Chapter 6

,06 Ihe lnprovenent 6uide. lncorporate redundancy in the test b; m3kins the thange-side-by-sidewrththe existing proct" o' p-od"tt (a simultaneous comparison test)'. Conduct the test in only one facllity or office in the organization' or withonlY one customer'. Conduct the tesl over a short period'. Test the change on a small group of volunteersTestinq a change on a small scale is an importantpeople:laY,of,leducingfJ# "i^it:,,;'it ""gi wt'"" tt"ll-scale tess are not considered' people pro-'.";t;.il;yr'ty ,o?"'o"top ii" p"rfect change because of the potential con-;fi#;;i"#d ie,t. rhii app'oa{r mi.strt ue-n1f:::Tll^p'*:l-'1::':::bie corporations or govemment agencies where, any change to orograms or poucilis usually scrutinized When p-lanning a cycle to test a change' much thoughtshould be given to a"u"ropi"g *lft oiuitiUi"g tt"o*ledge through small-scaletests.Use Mukfu Cyclu Testing on a small scale leads to the use of multiple cycles ro buildknowledge sequentially Attempting to get all the answers concerning a changeil;;":ir;;;;le should ui'^""?a"ale"'laes the negativ elfect such a larsechange might hav" o" "o*uL-op"'utions' the people the change affects will havemore difficulty committrng til'" ti""g" Some rnitial cycles might be used todecide whether ttt" ct'at'g" it *o'itutle inder the best conditions' This wili also#;;;;;;;i;; i"t""'iuna *iurngness-to buv into the clanse---B^sed on what is learned from any cycle' a change might be:. lmplemented as is. Abandoned. Increased in scoPe. Modified. Tested under different conditionsIn the las1 three situations listed, addidonal cycles for testing the change areneeded. As the deg*" tf b";iil;;L 'utt"tt or *" trtange is increased' the scaleof the test can be ln.r""."a *iit i"tt "tt ts* nieuJg r for an illustration ofJfr"* ift" ."p"","a u'" of tf'" lftl" tan be used to build knowledge )iem IMCcounls loDiscrepomode towos hovto mokecess in lrchongesCYcieCYckCYcCYcCYcLyclLyccyc(, Prin*rnponu lhol monufoctures liles for floors ond ceilings wos experiencing some difficultieswith the occurocy ot the |. 'nu""nto'y |."to'at A cJmputerized moteriol control sys-f,olleby coTherthe ethe sFiinadmedrmpisequthe tsamchain tltoglpIe