Access anytime - Patelco Credit Union

My Account Details
Routing Number: 321076470
Electronic Transactions
Number Format
Checking
14 digits long, beginning with
746 + prefilled by zeros + account
number + suffix.
• For account 12345-10:
74600001234510
(746 + 0000 + 12345 + 10)
• For account 987654-12:
74600098765412
(746 + 000 + 987654 + 12)
Savings
Member ID
• Account number + dash + suffix.
• For account 12345 suffix 00:
12345-00 (12345 + dash + 00)
Branch and ATM Locations
Banking Locations
• 30,000+ free CO-OP ATMs
• 750+ free Bank of the West ATMs
• 41 Patelco branches
• 6,000 shared service center
branches – Just look for the “swirl”
Find a Location
• Launch Patelco’s mobile app for
Android and iPhone ®
• Visit mobile.patelco.org
• Visit patelco.org/locations
Automated Telephone Service
To Get Started:
• Call 800.358.8228 to set up your PIN
• Call 888.766.2424
• Press 1 to access your account
• Enter your member number and
PIN at the prompt
• Checking Accounts: Press 1
• Savings Accounts: Press 2
• Transfer Funds: Press 3
• Credit Cards and Payments: Press 4
• Loan Info and Payments: Press 5
• Tax Information: Press 6
Convenient Tips:
• Repeat menu options: Press 7
• Return to previous menu: Press 8
• Return to Main Menu: Press 9
PCUM248-0812
anytime
Access
Member Service
800.358.8228
Automated Telephone Service
888.766.2424
Website
patelco.org
Branch and ATM Locations
patelco.org/locations
Online Banking
patelco.org/onlinebanking
Mobile Banking
patelco.org/mobile

Online Banking
Get free, 24/7 access to
your Patelco accounts:
1. Visit patelco.org
2. Select “Sign Up” in the upper
center of the screen
3. Create your User ID
and secure password
4. Enter the required information
5. Click “Submit”
Mobile Banking Mobile Apps with Anywhere Deposit Text Message Banking
View your balances, transfer funds,
pay bills online, locate branches and
phone numbers, and more right from
your smart phone:
1. Visit mobile.patelco.org
2. Enter your Online Banking
User ID and password
3. Click “Log In”
Access your accounts, PLUS qualified
members can make deposits from their
Android and iPhone® phones:
1. Visit the Apple Store or Google
Play to download the app
2. Tap the app icon
3. Log in using your Online
Banking User ID and password
* All iPhone App features and benefits are available for the iPad. Not fully
optimized for the iPad experience. iPhone®,iPod®, and iPad® are registered
trademarks of Apple Inc. GOOGLE and Google Play is a trademark of Google
Inc. Android is a registered trademark of Google, Inc. Please note: Mobile
Banking from Patelco is free, but you may incur mobile internet/data
charges from your carrier/service plan. Please check with your carrier and
service plan on specific charges. Please note: All deposits are subject to
Patelco’s Funds Availability Policy. Refer to the Member Handbook (PDF) for
more information. Members must be eligible for Anywhere Deposit. Keep
Anywhere Deposit check items for 90-days before destroying the item.
Get mobile account access without
a smart phone:
1. Log into Online Banking
2. Select the “Services” tab
3. Select “Activate Text Message Banking”
under “Account Options”
4. Send text commands to “24341”
Text Commands
bal Checking, Savings, and
credit card balances
bal all All account balances
bal + suffix Balances by account suffix
hist + suffix 4 days of history by account suffix
due + suffix Credit card payment due date
suffix Account listings by suffix
lock Lock your Online Banking account
unlock Unlock Online Banking account
help Member service information
command All the available text commands
stop Unsubscribe from
Text Message Banking