Financial Shared Services Annual Report 2010 - The Department of ...

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ANNUAL REPORT 2010MANAGEMENT STRUCTUREDEIRDRE O’KEEFFEAssistant SecretaryDepartment of Justice and EqualityDublinFINANCIAL SHARED SERVICESKillarney, Co KerryKEN BRUTONDirectorSEAMUS CLIFFORDPrincipal OfficerSENIOR MANAGERSFRANK MAHERAssistant Principal Officer(Payroll & Pension Payments)ELLA O’ CALLAGHANAssistant Principal Officer(Customer Services &Corporate Services )MARTIN SWITZERAssistant Principal Officer(Accounts Payable)SEAMUS LONGAssistant Principal Officer(Information and CommunicationsTechnology)BRENDAN KELLYAssistant Principal Officer(Financial Management &System Support)MATT O’NEIILLAssistant Principal Officer(Payroll System Support &Pensions Administration)10
BUSINESS UNITSANNUAL REPORT 2010CUSTOMER SERVICES AND CORPORATE SERVICESElla O’CallaghanSenior ManagerAndrew Lucey, ManagerCustomer ServicesDes Furlong, ManagerCorporate ServicesThe Customer Services Unit is responsible for monitoring Service LevelAgreements, examining and reporting on performance to client organisations,gathering and presenting management statistics to the Senior ManagementTeam in the FSS and project management and support in respect ofRisk Management and Process Improvement. It also has a Help Desk, whichis responsible for logging and answering all telephone queries in respect ofpayroll, suppliers and travel & subsistence claims.The Corporate Services Unit is responsible for HR issues, staff training,PMDS, business planning, work environment policy, staff communications,accommodation, purchasing for the FSS, health and safety, postal servicesIT SECTIONSeamus LongSenior ManagerDeirdre O’Dowd, ManagerOracle FinancialsDenis O’Brien, ManagerPayrollPaddy Lawlor, ManagerNetworkThe IT Section is responsible for the support and maintenance of the technologythat underlies the main financial systems. This covers the monitoring,patching and upgrading of Oracle Financials, Corepay and Corepensionsoftware and databases together with the operating systems and serverhardware on which they are hosted. It also supports the Local Area Network,desktop PCs, firewall, data communications and other smaller systems.PAYROLL AND PENSIONS PAYMENTS SERVICESFrank MaherSenior ManagerSean O’Connor, ManagerGarda PayDeirdre Kelly, ManagerIPS, DTCS, NMI & NLIJohn Ivory, ManagerJustice & Courts ServicesDenis Crowley, ManagerPRA, DOT & GardaCivilianJerry Sheehan, ManagerGarda PensionsThe Payroll area is subdivided into five different sections each of which ismanaged by a Section Manager.The payroll area deals with the payment of salary, allowances and overtimein respect of An Garda Síochána, Irish Prison Service, Courts Service, Departmentof Justice & Equality, Property Registration Authority, the Departmentof the Taoiseach, the Department of Tourism, Culture & Sport, the NationalMuseum of Ireland and the National Library of Ireland.This area also deals with the payment of superannuation benefits to retiredGardaí and their spouses.11
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Financial Shared Services Annual Report 2010 - The Department of ...

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