Companion Guide ASC X12N 837I (005010X223A2) - Post-n-Track
Companion Guide ASC X12N 837I (005010X223A2) - Post-n-Track
Companion Guide ASC X12N 837I (005010X223A2) - Post-n-Track
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CIGNA <strong>Companion</strong> <strong>Guide</strong> Health Care Claim: 837 Institutional<br />
5 CONTACT INFORMATION<br />
5.1 EDI CUSTOMER SERVICE<br />
Most questions can be answered by referencing this <strong>Companion</strong> <strong>Guide</strong>. If you have additional<br />
questions related to CIGNA‟s <strong>837I</strong> transaction, contact the Claim Intake Team for reporting of 5010<br />
status/issues:<br />
5010_EDI_Transaction_Support@CIGNA.com<br />
(Please note the underscore for the email address)<br />
5.2 EDI TECHNICAL ASSISTANCE<br />
For technical questions related to CIGNA's <strong>837I</strong> transaction, contact the Customer Support Center for<br />
technical questions at 1 800.261.6232.<br />
5.3 PROVIDER SERVICE NUMBER<br />
Contracting, Provider Service and Credentialing questions, contact 1.800.88CIGNA (882.4462).<br />
5.4 APPLICABLE WEBSITES / E-MAIL<br />
For information about CIGNA policies, coverage positions and claim edits access the secure provider<br />
website at www.cignaforhcp.com. Registration is required.<br />
Page 13 of 27 Version 1.0<br />
This document may be copied only for CIGNA internal use and for use by our Trading Partners in conducting business with<br />
CIGNA. Use and distribution limited solely to authorized personnel.<br />
© 2011 CIGNA.
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