The potential ofBancatakafulWith conventional <strong>in</strong>surance <strong>in</strong>creas<strong>in</strong>gly regarded as be<strong>in</strong>g <strong>in</strong>compatible with Sharia law, takafulis f<strong>in</strong>d<strong>in</strong>g favour among Muslims across the globe and becom<strong>in</strong>g an important product for banksseek<strong>in</strong>g to provide for all their clients’ f<strong>in</strong>ancial needsTakaful, or <strong>in</strong>surance based on the pr<strong>in</strong>ciple of mutual assistance, is oneof the most dynamic areas of the broader market for <strong>Islamic</strong> f<strong>in</strong>ancialservices. As Moody’s noted <strong>in</strong> a recent report, “Takaful … has shown veryimpressive premium growth rates of about 20% <strong>in</strong> recent years. The firsttakaful company was established <strong>in</strong> 1979 and now there are over 250globally. Total takaful premiums exceeded $2 billion <strong>in</strong> 2005, and areexpected to reach $7.5 billion by 2105.”A more recent analysis published by Fitch puts the total global takafulcontributions at about $2.6 billion <strong>in</strong> 2006, which the agency describesas “very small compared with the world’s <strong>in</strong>surance sector as a whole”.However, Fitch adds that takaful’s “<strong>in</strong>fluence and importance extendswell beyond its current size, and there is substantial potential for growthboth <strong>in</strong> Muslim communities <strong>in</strong> the Middle East and Asia as well as <strong>in</strong>some more mature markets (eg, <strong>in</strong> France, Germany and the UK), whichhave significant Muslim m<strong>in</strong>orities”.Among other rat<strong>in</strong>gs agencies, a bullish report on the prognosis for takaful<strong>in</strong> the Gulf Cooperation Council (GCC) countries published <strong>in</strong> April2007 by Standard & Poor’s (S&P) notes that the market <strong>in</strong> the Gulf aloneis grow<strong>in</strong>g at about 40% a year. That, says S&P, means the GCC market“has the potential to reach $4 billion at the current level of development(currently $170 million)”. Much of this growth <strong>in</strong> the GCC will be driven bychanges <strong>in</strong> legislative frameworks which have, for example, <strong>in</strong>troducedcompulsory health <strong>in</strong>surance for expatriates <strong>in</strong> the UAE and mandatorythird-party motor <strong>in</strong>surance <strong>in</strong> Saudi Arabia.Globally, growth will be underp<strong>in</strong>ned by a range of other key <strong>in</strong>fluences.Powerful economic growth and reform <strong>in</strong> the f<strong>in</strong>ancial sector throughoutthe <strong>Islamic</strong> world is driv<strong>in</strong>g a conspicuous <strong>in</strong>crease <strong>in</strong> the market for<strong>in</strong>surance policies aris<strong>in</strong>g from trends such as the surge <strong>in</strong> demand forSharia-compliant mortgages. That surge is visible not just <strong>in</strong> marketssuch as Malaysia and <strong>in</strong> the Gulf, but also <strong>in</strong> some areas of westernEurope. Datamonitor has forecast that <strong>in</strong> the UK, for example, grossadvances <strong>in</strong> the <strong>Islamic</strong> mortgage market will shoot up from £164 million<strong>in</strong> 2004 to almost £1.6 billion by 2009.Hand-<strong>in</strong>-hand with this skyrocket<strong>in</strong>g demand, however, will be the <strong>in</strong>creas<strong>in</strong>glywidespread recognition that conventional <strong>in</strong>surance is <strong>in</strong> conflictwith Sharia law for at least two key reasons. The first is that traditional<strong>in</strong>surance is perceived to be founded on pr<strong>in</strong>ciples associated with “gharar”(uncerta<strong>in</strong>ty or ambiguity), while the second is that the <strong>in</strong>vestment policiesof conventional <strong>in</strong>surance companies are based on fixed-<strong>in</strong>terest productsproscribed because of their reliance on “riba” (<strong>in</strong>terest).Bancatakafal def<strong>in</strong>edHistorically, the growth of the takaful <strong>in</strong>dustry has been driven by thedistribution of products through a number of channels owned andmanaged by dedicated takaful companies. Today, however, the <strong>in</strong>dustryis gravitat<strong>in</strong>g <strong>in</strong>creas<strong>in</strong>gly towards bancatakaful – <strong>Islamic</strong> f<strong>in</strong>ancialservices’ equivalent of bancassurance – and the distribution of familytakaful-l<strong>in</strong>ked <strong>in</strong>vestment plans. Bancatakaful is def<strong>in</strong>ed as the deliveryand distribution of a suitable range of tailored, bankable protectionand long-term sav<strong>in</strong>gs and pension products designed to meet the lifecycleneeds of the <strong>in</strong>dividual customer base of a bank or other f<strong>in</strong>ancial<strong>in</strong>stitution.The reasons underp<strong>in</strong>n<strong>in</strong>g that trend are easy to identify. Banks are<strong>in</strong>creas<strong>in</strong>gly committed to meet<strong>in</strong>g the overall f<strong>in</strong>ancial plann<strong>in</strong>g needsof their customers on one hand, and generat<strong>in</strong>g stable, fee-based <strong>in</strong>comefor their own bus<strong>in</strong>ess on the other. Self-evidently, the capacity to tailorsuitably diversified risk/reward <strong>in</strong>vestment portfolios, select top quartileperform<strong>in</strong>g funds from major <strong>in</strong>ternational brands and control def<strong>in</strong>edportfolio risk levels are all powerful drivers for the retail value proposition.That proposition can only be further strengthened by productcertification by an <strong>in</strong>dependent Sharia board of experts and ongo<strong>in</strong>gmonitor<strong>in</strong>g of the product’s compliance with Sharia law.White-labell<strong>in</strong>gIt is equally self-evident, however, that the number of product providerswith the necessary expertise to provide this comprehensive service islimited. That is why one <strong>in</strong>creas<strong>in</strong>gly important driver of growth <strong>in</strong> themarket will be the evolution of white-labell<strong>in</strong>g – the creation of productsby one company and their rebrand<strong>in</strong>g and distribution by another.There are a number of persuasive reasons why banks are likely to favourthe white-labell<strong>in</strong>g option. Long-stand<strong>in</strong>g customers will <strong>in</strong>evitably feelmore comfortable with their banks’ own brand than with that of a newcomer,while banks themselves are able to use white-labell<strong>in</strong>g to blendtheir own <strong>Islamic</strong> mutual funds with high-quality and top-perform<strong>in</strong>gthird party Sharia-compliant funds. Additionally, white-labell<strong>in</strong>g meansthat all customer assets of the family takaful-l<strong>in</strong>ked <strong>in</strong>vestment bus<strong>in</strong>essrema<strong>in</strong> with<strong>in</strong> the bank’s custody, which may also ga<strong>in</strong> the corporatebank account of the life <strong>in</strong>surance company supply<strong>in</strong>g the product.Other advantages for banks <strong>in</strong> pursu<strong>in</strong>g the white-labell<strong>in</strong>g model arethat the life cycle nature of the product will allow them to enhance customerrelationships and therefore underp<strong>in</strong> client retention rates. Banksexplor<strong>in</strong>g white-labell<strong>in</strong>g of takaful products will also ga<strong>in</strong> access to the
fast-grow<strong>in</strong>g web-based po<strong>in</strong>t of sale (POS) and onl<strong>in</strong>e adm<strong>in</strong>istrationsystems without hav<strong>in</strong>g to <strong>in</strong>cur the costs of <strong>in</strong>tegrat<strong>in</strong>g new systems orbuild<strong>in</strong>g new <strong>in</strong>terfaces.The expansion of white-labell<strong>in</strong>g <strong>in</strong> the takaful <strong>in</strong>dustry has been supportedby the growth of call centres and mobile phone services, whichare help<strong>in</strong>g to promote broader distribution and enhanced transparencyacross the sector, with many <strong>Islamic</strong> f<strong>in</strong>ancial <strong>in</strong>stitutions hav<strong>in</strong>g<strong>in</strong>vested very substantially <strong>in</strong> the roll-out of 24/7 ‘virtual’ channels <strong>in</strong>recent years.help to further build” the retakaful segment of the <strong>Islamic</strong> <strong>in</strong>surance<strong>in</strong>dustry.Another challenge that stands <strong>in</strong> the way of rapid growth <strong>in</strong> the takaful<strong>in</strong>dustry arises from the <strong>in</strong>terpretation of Sharia law. Although progress hasbeen made <strong>in</strong> the development of non-life sav<strong>in</strong>gs-related products, there isstill a widespread belief across the Muslim world that life <strong>in</strong>surance is forbiddenunder <strong>Islamic</strong> law. Gradually, products are be<strong>in</strong>g developed that arebe<strong>in</strong>g tailored <strong>in</strong> a way that is acceptable to Sharia experts, suggest<strong>in</strong>g thatthe longer-term prospects for takaful life <strong>in</strong>surance products are promis<strong>in</strong>g.“Powerful economic growth and reform <strong>in</strong> the f<strong>in</strong>ancial sector throughout the<strong>Islamic</strong> world is driv<strong>in</strong>g a conspicuous <strong>in</strong>crease <strong>in</strong> the market for <strong>in</strong>surancepolicies aris<strong>in</strong>g from trends such as the surge <strong>in</strong> demand for Sharia-compliantmortgages”Although the distribution of takaful life and sav<strong>in</strong>gs products throughbank channels is a relatively new phenomenon, a number of <strong>in</strong>itiativesare already demonstrat<strong>in</strong>g that the advent of POS and onl<strong>in</strong>e adm<strong>in</strong>istrativesystems are support<strong>in</strong>g the sales process through branchnetworks. An example is the “Meethaq” Takaful and Sav<strong>in</strong>gs Programmeunder which the Abu Dhabi Commercial Bank (ADCB) is offer<strong>in</strong>g <strong>in</strong>vestment-orientedlife takaful products to UAE residents <strong>in</strong> a jo<strong>in</strong>t venturewith the Dubai <strong>Islamic</strong> Insurance and Re<strong>in</strong>surance Company and FWUGroup. For regular contributions start<strong>in</strong>g at as little as AED500 ($136) amonth, ADCB’s customers can make their own choice from three Shariacompliantsav<strong>in</strong>gs strategies which – accord<strong>in</strong>g to ADCB – allows saversto comb<strong>in</strong>e “a lifestyle sav<strong>in</strong>gs plan with personal takaful protection forcomplete peace of m<strong>in</strong>d”.Challenges to be overcomeWhile the general consensus is that the outlook for the global growthof takaful is bright, a number of challenges still need to be addressedif its potential is to be realized. For example, one growth area that hasyet to be developed is the market for pure retakaful solutions, or <strong>Islamic</strong>re<strong>in</strong>surance, allow<strong>in</strong>g for the immunization of orig<strong>in</strong>ally <strong>in</strong>sured risks.Progress has been made with, for example, the launch at the end of2005 of the Dubai-based Takaful Re, which is rated BBB by S&P andreported a net profit of $1.263 million <strong>in</strong> its first full year of operations<strong>in</strong> 2006. Others that have entered the global retakaful sector recently<strong>in</strong>clude <strong>in</strong>ternational companies such as Tokio Mar<strong>in</strong>e, Swiss Re, ConveriumMunich Re and Hanover Re.Nevertheless, more retakaful solutions would clearly make a very positivecontribution to the evolution of the global takaful <strong>in</strong>dustry. Asa recent report published by Fitch expla<strong>in</strong>s, “this k<strong>in</strong>d of capital andpric<strong>in</strong>g support is especially valuable <strong>in</strong> the case of takaful because suchbus<strong>in</strong>esses currently tend to be relatively small niche operations ands <strong>in</strong>some cases have expertise <strong>in</strong> Sharia compliance rather than <strong>in</strong> <strong>in</strong>suranceunderwrit<strong>in</strong>g and pric<strong>in</strong>g”. Fitch says that it expects a develop<strong>in</strong>g retakafulsector “may well lead to greater takaful capacity which will, <strong>in</strong> turn,A further stumbl<strong>in</strong>g block to the development of the takaful sector hastraditionally been the fragmented regulatory environment for the <strong>in</strong>dustry.The <strong>Islamic</strong> F<strong>in</strong>ancial Services Board (IFSB) and the InternationalAssociation of Insurance Supervisors (IAIS) have addressed this issue bydraw<strong>in</strong>g up a global, uniform set of regulations, which will enhance thetransparency and global marketability of takaful products.Cont<strong>in</strong>ued <strong>in</strong>ternationalizationIn spite of these challenges, one very encourag<strong>in</strong>g po<strong>in</strong>ter to the futuregrowth of the market has been the commitment that a number of thelargest mult<strong>in</strong>ational <strong>in</strong>surance companies are now mak<strong>in</strong>g to its development.AIG Takaful, a subsidiary of the world’s largest <strong>in</strong>surer, AmericanInsurance Group (AIG), was awarded a licence by the Central Bankof Bahra<strong>in</strong> <strong>in</strong> July 2006, and has focused largely on accident and health,motor, personal contents, property and casualty <strong>in</strong>surance. Europeanheavyweights such as Allianz and AXA are also becom<strong>in</strong>g <strong>in</strong>creas<strong>in</strong>glyactive <strong>in</strong> the market. Lead<strong>in</strong>g UK <strong>in</strong>surers have also underscored theirconfidence <strong>in</strong> the Malaysian market through the establishment of jo<strong>in</strong>tventures such as CIMB Aviva Takaful and Prudential BSN Takaful.For further <strong>in</strong>formation, please contactDr. Manfred J. Dirrheimer Sohail JafferChairman, FWU GroupPartner, FWU GroupBoschetsrieder Straße 67 4a Rue Albert BorschetteD-81379 Munich L-1246 LuxembourgTel: +49 (0) 89 7485880 Tel: +352 26197701Fax: +49 (0) 89 74858881 Fax: +352 26197801FWU GROUP • The potential of Bancatakaful15