Patient Safety and the "Just Culture"
Patient Safety and the "Just Culture"
Patient Safety and the "Just Culture"
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It’s About Reinforcing <strong>the</strong> Roles of Risk,Quality, <strong>and</strong> HR• Risk/Quality– Helping improve <strong>the</strong>effectiveness of <strong>the</strong>learning process– Providing tools to linemanagers– Helping to redesignsystems• HR– Protecting <strong>the</strong> learningculture– Helping with managerialcompetencies• Consoling• Coaching• PunishingCopyright 2007, Outcome Engineering, LLC. All rights reserved.