O level Travel And Tourism 7096 - FreeExamPapers

www.xtremepapers.netO level Travel And Tourism 7096Syllabus 2008Unit Four: Travel and Tourism Products and ServicesRecommended Prior KnowledgeIt is important that candidates understand and appreciate the development of travel and tourism at a variety of levels. This means that theyshould be aware of developments within their immediate local area as well as within their country as a whole. Finally, a global perspective isrequired. However, the starting point for delivery of this unit should be with a thorough investigation of the local area. Furthermore, examinationquestions will frequently contain the following instruction – “with reference to examples with which you are familiar”- and thus candidates willobtain credit for providing specific details about facilities and locations that are appropriate to the particular question.ContextThe following scheme of work covers unit four of the 7096 Syllabus.OutlineThe various suggested teaching activities can be used with travel and tourism students in the 14-19 age range. Centres should also allowfor study time out of the classroom.AssessmentObjectivesA01 (knowledgewithunderstanding) A,BA03 (Interpretationand Evaluation) ALearning outcomes Suggested teaching activities Learning resourcesto identify and describe the varietyof travel and tourism productscurrently available• students should have already investigatedtravel and tourism provision within the localarea. They should now be able to comparethe complete range of facilities used byincoming leisure and business visitors• Students prepare a 5 min presentation onthe range of facilities used by leisure andbusiness visitors.• previous work• local tourist informationsources e.g. guide books anddestination manual etc.• TextbookA01 A, Bto understand that tourism productsmay contain a variety ofcomponents• compare three types of tourism product thatare available from your local area.• use materials availablefrom a local travel agency

www.xtremepapers.netResearch an example of each of thefollowing:- a typical family package holiday- an all-inclusive holiday- an independent long haul trip includingreturn flight, accommodation for tennights in two locations and car hireor from the Internet.Collect images to helpillustrate each product• provide named details of what each willinvolve, the relative costs and come to aconclusion as to which offers the best valuefor moneyBA02 (Investigationand Analysis ofEvidence) A,B,CA01 BA03 B,Eto appreciate that ancillary servicescan be supplied by a variety ofprovidersto understand the role of touroperators• compare the range of ancillary servicesmade available by each of the following:- a large hotel within your local area- your local tourist information centre oroffice- a local historic or cultural attraction• suggest reasons for your findings• provide definitions and named examples ofeach of the following types of operator:- mass market- specialist- domestic- incoming- direct sell- independent• you will need toinvestigate provision atyour chosen examples.Ideally, this will haveinvolved a personal visitso that a range of servicescan be accuratelyidentified• textbook and case studiesof particular operators• Brochures• Visits to travel operatorswhere appropriate• Internet sites• choose any one product provided by a

www.xtremepapers.netparticular operator and explain how:- it has been put together- it has been influenced by integration andeconomies of scale- it varies in price on a seasonal basis- consumer protection is offeredA01 BA03 B, Eto understand the role of retailtravel agents• this session should be based around thefindings of an investigation into a localagency. Key aspects include:- range of products available- variety of services available- job roles and responsibilities- operational procedures- involvement with professional/tradeorganisations• visit or textbook casestudy• Travel brochures• Internet sitesA01 BA03 C,DA01 BA03 C, Dto investigate the support facilitiesfor travel and tourism (1)support facilities (2) - to investigatethe provision of hospitality withinthe local area• Research the infrastructure in the local areaand compare with that of anotherdestination, paying particular attention tothe range of facilities available and theirsequence of economic development• identify the range of accommodationproviders available, including- hotels- hostels- apartments• previous investigation ofthe local area and use ofan appropriate case study• local maps• textbooks• internet sites• local area’s destinationmanual• sample promotional materials• statistics and gradingcriteria from local

www.xtremepapers.net- guest houses- camp sitestourist board• tourist brochures• choose an example of each and describethe products and services available• explain how such properties can beclassified using various grading criteriaexamine occupancy trends within your area• obtain a map showing public transportwithin the local area. Assess howaccessible each of the following are, interms of journey time, costs and availabilityof services:- airport- central business district- major event venue- three leading visitor attractions- main tourist hotel- main sports stadiumA01 BA03 C, Dsupport facilities (3) - to investigatelocal public transport provision• tourist map and transportleaflets• Timetables• Textbooks• Internet sitesA01A, BA02 A-DA03 A-Eto understand the features of worldwide air transport in relation tomajor international routes• choose an important international carrierand identify its route network• investigate frequency of service on theseroutes• route maps from in-flightpublications• textbook• Web pages• provide details about what is available forFirst, Business and Economy classpassengers on such routes

www.xtremepapers.net• compare the chosen carrier with yournational airline• suggest reasons for the various differencesthat you identifyA01 (knowledgewithunderstanding)A-BA02 (Investigationand Analysis ofEvidence)A-DA03 (Interpretationand Evaluation)A,EA01 (knowledgewithunderstanding)ABA02 (Investigationand Analysis ofEvidence)ADA03 AEto understand the features of worldwide sea transport in relation tomajor international routesto understand the features of worldwide rail transport in relation tomajor international routes• on a blank world map outline name andlocate the major international ferry routesand the major cruise circuits• choose an example of an importantinternational ferry route and also anexample of an international cruise circuit.For each:- identify the main service operators- provide details of the vessels used- describe the products and servicesavailable on-boardexplain the passenger facilities available in thehome ferry port and terminal.• choose an example of a major rail journey,popular with international travellers• e.g., Euro routes, Blue Train, OrientExpressprovide details of the itinerary and describe allthe products and services available forpassengers• brochures and relatedwebsitesCruise operator sitesFerry operator sites• brochures featuring railpackages and related Internetwebsites• maps• timetables• atlas• Students present findings to group and

www.xtremepapers.netthey choose their favourite journey.• compare a fly-drive holiday package with aninternational coach tour package in terms ofcosts, itinerary, journey time, attraction andconvenience.A01 (knowledgewithunderstanding)ABA02 (Investigationand Analysis ofEvidence)ADA03 (Interpretationand Evaluation)AEto understand the features of worldwide road transport in relation tomajor international routes• consider the advantages anddisadvantages of each for different types ofcustomer• brochures and relatedwebsites• maps• atlas