Access anytime - Patelco Credit Union

patelco.org

Access anytime - Patelco Credit Union

My Account Details

Routing Number: 321076470

Electronic Transactions

Number Format

Checking

14 digits long, beginning with

746 + prefilled by zeros + account

number + suffix.

• For account 12345-10:

74600001234510

(746 + 0000 + 12345 + 10)

• For account 987654-12:

74600098765412

(746 + 000 + 987654 + 12)

Savings

Member ID

• Account number + dash + suffix.

• For account 12345 suffix 00:

12345-00 (12345 + dash + 00)

Branch and ATM Locations

Banking Locations

• 30,000+ free CO-OP ATMs

• 750+ free Bank of the West ATMs

• 41 Patelco branches

• 6,000 shared service center

branches – Just look for the “swirl”

Find a Location

• Launch Patelco’s mobile app for

Android and iPhone ®

• Visit mobile.patelco.org

• Visit patelco.org/locations

Automated Telephone Service

To Get Started:

• Call 800.358.8228 to set up your PIN

• Call 888.766.2424

• Press 1 to access your account

• Enter your member number and

PIN at the prompt

• Checking Accounts: Press 1

• Savings Accounts: Press 2

• Transfer Funds: Press 3

Credit Cards and Payments: Press 4

• Loan Info and Payments: Press 5

• Tax Information: Press 6

Convenient Tips:

• Repeat menu options: Press 7

• Return to previous menu: Press 8

• Return to Main Menu: Press 9

PCUM248-0812

anytime

Access

Member Service

800.358.8228

Automated Telephone Service

888.766.2424

Website

patelco.org

Branch and ATM Locations

patelco.org/locations

Online Banking

patelco.org/onlinebanking

Mobile Banking

patelco.org/mobile


Online Banking

Get free, 24/7 access to

your Patelco accounts:

1. Visit patelco.org

2. Select “Sign Up” in the upper

center of the screen

3. Create your User ID

and secure password

4. Enter the required information

5. Click “Submit”

Mobile Banking Mobile Apps with Anywhere Deposit Text Message Banking

View your balances, transfer funds,

pay bills online, locate branches and

phone numbers, and more right from

your smart phone:

1. Visit mobile.patelco.org

2. Enter your Online Banking

User ID and password

3. Click “Log In”

Access your accounts, PLUS qualified

members can make deposits from their

Android and iPhone® phones:

1. Visit the Apple Store or Google

Play to download the app

2. Tap the app icon

3. Log in using your Online

Banking User ID and password

* All iPhone App features and benefits are available for the iPad. Not fully

optimized for the iPad experience. iPhone®,iPod®, and iPad® are registered

trademarks of Apple Inc. GOOGLE and Google Play is a trademark of Google

Inc. Android is a registered trademark of Google, Inc. Please note: Mobile

Banking from Patelco is free, but you may incur mobile internet/data

charges from your carrier/service plan. Please check with your carrier and

service plan on specific charges. Please note: All deposits are subject to

Patelco’s Funds Availability Policy. Refer to the Member Handbook (PDF) for

more information. Members must be eligible for Anywhere Deposit. Keep

Anywhere Deposit check items for 90-days before destroying the item.

Get mobile account access without

a smart phone:

1. Log into Online Banking

2. Select the “Services” tab

3. Select “Activate Text Message Banking”

under “Account Options”

4. Send text commands to “24341”

Text Commands

bal Checking, Savings, and

credit card balances

bal all All account balances

bal + suffix Balances by account suffix

hist + suffix 4 days of history by account suffix

due + suffix Credit card payment due date

suffix Account listings by suffix

lock Lock your Online Banking account

unlock Unlock Online Banking account

help Member service information

command All the available text commands

stop Unsubscribe from

Text Message Banking

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