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THE VOICE OF THE CHAUFFEURED TRANSPORTATION INDUSTRY WORLDWIDE<br />

The<br />

<strong>LimoScene</strong><br />

NEWS AND VIEWS OF THE NATIONAL LIMOUSINE ASSOCIATION<br />

S AND VIEWS OF THE NATIONAL LIMOUS USIN IN INE AS A SOCIA<br />

New FREE Video<br />

Promotion Tool Now<br />

Available to Operators<br />

Designed Expressly for Customer Attraction,<br />

Film Touts NLA Member Professionalism<br />

By Patricia A. Nelson, NLA Executive Director<br />

A<br />

new video, expressly designed by the <strong>National</strong> <strong>Limousine</strong><br />

<strong>Association</strong> to serve as an online promotion<br />

tool for chauffeured transportation companies, now<br />

is available without charge to NLA operator members<br />

who request it.<br />

The fi lm speaks to prospective customers – both corporate<br />

and retail – and advocates the professional and reliable services<br />

of livery operators affi liated with the NLA. Additionally,<br />

it calls the viewers’ attention to www.NLARide.com, the online<br />

search engine for identifying and booking NLA operator livery<br />

around the world.<br />

The two-and-one-half minute video can be viewed easily<br />

through a link posted on a company’s website. It is recommended<br />

that members display the link along with the NLA logo<br />

and a “Proud to Be a NLA Member” declaration or “Why Our<br />

NLA Membership Works to Our Clients’ Advantage” message.<br />

To request the NLA video and/or the NLA logo in electronic<br />

format, please contact the NLA offi ce at info@limo.org.<br />

1 THE LIMOSCENE<br />

SEPTEMBER / OCTOBER 2 0 0 9<br />

VOLUME 25, NO. 5<br />

2009 NLA PREMIERE SPONSOR<br />

2009 NLA PLATINUM SPONSOR<br />

Operator and<br />

Vendor Candidate<br />

Nominations Sought<br />

for 2010 NLA Board<br />

THE NLA NOMINATING COMMITTEE, co-chaired by industry<br />

veterans Rich Azzolino (Gateway <strong>Limousine</strong>s Worldwide, Burlingame,<br />

Calif.) and Joe Cirruzzo, Sr. (ELS Int’l Network LLC,<br />

Staten Island, N.Y.) is recruiting operator and vendor candidates<br />

for nomination to the 2010 NLA Board of Directors.<br />

Operator Candidate Nominations<br />

Six operator board seats are up for election this year. All<br />

seats are voting positions and have a three-year term of<br />

service – from fi rst quarter 2010 until fi rst quarter 2013.<br />

Specifi cally, the seats are:<br />

• Central Region, U.S.<br />

• Northeast Region, U.S.<br />

• West Region, U.S.<br />

• At Large: All 50 U.S. states<br />

• Canadian: All Canada<br />

• International: All countries except U.S. and Canada<br />

Eligibility criteria and the items required for nomination<br />

submission are listed on the application form posted on<br />

www.limo.org and page 11 of this issue. Completed applications<br />

must be received by the Nominating Committee by<br />

October 12, 2009 to be considered.<br />

Vendor Candidate Nominations<br />

All eligible NLA vendor members, including manufacturers,<br />

coach builders and limousine company suppliers, are invited<br />

to submit their name for nomination to the four open vendor<br />

seats on the 2010 NLA Board of Directors.<br />

The coming year’s vendor directors will be elected to their<br />

positions by the board’s operator members on January 24 in<br />

Las Vegas. Vendor directors, who are non-voting participants<br />

on the NLA board, are chosen each year for a one-year term.<br />

The requirements for nomination for vendor directorship<br />

are: 1) the vendor company has been a NLA member for at<br />

least two years; 2) the vendor member is willing to attend<br />

four in-face board meetings during the year at their own<br />

expense; 3) the vendor member is willing to serve on one or<br />

more working committees during the year; and 4) the vendor<br />

member is able to interact with other vendor members in the<br />

organization.<br />

Applications for nomination may be obtained from the<br />

NLA offi ce. To be considered, submissions are due by December<br />

21.<br />

WWW.LIMO.ORG


THE LIMOSCENE • NEWS & VIEWS OF THE NATIONAL LIMOUSINE ASSOCIATION<br />

www.limo.org<br />

NATIONAL HEADQUARTERS<br />

<strong>National</strong> <strong>Limousine</strong> <strong>Association</strong><br />

49 S. Maple Ave., Marlton, N.J. 08053<br />

Phone: (856) 596-3344 • Fax: (856) 596-2145<br />

EXECUTIVE DIRECTOR<br />

Patricia A. Nelson<br />

Patricia.nelson@limo.org<br />

ASSOCIATION PROGRAMS MANAGER<br />

Darcie-Jo Benard<br />

Darcie.benard@limo.org<br />

MEMBER SERVICES COORDINATOR<br />

Sara Williamson<br />

Sara.williamson@limo.org<br />

BOARD OF DIRECTORS<br />

OFFICERS<br />

PRESIDENT<br />

Ron Sorci (’05-’08) (’08-’11) Southeast Region<br />

Aventura Worldwide Transportation, FLORIDA<br />

FIRST VICE PRESIDENT<br />

Richard Kane (’07-’10) At Large<br />

International <strong>Limousine</strong> Service, WASHINGTON, D.C.<br />

SECOND VICE PRESIDENT<br />

Joe Cirruzzo (’08-’11) Northeast Region<br />

A Elegant Int. Limo., NEW YORK<br />

TREASURER<br />

Bob Beutel (’04-’07) (’07-’10) Central Region<br />

All Star Transportation Inc., MICHIGAN<br />

SECRETARY<br />

Barbara Curtis (’05-’08) (’08-’11) West Region<br />

Two Step <strong>Limousine</strong>, Inc., COLORADO<br />

DIRECTORS<br />

Robert Alexander (’09-’12) Southeast Region<br />

RMA Worldwide Chauffeured Transportation, MARYLAND<br />

Rich Azzolino (’09-’12) West Region<br />

Gateway <strong>Limousine</strong>s Worldwide, CALIFORNIA<br />

Robert Boroday (’09-’12) Southeast Region<br />

Prime Network Ground Transportation, FLORIDA<br />

Dean De Beer (’07-’10) International<br />

Tristar Worldwide Chauffeur Services, ENGLAND<br />

David Eckstein (’09-’12) Northeast Region<br />

Valera Global, NEW YORK<br />

George Jacobs (’09-’12) At Large<br />

Windy City <strong>Limousine</strong>, ILLINOIS<br />

Sue Jarvis (’08-’11) Central Region<br />

Aristocat <strong>Limousine</strong> Service, MICHIGAN<br />

Craig McCutcheon (’03)(’04-’07) (’07-’10) Canada<br />

Rosedale Livery Limited, ONTARIO<br />

Mark Munoz (’08-’11) At Large<br />

BostonCoach, MASSACHUSETTS<br />

Deena Papagni (’07-’10) West Region<br />

A Touch of Class Transportation, CALIFORNIA<br />

Stuart Rothstein (’09-’12) Central Region<br />

Smart Cars Worldwide, ILLINOIS<br />

Dawson Rutter (’07-’10) Northeast Region<br />

Commonwealth Worldwide Chauffeured Transportation,<br />

MASSACHUSETTS<br />

Scott Solombrino (’08-’11) At Large<br />

Dav El Chauffeured Transportation Network, MASSACHUSETTS<br />

VENDOR DIRECTORS<br />

Steve Edelmann<br />

Royale <strong>Limousine</strong> Manufacturers<br />

Ray Gooley<br />

Managing Agency Group<br />

Arthur Messina<br />

Create-A-Card, Inc.<br />

Jeff Nichols<br />

Ford Motor Company <strong>Limousine</strong> & Livery Vehicles<br />

2 THE LIMOSCENE<br />

<strong>Association</strong>’s Mission<br />

Statement Updated by<br />

NLA Board of Directors<br />

At its August 12, 2009 telephonic meeting, the NLA Board of Directors<br />

approved a motion to update the association’s mission statement to refl<br />

ect the organization’s international composition and indicate a very<br />

positive dynamic for the changing chauffeured transportation industry.<br />

The statement now reads as follows:<br />

<strong>National</strong> <strong>Limousine</strong> <strong>Association</strong>:<br />

The Voice of the Chauffeured Transportation<br />

Industry Worldwide<br />

The <strong>National</strong> <strong>Limousine</strong> <strong>Association</strong> exists to<br />

promote and protect the international, national<br />

and regional interests of chauffeured<br />

transportation.<br />

It is dedicated to informing, educating and<br />

professionalizing its members – chauffeured<br />

transportation operators, suppliers, manufacturers,<br />

local/state/regional associations – to ensure the<br />

continued growth, development and<br />

prosperity of their own organizations and the<br />

entire chauffeured transportation industry.<br />

2 3<br />

Mark Your Calendar!<br />

<strong>National</strong> <strong>Limousine</strong> <strong>Association</strong><br />

2009-2010 Special Events and Important Deadlines<br />

7 8 9 10<br />

DATE EVENT LOCATION<br />

October 6 Board of Directors Meeting Uncasville, Conn.<br />

October 7-8 2009 LCT Eastern Conference Uncasville, Conn.<br />

October 12 2010 Board (Operator) Applications Due<br />

November 13 2010 Board (Operator) Ballots to Members Mail<br />

December 21 2010 Board (Operator) Votes from Members Due<br />

December 21 2010 Board (Vendor) Applications Due<br />

December 28 2010 Board (Operator) Election Results Publish<br />

January 24 Board of Directors Meeting Las Vegas<br />

January 24 2010 Offi cer Election Las Vegas<br />

January 24 2010 Vendor Director Election Las Vegas<br />

January 25 NLA <strong>Association</strong> Presidents’ Forum Las Vegas<br />

January 25 2010 NLA Annual Membership Meeting Las Vegas<br />

January 25-27 2010 International LCT Show Las Vegas<br />

11 12 13 14 1<br />

6 17 16 19<br />

WWW.LIMO.ORG


Dear NLA Members,<br />

Among the many benefi ts the <strong>National</strong> <strong>Limousine</strong> <strong>Association</strong><br />

affords its members are the educational programs<br />

presented for operators at the annual LCT Eastern Conference<br />

and the yearly International LCT Show.<br />

If you’re not already aware, you should know that the<br />

NLA Show Committee meets virtually every single week of<br />

the year to plan the curriculums and line up guest speakers<br />

and industry experts for the faculties.<br />

My personal thanks goes to this year’s Show Committee<br />

co-chairs, George Jacobs (Windy City <strong>Limousine</strong>, Franklin<br />

Park, Ill.) and Scott Solombrino (Dav El Chauffeured Transportation<br />

Network, Chelsea, Mass.) and committee members<br />

Dean De Beer (Tristar Worldwide Chauffeur Service,<br />

London, U.K.), Diane Forgy (Overland <strong>Limousine</strong> Service,<br />

Shawnee Mission, Kans.), Jeff Greene (Greene Classic <strong>Limousine</strong>s,<br />

Atlanta, Ga.), Jeff Rose (Attitude New York, New<br />

York, N.Y.) and Rick Szilagyi (New England Livery <strong>Association</strong>)<br />

for working together to plan the upcoming events.<br />

In addition, my very special thanks goes to the person<br />

NLA Supports<br />

U.S. Safety<br />

and Security<br />

Program<br />

“First Observer”<br />

The <strong>National</strong> <strong>Limousine</strong> <strong>Association</strong><br />

is pleased to announce its support<br />

of “First Observer,” the highway<br />

watch program that promotes the<br />

security of the U.S. infrastructure<br />

by training people – most especially<br />

transportation professionals – to<br />

observe, assess and report risks and<br />

security breaches.<br />

<strong>Limousine</strong> owners, operators<br />

and employees are encouraged to<br />

from the<br />

President<br />

THE LIMOSCENE • NEWS & VIEWS OF THE NATIONAL LIMOUSINE ASSOCIATION<br />

become First Observers. Training is<br />

free and is offered online and, in<br />

some areas, in a classroom setting.<br />

“First Observer” is operated by<br />

Team HMS of Alexandria, Va. under<br />

an agreement with the Department<br />

of Homeland Security (DHS).<br />

The program’s mission is to administer<br />

an anti-terrorism and security<br />

awareness program for highway<br />

professionals in support of the Na-<br />

who keeps all of us on target for this effort, NLA association<br />

programs manager Darcie Benard!<br />

The 2009 LCT Eastern Conference, which will be held on<br />

September October 7 and 8 at the Mohegan Sun Resort<br />

& Casino in Connecticut, is sure to provide the best learning<br />

experience in the event’s fi ve year history. So appropriately<br />

themed for this year, East’s “Get Tough!” agenda<br />

offers a knock-out schedule that features seminars galore<br />

and multiple business networking events.<br />

We anticipate one of the top hits of the show will be the<br />

brand-new FREE Affi liate Speed Meet that will be held on<br />

Wednesday October 7. Modeled after the modern speeddating<br />

phenomenon, the Affi liate Speed Meet will be a<br />

quick-fi re introduction between networks who are looking<br />

for affi liate partners and operators who are looking<br />

for referral business.<br />

Operators who participate will have the opportunity to<br />

meet the principals of 20 different networks – all in one<br />

hour’s time. There will be three sessions held so 120 operators<br />

will be able to take part in all. Registration will be<br />

onsite and managed on a fi rst-come, fi rst-served basis – so<br />

be sure to get there early to secure your reservation.<br />

Another must-attend will be the keynote presentation,<br />

set for Thursday October 8, which will be delivered by service<br />

industry veteran Jon Luther, executive chairman of the<br />

board at Dunkin’ Brands. Since joining the company six<br />

years ago, Luther has led the transformation, revitalization<br />

and global expansion of the company’s two iconic brands<br />

– Dunkin’ Donuts and Baskin-Robbins. Proof of his success:<br />

Since 2003, system-wide sales have increased a whopping<br />

66 percent.<br />

I hope to see everyone at Mohegan Sun!<br />

Sincerely,<br />

RON SORCI<br />

tional Preparedness Guidelines. A<br />

key component of the program is<br />

to recruit volunteers from the livery<br />

and other transportation industries<br />

to act as First Observers in<br />

reporting suspicious activities of either<br />

potential criminal or terrorist<br />

nature to authorities.<br />

Since its inception, “First Observer”<br />

has received endorsements<br />

from numerous transportation<br />

stakeholders including, in addition<br />

to the NLA, truck, motorcoach, and<br />

school bus associations, as well as<br />

emergency preparedness organizations.<br />

For more information about the<br />

program and training opportunities,<br />

visit www.FirstObserver.com<br />

or call (888) 217-5902.<br />

THE LIMOSCENE 3


THE LIMOSCENE • NEWS & VIEWS OF THE NATIONAL LIMOUSINE ASSOCIATION<br />

2009 Berkman Fund Donations<br />

Go to Three Charities<br />

AT ITS JULY 8 AND AUGUST 12 MEETINGS the<br />

Board of Directors of the <strong>National</strong> <strong>Limousine</strong><br />

<strong>Association</strong> selected three charities<br />

for 2009 Harold Berkman Memorial Fund<br />

donations.<br />

The charities and donation amounts<br />

are: Air Charity Network (formerly Angel<br />

Flight) - $15,000; Alliance for Lupus<br />

Research - $15,000; and Fisher House -<br />

$10,000.<br />

The Harold Berkman Memorial Fund,<br />

the NLA’s philanthropic arm, has supported<br />

Air Charity Network and the Alliance<br />

for Lupus Research for the last fi ve years.<br />

About Air<br />

Charity<br />

Network<br />

Air Charity<br />

Network (ACN)<br />

provides access<br />

for people in need<br />

seeking free air<br />

transportation to<br />

specialized health<br />

care facilities or<br />

distant destinations<br />

due to family, community<br />

or national<br />

crisis. Every 24<br />

minutes a child or<br />

adult in need is being<br />

fl own through<br />

the volunteer and<br />

donor resources of<br />

this charitable aviation<br />

network. Air<br />

Charity Network is<br />

supported entirely<br />

by the generosity of<br />

the volunteer pilots<br />

who donate the<br />

costs of every fl ight,<br />

tax-deductible<br />

donations from<br />

individuals and<br />

corporations, and<br />

grants from foundations.<br />

For more<br />

information, see<br />

www.aircharitynetwork.org.<br />

4 THE LIMOSCENE<br />

About Alliance for<br />

Lupus Research<br />

The mission of the Alliance<br />

for Lupus Research (ALR) is<br />

to fi nd better treatments and<br />

ultimately prevent and cure<br />

systemic lupus erythematosus<br />

(SLE), or lupus, a debilitating<br />

autoimmune disease. The organization<br />

believes the solution<br />

to lupus is a signifi cant increase<br />

in biomedical research focused<br />

on new treatments, prevention,<br />

and a cure and, therefore,<br />

supports the most promising<br />

research projects from scientists<br />

at the most prestigious universities,<br />

medical schools, and<br />

hospitals throughout the world.<br />

Since its founding, ALR has<br />

given more money to lupus<br />

research than any non-governmental<br />

agency in the world;<br />

to date $55 million has been<br />

committed.<br />

Because ALR’s Board of<br />

Directors pays for all administrative<br />

and fundraising costs,<br />

one hundred percent of all<br />

donations from the public, and<br />

the proceeds of ALR’s grassroots<br />

fundraising program, Walk<br />

with Us to Cure Lupus, go directly<br />

to support research programs.<br />

For more information,<br />

see www.lupusresearch.org.<br />

Harold Berkman<br />

This year’s gift to Fisher House, intended<br />

to recognize the untold sacrifi ces of U.S.<br />

Armed Forces service members and their<br />

families, is a fi rst for the NLA.<br />

Monies for the Berkman charitable<br />

contributions primarily are<br />

raised by the <strong>National</strong> <strong>Limousine</strong><br />

<strong>Association</strong> through its auctions<br />

and raffl e held each year at the<br />

International LCT Show. Private<br />

donations boost the fund’s total.<br />

No NLA membership dues are<br />

given to the Harold Berkman Memorial<br />

Fund.<br />

About Fisher House<br />

The Fisher House program is a private-public<br />

partnership that supports America’s military<br />

in their time of adversity. The program<br />

recognizes the special sacrifi ces of U.S. men<br />

and women in uniform and the hardships<br />

of military service by meeting a humanitarian<br />

need beyond that normally provided by<br />

the Departments of Defense and Veterans<br />

Affairs. Because members of the military<br />

and their families are stationed worldwide<br />

and must often travel great distances for<br />

specialized medical care, Fisher House<br />

Foundation donates “comfort homes,” built<br />

on the grounds of major military and VA<br />

medical centers. These homes enable family<br />

members to be close to a loved one at the<br />

most stressful time, for example, during the<br />

hospitalization for an unexpected illness,<br />

disease, or injury.<br />

There is at least one Fisher House at every<br />

major military medical center to assist<br />

families in need and to ensure that they<br />

are provided with the comforts of home<br />

in a supportive environment. Annually,<br />

the Fisher House program serves about<br />

10,000 families, and has made available<br />

nearly 3 million days of lodging to family<br />

members since the program originated in<br />

1990. By law, there is no charge for any<br />

family to stay at a Fisher House operated<br />

by the Department of Veterans Affairs and<br />

the Fisher House Foundation uses donations<br />

to reimburse the individual Fisher<br />

Houses operated by the Army, Navy, and<br />

Air Force. For more information, see www.<br />

fi sherhouse.org.<br />

About the<br />

Harold<br />

Berkman<br />

Memorial<br />

Fund<br />

In 1996 the <strong>National</strong><br />

<strong>Limousine</strong> <strong>Association</strong><br />

created the “NLA<br />

Charity Fund.” Along<br />

with many others in<br />

the industry, Harold<br />

Berkman, owner of<br />

the California-based<br />

limousine company<br />

Music Express and a<br />

NLA past president<br />

and director, contributed<br />

to the initial<br />

start-up. When Berkman<br />

died in 1997, the<br />

NLA Board of Directors<br />

unanimously<br />

voted to re-name the<br />

fund the “Harold<br />

Berkman Memorial<br />

Fund.” To date,<br />

almost $500,000 has<br />

been donated by the<br />

fund to charities,<br />

including Air Charity<br />

Network, the Alliance<br />

for Lupus Research,<br />

Rebuilding Together<br />

New Orleans, and<br />

now, Fisher House.<br />

WWW.LIMO.ORG


THE LIMOSCENE • NEWS & VIEWS OF THE NATIONAL LIMOUSINE ASSOCIATION<br />

Entries for <strong>Association</strong> Award of Excellence<br />

Welcomed by LCT Magazine<br />

LCT Magazine welcomes entries for the 2010<br />

LCT <strong>Association</strong> Award of Excellence, which will<br />

be presented at the International LCT Show in<br />

Las Vegas on January 26.<br />

The award recognizes a state or regional association<br />

that has demonstrated an outstanding<br />

ability in the management of its organization<br />

and has made signifi cant contributions to the<br />

betterment of the chauffeured transportation<br />

industry.<br />

To qualify for the award, the association<br />

should be established and operating for at least<br />

three years. It should be recognized by the<br />

industry for its unique abilities as a chauffeured<br />

transportation membership organization.<br />

Only associations that have not won the<br />

award within the past three years are eligible.<br />

Nominations will be accepted through October<br />

1, 2009.<br />

See www.lctmag.com for award criteria and<br />

the nomination form (search “<strong>Association</strong> of the<br />

Year) and/or contact LCT editor Martin Romjue<br />

at martin@lctmag.com and (310) 533-2489.<br />

Have You Checked Out<br />

Limo.org Lately?<br />

If not, you’re missing<br />

NEED-TO-KNOW information.<br />

News items on Limo.org are<br />

updated several times each week,<br />

so be sure to visit OFTEN!<br />

THE LIMOSCENE 5


THE LIMOSCENE • NEWS & VIEWS OF THE NATIONAL LIMOUSINE ASSOCIATION<br />

DARCIE BENARD<br />

Social media tools have quickly<br />

emerged as an important way for associations<br />

to communicate with their<br />

members and to enable their members<br />

to interact with each other.<br />

The <strong>National</strong> <strong>Limousine</strong> <strong>Association</strong><br />

now has a presence on Facebook.com.<br />

Check in and show you’re a fan!<br />

The NLA staff posts “what’s on your<br />

from the<br />

<strong>Association</strong><br />

Programs<br />

Manager<br />

mind” updates throughout the week<br />

on the latest news and other attention-deserving<br />

information. This is<br />

a great tool to stay in-the-know! Be<br />

sure to advise the NLA staff what<br />

you’d like to see on the NLA Facebook<br />

page. Constructive suggestions<br />

will be very much appreciated.<br />

The NLA Technology Committee,<br />

co-chaired by David Eckstein (Valera<br />

Global, Long Island City, N.Y.) and Sue<br />

Jarvis (Aristocat <strong>Limousine</strong> Service,<br />

Looking for a Low Cost<br />

Employee Retention<br />

Tool?<br />

Consider This 401(k) Plan for<br />

Businesses 20 Employees and Under<br />

IF YOU ARE LOOKING for ways to<br />

boost worker retention but not<br />

spend a lot of money to do it,<br />

you may want to consider offering<br />

your employees participation<br />

in the NADART Sub20 Plan, a<br />

401(k) retirement program designed expressly for companies<br />

with 20 or fewer employees. The annual employer cost for the<br />

NADART Sub20 is $600.<br />

The plan features 27 different investment options, 24/7 online<br />

account access, comprehensive educational materials for each eligible<br />

participant, streamlined administration, compliance testing<br />

and trustee services.<br />

NADART, which has been in business since 1957, offers a wide<br />

variety of 401(k), pension and profi t-sharing plans. Approximately<br />

2,300 employers and 110,000 participants have a retirement<br />

plan administered by NADART.<br />

For more information, see www.nadart.org or contact NA-<br />

DART at (800) 462-3278, ext. 7254 and nadart401k@nada.org.<br />

Warren, Mich.), has been working<br />

hard to create an online message forum<br />

through Bulletinboards.com for<br />

NLA board members, designated NLA<br />

committees and NLA member association<br />

presidents. These forums will<br />

be fully activated by mid-September<br />

and are intended for the board, committees<br />

and association presidents to<br />

communicate in a secure and userfriendly<br />

environment.<br />

The NLA anticipates opening its<br />

own online networking forum for<br />

all members on Limo.org very soon.<br />

Stay-tuned!<br />

One fi nal note: The NLA’s website<br />

www.limo.org has a new enhancement.<br />

A “search box” has been created<br />

to help users navigate more<br />

easily throughout the site. Please be<br />

sure to visit www.limo.org often as<br />

new information is posted regularly.<br />

Darcie Benard is the <strong>Association</strong> Programs Manager of the <strong>National</strong> <strong>Limousine</strong> <strong>Association</strong>.<br />

She joined the NLA four years ago as Membership Services Coordinator and was<br />

promoted to her current position in 2007. This is the fourth piece in a continuing series<br />

that will focus on NLA member programs and special projects spearheaded by Benard.<br />

NLA Members Do Business with NLA Members<br />

6 THE LIMOSCENE WWW.LIMO.ORG


TOWN CAR EXTENSION THROUGH 2011<br />

Ford is pleased to announce its commitment to the limousine/livery industry<br />

by extending Town Car production through the 2011 model year.<br />

This means that the industry icon will be produced at least through the<br />

2011 model year including 2009, 2010 and 2011 model years.<br />

This extension gives you the additional time needed to<br />

allow for a complete fleet turnover.<br />

Jeff Nichols<br />

<strong>Limousine</strong> and Livery Manager<br />

www.fleet.ford.com/limo


get tough!<br />

GET READY TO KICK BUTT!<br />

• Advanced and basic seminars to fi t every operator!<br />

• Two intensive networking days won’t keep you<br />

away from the offi ce for long.<br />

• Education, networking and exhibits —<br />

the total package!<br />

get sales<br />

through referrals!<br />

▼<br />

speak face-to-face with<br />

all the right people!<br />

receive the information and tools<br />

you need to stretch your budget!<br />

▼<br />

REGISTER BY<br />

SEPTEMBER 14<br />

AND SAVE!<br />

▼<br />

NEW!<br />

Visit our newly<br />

re-designed<br />

LCTEAST.com!<br />

Fabulous content,<br />

beautiful design<br />

and more.<br />

The new<br />

LCTEAST.com<br />

has it all!


LCT Eastern Conference<br />

October 7-8, 2009<br />

Mohegan Sun Resort & Casino, Uncasville, CT<br />

WHO GOES TO LCT EAST?<br />

Companies in Attendance Include:<br />

• Sedan Services<br />

• <strong>Limousine</strong> Operators<br />

• Party Car, Wedding & Prom Operators<br />

• Airport Shuttles<br />

• Tour & Charter Operators<br />

• Virtual Networks<br />

• Industry <strong>Association</strong>s<br />

• Hotels & Resorts<br />

• Destination Management Companies<br />

The People You NEED TO KNOW:<br />

• Over 54 top operators on the East Coast<br />

• Over 19 top networks on the East Coast<br />

• NLA Board of Directors<br />

• Editors of LCT Magazine<br />

• The MOST infl uential people in the<br />

business<br />

Visit www.LCTEAST.com<br />

or call (800) 576-8788<br />

for more information.<br />

WITH<br />

SEMINARS BY<br />

SCHEDULE at-a-GLANCE<br />

The Full Conference Schedule is now available<br />

at www.LCTEAST.com! Check out our<br />

session descriptions and speaker bios!<br />

WEDNESDAY, OCTOBER 7<br />

7:00am — 8:00pm Registration<br />

7:00am — 9:00am Coffee Break<br />

7:30am — 8:45am First Timers’ Breakfast<br />

9:00am — 10:00am Sessions Set 1: KICK-BUTT SALES TRAINING<br />

10:10am — 11:10am Sessions Set 2: TOOT-YOUR-OWN-HORN-LIKE-<br />

NO-OTHER! ADVERTISING STRATEGIES THAT<br />

BOOST BUSINESS<br />

11:20am — 12:20pm Sessions Set 3: CREATING GREAT BUZZ:<br />

CUSTOMER CARE THAT INCREASES LOYALTY<br />

12:20pm — 1:00pm Lunch<br />

1:00pm — 4:00pm Affi liate Speed Meet<br />

1:00pm — 4:00pm Sessions Set 4: ASK THE EXPERTS!<br />

1:30pm — 5:30pm Chauffeur Training Course (separate fee req’d)<br />

4:15pm — 5:30pm General Session: NLA Legislative/Regulatory<br />

Update: What You Must Know to Protect Your<br />

Business<br />

4:15pm — 5:30pm General Session: What’s Up Canada? The<br />

First Ever Report on the Industry’s Fastest<br />

Growing Global Market<br />

5:30pm — 8:00pm Exhibit Hall Opening & Networking Reception<br />

9:30pm — 12:30am Party!<br />

12:30am — ? After Hours Suite Party<br />

THURSDAY, OCTOBER 8<br />

8:00am — 3:00pm Registration<br />

8:00am — 9:00am Coffee Break<br />

9:00am — 10:00am Sessions Set 5: BUSINESS ENHANCEMENT<br />

SKILLS TRAINING<br />

10:10am — 11:10am General Session: Economics<br />

11:10am — 12:10pm Keynote Presentation:<br />

“The Leadership Position: What It Takes to<br />

Transform, Revitalize and Expand Your<br />

Company” Presented by Jon L. Luther, Executive<br />

Chairman of the Board, Dunkin’ Brands<br />

12:15pm — 1:30pm Lunch<br />

12:15pm — 3:30pm Exhibits<br />

3:30pm — 4:30pm Sessions Set 6: SOMETHING FOR EVERYONE!<br />

PROMOTIONS IN<br />

CONJUNCTION WITH


THE LIMOSCENE • NEWS & VIEWS OF THE NATIONAL LIMOUSINE ASSOCIATION<br />

Run for a NLA Board Seat!<br />

NLA Membership Means<br />

Business! Display Logo in<br />

Print and Online<br />

10 THE LIMOSCENE<br />

By Joseph Cirruzzo, Sr.<br />

As co-chair of the NLA Nominating<br />

Committee, it is my job (along with<br />

co-chair Rich Azzolino of Gateway<br />

<strong>Limousine</strong>s Worldwide in Burlingame,<br />

Calif.) to solicit nominations<br />

for the NLA Board of Directors. If<br />

you have not yet put your name into<br />

the hat, please take a moment to<br />

read on and see why you should.<br />

I have served on the NLA board of<br />

directors for a number of years with<br />

breaks in between my terms. Those<br />

who know me know that I don’t always<br />

agree with everything the NLA<br />

does. Sometimes I am vehemently<br />

against ideas. There are other<br />

times, though, that I see the wisdom<br />

in doing what we do.<br />

In either case, what’s important<br />

to know is that I have had the opportunity<br />

to make my opinion and<br />

my voice heard. As a member of the<br />

board, I have a say in the decisions<br />

that the NLA makes and, accordingly,<br />

I have a direct impact on our<br />

industry.<br />

I believe there are many people in<br />

chauffeured transportation who are<br />

wiser than I am. I currently sit on<br />

the NLA board with a diverse group<br />

of intelligent individuals who represent<br />

both large and small companies<br />

throughout the world. We each<br />

have different reasons for being on<br />

the board. We all have different<br />

opinions. We each get one vote.<br />

I often am in the company of<br />

limousine operators from across the<br />

country, across the globe. I hear<br />

criticism of the NLA and I wonder<br />

why the NLA’s fi ercest critics never<br />

run for the board. I guess it is easier<br />

to speak through criticism then to<br />

act through participation.<br />

I personally come from the old<br />

school. I am not as up-to-date on<br />

computer skills as some of my peers<br />

but that does not mean that I don’t<br />

see the advantages of the tool. We<br />

have many young members of our<br />

industry who utilize technology<br />

in ways that I could only dream<br />

of years ago. You are among the<br />

people who are important for<br />

chauffeured transportation to have<br />

on the NLA board. You will take the<br />

NLA into the future ensuring that<br />

we are always at the cutting edge of<br />

technology.<br />

There are many who have served<br />

on the board in the past but we no<br />

longer see or hear from you. Where<br />

have you been hiding? You are an<br />

important part of our industry too.<br />

Come back and continue to be an<br />

agent of change for the <strong>National</strong><br />

<strong>Limousine</strong> <strong>Association</strong>.<br />

The NLA needs nominees for the<br />

board who will bring fresh ideas<br />

and perspectives and who are<br />

willing to fi ght our battles. Take a<br />

moment, read the nomination form<br />

(see page 11 of this newsletter and<br />

www.limo.org), fi ll it in and get<br />

involved. We need you!<br />

JOE CIRRUZZO SR. is a limousine industry<br />

veteran. He is the owner of ELS Int’l<br />

Network LLC in Staten Island, N.Y., a NLA<br />

member since 1993, 2nd vice president of<br />

the NLA, and the current co-chair of the<br />

NLA Nominating Committee.<br />

NLA affi liation is a valuable tool for attracting new clients – corporate<br />

or retail.<br />

You’ll confi rm you stand with the very best in the chauffeured<br />

transportation industry whenever and wherever you display the<br />

<strong>National</strong> <strong>Limousine</strong> <strong>Association</strong> seal of membership.<br />

To request the NLA logo in electronic form, contact the NLA<br />

offi ce at info@limo.org and it will be emailed right away for you<br />

to use in your company’s print and online communications.<br />

WWW.LIMO.ORG


THE LIMOSCENE • NEWS & VIEWS OF THE NATIONAL LIMOUSINE ASSOCIATION<br />

2010 International LCT Show Scholarship Program<br />

Now Open for Application<br />

The 2010 International LCT Show Scholarship Program, organized<br />

and funded by the <strong>National</strong> <strong>Limousine</strong> <strong>Association</strong><br />

and LCT Magazine and designed to enable new operators<br />

to attend the January 25-27 convocation being held at the<br />

Venetian & Palazzo Resort Hotel Casinos in Las Vegas, is<br />

now open.<br />

For the third successive year nominations for scholarships<br />

may be made in two ways: 1) by local/state limousine<br />

associations (that are NLA association members) for their<br />

members and 2) by operators themselves who are located<br />

where no local/state association (NLA association member<br />

or not) exists.<br />

To qualify for a 2010 International LCT Show Scholarship,<br />

the applicant must own a limousine company that has at<br />

least one vehicle and be in business for no more than fi ve<br />

years. <strong>Limousine</strong> service must be the operator’s primary<br />

business. The operator may not have attended the LCT Las<br />

Vegas Show in any capacity previously.<br />

Each scholarship benefi ciary will receive: one full show<br />

registration, two paid hotel nights, one paid 2010 NLA<br />

membership (for recipients who are not currently members)<br />

and one paid yearlong subscription to LCT Magazine.<br />

Scholarship applications may be obtained from local/<br />

state limousine associations (that are NLA association mem-<br />

“How To” Guide for Launching Local <strong>Association</strong>s<br />

Now Available from NLA<br />

Operators who are considering launching a local chauffeured transportation membership group are encouraged to<br />

contact the NLA offi ce for a copy of the “how to” guide “Launching a Local/State <strong>Limousine</strong> <strong>Association</strong>.”<br />

The guide provides the details for 20 steps for implementation, namely:<br />

1. Articulate the “hot button” for association formation.<br />

2. Consult industry leaders.<br />

3. Select founding offi cers/board of directors.<br />

4. Draft organization mission statement.<br />

5. Draft organization bylaws.<br />

6. Draft organization code of ethics.<br />

7. File articles of incorporation.<br />

8. Establish association as 501 (c) (6) organization.<br />

9. Engage professional assistance.<br />

10. Set dues structure.<br />

11. Identify prospective members; recruit members.<br />

12. Form working committees.<br />

13. Write policy and procedure manual.<br />

14. Plan year #1 event calendar.<br />

15. Select organization administrator.<br />

16. Brand your association; create communication channels.<br />

17. Plan for additional revenue sources (in addition to dues revenue).<br />

18. Create charitable arm and/or policy and practice for charitable giving.<br />

19. Establish political action committee (PAC).<br />

20. Join the <strong>National</strong> <strong>Limousine</strong> <strong>Association</strong>.<br />

bers) or from the NLA offi ce (request to info@limo.org or<br />

[800] 652-7007). All nominations are due to the NLA offi ce<br />

by December 7, 2009. Recipients will be decided by the<br />

NLA Scholarship Committee, co-chaired by Barbara Curtis<br />

(Two Step <strong>Limousine</strong>, Denver, Colo.) and Sue Jarvis (Aristocat<br />

<strong>Limousine</strong> Service, Warren, Mich.) and announced by<br />

December 11. Nomination submission does not guarantee<br />

scholarship award.<br />

Voices of<br />

Experience<br />

Welcome!<br />

“Launching a Local/State<br />

<strong>Limousine</strong> <strong>Association</strong>”<br />

is a work in progress.<br />

Experienced association<br />

leaders are invited<br />

to weigh in with additional<br />

suggestions for<br />

the guide. Please contact<br />

the NLA offi ce at<br />

info@limo.org for a copy<br />

of the current edition<br />

– and then let us know<br />

what you recommend!<br />

12 THE LIMOSCENE WWW.LIMO.ORG


We Would Like to Thank<br />

the 2009 NLA Sponsors!<br />

PREMIERE<br />

PLATINUM<br />

SILVER<br />

• A Confidential Transportation<br />

• Allied <strong>Limousine</strong><br />

• Amsoil Independent Dealers<br />

(Richard & Susan Lundquist)<br />

• Attitude New York<br />

• Aventura Worldwide<br />

Transportation<br />

• Buffalo <strong>Limousine</strong><br />

• Commonwealth Worldwide<br />

Chauffeured Transportation<br />

CONTRIBUTING<br />

• Create-A-Card, Inc.<br />

• El Paseo <strong>Limousine</strong><br />

• Federal Coach<br />

• Gateway <strong>Limousine</strong>s<br />

• L.A. <strong>Limousine</strong>s &<br />

Transportation Services<br />

(Victoria, B.C.)<br />

• Leros Point to Point<br />

• LimoAnywhere.com<br />

• Lion Tourist Services<br />

SUPPORTING<br />

• Premier Transportation<br />

(Minneapolis)<br />

• Premier Transportation<br />

Services (Dallas)<br />

• Premiere Transportation<br />

Group (Albany)<br />

• Silver West <strong>Limousine</strong>s<br />

• Valera Global<br />

• www.<strong>Limousine</strong>Amsterdam.<br />

com

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