Business Strategies - the Virginia Information Technologies Agency
Business Strategies - the Virginia Information Technologies Agency
Business Strategies - the Virginia Information Technologies Agency
Create successful ePaper yourself
Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.
<strong>Information</strong> Technology Advisory Council<br />
Transportation Secretariat<br />
<strong>Business</strong> <strong>Strategies</strong><br />
DMV Deputy Commissioner Dave Burhop<br />
August 6, 2012<br />
1 1
<strong>Information</strong> Technology Advisory Council<br />
Transportation Secretariat – <strong>Business</strong> <strong>Strategies</strong><br />
Must Solve Transportation Challenges<br />
Through Innovations in Technology<br />
• Smart systems such as EZ-Pass and<br />
smart cars<br />
• Timely collection and analysis of<br />
transportation data such as 511,<br />
TREDS (incident tracking) and RNS<br />
• Virtual Solutions such as e-commerce,<br />
tele-working, and virtual call centers<br />
www.vita.virginia.gov<br />
2
<strong>Information</strong> Technology Advisory Council<br />
Transportation Secretariat – <strong>Business</strong> <strong>Strategies</strong><br />
Citizen Access<br />
• Ability, privacy, convenience<br />
• Device agnostic<br />
• On-line, not in line; Single portal<br />
Citizen Awareness<br />
• Public Relations<br />
• Promotional Campaigns<br />
www.vita.virginia.gov<br />
3
<strong>Information</strong> Technology Advisory Council<br />
Transportation Secretariat – <strong>Business</strong> <strong>Strategies</strong><br />
Safety/Security<br />
• Crash Data/Reporting<br />
• Highway Safety<br />
• Federal Guidelines<br />
Cost Effectiveness of Programs and Services<br />
• <strong>Business</strong> Process Reengineering<br />
• Systems Modernization<br />
www.vita.virginia.gov<br />
4
<strong>Information</strong> Technology Advisory Council<br />
Transportation Secretariat – <strong>Business</strong> <strong>Strategies</strong><br />
Supporting Initiatives<br />
• Virtual Call Center (at home or at <strong>the</strong><br />
counter)<br />
• Cloud based applications<br />
• PCI compliance<br />
• Mobile application development<br />
• Cardinal<br />
• Social media<br />
www.vita.virginia.gov<br />
5
<strong>Information</strong> Technology Advisory Council<br />
Transportation Secretariat – <strong>Business</strong> <strong>Strategies</strong><br />
Supporting Initiatives (cont')<br />
• VDOT CSC's 800-For-Roads<br />
• Highway Performance Monitoring System<br />
• Aircraft Registration System<br />
• Enhancements to Airport IQ<br />
• Scanning in satellite offices<br />
www.vita.virginia.gov<br />
6
<strong>Information</strong> Technology Advisory Council<br />
Transportation Secretariat – <strong>Business</strong> <strong>Strategies</strong><br />
Supporting Initiatives (cont')<br />
• CAS (Commonwealth Au<strong>the</strong>ntication<br />
Services)<br />
• EVVE (Electronic Verification of Vital<br />
Events)<br />
• FACE (For All Customers and Employees)<br />
www.vita.virginia.gov<br />
7
<strong>Information</strong> Technology Advisory Council<br />
Transportation Secretariat – <strong>Business</strong> <strong>Strategies</strong><br />
www.vita.virginia.gov<br />
Questions?<br />
Dave Burhop<br />
dave.burhop@dmv.virginia.gov<br />
8
Change language