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MACHS Team Accepts Gov. AwardBy Public Info. Spec. III Cheryl D. Cobb, Q/PIEDEach year, the state of Missourirecognizes teams of its employees foroutstanding service excellence, efficiency,innovation, technology, processimprovement, and employee development.This year’s awards honored fourteams, two of which were comprisedmostly of Patrol employees.A special awards ceremony tookplace on October 19, 2011, in theCapitol rotunda. Members of the MissouriAutomated Criminal HistorySite or MACHS team each walkedacross a stage and accepted their personalplaque. Deputy Commissionerand General Counsel Renee Slusher,Office of Administration, served asemcee at the event. DPS Deputy DirectorAndrea Spillars (acting directorat the time) told those present whythis team was being recognized andcongratulated each team member. Inher remarks prior to the presentation,Director Spillars expressed her appreciationto the team and describedtheir accomplishment as being trulycommendable.Members of the MACHS teamjoin DPS Deputy Director AndreaSpillars (bottom step, farleft) for a photo after acceptingtheir award.So, how did this groupof people end up in therotunda accepting such aprestigious award? It allbegan in 2009, as a quest ...The team included Patrolemployees, RKV Technologiesrepresentatives, andComputer Projects of Illinois(CPI) representatives.Their goal: Create a wayfor businesses and individualsto request a backgroundcheck which wouldenable the Patrol to respond in a moreefficient and timely manner.“The largest challenge was explainingthe current system to thecompanies awarded the bid, and tellingthem where we wanted to go,” saidSenior CJIS Mgr. Jeffrey “J.D.” Reece,Q/CJISD.MACHS Implementation TeamCongratulations to the followingmembers of the Missouri AutomatedCriminal History Site (MACHS)Implementation Team!CIT Spec. II Linda K. Amos,Q/ICTDCIT Spec. II Mark A. Ashcraft,Q/ICTDCIT Spec. II Sandra L. Bexten,Q/ICTDProg./Analyst Mgr. Howard G.Carter Jr., Q/ICTDSecurity/Quality Control Admin.Kerry K. Creach, Q/CJISDRet. Fingerprint Tech. Sprv. ConnieL. Daniels, Q/CJISDMr. David Donaldson, CPICIT Spec. II Pamela E. Ferguson,Q/ICTDLt. Steven J. Frisbie, Q/CJISDFingerprint Tech. Sprv. Carol A.Kampeter, Q/CJISDMr. Mark Kersten, RKVMr. Michael Khan, CPIMr. Roger Killingsworth, CPIFingerprint Tech. Sprv. Susan C.Lauberth, Q/CJISDMr. Jerry Leinberger, CPISenior CJIS Mgr. Jeffrey D. Reece,Q/CJISDTech. Support Mgr. Dianne E.Ruettgers, Q/ICTDMr. Erik Snyder, CPICIT Spec. II Arthur T. Wilkins,Q/ICTD(Note: CPI stands for Computer Projectsof Illinois Inc.; RKV is the abbreviation forRKV Technologies.)The project would have two phases.First, allow businesses and individualsto request a background check ofopen records via the Internet. BeforeMACHS became a reality, there weretwo ways to request a backgroundcheck. The request could be mailedusing U.S. Mail to the Criminal JusticeInformation Services Division, or therequest could be made in person at thePatrol’s General Headquarters. Thereare thousands of open record backgroundchecks processed each week.“Capt. [Timothy P.] McGrail hadthe vision for an online backgroundcheck,” said Lt. Steven J. Frisbie,Q/CJISD. “J.D. and everyone elseadded to it, and MACHS is the result.”There were weekly conferencecalls for those team members directlyaffected. After months of discussionsand hard work, the initial MACHS wasready for testing. Criminal Justice InformationServices Division personneltested the site and provided feedbackto the team for improvements.On February 7, 2011, the MACHSwent “live”. The site allows users tocreate accounts and submit the personalidentifiers of an individual viaan online shopping cart or batch fileContinued on the next page.20 Patrol News/November-December 2011
— MACHSContinued from page 20.upload for an open record criminalhistory search. During the first threemonths after implementation, MACHSprocessed 121,752 electronic recordchecks. Of those, 110,250, or 90%, werereturned instantly to the user’s screenwithout human intervention requiredby a Patrol employee.This innovative, new online backgroundcheck site met the team’s goalof greatly increasing the efficiency andtimeliness of name-based backgroundchecks. MACHS has eased the processfor the public. It also has allowedthe Patrol to reallocate a significantnumber of employees who previouslywere required to oversee the manualbackground check process. MACHS’success is impressive. As a result, theMACHS team accepted the honor ofa Governor’s Award for Quality andProductivity in the area of efficiency/process improvement.But, this team’s not finished quiteyet. Remember the second phasementioned earlier? After celebratingbriefly on their job well done, this teamwent back to work. The second phase“Rapback” is now under way. The goalof this phase is to create a systemthat monitors previous requests andnew activity. For instance, after aninitial background check request isanswered, MACHS will monitor thatperson’s record. If that person is arrestedafter the background requesthas been filled, the system communicatesthe additional information to therequester.“I’m extremely proud of theMACHS team,” said Capt. TimothyP. “Tim” McGrail, director of theCriminal Justice Information ServicesDivision. “Each member of the teamworked many hours to ensure the finalproduct met the needs of the public,while at the same time, followed Missouristatutes. The result is a systemthat makes background checks moreefficient and timely. More than 90 percentof these record checks are completedand returned to the requesterwithin minutes.”Congratulations, MACHS team!Keep up the great work.40 years agoNovember 1971 -- A story told that Donald H. Carriker, a Troop Bdriver examiner, was trying to raise $4,600 to purchase a “jaws of life”machine for use in his area. Bob Hope was on the back cover. Mr.Hope was in Missouri for performances in Springfield and Columbia.35 years agoDecember 1976 -- The story of an unusual traffic crash could befound in this issue. A 1967 Plymouth Coach struck the rear of a 1965Chevrolet. The Plymouth then traveled up a 10-foot embankment,across a yard, over a concrete retaining wall, and landed on the roof ofthe Crystal City Auto Parts building. Two large wreckers with boomsremoved the car from the roof as an audience of about 300 peoplewatched.30 years agoNovember 1981 -- The Patrol celebrated its 50th anniversary with anopen house at each troop headquarters. The picture on the back covershowed Sgt. C.H. Henley standing near an unauthorized sign on U.S.Highway 50 near Troop A Headquarters. The sign’s message was: Tothe girl in white, when you smile, there isn’t anything prettier. Loveyou. A friend.25 years agoDecember 1986 -- A column provided unique excuses for speeding.Cpl. Ron Berry reported he stopped a man for driving 104 mph. Theman said he was going to the doctor. He said he suffered from blackout spells and wanted to get to his doctor’s office before he blackedout again.20 years agoNovember 1991 -- An 11-month-old German shepherd named Benjoined Troop H. He would be assigned to Trooper Sheldon A. Lyon.Governor John Ashcroft signed legislation to strengthen DWI laws.Limited edition art prints of troopers at work were for sale at $15 eachthrough the Missouri State Troopers’ Association. The print alsoincluded the names of the officers killed in the line of duty.15 years agoDecember 1996 -- Troopers would discontinue wearing the buckleOxford shoes as of December 31, 1996. An article explained thatthe Patrol was investigating the use of mobile data terminals in itsvehicles. Patrol was named the Midwest D.A.R.E. Regional TrainingCenter.November-December 2011/Patrol News 21
Page 10 and 11: —DNAContinued from page 9.robot o
Page 12 and 13: Clerk Typist IIIKarna N. CobbAppoin
Page 14 and 15: MCJMP Team Earns Technology AwardBy
Page 16 and 17: ‘Looking Beyond The Stop’The fo
Page 18 and 19: PromotionsMichael A. TurnerLieutena
Page 22 and 23: MSHP Crime Lab Achieves Internation
Page 24 and 25: RetirementsBldg. & Grnds.Maint. Spr
Page 26 and 27: RetirementsLt. Terry R.MooreAfter 3
Page 28 and 29: — BeckerContinued from page 27.ha
Page 30 and 31: NASBLA Honors Capt. HauptBy Water P
Page 32 and 33: DeathsKenneth E.TretterKenneth E.
Page 34 and 35: Deaths-- SheltonContinued from page
Page 36: MISSOURI STATE HIGHWAY PATROLGenera

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