Centacare <strong>Catholic</strong> Social Services – <strong>Diocese</strong> <strong>of</strong> <strong>Parramatta</strong>From The BishopThis letter introduces Centacare<strong>Catholic</strong> Social Services –<strong>Diocese</strong><strong>of</strong> <strong>Parramatta</strong> (CCSS) whichembraces the social services work <strong>of</strong>the <strong>Diocese</strong> <strong>of</strong> <strong>Parramatta</strong>, directed tothose who are poor, underprivilegedor marginalized in society, as well as tothose who have become overburdenedby life’s challenges.This Annual Report (the first forCCSS) gives an insight into the workcarried out by a team <strong>of</strong> dedicatedstaff and volunteers in the name <strong>of</strong>the Church. They seek to spread thegospel message <strong>of</strong> hope and to be theface <strong>of</strong> Christ to those in need, throughpersonal contact, example, influence,advocacy, projects and activities.As a channel <strong>of</strong> Christ’sunconditional love and liberatingpresence in our community CCSSbrings to life the call <strong>of</strong> SacredScripture “to act justly, to lovetenderly and to walk humbly with ourGod” (Micah 6:8). This is reflectedin the Mission, Vision, and Values <strong>of</strong>CCSS, and also in the very practicalway CCSS delivers a wide range <strong>of</strong>program and services. These programsand services are funded in partnershipwith Government, the <strong>Diocese</strong>, andother philanthropic interests.I extend my deepest appreciation tothe staff and volunteers <strong>of</strong> Centacare<strong>Catholic</strong> Social Services and commendthis report to you.Bishop Kevin ManningBishop <strong>of</strong> <strong>Parramatta</strong>Chairman <strong>of</strong> the <strong>Catholic</strong>Social Services Council(<strong>Diocese</strong> <strong>of</strong> <strong>Parramatta</strong>)From The Executive DirectorCentacare <strong>Catholic</strong> SocialServices (CCSS) has a richhistory. On one hand it extendsfrom the 1940s when the Archdiocese<strong>of</strong> Sydney was geographically muchlarger and included our own <strong>Diocese</strong><strong>of</strong> <strong>Parramatta</strong>. On the other hand,CCSS is a new agency just 2 yearsold – formed by bringing togethera number <strong>of</strong> agencies, services andministries funded or partly funded bythe <strong>Diocese</strong>.It is not easy to build a new agencyby combining a number <strong>of</strong> existingagencies. The different cultures,strategic directions, policies andprocedures and expectations need tobe homogenized into a single entitywhile not adversely impacting onthose people who are being supported.The impact on staff, especially atthe management levels, has beensignifi cant as we work to establisha new team and bring together thebest each agency and ministry hasto <strong>of</strong>fer. This has also been a time <strong>of</strong>understanding the linkages and thestrengths created by combining thevarious social service or welfare works<strong>of</strong> the <strong>Diocese</strong>.In all these aspects the staff <strong>of</strong> CCSS,and especially the management team,have risen to the challenge.I am proud to be part <strong>of</strong> this agency<strong>of</strong> the Church. In my short time here Ihave come to appreciate the depth <strong>of</strong>knowledge and understanding <strong>of</strong> staffat all levels <strong>of</strong> the mission <strong>of</strong> CCSS.Our <strong>Catholic</strong> heritage and roots givesCCSS a unique role among WesternSydney’s social service agencies.This Annual Report will giveyou an overview <strong>of</strong> the work wedo, though it cannot adequatelyportray the full array <strong>of</strong> programs weprovide to the community on behalf<strong>of</strong> the <strong>Diocese</strong> <strong>of</strong> <strong>Parramatta</strong> and inresponse to the gospel message.I want to thank all the staff <strong>of</strong> theagency and in particular the members<strong>of</strong> the Management Team who haveprovided me with great advice andhave welcomed me as part <strong>of</strong> theirteam. My appreciation also goes toJohn Spillane and to Bishop Manningfor their support and encouragement.Otto Henfl ingExecutive Director2
Annual report <strong>2008</strong> – <strong>2009</strong>Supporting Australia’sFirst Nation PeopleAboriginal <strong>Catholic</strong> Social Services (ACSS) wasestablished in 1986 as a specific program <strong>of</strong> the<strong>Diocese</strong> <strong>of</strong> <strong>Parramatta</strong>.The current committee comprises nine Aboriginalmembers: Janice Kennedy, Janice Brown, Daisy Barker,Jenny Ebsworth, Judy Curry, Margaret Farrell, RhondaRandall, Sharon Mumbler and Victoria Warner. Thecommittee is supported by Father Phil Medlin CSsR, theChaplain and Director, as well as Sr Naomi Smith RSJ(Coordinator), Neroli Stratti (Finance Administrator)and Sr Frances Flemming Assistant Coordinator).ACSS serves in an Aboriginal way under the leadershipand decision-making <strong>of</strong> the Aboriginal Committee. Itstrives to assist, nourish and facilitate the sharing andenrichment <strong>of</strong> all Aboriginal people so as to bridge the gapbetween them and the rest <strong>of</strong> the Australian community.The principal objective <strong>of</strong> ACSS is to work withAboriginal people in order to develop a positive, sustainableorganisation, one that is facilitated by Aboriginal peoplefor Aboriginal people.Pr<strong>of</strong>ileAustralia’s largest concentration <strong>of</strong> Aboriginal Peoplesis believed to reside within the <strong>Parramatta</strong> <strong>Diocese</strong>. Thiscovers the area <strong>of</strong> Western Sydney that includes Penrith,Mt Druitt, St Marys and Blacktown.ACSS supports the Aboriginal Peoples in this areathrough various comprehensive programs designed tohelp contribute to their social well-being and attainment<strong>of</strong> self-suffi ciency.Often the existing service sector is unable to connectwith these individuals and/or families due to the lack <strong>of</strong>culturally appropriate service delivery.ACSS members represent five Aboriginal languagegroups and all reside in Western Sydney. They have a verystrong knowledge <strong>of</strong> the community and very extensivecontacts within the Aboriginal community. As a resultthey have the ability to identify where pastoral care andservices are required.Pastoral care and service requirements are coordinatedand delivered by persons qualified in their particularfi eld and respected Aboriginal community elders. Theyare designed to help bridge the gap between Aboriginalpeoples and the rest <strong>of</strong> the Australian community.A team <strong>of</strong> dedicated volunteers, each with experienceand expertise in various fi elds, supports ACSS in itsservice delivery.Progress towards meetinggoals and objectivesDuring the year under review, signifi cant progress wasmade in meeting our principal objective. That is, todevelop a positive, sustainable organisation, facilitatedby Aboriginal people for Aboriginal people. To thisend, members built upon their skills and increasedtheir confidence through their participation in, andcommitment to, training programs which focused on:• Running an organisation• Leadership• Identifying and increasing employment opportunities• Advocacy3