ACFO Operations Job Description - West Midlands Fire Service

WEST MIDLANDS FIRE AND RESCUE AUTHORITYJOB DESCRIPTIONDEPARTMENT Principal Officer TeamSECTION OperationsJOB REF. JOB TITLE GRADE DATEDirector Operations ACFO April 2010JOB PURPOSETo provide strategic leadership within the functional area and as a part of the Corporate Board (CB) toenable the delivery of a high performing fire and rescue service.To lead the Operations staff by creating a culture of; public service, innovation, appropriate risk taking, andindividual accountability and professional responsibility at all levels.To deliver the effective and efficient reduction of risk within the communities for which the Fire Authority hasresponsibility through the development of strategies and support systems related to the post’s policy areasas defined in this Job Description.MAIN DUTIES AND RESPONSIBILITIES(a)(b)(c)(d)(e)(f)(g)Support the Fire and Rescue Authority (FRA) and the Chief Fire Officer in developing and deliveringhigh performing effective and efficient services and fulfilling the Service’s statutory duties.As a member of the CB to take professional responsibility for the functional area and contribute toeffective decision making by the CB through informed discussion and professional challenge.In collaboration with CB members lead the development and implementation of the Service’sobjectives, strategies and plans.To lead the management of corporate risk that is directly related to the post and as a member of theCorporate Board.Support the implementation of Service’s Equality and Diversity Strategy and Core Values havingparticular regard for work place culture and service delivery.Ensure that; the post’s policy responsibilities are delivered efficiently, budgets are appropriatelymanaged, value for money is delivered and that the relationship between; risk resource, cost andperformance for all activities within Operations is understood.To lead the creation of a culture of evaluation, organisational learning and improvement withinOperations.

(h)(i)(j)(k)(l)(m)(n)(o).To lead the development and implementation of change through work with staff and therepresentative bodies.To lead the performance and development of individuals and teams within Operations using theprinciples and tools of the Integrated Personal Development System, including effective applicationof Individual Performance Development and Review.To provide leadership to the Operations Directorate and the wider organisation and create anenvironment in which all staff embrace individual accountability and professional responsibility as anessential component of delivering high quality services.To provide Gold and Silver command at emergency incidents.To provide Gold and Silver Command representation as a part of structures established under theCivil Contingencies Act.In liaison with other CB members ensure that the Service’s support departments, sections and staffco-ordinate their efforts to focus upon and effectively support service delivery functions.To be an ambassador for West Midlands Fire Service and the work of the fire and rescue sector atlocal, regional, national and international levels through the media, presentations and by othermeans.To influence within the fire and rescue sector and other sectors as necessary in pursuit of the aimsand objectives of WMFS.Post Specific ResponsibilitiesGeneralTo lead the creation of user requirements that enable support functions to provide the necessarysystems/processes for the policy areas related to the post e.g. information systems, attendancemanagement policy, and which enable high quality value for money services to be provided.To ensure that the development and delivery of the work of the Service is shaped through communityinvolvement.To increase the capacity of the service through the use of volunteering and acquisition of additional funding.Community SafetyLead the development and implementation of intelligence led policy and strategy that enables the deliveryof effective, economical and efficient targeted prevention services in areas such as:• Safety in the Home• Arson and Antisocial Behaviour• Road Safety• Children and Young People• Health and Well beingLead the development and specification of assets related to service provision within this policy areaincluding; fire stations, the Red Hot Education Station, Safeside.

To lead the development of policy and strategy under equalities legislation related to service provision.Collaborate with the Director Technical and Operational Support and the Head of the Strategic PlanningImprovement Risk Team to specify risk analysis work to inform decision making related to the policy areasof the post.Community Safety - Local Authority and Partnership WorkingLead the development and implementation of policy and strategy that enables the FRA to fulfil and exploitopportunities provided under legislation, regulation and guidance concerning partnership working with localauthorities and other statutory and non-statutory partners.To develop personal and professional relationships which enable the delivery of services in partnership andfor the benefit of the public.Emergency Response and ResilienceTo ensure that Firefighters and other watch based staff are safe and effective in their emergency responsework through:• Individual and team development activity• The implementation of the risk information systems operated by the Service• Collaboration with the Dir Technical and Operational Support in the creation and delivery of an exerciseand training programme.• Debrief and the inter-change of information between Operations and support functionsLead the operation of the Technical Rescue Station..Workforce Planning and Resource DeploymentTo collaborate with the Director Human Resources in the discharge of shared responsibilities related toworkforce planning.To lead the work of the Operational Support Group and ensure that staffing levels for emergency responsepersonnel are effectively managed.Business ContinuityIn collaboration with CB members ensure that the Service implements its business continuity planningarrangements.Performance ManagementTo lead the development and implementation of the Service’s performance management systems withinOperations including Individual Performance Development and ReviewTo lead the development and implementation of the service reviews related to the policy responsibilities ofthe post to include public satisfaction surveys.To contribute to the development and implementation of the Services’ Assurance Framework.To report performance matters to the CB and Fire Authority as necessary.Project and Programme ManagementTo lead the delivery of projects and programmes as necessary

Metropolitan DistrictsProvide support and guidance to one or more of the Operations Commanders. Maintain relationships withLocal Authority politicians and officers, public sector, business and voluntary sector leaders by developingpartnerships that promote and support the work of the Service.SUPERVISORY RESPONSIBILITYThe Operations Department (this includes Operations Commands and Community Safety)SUPERVISION RECEIVEDReports to Deputy Chief Fire OfficerCONTACTSWMFS employees,Fire Authority Members,Other Fire Authorities,Local and national government departments,RRF and LRF partners,Public sector, private sector and voluntary organisations,Representative bodiesSPECIAL CONDITIONS (if applicable)Essential car userContinuous Duty SystemThis is a politically restricted post under the Local Government and Housing Act 1989Reside within the West Midlands Fire and Rescue Authority area.This job description is a guide to the work you will initially be required to undertake. It may bechanged from time to time to meet changing circumstances. In addition, members of staff are liableto serve at any of the Fire Service's places of employment as may be required.For internal use only: Initial DateDate * Post No. FS*Checked JE Ref. No. JD &PS/FS51910063Checked Personnel Version No. 1

WEST MIDLANDS FIRE AND RESCUE AUTHORITYPERSON SPECIFICATIONFORMAT TO BE DETERMINED BY JO SIMMONDS/HR - Ref to strategic manager PQAsDEPARTMENT Operations SECTIONJOB REF. JOB TITLE GRADE DATEDirector Operations ACFO April 2010ESSENTIAL DESIRABLE METHOD OFASSESSMENT1. QUALIFICATIONS Relevant managementqualification e.g. MBA orequivalent.Valid Driving Licence.2. EXPERIENCE Experience of strategicmanagement within a FireService.Experience of leadershipand management of servicedelivery and service supportat station, sectional anddepartmental level. Thisshould include emergencyresponse and legislative firesafety.Experience of emergencyincident command at bothstrategic and tactical levels.Specialist IncidentCommandqualifications:Gold Command, e.g.Hazardous Materials,Fire Investigation.Specialistqualifications relatedto Fire Safety e.g.FSC courses, FireEngineering etc.Other relevantqualifications e.g.Project Management,PerformanceManagement,Risk Management.Experience of leadingand managing arange of functionsoutside emergencyresponse and firesafety e.g., Training,PerformanceManagement.ApplicationFormApplicationFormInterviewReferences

Experience of leadingchange management atdepartmental level andcontributing significantly tochange management atBrigade level.Evidence of effective projectmanagement andsuccessful project delivery.Experience of workingsuccessfully with partnersand multi agency groups ata strategic level eg: regionalprojects, national projects,risk reduction andcommunity fire safety work.3. TRAINING Operational SilverCommand.Financial/BudgetManagement.Media and CommunicationSkills.Fire Safety.People Management.Data analysis skills andinformation handling.Investigation skills.4. SPECIAL KNOWLEDGE Knowledge of the strategicissues affecting the WestMidlands Fire Service at anational, regional and locallevelsKnowledge of best practiceand contemporarydevelopments relating tostrategic management inthe Fire ServiceKnowledge of the legislationand approved guidancerelating to the employmentand management of peopleKnowledge of the legislationrelating specifically to theFire Service and theOperational GoldCommand.Specialist operationalskills training relatingto Fire Investigation,Hazardous MaterialsincidentsPerformanceManagement.ApplicationFormInterviewReferencesInterview

5. CIRCUMSTANCES(PERSONAL)services it delivers.Reside within the WestMidlands Fire and RescueAuthority area.ApplicationForm6. DISPOSITION Inclusive, proactiveleadership andmanagement style.Outstanding demonstrationof strategic level personalqualities and attributes.InterviewReferencesPersonalityProfileThe ability to takeresponsibility for decisionsabout major and risk criticalissues.Ability to challenge.7. PRACTICAL ANDINTELLECTUAL SKILLSExcellent analysis and theability to understand andcommunicate complexissues.ICT skills to allow useof standard ICTpackages.ApplicationFormInterviewA range of effectivecommunication skills.The ability to be creativeand deliver a strategicanalysis.ReferencesPersonalityProfileHighly developedleadership skills.8. LEGALREQUIREMENTSPolitically restricted postunder the LocalGovernment and HousingAct 1989.Required to undergo anynecessary securityclearance for tasks relatedto the post’s responsibilities.9. PHYSICAL SKILLS(if any)Maintain health and fitnessfor work.Medical

For internal use only: Initial DateDate * Post No. FS*Checked JE Ref. No. JD &PS/FS51910063Checked Personnel Version No 1