Comair takes 1000th CRJ - Bombardier

Bombardier’se-learningexcellenceAndy Nureddin, Director,Customer Training, BombardierBombardier Aerospace’s award-winning computer-based training (CBT) program for CRJ700Aerospace, Regional Aircraftmaintenance technicians will soon be made available to CRJ200 and CRJ900 technicians. TheCRJ700 program recently received a prestigious Excellence in E-Learning Award from brandon-hall.com, one of the e-learningindustry’s leading research and consulting firms.The CRJ700 Maintenance Walkaround CBT program serves three purposes:• It provides a step-by-step video and text guide for technicians on how to perform the morning readiness check on the aircraft.• It allows technicians to learn how to operate various doors and access panels from within and outside the aircraft.• It provides a handy zone-based location of all access panels.“We have distributed the program to our CRJ700 operators and their feedback has been very positive,noting that it is a major improvement over the traditional walkaround video that most other trainingorganizations use,” said Andy Nureddin, Director, Customer Training at Bombardier Aerospace,Regional Aircraft. “Many of our customers have incorporated the CBT program into theirindoctrination training for line personnel, while others have mandated it for training thirdpartyhandling personnel at outstations.”Mr. Nureddin said all CBT courseware will soon be available on the Internet,enabling customers to access the training material from anywhere, including employeesworking from their homes.“We are aggressively leveraging CBT and the World Wide Web for moreefficient training solutions, to the ultimate benefit of our operators,” he said.The Bombardier Aerospace Training Centre in Montreal is in the process ofdeveloping the CRJ900 version of the e-learning program, and will begin aCRJ200 program in 2004.CRJ Series Facts and FiguresStatus (October 31, 2003) Delivered Backlog TotalCRJ100 226 0 226CRJ200 581 143 724CRJ440 36 39 75CRJ700 Series 701 120 77 197CRJ700 Series 705 0 25 25CRJ900 7 18 25Bombardier Challenger 800 1 18 1 19Program total 988 303 1,291CRJ100/200 Series Fleet Statistics (at August 2003)Aircraft in service 829Average flight time 1.15Average annual utilization(flight hours/cycles) 2,394/2,045Highest annual utilization(flight hours/cycles) 3,101/2,815Fleet total flight hours 7,103,398Fleet total cycles 6,195,100Schedule completion99.50% 12-mo. Avg.CRJ700/900 Series Fleet Statistics (at October 2003)Aircraft in service 128Average flight time 1.29Average annual utilization(flight hours/cycles) 2,411/1,872Fleet total flight hours 290,613Fleet total cycles 237,984Schedule completion99.10% 3-mo. Avg.Q Series Dash 8 Facts and FiguresStatus (October 31, 2003) Delivered Backlog TotalSeries 100 299 0 299Series 200 94 1 95Series 300 203 4 207Series 400 77 22 99Program total 673 27 700Q Series Dash 8 100/200/300 Fleet Statistics (at August 2003)Aircraft in service 583Average flight time49 minsAverage annual utilization(flight hours/cycles) 1,883/2,292Highest annual utilization(flight hours/cycles) 3,092/4,735Fleet total flight hours 12,885,485Fleet total cycles 15,641,989Schedule completion99.3% 12-mo. Avg.Q400 Fleet Statistics (at October 2003)Aircraft in service 77Average flight time57 minsAverage annual utilization(flight hours/cycles) 2,185/2,301Fleet total hours 294,413Fleet total cycles 326,130Schedule completion99.6% 3-mo. Avg.Utilization is based on schedule data and does not include operators of corporate aircraft1Formerly known as the Corporate CRJBombardier Aerospace Regional AircraftRegional UpdatePresident: Steven A. Ridolfiis published by:Vice-president and General Manager, Customer Services: Jeff Mihalic Bombardier Aerospace, Regional AircraftVice-president, Sales, The Americas: Ric Allison123 Garratt BoulevardVice-president, Sales, International: James DaillyDownsview, Ontario, Canada M3K 1Y5Vice-president, Marketing and Airline Analysis: Barry MacKinnonTel: 416-375-4027 Fax: 416-375-4540www.aero.bombardier.comCopyright © Bombardier Inc. 2003 Printed in CanadaInformation, technical data and performance figures in this publication are subject to change without notice. This publication does not intend to convey any guarantees or warranties. Any guarantees or warranties on any subject are extendedto customers only as may be provided in their purchase agreements. Articles in Regional Update may be reproduced without permission, providing the acknowledgement is given to Bombardier Aerospace’s Regional Update.