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Lids Chargeback Guidelines - Genescopartners.com

Lids Chargeback Guidelines - Genescopartners.com

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<strong>Lids</strong> <strong>Chargeback</strong> <strong>Guidelines</strong>Failure to act in accordance with the terms of <strong>Lids</strong> posted guidelines may resultin a charge-back to the Vendor. <strong>Lids</strong> may re-bill or deduct from a PurchaseOrder payment any costs related to non-<strong>com</strong>pliance plus a nominal Non<strong>com</strong>plianceFee.The <strong>Lids</strong> Non-<strong>com</strong>pliance Fee is set at $150.00 per occurrenceCHARGEBACKSFEESShipping without AuthorizationShipping with an expired AuthorizationUnauthorized changes to shipment (must ship exactly as quoted)Shipped to/from wrong destination (as noted on routing request)Failure to provide accurate information on routing requestFailure to consolidate shipments on the same dayUps shipped incorrect service level (ex. freight vs. ground)Using <strong>Lids</strong> 3rd Party UPS Account for other <strong>com</strong>paniesUsing incorrect <strong>Lids</strong> 3rd Party UPS AccountsFailure to add required information to BOL, ie Quote ID #'s,$250.00 + Freight$150.00 + Freight$150.00 + Freight$150.00 + Freight$150.00 + Difference inFreight$150.00 + Freight$150.00 + Gross Freight$500.00 + Gross Freight$150.00 + Gross Freight$150.00 + Difference inFreightcorrect pallet sizes, correct NMFC-Sub #'s and correct class numberFailure to fax/email signed copy of BOL within 24 hours of shipping $150.00of the merchandise.No PO number on documentation $150.00No Authorization Number on documentation $150.00Invoice different from Purchase Order$150.00 per Violation(ie: quantity, terms, pricing, PO charges)Store name and number do not appear in UPS address fieldsCase label does not scanMerchandise shipped without ASNIn<strong>com</strong>plete or Inaccurate ASNUPS Insurance Charged$150.00 + $5.00 per carton$150.00 + $5.00 per carton$150.00 + $5.00 per carton$150.00 + $5.00 per carton$150.00 + InsurancePage 1 of 2


<strong>Lids</strong> <strong>Chargeback</strong> <strong>Guidelines</strong>Unapproved pallet useUnauthorized accessorial chargesCartons not marked/labeled according to instructions<strong>Lids</strong> reference numbers not used in reference fieldsItem barcode does not scan or incorrect dataShipment does not match purchase orderUsing unauthorized carrier for your shipping pointFailure to follow POE ProceduresFailure to follow Packing Standards$150.00 + $25.00 per pallet$150.00 + Amt of actualcharges$150.00 + $5.00 per carton$150.00 + $5.00 per carton$150.00 + $1.00 per barcode$150.00 + $5.00 per carton$150.00 + Freight$250.00 per occurrence$150.00 + $5.00 per cartonProduct not labeled according to instructions$150.00 + Actual LaborTracking numbers not emailed/faxed by the end of next businessday $150.00Cost remove incorrect price tickets and reticket$0.50 per unitPage 2 of 2

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