Choose your own engraving - Interactiv'technologies

General terms & conditions of sale / how can you buy?1) How do you place an order?• By direct telephone line to +33 (0)4 77 50 16 23 : We will book all ordersthat are paid by bank debit card, cheque, bank transfer or cash on delivery.• By Internet: www.obut.comTake your time to check the availability of articles, place an order with justa few clicks, pay on the secure websites of the bank or PayPal,and your order is already booked. This is the fastest and most reliable wayto place an order. You will receive confirmation of your payment and yourorder by return of e-mail. You are also informed by e-mail of the day ofwhen the package is shipped.• Please inform us of any change of address, telephone No.,e-mail address, etc, to ensure you that you will always receiveyour catalogue, your order, and your information on specialoffers.2) Shipping times:All standard sets of boules, all accessories and clothes proposed in the Obutcatalogue are available from stock. For non-standard boules, the shipping timegenerally that mentioned in the margin of the specific specifications of every productreference (see pages 26 & 27). If, for justifiable reasons, the article(s) cannot besent at the planned shipping time, you will be informed and you will then be able tochoose between accepting a new shipping time or being refunded. In any case,we cannot be held responsible for the routing time of goods. Try to avoid the rushin June/July. Since production is shut down in August, shipping times are longer forall special boule sets that have to be made. Do not wait for the summer stampede.Annual closing: end of year.3) Means of shipping:All our packages are shipped by :• The La Poste French national postal company’s “Colissimo suivi 48 heures”“Colissimo“ tracked 48 hours express service, delivered personally to theaddressee, who signs a receipt.• Chronopost : delivery before 1 pm the day after the expedition(shipping) and in all the countries of the EU.If you are absent on the day of delivery, a notice of delivery will be placedin your letter-box by the postman or by the carrier. If you do not receive thepackage you ordered, please inform us.• Chrono Relais : put at the disposal the day after the expedition(shipping) in a point relay in France only.If the package is lost or stolen, do not worry, your order will be replacedfree of charge.4) Shipping costs:All prices shown in this catalogue do not include your contributionto shipping costs. Example: for every order delivered inMetropolitan France by “Colissimo”, a fixed extra charge of€9.50 will be added for your contribution to shipping costs.For cash on delivery payment, the currently applicable postal costs will beadded to the amount of the order (cash on delivery payment is accepted onlyfor orders of less than €100.00 and for boule sets without engraving).5) Means of paymentBy cheque, bank debit/credit cards, bank transfer, postal money order, cashon delivery, or PayPal.6) InvoicingSince shipping is extremely fast, cash payment with order isobligatory for any purchase of an engraved set or for any ordermore than or equal to €100.00 . Our prices are in euros, including VAT.An invoice will be attached with your package or provided separately, accordingto your choice.7) Checking on deliveryWhen you receive your package, please carefully check its external conditionand its contents in the presence of the deliverer before signing the delivery note,and then make any claims, if any.8) Guarantee / after-sales serviceTAll competition boules sold in this catalogue are guaranteed for 3 years.We guarantee all articles that are purchased from us. The customer must paythe one-way carriage costs of returning any articles to our plant, even if theexchange of the articles is accepted.9) DisputeIf there is any dispute, Montbrison commercial court is the sole competentauthority. In accordance with the French Act concerning information systems andfreedom dated 06/01/1978, you have the right to have access to and to correctpersonal data concerning you. Any information that you give to our company isreceived only by our company.obut.com61