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SWAN HOUSING ASSOCIATION

SWAN HOUSING ASSOCIATION

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11) To liaise and represent the agency at a strategic level with commissioners and feedback onperformance issues, non contractual compliance.12) To represent the agency at County and national level to seek and indentify new fundingopportunities, extend existing contracts and increase revenue opportunities for the agency.13) To ensure the agency is represented on Health, Housing and Wellbeing Boards, ClinicalCommissioning Groups and others to ensure the agencies voice is heard and our client’sviews are voiced.14) To implement a Client Consultative Panel to bring together a wide range of service users, toseek their views on improving the service and what services they would like in the future.15) To ensure the promotional information/literature is reviewed, updated and value for money isachieved. To ensure the agency is represented across all media functions and hard to reachclient groups.16) To rollout a bespoke online web site and provide an online sales function. Prepare andsubmit a full evaluation with costings for consideration. To rollout implementation, review andmonitor.17) To build and develop strong and positive team relationships18) Ensure full communication to staff of the development priorities and business direction ofthe organisation.19) To deputise when required by the Care & Repair and Assistant Care & Repair ManagerEqual OpportunitiesBe aware of and promote the Association's Equality & Diversity Policy.TrainingTo participate in staff meetings and training courses as required.Other Accountabilities1. To carry out any other tasks as may be reasonably assigned by the Care & Repair Manager.2. Acting at all times in accordance with the Associations published policies and procedures.3. Ensure that the requirements of the Data Protection Act are complied with in carrying out theduties of this post4. Promote the Association in a positive manner5. Be aware of and promote the Association's Equality & Diversity Policy and ensure this fits itwith the entire agencies activities.6. Ensure that duties are carried out in accordance with Health and Safety procedures2

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