Workplace Violence and Harassment: a European Picture

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Workplace Violence and Harassment: a European PictureE u r o p e a n Ag e n c y f o r Sa f e t y a n d He a l t h a t Wo r kAs experts interviewed in the PRIMA-EF project emphasised, legislation can never bethe only solution. Other activities including, perhaps, new systems and stakeholders,are also needed to combat harassment, particularly in countries with old and outdatedsystems which might be ineffective in dealing with psychosocial issues.It was also hoped that the framework agreement on harassment and violence at workwould activate measures to stamp out this problem. One difficulty at the EU policylevel, highlighted by the experts in PRIMA-EF was, however, how to adapt the EUDirectives in the new Member States. This was summed up in a quote from one ofthe interviewees: “The problem is that when you put these directives in place, it isalways said that they should be adapted to national habits and customs, but this isnot always possible. We have very different situations in 27 different Member States.The situation in Romania and Bulgaria is not the same as in Finland and Sweden. Soyou need to look for adaptations. You can have a directive that sets the standardacross all 27 but then how do you adapt it in each country, all with their differentstructures, different traditions of social dialogue … it is going to be difficult.”AcknowledgementThe results of the Focal Point survey showed that the level of acknowledgement ofwork-related violence was judged as inappropriate, particularly in the new EU MemberStates compared to the relevance/significance of the problem.The main reasons for low acknowledgement of these issues were:OO lack of awareness;OO no appropriate tools/method for assessing and managing the issue;OO low prioritisation of the issue;OO limited or lacking scientific evidence; andOO limited or lacking specific regulation on the subject.Furthermore, in the expert interviews carried out in the PRIMA-EF project, it wasfound that awareness and recognition regarding violence and particularly harassment/bullying at work differ between countries and between organisations. Even incountries where harassment has been discussed and studied for many years, thereare organisations where awareness and knowledge about harassment is still quitelow.Raising awareness and knowledge about violence and harassment at national andorganisational levels with programmes and campaigns is therefore important. Inorganisations, there is also a need for appropriate tools/methods for assessing andmanaging third-party violence and harassment.42
European Agency for Safety and Health at WorkEUROPEAN RISK OBSERVATORY REPORT3.PREVALENCE OFWORK-RELATED VIOLENCE
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