MDM Implementation by Chris Schafer, Snr PM Itron Inc

Chris SchaferSr. Product ManagerItron Inc.Raleigh, NC9 March, 2011

Meter Data Management-ImplementationItron Australasia User Conference 20112

Why Meter Data Management?• AMI Implementation• Data Volumes Future Business• Enterprise Solution• System Consolidation© 2009, Itron Inc. 3

IEE Versions by Customer7.0 SP37177.0 SP2.1107.0 SP1706.0 SP4246.0 SP3306.0 SP2206.0 SP120Customers in Production5.3 SP660Implementation5.3 SP3100 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26© 2009, Itron Inc. 4

Meter Data Management – Role in the Utility• Isolate the CIS system from thecomplexities of meter datacollection and management• Two way interaction with theAMI system to support key AMIbusiness benefits Remoteconnect/disconnect, on-demandreads, demand response events• Provide persistent data storage• Enable data availability acrossthe enterprise Distribution,forecasting, load research,customer service, revenueassurance, etc.• Enable change Integration ofmultiple systems, vendors,technologiesOutageManagementForecasting &Load ResearchMarketSettlementAssetManagementMDMDistribution Ops& PlanningCIS/BillingAMI NetworkCollection Engine© 2009, Itron Inc. 5

Meter Data Management OverviewUtility Operational and Back-office SystemsIEE Meter DataManagementIEECustomerCareSuiteIEECurtailmentManagerItron Enterprise Edition PlatformDatabase and Shared ToolsIEERevenueProtectionSuiteHandheld / AMRSolutionsC&I Meter andCollection SystemsData Collection SystemsAMIAMI© 2009, Itron Inc. 6

Project Implementation• Project staffing• Workshops• Project Plans• Development of Business Solution Document• Change Order Management• Implementation• User acceptance testing• Parallel Testing• Go live• Transition to support/Knowledge transfer© 2009, Itron Inc. 7

System Sizing• Hardware Sizing based onpresent and planned meterdeployments• Database Server• Application Servers• Service Mode Servers• xiCOMM/Comm Servers• SAN Storage• Disaster Recovery/Failover© 2009, Itron Inc. 8

BusinessConfiguration Hierarchy• Entity Relationships• Source of Information• Meter ChangesServiceProvidersCustomerAccountAccountProgramRate StructureValidationsPhysicalService PointChannelService Point(Meter Socket,Point of Delivery)PremiseReadingsFormulaChannelVirtualBusiness EntitiesMetering HardwareService PointProgramIntervalChannelRegisterChannelMeterAnd / OrRecorderMeterProgram© 2009, Itron Inc. 9

Data Collection• AMI Collection Engines Interfaces• ARI vs. SRI (XML)• Service Mode (xiCOMM)• Direct HHF• Import Adapters (MVRS)• MDEF• Others?• External System Mapping© 2009, Itron Inc. 10

Validation, Editing, and Estimation• Identification of Validation Rules• Validation Exception Management• Data Editing• Estimation Routines• Automatic Estimation© 2009, Itron Inc. 11

Data Export Interfaces• Billing Interface/Formats• Legacy Interfaces• Rate Structures/Billing Determinant Calculations• AMI Billing Export• Customer Presentment• Outage Management System• Data Wharehouse© 2009, Itron Inc. 12

System Interfaces• Identification of System Interfaces• SOA- Service Oriented Architecture• Utility Service Bus• Web Services© 2009, Itron Inc. 13

Data Migration• Historical Data Migration> Historical estimation> Data retention requirements• Critical Changes• Historical Meter Configuration• MDEF Transfer© 2009, Itron Inc. 14

Business Processes• IEE is not MV-90/xi• Security• Identification of current processes/mapping to IEE• Work Queues/Dashboards• Different approaches/better or worse• Validation/Editing/Estimation routines• Reports/Exports comparison• Teaching old dogs new tricks• System Maintenance• Clients and WAN© 2009, Itron Inc. 15

Project Issues• Project issues are inevitable• Critical and Severe Issues schedule for hot fix resolution• Meter communication issues• Prioritization of issues• HF Releases, cumulative• Regression Testing• Issue escalation• QA builds© 2009, Itron Inc. 16

Thank-you© 2009, Itron Inc. 17