NNTU - Navajo Nation Telecommunications

NAVAJO NATIONMANAGED IP TELEPHONY SERVICE-PROJECT OVERVIEWOutreach EventDecember 06, 2011Navajo NationTelecommunication & Utilities Department (NNTU)“Connecting and Energizing the Nation”

Presenters NNTU: Pearl Lee, Program Manager I TSI: Tim Steiner, Consultant“Connecting and Energizing the Nation”

Purpose & Goal Purpose: To showcase new telephone service forNavajo Nation governmental offices. To be utilizedby you, Navajo Nation employees, to communicatemore efficiently and effectively. Goal: By the end of this event, you walk away withknowledge about this new service and excited andanxious to begin using it.

High level Overview• NNTU• “New” Managed IP Telephony• Infrastructure Upgrades• NNTU Partners• Implementation Schedule“Connecting and Energizing the Nation”

NNTU Our Vision: Connecting and Energizing the Nation. Our Mission: To provide quality and affordabletelecommunication and utilities services for NavajoNation government. Responsible for planning, administering, andmanaging telecommunication and utilities services. All requests for these services are legislativelymandated to be processed through NNTU.“Connecting and Energizing the Nation”

Current Telecommunication Service Navajo Nation procures telecommunication services fromNavajo Communication Company (Frontier) which accountsfor 95% of service. 4,379 lines of Centrex telephone service 389 Fax lines 795 Data circuit lines The remaining 5% is procured from Century Link, TableTop, Hopi Telecom Inc, and Sacred Wind Communication. Navajo Nation spends approximately $4.2+ million ontelecommunication cited above. Wireless accounts for anadditional $820k+.“Connecting and Energizing the Nation”

NNTU Vision Over four years ago, NNTU envisioned bringingVOIP-Voice over Internet Protocol to the NavajoNation. VoIP, simply put is telephone service overthe internet. NNTU vision has become a reality. NNTU could not of done it alone. With the help ofkey players and partners we are seeing the fruitsof our labor.

“New” Managed IP TelephonyServiceNNTU successfully contracted a 5-year renewableManaged IP Telephony (MIPT) service from NavajoCommunication Company (Frontier):MIPT service cost approximately half the cost of currentCentrex service.Frontier supplying all IP Phones Types Cisco SPA504G-Standard Phone Cisco SPA509G-Supervisor and Front Desk Phone Cisco SPA525G2-High Level Management Phone Cisco SPA500S-Expansion Module Polycom IP Sound Station 5000-Conference PhoneInclude installation of CAT6 wiring where neededProvides for hands on IP Telephony User Training“Connecting and Energizing the Nation”

So Why MIPT? Three Main reasons:1) Cost Average cost now is about $35 per phone (includingfeatures) per month, IP cost is $12.99 for most phones. With IP Telephony many service changes can be doneby users compared to the current telco charge for mostchanges on Centrex. Savings of $14.25 per changerequest for each line. Voice Mail included in IP Telephony package. Savingsof up to $4.95 per month on Centrex phones.“Connecting and Energizing the Nation”

So Why MIPT…2) Technology It’s not a matter of “if” but “when” – old technology willbe phased out. IP Telephony has powerful network diagnostics. Local Area Network (LAN) and Wide Area Network(WAN) upgrades part of NNTU implementation.“Connecting and Energizing the Nation”

So Why MIPT..3) Capabilities to communicate better, moreconveniently, and more effectively Telephones can be anywhere on IP network. New phones have capability of multiple lines (viewstatus of other phones), button access to features,speaker phone. Powerful management control of telephones throughonline tools and reports.“Connecting and Energizing the Nation”

NNTU Funded costs NNTU requested additional funding and receivedinitial outlay for the Window Rock phase. Realizedsavings from new service will fund a portion offuture implementation. For most sites, NNTU will pay for: IP Phones Wiring upgrades Network equipment for voice service Monthly MIPT service cost for 871 and 810.

NN IP Telephony NetworkMIPT service will run on Navajo Nation’s networkmaintained by Department of Information Technology(DIT). Unfortunately, Navajo Nation’s does not have aunified voice network system. Therefore, majorinfrastructure upgrades are or have been performed onNavajo Nation’s network as follows: Installation of Brocade switches in each identified network location ineach building Installation of Uninterrupted Power Source (UPS) Installation of Wall mount or Floor cabinets to housed networkequipment Installation of back-up generator at DIT Installation of new wireless antenna equipment at current DIT wirelesssites“Connecting and Energizing the Nation”

NNTU partners NNTU Partners: Accu-Tech, Inc, Phoenix, AZ: Supplying ancillary network parts Aquila Group, Inc., Albuquerque, NM: Supplying and installingnetwork infrastructure equipment Logicalis, Inc., Tempe, AZ: Supplying and installing wirelessantenna equipment Navajo Communication Company (Frontier), St. Michael’sOperations: Supply and installing MIPT service and IP phoneequipment Navajo Department of Information Technology, Window Rock,AZ: Managing voice network TSI: Providing project management service“Connecting and Energizing the Nation”

Project Schedule ..\Bldg template_20111205-1.pdf.. \Site Implementation Schedule_20111202-1.pdf

CONTACT INFORMATION NNTU, Window Rock, AZ Pearl Lee, (928) 871-7613, pearllee@navajo-nsn.gov Clarinda Begay, (928) 871-7745,clarindabegay@navajo-nsn.gov Monica Ayze, (928) 871-7744, monicaayze@navajonsn.gov NNTU website: www.nntu.navajo-nsn.gov“Connecting and Energizing the Nation”