Successful Succession & the Family Business

NATIONAL GOLF COURSE OWNERS ASSOCIATION CANADA FALL 2005TheGreenskeepersSuccessful Succession& the Family BusinessMEDIA WIZARDRY • RAT RIVER RECOVERY • AN AFFAIR TO REMEMBER

FALL 2005GOLF BUSINESS CANADA Volume 9, Issue 3CONTENTS7 THE FIRST TEEIn the Interest of FamilyJeff Calderwood8 FEATUREThe GreenskeepersUpholding the Legacy of the FamilyBusinessTerri Heggum-Allen14 COURSE PROFILESchool of Hard KnocksRéal Curé & Rat River Golf ReboundingRalph Bagley20 MARKETINGMedia WizardryPromotions Potions and PunditsJoan Patch24 TURF & MAINTENANCETechno-TrendsHow Technology is Driving theTurfgrass IndustryJim Firth30 BUSINESS ADVISORA Matter of TimeTradeshow Tips for the Upcoming BuyingShow SeasonMichael Thimmesch38 PRIVATE PERSPECTIVESA Plan From WithinPrivate Club Strategies for MemberRegenerationSteve GravesUpholding the Legacyof the Family Business p.8Cover: Loyalty. Vision. Continuity. Passion.Commitment. What is the legacy for yourfamily-owned business and how will youkeep it ‘all in the family’?Cover Design: Stacey Tayler40 CANADIAN IDEABook ‘Em!Cart-Mounted Yardage Book AdvertisingMichael Kopp42 FOOD & BEVERAGEAn Affair to RememberBe the Host with the MostGeoff Carter46 LEGALBut…We Have a Contract!Taking Care of Business and YourCustomersJames Cronk66 PARTING SHOTReality TigervisionOut & In and a Round with Golf’sSuperstarKevin ThistleSUBSCRIPTION AVAILABLE Four issues for $19.95 Call (613) 226-3616 or email pstewart@ngcoa.ca14NGCO A CANADA UPDATE51Message from the PresidentTake A Kid Week Reaches 40,000Golfmax Purchasing StatementsNAGA Hires James CronkThe Face of NGCOA Canada’s Future