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second edition - Buzzlines Travel

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UK AND EUROPEAN HOLIDAYS<br />

2012<br />

SECOND EDITION<br />

We take you there<br />

Many new<br />

locations for 2012!<br />

• HOLIDAYS • DAY TRIPS • THEATRE • SHOWS • EVENTS • GROUP TRAVEL • COACH HIRE •


2<br />

WELCOME TO<br />

BUZZLINES TRAVEL 2012<br />

It is with great pleasure that we introduce this brochure and look<br />

forward to providing you with enjoyable coach holidays and short<br />

breaks for the remainder of 2012.<br />

We are delighted to offer a wide range of trips to locations throughout<br />

Britain and Europe. Choose from scenic coach tours, city breaks, seaside<br />

resorts, taster breaks, weekend getaways and much more. So whether<br />

you’re looking for a relaxing break away or an action packed holiday,<br />

we’re sure you will find something to entice you. We have a fantastic<br />

choice of destinations and aim to offer something to suit everyone,<br />

including our superb worldwide cruise and air packages, alongside our<br />

extensive coach holiday programme.<br />

Quality, value for money, honesty and providing unique tours are<br />

always top priorities at <strong>Buzzlines</strong> <strong>Travel</strong>. We have a great team here<br />

at <strong>Buzzlines</strong> <strong>Travel</strong>; our hardworking drivers and office staff are all<br />

committed to the success of our family run business and aim to deliver<br />

the highest level of service possible.<br />

Whether travelling on your own, with family or friends, or as part of<br />

a larger group, we are confident that once you have joined us on a<br />

<strong>Buzzlines</strong> <strong>Travel</strong> Coach Holiday you will never again feel the need to<br />

look any further afield for your future holidays.<br />

Finally, and most importantly, a big thank you to all of our loyal<br />

customers for your continuing support, and an equally big welcome to<br />

our new customers!<br />

With very best wishes,<br />

from the entire <strong>Buzzlines</strong> <strong>Travel</strong> team.<br />

WHY GO BY COACH WITH BUZZLINES TRAVEL?<br />

Convenient, comfortable, safe, reliable, value for money, environmentally<br />

conscientious, friendly and experienced drivers, air-conditioned executive<br />

tour coaches with toilets, carefully selected quality hotels, customer<br />

feedback initiative and fi nancial security are to name but a few reasons.<br />

<strong>Travel</strong> in our superb modern fl eet of coaches and be looked after by our<br />

friendly, knowledgeable and professional drivers. Much of the success of<br />

our tours is attributed to their expertise, which is refl ected in the glowing<br />

testimonials we receive from many satisfi ed customers. All of our coaches<br />

have air conditioning, reclining seats, toilet/washroom, large tinted<br />

windows, and for your safety, all have seat belts and are equipped with<br />

<strong>second</strong>ary breaking systems.<br />

TOUR JOINING POINTS THROUGHOUT KENT<br />

Other pick-up points may be available on request. If you live outside this<br />

area don’t worry, we may still be able to offer the service at a supplementary<br />

charge, or alternatively you can join us at one of our main tour pick-up<br />

points. Just call our tour offi ce and we will advise the holiday starting point<br />

options available to you.<br />

• Ashford • Birchington<br />

• Broadstairs • Canterbury<br />

• Cliftonville • Dover<br />

• Faversham • Folkestone<br />

• Herne Bay • Hythe<br />

• Maidstone • Margate<br />

• Medway • Ramsgate<br />

• Whitstable


BOOKING INFORMATION<br />

Booking terms and conditions apply. Full details are available on<br />

request or are available to download online.<br />

• We accept most major debit and credit cards, cheques, cash and<br />

bank transfers. Please note that a non-refundable surcharge of 3%<br />

applies on all credit card transactions.<br />

• We recommend that all passengers purchase adequate travel<br />

insurance upon booking. Please ask for a quote when booking or<br />

see our website.<br />

• We try our best to cater for all our customers’ requirements. When<br />

making your booking please inform us of any special requests and<br />

we will do our utmost to ensure they are met.<br />

GROUP TRAVEL<br />

Whatever your needs, we can help. We welcome bookings from private<br />

parties, corporate events, clubs and societies. Throughout the year, we<br />

work with many groups including active retirement associations and<br />

sports and social clubs, often assisting group organisers to arrange<br />

all of their trips. Group discounts (for eight or more travellers) are<br />

available if you book on to our published programme, or why not use<br />

our brochures as a guide for possible private coach hire outings? We<br />

can tailor any holiday or day trip to suit your exact requirements or<br />

create an entirely new trip for you and your group.<br />

OUR TOURS AND HOTELS<br />

We have selected hotels that can offer high quality accommodation<br />

and value for money. We choose not to use cheaper hotels that are<br />

unable to provide the standards that both we, and our customers, have<br />

come to expect. Many of our hotels are 4 star quality with extensive<br />

facilities. For certain destinations, we provide value options where our<br />

hotels offer comfortable accommodation, good food and excellent<br />

value for money. All hotel rooms are en suite and most come with<br />

other services including TV and tea/coffee making facilities amongst<br />

other amenities. We constantly monitor and review the quality of our<br />

hotels and tours using feedback from our most important source –<br />

our customers! We combine this insight with the knowledge and<br />

experience of our fantastic drivers to offer the best holidays and short<br />

breaks around. The majority of our hotels have lift access to all floors.<br />

PEACE OF MIND<br />

Your holiday is safe with <strong>Buzzlines</strong> <strong>Travel</strong> – guaranteed!<br />

In these uncertain times, it is important to travel with a name you<br />

know and trust. We have been operating for over 20 years so you<br />

can book with us in confidence. We give you the added reassurance<br />

that <strong>Buzzlines</strong> <strong>Travel</strong> Ltd is a fully bonded member of the travel<br />

protection scheme called Bonded Coach Holidays. This means we<br />

have undergone exacting financial scrutiny and provide a cash bond<br />

guarantee to protect the money you have paid for your holiday, and<br />

also to provide completion of the holiday or repatriation back home<br />

in the unlikely event of financial failure.<br />

For more information please visit www.bondedcoachholidays.co.uk<br />

3


4<br />

TELL US YOUR STORIES<br />

& SEND US YOUR PHOTOS<br />

At <strong>Buzzlines</strong> <strong>Travel</strong>, feedback is very important to us, and we want to know<br />

the tales from your trip. That way, if we know that you’ve enjoyed your<br />

holiday, then we’ve done our job properly! Please send us your stories by<br />

email or post; we read every one and either smile and feel good or, on the<br />

rare occasion when something’s not quite as it should be, set about dealing<br />

with it as required. Here are some of the comments we receive regularly<br />

from happy customers.<br />

TESTIMONIALS<br />

Thank you for the most wonderful<br />

time, we both thoroughly enjoyed our<br />

trip. Our driver was great.<br />

We look forward to more trips with<br />

you in 2012.<br />

Mr D & Mrs H<br />

Just a short note to let you know<br />

how happy I am with <strong>Buzzlines</strong><br />

<strong>Travel</strong>. All staff, drivers and<br />

admin, are always courteous and<br />

obliging and, the trips themselves<br />

well planned and interesting.<br />

Mrs S<br />

Similarly, we love to see your holiday pics! If you send us copies of high<br />

resolution pictures and we use any within our brochures or on our website<br />

you will be rewarded with up to £50 in <strong>Buzzlines</strong> <strong>Travel</strong> gift vouchers to<br />

spend as you please! However, please make sure to provide a contact email<br />

address or telephone number with any images supplied.<br />

Everyone loved it; the coach and the<br />

driver were both fantastic made the<br />

trip even better!<br />

We will defi nitely use you guys again.<br />

Mr P<br />

Facilities were excellent<br />

and our driver could not<br />

have been more helpful,<br />

charming or amusing.<br />

Mr C<br />

Our fi rst experience of <strong>Buzzlines</strong><br />

<strong>Travel</strong> was excellent. Our driver was<br />

professional with good manners and<br />

a sense of humour. His instructions<br />

and descriptions were always<br />

accurate, detailed and clear.<br />

Mr D<br />

An enjoyable and relaxing<br />

weekend. The holiday had<br />

a little bit of everything;<br />

shopping, history, culture...<br />

Thank you.<br />

Mrs K<br />

Food, accommodation, entertainment and<br />

staff were excellent.<br />

The driver has earned many special mentions<br />

– words like “outstanding” “fabulous” and<br />

“wonderful” were used quite often.<br />

Please pass on my thanks.<br />

Mrs T


Contents<br />

DATE DAYS TOUR PAGE DATE DAYS TOUR PAGE<br />

APRIL<br />

MON 02 5 MONSCHAU & THE EIFEL MOUNTAINS *<br />

FRI 06 4 MYSTERY EASTER TOUR 22<br />

FRI 06 4 EASTER IN STRATFORD-UPON-AVON *<br />

MON 09 5 WARNER HOLME LACEY MALVERN HILLS & THE BLACK & WHITE TRAIL *<br />

FRI 13 4 THE FLORIADE & AMAZING ANTWERP 28<br />

MON 16 4 COTSWOLDS & THE BLOSSOM TRAIL 19<br />

SUN 22 5 DELIGHTFUL DURHAM, BEAMISH & TREASURES OF THE NORTH *<br />

SUN 22 3 REIMS CHAMPAGNE TASTER BREAK *<br />

*View our previous brochure, visit our website or, call us for full details and offers on April tours.<br />

MAY<br />

THU 03 5 LINCOLNSHIRE EXPLORER AND SPALDING FLOWER PARADE 7<br />

SAT 05 2 WINCHESTER WINTER BREAK 7<br />

MON 07 5 TORQUAY, DARTMOOR AND THE DEVON COAST 8<br />

FRI 11 4 COTSWOLDS GARDENS AND MALVERN SPRING RHS SHOW 19<br />

MON 14 5 WARNER SINAH WARREN HOTEL, HAYLING ISLAND, HAMPSHIRE 20<br />

THU 17 3 FLOWERS IN FRANCE - THE FRENCH ‘CHELSEA’ AND MONET’S GARDEN 23<br />

FRI 18 4 CRUISING AND THE COTSWOLDS 19<br />

FRI 25 4 BRUSSELS AND BRUGES WITH BRUSSELS JAZZ FESTIVAL 23<br />

SAT 26 2 MONKEYWORLD AND LONGLEAT 8<br />

MON 28 5 FALMOUTH BEACH CORNISH CREAM 8<br />

JUNE<br />

SUN 03 2 THE QUEEN’S DIAMOND JUBILEE AT THE WALDORF 9<br />

THU 07 5 NORTH EAST TREASURES AND YORKSHIRE DELIGHTS 9<br />

FRI 08 8 AUSTRIA - A TASTE OF THE TYROL 24<br />

THU 14 3 PORTSMOUTH AND THE ISLE OF WIGHT 9<br />

MON 18 5 WARNER BODELWYDDAN CASTLE, SNOWDONIA, NORTH WALES 21<br />

FRI 22 4 HOLLAND WITH FLOWERS AND FUN AT THE FLORIADE 29<br />

FRI 29 4 SEVERN VALLEY RAILWAY 1940’S WEEKEND AND<br />

BLACK COUNTRY MUSEUM<br />

10<br />

JULY<br />

MON 02 5 WARNER BEMBRIDGE COAST HOTEL, ISLE OF WIGHT 21<br />

FRI 06 3 UK MYSTERY TOUR 22<br />

SAT 07 2 BRUGES WEEKEND 24<br />

MON 09 5 HISTORIC LIVERPOOL AND PORT SUNLIGHT 10<br />

THU 12 5 SECRETS OF SOMERSET 11<br />

FRI 13 3 CONTINENTAL MYSTERY TOUR 22<br />

MON 16 5 FALMOUTH BEACH CORNISH CREAM 8<br />

SUN 22 5 PRIDE OF THE PEAK DISTRICT AND CHESHIRE 11<br />

MON 23 5 ALNWICK AND NORTHUMBRIA HIGHLIGHTS 11<br />

THU 26 5 SHROPSHIRE AND IRONBRIDGE, RAIL AND SAIL 12<br />

FRI 27 5 NORMANDY HIGHLIGHTS, FRANCE 24<br />

SUN 29 5 PURE IRELAND - KILDARE AND THE WICKLOW MOUNTAINS 12<br />

KEY<br />

AROUND THE UK EXPLORE EUROPE<br />

SEATING PLAN<br />

A request for particular seats can be made at<br />

the time of booking but since allocation is on<br />

a fi rst come fi rst serve basis, early reservation is<br />

recommended. A copy of the coach seating plan<br />

is set out below, but for operational reasons<br />

a coach with a different confi guration may be<br />

used from time to time. We reserve the right to<br />

make whatever amendments are necessary as<br />

a result but will make every effort to limit any<br />

inconvenience. Specifi c seats are not reserved<br />

on any feeder services used to reach the main<br />

departure point. All of our vehicles are fi tted with<br />

seat belts and you are required by law to use<br />

them.<br />

TRAVEL INSURANCE<br />

We believe in offering our passengers the<br />

complete holiday package and are pleased to<br />

be able to offer comprehensive travel insurance<br />

with all of our coach holidays for your peace<br />

of mind. We strongly recommend that you<br />

are covered by travel insurance – not only for<br />

obvious risks, such as medical expenses or loss<br />

of baggage, but also to cover cancellation costs<br />

due to unforeseen circumstances. Should you<br />

wish to take advantage of our holiday insurance,<br />

please see details on our website when booking<br />

online, or ask for further information when<br />

booking by phone.<br />

4 8 12 16 20 28 32 36 40 44 49<br />

3 7 11 15 19 27 31 35 39 43 48<br />

47<br />

2 6 10 14 18 22 24 26 30 34 38 42 46<br />

1 5 9 13 17 21 23 25 29 33 37 41 45<br />

AUGUST<br />

SUN 05 5 HARROGATE AND YORKSHIRE DALE DELIGHTS 12<br />

WED 08 5 FAIRYTALE LUXEMBOURG AND THE MOSELLE VALLEY 25<br />

MON 13 5 STAFFORDSHIRE AND THE POTTERIES 13<br />

FRI 17 2 MONKEYWORLD AND LONGLEAT 8<br />

FRI 17 3 BRUSSELS CARPET OF FLOWERS 25<br />

MON 20 5 BARNSTAPLE AND NORTH DEVON COSTAL DELIGHTS 13<br />

WED 22 5 CHARMING CHESHIRE 13<br />

WED 22 5 CHATEAUX AND GARDENS OF THE LOIRE VALLEY 26<br />

MON 27 5 THE LAKE DISTRICT AND CUMBRIA 14<br />

MON 27 5 WARNER BEMBRIDGE COAST HOTEL, ISLE OF WIGHT 21<br />

FRI 31 3 GREAT YARMOUTH MARITIME FESTIVAL AND TALL SHIPS 14<br />

SEPTEMBER<br />

MON 03 5 SNOWDONIA, PORTMEIRION AND THE CAMBRIAN COASTLINE 15<br />

MON 03 5 LAST DROP VILLAGE AND A TASTE OF LANCASHIRE 14<br />

SUN 09 4 THE EDEN PROJECT AND HISTORIC PLYMOUTH 15<br />

MON 10 5 VALKENBURG AND THE FLORIADE 29<br />

MON 10 3 DOWNTON ABBEY 15<br />

THU 13 9 TOUR OF SCOTLAND - SILVER CITY & THE HIGHLANDS 16<br />

SUN 16 5 THE MANCHESTER SHIP CANAL AND HIDDEN VILLAGES OF LANCASHIRE 16<br />

FRI 21 4 CRUISING AND THE COTSWOLDS 19<br />

SAT 22 2 NATIONAL MEMORIAL ARBORETUM AND BLACK COUNTRY MUSEUM 17<br />

MON 24 5 BOURNEMOUTH, POOLE AND WEYMOUTH 17<br />

MON 24 5 BLACKPOOL ILLUMINATIONS 18<br />

SAT 29 9 SPECTACULAR LAKE GARDA & VENICE 27<br />

SUN 30 3 COTSWOLDS COUNTRY HOUSE AND WEST COUNTRY HIGHLIGHTS 19<br />

OCTOBER<br />

FRI 05 3 UK MYSTERY TOUR 22<br />

SUN 07 7 LOCH LOMAND AND THE TROSSACHS 18<br />

MON 08 5 WARNER CRICKET ST THOMAS, SOMERSET 21<br />

SAT 13 8 AUSTRIA AUTUMN IN THE TYROL FREE BAR BREAK 26<br />

THU 18 3 FLOWERS IN FRANCE - THE FRENCH ‘CHELSEA’ AND MONET’S GARDEN 23<br />

MON 22 5 WARNER BEMBRIDGE COAST HOTEL, ISLE OF WIGHT - TURKEY AND TINSEL 21<br />

FRI 26 4 CONTINENTAL MYSTERY TOUR 22<br />

NOVEMBER<br />

MON 05 5 CORNWALL TURKEY AND TINSEL 32<br />

MON 12 5 VALKENBURG DUTCH TURKEY AND TINSEL 32<br />

MON 12 5 WELSH HOUSE PART DRINKS INCLUSIVE 32<br />

MON 19 5 GREAT YARMOUTH, THURSFORD - TURKEY AND TINSEL 32<br />

FRI 23 4 STEP INTO CHRISTMAS - BATH, BRISTOL AND CHELTENHAM 32<br />

FRI 23 3 BIRMINGHAM TATTOO AND FRANKFURT CHRISTMAS MARKET 32<br />

THU 29 5 ST NICHOLAS FAYRE AND HAREWOOD HOUSE AT CHRISTMAS 32<br />

FRI 30 3 BRUSSELS AND BRUGES CHRISTMAS MARKETS 32<br />

CRUISES AND FLIGHTS 30 & 31<br />

DECEMBER TOURS 32<br />

COMING UP IN 2013 33<br />

FOR ADDED SECURITY<br />

As members of the Guild of British Coach<br />

Operators, an organisation that demands the<br />

highest standards from its associate companies,<br />

we are compelled to operate a fi rst class service<br />

in order to retain this membership status. We are<br />

also longstanding members of the Confederation<br />

of Passenger Transport and the Coach Tourism<br />

Council.<br />

OPENING HOURS:<br />

Monday 09:00 – 17:30<br />

Tuesday 09:00 – 17:30<br />

Wednesday 09:00 – 17:30<br />

Thursday 09:00 – 17:30<br />

Friday 09:00 – 17:30<br />

Saturday 09:00 – 12:30<br />

Sunday CLOSED<br />

BOOKING OPTIONS:<br />

Tel: 01303 261870<br />

Email: info@buzzlinestravel.co.uk<br />

Web: www.buzzlinestravel.co.uk<br />

We also have a number of <strong>Travel</strong> Agents<br />

throughout Kent. Please call for details.<br />

5


6<br />

Kildare<br />

Drymen<br />

Caernarfon<br />

Aberdeen<br />

Alnwick<br />

Harrogate<br />

Liverpool<br />

Bodelwyddan<br />

Chester Cheshire<br />

Durham am<br />

Cardigan Bay<br />

Walsall<br />

Stourport-on-Severn Solihull<br />

Stratford<br />

Cotswolds<br />

Cheltenham<br />

Tortworth<br />

Blunsdon Waldorf<br />

Bristol<br />

Swindon<br />

Bath<br />

Longleat<br />

Barnstaple<br />

Taunton<br />

Cricket St. Thomas<br />

Bournemouth<br />

Torquay<br />

Weymouth<br />

Winchester<br />

Hayling Island<br />

Portsmouth<br />

Bembridge<br />

Isle of Wight<br />

Newquay<br />

Paignton<br />

Plymouth<br />

Falmouth<br />

Grange-over-Sands<br />

York<br />

Harewood<br />

Blackpool<br />

Southport<br />

Rochdale<br />

Last Drop Village<br />

Shropshire<br />

SOMETHING<br />

FOR<br />

EVERYONE!<br />

Jersey<br />

Guernsey<br />

Stoke-on-Trent<br />

Normandy<br />

Lisieux<br />

Barcelona Barcelon Barcelo<br />

Orgeval<br />

TTours<br />

TTours<br />

Lincoln<br />

OUR<br />

DESTINATIONS<br />

FOR 2012<br />

Norwich<br />

Thursford ord o<br />

Great Yarmouth<br />

Ostend Eindhoven<br />

Bruges Antwerp<br />

Brussels<br />

Cologne<br />

Valkenburg<br />

Reims<br />

Monschau<br />

Luxembourg<br />

Lake Garda<br />

Austrian<br />

Tyrol


AROUND THE UK<br />

DEPARTURE DAYS PRICE<br />

Thursday 3rd May 5 from £349<br />

SINGLE SUPPLEMENT from £64<br />

DEPARTURE DAYS PRICE<br />

Saturday 5th May 2 from £119<br />

SINGLE SUPPLEMENT from £15<br />

LINCOLNSHIRE EXPLORER AND<br />

SPALDING FLOWER PARADE<br />

A treasure trove of delights for all to enjoy – ‘Food Glorious Food’<br />

We head to the city of Lincoln where you will have plenty of time to visit the third largest cathedral in the world,<br />

stroll around the Brayford Waterfront viewing the many sculptures or browse the many shops. During our<br />

visit, we enjoy tea and cake whilst hearing about chocolate making and the history of chocolate. We head to<br />

Burghley House, one of the largest and grandest houses of the fi rst Elizabethan age which is a superb example<br />

of British heritage. We also travel to the world-famous Spalding Flower Parade where you will see magnifi cent<br />

displays of fl owers and breathtaking fl oats decorated with thousands of hand-pinned tulip heads.<br />

Hotel – 3* The Olde Barn Hotel<br />

The award-winning superior Olde Barn<br />

Hotel is a charming rustic hotel, set in<br />

the beautiful countryside of Grantham<br />

in the heart of England. Comfortably<br />

furnished and tastefully decorated,<br />

with the atmospheric Barn restaurant,<br />

traditional bar and luxurious spa.<br />

WHAT’S INCLUDED<br />

• Four nights dinner, bed and breakfast<br />

• Entrance to Burghley House with guided tour<br />

• Visit to Hansen’s Chocolate House<br />

• Excursion to Lincoln<br />

• Spalding Flower Parade<br />

WINCHESTER WEEKEND<br />

BREAK<br />

The beautiful south of England historic delights<br />

After travelling through some of England’s best countryside, skimming the edge of the South Down, we<br />

arrive in Winchester for a guided city tour, visiting both culture and architectural heritage sites before enjoying<br />

free time. On Sunday morning, we enjoy another guided tour, this time visiting the magnifi cent Winchester<br />

Cathedral. Constructed in the aftermath of the Battle of Hastings, contained within its library is the Winchester<br />

Bible, one of the largest and fi nest of all surviving 12th century English bibles. Included is a visit to Winchester<br />

City Mill, a medieval working watermill powered by the River Itchen.<br />

Hotel – 4* Holiday Inn,<br />

Winchester<br />

Set amidst the picturesque and<br />

serene Hampshire countryside is the<br />

contemporary Holiday Inn Winchester,<br />

where you can be assured that your visit<br />

will be of high quality as you relax. All<br />

attractions Winchester has to offer are<br />

nearby with the town centre being just<br />

two miles from the Hotel.<br />

WHAT’S INCLUDED<br />

• One night dinner, bed and breakfast<br />

• Blue Badge guided City tour<br />

• Winchester Cathedral with guided tour<br />

• Winchester City Mill<br />

All tours can be booked with just £50 DEPOSIT per person<br />

NEW<br />

7<br />

AROUND THE UK – MAY


8<br />

AROUND THE UK – MAY<br />

DEPARTURE DAYS PRICE<br />

Monday 7th May 5 from £329<br />

SINGLE SUPPLEMENT FREE<br />

© WWW.LONGLEAT.CO.UK<br />

DEPARTURE DAYS PRICE<br />

Saturday 26th May 2 from £139<br />

Friday 17th August from £139<br />

SINGLE SUPPLEMENT from £20<br />

DEPARTURE DAYS PRICE<br />

Monday 28th May 5 from £399<br />

All single rooms over our allocation may incur a supplement<br />

Monday 16th July 5 from £419<br />

All single rooms over our allocation may incur a supplement<br />

TORQUAY, DARTMO0R AND<br />

THE DEVON COAST<br />

The English Riviera – 22 miles of stunning South Devon coastline<br />

Torquay, the ‘Queen of the Riviera’, is ranked by many as the most glamorous and famous of all the West<br />

Country resorts, with a palm-tree lined promenade, seafront gardens and lively international marina<br />

and harbour. Steeped in history Torquay is known for being the birthplace of renowned writer Agatha<br />

Christie. Enjoy a traditional Devonshire cream tea with a novel or two! We include a visit to the Dartmoor<br />

National Park an optional excursion to Dartmouth. Discover great moors, woodlands, picturesque villages<br />

and abundance of myths, legends and ghostly goings on! Perhaps you’ll take a riverboat cruise or ride<br />

on a steam train.<br />

Hotel – 4* Palace Hotel, Torquay<br />

Set in 25 acres of stunning, beautifully<br />

tended wooded grounds, the Palace<br />

Hotel is at the heart of the English<br />

Riviera. Fabulous gardens, splendid<br />

coastlines and great leisure facilities<br />

make this a very special destination. Its<br />

notable heritage has not been lost.<br />

MONKEYWORLD AND LONGLEAT<br />

This great value weekend break visits these two wonderful UK<br />

attractions<br />

With over 240 primates of 17 different species, Monkey World is the largest primate rescue centre in<br />

the world. Set amongst the woodlands of Dorset, the Ape Rescue Centre has been a lifeline for primates<br />

from all over the world since 1987. 2012 will be a great year to visit as they celebrate their 25th birthday.<br />

Then, at Longleat, enjoy incredibly close encounters with some of the world’s most amazing animals in<br />

our drive through the Safari Park. From the majestic to the mischievous, the cute to the colossal, the<br />

sleek to the stripy, and the tallest to the smallest…there is so much to look out for in this amazing world<br />

of animals. Home to the 7th Marquess of Bath, Longleat house is set within 900 acres of magnifi cent<br />

parkland, with a further 8000 acres of woodland, lakes and farmland to enjoy.<br />

Hotel – Holiday Inn, Salisbury<br />

In the heart of picturesque Wiltshire<br />

the contemporary Holiday Inn Salisbury,<br />

Stonehenge, is stylish and comfortable.<br />

Newly built in 2007, all rooms are<br />

comfortable and well equipped. Having<br />

returned to the hotel, guests are invited<br />

to unwind in the fashionable Solstice<br />

Bar and Grill restaurant. A lift serves all<br />

fl oors.<br />

FALMOUTH BEACH<br />

CORNISH CREAM<br />

A premier resort on the Cornish Rivera<br />

founded on centuries of nautical history<br />

Falmouth is a charming old port with a year round mild climate that allows subtropical gardens to fl ourish.<br />

Its famous natural harbour, narrow cobbled streets, olde-worlde inns and many historic buildings are a joy to<br />

explore. Our journey takes us west with a lunch stop en-route before continuing onto our hotel arriving in good<br />

time to relax. We also provide a fantastic array of excursions including a trip to the bustling town of Truro and<br />

the fabulous Cornish Coast taking in St Ives, Penzance and St Michael’s Mount. An optional trip to the ‘8th<br />

wonder of the world’ that is the Eden project will also be available for those who choose.<br />

Hotel – 4* Falmouth Beach<br />

Hotel<br />

Situated on Cornwall’s southern<br />

coast, directly overlooking Gyllyngvase<br />

Beach, Falmouth, this well-appointed<br />

family-run hotel will delight. Not only<br />

is it renowned for its accommodation,<br />

service and quality, it is also just ten<br />

minutes walk from the bustling town<br />

centre and offers spectacular sea views.<br />

WHAT’S INCLUDED<br />

• Four nights dinner, bed and breakfast<br />

• Day at leisure in Torquay<br />

• Dartmoor National Park tour<br />

WHAT’S INCLUDED<br />

• One night dinner, bed and breakfast<br />

• Longleat Passport Ticket*<br />

• Monkeyworld entry<br />

*Our ticket allows you to enjoy whichever of the attractions you want to see.<br />

*We are unlikely to drive through the Monkey Enclosure at Longleat due to<br />

vehicle damage<br />

WHAT’S INCLUDED<br />

• Four nights dinner, bed and<br />

breakfast<br />

• Tea and coffee after dinner<br />

• Welcome pre-dinner drinks<br />

reception<br />

• Evening entertainment<br />

• Afternoon tea, coffee and<br />

biscuits<br />

• Full use of indoor leisure<br />

facilities ‘The Beach Club’ –<br />

heated pool, hot tubs, steam<br />

room, sauna and fi tness suite<br />

• Visit to Truro plus Coastal<br />

Explorer with St Ives, Penzance<br />

and St Michael’s Mount<br />

Don’t forget to sign up to our EMAIL NEWSLETTER for our latest trips, offers and updates!<br />

NEW


DEPARTURE DAYS PRICE<br />

Sunday 3rd June 2 from £139<br />

SINGLE SUPPLEMENT from £60<br />

DEPARTURE DAYS PRICE<br />

Thursday 7th June 5 from £349<br />

SINGLE SUPPLEMENT from £60<br />

DEPARTURE DAYS PRICE<br />

Thursday 14th June 3 from £189<br />

SINGLE SUPPLEMENT from £30<br />

THE QUEEN’S DIAMOND<br />

JUBILEE AT THE WALDORF<br />

Celebrate six decades on the throne. Queen Elizabeth’s<br />

Diamond Jubilee 2012<br />

Hotel – 5* Waldorf Hilton, London<br />

The Waldorf Hilton hotel is just fi ve minutes’ walk from fantastic shopping in Covent<br />

Garden and close to many of London’s other numerous attractions and restaurants.<br />

Bedrooms have been outfi tted to the highest standard and the entire hotel is<br />

equipped with all the facilities one would expect from such a property.<br />

* Pool and fi tness centre normally close at 6pm on Sunday evening and may be unavailable due<br />

to circumstances beyond our control or the weekend celebrations.<br />

*This itinerary is based on the information currently available. We reserve the right to amend it<br />

once plans for the Diamond Jubilee celebrations have been fi nalised. Timings to be confi rmed.<br />

NORTH EAST TREASURES NEW<br />

AND YORKSHIRE DELIGHTS<br />

The fi nest aspects of Northern England<br />

Visit the majestic cathedral city of Durham and experience an hour long guided tour of the world heritage<br />

accredited Durham Cathedral. During your stay, why not also engage in a nostalgic train journey across<br />

the moors. Follow the Catherine Cookson Birth Trail, a fascinating tour of the borough of South Tyneside<br />

highlighting areas associated with her life. View Catherine’s birthplace before fi nishing at South Shields<br />

Museum. We will also make our way to Whitby, an ancient sea port surrounded by the North York Moors<br />

National Park. A replica of the Endeavour, Captain James Cook’s Ship, can be found here. Perhaps, treat<br />

yourself to lunch at the Magpie Café, described by Rick Stein as ‘best fi sh and chip shop in Britain’.<br />

Finally, on our return journey we stop off at York.<br />

Hotel – The Blackwell Grange Hotel<br />

An historic Georgian mansion situated in<br />

nine acres of ground, just one mile from<br />

the market town of Darlington. From<br />

the moment you turn into the long and<br />

sweeping driveway, and catch your fi rst<br />

glimpse of the Georgian façade, you know<br />

you are somewhere special.<br />

PORTSMOUTH AND<br />

THE ISLE OF WIGHT<br />

Outstanding natural beauty with extraordinary naval history<br />

Portsmouth is a vibrant, modern city that boasts a proud maritime history, with plenty to see and do.<br />

The main attraction is the Portsmouth Historic Dockyard, which offers the opportunity to climb aboard<br />

two warships and examine the re-claimed galleon, the Mary Rose. You will have time to take advantage<br />

of the abundance of shops and cafés, or maybe take in the coastal panoramas, from the Spinnaker<br />

Tower. On day two our included excursion takes you across to the Isle of Wight. The island, half of<br />

which is designated an Area of Outstanding Natural Beauty, offers swathes of colourful countryside and<br />

breathtaking coastal scenery.<br />

Hotel – 4* Holiday Inn, Portsmouth<br />

This Holiday Inn is in a great location for<br />

exploring Portsmouth’s many attractions.<br />

It is a dockside walk from restaurants and<br />

shops at Gunwharf Quays and minutes from<br />

Portsmouth’s Historic Dockyard. Plenty of<br />

amenities, including an on-site health centre<br />

and stylish restaurant will help you to relax<br />

after a hard day exploring.<br />

WHAT’S INCLUDED<br />

• Four nights dinner, bed and breakfast<br />

• Durham with private guided tour of Cathedral<br />

• Catherine Cookson ‘Birth Trail’ guided coach tour<br />

• Whitby and journey on North Yorkshire Moors Railway<br />

• Free time in York<br />

WHAT’S INCLUDED<br />

• Two nights dinner, bed and breakfast<br />

• Welcome tea/coffee on arrival<br />

• Return ferry crossings from Portsmouth to Fishbourne on<br />

the Isle of Wight<br />

• Isle of Wight island tour<br />

• Free time in Portsmouth<br />

Stuck for that perfect gift idea? Buy your loved ones a GIFT VOUCHER today – you pay, they choose!<br />

NEW<br />

This super break gives you the opportunity to be a part of the celebrations and explore the city at your<br />

own leisure. The spectacle begins with the awe-inspiring Queen’s River Pageant and Thames Flotilla on<br />

Sunday. Over a thousand decorated boats will sail down the River Thames, with the Queen’s barge at its<br />

head fi nishing with a Jubilee gun salute at Tower Bridge.<br />

WHAT’S INCLUDED<br />

• One night bed and full<br />

English Breakfast<br />

• Orientation tour and<br />

free time in London<br />

NEW<br />

9<br />

AROUND THE UK – JUNE


10<br />

AROUND THE UK – JUNE – JULY<br />

DEPARTURE DAYS PRICE<br />

Friday 29th June 4 from £279<br />

SINGLE SUPPLEMENT from £45<br />

DEPARTURE DAYS PRICE<br />

Monday 9th July 5 from £369<br />

SINGLE SUPPLEMENT from £64<br />

SEVERN VALLEY RAILWAY NEW<br />

1940’S WEEKEND AND BLACK<br />

COUNTRY MUSEUM<br />

Step back in time to experience life in 1940’s England<br />

Our visit to Stourport-on-Severn, once one of the busiest inland ports in the Midlands, will have you<br />

admiring its lovely Georgian buildings. Included is a full day visit to the Severn Valley Railway to<br />

experience its 1940’s weekend event. Here you can enjoy a journey on the railway, travelling through<br />

glorious and unspoilt countryside and crossing over the famous Victoria Bridge. Costumed re-enactors<br />

give an insight into the era, along with the opportunity to see replica 1940’s homes, historic vehicles,<br />

sales stands, a wedding, fashion shows and even a battle! There is also a Big Band Show taking place at<br />

Kidderminster Station. In addition we enjoy a guided tour of the Black Country Living Museum. Covering<br />

26 acres of former industrial land, the Black Country Living Museum is uniquely placed to tell the story<br />

of the creation of the world’s fi rst industrial landscape. Over 50 authentic shops, houses and workshops<br />

have been carefully reconstructed to preserve the character of the region. Explore the canalside village,<br />

where you can meet and chat to the costumed characters and experience the authentic sights, sounds,<br />

smells and tastes from the past. A costumed Museum guide will escort us on our visit and our guided<br />

tour includes a lesson in the Victorian Schoolroom, so please behave!<br />

Hotel – 4* Menzies Stourport Manor<br />

One of the fi nest contemporary country house hotels<br />

in Worcestershire, the Stourport Manor Hotel stands in<br />

23 acres of grounds. Relax in your stylish, well furnished<br />

bedroom or pamper yourself in ‘Waves’ Health and<br />

Leisure Club. An idyllic setting with contemporary décor<br />

makes this a perfect destination.<br />

* This hotel does not have a lift. However, there are many<br />

ground fl oor rooms and public areas, which are easily<br />

accessible.<br />

HISTORIC LIVERPOOL<br />

AND PORT SUNLIGHT<br />

So much more than just a city, Liverpool is the<br />

centre of a vast area of beauty, history and entertainment<br />

Liverpool is so much more than just a city, it is the centre of a vast area of beauty, history and entertainment<br />

that deserves its well earned status as a former European Capital of Culture. You’ll have plenty of free<br />

time to explore the many attractions of Liverpool. The Albert Dock and the historic Waterfront have been<br />

developed as a tourist centre with a myriad of attractions including a dedicated Beatles museum where<br />

you can witness the collected memorabilia including John Lennon’s piano. Experience the sights and<br />

sounds of Beatles Liverpool on a Magical Mystery Tour taking in some of their childhood homes, schools<br />

and places that inspired some of their most memorable songs like Penny Lane & Strawberry Fields.<br />

Also, take time to appreciate the Beatles inspired decor and artwork at The Hard Days Night Hotel. We<br />

will “ferry ‘cross the Mersey” on a river explorer cruise with stunning views and fascinating history and<br />

take a step back in time visiting Port Sunlight Museum and Village where we have a guided tour of the<br />

beautifully maintained Garden Village set in 130 acres of parkland. This unique late 19th Century village<br />

was built by William Hesketh Lever to house his soap factory workers at Lever Brothers, which eventually<br />

evolved into the global giant Unilever. After the tour, enjoy an included tea or coffee before exploring the<br />

Museum and fi nally receive a tablet of Sunlight Soap as a memento of your visit!<br />

Hotel – 4* Marriott Liverpool<br />

The Marriott Liverpool Hotel is ideally<br />

located in the city centre, overlooking<br />

the vibrant Queen’s square and is<br />

within walking distance of many<br />

attractions. All bedrooms are beautifully<br />

furnished. The hotel features a bar area<br />

and restaurant, plus a leisure club with<br />

indoor pool. A lift serves all fl oors.<br />

WHAT’S INCLUDED<br />

• Three nights dinner, bed and breakfast<br />

• Day entry to Severn Valley Railway 1940’s<br />

weekend, including unlimited travel on the<br />

railway and entry to all exhibitions on show<br />

• Guided tour at the Black Country Living<br />

Museum<br />

NEW<br />

WHAT’S INCLUDED<br />

• Four nights dinner, bed and breakfast<br />

• Three course dinner with a choice of menu<br />

• Mersey Ferry river cruise<br />

• ‘Magical Mystery Tour’<br />

• Afternoon tea at the Hard Day’s Night Hotel<br />

• Port Sunlight Museum and Village, with guided tour, tea/coffee<br />

BOOK SECURELY ONLINE at www.buzzlinestravel.co.uk or call our dedicated team on 01303 261870!


DEPARTURE DAYS PRICE<br />

Thursday 12th July 5 from £369<br />

SINGLE SUPPLEMENT from £60<br />

DEPARTURE DAYS PRICE<br />

Sunday 22nd July 5 from £379<br />

Any single rooms over our allocation may incur a supplement<br />

DEPARTURE DAYS PRICE<br />

Monday 23rd July 5 from £379<br />

SINGLE SUPPLEMENT from £100<br />

SECRETS OF SOMERSET<br />

Myth, legend, market towns and moors<br />

We will journey back in time through lovely countryside onboard an authentic heritage steam train. The<br />

glorious surrounding countryside is as varied as it is beautiful. Distant Exmoor, unspoilt villages, church<br />

towers, the coast of the Bristol Channel, the Welsh coastline and Dunster’s imposing castle, are all seen<br />

throughout the 20 mile journey with complimentary refreshments being served. Minehead will be explored<br />

before taking the coast road along the top of Exmoor, where a different perspective is found with every turn.<br />

The contrast between our leisurely trip to Wells, England’s smallest city and drive through Cheddar Gorge,<br />

England’s largest Gorge, will leave you in awe. If that was not enough, we also enjoy a gentle horse-drawn<br />

cruise along the Grand Western Canal with a Devon cream tea included.<br />

Hotel – 3*Holiday Inn, Taunton<br />

The peaceful Holiday Inn in Taunton<br />

combines good value and modern<br />

accommodation with friendly service,<br />

while benefi ting from a great location<br />

for exploring Somerset. Comfortable ensuite<br />

bedrooms are all well equipped.<br />

The lounge and bar area, gym, swimming<br />

pool and sauna, provide further benefi ts<br />

to guests.<br />

WHAT’S INCLUDED<br />

• Four nights dinner, bed and breakfast<br />

• Single journey on the West Somerset Railway, Minehead and<br />

Exmoor<br />

• Guided tour of Bishop’s Palace and Gardens with tea/coffee<br />

and biscuits<br />

• Wells and drive through Cheddar Gorge<br />

• Horse-drawn barge canal trip with Devon Cream Tea<br />

PRIDE OF THE PEAK DISTRICT<br />

AND CHESHIRE<br />

Spectacular unspoiled moorland, hills and lush valleys<br />

The magnifi cent scenery of the Southern Pennines led this to be the country’s fi rst, and still the busiest,<br />

National Park. With hundreds of square miles of spectacular scenery, along with numerous historic<br />

houses, the Peak District has something to offer everyone. Nestling within sweeping moorland, Lyme Park<br />

is a magnifi cent estate. Its wild remoteness and powerful beauty contrast with one of the most famous<br />

country-house images in England. Visits to Bakewell, home of the famous pudding, and Haddon Hall, a<br />

fortifi ed medieval manor house dating from the 12th century, will be included. Of course, we could not<br />

leave without a visit to the lovely Chatsworth House, which is one of Britain’s treasure houses.<br />

Hotel – 4* Barcelo Shrigley Hall Hotel<br />

One of the most prestigious hotels in the area,<br />

the 19th century Barcelo Shrigley Hall Golf and<br />

Country Club Hotel, sits on the edge of the<br />

Peak District National Park in its own 262 acre<br />

estate overlooking the Cheshire plain. Elegant<br />

decor complements the delightful views over<br />

the grounds.<br />

WHAT’S INCLUDED<br />

• Four nights dinner, bed and breakfast<br />

• Welcome drink<br />

• Three course dinner each evening with a choice of menu<br />

• Entrances to Lyme Park House and Gardens, Haddon Hall<br />

and Chatsworth House and Gardens<br />

• Visit to Bakewell<br />

ALNWICK AND NORTHUMBRIA<br />

HIGHLIGHTS<br />

Dramatic moorland scenery and windswept coastlines, the best<br />

Northumberland has to offer<br />

<strong>Travel</strong>ling through the Northumberland National Park, we spend a day in and around Alnwick. Its medieval<br />

castle is considered to be one of the fi nest in the country and recently found fame as ‘Hogwarts’ in the Harry<br />

Potter fi lms. Its fabulous 12-acre garden is a modern, contemporary creation and includes the vast Grand<br />

Cascade with its many weirs and fountains. Time will be spent exploring the historic market town of Hexham,<br />

overlooking the beautiful Tyne Valley and the beautiful Abbey Church of St Wilfrid. Northumberland’s<br />

Heritage Coastline and the famous Bamburgh Castle will follow. If the tide permits, we cross the narrow<br />

causeway to the Holy Island. The contrast between the spectacular forest, quaint villages, sandy beaches<br />

and luxury accommodation should make this tour a huge success.<br />

Hotel – De Vere Slaley Hall<br />

An elegant Edwardian mansion set in 1000<br />

acres of the fi nest Northumberland moorland<br />

and forest is now one of England’s most<br />

elegant luxury hotels. Furnished to a very high<br />

standard, its unique location, fabulous interiors,<br />

leisure facilities and team of passionate staff<br />

will make your stay extra special.<br />

WHAT’S INCLUDED<br />

• Four nights dinner, bed and breakfast<br />

• Alnwick Castle and Alnwick Gardens<br />

• Bamburgh Castle<br />

• Holy Island (tide permitting)<br />

• Visit to Hexham<br />

Follow us on FACEBOOK and TWITTER for exclusive offers and updates!<br />

11<br />

AROUND THE UK – JULY


12<br />

AROUND THE UK & IRELAND – JULY – AUGUST<br />

DEPARTURE DAYS PRICE<br />

Thursday 26th July 5 from £379<br />

SINGLE SUPPLEMENT from £60<br />

© Tourism Ireland<br />

DEPARTURE DAYS PRICE<br />

Sunday 29th July 5 from £399<br />

SINGLE SUPPLEMENT from £80<br />

DEPARTURE DAYS PRICE<br />

Sunday 5th August 5 from £349<br />

Any single rooms over our allocation may incur a supplement<br />

SHROPSHIRE AND<br />

IRONBRIDGE, RAIL AND SAIL<br />

Step back in time and catch a glimpse of England and Wales in<br />

times gone by<br />

On the border of England and Wales a backcloth of patchwork fi elds, wooded valleys, picturesque rivers and rolling<br />

hills awaits. We join the Llangollen Railway for a steam train ride along the banks of the River Dee. We spend time<br />

exploring the quaint Welsh town of Llangollen in a stunning valley setting and board a narrowboat for a lovely<br />

cruise through the Welsh borderlands along the Llangollen Canal. See the sheepdogs put through their paces and<br />

learn how the shepherd and his dogs work together at Ewe-Phoria followed by fresh scones at the bistro. Finally,<br />

the Ironbridge Gorge Museums set along the River Severn will bring our tour to a close.<br />

Hotel – Macdonald Hill Valley Golf and Country<br />

Having undergone an 18 million pound refurbishment in<br />

2006, this hotel has proved to be one of the most sought<br />

after destinations in central England. It is ideally located<br />

on the Cheshire, Shropshire Border, set in peaceful private<br />

grounds amidst 300 acres of beautiful countryside. Wellknown<br />

as one of the Top 10 golf venues in the UK, the<br />

leisure facilities, service and quality are as one would<br />

expect – <strong>second</strong> to none.<br />

PURE IRELAND – KILDARE NEW<br />

AND THE WICKLOW MOUNTAINS<br />

From the town of Athy, discover what the Emerald Isle has to offer<br />

We start in Kildare. Synonymous with horse racing, a guided tour of the Irish National Stud, home to some of<br />

Ireland’s fi nest thoroughbred horses in the world, is a must. Within the grounds, we view what is claimed to<br />

be the fi nest Japanese gardens in Europe. After lunch we head to Newbridge Silver Museum, a major name<br />

in the design of jewellery, accessories and gifts. View an incredible collection of paraphernalia of the stars of<br />

stage and screen. A guided tour of Castletown House, Ireland’s largest and earliest Palladian style house, is<br />

included before we visit the Village Inn, where Arthur Guinness brewed his fi rst beer. To complete our visit,<br />

we enjoy a scenic tour in and around the magnifi cent Wicklow Mountains.<br />

Hotel – 4* Carlton Abbey Athy<br />

Hotel<br />

This boutique hotel, leisure club and spa<br />

is one of the most unique in Ireland.<br />

Situated in the heart of Kildare, this<br />

landmark building was once the Sisters<br />

of Mercy convent. A remarkable feature<br />

bar occupying the old chapel features<br />

the original tiled fl oor and carved wood<br />

interior.<br />

HARROGATE AND YORKSHIRE<br />

DALE DELIGHTS<br />

The rolling dales and rugged lay of the land make this region a<br />

favourite destination<br />

This holiday is based in the attractive spa town of Harrogate with its magnifi cent Victorian buildings,<br />

colourful banks of fl owers, broad tree-lined boulevards and wide open spaces. We explore the dramatic<br />

scenery of the Yorkshire Dales and include Pateley Bridge, renowned for its fl oral displays; the village of<br />

Grassington with its cobbled square; and the market town of Skipton, known as the ‘Gateway to the<br />

Dales’. An excursion to the fabulous medieval city of York provides further opportunity to visit awardwinning<br />

attractions. Anything from fascinating museums and York Minster, to a relaxing cruise is available.<br />

Hotel – 3* Old Swan, Harrogate<br />

Originally an 18th century coaching inn, the beautiful ivyclad<br />

Old Swan hotel is famous as the retreat of Agatha<br />

Christie during her disappearance in 1926. Today it offers<br />

guests a retreat of their own, just fi ve minutes walk from<br />

Harrogate town centre.<br />

WHAT’S INCLUDED<br />

• Return ferry crossings<br />

• Four nights dinner, bed and breakfast<br />

• A night of live Irish entertainment<br />

• Whiskey tasting session<br />

• How to make the perfect Irish coffee<br />

demonstration<br />

• Full use of leisure facilities<br />

WHAT’S INCLUDED<br />

• Four nights dinner, bed and breakfast<br />

• Ewe-phoria Sheepdog Training Centre with<br />

tea/coffee and scones<br />

• Llangollen Railway Steam Train journey<br />

• Narrow boat cruise<br />

• Ironbridge Gorge Museums<br />

• Tour of the Irish National Stud<br />

• Entry to the Japanese gardens with<br />

a light lunch<br />

• Newbridge Silver Museum<br />

• Castletown House with guided tour<br />

• Lunch at the Village Inn<br />

• Wicklow Mountains tour<br />

WHAT’S INCLUDED<br />

• Four nights dinner, bed and breakfast<br />

• Free time in York<br />

• Yorkshire Dales explorer<br />

If you’ve a trip in mind that you haven’t seen listed let us CREATE A TRIP just for you and your group!


DEPARTURE DAYS PRICE<br />

Monday 13th August 5 from £369<br />

SINGLE SUPPLEMENT from £60<br />

DEPARTURE DAYS PRICE<br />

Monday 20th August 5 from £389<br />

SINGLE SUPPLEMENT from £40<br />

DEPARTURE DAYS PRICE<br />

Wednesday 22nd August 5 from £389<br />

SINGLE SUPPLEMENT from £80<br />

STAFFORDSHIRE<br />

AND THE POTTERIES<br />

Be prepared for a surprise and see for yourself what The<br />

Potteries have to offer<br />

Hotel – 4* Best Western Moat House<br />

The stylish Best Western Moat House is ideally<br />

located in the heart of the Midlands and<br />

situated in the Festival Park area of Stoke.<br />

The hotel is purpose-built, contains all the<br />

facilities expected of a modern hotel, with<br />

spacious and well appointed bedrooms that<br />

offer more than adequate amenities. Two lifts<br />

serve all fl oors.<br />

Hotel – 3* Royal and Fortescue Hotel<br />

Situated in the very heart of the historic market town<br />

of Barnstaple, this former coaching inn earned its<br />

present title after patronage by King Edward VII. Just a<br />

few steps away are shops, restaurants, cafés, inns and<br />

Barnstaple’s famous Pannier Market. The hotel prides<br />

itself on its friendly, personal service and offers modern<br />

facilities whilst retaining its charm and character. A lift<br />

serves all fl oors.<br />

CHARMING CHESHIRE<br />

Treat yourself to a fascinating short break, with lots of<br />

wonderful places to visit, staying in an elegant hotel<br />

For starters we marvel at the unique Anderton Boat Lift and catch a glimpse of the unspoilt Cheshire countryside.<br />

At the Anderton Boat Lift we indulge in a boat trip up the lift and onto the canal. Our journey to Northwich<br />

takes us on a round boat trip along the Weaver Navigation. As one of the UK’s leading historic estates, Tatton<br />

Park has much to offer. The Mansion and Old Tudor Hall are set in 1000 acres of beautiful parkland with awardwinning<br />

gardens, a working farm and speciality shops. In Chester a 1920’s vintage bus awaits for a fun guided<br />

tour of this fascinating city. Highlights include Chester Castle, Cheshire Military Museum, Chester Cathedral<br />

and Chester Visitor Centre. Following this, you will have free time to explore this medieval city which is home to<br />

the unique 13th century ‘Rows’, half-timbered galleried shops and the largest Roman Amphitheatre.<br />

Hotel – 4* Macdonald Portal Hotel<br />

The stylish Macdonald Portal Golf Hotel and Spa<br />

is set in beautiful countryside amidst rolling hills<br />

and its elegant comfort makes it one of the fi nest<br />

hotels in Cheshire. Set in 260 acres of grounds, only<br />

10 miles from Chester, this purpose built hotel is<br />

an ideal launching pad for a tour of this charming<br />

county. All rooms are well appointed with excellent<br />

facilities and the hotel boasts wonderful leisure<br />

facilities.<br />

WHAT’S INCLUDED<br />

• Four nights dinner, bed<br />

and breakfast<br />

• Tea/coffee and cake on<br />

arrival<br />

• Evening drinks reception<br />

on fi rst evening<br />

BARNSTAPLE AND NORTH<br />

DEVON COASTAL DELIGHTS<br />

Dramatic coastlines, friendly resorts and magnifi cent scenery<br />

Devon offers spectacular stretches of ocean coast, where moors and country meet the sea. Historic Barnstaple,<br />

reputedly England’s oldest borough, provides the setting for this holiday. Whilst you will have time at leisure<br />

to explore your beautiful surroundings, you’ll also have the opportunity join our included excursions. We visit<br />

the historic fi shing village of Clovelly. This world-famous fi shing village is built into a cleft in a 400 feet high<br />

cliff, which tumbles its way down past whitewashed cottages festooned with fl owers to the tiny working<br />

port. We whisk you through the Exmoor National Park and its dramatic moorland, when making our way to<br />

Lynmouth Bay at the mouth of the River Lyn. Then it’s off to the attractive seaside resort of Ilfracombe, ‘the<br />

jewel of the North Devon Coast’, with white-washed houses and grand Victorian villas surrounded by cliffs.<br />

WHAT’S INCLUDED<br />

• Four nights dinner, bed and breakfast<br />

• Two nights in-house entertainment (subject to<br />

total numbers at hotel)<br />

• Lynmouth and Ilfracombe<br />

• Admission to Clovelly and Bideford<br />

NEW<br />

WHAT’S INCLUDED<br />

• Four nights dinner, bed and buffet breakfast<br />

• Full use of indoor leisure facilities<br />

• Anderton Boat Lift with two cruises, tea or coffee and<br />

scone.<br />

• Tatton Park<br />

• Chester with Vintage Bus Tour<br />

Are you a member of a group, club or society? Let us take the hassle out of GROUP TRAVEL!<br />

NEW<br />

From visitor centres and award winning museums, along with ‘The Potteries’ Shopping centre and glorious<br />

gardens, there is something for everyone. We visit Shugborough Hall, ancestral home of the Earls of Lichfi eld, set<br />

in 900 acres of English countryside in the heart of Staffordshire. Leave the 21st century behind you and step into<br />

the UK’s only complete working historic estate. Our highlight visit will, amongst other things, include a guided tour<br />

and light lunch in the Mansion House, with free time to explore the gardens. We also travel to Trentham Estate to<br />

marvel at the array of stunning and varied gardens. Completing the tour we visit Wedgwood Visitor Centre and<br />

Museum to learn about the heritage of this famous factory and try making our own pottery!<br />

• Wedgwood Visitor Centre<br />

and Museum<br />

• Trentham Estate<br />

• Shugborough Hall and<br />

Estate, including tour and<br />

lunch<br />

• Stoke<br />

NEW<br />

13<br />

AROUND THE UK – AUGUST


14<br />

AROUND THE UK – AUGUST – SEPTEMBER<br />

DEPARTURE DAYS PRICE<br />

Monday 27th August 5 from £389<br />

SINGLE SUPPLEMENT from £48<br />

DEPARTURE DAYS PRICE<br />

Friday 31st August 3 from £179<br />

SINGLE SUPPLEMENT from £40<br />

DEPARTURE DAYS PRICE<br />

Monday 3rd September 5 from £339<br />

SINGLE SUPPLEMENT from £50<br />

THE LAKE DISTRICT AND<br />

CUMBRIA<br />

The Lake District, simply beautiful at any time of year<br />

The breathtaking countryside and picturesque villages of the area have inspired many a writer over the<br />

years and we take you to explore the most inspirational areas. The charming Edwardian resort of Grangeover-Sands<br />

is set between the Lake District fells and Morecambe Bay, which is our base for this lovely tour.<br />

The town features a traffi c-free promenade and the shop fronts still retain their Edwardian appearance,<br />

with many selling local produce. Visits to the colourful Beatrix Potter Experience, a vintage train journey<br />

and a steam boat ride, along with a Lake District highlights tour, all go to make this memorable holiday.<br />

Hotel – 3* Cumbria Grand Hotel<br />

Built in 1880, set in 20 acres of private<br />

gardens and woodlands overlooking<br />

Morecambe Bay, this hotel is just six miles<br />

from Lake Windermere. Facilities at this<br />

charming Victorian hotel include an outdoor<br />

garden area, full sized snooker table and<br />

table tennis table. All en-suite rooms are<br />

comfortable with expected amenities. A lift<br />

serves all fl oors.<br />

GREAT YARMOUTH MARITIME<br />

FESTIVAL AND TALL SHIPS<br />

The Great Yarmouth Maritime Festival, a riot of colour, ur tall ships ships,<br />

supply vessels, masts and fl ags<br />

Glorious tall ships will be in port to welcome you, along with the sights and sounds of many other visiting ships<br />

and outstanding displays of engineering. Great Yarmouth has been a fl ourishing coastal resort since 1760 and<br />

today it’s still one of the UK’s most popular. As well as the Maritime Festival, there’s loads to see and do, from<br />

the Pleasure Beach and the Model Village, to a range of museums, family attractions, amusements, the town<br />

centre and, of course, the beach. We also provide an opportunity to spend free time in ever-popular Norwich,<br />

the most complete medieval city in Britain.<br />

Hotel – Holiday Inn, Norwich City<br />

Newly opened in 2007, the Holiday Inn,<br />

Norwich City, serves as the prefect base.<br />

Ideally located, the hotel is only a 15 minute<br />

walk from Norwich’s medieval centre,<br />

cathedral, castle, shops and restaurants. The<br />

hotel has 150 well equipped bedrooms, a<br />

fi tness room, restaurant, bar and a lift to all<br />

fl oors.<br />

LAST DROP VILLAGE AND<br />

A TASTE OF LANCASHIRE<br />

A tour of beautiful contrasts<br />

The Last Drop Village is situated on the fringe of open countryside, with breathtaking views of the West Pennine<br />

Moors. It is a collection of 18th century farmhouses and looks exactly like a village lost in time. This is a visitor<br />

attraction in its own right, with cobbled streets, craft and antique shops, booksellers, and even a local pub! On-site,<br />

we have a Lancashire cooking demonstration, followed by a Lancashire Hot Pot lunch! We enjoy a guided tour<br />

through the wonderful Ribble Valley countryside and villages. Not just countryside, but seaside too, as we include<br />

the stylish resort of Southport, renowned as a fl oral town with its numerous parks and the Botanic Gardens. Also<br />

visit the famous Southport Pier and the canopied arcades of shops in Lord Street.<br />

Hotel – Mercure, Last Drop Village<br />

The Last Drop Village Hotel is a collection of 18th<br />

century farmhouses located near Bolton on the<br />

edge of the Pennine Moors. It is a truly unique<br />

hotel, built around an elegant, peaceful courtyard<br />

and facilities include a restaurant, cocktail bar, Drop<br />

Inn Pub, and leisure centre with indoor pool. Each<br />

bedroom is well furnished.<br />

* There is no lift but some ground fl oor rooms are<br />

available on request. Accommodation may be in<br />

different areas of the complex within the main hotel or<br />

courtyard.<br />

WHAT’S INCLUDED<br />

• Four nights en-suite accommodation<br />

• Dinner, Bed and Breakfast<br />

• Two nights entertainment (subject to total numbers at the<br />

hotel)<br />

• Beatrix Potter Rail, Sail and Tales Experience as detailed<br />

• Lake District highlights tour<br />

WHAT’S INCLUDED<br />

• Two nights dinner, bed and breakfast<br />

• Full day in Great Yarmouth<br />

• Free time in Norwich or return to Maritime Festival on last<br />

day<br />

WHAT’S INCLUDED<br />

• Four nights dinner, bed<br />

and breakfast<br />

• Tea/coffee and biscuits<br />

on arrival<br />

• A glass of wine at dinner<br />

each evening<br />

• Lancashire cooking<br />

demo<br />

COACH HIRE: for quality coaches and COMPETITIVE QUOTES contact us today!<br />

NEW<br />

NEW<br />

• Lancashire Hot Pot lunch<br />

• Ribble Valley guided tour<br />

• Southport<br />

• Evening entertainment<br />

on three nights including<br />

a quiz, a movie night and<br />

live entertainment with a<br />

keyboard player


DEPARTURE DAYS PRICE<br />

Monday 3rd September 5 from £379<br />

SINGLE SUPPLEMENT from £50<br />

DEPARTURE DAYS PRICE<br />

Sunday 9th September 4 from £259<br />

SINGLE SUPPLEMENT from £60<br />

DEPARTURE DAYS PRICE<br />

Monday 10th September 3 from £199<br />

SINGLE SUPPLEMENT from £40<br />

SNOWDONIA, PORTMEIRION NEW<br />

AND THE CAMBRIAN COASTLINE<br />

Mountains meet the sea<br />

Snowdonia National Park is where we will venture out to enjoy excursions to Mount Snowdon, Barmouth,<br />

Portmeirion and beyond. It is a magical region to explore. We enjoy a guided tour of the colourful and<br />

charming Portmeirion Village, a fairytale Italianate village perched on its own peninsula, surrounded by<br />

woodlands and beaches. Our tour visits the renowned Portmeirion pottery shop, followed by a leisurely<br />

afternoon tea. For a journey of a lifetime we take to the rooftop of Wales on Britain’s only rack and pinion<br />

railway. <strong>Travel</strong> to the summit of Snowdon, the highest mountain in England and Wales. At the summit,<br />

you have one of the world’s most spectacular panoramas at your feet. We also drive through part of the<br />

panoramic Snowdonia National Park.<br />

Hotel – 3* Royal Goat, Caernarfon<br />

This family run hotel offers personal and<br />

attentive service and is friendly, informal<br />

and charming. Located in the heart of<br />

Snowdonia on the edge of the idyllic<br />

village of Beddgelert, it’s just a 5 minute<br />

walk from shops, pubs and restaurants.<br />

All the bedrooms are comfortable and<br />

tasteful, refl ecting the country house<br />

charm. A lift serves all fl oors.<br />

THE EDEN PROJECT AND<br />

HISTORIC PLYMOUTH<br />

One of the UK’s top attractions, everyone must go at least once<br />

It seems incredible that the magnifi cent biomes of the Eden Project were once an exhausted china<br />

clay pit! Since opening in 2001, it has welcomed millions of visitors. Each year brings new growth and<br />

new developments and Eden always has something to offer. If you’ve been once, you can be assured<br />

of something new when you return. This is an absolutely stunning visit through amazing scenery which<br />

touches all the senses. Our base is in historic Plymouth, so take time to shop and explore the cobbled<br />

streets of the Barbican, Plymouth’s old harbour, where Sir Francis Drake is reputed to have completed his<br />

game of bowls before setting sail to defeat the Spanish Armada.<br />

Hotel – 4* The Copthorne Hotel<br />

In the heart of the city centre, within walking distance of<br />

the region’s premier shopping district, and historic Plymouth<br />

Barbican and Hoe, the welcoming Copthorne hotel offers a<br />

perfect location. The bedrooms are modern and decorated<br />

in warm colours with expected amenities. It also has an<br />

award winning Bentley’s Brasserie restaurant and Gallery<br />

Bar.<br />

DOWNTON ABBEY<br />

For all the fans of the much acclaimed TV series Downton t Abb Abbey<br />

We begin with a guided tour of Lacock, famous for its picturesque streets which have featured in many<br />

TV shows and fi lms. You will have ample time to explore Highclere Castle and see where Downton<br />

Abbey’s stars acted out the fortunes of the fi ctional Crawley family. Your visit will include entrance to the<br />

castle, grounds, gardens and the fascinating Egyptian collection. Wander the rooms as the knowledgeable<br />

guides reveal the house’s many treasures.<br />

Afterwards, explore the vast grounds including the herbaceous borders and serpentine paths of the<br />

Secret Garden. On our fi nal day, we have the opportunity to make a brief stop in the village of Bampton,<br />

Oxfordshire which was used for fi lming outdoor scenes on the show before continuing into Oxford.<br />

Hotel – 4* Menzies Hotel,<br />

Swindon<br />

Conveniently located in the centre of<br />

Swindon, the Menzies Hotel is within<br />

easy walking distance of many wellknown<br />

shops. This modern hotel offers<br />

a spacious lounge, comfortable bar and<br />

restaurant. All bedrooms include private<br />

facilities and expected amenities.<br />

WHAT’S INCLUDED<br />

• Four nights dinner, bed and breakfast<br />

• Three nights entertainment*; a taste of Wales dinner followed<br />

by a quiz in the bar, magic show and nostalgic dance night<br />

(subject to fi nal numbers at the hotel)<br />

• Guided tour of the Portmeirion Village, plus a cream tea<br />

• Return journey on the Snowdon Mountain Railway<br />

• Snowdonia National Park and Barmouth<br />

WHAT’S INCLUDED<br />

• Three nights dinner, bed and breakfast<br />

• Day at leisure in Plymouth<br />

• Entry to the Eden Project<br />

WHAT’S INCLUDED<br />

• Two nights dinner, bed and breakfast<br />

• Guided tour of Lacock<br />

• Entry to Highclere Castle (Downton Abbey)<br />

• Visit to Bampton (Downton town) and Oxford<br />

All tours can be booked with just £50 DEPOSIT per person!<br />

NEW<br />

15<br />

AROUND THE UK – SEPTEMBER


16<br />

AROUND THE UK – SEPTEMBER<br />

DEPARTURE DAYS PRICE<br />

Thursday 13th September 9 from £649<br />

SINGLE SUPPLEMENT from £120<br />

DEPARTURE DAYS PRICE<br />

Sunday 16th September 5 from £369<br />

SINGLE SUPPLEMENT from £60<br />

TOUR OF SCOTLAND – NEW<br />

SILVER CITY & THE HIGHLANDS<br />

Explore two different areas of Scotland with our wonderfully varied<br />

itinerary, combining city visits, scenic drives and famous attractions<br />

Our tour will be based in Aberdeen, the ‘Silver City’ and Inverness, the capital city of the Highlands.<br />

We even have a cruise on the region’s most famous attraction, Loch Ness – see if you can spot Nessie!<br />

Having departed our overnight stop, we travel north to Scotland and go through the Royal Deeside<br />

villages. Upon arrival at our fi rst hotel, you will have a day at leisure to explore the beautiful ‘Silver<br />

City’, named after its sparkling granite buildings. Our drive from Aberdeen takes us through picturesque<br />

highlands to Glenfi ddich Distillery and Tomintoul, the highest village in the Highlands, before arriving<br />

in Inverness. We visit the stunning fairytale Cawdor Castle, famous for Shakespeare’s Macbeth, where<br />

you can enjoy a VIP experience. Start the next day with a breath-taking boat cruise taking in Urquhart<br />

Castle, whilst sailing through the deepest part of Loch Ness, before we tour the market town of Dingwall,<br />

birthplace of Macbeth.<br />

HOTEL – various<br />

Nights one and eight will be at hotels<br />

of minimum 3* standard, conveniently<br />

located en route. The 4* Copthorne,<br />

Aberdeen, is a premier hotel in a prime<br />

location in the city’s quiet West End. You<br />

will fi nd traditional charm combined<br />

with modern facilities and impeccable<br />

service. The Columba Hotel is another<br />

4* hotel boasting a perfect position<br />

in the very heart of Inverness, with<br />

marvellous views of Inverness Castle<br />

and the River Ness. Inside the grand<br />

historic exterior, the hotel houses bright,<br />

spacious guestrooms. The décor of the<br />

Columba Hotel combines contemporary<br />

style and modern amenities, with<br />

traditional comfort.<br />

THE MANCHESTER SHIP<br />

CANAL AND HIDDEN<br />

VILLAGES OF LANCASHIRE<br />

Step back in time to experience some nostalgic journeys<br />

We step back in time to experience some nostalgic journeys; one on the Manchester Ship Canal<br />

and the other on the East Lancashire Railway.<br />

Opened in 1894, the Manchester Ship Canal stretches for 36 miles, from the southern shore of the<br />

Mersey estuary 6 miles from Liverpool, almost to the centre of Manchester and was one of the last major<br />

canals to be constructed in Britain. Our six hour cruise includes a lively commentary, providing a revealing<br />

insight into the facts, history and dramas of one of Britain’s major waterways. Our great new holiday<br />

includes a nostalgic ride on the East Lancashire Railway to Bury. Once in Bury we have arranged a guided<br />

tour of the nearby Bury Transport Museum.<br />

Alternatively, stroll in to the town where you can visit the famous and popular Bury Market, which<br />

oozes charisma and atmosphere. Pendle Hill, the dominant feature of East Lancashire, is an atmospheric<br />

location where tales of witchcraft will be told.<br />

Hotel – 4* Mercure Manchester<br />

Norton Grange Hotel and Spa<br />

This impressive Hotel and Spa is set<br />

in its own landscaped gardens in the<br />

peaceful countryside near Rochdale.<br />

Facilities at the hotel include a bar,<br />

restaurant and full spa facilities with<br />

indoor pool, sauna and gym. Rooms<br />

are modern in decor and come<br />

equipped with everything you would<br />

expect from such a property. A lift<br />

serves all fl oors.<br />

WHAT’S INCLUDED<br />

• Two overnight stops, dinner, bed and breakfast<br />

• Three nights in Aberdeen dinner, bed and breakfast<br />

• Three nights in Inverness dinner, bed and breakfast<br />

• Day at leisure in Aberdeen<br />

• Tolquhon Castle<br />

• Glenfi ddich Distillery and tasting<br />

• VIP experience at Cawdor Castle with tea or coffee and cake<br />

• Loch Ness Boat Cruise and Dingwall<br />

WHAT’S INCLUDED<br />

• Four nights dinner, bed and breakfast<br />

• Tea/coffee and cake on arrival<br />

• Glass of wine with dinner on fi rst night<br />

• Cruise on the Manchester Ship Canal<br />

• Tales from Pendle Witch Country guided tour<br />

• Single journey on the East Lancashire Railway<br />

• Admission and guided tour of Bury Transport Museum<br />

Don’t forget to sign up to our EMAIL NEWSLETTER for our latest trips, offers and updates!<br />

NEW


© NATIONAL MEMORIAL ARBORETUM<br />

© NATIONAL MEMORIAL ARBORETUM<br />

DEPARTURE DAYS PRICE<br />

Saturday 22nd September 2 from £129<br />

SINGLE SUPPLEMENT from £15<br />

DEPARTURE DAYS PRICE<br />

Monday 24th September 5 from £319<br />

No Single Supplement due to limited availability<br />

STUCK FOR GIFT IDEAS?<br />

NATIONAL MEMORIAL<br />

ARBORETUM AND BLACK<br />

COUNTRY MUSEUM<br />

Two days, two venues and two great experiences at one great price<br />

The National Memorial Arboretum is set in 150 acres of beautiful wooded parkland and gardens. Sited<br />

in the heart of the Nation, with 50,000 maturing trees and 160 memorials, it is a beautiful and lasting<br />

tribute to those who serve their country or who have died in confl ict. Our visit will include a welcome talk,<br />

a land train tour and to round off the visit, a traditional afternoon tea.<br />

Then, covering 26 acres of former industrial land, Black Country Living Museum is uniquely placed for<br />

our tour guide to tell the story of the creation of the world’s fi rst industrial landscape. Over 50 authentic<br />

shops, houses and workshops have been carefully reconstructed to preserve the character of the region.<br />

Hotel – 3* Menzies Baron’s Court hotel<br />

Situated just outside the West Midlands town of<br />

Walsall, the excellent, stylish and modern Menzies<br />

Baron’s Court hotel offers great facilities and an<br />

ideal base for our weekend. All en-suite bedrooms<br />

are comfortable, including expected amenities,<br />

which are complemented by a brasserie restaurant<br />

and lounge bar.<br />

*The lift serves most fl oors, so please advise any specifi c<br />

requirements.<br />

BOURNEMOUTH, POOLE<br />

AND WEYMOUTH<br />

Golden beaches, fl oral gardens, excellent shopping and all year<br />

round entertainment<br />

Whatever your interests Bournemouth offers something for everyone. The long, level promenades<br />

and pedestrian shopping precinct area, make Bournemouth a lovely resort to visit at any time of<br />

the year. Our holiday offers you plenty of free time to enjoy our picturesque base and includes two<br />

excursions. Weymouth with its fine Georgian seafront is an impressive backdrop to the long arc of<br />

fine, golden sands.<br />

The beach and esplanade, historic harbour, marine and nature reserve encircle the town centre,<br />

combining the traditional and the modern to create a great place to visit. Poole too, has a fine<br />

sandy beach, and is situated on one of the largest harbours in the world. Don’t forget to try a<br />

Dorset cream tea!<br />

Hotel – 3* Queens Hotel, Bournemouth<br />

The privately owned Queens Hotel and Spa<br />

Bournemouth is ideally situated in the heart<br />

of Bournemouth’s East Cliff. Only a short walk<br />

from the busy town centre where you can fi nd<br />

numerous entertainment venues, restaurants<br />

and Bournemouth’s Blue Flag, award winning,<br />

golden, sandy beaches and pier. Leisure facilities<br />

include indoor pool, sauna, steam room, spa<br />

pool and gym.<br />

WHAT’S INCLUDED<br />

• One night dinner, bed and breakfast<br />

• Glass of red or white wine served with evening<br />

meal<br />

• The National Memorial Arboretum with welcome<br />

talk, land train tour and afternoon tea<br />

• Guided tour of The Black Country Living Museum<br />

WHAT’S INCLUDED<br />

• Four nights dinner, bed and breakfast<br />

• Two nights entertainment (subject to numbers at<br />

hotel)<br />

• Visit to Poole and Visit to Weymouth<br />

• Free time in Bournemouth<br />

NEW<br />

Christmas, birthday or anniversary, Easter, Mother’s Day or Father’s Day. Don’t know what to buy – then<br />

why not give a <strong>Buzzlines</strong> <strong>Travel</strong> Gift voucher. You choose the amount, they book the trip. Please call us or<br />

you can now order these on our website and the vouchers will be sent out the same day.<br />

17<br />

AROUND THE UK – SEPTEMBER


18<br />

AROUND THE UK – SEPTEMBER – OCTOBER<br />

DEPARTURE DAYS PRICE<br />

Monday 24th September 5 from £339<br />

SINGLE SUPPLEMENT from £40<br />

DEPARTURE DAYS PRICE<br />

Sunday 7th October 7 from £499<br />

SINGLE SUPPLEMENT from £40<br />

BLACKPOOL<br />

ILLUMINATIONS<br />

Considered by many to be the greatest free light show on earth<br />

We are delighted to return with our popular coach holiday to Blackpool, Lancashire, with its spectacular<br />

colourful illuminations. Considered by many to be the greatest free light show on earth, it has played a<br />

major part in Blackpool’s calendar since 1879 with thousands of people visiting this mesmerising show of<br />

lights every year. Traditionally the themes for the lights are kept secret, but you can be sure of a wonderful<br />

display that stretches some fi ve miles along the sea front. We view the lights by coach and then you<br />

could hop aboard one of the famous trams or just saunter along the prom! Of course, there is also all<br />

the fun and sparkle which Blackpool offers all year round. Just along the coast we fi nd Fleetwood, one<br />

of Britain’s largest fi shing ports, with its renowned market.<br />

We visit Morecambe, most famous for its association with the much-loved comedian Eric Morecambe.<br />

Look out over the panoramic sweep of Morecambe Bay, have a coffee or an ice cream in one of the cafes<br />

lining the seafront, or visit the Eric Morecambe statue, immortalised in classic “Bring Me Sunshine” pose.<br />

Within an hour we are on our full day tour of the Lake District, where there may be an opportunity to take<br />

a lake cruise. Moving on, we follow Windermere’s wooded banks to Bowness and then continue with a<br />

memorable drive over the Kirkstone Pass to Patterdale which is situated near Helvellyn, one of the most<br />

impressive mountains in the UK.<br />

Hotel – 3* Best Western Carlton Hotel<br />

The Best Western Carlton Hotel enjoys a fantastic<br />

seafront location, overlooking the beautiful Fylde<br />

coast. Built at the turn of the century this hotel<br />

boasts panoramic scenery across the Irish Sea,<br />

as well as a ‘front row’ view along 12 miles of<br />

sandy beaches and the famous Golden Mile! The<br />

delightful bedrooms are equipped to the highest<br />

standard, with many benefi ting from sea views. A<br />

lift serves all fl oors.<br />

LOCH LOMAND AND<br />

THE TROSSACHS<br />

The largest expanse of freshwater in Britain, the magnifi cent<br />

landscapes of the Trossachs National Park and an 18th century<br />

former Scottish Coaching Inn<br />

Sample the wonderful hospitality at Drymen, a charming Scottish village situated a few miles from Loch<br />

Lomond, and escape the hustle and bustle of everyday life. There cannot be a more captivating place than<br />

Loch Lomond. The area is renowned for its beauty and tranquility. The very name Loch Lomond conjures<br />

images of noble mountains sweeping down to gentle foreshores.<br />

We explore the beautiful scenery of the Trossachs, an area known as Scotland in Miniature, with its hills<br />

and forests of green pine, delightful lochs and glens, against a dramatic, mountainous backdrop. On this<br />

truly Scottish tour, we will also include visits to Glasgow and Edinburgh.<br />

HOTEL – The 3 * Winnock Hotel<br />

Nights one and six will be at hotels of<br />

minimum 3* standard, conveniently<br />

located en route. A warm and friendly<br />

welcome awaits you at the charming<br />

Winnock Hotel in Drymen. Dominating<br />

the picturesque village green, it is a<br />

historic listed building, which is in the<br />

heart of Scotland’s fi rst National Park<br />

on the east side of Loch Lomond. The<br />

hotel dates back to the 1700s and over<br />

the years it has been lovingly restored<br />

and tastefully extended, offering cosy<br />

lounges, open log fi res and a lounge<br />

bar. Whilst there is no lift, all rooms are<br />

situated either on the ground or fi rst<br />

fl oors.<br />

WHAT’S INCLUDED<br />

• Two overnight stops, dinner, bed and breakfast<br />

• Four nights in Drymen, dinner, bed and breakfast with thee<br />

course dinner with choice of menu<br />

• Tea or coffee after dinner<br />

• Two nights evening entertainment<br />

• Full Scottish show with Highland dancers, singers, piper, address<br />

the Haggis and a complimentary drink<br />

• Loch Lomond<br />

• The Trossachs<br />

• Glasgow<br />

• Edinburgh<br />

All tours can be booked with just £50 DEPOSIT per person<br />

WHAT’S INCLUDED<br />

• Four nights dinner, bed and breakfast<br />

• Evening Illuminations Tour<br />

• Free time in Blackpool<br />

• Fleetwood and Morecambe<br />

• Lake District National Park<br />

NEW


COTSWOLDS<br />

We are delighted to include four Cotswolds tours in our 2012 programme.<br />

The Cotswolds is the country’s largest designated Area of Outstanding<br />

Natural Beauty, with honey-coloured limestone, sleepy ancient villages<br />

and gentle, rolling hillsides. Historic market towns and breathtaking<br />

natural scenery make the Cotswolds feel so typically English - as if time<br />

has stood still for some 300 years.<br />

COTSWOLDS AND THE BLOSSOM<br />

TRAIL<br />

WHAT’S INCLUDED<br />

• Three nights dinner, bed and breakfast<br />

• Blossom trail tour<br />

• Scenic Cotswolds towns and villages tour<br />

Hotel - 4* Best Western Premier Blunsdon House Hotel<br />

Set in spacious private grounds with stunning views across the Vale of<br />

Cricklade, this stylish hotel has very high standards. All en-suite bedrooms<br />

are tastefully furnished and include TV, telephone, hairdryer, internet access,<br />

minibar and tea/coffee making facilities. There are also excellent leisure<br />

facilities including an indoor pool, spa and sauna and a par three golf course.<br />

Dine in the lovely restaurant offering good fresh food with buffet style meals,<br />

There are also three bars in which to relax.<br />

CRUISING AND THE COTSWOLDS<br />

WHAT’S INCLUDED<br />

• Three nights dinner, bed and breakfast<br />

• Oxford with river cruise<br />

• Railway trip and free time in Gloucester<br />

• Full-day Cotswolds scenic village tour<br />

• Horse-drawn river cruise<br />

Hotel – 4* Marriott Hotel, Swindon<br />

Surrounded by woodland on the edge of the historic town of Swindon,<br />

facilities include a pool and fi tness centre. Bedrooms have en-suite bathroom,<br />

hairdryer, iron/ironing board, trouser press, minibar and tea/coffee making<br />

facilities.<br />

DEPARTURE DAYS PRICE<br />

Friday 18th May 4 from £289<br />

Friday 21st September from £289<br />

SINGLE SUPPLEMENT £48<br />

COTSWOLDS GARDENS AND<br />

MALVERN SPRING RHS SHOW<br />

WHAT’S INCLUDED<br />

• Three nights dinner, bed and breakfast<br />

• Entrance into the RHS Malvern Show<br />

• Hidcote Manor Gardens<br />

• Sudeley Castle and gardens<br />

• Drive through Cotswolds towns and villages<br />

Hotel - The Cheltenham Chase Hotel<br />

At the foot of the Cotswold Hills, this popular hotel offers pleasantly furnished<br />

bedrooms, all of which have TV, hairdryer and tea/coffee making facilities.<br />

There is a leisure club which has an indoor swimming pool, jacuzzi and fully<br />

equipped gym.<br />

DEPARTURE DAYS PRICE<br />

Friday 11th May 4 from £279<br />

SINGLE SUPPLEMENT £60<br />

DEPARTURE DAYS PRICE<br />

Monday 16th April 2012<br />

SINGLE SUPPLEMENT<br />

4 from £249<br />

£45 COTSWOLDS COUNTRY HOUSE<br />

AND WEST COUNTRY HIGHLIGHTS<br />

WHAT’S INCLUDED<br />

• Two nights dinner, bed and breakfast<br />

• Cotswolds drive<br />

• Bristol<br />

• Bath<br />

© COTSWOLDS AND FOREST OF DEAN TOURISM<br />

Hotel – 4* Tortworth Court Hotel<br />

Situated in a stunning South Gloucestershire location, this magnifi cent<br />

Cotswolds country house hotel is set in 30 acres of glorious parkland and<br />

has been created from a splendid Grade II Victorian mansion. Bedrooms are<br />

spacious and beautifully decorated in keeping with the period style of the<br />

building whilst offering the comforts of home. Many of the public areas retain<br />

period features such as oak panelling and impressive fi replaces. Relax in one of<br />

the elegant bars or enjoy a comprehensive range of leisure and spa facilities, as<br />

well as spa treatments for those in search of total indulgence. The hotel has a<br />

lift, but some bedrooms are only accessible by steps.<br />

DEPARTURE DAYS PRICE<br />

Sunday 30th September 3 from £189<br />

SINGLE SUPPLEMENT £40<br />

19<br />

AROUND THE UK – COTSWOLDS


20<br />

AROUND THE UK – WARNER<br />

WARNER LEISURE BREAKS<br />

Warner Leisure Hotels offer a huge<br />

variety of breaks, from lively activity<br />

holidays and entertainment breaks<br />

to cultural experience and relaxing<br />

spa breaks…all exclusively for<br />

adults! Warner Leisure Hotels aim to<br />

do everything they can to help you<br />

relax, unwind and fully enjoy the<br />

fantastic facilities they have to offer.<br />

WHAT’S INCLUDED<br />

• Four nights accommodation in a Standard Room or Standard Chalet<br />

Room<br />

• Cooked or Continental breakfast and three-course evening dinner<br />

• Live entertainment every night<br />

• Opportunity to enjoy your special interests or take up a new hobby<br />

• Full programme of daytime activities or join one of our included coach<br />

excursions<br />

• Wealth of indoor and outdoor sport and leisure facilities, from swimming<br />

and saunas to croquet and fencing<br />

ENTERTAINMENT<br />

Warner offers a unique experience where every evening is different.<br />

Enjoy pre-dinner drinks or a late evening nightcap whilst relaxing to easy<br />

listening performances. Or choose to visit the Late Lounge or Cabaret<br />

Diner venues where there is an exciting variety of live performances every<br />

night with music, dancing and comedy, plus live shows.<br />

ACCOMMODATION<br />

All breaks are based on Ambassador-style rooms in hotel properties and<br />

Standard Chalets in the Coastal Villages. If you prefer a little more luxury,<br />

then please ask about upgraded accommodation (these do come with a<br />

supplement). Warner hotels and villages offer the ideal surroundings in<br />

which to get away from it all. From sophisticated manor houses, nestled in<br />

beautiful country grounds, to coastal villages offering comfortable chalet<br />

accommodation with a real ‘home from home’ feeling, a stones throw<br />

from the sea! And, as Warner holidays are ‘exclusively for adults’, you’ll<br />

fi nd it easy to relax with superb nightly entertainment and a wide range<br />

of leisure facilities by day, allowing you to do as much or as little as you<br />

choose.<br />

* Rooms requested above our allocation may incur a supplement.<br />

SINAH WARREN HOTEL<br />

HAYLING ISLAND, HAMPSHIRE<br />

Overlooking Langstone Harbour, this is a beautiful, well appointed and<br />

comfortable hotel with as many amenities as you could wish for and perfectly<br />

based for enjoying some of the south coast’s fi nest attractions.<br />

• Stunning landscaped gardens<br />

• Heated outdoor pool and indoor pool with spa pool and sauna<br />

• Extensive leisure suite with steam room and fi tness studio<br />

• Spinnaker lounge with board games and library<br />

• The Coffee Lounge for morning coffee, lunch and afternoon tea<br />

• Two separate bars including traditional lounge bar<br />

• Croquet, tennis, fun putting, boules and electric cycle hire<br />

• Snooker, pool, table tennis, giant chess and outdoor bowls<br />

DEPARTURE PRICE<br />

Monday 14th May Big Band Break from £379<br />

Monday 10th December Festive Break from £349


BEMBRIDGE COAST HOTEL<br />

BEMBRIDGE, ISLE OF WIGHT<br />

With its 23 acres of grounds, its famously landscaped Spanish Gardens<br />

and marvellous sea views, Bembridge Coast is the ideal place from<br />

which to explore the Isle of Wight’s royal history.<br />

• The Late Lounge for evening shows and performances<br />

• The Four Tides Restaurant for breakfast and evening meal<br />

• Two separate bars, the Solent and the outdoor summer Tilbury’s Bar<br />

• Leisure suite with heated indoor swimming pool<br />

• Sauna, steam room, tropicarium and fi tness studio available<br />

• Four rink indoor bowls complex. 6 rink outdoor bowls green with pavilion<br />

• Snooker, table tennis, darts and with pool table available for a small<br />

additional charge<br />

• Decleor health and beauty therapies available in modern treatment rooms<br />

• Boules, pitch ‘n’ putt, fun croquet, tennis, cycle hire, archery, rifl e shooting<br />

DEPARTURE PRICE<br />

Monday 2nd July from £399<br />

Monday 27th August from £399<br />

Monday 22nd October Isle of Wight Turkey & Tinsel from £369<br />

BODELWYDDAN CASTLE<br />

SNOWDONIA, NORTH WALES<br />

Set in 200 acres of parkland with breathtaking views of the Clwydian Hills<br />

and of the Snowdonia National Park. This Grade II listed Castle with its ivyclad<br />

turrets and commanding hilltop position offers a truly unforgettable<br />

experience.<br />

• Grade II listed castle boasting stunning views, sensory gardens and a<br />

beautiful woodland setting<br />

• Magnifi cent and dramatic scenery<br />

• The St David’s restaurant featuring evening entertainment<br />

• Indoor heated swimming pool, spa pool, sauna & steam room.<br />

• Home to the National Portrait Gallery’s Victorian Collection<br />

DEPARTURE PRICE<br />

Monday 18th June from £389<br />

CRICKET ST THOMAS<br />

SOMERSET<br />

Experience this incredible Grade II-listed country house in the heart of the<br />

Somerset Countryside, complete with a combination of wonderful dining,<br />

entertainment and leisure experiences. You will fi nd that the house and<br />

surrounding beautiful landscape is steeped in history that is just waiting to<br />

be rediscovered.<br />

• 160 acres of lakes, cascades and gardens<br />

• Historical links to Lord Nelson<br />

• As seen on TV’s To The Manor Born<br />

• Fenocchi’s Tuscan Italian restaurant<br />

• Close to the Jurassic Coast.<br />

DEPARTURE PRICE<br />

Monday 8th October ‘Octoberfest’ from £399<br />

21<br />

AROUND THE UK – WARNER


22<br />

MYSTERY TOURS<br />

Where will we<br />

take you?<br />

Never take a<br />

bet with your<br />

driver about your<br />

destination...he<br />

will always win!<br />

MYSTERY TOURS<br />

Our Mystery Tours have been a favourite for many years, travelling to<br />

different secret destinations throughout the UK and Europe, staying at some<br />

of our highest rated hotels. 2012 will be no different: we have a selection of<br />

Mystery Tours planned for you to enjoy.<br />

All hotels used on our Mystery Breaks are of a high quality, usually of 4*<br />

standard, but they will be a minimum of 3* superior standard. All will offer<br />

en-suite bedrooms with TV and tea/coffee making facilities. Many will have<br />

indoor pools and leisure facilities. We vary each location and will always<br />

endeavour not to return to the same hotel within at least a two-year period.<br />

In addition, we have wonderful Christmas and Easter Mystery Tours. For<br />

something different, go on our Continental Mystery Tours.<br />

We continue to follow the same principles on all of our Mystery Tours.<br />

Accommodation will be of a very high standard with included excursions<br />

along the way and, as usual, they continue to represent great value for<br />

money. Each date will feature a different hotel and destination.<br />

On the way to our chosen hotel, we stop usually for morning refreshments<br />

and somewhere for lunch and arrive at our ‘Mystery’ hotel in plenty of time<br />

before dinner. After a leisurely breakfast and usually much discussion about<br />

what the day might have in store, we depart for our full-day excursion. We<br />

make our way home on the fi nal day via another place of interest. Each<br />

Mystery Tour will be to a different location.<br />

Enjoy one of the best regions in the UK or Europe, whilst staying at a super<br />

hotel with bed, breakfast and evening meal – and with daily excursions also<br />

included – all for one great price.<br />

The country?<br />

A city?<br />

By the sea?<br />

Up north?<br />

Down south?<br />

Way out west?<br />

DEPARTURE DEPARTURE DAYS PRICE<br />

EASTER MYSTERY TOUR Friday 6th April 4<br />

from<br />

£219<br />

SINGLE SUPPLEMENT £51<br />

UK MYSTERY TOUR Friday 6th July 3<br />

Friday 5th October 3<br />

from<br />

£179<br />

from<br />

£179<br />

SINGLE SUPPLEMENT £40<br />

CONTINENTAL MYSTERY TOUR Friday 13th July 3<br />

Friday 26th October 4<br />

from<br />

£209<br />

from<br />

£269<br />

SINGLE SUPPLEMENT from £60<br />

CHRISTMAS MYSTERY TOUR Monday 24th December 4<br />

from<br />

£399<br />

SINGLE SUPPLEMENT £60


EXPLORE EUROPE<br />

DEPARTURE DAYS PRICE<br />

Thursday 17th May 3 from £189<br />

Thursday 18th October from £189<br />

SINGLE SUPPLEMENT from £30<br />

DEPARTURE DAYS PRICE<br />

Friday 25th May 4 from £259<br />

SINGLE SUPPLEMENT from £102<br />

FLOWERS IN FRANCE –<br />

THE FRENCH ‘CHELSEA’<br />

AND MONET’S GARDEN<br />

Timeless beauty, coupled with France’s biggest, most popular<br />

fl ower show and Monet’s Garden<br />

The unmissable ‘Les Journées des Plantes’ is an event that is held biannually in the grounds of the historic<br />

Château Domaine de Courson. This superb location adds to the overall atmosphere as you stroll through the<br />

beautiful grounds of the château. Whilst regarded as France’s version of Chelsea Flower Show, the two should<br />

not really be compared. Courson provides a smaller, more intimate environment. Monet’s Garden has an array<br />

of wonderful, lovingly restored fl ower gardens. Admire the vibrant fl ora, fauna and Japanese lily gardens that<br />

inspired much of this great impressionist’s fi nest work.<br />

Hotel – 4* Novotel Poissey Orgeval<br />

The well-appointed hotel is located in Orgeval,<br />

a charming village with traditional shops<br />

and local markets. The hotel is modern with<br />

additional amenities to include an outdoor pool<br />

and a rooftop terrace. Complete with 120 wellequipped<br />

bedrooms and all the facilities one<br />

would expect from a contemporary property. A<br />

lift serves all fl oors.<br />

Hotel – 4* NH Brussels City Centre<br />

The NH Brussels City Centre hotel is conveniently located<br />

right next to the prestigious Avenue Louise shopping<br />

street in the heart of Brussels. The hotel is within walking<br />

distance of many of the major attractions with the<br />

remainder of the city being easily accessible by tramway<br />

and metro lines. Modern bedrooms enjoy views out over<br />

the city and streets.<br />

NEW<br />

WHAT’S INCLUDED<br />

• Scheduled Channel Tunnel crossings<br />

• Two nights bed and buffet breakfast<br />

• Entrance to Les Journées des Plants de Courson<br />

• Entrance to Monet’s Garden<br />

BRUSSELS AND BRUGES NEW<br />

WITH BRUSSELS JAZZ FESTIVAL<br />

Europe’s capital comes alive to the sound of contemporary<br />

music with a weekend of free jazz!<br />

For more than a decade, the Brussels Jazz Marathon has drawn people from all over Europe. A huge jazz<br />

party makes the capital of Europe swing for one weekend with more than 450 musicians performing on<br />

the main squares in Brussels. Performances take place on the outdoor stages of the Grand Place, the<br />

Sablon Square, the Sint-Katelijne Square, the Fernand Cocq Square and various clubs, cafés and hotels<br />

giving you a taste of jazz, latino, funk, rock and blues for free. The reputation and high quality of Belgian<br />

jazz is undeniable. Whilst you are in Belgium, you’ll have to sample its high quality beer, chocolate and<br />

waffl es. We also include a visit to Bruges on our return journey.<br />

WHAT’S INCLUDED<br />

• Scheduled Channel Tunnel crossings<br />

• Three nights bed and breakfast<br />

• Orientation tour of Brussels<br />

• Daily free entry to Brussels Jazz Marathon<br />

• Visit to Bruges<br />

Don’t forget to sign up to our EMAIL NEWSLETTER for our latest trips, offers and updates!<br />

23<br />

EXPLORE EUROPE – MAY


24<br />

EXPLORE EUROPE – JUNE – JULY<br />

DEPARTURE DAYS PRICE<br />

Friday 8th June 8 from £579<br />

SINGLE SUPPLEMENT from £100<br />

DEPARTURE DAYS PRICE<br />

Saturday 7th July 2 from £119<br />

SINGLE SUPPLEMENT from £25<br />

© www.calvados-tourisme.com<br />

DEPARTURE DAYS PRICE<br />

Friday 27th July 5 from £419<br />

SINGLE SUPPLEMENT from £120<br />

AUSTRIA – A TASTE OF THE TYROL<br />

At the edge of the forest lies a cosy, family-run hotel in the<br />

picturesque Austrian Tyrol<br />

Seefeld lies on a sunny plateau surrounded by stunning peaks and lush green meadows. This is an ideal spot<br />

for relaxing over coffee and strudel, with the odd gentle stroll or activities, such as alpine walking and golf.<br />

Splendid views, alpine fl owers, magnifi cent local cuisine, and the warmest of welcomes add up to make this<br />

coach break a perfect taste of the Austrian Tyrol! Venturing across the famous Brenner Pass, with views of<br />

the Dolomites, we visit Vipiteno in Italy for shopping and sightseeing. We take in the ‘Peak of the Alps’ and<br />

scenery of Obergurgl. The Tyrolean capital, Innsbruck, is also on our exciting programme. Join our hosts for<br />

a mountain barbecue and enjoy a typical Tyrolean evening at our delightful hotel.<br />

Hotel – 3* Hotel Marthe<br />

Our main hotel, the Hotel Marthe in<br />

Seefeld, is a welcoming, comfortable<br />

family-run hotel. It is peacefully situated at<br />

the edge of the village, away from traffi c,<br />

yet just a ten-minute walk from the resort<br />

centre. The hotel boasts some unique<br />

facilities: a Finnish/herbal sauna, solarium,<br />

Turkish bath, sun terrace and garden.<br />

* Nights one and seven will be minimum 3* standard<br />

hotels conveniently situated along our route.<br />

* Free transfers available for guests with walking<br />

diffi culties.<br />

BRUGES WEEKEND<br />

‘The Venice of the North’ – once you’ve been, you’ll want to go<br />

back time and time again<br />

Bruges represents all the fi ner points of Belgian lifestyle, culture, food, drink and Flemish art. It’s always<br />

been a popular destination as there is so much to see and do in such a small accessible area. Find<br />

yourself on a canal cruise or a horse-drawn carriage admiring the views in this beautiful medieval city.<br />

There will be plenty of time to relax or stroll around the cobbled lanes. If you are in the mood for<br />

shopping, then visit the amazing chocolate boutiques where those handmade delicacies will be sure to<br />

tempt you. From Calais, the journey takes less than two hours and will bring you into Bruges by early<br />

afternoon. The remainder of the time is yours to do as you please.<br />

Hotel – 4* Academie Hotel<br />

The Academie Hotel is situated right<br />

in the historic heart of Bruges, just 50<br />

metres from the famous Minnewater<br />

(Lake of Love) and the Begijnhof. The<br />

hotel boasts a stylish garden terrace as<br />

well as easy access on foot to the city<br />

centre.<br />

Hotel – 3* Grand Hotel de<br />

l’Esperance<br />

This is a lovely half-timbered Norman<br />

House set in the very heart of Lisieux.<br />

It boasts a grand Art Deco dining room<br />

with its mosaic fl oors, chandeliers and<br />

antique furniture, a comfortable lounge<br />

and a bar. All bedrooms are spacious<br />

and well-equipped. A lift serves all<br />

fl oors.<br />

WHAT’S INCLUDED • Fresh fruit available every day<br />

• Scheduled Channel Tunnel • Coffee and cake afternoon<br />

crossings<br />

• Tyrolean special themed<br />

• Two overnight stops, dinner, dinner with cocktails and local<br />

bed and breakfast<br />

specialties<br />

• Five nights in Austria dinner, • Vipiteno in the Italian South<br />

bed and breakfast Tyrol<br />

• Full use of hotel’s leisure suite • Obergurgl and magnifi cent<br />

• Barbecue at the Reither Alm glacier<br />

mountain ‘refuge’ * • Innsbruck<br />

WHAT’S INCLUDED<br />

• Scheduled Channel Tunnel crossings<br />

• One night bed and buffet breakfast<br />

• Free time in Bruges<br />

NORMANDY HIGHLIGHTS<br />

FRANCE<br />

A wealth of quiet villages and unspoilt countryside<br />

The area we are to enjoy is known as the Côte Fleurie – or Flower Coast – one of France’s most popular<br />

destinations. Our base is the charming market town of Lisieux, a place of pilgrimage found in the Calvados<br />

region of Normandy, south of Honfl eur. We explore part of the colourful ‘Flower Coast’ including a visit to<br />

Honfl eur, famous for attracting artists since the early 19th century. A true taste of Normandy follows as<br />

we journey to the village of Saint Martin de la Lieue to visit the Domaine de Saint Hippolyte for a guided<br />

tour of the estate and tasting of two locally produced cheeses with a glass of organic cider or apple juice.<br />

A tour of the Distillery Boulard and tasting of the world famous Calvados completes this trip.<br />

WHAT’S INCLUDED<br />

• Scheduled Channel Tunnel<br />

crossings<br />

• Four nights dinner, bed and<br />

breakfast<br />

• Honfl eur<br />

• Bayeux and Caen<br />

NEW<br />

• Domaine de Saint Hippolyte,<br />

a guided tour<br />

• Distillery Boulard tour<br />

Stuck for that perfect gift idea? Buy your loved ones a GIFT VOUCHER today – you pay, they choose!


DEPARTURE DAYS PRICE<br />

Wednesday 8th August 5 from £419<br />

SINGLE SUPPLEMENT from £120<br />

DEPARTURE DAYS PRICE<br />

Friday 17th August 3 from £189<br />

SINGLE SUPPLEMENT from £65<br />

FAIRYTALE LUXEMBOURG AND<br />

THE MOSELLE VALLEY<br />

One of Europe’s best kept secrets<br />

Lush highlands and valleys in the northern Ardennes merge effortlessly with the Müllerthal’s ancient landscape.<br />

Sights include Luxembourg Castle ruins, the Grand Ducal Palace and the Cathedral of Notre-Dame or wander<br />

the cobbled streets with their shops, bars and restaurants. Only a short drive away, we visit Germany’s oldest<br />

settlement, the ‘Roman’ town of Trier in the heart of the Moselle Valley. You’ll have time to explore before we<br />

take a ride to Moselle, the wine city of Luxembourg, and visit the Caves Bernard-Massard in Grevenmacher, the<br />

country’s largest sparkling wine producer where we have a guided tour of the cellars. Combined with this is<br />

entry into the fabulous Exotic Butterfl y Garden. We also visit Vianden to enjoy a guided tour of its dominating<br />

castle, framed by forest and shrouded in mist. A truly memorable experience.<br />

Hotel – 3* Hotel Parc Belle-Vue<br />

Hotel Parc Belle-Vue is a based in<br />

the ‘Green District’, a peaceful valley<br />

setting just 300 metres from the centre<br />

of Luxembourg City which boasts an<br />

ideal location to explore the area. The<br />

hotel offers spacious and beautifully<br />

decorated bedrooms and a stylish bar<br />

and restaurant.<br />

WHAT’S INCLUDED<br />

• Scheduled Channel Tunnel crossings<br />

• Four nights dinner, bed and breakfast<br />

• Vianden with entry to castle and guided tour<br />

• ‘Little Switzerland’ and Echternach<br />

• Trier<br />

• Guided tour of Bernard Massard ‘caves’ and entry into the<br />

Exotic Butterfl y Garden<br />

BRUSSELS CARPET OF<br />

FLOWERS<br />

See the ancient Grand Place transformed with an explosion of<br />

fl oral colour<br />

Grown especially for the event, a vast carpet of beautiful fresh begonias are set up in patterns covering<br />

19,000 square feet to create a spectacular, awe-inspiring display under a magnifi cent and distinguished<br />

backdrop, which really must be seen to be believed. Brussels, the capital of Belgium, has many contrasts<br />

and you will have free time to experience the best of the city whilst staying at an elegant and ideally<br />

located hotel. The city has it all - culture, architecture and cuisine, all providing a truly exciting and<br />

cosmopolitan break.<br />

Hotel – Royal Windsor Hotel Grand Place<br />

Elegant and sophisticated, the Royal Windsor Hotel<br />

Grand Place boasts the best location in Brussels. Just<br />

off the world famous Grand Place, you’ll fi nd it easy<br />

to explore the myriad of local attractions, museums,<br />

shops and restaurants. Bedrooms have great<br />

facilities including minibar, individual thermostat<br />

control and marble bathrooms to name but a few.<br />

WANT A TRIP JUST FOR YOU AND YOUR GROUP?<br />

WHAT’S INCLUDED<br />

• Scheduled Channel Tunnel crossings<br />

• Two nights bed and breakfast<br />

• Free time in Brussels<br />

• Visit to De Panne<br />

Here at <strong>Buzzlines</strong> <strong>Travel</strong> we always aim to deliver. If you’ve seen a<br />

trip in our brochures or have an idea of your own – we can make<br />

it happen. Throughout the year we organise, plan and deliver high<br />

quality tailor made trips for all kinds of clubs, societies and active<br />

retirement associations.<br />

25<br />

EXPLORE EUROPE – AUGUST


26<br />

EXPLORE EUROPE – AUGUST – OCTOBER<br />

DEPARTURE DAYS PRICE<br />

Wednesday 22nd August 5 from £449<br />

SINGLE SUPPLEMENT from £100<br />

DEPARTURE DAYS PRICE<br />

Saturday 13th October 8 from £579<br />

SINGLE SUPPLEMENT from £98<br />

CHATEAUX AND GARDENS<br />

OF THE LOIRE VALLEY<br />

Hotel – 3* Mercure Tours Sud<br />

Located in a peaceful setting on<br />

the outskirts of the city, adjacent<br />

to Lake Bretonnieres, this popular<br />

hotel is the perfect base from which<br />

to enjoy the magnifi cent Châteaux<br />

of the Loire Valley. There is a bar<br />

and restaurant and indoor leisure<br />

facilities. All bedrooms welcoming<br />

with light, airy decor and modern<br />

facilities, including lift.<br />

AUSTRIA AUTUMN IN THE<br />

TYROL FREE BAR BREAK<br />

Autumn in the Austrian Alps with breathtaking views of alpine<br />

snow-capped peaks<br />

Offering something extra, you will not need much spending money on this all-inclusive package. Our<br />

base of Kirchberg is nestled in the heart of the Kitzbuhel Alps. We take you to the magnifi cent Krimml<br />

Falls which thunder down over 1000 feet in three mighty stages at the foot of the Gerlos Pass. We<br />

then continue through the Thurn Pass to the internationally renowned resort of Kitzbuhel with time to<br />

explore this stylish alpine town and perhaps take a cable car ride. We also travel to Lake Achensee, the<br />

largest alpine lake in the Tyrol. On the return journey we visit Rattenburg, the smallest city in Austria<br />

and the oldest town in the Tyrol.<br />

Hotel – 4* Kroneck Hotel<br />

This family-run hotel boasts a<br />

wonderful panoramic view of the<br />

Wilden Kaiser. Just 1km from the<br />

town centre, a pleasant footpath<br />

leads you along the river straight<br />

into town. Enjoy the all-inclusive<br />

drinks, warm atmosphere, traditional<br />

restaurant, lovely garden and sun<br />

terrace, amongst other things.<br />

Rooms are comfortably furnished in<br />

traditional Austrian style, some even<br />

come with a balcony.<br />

*Nights one and seven will be minimum<br />

3* hotels conveniently situated along our<br />

route on a dinner, bed and breakfast basis.<br />

NEW<br />

Home to more than a thousand chateaux, the Loire region offers<br />

history and nature at its best<br />

Affectionately known as the “Garden of France” and home to more than a thousand chateaux, the<br />

Loire region enjoys a mild climate, gentle undulating hills and quietly fl owing rivers - an ideal region for<br />

those who enjoy a mix of history and nature at its best. Tours, a town of art and history, rich in cultural<br />

activities with museums, monuments, parks and gardens is our base. Its historic centre is full of charm<br />

with medieval streets, squares and half-timbered houses offering numerous delicacies to indulge in, such<br />

as rillettes and rillons or fouaces (buns cooked on a wood stove). Also wine connoisseurs will not be<br />

disappointed with a glass of Vouvray or Chinon! Furthermore, we visit the largest chateau in France, the<br />

Château de Chambord. Described as one of the fi nest examples of elegant Renaissance architecture and<br />

the retreat of some of the most powerful French kings, it truly is a sight to behold. We stop at the small<br />

market town of Amboise which was once home to the French Royal Court and still retains the picturesque<br />

Château d’Amboise. We also visit beautiful Château de Villandry, one of the last Renaissance Châteaux<br />

built in the Loire Valley.<br />

WHAT’S INCLUDED<br />

• Scheduled Channel Tunnel crossings<br />

• Four nights dinner, bed and breakfast<br />

• Welcome drink<br />

• Fixed dinner menu on day of arrival, choice of main meal on<br />

other days<br />

• Tea or coffee after dinner<br />

• Château de Chambord<br />

• Château de Villandry snf Gardens<br />

• Château Royal d’Amboise<br />

WHAT’S INCLUDED<br />

• Scheduled Channel Tunnel crossings<br />

• Two overnight stops with dinner, bed and breakfast on travel<br />

days<br />

• Five nights in Austria on an ‘all-inclusive’<br />

• Cold buffet breakfasts<br />

• Packed lunch<br />

• Three-course dinners, choice of main<br />

• Daily soup and salad buffet<br />

• Speciality buffet or grill one evening<br />

• Daily afternoon tea/coffee and cake from 3-4pm<br />

• Unlimited selected drinks from 10am-10pm<br />

• Lake Achensee and Rattenburg<br />

• Krimml Falls and Kitzbuhel<br />

BOOK SECURELY ONLINE at www.buzzlinestravel.co.uk or call our dedicated team on 01303 261870!


SPECTACULAR LAKE<br />

GARDA & VENICE<br />

Lake Garda is one of the most stunning locations in Europe! The lake covers<br />

three regions and has a circumference of almost 160km encompassing<br />

colourful and diverse lakeside towns, each offering a new experience to<br />

visitors. Away from the lake, the area offers a handful of historic cities,<br />

towering mountains and Renaissance treasures to explore. The hospitality<br />

is legendary and the food and wine are a treat for all. Our base is in<br />

the lakeside resort of Bardolino, well known for its excellent red wines.<br />

It is a pleasure to stroll around, offering plenty of outdoor living and<br />

shopping for visitors, with beautiful lake views. Walks along the lakeside<br />

promenade are especially popular. We will take a full-day tour around<br />

the lake, enjoying the alpine scenery in the north and the Mediterranean<br />

atmosphere in the south, and visit some of the lovely lakeside resorts.<br />

Another highlight will be a memorable day trip to Venice. More than a<br />

city, Venice is a living museum with a rich history evident in every square.<br />

Explore the intricate labyrinth of canals and bridges, elegant piazzas<br />

and abundance of beautiful churches. The two focal points of the city<br />

are the Rialto Bridge and St Mark’s Square. Here the imposing Doge’s<br />

Palace, the exotic St Mark’s Basilica and the Campanile Bell Tower never<br />

fail to impress.<br />

Day 1 <strong>Travel</strong> to overnight accommodation<br />

Day 2 Onward travel to Lake Garda<br />

Day 3 Free to explore local area or join optional excursion to Verona and<br />

Dolomites (weather dependent)<br />

Day 4 Full day visit to Venice<br />

Day 5 Garda tour with the opportunity of an optional boat cruise<br />

Day 6 Optional full day excursion<br />

Day 7 South Lake Garda tour including Sirmione<br />

Day 8 Return travel to overnight accommodation<br />

Day 9 Return travel home<br />

OUR HOTELS<br />

Nights one and eight will be at hotels situated conveniently along our route. Our<br />

main accommodation is the truly outstanding 4* Parc Hotel Gritti. It has a superb<br />

lakeside location and is surrounded by beautiful grounds and gardens, just a short<br />

walk to the old centre of Bardolino. Fully air conditioned, it has a modern style and<br />

feel with excellent facilities. All bedrooms have satellite TV, telephone, mini bar and<br />

hairdryer. There is an indoor swimming pool, gym and fi tness centre. There is also<br />

an outdoor pool.<br />

WHAT’S INCLUDED<br />

• Scheduled Channel Tunnel crossings<br />

• Two overnight stops with dinner, bed and breakfast on travel days<br />

• Six nights in Italy dinner, bed and breakfast<br />

• Welcome drink<br />

• Bottle of mineral water and sweets in room on arrival<br />

• Buffet breakfast and dinners<br />

• ¼ litre of wine and ½ litre of water per person with dinner<br />

• Afternoon tea and cake 4-5pm<br />

• Piano bar on some evenings<br />

• Farewell dinner<br />

• Day excursion around Lake Garda<br />

2012<br />

HIGHLIGHT<br />

TOUR<br />

DEPARTURE DAYS PRICE<br />

Saturday 29th September 9 from £749<br />

SINGLE SUPPLEMENT from £160<br />

27<br />

EXPLORE EUROPE – LAKE GARDA


28 NEW<br />

EXPLORE EUROPE – FLORIADE<br />

THE FLORIADE 2012<br />

We are delighted to offer a varied programme for the world famous<br />

Floriade World Horticultural Expo in the historic Dutch city of Venlo.<br />

This unique and unmissable event is an impressive celebration of<br />

horticulture and nature taking place every ten years, so book early as<br />

the event should prove hugely popular. More than two million visitors<br />

are expected at the 66-hectare site to experience the huge array of<br />

natural delights, cultural programmes and entertainment and activities<br />

set across five themed zones.<br />

FLORIADE – LIVING<br />

NATURE<br />

Much more than a garden festival and flower show, Floriade is an<br />

international event with more than 100 participants – countries,<br />

businesses and horticultural companies – from around the world. It<br />

is a state-of-the-art showcase for the very latest trends in gardening,<br />

horticulture and the environment, with countless innovative attractions<br />

and activities awaiting your visit. Discover the most exquisite and<br />

exceptional flowers, plants and trees from all corners of the globe,<br />

presented across landscaped grounds in a beautiful natural forest<br />

setting. Admire stunning modern architecture, glasshouses and<br />

international pavilions and enjoy an exciting cultural programme of<br />

music, dance, theatre performances and visual art. We have three<br />

enticing options for you to experience this wonderful event. You can<br />

combine the historic Belgian port of Antwerp or the medieval city of<br />

‘s-Hertogenbosch with the famous Expo. On our five-day holiday, we<br />

are based in the popular town of Valkenburg in southern Holland. If<br />

you want to visit the ultimate event in 2012, look no further!<br />

THE FLORIADE AND<br />

AMAZING ANTWERP<br />

WHAT’S INCLUDED<br />

• Scheduled Channel Tunnel crossings<br />

• Three nights bed and breakfast<br />

• Free time in Antwerp with included harbour cruise<br />

• Return transfers to the Floriade World Horticultural Expo at Venlo for your<br />

full-day excursion with included entry ticket<br />

• Visit to Bruges on return journey<br />

THE HOTEL<br />

The Sir Plantin Hotel is a brand new property located in the trendy<br />

district of Zurenborg, Antwerp. The biggest city of Flanders, Antwerp<br />

is full of art and medieval history, so it makes the centrally located Sir<br />

Plantin Hotel the ideal choice for exploring the city.<br />

DEPARTURE DAYS PRICE<br />

Friday 13th April, Hotel – Sir Plantin Hotel 4 from £249<br />

SINGLE SUPPLEMENT £75


HOLLAND WITH FLOWERS<br />

AND FUN AT THE FLORIADE<br />

WHAT’S INCLUDED<br />

• Scheduled Channel Tunnel crossings<br />

• Three nights dinner, bed and breakfast<br />

• Free time in ‘s-Hertogenbosch plus an included canal cruise<br />

• Return transfers to the Floriade World Horticultural Expo at Venlo for your<br />

full-day excursion with included entry ticket<br />

• Visit to Ostend on the return journey<br />

THE HOTEL<br />

The Eden Crown Hotel is situated amidst the city life of Eindhoven. Its central<br />

location provides the perfect base for exploring this vibrant city. With modern<br />

décor throughout, guests can relax in style. The intimate restaurant serves a<br />

good range of meals, along with an extensive buffet menu at breakfast.<br />

DEPARTURE DAYS PRICE<br />

Friday 22nd June, Hotel – Eden Crown Hotel 4 from £349<br />

SINGLE SUPPLEMENT £75<br />

VALKENBURG AND THE<br />

FLORIADE<br />

WHAT’S INCLUDED<br />

• Scheduled Channel Tunnel crossings<br />

• Four nights dinner, bed and breakfast<br />

• ‘Three-country’ themed menu on one evening, celebrating three separate<br />

national dishes<br />

• Hot and cold buffet breakfasts<br />

• Four-course set dinner with choice of main<br />

• Live entertainment at hotel one evening (subject to fi nal numbers at hotel)<br />

• Steam train journey<br />

• Return transfers to the Floriade World Horticultural Expo at Venlo for your<br />

full-day excursion with included entry ticket<br />

• Guided tour of the hidden villages of Limburg<br />

THE HOTEL<br />

The picturesque Best Western Walram Hotel is set in an 18th century building<br />

and has been transformed into a modern gem. Located on the outskirts of<br />

Valkenburg, the Walram offers something for everyone. Artwork and design<br />

are in abundance and will not fail to delight, whether relaxing in the bar,<br />

lounge, wellness suite, garden or simply your own room.<br />

DEPARTURE DAYS PRICE<br />

Monday 10th September,<br />

Hotel – Best Western, Walram<br />

5 from £419<br />

SINGLE SUPPLEMENT £50<br />

29<br />

EXPLORE EUROPE – FLORIADE


30 FLIGHTS AND CRUISES<br />

WITH BUZZLINES TRAVEL<br />

CRUISING WITH BUZZLINES TRAVEL<br />

We are pleased to continue with yet another wonderful selection of exciting<br />

cruise itineraries for 2012 on the ever popular Marco Polo departing from<br />

London Tilbury. With a reputation for service, quality, elegance and value<br />

for money, the Marco Polo offers everything you would expect from such<br />

a high class vessel, which few of the modern superliners can replicate. All<br />

this together with the normal high standards you expect when booking<br />

with <strong>Buzzlines</strong> <strong>Travel</strong>, taking the strain out of your travel arrangements and<br />

making it easy for you to enjoy your cruise holiday.<br />

MARCO POLO<br />

With a handsome traditional profi le, beautiful teak decks and distinctive<br />

dark blue hull, the 800-passenger Marco Polo is a fully stabilised, air<br />

conditioned classic ocean liner. Exclusively for adults, her wide range<br />

of public facilities include the impressive Waldorf Restaurant, offering<br />

traditional two-sitting fi xed time dining or, as an alternative, the more<br />

informal buffet style Marco’s Restaurant. Enjoy colourful revues from the<br />

talented show team at the Marco Polo Lounge, savour pre-dinner cocktails<br />

in the elegant Captain’s Club, pick a quiet spot with wonderful panoramic<br />

ocean views in the Palm Garden, relax in the stylish Columbus Lounge or<br />

head to Scott’s Bar for some late night entertainment. On board there are<br />

eight passenger decks offering 15 different grades of cabin and suites,<br />

primarily graded according to size and deck position. Even in the most<br />

economical cabins, the standard features are impressive and all have ensuite<br />

facilities including a shower, basin, WC and a hairdryer. They also<br />

all have satellite TV, music channels, telephone and a personal safe as<br />

standard. Passenger facilities include choice of lounge and dining areas,<br />

library, shopping arcade, fi tness centre/gymnasium, wellness centre,<br />

jacuzzis and pool.<br />

BOOK WITH CONFIDENCE<br />

All cruise holidays featured in this brochure are fi nancially protected by<br />

South Quay <strong>Travel</strong> and Leisure Ltd, the offi cial group operator for Cruise<br />

and Maritime Voyages.<br />

Please note: none of our cruise holidays can be booked through our<br />

agents. They must be booked directly with us.<br />

CRUISE INFO<br />

• No minimum numbers are required<br />

• A wide choice of cabin accommodation is available<br />

• A wide range of leisure facilities are available<br />

• Superb programmes of entertainment are provided<br />

• Delicious selection of cuisine and dining options available<br />

• First rate service provided by crew<br />

• Innovative and exciting itineraries created with interesting ports of call<br />

• Dedicated <strong>Buzzlines</strong> <strong>Travel</strong> contact throughout the booking process<br />

• Home transfers to/from port included in prices<br />

• Self-drive prices available<br />

To book, discuss available cruises or receive further information,<br />

call us on 01303 261870 or visit www.buzzlinestravel.co.uk.


CHOOSE FROM A SELECTION OF<br />

WORLDWIDE CRUISES<br />

CRUISE TITLE DEPARTURE DAYS<br />

DIAMONDS AND CANALS 2nd May 4<br />

BRITAIN’S MARITIME HERITAGE CRUISE 10th Apr 8<br />

EMERALD ISLE DISCOVERY 8th Jul 13<br />

TREASURES OF THE BRITISH ISLES 20th Jul 11<br />

BALTIC CAPITALS AND ST PETERSBURG 30th Jul 13<br />

THE AZORES AND MADEIRA 11th Aug 16<br />

MAJESTIC FJORDLAND 26th Aug 8<br />

BRITISH ISLES DISCOVERY 2nd Sep 10<br />

FRENCH LEAVE 11th Sep 10<br />

AMSTERDAM AND ANTWERP WEEKEND 20th Sep 4<br />

BALTIC CAPITALS AND ST PETERSBURG 23rd Sep 13<br />

GREAT EUROPEAN WATERWAYS 5th Oct 6<br />

MEDITERRANEAN GOLD 10th Oct 15<br />

AMSTERDAM WEEKENDER 27th Oct 3<br />

MARCO POLO MYSTERY CRUISE 29th Oct 4<br />

NORTHERN LIGHTS 28th Feb 2013 15<br />

Various prices are available dependent upon cabin preference.<br />

Please call for details and latest offers.<br />

FLYING WITH BUZZLINES TRAVEL<br />

If you want to hop on a plane, we have the ideal holiday for you. We know<br />

many of our coach holiday passengers also enjoy holidays by air and we<br />

have recognised the need to offer a more varied selection of holidays. You<br />

will fi nd some exciting and interesting destinations to visit, all of which<br />

have fi rst class hotel accommodation. We have teamed up with some<br />

top quality established ATOL registered travel companies to offer you an<br />

exceptional range of worldwide holidays to complement our existing range<br />

of coach tours and cruise holidays. A popular choice remains the Channel<br />

Islands and we have a range of options for you to choose on either Jersey<br />

or Guernsey. Our European selection often includes destinations such as<br />

Italy with our Classical Rome trip or alternatively our Rome and Sorrento<br />

tour. Our worldwide collection often includes tours exploring the wonders<br />

of Cairo and the Nile, Las Vegas and Toronto and Niagara Falls. Most of<br />

these holidays also come with the added benefi t of our door to door service<br />

(Jersey/Guernsey holidays excluded).<br />

JERSEY & GUERNSEY<br />

Whether you choose Jersey or Guernsey for your Channel Islands holidays,<br />

we know you will not be disappointed. Due to ongoing popularity, we<br />

are again pleased to include our Channel Island holidays. These Air tours<br />

have the added comfort of <strong>Buzzlines</strong> <strong>Travel</strong> taking care of all your travel<br />

arrangements including transfers to and from the airport.<br />

DESTINATION DEPARTURE DURATION PRICE<br />

JERSEY OR GUERNSEY 21st May 7 from £529<br />

CHOOSE FROM A SELECTION OF<br />

WORLDWIDE FLIGHTS<br />

DESTINATION DEPARTURE<br />

25th June 7 from £559<br />

17th Sept 7 from £559<br />

DURA-<br />

TION<br />

PRICE<br />

TORONTO AND NIAGARA FALLS 6th May 7 from £999<br />

7th Oct 7 from £1049<br />

CLASSIC ROME 2nd July 5 from £619<br />

5th Nov 5 from £599<br />

ROME AND SORRENTO 12th Oct 8 from £999<br />

19th Oct 8 from £999<br />

31


32<br />

FESTIVE BREAKS<br />

THURSFORD CHRISTMAS<br />

SPECTACULAR<br />

The Thursford Christmas Spectacular is the biggest and most exciting<br />

Christmas show of all time in Britain! Call now to register your interest<br />

for November and December 2012. Dates, hotel details and prices will be<br />

confi rmed early April when we have received our Thursford Spectacular ticket<br />

allocation for the 2012 performances. Three day trips are available which<br />

include travel, show ticket, half board accommodation from £239 per person.<br />

CORNWALL TURKEY AND TINSEL L NEW<br />

Enjoy all the fun of the festive season in the popular resort of Newquay with<br />

its golden beaches and picturesque harbour. Festive programme, menu and two<br />

excursions included.<br />

Hotel – 3* Esplanade Hotel, Newquay<br />

DEPARTURE DAYS PRICE<br />

Monday 5th November 5 from £299<br />

VALKENBURG DUTCH TURKEY AND TINSEL<br />

Turkey and Tinsel go Continental! Enjoy an early festive tour to Holland. Highly<br />

recommended, this tour boasts a wonderfully picturesque location, festive<br />

entertainment, great food and fantastic inclusions.<br />

Hotel – 3* Best Western Walram<br />

DEPARTURE DAYS PRICE<br />

Monday 12th November 5 from £319<br />

WELSH HOUSE PARTY DRINKS INCLUSIVE<br />

Explore the beautiful scenery of Cardigan Bay and the west coast of Wales on our<br />

included excursions to local places of interest and enjoy daily entertainment and<br />

activities at the hotel.<br />

Hotel – 3* Cliff Hotel and Spa<br />

DEPARTURE DAYS PRICE<br />

Monday 12th November 5 from £289<br />

GREAT YARMOUTH, THURSFORD – TURKEY AND<br />

TINSEL<br />

Our extended fi ve-day tour to include a fabulous Turkey and Tinsel package.<br />

Festive programme, excursions and Thursford Spectacular ticket included.<br />

Hotel – Burlington Palm Hotel<br />

DEPARTURE DAYS PRICE<br />

Monday 19th November 5 from £369<br />

STEP INTO CHRISTMAS<br />

– BATH, BRISTOL AND<br />

BIRMINGHAM TATTOO AND FRANKFURT CHRISTMAS<br />

MARKET<br />

The 24th Birmingham Tattoo returns to Birmingham. Enjoy an unforgettable<br />

holiday as you join us for this three-hour extravaganza with a top priced ticket<br />

and excursion to the Frankfurt Christmas Market included.<br />

Hotel – 4* Holiday Inn, Solihull<br />

DEPARTURE DAYS PRICE<br />

Friday 23rd November 3 from £189<br />

ST NICHOLAS AS S FA FAYR FAYRE YR Y E AND HAREWOOD HOUSE AT<br />

CHRISTMAS S NEW<br />

St Nicholas Fayre is one of the most popular Christmas markets in the UK, with<br />

thousands of visitors fl ocking to York to enjoy the festivities of this four day event.<br />

We’ve the added bonus of an included excursion to Harewood House.<br />

Hotel – The 4* Old Swan Hotel<br />

DEPARTURE DAYS PRICE<br />

Thursday 29th November 5 from £339<br />

BRUSSELS AND BRUGES CHRISTMAS MARKETS S NEW<br />

There’s no better place than Belgium for a traditional Christmas Market.<br />

Numerous markets will be available in Brussels including Place St Catherine and<br />

don’t miss out on The Grand Place decorated in festive lights for the occasion.<br />

Hotel – The 4* Tohn Hotel Bristol Stephanie<br />

DEPARTURE DAYS PRICE<br />

Friday 30th November 3 from £189<br />

TORQUAY AND TINSEL ALL INCLUSIVE BREAK K NEW<br />

An excellent value festive treat that includes a free bar and entertainment each<br />

evening. Turkey and Tinsel? Or is that Torquay and Tinsel! Festive programme,<br />

free bar and two excursions included.<br />

Hotel – 3* Hotel Gleneagles<br />

All these trips are available to book now!<br />

CHELTENHAM<br />

Enjoy the festive ambiance of three historic cities and shop at the fantastic<br />

Christmas markets they will be hosting. Free time in Bristol and excursions to<br />

Cheltenham and Bath will be included.<br />

Hotel – 4* Ramada Bristol City Hotel<br />

DEPARTURE DAYS PRICE<br />

Friday 23rd November 4 from £249<br />

DEPARTURE DAYS PRICE<br />

Monday 3rd December 5 from £329


VALKENBURG AND THREE COUNTRIES CHRISTMAS<br />

MARKETS<br />

Experience one of the most popular Christmas markets in Europe. Valkenburg is<br />

a delightful little Dutch hill town built around a romantic ruined castle and sits at<br />

the crossroads of Europe between Germany and Belgium.<br />

Hotel – Riche Hotel<br />

DEPARTURE DAYS PRICE<br />

Friday 7th December 4 from £289<br />

COLOGNE CHRISTMAS MARKETS<br />

Advent magic spreads throughout Cologne’s Old Town when its idyllic Christmas<br />

markets open their brightly illuminated gates. Spend all your time exploring<br />

Cologne or join our excursion to Bonn Christmas Market.<br />

Hotel – 4* Radisson Blu Hotel<br />

DEPARTURE DAYS PRICE<br />

Saturday 15th December 4 from £259<br />

CHRISTMAS IN MONSCHAU<br />

Get away from it all this Christmas to the delightful region of Eiffel in the town of<br />

Monschau, famous for its decorated buildings, ruined fortress and riverside walks.<br />

Hotel – Carat Hotel<br />

DEPARTURE DAYS PRICE<br />

Sunday 23rd December 5 from £449<br />

CHRISTMAS IN CHESTER<br />

What better place at Christmas than the beautiful, historic city of Chester. Staying<br />

in the heart of the city you will be able to enjoy everything from the famous<br />

Rows to its magnifi cent cathedral while indulging in the festive programme at<br />

our hotel.<br />

Hotel – 4* Best Western Queens Hotel<br />

DEPARTURE DAYS PRICE<br />

Sunday 23rd December 5 from £499<br />

MYSTERY CHRISTMAS TOUR<br />

Back again by popular demand, we are delighted to offer a fabulous 4* Christmas<br />

mystery tour. You can be assured of a warm welcome and good company with a<br />

full Christmas programme included.<br />

Hotel – it’s a mystery<br />

DEPARTURE DAYS PRICE<br />

Monday 24th December 4 from £399<br />

CHRISTMAS IN CONSTABLE COUNTRY<br />

Nestled amid the delightful Essex countryside this wonderful 4 star hotel<br />

combines a festive atmosphere with a wide range of leisure facilities. We will<br />

include a tour of the beautiful Constable Country on this fabulous break.<br />

Hotel – The 4* Crowne Plaza Colchester-Five Lakes Hotel<br />

DEPARTURE DAYS PRICE<br />

24th December 4 from £399<br />

NEW YEAR IN THE PEAK DISTRICT<br />

This magnifi cent hotel successfully combines Victorian features with contemporary<br />

decor. Its conveniently located on the edge of the Peak and is within walking<br />

distance of Derby town centre. A perfect base for this New Year break.<br />

Hotel – 4*Derby Hotel<br />

DEPARTURE DAYS PRICE<br />

Sunday 30th December 4 from £349<br />

COMING UP IN 2013<br />

All available to book<br />

BUZZLINES TRAVEL REUNION TOUR WINCHESTER<br />

After the huge success of our fi rst ever <strong>Buzzlines</strong> <strong>Travel</strong> Reunion Tour held in<br />

Worthing, we are delighted to offer another for 2013! Join fellow travellers<br />

and <strong>Buzzlines</strong> <strong>Travel</strong> staff for a fun packed weekend in Winchester.<br />

DEPARTURE DAYS PRICE<br />

Friday 25th January 3 from £159<br />

WEYMOUTH WINTER WARMER<br />

DEPARTURE DAYS PRICE<br />

Monday 28th January 5 from £229<br />

TORQUAY WINTER WARMER WITH FREE BAR<br />

DEPARTURE DAYS PRICE<br />

Monday 4th February 5 from £259<br />

BOURNEMOUTH WINTER WARMER<br />

DEPARTURE DAYS PRICE<br />

Monday 18th February 5 from £TBC<br />

SPECTACULAR SPAIN ALL INCLUSIVE<br />

DEPARTURE DAYS PRICE<br />

Sunday 24th February 8 from £449<br />

SOUTHPORT WINTER WARMER WITH FREE BAR<br />

DEPARTURE DAYS PRICE<br />

Monday 4th March 5 from £299<br />

NEWQUAY, CORNWALL FREE BAR BREAK<br />

DEPARTURE DAYS PRICE<br />

Monday 25th March 5 from £399<br />

MYSTERY EASTER TOUR<br />

DEPARTURE DAYS PRICE<br />

Friday 29th March 4 from £239<br />

TORQUAY<br />

DEPARTURE DAYS PRICE<br />

Monday 29th April 5 from £TBC<br />

BAVARIA AND AUSTRIA<br />

DEPARTURE DAYS PRICE<br />

Saturday 18th May 7 from £529<br />

GARDENS AND COAST OF NORMANDY WITH THE<br />

BAYEUX TAPESTRY<br />

DEPARTURE DAYS PRICE<br />

Monday 17th June 5 from £419<br />

PAIGNTON<br />

DEPARTURE DAYS PRICE<br />

Sunday 29th September 6 from £TBC<br />

For full details please visit our website or give us a call!<br />

33<br />

COMING UP IN 2013


34<br />

TERMS & CONDITIONS<br />

TERMS & CONDITIONS<br />

Our Trading Charter with you Coach Holiday Peace of Mind. Member of<br />

Bonded Coach Holidays. This Trading Charter covers all holidays arranged<br />

by <strong>Buzzlines</strong> <strong>Travel</strong> Ltd, registered offi ce Lympne Distribution Park, Near<br />

Hythe, Kent CT21 4LR.<br />

Why should I read this page?<br />

Because it is very important. Our Trading Charter forms a key part of our<br />

agreement with you and forms the basis of a legally binding contract<br />

between you as the lead name making the booking, anyone else in<br />

your party and us. When you make this booking as the lead name you<br />

undertake that you have the authority to accept, and do accept, on<br />

behalf of your party the terms of these booking conditions. This contract<br />

is made subject to the terms of these booking conditions, which are<br />

governed by English Law, and the non-exclusive jurisdiction of the<br />

English Courts. If your holiday involves any travel by air or cruise, your<br />

contract will be with the ATOL licence holder named on the individual<br />

brochure page. The contract terms and fi nancial guarantees set out in<br />

this document will not apply to any holiday involving any type of fl ight<br />

or cruise, Eurostar and/or Disneyland Paris bookings. Instead, you will be<br />

supplied with the full booking conditions of the ATOL holder arranging<br />

your holiday or the relevant supplier. A copy of these conditions can be<br />

requested or viewed at our offi ces prior to booking your holiday.<br />

How and when do I make this contract with you?<br />

We welcome you making contact with us in a number of ways. You can<br />

write to us, phone us or visit us in person, use a nominated travel agent,<br />

e-mail or visit our website. Whichever way you contact us the contract<br />

is made when your booking is entered on to our reservation system and<br />

we issue a confi rmation of booking. We will send you or the agent the<br />

confi rmation of your booking within 5 working days. Please check this<br />

confi rmation very carefully to ensure all the information is correct and tell<br />

us, or your agent, immediately of any errors or omissions found.<br />

How is my holiday money protected?<br />

We subscribe to the Code of Conduct of the Bonded Coach Holidays<br />

Group (BCHG) of the Confederation of Passenger Transport UK. BCHG<br />

requires a bond to be taken out to provide protection for your holiday<br />

money in the unlikely event that a Member cannot, for fi nancial reasons,<br />

carry out their obligations to their passengers.<br />

BCHG Consumer Guarantee<br />

The Bonded Coach Holiday Group guarantees to bona fi de customers<br />

that in the event of failure of a bona fi de Member, it will:<br />

(1) wherever possible, arrange for a holiday or tour to be completed.<br />

(2) where failure occurs after a holiday has begun, arrange for customers<br />

to be returned by an appropriate means of transport to their UK area<br />

of departure.<br />

(3) if the holiday or tour cannot be completed as planned, the<br />

reimbursement of payments made by the customer to the BCHG<br />

Member, other than payments made by credit card.<br />

When do I need to pay for my holiday and how much?<br />

At the time of booking you will need to pay a deposit of £50.00 for each<br />

person named on the booking plus the insurance premium if taken. The<br />

balance must be paid at least eight weeks before the holiday departure<br />

date. If you book within eight weeks of the departure date you will need<br />

to pay the total holiday cost at the time of your booking. If you do not<br />

pay the outstanding balance for your holiday on or before the date when<br />

it is due, we may cancel your booking and you will be required to pay<br />

the cancellation charges as detailed in section “Scale of Cancellation<br />

Charges”. The date of cancellation will normally be the date you confi rm<br />

in writing that you intend to cancel or 15 days after the balance due<br />

date, whichever comes fi rst.<br />

Where optional items are purchased as part of the tour package these<br />

are payable on the balance due date except where items, such as theatre<br />

tickets, have been specifi cally purchased for you. In this case the cost will<br />

be payable at a separate date notifi ed to you and will not normally be<br />

refundable unless we obtain a refund from the supplier we use.<br />

If I use an agent who does my money belong to?<br />

Your agent will hold your deposit on your behalf until we issue a<br />

confi rmation of your booking. The agent then holds this money on our<br />

behalf. The agent holds the balance you pay on our behalf until the date<br />

the balance is due. The agent will then forward to us.<br />

Can you change the price of my holiday after you have issued<br />

the booking confi rmation?<br />

Yes we can, but only in very limited circumstances. The price of your<br />

holiday can be varied due to changes in:-<br />

• Transportation costs including fuel and/or fuel tax, ferry operator fares<br />

and tolls, embarkation or disembarkation fees at terminals<br />

• Exchange rates applied to the particular holiday booked<br />

• Dues and taxes including changes in VAT or any other Government<br />

imposed changes.<br />

In the case of any small variation, an amount equivalent to 2% of the<br />

price of your holiday, which excludes insurance premiums and any<br />

amendment charges, will be absorbed or retained. For larger variations,<br />

this 2% will still be absorbed for increases, but not retained from refunds.<br />

If this means that you have to pay an increase of more than 10% of the<br />

price of your holiday, you may cancel it and receive a full refund of all<br />

monies paid, except for any amendment charges. We will consider an<br />

appropriate refund of insurance premiums paid if you can show that you<br />

are unable to transfer or reuse your policy. Should you decide to cancel<br />

for this reason, you must exercise your right to do so within 14 days from<br />

the issue date printed on your fi nal invoice. Alternatively, you can accept<br />

an offer of an alternative comparable holiday of equivalent or superior<br />

quality, if available, or an alternative holiday of lower quality, if available.<br />

You may then transfer payment made in respect of the original holiday to<br />

the alternative holiday. If the cost of the alternative holiday is less than<br />

the original holiday, the difference in price will be refunded. We will also<br />

pay compensation as set out in section ”Scale of Compensation". Please<br />

note that travel arrangements are not always purchased in local currency<br />

and some apparent changes have no impact on the price of your holiday<br />

due to contractual and other protection we have in place.<br />

Can I change my holiday arrangements?<br />

After we have issued our booking confi rmation we will do our best<br />

to accommodate any changes you may want to make but we cannot<br />

guarantee to do so. Any changes must be notifi ed to us in writing and<br />

signed by the person who signed the booking form. If we are able to<br />

make the changes an amendment fee of £10.00 will be payable plus any<br />

additional charge for the facilities requested. Any signifi cant alteration<br />

after the balance due date will be treated as a cancellation of the<br />

original booking and will be subject to the cancellation charges detailed<br />

below. A signifi cant alteration would include a change of departure date,<br />

holiday or hotel, or number of people travelling.<br />

Can I transfer my booking to someone else?<br />

You can transfer your booking to someone else provided you give us<br />

reasonable notice. This person must be able to satisfy all the conditions<br />

for the holiday and a change cannot normally be made later than seven<br />

days for prior to departure. We will make an administration charge of<br />

£10.00 per person for every transfer we make plus any reasonable<br />

additional costs caused by the transfer. You will remain responsible for<br />

ensuring that the holiday is paid for by the balance due date. <strong>Travel</strong><br />

Insurance is not transferable.<br />

How can I cancel my holiday?<br />

You, or any member of your party, may cancel at any time provided<br />

that the cancellation is made by the person who made the original<br />

booking is communicated to us in writing via the offi ce at which you<br />

made your original booking. You will have to pay cancellation charges<br />

set out in the scale below to cover our estimated loss resulting from the<br />

cancellation. If you are insured against cancellation you may be able to<br />

recover the charges from your insurers. Your cancellation will take effect<br />

from the date upon which we receive your written confi rmation of your<br />

cancellation. You must also return any tickets or vouchers that you have<br />

received. A reduction in room occupancy may increase the charges for<br />

the remaining passengers by the application of supplements for low<br />

occupancy of rooms. Where tickets have been prepaid by the company,<br />

your confi rmation will state the additional charges to be incurred if you<br />

should cancel from the tour.<br />

Scale of Cancellation Charges<br />

Period before departure within Amount of cancellation charge as<br />

which cancellation is received % of holiday price<br />

More than 56 days Deposit only<br />

43-56 days 30% or deposit, if greater<br />

29-42 days 50% or deposit, if greater<br />

15-28 days 70%<br />

8-14 days 90%<br />

0-7 days (including voluntary<br />

termination whilst on holiday)<br />

Total holiday cost<br />

What happens if you change my holiday?<br />

The arrangements for your holiday will usually have been made many<br />

months in advance. Sometimes changes are unavoidable and we reserve<br />

the right to make them. Most of these changes are likely to be minor<br />

and we will do our best to keep you informed. We will tell you before<br />

your booking is confi rmed if there have been any changes since the<br />

brochure/website was published. If, after booking and before departure,<br />

we make a signifi cant change to your holiday you will have the option<br />

of withdrawing from the holiday without penalty or, alternatively, you<br />

may transfer to another holiday without paying an administration fee.<br />

In either case we will pay you compensation according to the scale set<br />

out below.<br />

A signifi cant change includes a change in departure date, departure<br />

time or return time of more than 12 hours, a change of departure point,<br />

location of resort or quality of hotel, (excluding single overnight hotels on<br />

touring holidays where the quality of the hotel is comparable). On all our<br />

holidays to the continent we reserve the right to use either a ferry or the<br />

Channel Tunnel for the short crossing between England and France.<br />

If you withdraw from the holiday because we have made a signifi cant<br />

change or if we have to cancel your holiday for any reason other than<br />

non-payment by you we will offer you the choice of:<br />

• A comparable replacement holiday if available; or<br />

• A replacement holiday of lower quality together with a refund of the<br />

price difference; or<br />

• A full refund of the money you have paid<br />

When we have notifi ed you of the changes and options available, you<br />

must tell us your decision as soon as possible and within any timescale<br />

we may need to set bearing in mind the need to safeguard the holiday<br />

arrangements of other customers.<br />

Scale of Compensation<br />

We will pay you compensation for signifi cant changes on the following scale:<br />

Period before departure in which signifi cant<br />

change is notifi ed to you or your agent<br />

More than 56 days Nil<br />

29-56 days £10<br />

15-28 days £10<br />

8-14 days £15<br />

0-7 days £20<br />

Amount per person<br />

If, prior to departure, we make a signifi cant change to your holiday<br />

arrangements or cancel your holiday we will pay you compensation on<br />

the above scale unless:-<br />

• The holiday is cancelled because the number of persons who agreed<br />

to take it is less than the minimum number required, and you were<br />

informed of the cancellation.<br />

or<br />

• The holiday is changed or cancelled by reason of unusual and<br />

unforeseeable circumstances beyond our control, the consequences<br />

of which could not have been avoided even if all due care had been<br />

exercised. These circumstances include but are not limited to war or<br />

threat of war, riot, civil strife, terrorist activity, industrial disputes, fi re,<br />

quarantine, epidemic or health risks, natural or nuclear disasters, port<br />

and terminal closures and adverse weather conditions.<br />

Payment of compensation according to the scale set out above will not<br />

affect your statutory right to claim further compensation if, in all the<br />

circumstances, you remain dissatisfi ed.<br />

If, after departure, we need to make a change to a signifi cant proportion<br />

of your holiday we will do our best to make suitable alternative arrangements<br />

at no extra cost to you. If it proves impossible to make suitable alternative<br />

arrangements, or if you have reasonable grounds for refusing the alternative<br />

offered, we will arrange transport back to your point of departure, or to an<br />

alternative location that we agree to. Unless the change is as a result of<br />

unusual and unforeseeable circumstances beyond our control (as described<br />

above), you will also be entitled to compensation.<br />

What is the extent of your liability?<br />

We accept responsibility if you or any member of your party is killed or<br />

injured as a result of an activity forming part of your holiday arrangements<br />

which you booked with us before your departure; or if any part of your<br />

holiday arrangements, booked with us in the UK, is not as described<br />

in the brochure or not of a reasonable standard; if the failure in your<br />

holiday arrangements or any death or personal injury is due to any fault<br />

on our part or that of our agents or suppliers whilst acting in the course<br />

of their employment. We do not accept responsibility if the failure, death<br />

or personal injury is not caused by any fault of ours or of our agents or<br />

suppliers or is caused by you or someone not connected with your holiday<br />

arrangements; or if the failure, death or personal injury is due to unusual or<br />

unforeseen circumstances which, even with all due care, we, or our agents<br />

or suppliers, could not have anticipated or avoided.<br />

Where you, or any member of your party, participate in sports or any other<br />

activity which involves an element of risk whilst on holiday, and this has<br />

been arranged completely independently of <strong>Buzzlines</strong> <strong>Travel</strong> Limited, it<br />

should be understood that participation is at the individual’s own risk and<br />

it is their own responsibility to obtain the relevant insurance. For claims<br />

which do not involve personal injury, illness or death, our liability to each<br />

claimant is limited to the total cost of the holiday per person affected (not<br />

including insurance premiums and amendment charges). We will only have<br />

to pay this maximum amount if everything has gone wrong and you have<br />

received no benefi t from your holiday.<br />

If you or any member of your party is killed, injured or becomes ill as<br />

a result of transport by ship, train or coach, any liability which we may<br />

have to pay compensation is limited in line with the Athens Convention<br />

(applies to transport by ship), the Berne Convention (applies to transport<br />

by rail) and the Geneva Convention (applies to transport by road). You<br />

can get copies of the relevant conventions from us if you ask. You should<br />

also note that these conventions may limit or remove the carrier's liability<br />

to you and the amount which the carrier has to pay you.<br />

If we make any payment to you or any member of your party for death,<br />

personal injury or illness, you will be asked to assign to us or our insurers<br />

the rights you may have to take action against the person or organisation<br />

responsible for causing the death, personal injury or illness.<br />

Our suppliers (such as accommodation or transport providers) have their<br />

own booking conditions or conditions of carriage, and these conditions<br />

are binding between you and the supplier. Some of these conditions<br />

may limit or remove the relevant transport provider's or other supplier's<br />

liability to you. You can get copies of such conditions from our offi ces, or<br />

the offi ces of the relevant supplier.<br />

Force majeure<br />

Except where otherwise expressly stated in these booking conditions, we<br />

regret that we cannot accept liability or pay any compensation where<br />

the performance or prompt performance of our contractual obligations<br />

is prevented or affected by, or you otherwise suffer any damage or loss<br />

as a result of, “force majeure”. In these booking conditions, “force<br />

majeure” means any event which we or the supplier of the service(s)<br />

in question could not, even with all due care, foresee or avoid. Such<br />

events may include (whether actual or threatened), but are not limited<br />

to, unavoidable technical problems with transport, war, riot, civil<br />

strife, terrorist activity, industrial dispute, natural or nuclear disaster,<br />

adverse weather conditions, epidemic or fi re and all similar events or<br />

circumstances outside our control.<br />

What do I need to do if I have to complain?<br />

The driver/courier or representative on your holiday is there to deal with<br />

any queries or problems that you may encounter. If you have a complaint<br />

during your holiday you MUST inform our driver/courier or representative<br />

(or, failing that, the supplier of the service) at the earliest opportunity so<br />

that they can do their utmost to resolve the problem immediately. Likewise,<br />

if you encounter any problems within the hotel, you MUST inform the hotel<br />

staff to allow them to rectify the matter. In most cases these diffi culties can<br />

be rectifi ed on the spot and it is never possible to reverse hotel problems<br />

(i.e. room or food) after you have returned from your holiday. Consequently,<br />

any such complaint cannot be investigated if no prior notice is made to our<br />

driver/courier and no claims will be entertained under these circumstances.<br />

If they are unable to resolve the problem to your satisfaction you should<br />

complete a Holiday Report Form which is available from the driver/<br />

representative. If you remain dissatisfi ed you should write to the Customer<br />

Services Manager, <strong>Buzzlines</strong> <strong>Travel</strong>, Lympne Distribution Park, Near Hythe,<br />

Kent CT21 4LR within 21 days of the completion of your holiday. In your<br />

letter you will need to quote your booking reference number, holiday<br />

destination and departure date and the number of the Holiday Report Form<br />

which you completed at the time.<br />

If you do not tell us at the earliest opportunity about a problem giving<br />

rise to your complaint we cannot take steps to investigate and rectify it.<br />

In deciding how to respond to your complaint we will take into account<br />

the date you fi rst drew the problem to the attention of our driver/<br />

representative or supplier. Please note that comments written on our<br />

questionnaire forms are not classed as formal complaints.<br />

What happens to complaints?<br />

All complaints are thoroughly investigated and customers are kept<br />

informed at each stage of the investigation. Sometimes the investigations<br />

can take time awaiting a response from our suppliers. We can normally<br />

agree an amicable settlement of the few complaints we receive.<br />

If I do not agree with your decision can I request arbitration?<br />

Yes you can. If we cannot resolve your complaint amicably you may<br />

request that the dispute is referred to an independent arbitration scheme<br />

established by the Confederation of Passenger Transport UK (CPT). Full<br />

details of this scheme will be provided on request or you can obtain a<br />

copy from CPT. This arbitration scheme provides a simple and inexpensive<br />

method of arbitration on documents alone with restricted liability on the<br />

customer in respect of costs. This scheme does not apply to claims for an<br />

amount greater than £1500 per person. There is also a limit of £7500<br />

per booking. Normally there is a time limit of 9 months from the date<br />

of return from your holiday within which to request arbitration but in<br />

exceptional circumstances the scheme can be used beyond this date. This<br />

scheme does not apply to claims that arise mainly in respect of physical<br />

injury or illness or the consequences of any illness or injury.


Coach Allocation<br />

Due to operational reasons (breakdown, availability etc) and on other<br />

rare occasions, the coach specifi cation may differ from that specifi ed<br />

in our brochures, particularly in the event of low numbers. <strong>Buzzlines</strong><br />

<strong>Travel</strong> reserve the right to substitute another vehicle and this could<br />

include the use of smaller vehicles and/or the use of vehicles supplied by<br />

other operators. We will endeavour to inform clients beforehand where<br />

possible. Passengers may be carried in feeder vehicles to meet the main<br />

excursion vehicle. The feeder vehicle may be a coach, minibus or taxi.<br />

Coach Seating<br />

Seats booked online are not allocated a specifi c number at the time of<br />

booking. There is a seating plan of the coach for each holiday, but it is<br />

possible that, on occasions, operational reasons will require a coach with a<br />

different confi guration to be used. We therefore reserve the right to alter a<br />

coach-seating plan and allocate seats other than those you have booked.<br />

Requests for particular seats can be made on most holidays when booking<br />

but, because allocations are made on a fi rst come, fi rst served basis, you<br />

are recommended to book early. When your booking is confi rmed you<br />

will be offered the best seats that are available at that time. If you know<br />

someone who may want to book later but sit near you please discuss<br />

this with the booking clerk at the time you make your booking. Specifi c<br />

seats will not be allocated on coaches which operate on feeder services<br />

between joining points and main holiday departure points. Unless you have<br />

requested specifi c seats, we reserve the right to alter a seating plan to<br />

allow for members of the same party to be seated together on the coach. A<br />

premium may be payable for certain coach seats.<br />

Health and Safety on holiday<br />

In some foreign countries, standards of infrastructure, safety and hygiene<br />

may be lower than those to which we are accustomed in the UK. You<br />

should therefore exercise greater care for your own protection. Further<br />

information can be obtained from your GP who can provide you with<br />

the leafl et "Health Advice for <strong>Travel</strong>lers" published by the Department<br />

of Health. Some people may be at risk from discomfort or deep vein<br />

thrombosis (DVT) if they remain immobile on a journey for a long period<br />

of time. If you are<br />

planning to undertake a bus or coach journey of more than 3 hours<br />

you should consult your doctor if you have ever had DVT or pulmonary<br />

embolism, a family history of clotting conditions, cancer or treatment<br />

for cancer, a stroke, heart or lung disease or if you have had major<br />

surgery in the past 3 months. We reserve the right to refuse any booking<br />

in the absence of a doctor's certifi cate confi rming that you are fi t to<br />

travel. During the journey we will provide comfort stops as frequently as<br />

possible. During these stops you are encouraged to get off the coach and<br />

walk around. Exercise reduces any discomfort which may be caused by<br />

periods of immobility. During any journey you should drink alcohol only<br />

in moderation as it leads to dehydration.<br />

Passenger Behaviour<br />

We want all our customers to have a happy and carefree holiday. But you<br />

must remember that you are responsible for your behaviour and the effect<br />

it may have on others. If you or any member of your party is abusive or<br />

disruptive or behaves in a way which, in our reasonable opinion, could<br />

cause damage or injury to others or affect their enjoyment of their holiday,<br />

or which could damage property, we have the right, after reasonable<br />

consideration, to terminate your contract with us. If this happens we<br />

will have no further obligations or liability to you. The coach driver/<br />

representative, ship's captain, or authorised offi cial of other means of<br />

transport is entitled to refuse you boarding if, in their reasonable opinion,<br />

you are unacceptably under the infl uence of drink or drugs or you are being<br />

violent or disruptive. If you are refused boarding on the outward journey<br />

we will regard it as a cancellation by you and we will apply cancellation<br />

charges according to the scale in section “Scale of Cancellation Charges”.<br />

If the refusal is on the return journey we have the right to terminate the<br />

contract and will have no further obligations or liability to you.<br />

No smoking, pets and other matters<br />

We operate a strict no smoking policy on all our coaches. We make<br />

frequent comfort stops. In addition, for the comfort and enjoyment of other<br />

passengers, you may not: a) Bring a pet, livestock or any other animal<br />

(except registered assistance dogs by arrangement on UK tours only), b)<br />

Play a radio, cassette or CD player on the coach, c) bring alcohol onto the<br />

coach for the purpose of consumption on it. We would also ask you to<br />

consider other passengers and restrict the use of mobile phones on the<br />

coach to an absolute minimum. N.B; you are responsible for ensuring that<br />

you are at the correct pick up point, on time, throughout the holiday.<br />

Pick up point, itineraries, travel documents and passport<br />

You are responsible for ensuring that you are at the correct departure<br />

point, at the correct time, with the correct documents and we cannot be<br />

held liable for any loss or expense suffered by you or your party because<br />

of an incorrect passport or late arrival at the departure point.<br />

If you are a British citizen travelling outside the United Kingdom you<br />

must have a full UK passport valid for a minimum of three months after<br />

your scheduled date of return. Non-UK citizens must seek passport and<br />

visa advice from the consulates of the countries they plan to visit prior<br />

to making a booking for one of our holidays. The name on the passport<br />

must match the name on the ticket. If someone in your party changes<br />

name after the booking is made, you must tell us immediately so that we<br />

can issue the ticket in the new name.<br />

We will send you fi nal holiday details and luggage labels on full payment<br />

of your holiday. Certain travel documents may have to be retained by us<br />

and your driver/courier will then issue them to you at the relevant time. If<br />

you lose a travel document after it has been issued to you we will require<br />

you to meet the direct cost charged by the carrier/supplier for the issue of<br />

a duplicate or replacement.<br />

<strong>Buzzlines</strong> <strong>Travel</strong> Ltd reserve the right to modify itineraries to conform to<br />

requests from the competent authorities in the United Kingdom and any<br />

other sovereign state through which the tour will operate.<br />

Included excursions are detailed on the relevant brochure page and<br />

refunds will not be made for any excursion not taken. Minor changes<br />

to the brochure itinerary and the fi nal itinerary will not entitle you to<br />

compensation. Unless otherwise stated on the relevant brochure page,<br />

excursions do not include guided tours or admission charges to places<br />

of interest. Optional excursions may be booked and paid for in resort<br />

but these will not form part of the package booked with us. In addition<br />

to this, on some of our coach holidays, you will be offered a selection of<br />

optional excursions which can be bought through your driver. You are<br />

under no obligation to take these optional excursions, but we accept<br />

responsibility for them if you do. Customers choosing not to take an<br />

optional excursion will normally have time at leisure either in resort or<br />

at the starting point of the optional excursion. Optional excursions may<br />

not operate when demand is insuffi cient. Refunds will not be given once<br />

payment has been made to the driver.<br />

Every effort is made in the planning to ensure that dates are correct for<br />

carnivals, displays, events etc. On rare occasions these could be altered or<br />

cancelled due to reasons beyond our control.<br />

What happens if I am delayed?<br />

Your travel insurance may cover you for some delays. In addition where you<br />

are delayed for more than six hours in any one day we will seek to minimise<br />

any discomfort and where possible, arrange for refreshments and meals.<br />

Do I need to take out travel insurance?<br />

We strongly advise all our customers to take out travel insurance to cover<br />

medical and repatriation costs, personal injury, loss of baggage and<br />

cancellation charges. You do not need to take out our travel insurance<br />

but you should have insurance, which is at least as good as or better<br />

than the insurance we offer. If you do not have adequate insurance and<br />

require our assistance whilst on holiday, we reserve the right to reclaim<br />

from you any medical repatriation or other expenses, which we may incur<br />

on your behalf, which would otherwise have been met by insurers.<br />

What assistance will you give me if things go wrong when it is<br />

not your fault?<br />

If you, or any member of your party, suffer death, illness or injury whilst<br />

overseas arising out of an activity which does not form part of your<br />

package travel arrangements or an excursion arranged through us in the<br />

UK, we shall, at our discretion, offer advice, guidance and assistance.<br />

Where legal action is contemplated and you want our assistance, you<br />

must obtain our written consent prior to commencement of proceedings.<br />

Our consent will be given subject to you undertaking to assign any costs,<br />

benefi ts received under any relevant insurance policy to ourselves. We<br />

limit the cost of our assistance to you and other members of your party<br />

to £5000 per party.<br />

Special needs<br />

Unfortunately, many hotels overseas do not provide adequate facilities<br />

for guests with mobility problems or who suffer from other disabilities.<br />

We will accept lightweight wheelchairs for travel, subject to them being<br />

able to be folded and stowed away in the luggage hold of the coach. We<br />

regret we are unable to accept wheelchairs which are more than 20 Kg<br />

in weight. This means we cannot carry battery powered wheelchairs or<br />

scooters that need to be taken apart for storage. We MUST be advised<br />

at the time of booking that a folding wheelchair is being taken on the<br />

trip, as we have also to consider the luggage capacity of the coach.<br />

Our drivers and Escorts will be happy to provide general assistance to<br />

passengers but will not be expected to:-<br />

• Provide assistance that extends to the bodily lifting and carrying of any<br />

customers on and off the coach.<br />

• Undertake any action that may put their health, safety, welfare or the<br />

legal requirements for a break in duty at risk.<br />

• Act as carers for customers at departure, during the journey or on<br />

arrival at destination<br />

But whether you are planning a holiday overseas or in the UK, please<br />

notify us before you book if you or any member of your party has<br />

special needs or suffers from any disability. We are keen to plan<br />

arrangements for your holiday so that special needs and requests can be<br />

accommodated as far as possible. If you will need assistance or special<br />

facilities in the hotel, or may have diffi culties in taking part in excursions<br />

or boarding and travelling on the coach or other means of transport you<br />

must let us know in advance. Not all the holidays in this brochure may be<br />

suitable for you. We want you to enjoy your holiday and will try to help<br />

you select an appropriate trip. If you need advice or further information<br />

either you or your booking agent should contact us.<br />

Special requests<br />

If you require a special diet please tell us before booking, or as soon as<br />

you are medically advised, and send us a copy of the diet. We will notify<br />

the hotel or hotels on your holiday but please note that some hotels may<br />

not have facilities to cope with special diets and we cannot be held liable<br />

for their failure to do so unless the hotel has confi rmed in writing that a<br />

special diet will be catered for. Where we think that a hotel is likely to be<br />

unable to cope with a special diet, we will tell you prior to your booking<br />

confi rmation being issued so that you can exercise your right to cancel<br />

your holiday booking without charge. Any extra costs incurred must be<br />

paid to the hotel by you prior to departure from the hotel.<br />

You should also detail any other requests, for example, low fl oor rooms,<br />

particular rooms or locations in writing to us or complete one of our booking<br />

forms. We will pass your request to the relevant supplier but this does not<br />

necessarily mean that your request will be fulfi lled. If a request can be<br />

fulfi lled you may incur an extra charge payable either to us or direct to the<br />

hotel. Please note that requests cannot be guaranteed unless we confi rm on<br />

your booking confi rmation that this is a guaranteed requirement.<br />

Hotel Accommodation<br />

We use hotels of many different sizes and styles – from four star luxury<br />

to family run, homely establishments. We take great care to ensure<br />

that your accommodation will be of an acceptable standard but please<br />

remember that extra amenities will vary according to the location, size<br />

and type of hotel.<br />

Hotel Grading<br />

Hotel grading and classifi cation systems vary widely throughout the UK<br />

and Europe. They may be used as a general guide but do not provide a<br />

consistent of comparing accommodation standards from one country to<br />

another. Some very good hotels do not even have a rating. This simply<br />

means that the hotel is not a member of a particular grading body. It<br />

does not mean that the hotel is of a lower standard.<br />

Room Type<br />

When booking a double room you should specify whether you prefer<br />

a double bed or twin beds, otherwise we shall assume that either is<br />

acceptable. Many hotels in Europe have a majority of twin bedded rooms<br />

and double rooms cannot always be provided. Please not that in some<br />

European hotels a twin bedded room may have a single king-size base<br />

with two mattresses, each with its own bed linen.<br />

Single Rooms<br />

Single rooms are always in short supply so early booking is advisable.<br />

There is usually a supplementary charge (as shown in the brochure/<br />

website) but this does not imply that the room allocated will be anything<br />

other than a single room. Although some tours featured have no single<br />

supplement, spaces are limited and therefore sell quickly. However,<br />

additional single rooms may be requested but will be subject to<br />

availability and a charge made by the hotel.<br />

Additional Facilities<br />

Most hotel rooms have EITHER a bath OR shower plus WC. Where you<br />

specify a preference we will make every effort to accommodate your<br />

request. However, we cannot guarantee that your preference will be met<br />

(baths in particular are in short supply). Occasionally, in older hotels, a<br />

wash basin may be located in the bedroom rather than the bathroom.<br />

Please note that, in continental Europe, it is not normally the custom to<br />

have tea or coffee facilities in bedrooms.<br />

Hotel Amenities<br />

Please remember that some amenities (e.g. hotel lifts, swimming pools etc)<br />

require servicing and cleaning and may not therefore be available at all times.<br />

Some services may be affected by weather conditions and their availability<br />

is entirely at the discretion of the provider of the service. Entertainment<br />

(particularly live entertainment) provided by hotels is frequently subject to<br />

demand and its nature and/or frequency may be varied if there is a lack of<br />

demand or insuffi cient numbers staying in the hotel.<br />

Luggage<br />

Your suitcase should weigh no more than 18 kilograms (or 39 pounds)<br />

and should be no bigger than a medium size. Should you choose to<br />

utilise one suitcase between two persons, then the maximum weight<br />

again should be no more than 18 kilograms. Health & Safety regulations<br />

may prevent suitcases weighing in excess of this from being lifted on<br />

to the coach. A small hold-all may also be taken on board the coach.<br />

Please affi x a luggage label to assist us with your luggage transfers. On<br />

overnight stops,<br />

ALL luggage must be removed from the coach for security reasons. On<br />

these types of holidays, you may wish to bring a suitable overnight bag in<br />

addition to your main luggage. We reserve the right to refuse articles of<br />

an objectionable or dangerous nature. Fragile items will only be carried<br />

if they are of reasonable size and should be securely packed. We will not<br />

be responsible for loss or damage of such items.<br />

Lost Property<br />

Luggage and personal belongings are carried at the owner's risk and we<br />

shall not be responsible for any property or equipment left on the coach<br />

whether the coach is unattended or the coach driver is present. Any item of<br />

lost property will be held for a period of 1 month following the date of the<br />

tour in accordance with the minimum regulation laid down by the Road<br />

Traffi c Act 1960 & the Public Services Vehicles (Lost Property) Regulations<br />

1995. There will be a minimum charge of £2.00 on collection from our<br />

offi ces. Postage & Packaging will be charged extra.<br />

Personal Goods Purchased in the E.U<br />

Passengers must only purchase goods for their personal consumption or<br />

gifts. The amount passengers can carry will be restricted in accordance with<br />

the terms set out under “Luggage” above. <strong>Buzzlines</strong> <strong>Travel</strong> Ltd reserves the<br />

right to continue its onward journey without any passengers detained by<br />

Customs for non-compliance with the above regulations. Terms as set out<br />

under “Passenger Behaviour” will then apply.<br />

Data Protection Act<br />

In order to process your booking and to ensure that your travel<br />

arrangements run smoothly and meet your requirements we, and your<br />

travel agent, need to use the information you provide such as name,<br />

address, any special needs/dietary requirements etc. We take full<br />

responsibility for ensuring that proper measures are in place to protect your<br />

information. We must pass the information on to the relevant suppliers<br />

of your travel arrangements such as hotels, transport companies etc. The<br />

information may also be supplied to security or credit checking companies,<br />

public authorities such as customs/immigration if required by them, or as<br />

required by law. Additionally, where your holiday is outside the European<br />

Economic Area (EEA), controls on data protection in your destination may<br />

not be as strong as the legal requirements in this country. However, we<br />

will not pass information on to any person not responsible for part of your<br />

travel arrangements. This applies to any sensitive information that you give<br />

to us such as details of any disabilities or dietary/religious requirements. If<br />

we cannot pass this information to the relevant suppliers, whether in the<br />

EEA or not, we cannot provide your booking. In making this booking, you<br />

consent to this information being passed on to the relevant persons. Please<br />

note that where information is held by your travel agent, this is subject to<br />

your agent's own data protection policy. Your data controller is <strong>Buzzlines</strong><br />

<strong>Travel</strong> Ltd. You are entitled to a copy of your information held by us. If you<br />

would like to see this, please contact us. We retain your full contact details<br />

and other information in secure fi les and electronic storage facilities. We<br />

may use this information to contact you by mail, telephone or electronic<br />

means. We will provide you with details of other goods and services<br />

including those of selected third parties. If you do not wish to receive<br />

the further information about products and services please write to the<br />

Customer Services Manager.<br />

<strong>Travel</strong> Delays<br />

There are occasions when our coaches are delayed due to events beyond<br />

the reasonable control of the Company including but not limited to<br />

breakdown, weather conditions, traffi c congestion, ferry/tunnel or fl ight<br />

delays etc. We cannot accept liability for these delays, howsoever caused.<br />

The Company will operate in all weather conditions. In the event of<br />

serious weather conditions, for example heavy snowfall, no refunds can<br />

be given for cancellations. However, in these circumstances, each claim<br />

will be assessed on an individual basis.<br />

Mechanical Failures<br />

Whilst we go to great efforts to ensure that everything functions correctly<br />

to ensure a smooth and enjoyable holiday, there are occasions when<br />

mechanical items can fail. In the event of any such failure <strong>Buzzlines</strong><br />

<strong>Travel</strong> Ltd will attempt to minimise any inconvenience but we cannot be<br />

fi nancially liable should such occur.<br />

Website Calculations<br />

We take great care to ensure that the prices calculated on our website are<br />

correct and correspond to the prices shown in our published brochures.<br />

However, if an error occurs, we reserve the right to correct it before<br />

completing your transaction. If such an error does occur, we will not debit<br />

your card with any extra payment until we have contacted you to correct it.<br />

Day Trips<br />

Separate Terms & Conditions apply on our Day Trip bookings.<br />

35<br />

TERMS & CONDITIONS


UK AND EUROPEAN HOLIDAYS<br />

Luxurious ous and<br />

comfortable<br />

coach travel<br />

We take you there<br />

Many new<br />

locations for<br />

2012!<br />

2012<br />

SECOND EDITION<br />

Lympne Distribution Park<br />

Lympne, Near Hythe, Kent CT21 4LR<br />

Call us on: 01303 261870<br />

Email: info@buzzlinestravel.co.uk<br />

Book online: www.buzzlinestravel.co.uk<br />

OPENING HOURS<br />

Monday – Friday 09:00 – 17:30<br />

Saturday 09:00 – 12:30<br />

We also have a number of local <strong>Travel</strong> Agents throughout<br />

Kent. For your nearest agent, please call us for details.<br />

Be our friend on Follow us on<br />

• HOLIDAYS • DAY TRIPS • THEATRE • SHOWS • EVENTS • GROUP TRAVEL • COACH HIRE •

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