EnglishCentral Tourism Coursebook - EFL Classroom 2.0

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Before You Watch1. How do you usually reserve a room at a hotel?2. What kind of positions (jobs) are there at a hotel? List them.3. What do guests usually complain about at a hotel?Task: A guest arrives at the front desk. Take the guests reservation and givethem directions to their room and their key. Perform for the class.
Checking InI'd like to check in, please.Of course. What is your ___________________ name?It's Moreno. I'm staying _______________________ nights.I have your reservation here, Miss Moreno.Here is your room _________________.You'll be in room 235, on the second floor.
Page 5 and 6: Table Of ContentsUnit 1: Arrivals.
Page 7 and 8: Unit 5: At The HotelChecking InA ho
Page 10 and 11: Before You Watch1. What ways can yo
Page 12 and 13: Finish the sentences:1. The _______
Page 14 and 15: Complete the sentences:1. Have you
Page 16 and 17: Complete the sentences:1. Can I ___
Page 18 and 19: Complete the sentences:1. When you
Page 21 and 22: Before You Watch1. What problems do
Page 23 and 24: Complete the sentences:1. A good sl
Page 25 and 26: Finish the sentences:1. The juice a
Page 27 and 28: Complete the sentences:1. Flying is
Page 29 and 30: Complete the sentences:1. Do they h
Page 31 and 32: Catching A BusExcuse me. Is this wh
Page 33 and 34: The World’s Heaviest LimousineMid
Page 35 and 36: How To Travel CheaplyHow To Travel
Page 37 and 38: Places VisitedGuess what? I'm takin
Page 39 and 40: Before You Watch1. What’s the mos
Page 41 and 42: Complete the sentences:1. This hote
Page 43 and 44: Complete the sentences:1. I haven
Page 45 and 46: Complete the sentences:1. I felt wa
Page 47: Complete the sentences:1. The _____
Page 51 and 52: Guest Services.Could you tell me wh
Page 53 and 54: Bedbugs!I'm Alex Villareal with the
Page 55 and 56: Room ServiceFront desk, how may I h
Page 57 and 58: Before You Watch1. What facilities
Page 59 and 60: Complete the sentences:1. You have
Page 61 and 62: Complete the sentences:1. _________
Page 63 and 64: Complete the sentences:1. The mount
Page 65 and 66: Complete the sentences:1. Please __
Page 67 and 68: Opening A Telephone CallOpening a C
Page 69 and 70: Receiving and Taking MessagesReceiv
Page 71 and 72: Structuring The Phone CallStructuri
Page 73 and 74: Calling BackCalling BackThis is ___
Page 75 and 76: What Makes A Good Phone Call?What M
Page 77 and 78: Before You Watch1. What are the top
Page 79 and 80: Finish the sentences:1. You can rid
Page 81 and 82: Finish the sentences:1. The festiva
Page 83 and 84: Complete the sentences:1. Can I go
Page 85 and 86: Complete the sentences:1. What are
Page 87 and 88: Ordering DrinksHello. Can I get you
Page 89 and 90: Seinfeld meets SupermanTwo.Do you h
Page 91 and 92: I’ll have a burgerAnd what would
Page 93 and 94: This isn’t what I ordered!Here yo
Page 95 and 96: Before You Watch1. What kind of pla
Page 97 and 98: Complete the sentences:1. Would you
Page 99 and 100:
Complete the sentences:1. Do you ha
Page 101 and 102:
Complete the sentences:1. I _______
Page 103 and 104:
Complete the sentences:1. _________
Page 105 and 106:
Complete the sentences:1. I’m loo
Page 107 and 108:
Lesson Comments Spoken?Unit 3: Gett
Page 109 and 110:
Lesson Comments Spoken?Unit 7: Tele
Page 111 and 112:
Answer Key Unit 1Greetings1. hotel2
Page 113 and 114:
Answer Key Unit 3Catching A Bus1. s
Page 115 and 116:
Answer Key Unit 5Checking In1. floo
Page 117 and 118:
Answer Key Unit 7Opening A Telephon
Page 119 and 120:
Answer Key Unit 9Ordering Drinks1.
Page 121:
About the AuthorDavid Deubelbeiss i
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EnglishCentral Tourism Coursebook - EFL Classroom 2.0

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