Odfjell Quarterly October 2012

More documents

Recommendations

Info

BriefingsODFJELL QUARTERLY magazineGlobal ICT Ship Supportfrom the Manila officeBy Matt Duke, VP ICT, Bergen16In 2012 we have installed ‘Always On’ internetconnections on 24 vessels. This gives additionalopportunities and possibilities for remotesupport and connection to corporate ICT services,applications and other technical systems onboard. This will increase the need for remoteICT Support for the vessels, and it is not costeffective to build such a large support team at theheadquarters. The main principle of ICT strategyfor ship support is that ICT in cooperation withthe service owner, Ship Management, will adviseand design the ‘ICT Infrastructure’ on board, andwe will build a skilled, enthusiastic and serviceminded team in Manila to support the solution.By providing world class ICT support to our vessels24/7 in a cost effective way, we have the clear goalthat the crew will benefit from improved service, andultimately ICT will play a role in providing the bestpossible customer service to our valued customerswho transport chemicals with Odfjell. It is importantin hard economic times that all areas of the businessdo their best to keep costs down, and ICT also mustdo its utmost to support this business need.The Manila team is already providing a large numberof support functions to our Ship Managementdepartment and it was a natural progression toincrease this focus to also include ICT Support forthe vessels. Therefore, the Manila organisation areskilled and experienced in the steps that are requiredto recruit the right staff and integrate them into theglobal organisation.There will be a great deal of involvement fromCorporate ICT and Ship Management in thisproject, and we will be on site to support and trainour new colleagues. The undersigned is assignedproject owner, and Gunnar Eide, Surveyor MaritimeICT & Automation will be project manager. InManila, Marlon Panisan, Head of DocumentationDepartment, will both participate actively in theproject and then take over the local managementof the newly formed ‘ICT Ship Support’ team. Allmembers of the team in Manila and headquarters arepositive and enthusiastic about this new opportunityfor improved ICT support to our crew, and the newbusiness possibilities and services that an ‘AlwaysOn’ fleet may benefit from.First line ICT support for all vessels will be operated from Odfjell in the Philippineswww.odfjell.com
‘Always On’ statusBy Gunnar Eide, Surveyer Marlink ICT & Automation, BergenSince October 2011 Odfjell has successfullyequipped 24 vessels with internet access byinstalling VSAT systems from Marlink. Thishas been the equivalent of two installationsper month. The goal is to have all managedvessels equipped with VSAT online systemswithin the second quarter of 2013. So far webelieve that our milestones will be reached.The upgrade is complex and a successfulinstallation involves many people. Firstthe vessel receives the main VSAT systemcontaining an antenna, a below deck unitand a backup satcom system. Then the vesselreceives new phones on board, wireless accesspoints, headsets for the office communicator,data cables and a firewall.When all the equipment is in place, thecrew on board mount the antennas, pullthe antenna coax cables and fit the satcombelow deck units. When the equipment is fullyinstalled a Marlink technician will commissionthe systems and ICT personnel come onboard to configure the wireless access pointsand firewall in order to connect the vesselICT system to the new VSAT communicationsystem.Meanwhile onshore, Marlink and the ICTdepartment have prepared network routesand firewall accesses in order for the vesselto connect to both the internet and OdfjellICT systems in Bergen ready for when thevessel goes ‘online’.So far the VSAT system from Marlink hasperformed as expected with few technicalissues. Ship crew have been satisfied withthe performance and the ICT departmentreports that maintaining and managing thenew ship networks are as expected with lesschallenges than the previously tested VSATpilot solutions.Bow Fortune is now equipped with internet accessNR.03/ 1217Odfjell BulletinOdfjell publishes Internal Corporate news on anintranet site named Insite.Due to the fact that Insite is not available to every vesselfor the time being, the Manilla office is going to prepareand distribute an Odfjell Bulletin to all vessels on aweekly basis with all the corporate news that is publishedthe same week.The Bulletin contents will be the same as those publishedon the corporate intranet in the Odfjell offices.odfjell quarterly magazine
Page 1 and 2: ODFJELLOCTOBER 2012www.odfjell.com
Page 3 and 4: ODFJELLQUARTERLYmagazineJan A. Hamm
Page 5 and 6: LPG marketsBy Christian Stensaker,
Page 7 and 8: The OdfjellGas unitBy Margrethe Gud
Page 9 and 10: landmarksODFJELL QUARTERLY magazine
Page 11 and 12: QHSEODFJELL QUARTERLY magazineSafet
Page 13 and 14: stainable performanceNR.03/ 1213HSE
Page 15: New ideas for Energy Saving Campaig
Page 19 and 20: Odfjell Nangang Terminals(Tianjin)
Page 21 and 22: New software platform for Odfjell T
Page 24 and 25: Sea and shoreODFJELL QUARTERLY maga
Page 26 and 27: SEA AND SHOREODFJELL QUARTERLY maga
Page 28 and 29: PersonnelODFJELL QUARTERLY magazine
Page 30 and 31: FLEET & TERMINALSODFJELL QUARTERLY
Page 32: MAIN OFFICE ODFJELLOdfjell SE - Odf

Odfjell Quarterly October 2012

Create successful ePaper yourself

Delete template?

Save as template?