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Rest assured...it's Karastan Has You Covered

Rest assured...it's Karastan Has You Covered

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<strong>Karastan</strong> <strong>Has</strong> <strong>You</strong> <strong>Covered</strong>90-Day Satisfaction Assurance<strong>Karastan</strong> is committed to total customersatisfaction and offers the strongest andsimplest full-replacement warranty in thecarpet industry.• <strong>Karastan</strong> will replace your carpet if you aredissatisfied with your purchase at any timeduring the first 90 days.• <strong>Karastan</strong> will replace your carpet withanother <strong>Karastan</strong> carpet of comparablevalue at no charge. No questions asked.• The carpet you wish to replace must nothave been misused, damaged or abused.• The full replacement option may beexercised once for each original purchase.• The replacement carpet cannot be thesame style and color as the original.• Replacement excludes labor and pad.• Installation errors and freight are excluded.ALL <strong>Karastan</strong> StylesBRANDED FIBER CATEGORYSmartStrand ® Sorona ®SmartStrand ®Stainmaster XtraLifeStainmaster TactesseStainmaster LuxurellWear-Dated SARTWear-Dated Kashmere SARTWear-Dated Durasoft SARTWear-Dated Natural SARTLifetime Limited Stain ResistanceLifetime Limited Soil Resistance90 Day Consumer Satisfaction AssuranceLifetime Limited Mfg. DefectsLifetime Limited Anti-StaticLifetime Pet Urine Resistance25 Yr. Ltd. Abrasive Wear25 Yr. Ltd. Stain Resistance25 Yr. Ltd. Texture Retention25 Yr. Ltd. Fade Resistance25 Yr. Ltd. Soil Resistance10 Yr. Abrasive Wear10 Yr. Texture RetentionSuperior Resistance to Fade25 Yr. Ltd. Anti StaticSuperior Wear ResistanceSuperior Soil ResistanceSuperior Static Resistance<strong>Rest</strong> <strong>assured</strong>...it’sNew Zealand Wool<strong>Karastan</strong> branded Fiber Category<strong>Karastan</strong> Karalon nylon<strong>Karastan</strong> Kashmere nylonEverlast PolypropyleneWool and Wool BlendsEverSoftKL6365800-234-1120karastan.comEffective Date11.1.10UltraStrandEverstrand PETComplete Warranty DetailsDAYSATISFACTIONWARRANTY<strong>Rest</strong> Assured...It’s <strong>Karastan</strong>• Same Great Carpet–Even Better Warranties •


The <strong>Karastan</strong> Assurance CommitmentSame Great Carpet,Even Better WarrantiesWhen you purchase a <strong>Karastan</strong> product,you can rest <strong>assured</strong> that you are buying thevery best. We stand behind our productswith experience you can rely on, serviceyou can depend on and warranties youcan trust. Every member of the <strong>Karastan</strong>team shares your desire for quality,comfort and fashion. At <strong>Karastan</strong>, wework enduringly to create floorcoveringsyour family is sure to enjoy for yearsto come.<strong>Karastan</strong> <strong>Has</strong> <strong>You</strong> <strong>Covered</strong>In a world of change, it’s assuring to knowthat there is a company whose standardsof excellence have remained the same forover 80 years. At <strong>Karastan</strong>, our commitmentto quality, artistry and innovationhave never wavered. We use the finestmaterials, the most experienced artisansand the latest technical advancements tocreate your floorcovering. We supportevery <strong>Karastan</strong> product with the bestwarranties in the industry.<strong>Karastan</strong> pairs its high standards ofexcellence with industry leading warrantiesthat guarantee your satisfaction:Lifetime Limited Warranties<strong>Karastan</strong>’s Lifetime Limited Warranties offer thepeace of mind that comes from buying the best.These Lifetime warranties offer assurancethat your <strong>Karastan</strong> carpet will be:• Stain Resistant*• Soil Resistant*• Free of Manufacturing Defects• Anti-Static*• Moth and Insect Resistant**Select styles only—refer to <strong>Karastan</strong>’s on-line warrantybrochure for full details. karastan.com25 Year Limited WarrantiesMany <strong>Karastan</strong> products come with 25-yearLimited Warranties that add value to yourpurchase and confidence in your choice.These warranties offer assurance that your<strong>Karastan</strong> carpet will be:• Stain Resistant*• Soil Resistant*• Anti-Abrasive Wear*• Anti-Static*• Texture Retaining*• Fade Resistant**Select styles only—refer to <strong>Karastan</strong>’s on-line warrantybrochure for full details. karastan.com90-Day Satisfaction Assurance<strong>Karastan</strong> is committed to total customersatisfaction. In order to provide our customerswith “peace-of-mind” when purchasingfloor covering, <strong>Karastan</strong> offers a 90-DaySatisfaction Assurance program. Our 90-DaySatisfaction Assurance program allows youto buy with complete confidence in yourselection. If for any reason during the first90 days after purchase you are not completelysatisfied with your new <strong>Karastan</strong> carpet,we will replace it with another <strong>Karastan</strong>carpet of comparable value at no charge. . . no questions asked!To the original purchaser of <strong>Karastan</strong> carpetcovered under this 90-Day SatisfactionAssurance program, <strong>Karastan</strong> will replaceyour <strong>Karastan</strong> carpet with another <strong>Karastan</strong>carpet selection as provided in this section ofthis warranty document for a period of ninety(90) days from the original date of purchase(the “Satisfaction Guarantee Period”),provided that the carpet is properly installedand maintained according the Carpet and RugInstitute Residential Installation StandardCRI-105 over cushion meeting <strong>Karastan</strong>standards in an owner-occupied, singlefamily,indoor residence and subject to yourcompliance with the recommended carpetcare and cleaning procedures found atkarastan.com under warranty information.If, within the Satisfaction Guarantee Period,you wish to exchange your new carpet fora different <strong>Karastan</strong> style or color, your<strong>Karastan</strong> carpet retailer will replace thecarpet with another <strong>Karastan</strong> carpet styleor color of equal or lesser value. <strong>You</strong>may prefer to replace your flooring witha <strong>Karastan</strong> carpet upgrade, which youmay do under this Satisfaction AssuranceGuarantee, provided that you pay thedifference in retail price between youroriginal selection and your replacementselection. If you choose a replacement thatis a lower price than your original selection,<strong>Karastan</strong> will not refund any differencein price. This Satisfaction Assuranceprogram does not include any paymentof monetary compensation. This is a onetimeonly replacement and does not includereplacement of cushion, labor, or freight.Simply contact your <strong>Karastan</strong> retailer withinthe timeframe of the Satisfaction GuaranteePeriod and indicate you wish to chooseanother <strong>Karastan</strong> carpet under the SatisfactionAssurance program. Replacement includesmaterial only and specifically excludes alllabor, including, but not limited to, laborto remove existing carpet, labor to installthe new carpet, move furniture, constructpermanent built-ins such as cabinets andbookcases, or move or install equipment orelectronics, and also specifically excludes anyother cost or expense of any kind whatsoever.What Is Not <strong>Covered</strong>In addition to the exclusions listed in the sectionsof this document entitled “Warranty Exclusions”and “Non-Warranted Carpet Characteristics”, alsospecifically excluded from the SatisfactionAssurance program is carpet that has beensubjected to abuse, vandalism, alteration, ordamaged by smoke, fire, flood, wind, lightning,or any other casualty event.

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