UAT approach in Maveric, aligned with the adopted model-based
testing approach. Raghuram is an MBA Finance Graduate from Sri Sathya Sai Institute of
Higher Learning.
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Elena Korshunova
Authors
Laboratory for Quality Software (LaQuSo) · Eindhoven University of Technology
P.O. Box 513 · 5600 MB Eindhoven · The Netherlands
Elena Korshunova graduated from Bauman Moscow State Technical University in 2001
on a B.Sc. thesis related to the topic of design and development of informational systems
for distant education. After that, she received a grant from DAAD-Siemens CEE Scholarship
Program. It allowed her to continue her studies in Duisburg-Essen University, Germany
(2001 - 2004). She wrote her M.Sc. thesis in the group of Prof. H.U. Hoppe on the
subject of "Metadata Generation and Contextual Retrieval Mechanisms for Educational
Modeling Tools". In 2004, she was invited to participate in a "Software Technology"
post-master program from Stan Ackermans Institute, Eindhoven University of Technology.
After receiving a PDEng degree in 2006, she started to work in Topic Embedded Systems.
She did several projects for Océ, which were related to design and development of
user interfaces for multi-functional printers. Since 2008, she has worked in the company
Docdata Payments in the area of development of online payment solutions.
Andreas Kramp
Acando GmbH
Millerntorplatz 1 · 20359 Hamburg · Germany
andreas.kramp@acando.de
Andreas Kramp is the responsible person at Acando for the subjects test management and
agile methods and development. Before joining Acando he was the head of test and quality
management for various IT projects of a major bank in Germany.
Detlef Kraska
Universitätsklinikum Erlangen
Medizinisches Zentrum für Informations- und Kommunikationstechnik (MIK)
Abteilung Klinische Anwendungen und Kommunikation
Krankenhausstraße 12 · 91054 Erlangen · Germany
Detlef Kraska is Team Leader for Clinical Communication in the MIK, Erlangen University
Hospital.
Michel Löhr
Saxonia Systems AG
Könneritzstrasse 5 · 01067 Dresden · Germany
michael.loehr@saxsys.de
Michel’s knowledge and experience is based on more than thirteen years of IT related
experience in industry, financial, telco, public and semiconductor sectors in the Netherlands,
New Zealand and Germany. He worked for Rational Software (later acquired by
IBM) and gained experience in the complete software lifecycle like requirements, configuration,
and change management, next to processes as RUP and Agile (Scrum). In Germany
he added experience in test management and test automation on the basis of his software
development experience.

Authors
Tomás Martínez-Ruiz
Departamento de Tecnologías y Sistemas de Información (UCLM)
Paseo de la Universidad, 4 · 13071 Ciudad Real · Spain
Tomas.Martinez@uclm.es
Tomás Martínez-Ruiz is a MSc of Computer Science at the University of Castilla-La Mancha
(UCLM). He is a PhD student at the ALARCOS Research Group of that University.
His research interests are software process improvement, software process lines and
aspect-oriented software.
Bernhard Merkle
SICK AG · Research & Development · Software Engineering
Erwin-Sick-Straße 1 · 79183 Waldkirch · Germany
Bernhard.Merkle@sick.de
Bernhard Merkle works as a software architect and engineer in Research & Development
at one of the world’s leading producers of sensors and sensor solutions. He serves as an
internal consultant for the complete software development cycle and is responsible for
methods selection, tool evaluation and introduction. In his previous job, he worked at a
major MDA tool vendor where he accomplished client projects using MDA and modelling
languages and gave trainings on MDA, J2EE, CORBA, Java and C++. He regularly writes
technical articles on those and new technologies in IT journals and also gave sessions at
various conferences (e.g. ACCU, IX and OOP).
Armin Metzger
sepp.med gmbh
Gewerbering 9 · 91341 Röttenbach · Germany
Péter Pálffy
Universitätsklinikum Erlangen
Medizinisches Zentrum für Informations- und Kommunikationstechnik (MIK)
Abteilung Klinische Anwendungen und Kommunikation
Krankenhausstraße 12 · 91054 Erlangen · Germany
peter.palffy@uk-erlangen.de
Dr. Péter Pálffy was born on 16.7.1971 in Etterbeek (Belgium). He studied physics and
informatics with medical information processing at the Friedrich Alexander University in
Erlangen (Germany) from 1990 to 1997. From 1997 to 2002 he implemented the OR system
in the Erlangen University hospital. Since 2003, Dr. Palffy has been the Assistant Head
of Department for Clinical Applications and Communication and Quality Assurance
Mandatory. He earned the doctorate in 2008 with a dissertation on OR systems.
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Marija Petković
Authors
Laboratory for Quality Software (LaQuSo) · Eindhoven University of Technology
P.O. Box 513 · 5600 MB Eindhoven · The Netherlands
Marija Petković received a MSc degree at University of Nis, Serbia in 1996 and a PDEng
degree at University of Twente in Enschede, The Netherlands, in 2001. She worked for
LaQuSo as a leader of the development team of software system supporting verification
and validation of software. In addition, she has supervised TWAIO students doing their
final projects on Reverse Engineering. She also worked as a consultant in projects on software
quality.
Mario Piattini Velthuis
Departamento de Tecnologías y Sistemas de Información (UCLM)
Paseo de la Universidad, 4 · 13071 Ciudad Real · Spain
Mario.Piattini@uclm.es
Dr. Mario Piattini Velthuis has an MSc. and PhD in Computer Science from the Technical
University of Madrid and MsC in Psychology from the UNED, and is a CISA, CISM and
CGEIT by ISACA (Information System Audit and Control Association). CSQE by ASQ.
He is a professor in the Department of Computer Science at the University of Castilla-La
Mancha, in Ciudad Real, Spain. Author of several books and papers on software engineering,
databases and information systems, he leads the ALARCOS research group of the
Department of Information Systems and Technologies at the University of Castilla-La
Mancha. His research interests are: software process improvement, software metrics, software
maintenance and security in information systems.
Stephan Pietsch
Testing Technologies IST GmbH
Michaelkirchstraße 17/18 · 10179 Berlin · Germany
pietsch@testingtech.com
Stephan Pietsch co-founded Testing Technologies in the year 2000, a Berlin-based company
with focus on the development and promotion of TTCN-3 tools and TTCN-3-based
test solutions. Since then he has been heading Testing Technologies as a Chief Technology
Officer.
Mr. Pietsch had worked as a researcher and project leader at Fraunhofer Institute
FOKUS Berlin for more than six years. During this time, he became a senior expert in systematic
testing, in particular in the area of TTCN-3. Stephan Pietsch studied Electrical
Engineering and holds a Master degree in Electrical Engineering from Technical University
Berlin.
Alexander Poth
Software Quality Systems AG
Stollwerckstraße 11 · 51149 Köln · Germany
Alexander.Poth@sqs.de
Alexander Poth studied computer engineering at the Technical University of Berlin and the
Universidad Politecnica of Madrid. Since 2003 he has been working on requirements engineering
methods and concepts. In 2004 he qualified as an iNTACS SPICE assessor, in 2006
as an iSQI Professional for Project Management and in 2007 as an ISTQB Test Manager

Authors
and iREB Professional for Requirements Engineering. Since 2007 he has been working as
a senior consultant for the SQS AG with focus on quality management. Since 2004, he has
been working as a quality management consultant and engineer. Previously he worked as
a software developer from 2000 for a telecommunications OEM and an ERP System
OEM.
Joseph Prabhu Missier
EMC2 Data Storage Systems · Subramanya Arcade
Bannerghatta Road · Bangalore – 560 029 · India
prabhu.missier@technologist.com
Joseph Prabhu Missier is a Principal Software Engineer in EMC2 Data Storage Systems
(India) Pvt. Limited, where he designs and develops data storage solutions. Having been a
part of the Software Industry in India for more than 8 years, he has amassed varied experience
spanning from Software Services and Product development across various domains
such as Avionics, Automotive, Medical and Embedded Systems. He also has an MBA
which helps him understand the business dynamics of software services. A keen observer
of mergers and acquisitions he is passionate about traversing the globe, and relaxes playing
the guitar and driving in and around scenic Bangalore.
Moisés Rodríguez Monje
Kybele Consulting S.L.
C/ La Oliva 18 3-A. · 28231 Las Rozas – Madrid · Spain
moises.rodriguez@kybeleconsulting.com
Moisés Rodríguez is a MSc of Computer Science at the University of Castilla-La Mancha
(UCLM). He works in Kybele Consulting as a technical software consultant and he is specialized
in capability and maturity models of software quality. Author of several papers on
software metrics and software requirements, his research interests are: software process
improvement, software quality, metrics and testing.
Ina Schieferdecker
Technical University of Berlin
Straße des 17. Juni 135 · 10623 Berlin · Germany
ina@cs.tu-berlin.de
Prof. Dr.-Ing. Ina Schieferdecker studied Mathematical Computer Science at Humboldt-
University Berlin and did her PhD in 1994 at Technical University Berlin on performanceextended
specifications and analysis of QoS characteristics. Since 1997, she is heading the
Competence Center for Testing, Interoperability and Performance (TIP) at the Fraunhofer
Institute on Open Communication Systems (FOKUS), Berlin and is now heading the Competence
Center Modelling and Testing for System and Service Solutions (MOTION).
She has been a professor for Engineering and Testing of Telecommunication Systems
at Technical University Berlin since 2003. Since 1994, Prof. Schieferdecker has worked in
the area of design, analysis, testing and evaluation of communication systems using specification-based
techniques like UML (Unified Modelling Language), MSC (Message
Sequence Charts) and TTCN-3 (Testing and Test Control Notation). Prof. Schieferdecker
authored many scientific publications in the area of system development and testing. She is
a co-founder of the Testing Technologies IST GmbH, Berlin and member of the German
Testing Board. In 2004, she received the Alfried Krupp von Bohlen and Halbach Award
for Young Professors.
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Herbert Schippers
Authors
TÜV Informationstechnik GmbH · Projekt- und Qualitätsmanagement
Langemarckstraße 20 · 45141 Essen · Germany
h.schippers@tuvit.de
Herbert Schippers joined TÜV in 1992. Since this time, Herbert conducted quality projects
for a vast number of German software companies from the public sector, telecommunication,
energy supply and car industry. He was the TÜViT lead assessor in the Business
ByDesign project. Herbert graduated in Information Science. He is a certified expert in
ITIL and SPICE methods.
Robert Schlieder
ThyssenKrupp Presta Steering AG
Essanestrasse 10 · 9492 Eschen · Liechtenstein
robert.schlieder@thyssenkrupp.com
Robert Schlieder is the responsible person for process development and knowledge management
within ThyssenKrupp Presta Steering AG, Liechtenstein.
After studying Electrical Engineering at the TU Dresden he became a management
trainee in ThyssenKrupp Automotive AG. In 2004, he became a member of ThyssenKrupp
Presta Steering AG, Liechtenstein.
Robert Schlieder is a competent SPICE assessor and manages the worldwide Process-
Improvement-Program of TK Presta Steering AG with more than 30 projects for the sectors
software, electrics/ electronic, safety, mechatronics, project an quality management.
He supervises a distributed team of process developers und process coaches. The strategic
focus is on the selection of the processes according to the HIS-Scope of Automotive SPICE
as well as on the safety standards IEC 61508/ WD 26262.
Andreas Schmietendorf
Berlin School of Economics · Faculty of Company-Linked Programmes
Neue Bahnhofstraße 11-17 · 10245 Berlin · Germany
schmiete@ivs.cs.unimagdeburg.de
Dr. Andreas Schmietendorf received his PhD degree in computer science from the University
of Magdeburg in 2001. He currently works at the University of Applied Sciences in
Berlin, Germany, as a professor with performance engineering as research field. Furthermore,
he is a consultant for T-Systems International in the area of IT Service Management.
He works as a member for DASMA, the Central Europe Computer Measurement Group
(CECMG) and the German Interest Group on software metrics.
Panchumarthy Seetha Ramaiah
Dept. of Computer Science & Systems Engineering · A. U. College of Engineering
Visakhapatnam- 530 003 · Andhra Pradesh · India
psrama@gmail.com
Dr. Panchumarthy Seetha Ramaiah obtained his PhD in Computer Science from Andhra
University in 1990. He is presently working as a professor of Computer Science in the
department of Computer Science and Systems Engineering, Andhra University College of
Engineering, Visakhapatnam, India. He is the Principal Investigator for several Defense
R&D projects and Department of Science and Technology projects of the Government of

Authors
India in the areas of Embedded Systems and Robotics. He has published six journal
papers, and presented twelve International Conference papers in addition to twenty
papers at National Conferences in India.
Alexander Serebrenik
Laboratory for Quality Software (LaQuSo) · Eindhoven University of Technology
P.O. Box 513 · 5600 MB Eindhoven · The Netherlands
a.serebrenik@tue.nl
Dr. Alexander Serebrenik has obtained his PhD in Computer Science from Katholieke Universiteit
Leuven, Belgium (2003) and his M.Sc. in Computer Science from the Hebrew
University, Jerusalem, Israel.
Dr. Serebrenik has co-authored more than sixty scientific papers. His areas of expertise
include program analysis and transformation, process modeling and verification. Furthermore,
Dr. Serebrenik has been involved in a series of industrial projects pertaining to
software quality assessment.
Hans Günter Siebert
TÜV Informationstechnik GmbH · Projekt- und Qualitätsmanagement
Langemarckstraße 20 · 45141 Essen · Germany
h.siebert@tuvit.de
Hans Günter Siebert joined TÜV in 1981. He started with TÜViT as an experienced software
project leader for CAD software. Later on, Hans Günter conducted a number of
highly visible test projects for an international customer. He is expert in IT governance,
ITIL and information security. Hans Günter holds a diploma in Physics.
Daniel Simon
SQS Software Quality Systems AG
Stollwerckstrasse 11 · 51149 Köln · Germany
daniel.simon@sqs.de
Dr. Daniel Simon has been working with SQS AG for more than 4 years.
He is the head of the Application Intelligence competence center. These services focus
on creating metrics-based transparency on applications. Starting from technical parameters,
he supports controlling activities in IT-projects by integrating different data sources
into one global controlling system.
Frank Simon
SQS Software Quality Systems AG
Stollwerckstrasse 11 · 51149 Köln · Germany
frank.simon@sqs.de
Dr. Frank Simon has been working with SQS AG for more than 8 years.
Starting from technical analyses of large IT-systems, he promotes a very holistic
approach in the context of quality assurance and improvement to ensure project success.
Today, Frank Simon is the head of the group-wide SQS-Research and Innovation unit. In
this context, he works on creating new services and collecting best-practice catalogues.
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Michael Stahl
Authors
Intel Electronics (74) Ltd.
6 Hamarpe St. · Jerusalem 91031 · Israel
michael.stahl@intel.com
Michael Stahl is a software validation architect at Intel.
An 18 years veteran, Michael is working in the Mobile Wireless Group, validating the
software that controls the wireless component of Intel’s Centrino platform.
Before starting his career in SW testing (in 2000), Michael worked at Intel’s manufacturing
facility in Jerusalem, Israel, as a chip-level test engineer.
Michael is a member of the Executive Board of the Israeli Test Certification Board
(ITCB), chairs the Advisory board of this organization, and holds a full Advanced Level
ISTQB Certification.
Bogdan Stanca-Kaposta
Testing Technologies IST GmbH
Michaelkirchstraße 17/18 · 10179 Berlin · Germany
stanca@testingtech.com
Bogdan Stanca-Kaposta joined Testing Technologies in 2004. He is involved in the development
of TTworkbench, a powerful full-featured integrated test development and execution
environment, and of TTmodeler, which integrates the model-based system and test
design and creates a direct, automated connection to TTworkbench.
Previously, Bogdan Stanca-Kaposta worked in the medical visualization domain at the
Zuse Institute Berlin. He studied Computer Science at the Free University Berlin and Physics
at the West University Timisoara.
Diana Vega
Technical University of Berlin
Straße des 17. Juni 135 · 10623 Berlin · Germany
vegadiana@cs.tu-berlin.de
Diana Vega studied Computer Science at the “Politehnica” University of Bucharest Romania.
She graduated in 2004 with a diploma degree (Dipl.-Inform.) developing the graduation
project at Fraunhofer Fokus.
Since January 2005 she has being working as a researcher at Technical University Berlin
doing her research activity in collaboration with MOTION department from Fraunhofer
Fokus Institute supervised by Prof. Dr. Ina Schieferdecker.
The current focus of her research is oriented towards quality assessment in software
engineering and testing (i.e. among quality models, metrics, coverage, formal methods,
etc.). The work done so far in this direction covers approaches to effectiveness assessment
of test specifications written in TTCN-3 language by contributing to the definition of a
quality model for test specifications and test data metrics and variance measurements. Her
technical and academic interests include test methods and techniques used in TTCN-3 test
specifications, Adapter and CoDec implementation, testing tools and technologies such as
TTworkbench platform, TPTP Platform, TTCN-3 EMF-based Metamodel, etc. Further
investigations she did on web services testing, model-based testing and the associated formal
methods applied to this field.

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Hendrik Voigt
Department of Computer Science, Software Quality Lab · University of Paderborn
Warburgerstraße 100 · 33098 Paderborn · Germany
hvoigt@upb.de
Hendrik Voigt studied Business Computing at the University of Paderborn from 1998-
2003. He finished with a Diploma Thesis on model-based analysis of executable business
processes for web services. Since then, he has been working as a researcher at the chair for
Information Systems of Prof. Dr. Gregor Engels. Between 2004 and 2006, he was engaged
in the BMBF-funded IMMOS project (Integrated Method for the Model-based Development
of Automotive Control Units) focusing on requirements engineering aspects. Currently,
he is finishing his PhD thesis on assessing the quality of software models.
Bernhard Wentz
Universitätsklinikum Erlangen
Medizinisches Zentrum für Informations- und Kommunikationstechnik (MIK)
Abteilung Klinische Anwendungen und Kommunikation
Krankenhausstraße 12 · 91054 Erlangen · Germany
Dr. Bernhard Wentz is the Head of Department for Clinical Applications and Communication
of MIK, Erlangen University Hospital.
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