CAST: Root Cause Analysis - IIA Dallas Chapter
CAST: Root Cause Analysis - IIA Dallas Chapter
CAST: Root Cause Analysis - IIA Dallas Chapter
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<strong>Cause</strong>-and-effect analysis• Drill down from symptoms to system cause–The “5 whys” process•Keep asking why something happened,until you get to a point where you cantake action to correct the underlyingsystem cause© Grant Thornton LLP. All rights reserved.11
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