Company Magazine for the Odfjell Group - April 2008

already built eight 3,800 Dwt stainlesssteel chemical tankers for Sinochemand Nanjing Tanker Company, and lastyear it secured orders for four 9,000Dwt stainless steel tankers, controlledby Sinochem and Euroceanica UK, andfour stainless steel tankers of 5,500 Dwtfrom IMC.Chuan Dong’s initial design of the ships(IMO II) was in principal satisfactory,but Odfjell has made some technicalimprovements. We have increased thenumber of tanks from 12 to 14 to improvemarket trade flexibility. In additionwe have increased the cargo volumecapacity by 800 m 3 to 10,500 m 3 ,making it possible to fill the ship ondeadweight with typical low specificgravity chemicals.Tore Jakobsen, Terje Storeng and Atle Knutsen visiting the shipyardThe main engine will be a mediumspeed engine designed by MAN andbuilt on license by a Chinese producer.The ships will have a reduction gearwith a CP propeller, including an amplesized shaft generator. All cargo tankswill be arranged for carrying PropyleneOxide, and the ship will also be fittedwith a large N 2 generator.The specification has been commentedand improved on a very detailed level,and changes have been included asan amendment to the specification.Lengthy discussions were held aboutthe Maker’s List. The extent of Chinesemakers have now been reduced, andcritical equipment will be supplied bywell known suppliers providing worldwideservice, which is a crucial issue forships in international service.The six fixed newbuildings will be deliveredto Odfjell Asia II Pte Ltd, Singaporebetween the fourth quarter of 2010and the first quarter of 2012, at a totalprice of US$ 180 million. All units haveDnV class. The ships will operate in ourregional trades in Asia and Europe, andwill replace smaller vessels currentlytrading in these areas.9,000 Dwt particularsLength over all Abt. 118.90 mLength between perpendiculars 111.00 mBreadth, moulded 18.60 mDepth, moulded 10.40 mDraught design 7.80 mDraught scantling 7.80 mService speed Abt. 13.1 knotsNumber of cargo tanks 14Deadweight at design draft Abt. 9,200 M.T.Cargo tank volume (100%) 10,540 Cbm.Unloading capacity Max. 1,320 Cbm. per hourOdfjell Quarterly April 2008 5

Trainees in BahrainBy Gunvor Simonsen Meyer and Hilde BølstadIn January 2008, Odfjell and Det norskeVeritas (DnV) started a trainee exchangeprogramme in which trainees fromthese two companies spend a period ofsix to eight weeks at the other party’soffices. The first trainee “on exchange”has been Surveyor Trainee Hilde Bølstadof DnV, who as from January has beenwith Odfjell to learn more about shipmanagement. After a few weeks workingin the Bergen office and sailing withBow Flower, Hilde and SuperintendentTrainee Gunvor S. Meyer went withSuperintendent Oddvin Ertesvåg toBahrain to take part in the dry-dockingof Bow Clipper at the Arab Shipbuildingand Repair Yard (ASRY).After some days in Bahrain, getting familiarizedwith the yard, the vessel finallyarrived. There were two excited traineesstanding at the dockside, waitingfor the ship to moor. Immediately afterarrival, masses of yard workers rambledon board and various ship parts starteddisappearing in different directionsashore. So what is it like to be a traineeon dry-docking for the first time? In oneword: chaotic! So many things happenat the same time, and there are a lot ofimpressions that need to be absorbed.Fortunately, we were both taken verygood care of. Oddvin, as well as JanBjerkan and Ingvald Larsen from theHilde Bølstad entering a tankTechnical department, have shown animpressing patience and willingness toshare their knowledge through an unknownamount of cargo tanks and cofferdams,and countless rounds throughthe workshops of ASRY.The two trainees in Bahrain send our bigthanks to all that have accommodatedfor our training: the superintendent,officers and crew on Bow Clipper, paintand steel surveyors and the people atASRY, and last but not least to the DnVand Odfjell offices for giving us this opportunity!Hilde’s impressions of the traineeprogramme:Working at DnV, the trainee exchangeprogramme with Odfjell is a great opportunityfor me to see the shippingbusiness from the Owner’s point ofview. It has been really interesting tofollow the steps of “Mr Oddvin” andGunvor during these past few weeksand at the same time to learn from theirskills and experience. I have learned alot about the process of a dry-dockingand the working life of the “Super”.Participating at a dry-docking also providesthe opportunity to get familiarwith a specific type of ship on a deeperlevel and thus, gaining more technicalexperience.Superintendent Trainee Gunvor Simonsen Meyer and Surveyor Trainee HildeBølstad during dry-dockingTo see a shipping company from theinside, with their daily challenges andlong-term perspectives on the business,is a unique and valuable experience fora surveyor trainee. I would like to thankOdfjell for opening their doors to meand for offering such a warm welcome.As the first trainee to this exchange programme,I dare rule this project a success.I wish all the best for the futuretrainees, and hope they will enjoy theirstay with DnV as much as I have enjoyedmy time with Odfjell.Odfjell Quarterly April 2008 7

The last of the twelveNaming and launching of Bow CapeBy Frode J. StornesOn a chilly but sunny mid winter day inNagasaki, building no. N-2017 was madeready for naming and launching. Afternaming the ship Bow Cape, Mrs. Lillian H.Stornes cut the ribbon, the champagnebottle broke to the hull and the ship sliddown the dock into her right element.The ship is yet to be completed, andwill not be delivered until second half ofApril. Following Bow Santos in 2004 andBow Lima last year, Bow Cape is the thirdnewbuilding be delivered to its Japaneseowner, Santoku Senpaku Co Ltd, to goon a long-term time-charter to Odfjell. Afourth ship is yet to come later this year.The three ships are built by FukuokaShipbuilding; Bow Santos in Fukuokaand Bow Lima and Bow Cape at theyard in Nagasaki. Bow Cape is in fact thelast ship in a series of twelve 19,000 Dwtchemical tankers with stainless steelcargo tanks, built at various Japaneseyards to various Japanese owners andall delivered on long-term time-charterto Odfjell. A pool of twelve ships allowsmore flexibility in successful tradingthan operating individually in the market,which should provide a win-winsituation for all parties involved.The launching ceremonies arrangedby Fukuoka Shipbuilding was a distinguishedand well carried out arrangement.The Lady Sponsor and guests weresolemnly guided through the yard areato the decorated ceremony platform.The Norwegian and Japanese nationalanthems were played and flags hoisted.With precise punctuality workers at theyard prepared and signalled readinessfor launching. A school class was present;surely a memorable day for thepupils and also a charming and evocativeelement in the ceremony. Then followedthe naming, the ribbon cutting,the champagne bottle breaking to thehull, and the ship sliding into the sea –with an enormous amount of balloonsand colourful paper streamers addingfestivity to the arrangement.A special thanks to the owner Santokufor inviting Odfjell to the naming ceremonyof their ship. Fukuoka Shipbuildingperformed a grand and well preparedceremony. Also our very specialand personal thanks to Akemi Yamamotofrom the yard; in addition to beingceremony master she was also our dedicatedguide and host during our stay inNagasaki.We now look forward to receiving theship in our fleet.Mrs. Lillian H. Stornes cutting theribbonLillian and Frode Stornes with “their”shipSignalling ready to launchProminent ceremony attendantsM/T Bow Cape8 Odfjell Quarterly April 2008Safely afloat

Distinguished guests at OTRPresident of Mozambique visits the Rotterdam TerminalBy Theo KruithofOn February 29th, HisExcellency ArmandoEmílio Gubuza, Presidentof the Republicof Mozambique, hisspouse and other VIP’svisited our terminal inRotterdam. The Presidentwas on an officialthree-day statevisit in The Netherlands and was stayingwith our Queen Beatrix in The Hague. Inview of this official visit, Queen Beatrixhosted an official state banquet at herpalace in The Hague, where OTR CEO Mr.Zeger van Asch van Wijck attended.Part of the state visit was a boat tripthrough the Rotterdam port, in collaborationwith the Rotterdam Port Authority.The group moored at the Geulhaven,just around the corner of OTR,to visit our terminal. Mr. Zeger van Aschvan Wijck welcomed the President andhis wife at the Geulhaven jetty, where acoach was ready to take the party to theterminal. Escorted by five police motorcyclistsand three dark armour-platedluxury limousines, the group of about50 people headed for OTR.At the office, Mr. Laurence Odfjell welcomedthe President and his wife in fluentPortuguese, Mozambique’s officialMr. Laurence Odfjell welcomes His Excellency the President at the Rotterdamoffice. In the middle OTR CEO Zeger van Asch van Wijcklanguage. For the occasion, OTR’s canteenwas transferred into a large meetingroom where Mr. Van Asch van Wijckgave a general presentation of Odfjelland explained Odfjell Terminal’s interestsin Southern Africa and Mozambiquein particular.Next on the agenda was a bus-tour on theterminal, hosted by Mr. Theo Kruithof.Security-man Mr. Bert Streefkerk guidedthe procession in his car, followedby the police motorcyclists. Next in rowwas the VIP-coach with the President,followed by two mini-vans with membersof the Mozambique press. Fortunatelythe fog had lifted, since earlierthat day visibility was not even 50 metres.The tour lasted around 20 minutesand we explained to the distinguishedparty the ins and outs of our Rotterdamterminal. After the terminal tour, thebus drove back to the Geulhaven, wherewe passed by and introduced our newOTM-site. At the Geulhaven jetty finally,Mr. Van Asch van Wijck bid farewell tothe President and his wife.After careful preparation of this visitin close collaboration and discussionwith the Project Officers of the ProtocolDepartment of the Dutch Ministryof Foreign Affairs, their counterpartsfrom Mozambique and (Inter-)nationalSecurity Officers, we can look back on asuccessful and unique event.Mr. S. Namburete, Mozambique’s Minister of Energy, raises a question after thepresentation. From left President Guebuza, Laurence Odfjell and Mrs. GuebuzaOdfjell Quarterly April 2008 9

Odfjell Terminals Head OfficeEngineering Best PracticesCommitteeBy Jerry ShreterThe Odfjell TerminalGroup has developedterminalsover the past 40years in differentways, for differentrequirements, marketsand partners.The initial Odfjellterminals were developedin South America in the late1960s. The terminal in Houston (OTH)was developed in 1983, based on theexperience gained in South America,and then the experience in Houstonwas used as the basis for the Daliandesign in China. Recent developmentsin Dalian and Jiangyin were based onthe initial Dalian design. Other terminalsacquired through purchase or jointventures were engineered based on theexperience of our partners or the previousowners.The method of expanding by using theexperience of previous projects workedwell, and as the number of terminalsunder construction increased, and newpeople joined the organization, wecould benefit by formalizing the processwith an Engineering Best Practices Committee.The committee will review thepractices of different Odfjell terminalsThe terminal in HoustonThe terminal in Houstonand select the best practices that willbecome a standard or a procedure to beused in new and existing terminals. Thepurpose of the Committee is to gain synergiessuch as lower construction costs,increased ease and safety of operations,efficient incorporation of environmentalrequirements and acceleration ofconstruction schedules. In additionwe aim at speeding up the transfer ofknow-how, identify project risks, andprovide a uniform management systemfor the construction of new facilities.A challenge for the Committee is todevelop standards that can be used incountries with different regulatory requirements,construction practices andoperational experiences. The best designin the US may not be the best designin China. The designs will have tobe broken down into their basic buildingblocks, in order to determine whydifferent strategies should be used, anddetermine the pros and cons of one optionversus another. Another challengeis that many designs are in a continuousstate of evolution, even at the sameterminal. We may discover potential improvementsthat lead to a further evolutionof an existing design. Thus, aftera standard is defined, it will have to beupdated periodically.The Odfjell group has a large pool ofqualified engineers and operationssupervisors who are familiar with differenttypes of facilities, and the followingpersons have been selected to10 Odfjell Quarterly April 2008

form the Best Practices Committee. RobertoFranck has worked with the SouthAmerican terminals since the 1960s, andhas been instrumental in the buildingand operation of terminals in Argentina,Brazil, Chile, and Peru. MartinRuinaard and Hans Vermeulen have operatedand built several terminal facilitiesin Europe, and OT Rotterdam sincethe 1980s. Clayton Sharver and JerryShreter have operated and built in OTHouston since the 1980s. Shaolin Wanghas built facilities in OT Dalian and OTJiangyin since the mid 1990s.The committee will first concentrate onthe big ticket topic in a terminal, whichis the tank design. The cost of the tanksis 40% of the total cost of a bay facility,reflecting the large amount of labourand material that they incorporate, andtherefore they offer the largest opportunityfor improvement. The constructionof the tanks has many risks thatneed to be addressed and minimized,such as safety of construction personnel,fire and exposure hazards, risk of engineeringand construction errors duringthe concrete work, the tank welding,and the hydro-testing of the tank.Proper operation of the tanks in regardsto storage, cleaning, circulation, filling,emptying and monitoring are issuesthat exist for the tank’s life of 50 yearsor more. Corrosion minimization anddetection are also major cost factors inthe life of a tank. The tanks come in avariety of diameters, heights, materialof construction, foundations, pressurerating, equipment and instrumentation.Most of our tanks are designedto minimize the emission of vapours bybeing pressurized, similar to the ships,and to allow flaring and vapour balancing.The standardization will look at allof these areas. Future topics that will bestandardized include the tank bays, thepump areas, the jetty line systems, thedock systems and the utilities.The Tagsa Campana terminalThe Rotterdam terminalThe standardization of tank outfittingfor different chemicals will be anothermajor topic for the committee. Due tothe nature of Odfjell’s business, we arefrequently asked to store chemicals thatrequire special outfitting. The cost of theoutfitting is estimated prior to the leaseagreement with our customer, and theoutfitting is installed after the agreementis made. The costs for estimating,engineering and the cost of engineeringerrors can be reduced if the outfittingmethods are standardized. The schedulefor estimating and construction can alsobe shortened through standardization,and this is often a critical concern inour service industry. The outfitting thatwe usually see in the terminals consistsof circulation, insulation, heat tracing,heating, chilling, low oxygen, filtering,metering, special pumping and blendingsystems. These systems come inmultiple variations as a function of thecharacteristics of the chemical that isbeing stored and the experience of theterminal. Project management practiceswill also be reviewed and standardizedto assist in communication and cost andschedule control of projects.The aim of the committee is to assembleseveral times per year to review andmake recommendation on one or moretopics. This will result in the issuance ofthe standard for the topic that was covered.The writing and publishing of thestandards will be done by the staff of OTHead Office. We are looking forward tothe first meeting of the Best PracticesCommittee in March, in the new HeadOffice in Rotterdam.Odfjell Quarterly April 2008 11

Joint shipping and storagesession in JiangyinBy Atle KnutsenOdfjell Terminals(Jiangyin) (OTJ) isnow operationaland has started toreceive the firstcargoes for customers.On SaturdayJanuary 26th, CEOChang Li invited keypeople from OdfjellSeachem in Asia to visit the brand newterminal and to participate in a marketingsession.From the shipping side, Y.K. Ha, KenKurihara, Zhu Guohe and Thomas Haalandparticipated and from the terminalside we had Li Xiao Guang from OT Dalian,Mr. Wang Jian from our partnersin Jiangyin, the Garson Group, as wellas the marketing people from the Jiangyinterminal. The objectives for thesession, in addition to present the terminal,were to share information aboutthe terminal and shipping activities inAsia in order to reinforce our shippingand terminal network. This was also agood occasion to discuss new businessopportunities for existing terminals inAsia as well as joint storage and shippingprojects.The close cooperation between shippingand storage is fruitful, and over theyears we have developed and achievedmany joint projects. The benefits aremutual, and the terminal side in Chinahas many potential customers for theshipping side. We also believe that theclose cooperation between shippingand storage could greatly contributeto expanding the logistics chain for ourcustomers and also include Odfjell’s participationin the Chinese coastal shippingbusiness.Our terminal in Jiangyin represents themost advanced marine facilities in thewhole of China, and it offers the mostflexible logistics facilities for transhipments.Expansion plans are already beingdiscussed. The active cross-selling ofshipping and storage services is productiveand offers many business opportunities.Equally fruitful are the requirementsthat are produced through theglobal terminal network.As we are working more closely on thecommercial side, we have also started tonetwork with Odfjell Ship Managementto share experiences on technical andmaintenance issues. Moving forward,our capability to work across companyand departmental lines will be one ofour competitive advantages. Throughan active interaction, we find that theOdfjell organization is rich on experiencesand have many well qualified employeeswho stand ready to assist andsupport whenever help is required.Part of the marine facilities at OTJOdfjell Quarterly April 2008 13

New O-ships to the Odfjell fleetDelivery of Bow Omaria and Bow OreliaBy Frode J. StornesOdfjell recentlyreceived the twonewbuildings BowOmaria and BowOrelia on pool arrangementsfromour business partnerAhrenkiel.Both ships were delivered to us straightfrom the Japanese shipbuilding yard,Bow Omaria in November and Bow Oreliain January. On their maiden voyages,both loaded a full cargo of sulphuricacid to Chile. The trading of these shipsso far has given officers and crew ampletime to get well organised and settledwith everything on board. CDI and customershave already visited for inspections,and things seem to be in goodorder.The two new ships are on time-chartersfrom the Japanese owner Nisshin ShippingCo Ltd. to Ahrenkiel, who in turnhave time-chartered the ships to theOdfjell Seachem pool. The ships are thelast two in a series of six sisters, the fourfirst being Bow Orania, Bow Ophelia, BowOctavia and Bow Olivia, all built by UsukiShipyard Co. Ltd. They are all ships withstainless steel cargo tanks. The shipshave good fresh-water facilities andseparate fresh- and sea-water cleaninglines on deck. They are also equippedwith fixed tank cleaning equipment andfixed nitrogen generators. In additionto the six ‘O-ships’, Odfjell contributeswith six similar ships on direct timechartersfrom other Japanese owners.By April 2008 there will be a completepool of twelve 19,000-tonners.M/T Bow OmariaCaptain D. Moltefonkais in charge of BowOmaria and Captain G.Labuguen commandsBow Orelia. CaptainLabuguen has had theprivilege of taking outtwo previous ships inthe series. We wish thetwo captains and theircompliments welcometo the Odfjell Seachemfleet.Fast facts Bow Omaria/Orelia:Dwt 19,972LOA / Beam / Draft: 145.6 / 23.7 / 9.7 mTanks: 20Tank lining:Stainless SteelShip type:IMO IIOfficers and crew: PhilippinoBuilt:Usuki Shipyard, JapanClass:Bureau VeritasFlag:PhilippineOwner:Nisshin Shipping Co, TokyoManager:Victoria Ship Management, TokyoM/T Bow OreliaOdfjell Quarterly April 2008 15

OTK on the moveBy Rob Meijboom2007 was an importantyear for OdfjellTerminals (Korea). InMarch we achievedthe CDI-T attestation,and on December1st we reachedour target of 1,520days without losttimeinjuries. Wehave also almost completed our massiveexpansion programme, increasingour capacity with 61,470 cubic metreson 25 tanks of which some are made ofstainless steel.Safety is a joint effortSafety of course is essential at OTK, as inany other Odfjell unit. It may seem easyto understand, but reality is sometimesnot so straightforward despite all qualityprocedures. In fact, safety starts witha safe working environment, includingsuitable equipment, proper communication,cleanness, training and awareness,discipline and a dedicated responsibilitytowards colleagues and family. Hence,it’s all about behaviour and attitude.On the other hand, safety is not alwaysdepending on factors that are fully underyour own control. In our industry,much complexity and risk exposure stemfrom third party service providers, suchas operators of trucks and ships, constructioncontractors, etc. An accidentrarely come with a forewarning, andtherefore to always wear the requiredpersonal protection equipment (PPE)can safe you from injuries, even if an accidentshould occur.At OTK we are proud of our safety andquality track record. The milestone of1,520 days without lost-time injuries (LTI)that we reached in December equals fourtimes the target of 380 days that is the industrystandard in Korea for our size andtype of business. As a result, Korean authoritiesnominated OTK for the “NationalKorean Safety Award”, which we receivedin November last year. However, since thenunfortunately we have had one minoraccident where one of our technicians injuredhis ankle and was hospitalised for aweek. Thus, our final score until February18th stays as 1,598 days without LTI.Rob Meijboom receives the NationalKorean Safety Award on behalf ofOTKArea photo showing OTK’s 25 new tanks on the right hand side and theBow Sirius at the finger pierThe Korean Safety Award 200716 Odfjell Quarterly April 2008

The stainless steel tanksOTK’s jetty with the new top deck changing station, seenfrom the bridge of Bow SiriusExpansion at Odfjell Terminals (Korea)In the “Bamboo rising to the sky” articlein the 2007Q3 issue of Odfjell Quarterly,we showed some pictures of the newE-2 project at OTK. At the time of writingthis project is almost completed andthe tanks are already fully occupied.The commissioning is practically done.What remains are some cosmetic detailsThe 61,470 cubic metre (cbm)extension distributes as follows:No of Unit Categorytanks capacity(cbm)3 3,300 Carbon steel3 2,200 Carbon steel1 1,660 Carbon steel6 1,660 Stainless steel2 1,250 Stainless steel2 1,250 Carbon steel1 550 Stainless steel2 150 Slop – Carbon steeland some outstanding items, all whichwill be finished around end March 2008.With this OTK reaches a total capacityof 171,000 cubic metres on 64 tanks, ofwhich 11 units are stainless steel.The project also includes a number ofquality-enhancing features such as vapourcontrol systems, leak detectionsand fixed sampling equipment. Wehave built a new ten-metre diameterintegrated carrousel-pump-place wherethe flexibility of the pipeline transfer isassured by changing station platforms,one beside the central manifold andone on the new jetty top deck. In additionwe have built new offices and aworkshop, and made other upgrades ofexisting equipment.The project has been carried out byDaewoo Engineering Company, andwithout any LTI for their 220 workersduring the 362 days. On March 4th thisyear a safety ceremony was held to honourthis remarkable safety record.Some of the new tanksNight view of the carrousel and Tank-pit 6 with eight stainless steel tanksThe new workshopOdfjell Quarterly April 2008 17

ICT systems renewal programmeBy Tor JürgensenOver the last twodecades the numberof businesscritical ICT solutionsin Odfjell hasincreased substantially,and we useICT to continuouslyimprove ourcustomer service,internal and external communication,productivity, quality of work, assetutilization, and reporting and control.The business units have matured significantlyregarding efficient use of ICTtools, and requirements for new andimproved functionality for our ICT solutionshave been a top priority for thecompany. To fulfil these requirementsand to benefit from the rapid developmentin information technology, Odfjelltop management has initiated a programmeto renew most of our businesscritical ICT solutions.Screen image from the Terminal Management SystemThe renewal programme will take placeover several years, founded on a commonOdfjell ICT Strategy. Important elementsof this strategy are:• When possible implement standardbusiness systems. “SAP BusinessSuite” is Odfjell’s preferredapplication platform.• All business critical systems shall behosted at Odfjell’s Corporate DataCentre, with 24-hour availability.Users shall connect to the systemsthrough Odfjell’s Global Network.• Strong focus on ICT Security andcontingency preparedness solutions.• Business units to be alwaysresponsible for project ownershipwhen developing or implementingnew ICT solutions.Our purpose is to achieve reduced ICTcosts, increased efficiency by sharingexperience and knowledge, standardizationon work procedures, improvedconsistency and visibility of informationwithin the various systems, and stableand secure ICT systems that are availableto the users at all time.To make sure we address all importantrequirements, and to have a structuredand manageable process when implementingnew or replacing existing solutions,we apply a five step developmentmethod.During the Envisioning phase we defineproject goals, analyse work processesand determine project requirements.Choice of technology means decidingon which system platform to implementthe new solution. The Business Blueprintphase involves specifying how the chosensystem/technology has to be set upin order to fulfil Odfjell’s requirements.In the Construction phase we build thesystem and test it according to our specifications.Finally we go live, i.e. set thesystem into production, train the users,define all system routines, and migratenecessary date from any old systems.Terminal Management SystemThe Terminal Management System (TMS)will replace several old and somewhatoutdated operational and administrativemanagement systems at our terminalswith one global system supportingsales (contract management and orderintake), planning and scheduling, orderexecution, stock administration, invoicing,and customs administration. Thesystem will also offer a customer informationportal, including facilitating e-capabilities for the customers.The TMS project is now at the end ofthe construction phase, and we will golive in Houston in July 2008. Start-up atour terminal in Rotterdam will be thisautumn, and later on the system will18 Odfjell Quarterly April 2008

currently in its envisioning phase, wherewe are analysing business processes anddefine functional requirements. We estimatethis phase to be finished late autumn2008. The next step then will be tomake an evaluation of technology.Einar Øye is managing the project, andSigmund Larsen, Morten Nystad and JanA. Hammer are its business owners.Tom HagesætherTrond Ove Jacobsenbe implemented at all Odfjell managedterminals. Project manager for the TMSproject is Tom Hagesæther, and OdfjellTerminals representatives Marcel vanden Nieuwendijk and Dave Ellis are TMSproject owners.New systems for Odfjell TankersThe system portfolio for Odfjell Tankerswas developed in-house from 1996to 2003. Due to long and complex developmentcycles, parts of the systemsare based on different system softwareversions. This complicates maintenanceand further development. Autumn2007 we initiated a project to replacethe Odfjell Tankers systems, with a newsolution based on a standard EnterpriseResource Planning (ERP) platform. Ourvision is to develop a tool that ensurehigh quality and efficient work performance,and at the same time giveeasy access to accurate and relevantinformation. We also want customers,agents, and other stakeholders to beable to interact efficiently with relevantOdfjell processes.The first version of the new system willincorporate processes such as contractand sales, voyage planning and execution,voyage closure and follow-up, andreporting and analysis. The project isEinar ØyeNew Human Resources SystemCurrently Odfjell has two separate mainHR systems, one for the seafarers andone for shore personnel, in addition toseveral minor supporting systems. Wehave now initiated a project to replacethese systems with one common solution,the HR SAP system. The system willhandle all personnel administration,including salary, absence registration,competence development, recruitmentand travel administration. HR SAP willoffer self-service capabilities for employeesand management.The project is currently in the initiationof the envisioning phase. According tothe project plan the new system will beimplemented at Odfjell’s main officeduring 2009 and be operational fromthe beginning of 2010. After successfulimplementation at the main office thesystem will be rolled out to all businessunits. Trond Ove Jacobsen is managerof the project and Brit A. Bennett is itsbusiness owner.New Intranet and Internet solutionIn 2001 we introduced Odfjell’s currentIntranet/Internet solution, with the purposeto unite our global organisationunder one common computer system,and to distribute information simultaneouslyto all business units regardlessof geographical location. However, thetechnology behind our Intranet/Internetsolution has not followed the generaldevelopment of WEB technology,and consequently we now see that thefunctionality is restricted.To bring our systems up to date a projectwill start up in second quarter 2008,with the purpose of acquiring a newplatform for intranet and internet.Odfjell Quarterly April 2008 19

Safety BulletinBy Toralf SørenesOur HSE programmeHealth, Safety and Environment (HSE)has been a focus area in our companyfor many years. Gradually HSE has beenformalized into procedures and becomemore visible, almost like a slogan. Assuch it has become somewhat of an easyto use catchword to almost everyone onall levels, but we must not forget thatit represents something that is very realand a key to success.To get a systematic and long-term approachtowards improving ourselves inthis area, we have established a HSEprogramme. The programme covers, asthe name indicates, three main components.In this bulletin we will only addressthe safety element. The onboardoperation of chemical tankers is morecomplex and challenging than mostother areas of seaborne transportation.In addition, it is a trade that exposesour crew to many risks. To keep theserisks at a reasonable and acceptable level,we need a robust HSE programme.The programme must be well designedwith regards to scope and capability,understood by ship and shore basedpersonnel, and well implemented inthe organisation. Although we apply anumber of different factors to monitorthe success of the programme, the mostpredominant ones are personal injuriesand near misses.We selected three areas to focus on lastyear: eye injuries, thermal and chemicalburns, and rotating equipment. Theseare areas where we have recorded injuriesand near misses. Further, the potentialfor a worst case outcome is quitehigh, and we may achieve improvementsthrough relatively simple means. Themain challenge is, as with many otherissues, to change attitudes. For thermaland chemical burns we have recently developeda training course that aims at;1 – give a better understanding of therisks involved, 2 – show the importanceof Personal Protection Equipment (PPE)and the “protection is better than cure”doctrine, and 3 – apply quick and correctfirst aid if something should happen.The course shall be used on boardour ships and at the Odfjell Academy inSubic Bay. We are also working on similarcourses in other areas, but want totake one step at the time, i.e. make surethat one course is well implemented beforewe introduce a new one.Another important element to increaseawareness and change attitude is reportingof near accidents. Terms like nearaccidents, near misses and non conformitiesdo not have a long and historicaltradition within shipping. Seafarers areused to attend to things that happen,and not those that do not happen butcould have. Shipping is a fairly conservativeenvironment of individualists, andimplementation of new ways of doingthings takes time. It is therefore positiveto note that reporting of near misseshas gradually increased. One thing thatis particular encouraging is to note thatcrew not wearing PPE or making shortcuts are stopped by colleagues, whichis a very good sign showing that ourefforts are starting to pay off. A goodindication of a living system is that itis working from the bottom level andupwards. We are confident that thenear miss approach will give a positiveeffect over time. All scientific researchsupports this assumption. However, thisis a process that takes time, with repetitionsand patience as key words. Setbacksmay and will come, but we mustnot let these disturb our focus on themain structure and elements of our HSEprogramme.It is important that all personnel onboard and ashore, from the very top tothe lowest levels of our organisation,support our HSE programme. We canonly get improvements if we work togetheras a team and thereby adopt acommon safety attitude that becomesembedded in us all.20 Odfjell Quarterly April 2008

It happened to me - don’t letit happen to you!By AB Roy AlpangheThe early morning of January 14th thisyear, M/T Bow Century was at berthin Fray Ventos, Uruguay, to unload acargo of caustic soda solution. AB RoyAlpanghe, a 27-year-old who had sailedwith Odfjell since 2001, reported forduty and was instructed to check andmake sure that all connections weretight and ready for discharging cargo.Everything seemed to be in good orderwhile he was connecting the air hose tothe manifold for pressure test, a task hehad done several times and thus, hadbecome a regular routine for him. Afterpressure testing and in the processof disconnecting the air hose, the hosesuddenly erupted and caustic soda wassprayed over his face and eyes, whichmade him temporarily blind. The unthinkablehad happened. It was AB Alpanghe’snightmare and first encounterwith an accident related to his job.The Chief Officer, who was on deck,immediately brought him to an emergencyshower and tried easing his discomfortby flushing his face and eyeswith running water. The Master advisedthe Agent, who called for an ambulanceso that the injured Alpanghe could bebrought to the nearest hospital rightaway. While waiting for the ambulanceto arrive, AB Alpanghe was brought tothe ship’s hospital where they administereda continuous application of eyewash.During this, all kinds of thoughts wereoccurring in Alpanghe’s mind. Whatif he was injured permanently? WhatBow Century, archive photoabout his family? What had he donewrong and what caused that suddeneruption of the hose? He was trying toreplay the steps and the procedures hehad undertaken prior to the accident,but had no clear recollection of whathad happened.When the ambulance arrived, Alpanghewas immediately brought to the nearesthospital where the attending physicianreported that, as a result of the accident,the unfortunate mariner sustained bilateraleye burn, conjunctivitis, cornealedema and corneal ulcer in both hiseyes. He was declared “unfit for duty,but fit for travel”. AB Alpanghe wassigned off January 19, 2008, and uponarrival in Manila he was immediatelybrought to hospital for further checkup and medication.After the accident, a thorough investigationwas carried out and facts wereestablished. At the time of the accidentAB Alpanghe was wearing all safetyequipments as required, i.e. chemicalsuits, rubber gloves, helmet with faceshield and safety shoes. His training recordsshowed that he had gone throughall Odfjell mandated safety trainings.However, what became apparent wasthat while disconnecting the air hose, hehad lifted his face shield, thus exposinghimself to imminent danger of havinghis eyes and face exposed to whateversubstance remaining in the manifold,in this case caustic soda. Hence, he hadignored one very important aspect ofhis training: the strict implementationEmergency shower and eye wash, thisone on Bow Plataand compliance of safety procedures onboard at all times.AB Alpanghe admitted his mistake andlack of better judgment, and pointed atoverconfidence as the main reason forthis accident. This just shows that carelessnesseven for a short moment canhave a serious impact. Consequently, removingany personal protection equipment(PPE) or safety gear before the jobis done can expose you to danger. Beingtoo confident just because one is familiarwith a certain task does not relieveanybody from strictly adhering to safetyprocedures. One can not be too complacentwith any task on board, no matterhow familiar you are with the task orhow simple it may seem.Luckily AB Alpanghe is recovering well,and he looks forward to join Odfjell vesselsagain soon. He insists that the accidentwas a lesson learned that he willnever forget: “During my recovery periodat home, I was thinking what couldhave happened to me, my family, mycareer and my future if I had damagedor lost my eyesight. It would have beena total disaster for us. So please take myadvice: never be complacent nor relaxon following procedures and using thePPE/safety equipments”!Odfjell Quarterly April 2008 21

Laurence Odfjell as new President of Odfjell TerminalsJust scratching the surfaceBy Anne-Kristine Øen and Klaus WalderhaugAs from January 1st this year LaurenceWard Odfjell took up the position asnew president of Odfjell Terminals.Laurence is obviously no newcomer tothe company, having followed it virtuallyall his life. He served as a memberof the Odfjell board in the period2004-2007, and in recent years he hasbeen stationed in Singapore. However,as there are probably still quite a numberof colleagues who haven’t had thepleasure of making his acquaintance,we decided to have an interview withhim.At the vineyard in Chile22 Odfjell Quarterly April 2008The Odfjell winery office buildingThe architectAlready at the age of 18, straight outof Norwegian high school, LaurenceOdfjell went to the US to start architecturalstudies at Yale University, as theonly Norwegian of his year. Having alwaysbeen drawing a lot, this seemed alikely career path. “Yale is an excellentgeneral platform for a number of professions”,he says still feeling very fortunatewith his choice of place and study.But he quickly learnt that the somewhatlax attitude of Norwegian schools hadto be replaced by hard work and a strictwork discipline, which taught him whatis now one of his main principles: to getthe job done, whatever it takes. This hasmade him very concerned of deadlinesand to deliver on time. “At times I couldpush it a bit too hard”, he remembers,but he discovered how the adrenalinkick of a fast game of squash could compensatefor lack of sleep. After sevenyears at Yale, only interrupted by hismilitary service in Norway, he graduatedwith a master degree and was readyto start his professional life.The winery-builderThe idea of a winery in Chile had beenborn already in 1991, and since 1993Laurence had been doing some preparatorywork, including visiting wineriesin several countries and making detailednotes of what he saw. Followinghis graduation he also worked for architecturalfirms to get a better grip of theconstructional aspects of architecture.All this enabled him to set things intosystem and know what to look for.In 1995 his father assigned him the taskof drawing the new Odfjell winery, andhe moved from the US down to Chile.Although he was given a full year oncompleting the drawings, “a rare luxurytoday to have so much time” he adds,he found that he had to learn everythingfrom scratch, including how thecontractor market in Chile was functioning,who supplied quality buildingmaterial, etc. He worked closely withhis father on the project, and the resultwas something completely new in Chile;a boutique winery with distinct designelements, where the wine was movedthrough the production process bygravity and not by traditional pumping.The process showed him the importanceof making the concepts practicable, andhow essential it is to communicate andcreate enthusiasm for the end goalamong the ones doing the actual work.Based on his building experiences he hasdeveloped a system for following up onall outstanding issues. “I never delete amessage or a document on a case untilit is completely closed”, he insists.The success of the Odfjell winery ledto a lot of enquiries for his services inbuilding other wineries. Together witha Chilean architect Laurence established‘Arquitectos Anónimos’, and they immediatelytook on several winery projects,both in Chile and in Argentina. Althoughthe projects were delivered ontime, it turned out to be far too muchwork, with very short deadlines andsometimes conflicting instructions fromthe customers’ local offices and theirinternational headquarters. “The stresstook away the joy of it”, he admits andat the end he felt burned out. The cooperationwith his associate wasn’t allpainless either, which was another lessonlearnt: “choose your partners withcare”.

Laurence the “cadet”, on Bow LeopardJanuary 2006The terminal manAt the end of the millennium the wineryboom in Chile was more or less over, andfew new projects appeared. In 2000 hewas asked to take up a position at theprivate family-owned Terquim terminalin Chile, first on the commercial sideand later as general manager. “It was agood place to start”, he remarks, “andI experienced the benefits of an efficientship/terminal combination”. Threeyears later, in 2003, he was requestedto move to Brazil, to start working atthe private terminal headquarters inSao Paulo. However, at the same timehe had received a new commission tobuild a winery. This opportunity to endhis architect career “on a positive note”was too tempting, and he accepted theterminal job in Brazil on the conditionthat he could in parallel do this very lastwinery project. He stayed in Sao Paulofor three years, in various staff functions.In 2004 he was offered a seat onthe Odfjell ASA board of directors. “Ithas been incredible to be part of suchan important team”, he says. Not leastdid he find it interesting and useful tosee the decision basis “from both sides”,with his experiences in the organizationin mind.A brief spell in shippingIn 2006 Laurence was sent to Singaporeto learn shipping basics, first in shipmanagement and later on in charteringand operations. Already the firstweek, before the jetlag from his flightfrom Brazil had worn off, he was senton board Bow Leopard to experiencefirst-hand what life at sea is all about(see also Odfjell Quarterly 2006Q2).“Despite my family background in shippingand my military service in the Norwegiannavy, I had never before sailedon a ship”, he admits. He returned oneweek later with lots of impressions anda much better understanding. “It is essentialthat ship/shore understand andrespect each other’s realities, issues andrequirements”, he says and adds that hehopes to be able to sail with an Odfjellvessel again at least once a year. In additionto his shipping-related task andhis duties as a Board member, Laurencealso became involved in a number ofnew terminal projects in Asia. Becauseof all the travelling this required, hefound it difficult to handle his day-todaytasks, but all in all he looks back onhis period in Singapore as both interestingand educational.The Odfjell Terminals PresidentThe autumn of 2007 it was time againto pack his bags and very few personalbelongings, this time heading for Rotterdamto the newly relocated head officeof Odfjell Terminals to take up theposition as president. “I have movedaround so much, every time making thesacrifice of leaving behind friends andgood colleagues”, he laments. The lastmonths of the year he worked closelywith Jan A. Hammer, who was then ultimatelyin charge of our terminals, tostart to get to know the division, to beintroduced to our terminal partners,and to develop the further strategies.“A very tidy process”, he summarises.As to his immediate plans for the terminals,it is still early days. “We have avery good and professional organisation,so luckily we are not starting fromscratch”, he says. “Personally I have alot to learn in this job, and so far I feelthat I’m barely scratching the surface ofit all”. One of his first initiatives as presidentis to establish a Best Practices Committee,to develop a mutually agreedset of technical solutions on terminallayouts, equipment, product handlingand operational standards. He also aimsat building sufficient technical capacityat headquarters in Rotterdam to beable to take on more terminal projectsall over the world. “In this context it isessential that we further leverage thegeneral competence within the organisation”,he concludes.And how about his private life? Squashis still his favourite way of keeping fitand to blow off some steam. “In additionI like to follow from a distance thevineyard in Chile, which still is kind ofmy baby”, he admits. With this he wrapsup the interview and rushes off to anothermeeting, leaving us realising thatwe have, as the title rightly indicates,just scratched the surface.The new Odfjell Terminals President visiting OTKOdfjell Quarterly April 2008 23

Watch Olympics in Beijing, go sightseeing inDalianBy Xu Tao, Odfjell Terminals (Dalian)2008 is a magnificentyear for Chinesepeople allover the world, becauseof the gamesof the 29th SummerOlympics takingplace in Beijingin August. Dalian,a bright pearl inthe north of China, is looking forwardto show our great hospitality to touristsfrom all over the world.Dalian is an important coastal city inChina, located on the south-eastern tipof the Liaodong peninsula in Manchuria,around 800 kilometres east of Beijing.With the Yellow Sea on the eastand the Bohai Sea on the west, the portcity is a natural and ice free entry pointto northeast China, with direct highwayand railway connections to all industrialareas of this vast country. Daliancovers about 12,574 square kilometres,including the naval port of Lushun andthree counties in the north, amongwhich about one fifth is the city itself.The Dalian area abounds with beautifulmountains and hills, but with littleplains and lowlands. The terrain, highand broad on the north, low and narrowon the south, tilts to the Yellow Seaon the southeast and towards the BohaiSea on the northwest.Dalian is a most beautiful beachsidecity, well known for clear skies andblue sea. The four seasons are distinct,with neither extremely cold wintersnor extremely hot summers. AverageCity view of Dalianyear temperature is about 10°C, theannual rainfall is 550-950 millimetres,and we have around 2,500-2,800 hoursof sunshine per year. From city downtownthere is a very beautiful coastalroad winding up and down the greenhills south of the city, which should bepart of your tour itinerary when visitingDalian, particularly during summer. Anotherpiece of ‘have to do’ sightseeingis the Golden Pebble Beach, about fiftykilometres north of the city. If you wantto see a polar bear, then you have to goto the Ocean Park at Tiger Beach.The history of Dalian, as a city, goes backa little more than one hundred years.Back then it was just a small fishing villagecalled Qing Niwa. In the late Qingdynasty, the government constructedloading bridges and fortifications withbuilt-in cannons and set up mine campsin the northern coast of Dalian Bay, thusturning it into a small town. During the1st and 2nd Opium Wars, Dalian was invadedand harassed by the British army.The Sino-Japanese War and Japanese-Russian War broke out in 1894 and 1904respectively, and as a main battlefieldthe town suffered greatly. After the invasionand occupation of Russia, in 1899the city was renamed Dalian. Later onDalian came under Japanese colonialrule for 40 years. August 1945 the SovietRed Army liberated Dalian in theanti-fascist war, thus ending half a centuryof colonial rule over the city. From1966 to 1976, Dalian experienced theCultural Revolution. In 1984, throughthe Chinese government’s ‘open-doorto the world’ policy, Dalian was designatedone of the open cities. Under thispolicy, Odfjell Terminals (Dalian) Ltd, ajoint venture between Odfjell and PDAThe ‘Swallow Nest’, a symbol of the old Chinese heritageThe Shell Museum24 Odfjell Quarterly April 2008

The World Trade TowerAn impression of Dalian, with an old church now converted into a fast-foodoutlet contrasting to modern housing projectsA symbol of Dalian’s naval history(Port of Dalian Authority) Corporation,was established in 1995. After morethan ten years of operation, OTD is nowfacing new challenges.Like many other cities around the worldwith a similar colonial rule history, differentculture elements live on such asthe languages, the dialect, the foodsand the traditions. Especially the ChineseShandong, Russian and Japaneseinfluences are infiltrated in the life ofolder generations of local people. Youcan still find different architecturestyles coexisting at some corner whenyou walk on the street. About 65% ofthe six million inhabitants of the Dalianarea are descendents of people comingfrom the Shandong peninsula in theearly 20th Century. Recently there wasa popular TV series named ‘Rush to theNortheast China’ showing on CCTV, justtelling the stories of that time.If the local inhabitants may have beenlooked upon as rather traditional andconservative, living of the relativelyabundant fishery resources, things arenow really changing. Under the slogan‘strive not to be the biggest, butthe best’, Dalian has developed rapidlyover the past decade. Roads are gettingwider and the city is becomingbrighter. Modern skyscrapers shoot uplike bamboo after a spring rain. In thesummer of 2007, the global inauguralannual meeting of World Economic Forumwas held in Dalian. Nearly 2,000domestic and foreign officials, specialistsand business people gathered inthe World Expo Centre to discuss thecurrent economic topics. They could allfeel China’s determination to achievesustainable development the momentthey arrived in Dalian, with the shuttlebuses powered by hybrid engines andthe 140,000 square metres World ExpoCentre cooled by sea water.Dalian is quite a football city, not onlyas the home of Dalian Shide, the mostsuccessful club in Chinese professionalsoccer, but also because of the footballculture in people’s daily life. Dalian hasseveral primary schools that specializein teaching kids to play football intheir physical education classes. Thereare also many football fans among thelocal residents, and if you want to talkfootball with people, young or old, youcan easily spend hours of your pastime,drinking beer and discussing the game.No wonder the annual InternationalBeer Festival since 2002 has moved fromBeijing to Dalian. Speaking of festivals,we also have to mention the Dalian InternationalFashion Festival, hosted everyautumn for the last 19 years, whichhas become a showcase of the latest developmentof world fashion.Dalian may not be an old cultural citywith a long history, but people livinghere is endeavouring to build and improvea new city culture. Already sevenyears ago at the IOC session in Moscow,when the IOC announced that Beijingwas elected the host city for the 2008games, people of Dalian started to getready to welcome friends from all overthe world to watch the Olympics inBeijing and go sightseeing in Dalian.Old and new architectureThe World Trade Expo CentreOdfjell Quarterly April 2008 25

What they actually doShip BrokerBy Hans Christian Rabben and Karl Henrik BergeWorking as ship brokers with Odfjellis both challenging and interesting, involvingmany different tasks and issues.Our job is to sell transportation servicesin the shape of cargo space on the ships,and thereby to ensure that we maximisethe earnings of our shipping activities.Without going into too much detail wewill here describe some of our responsibilities.At Odfjell we have organised the salesactivities, or chartering of the ships aswe call it, by tradelanes. Focusing on ageographical area helps us keeping upto date with what is happening in thefreight market in our particular allocatedarea. Staying in close contact withthe market is one of the key elementsenabling the brokers to perform thejob to the required standard. In orderto make sure we obtain necessary marketinformation and knowledge we arein continual contact with external shipbrokers, customers or charterers as theyare usually called, and our overseas offices.Studying market reports and otherperiodicals is also necessary when youwant to keep up with the market.To optimise the earnings for the shipsin a trade, the brokers set up cargoprogrammes. There are huge variationsto the approach on any voyage,but in the parcel tanker industry weusually build programmes consisting ofmultiple grades of cargoes. Often wehave a sound base of contract cargoesto be loaded and discharged at some ofthe main ports that we frequently call.Combining this base with spot cargoesshould then ideally end up in a voyagegenerating a best possible timecharterresult for the ship. However,before reaching the optimal cargo andport combination, we have to considerand calculate the earnings potential ofmany different possibilities.There is a long process from the initialplanning of a voyage until everythinghas been finalised and the books canbe closed. At the early stages of a voyage,often as much as 45 days beforearriving to load, we nominate the vesselto contract customers. Many customerswith whom we have contractsof affreightment (CoA) are producersand have obligations for deliveries ofproduct to their customers. Others aretraders, making their profit through arbitrageopportunities of product pricedifferences between ports. Enteringinto CoAs can be a good strategy for thecustomers, as it helps them plan theirlogistics/shipping requirements at fixedcosts for a certain period. CoAs are alsobeneficial to us as ship-owners, securingstable employment and freight income.Contract volumes form the backbone ofour service along many tradelanes.During the nomination processes wealso start looking for possible spot car-From the Odfjell Chartering department in Bergen26 Odfjell Quarterly April 2008

goes to fill up the ship. The point is tofind the optimal balance between CoAand spot business, under the prevailingmarket conditions. Some of the keyquestions in this respect are whetherthe spot market is on a rise or a fall, andif there are sufficient cargoes available.What about competition – are theremany other vessels with open spacewithin the same time frame as our ship?And are we able to book cargoes toand from scheduled ports and berths tominimise expenses and time spent? It isalso essential to learn as much as possibleabout the timing and urgency ofthe charterers’ requirements.The negotiation and fixing of a cargonormally start by us sending a proposalto the charterers, direct or via a brokeringcompany. Either we give a firm bidfor the business, or we indicate at whatterms and conditions we are willing toperform the transportation. When makingan offer we always put a time limiton it to make sure we are free to bid forother business in case this one shouldfail. Time is usually of essence, and itis important to both charterers and usto know exactly where we stand in theprocess at any time. Normally the negotiationprocess involves several bids andcounter-bids before eventually endingup in a fixture. An initial fixture is oftendone on “subjects”, i.e. certain conditionsthat have to be met before thedeal is final. We then keep cargo spacereserved for the charterers for a setamount of time until they have sortedout the details and the subjects can belifted. In case they are not able to concludethe business the fixture fails andthey release the space.Our success in fixing cargoes dependson support from several other importantfunctions at Odfjell. The overallallocation of the fleet to the variousgeographical areas is done by ourscheduling officer. In close cooperationwith the tradelane managers he distributesvessels to the different trades andmaintains a global view of the fleet andthe demand for tonnage in the differentareas. This is an ever ongoing processwhere things change frequently.Before loading a cargo, the vessel needsto be approved by all parties involved inthe shipment, such as shippers, receiversand charterers. Usually our tonnage isWhat it is all about; filling the vessels to maximise voyage earningsacceptable straight away, but sometimeswe need to provide further informationbefore the ship is admitted. For our owntonnage we get this service from ourShip Management department, who isin contact with the vetting departmentsof our customers and classification societies.For chartered in tonnage we needassistance from our Operations department,who gets in touch with the ownersor any third-party ship manager ofthe ship.Throughout the entire sales and fixingprocess we need accurate and reliableinformation on operational aspects andthus, close teamwork between the Operationsand Chartering departments isvery important. Before we can confirman agreement we need to know whetherour ship is able to carry and stow thecargoes, by taking into considerationfactors such as cargo compatibility, cargotemperatures, certificate of fitness,etc. When in doubt our Marine Supportpeople provide guidance on whether ornot we can carry a certain product, howmuch time we are going to need fortank cleaning, and other related issues.Another crucial aspect is the berths’physical restrictions as to vessel length,width and draft. If such limitations applywe may need assistance to havethe product barged, a task that is alsocovered by our operators. After havingfixed the cargo, the operators keep ourcustomers posted on estimated arrivaltimes, port times and other relevantinformation. A good and close cooperationwith the operator is essentialto achieve efficient operations with aslittle time in port as possible.We are also in close dialogue with ourDemurrage group, who administer ourclaims for having spent too much timein port on any cargo. Their assistance isparticularly valuable for claims wherewe disagree with the charterers on howto count the time spent. The better jobwe do at the chartering desk when negotiatingterms, the more manageablethe job will be for the demurrage analysts.Every now and then we get generalinput from the Demurrage group,providing support and advise when weare discussing specific terms and conditionsduring the negotiations with charterers.Our Insurance and Legal sectionalso lend us a hand whenever we arein need of knowing which legal consequencesany terms and wordings couldhave if push comes to shove.There is an excellent working environmenthere with well-informed and supportivecolleagues. Having all this expertisein the organisation is a necessitythat helps us keeping the ships safelyemployed – at the best possible earnings.Odfjell Quarterly April 2008 27

✔Organisational StructureQM CornerBy Jan Didrik LorentzTo pursue our missionin an effectivemanner we need tobe well organized.The ISO 9001:2000quality managementstandard states: “Topmanagement shallensure that responsibilitiesand authoritiesare defined and communicatedwithin the organisation”. Accordingly,Odfjell’s Corporate Quality ManagementManual requires that “all units shall havecomplete and updated organisationcharts with reporting lines and authorizationtables defining level of authorityfor each function”.Odfjell SE has now been reorganisedwith two main business units: OdfjellTankers and Odfjell Terminals, dedicatedto shipping and storage respectively.But, the units shall continue to cooperate,to ensure that Odfjell providesa comprehensive and efficient serviceto common customers. Corporate staffunits for assets and financial managementwill support both main productionlines and also ensure the best performancefor our stakeholders.From a quality perspective it is now necessarythat all units make sure that organisationcharts are updated with thecorresponding process mapping and jobdescriptions. Our employees will findthis information in the Quality ManagementSystem (DocMap) on the Intranet.CORPORATE QUALITYMANAGEMENT MANUALTable of ContentsDefinitionsIntroduction2006 Q2Mission and PoliciesOrganisational structures2008 Q1Responsibilities2006 Q4Human Resource Management 2007 Q2Common Directives2007 Q4Processes and elements ofQuality Management2007 Q3Quality Management System 2007 Q3Quality Assurance and Improvement 2006 Q3Event AnalysisHSE Management2007 Q1Risk ManagementModern teamwork often benefits froma matrix type of organisation, wherecommunication follows the most practical(project) channels irrespective oftraditional (functional) command lines.An example where this approach maybe valuable is for our brokers who needleeway to search information and actquickly to secure good business. On theother hand, on board our ships theyapply a traditional line organisation,because the final responsibility alwaysrests with the master and in a criticalsituation there cannot be any misunderstandingsdue to unclear lines. Bothprinciples may be useful. From a qualityperspective we need an organisationwhere we all know what we are responsiblefor and get the authority necessaryto achieve it.Odfjell with record shipment ofsulphuric acid from PeruBy Andres Contador and Rene Saux SpignoFor many years Odfjell, through OdfjellSeachem, Odfjell Americas and Odfjelly Vapores, has been an active participantin the sulphuric acid trade on thePeruvian and Chilean coast. During thisperiod we have taken a leading role insuggesting and assisting charterers toevolve their shipment patterns in responseto the fluctuating supply anddemand.Since it’s inauguration in 2003, DQM,Odfjell’s affiliated terminal in Callao,Peru, has held a contract with VotorantimMetais Cajamarquilla for the storageof sulphuric acid. Initially the productwas shipped out in 10,000 tonne lotson smaller tonnage. However, in 2007Odjell y Vapores (OyV) succeeded inwinning the shippingcontract, using BowPacifico as their regularvessel. Togetherwith DQM and OdfjellPeru, OyV has workedBow Pacificowith Votorantim tomaximize intake on each shipment, forthe benefit of all parties in the logisticschain. Our joint efforts made it possiblefor us on February 18th this year to loada record shipment. The achievementwas mentioned in Votorantim’s newsletter,which text in English reads:On Monday February 18th we shipped15,764.192 tonnes of sulphuric acid. Thisis a historic shipment as it is first timeCajamarquilla refinery ships more than13,500 tonnes on one vessel. The cargowas exported to our strategic customerTrans Sud, with discharge in Punta Patache,Chile. This achievement resultedfrom joint efforts between our commercialand production departments due tothe demanding logistics. The success encouragesus to target new goals and tolook for bigger parcel sizes in order toreduce our ocean freight cost as well asexposure to demurrage.28 Odfjell Quarterly April 2008

Focus on ICT supportICT arranges the first global user-supportseminar in BergenBy Matt Duke and Harald SteinDuring Week 3 this year, the ICT departmentin Bergen ran an “InternationalSupport Seminar” for ICT support stafffrom Bergen, Rotterdam, Singapore,Houston and Manila. The purpose ofthe five-day course was to provide allICT support technicians with informationand training so that they could betterunderstand our systems and policiesand ultimately provide world class serviceto our customers, i.e. all Odfjell users.For Odfjell to get the best return oninvestment from our ICT infrastructure,it is very important that the remotesupport teams are fully trained on thesystems they support, and understandthe reasons why these were deployedin the first place.The seminar was split into four “tracks”or themes: ICT Standards, Organisation& Infrastructure, ICT Ship Support,ICT Communications & Operations andICT Applications. We offered 26 separatesessions to cover various aspectsof these themes, all with a particularemphasis on interactivity and active involvementby the participants. It is veryimportant for us to get feedback fromthe remote ICT staff, and the week endedwith “Chalk and Talk” sessions wherewe brainstormed and decided on actionpoints around the main topics of “Documentation,ICT Tools and Security”.also has a pivotal role in informing theBergen ICT staff if systems are not performingto an acceptable level. Thus,the feedback and brainstorming inputduring the seminar was very valuableto us.The seminar was also an opportunityto present the new “Operations OnCall” solution. From February 2008 theICT department not only provides userswith a 24/7/365 support service, butthe ICT staff themselves have their ownnumber to call in emergencies where amember of the back end ICT Operationsteam will respond at any time to anysystem emergencies.At the same time the monitoring systemshave over four hundred proactivetests, and should any of these fail anSMS will be sent to the “On Call” teamfor immediate investigation. In a companythat now runs ICT systems globallyin 18 countries it is very important thatthe necessary expertise is available nomatter what time zone. The ICT supportstaff reacted very positively to this, asit will allow them to provide a higherlevel of service to their regions.It was also very encouraging that HSE& Quality Manager Bjørn Ydse madethe time to join Arne Sletten Helgesen’spresentation on Docmap. It was a goodopportunity for him to present our mainQA system, and he encouraged the ICTstaff to leverage the best out of it.The rapid growth of the company hasled to a high management focus onproviding high availability world classsystems for our users. Therefore wegreatly appreciate the feedback wereceive through our annual ICT surveyand from user comments directed to ICTSupport. Our goal is to provide the bestuser experience possible, and we hopethat training events like this ICT supportseminar will improve lines of communicationsand ultimately give the end usera better quality of service, whilst alsoimproving our ICT staffs’ work satisfaction.ICT Bergen would like to thank everybody,both participants as well as theeleven speakers, for their time and attention.Even though it rained for thewhole week we hope our guests enjoyedtheir stay in Norway.We have put much effort into streamliningour systems and standards so thatthe company can use its global positionto leverage the best price on ICT infrastructurecomponents, and use “Best inClass” technologies, aiming for 99.99%uptime. However, without the efforts ofour ICT support staff, the users will notbe given the correct guidance in howto best use the systems. ICT supportSome of the seminar participants during one of the sessionsOdfjell Quarterly April 2008 29

Swan song for the CondorBy Mel PinksBow Condor called Richards Bay on January30th 2008, to load phosphoric acidfor India. The last few years the vesselhas been trading on the Chilean coastwith sulphuric acid, so this voyage representedboth a change of commodityas well as a different sailing pattern.Bow Condor arrived in Richards Bay veryshortly after NCC Mekka, which hadloaded the same type of cargo, and thecharterer, Foskor, did a very good job oftransferring sufficient amount of productto the export tanks.Loading was completed on the eveningof Monday February 4th, and the vesseldeparted on what was to be herswan song prior to transfer to newowners. The vessel appeared in excellentcondition inside and out, which isa tribute to the Management on board.Bow Condor at berth in Richards BayWe convey our thanks to Captain Ibarraand his crew for their hospitality whenwe visited the vessel, and commendthem for presenting a well run ship.1957–2007Odfjell Terminals (Rotterdam) celebrate its 50th AnniversaryBy Theo KruithofAt the end of 1957 the first tankermoored at what is today Odfjell Terminals(Rotterdam). Thus the terminal hasturned 50, an impressive milestone thatof course had to be celebrated. On November23rd, OTR threw a great partyon board the Ocean Diva, which witha length of some 86 metres is Europe’slargest party ship. The guests, the staffof OTR and Odfjell Netherlands withpartners, were welcomed on board bya shanty choir, singing traditional Dutchseafarers’ songs. Then President/CEOZeger van Asch van Wijck kicked offthe party by pushing a large red button.Lights went out, music swelled assuspense rose, and after a few secondsa spectacular Odfjell laser show started.Laser trucks drove around on a laserterminal, laser tanks were filled, laseroperators walked by, even a huge orangelaser Odfjell tanker sailed by. Notto forget the laser fireworks concludingthe show.Whilst sailing on the river Oude Maas,we all had great fun with plenty ofgood food and drinks. Various artistsperformed on stage and a 80s discoshowfilled the gaps in between. Thedance floor was overcrowded. We alsohad the pleasure of hearing one of ourcolleagues, Bianca Verhoeven, sing withher father. What a voice! Later on one ofHolland’s most famous party-bands, theHermes House Band, played the roof offwith their contemporary interpretationof different (inter)national top-hits.Around midnight we were back at thejetty, and everyone received a specialgift: OTR’s 50th anniversary book.The packed dance-floor30 Odfjell Quarterly April 2008Bianca Verhoeven

The Asia Pacific group goes sub zeroBy Ove NygårdThe first week of February the Asia Pacificgroup held a “world summit” meetingat Geilo ski resort, some three hourstrain ride from Bergen. A few years havelapsed since the last time we had an opportunityto spend a few days togetherto discuss strategies but also to be socialand get better acquainted. Early Fridaymorning we took the morning expressto Geilo, an experience in itself for someof our guests who had not yet experiencedsnow-covered Norwegian mountains.After checking in at the hotel andenjoying a quick lunch, we started oursessions. All visiting colleagues had preparedpresentations on a wide range ofbusiness-related topics, creating a lot ofquestions and comments from the attentivecrowd. We dedicated most ofSaturday to the group’s budgets for thevarious tradelanes, and our strategiesand visions ahead. There was also timeto discuss communication, documentationand some other practical issues.Both Friday and Saturday evenings wemet for the more informal and socialpart of our gathering with drinks andgood food. The “AP crowd” is a nice mixof individuals who enjoy both workingand socializing together.The summit delegates (from left): Anne Liv Røstøen, Jostein Remme, BenteStangeland, Hallvard Edvardsdal, Thomas Haaland (Singapore), Zhu Guohe(Shanghai), Ketil Nystad, Petter Maasoe (Houston), Gareth Williams(Singapore), Henrik Lahn-Johannesen, Ove Nygård, Thomas Nagelsen(Durban), Kalle Berge, Alessandro Pereira de Souza (Sao Paulo), Ken Kurihara(Tokyo), Arvid Holt-Jensen, Henning Werner Nielsen, YK Ha (Seoul)Most of us had a “slow” start Sundaymorning, but rumours has it that a certainBriton was in the ski slopes beforemost of us even got out of bed. Ski conditionswere close to perfect with 40 cmsnowfall during the night and powderconditions. While some were enjoyingdownhill skiing, others were relaxing infront of the open fire or going for walksin the snow in temperatures down to15 centigrades below zero. In the earlyevening it was time to board the trainback to Bergen.Thanks to all participants for your insightfulcontributions and for sharingyour experiences, knowledge, visionand not least your humour.Visiting the Minister in SingaporeBy Sylvia KimIn connection with the Singapore MaritimeWeek, on September 24th 2007Mr. Haakon Ringdal and representativesfrom Odfjell Singapore visited Mrs.Lim Hwee Hua, Minister of State for Financeand Transport at the Ministry ofTransport office. During the meeting,Mrs. Lim informed about the strong developmentof the Singapore maritimecluster. Odfjell presence in Singapore iswell noted and appreciated by the authorities.During the meeting the Odfjellrepresentatives presented her witha model of M/T Bow Sky. This vessel wasdelivered to Odfjell Asia II Pte Ltd andregistered with MPA on 11th April 2005.The ship was named by Mrs. Lui, thewife of Rear Admiral Lui Tuck Yew; nowthe Minister of State for Education.From left, Steven Chong, Atle Knutsen, Haakon Ringdal, Minister of State Mrs.Lim Hwee HuaOdfjell Quarterly April 2008 31

A Star for FoskorBy Mel PinksOn February 28th, Odfjell Makana S.A.had the pleasure to present to Foskora 1:150 model of Bow Star. The presentationtook place at Foskor’s Midrandoffices, and was attended by executivesand staff from Foskor, Odfjell Makanaand Thembani Shipping.We sincerely thank Foskor for their continualsupport, sincerity and cooperation.Our good relationship with Foskoris a great benefit for Odfjell Makana,and we look forward to continue providinguncompromised shipping and relatedservices to them. Our friends fromThembani Shipping whom were presentat this event, bear testimony to thegenuine manner in which Odfjell Makanare-invests in South African blackempowerment initiatives.We would also like to thank our longtermsuppliers “Swift Air” for doing asuperb job of delivering the model toMidrand in a very timely manner.From left: R. Gideon Skhosana (Chief Procurement Officer Foskor), Peter PaulNgwenya (Chairman Odfjell Makana and Makana Investment Corp.), AlfredPitse (CEO Foskor) and Jan Hammer (Director Odfjell Makana and PresidentOdfjell Seachem)The Rotterdam terminal 1957 – 2007Making the 50th Anniversary bookBy the end of November 2007, the bookdocumenting the history of the Botlekterminal was ready in time for the terminal’s50th anniversary celebration.Theo Kruithof at Odfjell Terminals (Rotterdam)has been the key person in puttingtogether this highly interesting andbeautiful book, and Odfjell Quarterlyhas had a chat with him to hear moreabout the process of making it.The first challenge was to find historicalinformation and illustrations. Obviously,after the split-off in 2000 fromthe former owning company, Pakhoed,few historic files were left. However,a retired chief editor of the Pakhoedcompany magazine happened to haveall volumes from 1957 to 1987 still in hisattic. Even more valuable was the inputfrom the “PlusClub”, a group of retiredcolleagues who still meet frequently totalk about the good old Botlek days.Through them Theo was overloadedwith photos, even back to 1956 and57, and he received missing volumes ofthe company magazine. The pensionersand old-timers still working at OTRalso provided many anecdotes andstories from the terminal over theyears, some of which are retold inthe book. “The stories these mentold”, laughs Theo; “it’s unbelievablethe tricks they pulled on eachother”. Of course they were alsoable to verify and adjust factsand episodes.The book’s lay-out and contentare quite light-hearted. Thesix chapters each cover onedecade, telling the developments andhighlights of the terminal and its employees.Each chapter ends with somewords about the spirit of the time, coveringthe (inter)national highlights ofthat particular period. This, togetherwith interviews with (ex-)employeesand funny anecdotes, makes it an interesting,easy to read and amusing book.“However”, adds Theo, “the book alsotells about the ‘black days’, since theseare part of our history as well”.Thishas been ahuge task, with a very toughtime-pressure for having it ready for theanniversary celebrations. The 144-pagebook is an important historical documentationof the terminal. After all,very few people knew the entire andcomplete story of our terminal, andmost of the memories are in the mindsof the people. This has now been putinto one good looking volume. Welldone!32 Odfjell Quarterly April 2008

Here comes the dream team!By Zaidi MohdThe Singapore office’s soccer team,Odfjell Asia FC, mainly consists of playersfrom the Chartering, Operations andProject Terminal departments. The teamThe team, after a narrow 4-3 victory againstPanasia Marines. Back row (from left): Jack Yu,Andreas(Ronald’s son), Ronald Olsen, Feroz Dhillonand Luo Feng. Front row (from left): Nazri(GenesisNetworks), Zaidi Mohd, Khalil Talib and BernardWeehas been playing weekly at their homepitch, in the west on the island. Goneare the days of Pele, Zidane or evenBeckham; here comes top-notch playerssuch as Ronald Olsen(aka Conan/deer hunter),Khalil Talib (aka Pumpman),Luo Feng (akaShaggy), Bernard Wee(aka Helicopter) and JackYu (aka Don Johnson).Says Zaidi Mohd, the teamcaptain and defender:“We train every Thursdaynight, and regularly playmatches against shipbrokersfrom Panasia, Eastportand Island Brokers.Here we de-stress, burnour hardcore fats andat the same time createrapport with people inthe shipping industry”.The team intends toshow that they are notonly leading chemical tanker operators,but also at the top of the soccer arenawithin the same industry. The plan is tonavigate themselves one level higher,which is to challenge last year’s leaguechampions.Not surprisingly, the growing fan clubmainly comprises female colleaguesat the office, although rumours claimthat even one of the fan’s spouses hasbegged to get a chance to train withthe Odfjell team.Some of the “die-hard” fansTrainees visiting Odfjell AcademyBy Helge AlsakerIn January, Superintendent TraineeTom-Erik Jensen and Surveyor TraineeHelge Alsaker visited the Odfjell Academyin Subic Bay for the AdvancedHealth, Safety, Security and Environment(HSSE) training course. This wasalso an opportunity to get an introductionto the MarinFloc system and Framocargo pumps.During the first four days we attendedthe Advanced HSSE course along withseventeen of our Filipino colleagues.The course consisted of Shipboard ManagementManual procedures, case studiesinvolving task risk assessments, eventreporting and some very interestingand educational role playing activities.On one occasion we acted as terroriststo test the crew on the different ISPS(International Ship and Port Security)levels. We also had a role-play of entryinto enclosed spaces/cargo tanks.The following week we toured both theOdfjell Academy and the Wärtsila facilities.Odfjell Academy and Wärtsila workclosely together in Subic Bay. One of thehighlights of the tour was trying theAdvanced HSSE class, January 2008, back from left: Roel G. Pines, Tom-Erik Jensen,Helge Alsaker, Efren V. Reyes, Leonito A. Mendoza, Roy S. Briones. Middle row:Alfredo C. Delgado, Manuel D. Labaco Jr, Ferdinand Samontina, Rellee Sedutan, PearlyRampola, Inocencio Valmonte Jr, Benedicto Robedillo, Pedro Girasol. Front row: NiloAlbento, Raul Ronnie Barbosa, Jeremias Dico, Leopoldo Iguana and Dennis Fulobridge simulator. We also experiencedan engine simulator. All in all we hada great time at the Academy. Odfjellcan be proud of the quality of the instructorsand the training facilities. Wethank everybody at the Academy for aprofessional and pleasant stay.Odfjell Quarterly April 2008 33

Lifeboat launching exerciseThe picture was taken onM/T Bow Saga, during a lifeboatlaunching exercise onJanuary 11th at the Karachi(Pakistan) anchorage. Photo:Captain Luisito G. Cantona.Animal life at MejillonesMejillones in Chile is located inthe driest desert in the world, andis a very desolate place. Still, thereis a fantastic wildlife both in thewater and on land, with seals everywhere.The picture shows NCCRiyad’s starboard mooring, and, asCaptain Evald D. Jensen remarks,there is certainly sufficient crewto let go of the mooring lines.Photo: Captain Evald D. Jensen.Christmas holidays at seaRiyad RainbowChief Officer Per Ingvald Meek onNCC Riyad has sent this beautifulmotive, taken when the ship wassteaming out from San Nicolas,Argentina.We have spent our Christmasholidays with our dad, chief engineerGeir O. Brattli, on boardM/T Bow Sea. We have madenew friends and learned somenew tricks. Thank you all, CaptainKortsen and crew, for a pleasantstay!Greetings from Sigrid and SelmaBrattli.Editor’s CornerFive years ago I succeededJan A. Hammeras editor of thismagazine. In the June2003 issue of this columnI commented thatthis was like “jumpingafter Wirkola”, referringto the Norwegianski jumper of the late1960s who’s stylish jumping made the refereesunconsciously turn a more critical eye onthe unfortunates ones coming immediatelyafter him. Now, 20 issues later, as I am passingon the editor responsibilities, it’s time toconsider the outcome. To stick to ski jumping,whether it turned out as Eddie ‘the Eagle’(bad) or Janne Ahonen (good) I leave forothers to decide. Leafing through the morethan 750 pages that we have published,there are things that I am still quite satisfiedwith and other things that I’m not so happywith. As always in life.Being Quarterly editor has been most interesting,and what I have found particularlyrewarding are the opportunities to makecontact with colleagues all over our grandorganisation, at sea and ashore, at homeand all over the world. I am truly gratefulfor your assistance, support and feedback.As I like to put it, Odfjell Quarterly is mainly“for us, by us”, and without the many contributionsthat we receive from Odfjell’ersacross the globe there simply would not beany company magazine.I also have to admit that Odfjell Quarterlyhas taken a tremendous amount of work,more than perhaps most people can imagine.Luckily, as editor I have benefited fromstrong support and cooperation. The editorialcommittee is essential in tapping what isgoing on, so that we may get the most topicaland interesting stories. Our main correspondents,Theo Kruithof in Rotterdam, AtleKnutsen in Singapore and Gaylene Webbin Houston, coordinate contributions fromthese locations. Ellen Skagen and Anne-Kristine Øen have been very active in theeditorial process, both in terms of contentand layout, and Matt Duke has proofreadour English. I would also like to express myparticular thanks to Atle Johnsen at our publishersMacBox, who is a true wizard in pagelayout and graphical design.I now leave the responsibility as editor toCommunication Manager Anne-KristineØen. Anne has been with the company forclose to four years, and with her backgroundfrom advertising and public relations I amconfident that she will further develop andimprove this periodical. However, she cannotdo it on her own; she will depend onthe support and contribution from all of usthroughout the organisation. Good luck,Anne!34 Odfjell Quarterly April 2008

Quarterly talks to Board memberKatrine TrovikBy Anne-Kristine ØenAs a new Director of the Board ofOdfjell SE, Katrine Trovik got off on a‘flying start’ while taking part at herfirst Board meeting in Houston in February.“It was the best opening Icould have hoped for. Seeingand experiencing a tank terminaland a chemical tanker“hands on” so to speak is crucialto properly understandthis complex business”.“I was lucky enough to visitthe Bow Cecil on two occasionsduring my stay in Houston,which was an amazingexperience”, says the newboard member. “The sheersize of the vessel is impressivein itself, but meeting the“longtimers” who had served20 and 30 years with the companymade the strongest impression.The way everythingis so tidy and well organisedreally reflects the pride anddedication of the crew. I alsospent time talking to colleagueson the tank terminalto get an introduction to theirside of the business”.Having worked over the last10 years for different financialinstitutions and for thelaw firm Wikborg & Rein &Co, where she is a partner,Katrine Trovik is no strangerto different parts of the shippingbusiness. “Originally I graduatedwith a Master of Science from the NorwegianSchool of Economics and BusinessAdministration, and for severalyears shipping was an important partof my portfolio while working for differentbanks and financial institutions.Then in the 1990s I got the opportunityto also study law, another field that hasalways interested me a lot”.That opportunity arose when her husbandgot a job in Africa. Fora few years the family lived inTogo and Angola. “It was notpossible for me to work fromthere, so in addition to lookingafter our two children, Iwent ahead with law studies.When returning to Bergen afterfive years in Africa, I thenstarted on a second career asa lawyer and a professionalboard member, serving onseveral listed companies”.And how about her sparetime, how is that ideallyspent? “Most of my off-dutyhours are naturally spent withmy family. I am fond of longwalks with the family dog, andI also enjoy swimming a lot. Inthe period May to SeptemberI normally go swimming outdoorsonce a week togetherwith my father, who is a veryfit pensioner. We meet up atseven o’clock in the morningand swim for about 45 minutes.Afterwards we enjoy anice chat and a picnic breakfast,prepared by my fatherwith eggs, sandwiches, juiceand coffee, before I’m off towork. I can assure you thatthis is a very good start to aworking day!Board of DirectorsSolution to Brainteaser 2007Q4 - The age of Santa’s elvesLast time we asked our esteemed readers to figure out the ages ofAxibar and Bixibor, two of Santa’s elves, based on information from athird elf, Crixibur. Some not too difficult arithmetic provides the solutionthat Axibar would turn 60 and Bixibor 36 this Christmas. More specifically,in the words of one of the brainy respondents: Axibor is twiceas old as Bixibor was six years ago (30) when Axibar (54) was half as oldas Bixibor will be (108) when Bixibor is three times as old as Axibor was24 years ago (36) when Axibor was three times as old as Bixibor (12).This time we have only received two correct solutions and one that waspretty close but still not accurate. The winner this time, or winners as ithappens, are Chief Engineer Robert D. Cuenco (Bow Pilot/Bow Sailor)and his wife Rizalina. We send our congratulations, and eventually themuch sought-after Odfjell Quarterly Brainteaser prize.Odfjell Quarterly April 2008 35

NEW HIRESThe Personnel CornerBergenAbildgaard, MikaelQA Advisor01.01.2008Bendiksen, KristerPurchaser01.01.2008SingaporeHestetræet, ÅshildICT Support Consultant01.01.2008Olsen, Jon PatrickSuperintendent01.01.2008Bjørnå, HildExecutive Secretary01.02.2008Solvik, Jan ErikDemurrage Analyst04.02.2008Li Xia, SummerProject Trainee20.11.2007Quah, Yoong LengAccounts Assistance03.12.2007Brendsdal, BjarteSystem Consultant01.01.2008Ng, Mun FeiProject Engineer02.01.2008HoustonBaker, RossRail Crew04.02.2008Barrington, HeathShore Operator04.02.2008Howard, ArthurRail Crew04.02.2008De Versa, JohnAccountant18.02.2008Holmes, CarltonShore Operator18.02.2008HoustonRotterdamRios, JoshuaShore Operator18.02.2008Thigpen, GaryShore Operator18.02.2008Navarro, FerminSales Representative18.02.2008Overhand, AngeliqueLucienneSecretary01.11.2007Rijn, Marinus JacobusManager QSHE01.11.200736 Odfjell Quarterly April 2008

Rotterdam Ulsan ManilaBoskma, DaniëlFrederikusShore Operator18.02.2008Jong, Marinus deD-Operator01.03.2008Park, YijeongEDI Operator04.03.2008Ramos, JanelveTraining Assistant01.09.2007RELOCATIONSGarshol, Trond EinarPort CaptainFrom Korea to Dubai,06.11.2007Odfjell, LaurencePresident Odfjell TerminalsFrom Singapore toRotterdam, 01.01.2008Talib, Khalil Abdul JalilBrokerFrom Bergen toSingapore, 01.01.2008Thorsen, WillyCargo Handling Advisor/SupercargoFrom Dubai to Bergen,01.01.2008Økland, AndersMarine SuperintendentFrom Bow Flower toBergen, 01.01.2008IN SERVICE FOR ODFJELL40YEARSKristiansen, GerdSocial and Welfare OfficerHeadquarters Bergen01.05.196830YEARSSørhus, JacobVice President CharteringHouston16.01.1978Dreyer, Erik ØrnTradelane ManagerHeadquarters Bergen10.01.198335YEARSGenugten, MarinusShift LeaderOdfjell Terminals (Rotterdam)01.01.1973Haugsand, TorbjørnSite ManagerHeadquarters Bergen05.01.1973Ginneken, BastiaanB-OperatorOdfjell Terminals (Rotterdam)01.03.197325YEARSBussoli, Carlos AlbertoDirectorBuenos Aires01.02.1978Bout, Pieter KornelisField Technician E&IOdfjell Terminals (Rotterdam)01.01.1983Leeuwen, Rudolf WilhelmusGroupleader SecurityOdfjell Terminals (Rotterdam)01.01.1983Klootwijk, Korstiaan HermanOperational PurchaserOdfjell Terminals (Rotterdam)01.02.1983Dixon, RonaldC-OperatorOdfjell Terminals (Rotterdam)01.03.1983Engel, FerryManipulation CoordinatorOdfjell Terminals (Rotterdam)01.03.1983Hagoort, Bijsbert BastiaanB-OperatorOdfjell Terminals (Rotterdam)05.03.1973Laak, GuilielmusC1-OperatorOdfjell Terminals (Rotterdam)01.01.1983Odfjell Quarterly April 2008 37

Fleet and terminalsSTAINLESSNUMBERSHIPS BUILT DWT CBM STEEL,CBM OF TANKSOwned: Bow Saga¹ 2007 40 085 52 126 52 126 40Bow Sirius¹ 2006 40 048 52 126 52 126 40Bow Sea 2006 40 048 52 126 52 126 40Bow Summer 2005 40 036 52 126 52 126 40Bow Sky 2005 40 005 52 126 52 126 40Bow Santos 2004 19 997 21 846 21 846 22Bow Spring ¹ 2004 39 942 52 126 52 126 40Bow Star 2004 39 832 52 126 52 126 40Bow Sun 2003 39 842 52 126 52 126 40Bow Firda 2003 37 427 40 515 40 515 47Bow Chain 2002 37 518 40 515 40 515 47Bow Favour 2001 37 438 40 515 40 515 47Bow Century 2000 37 438 40 515 40 515 47Bow Fortune 1999 37 395 40 515 40 515 47Bow Master 1999 6 046 6 878 6 878 14Bow Mate 1999 6 001 6 864 6 864 14Bow Pilot 1999 6 000 6 865 6 865 14Bow Sailor 1999 6 000 6 870 6 870 14Bow Cecil 1998 37 345 40 515 33 236 47Bow Flora 1998 37 369 40 515 33 236 47Bow Balearia 1998 5 870 5 941 5 941 20Bow Oceanic 1997 17 460 18 620 18 620 24Bow Bracaria 1997 5 870 5 941 5 941 20Bow Brasilia 1997 5 870 5 941 5 941 20Bow Cardinal 1997 37 446 41 487 34 208 52Bow Faith 1997 37 479 41 487 34 208 52Flumar Aratu 1997 13 834 15 831 15 831 29Bow Bahia 1996 5 870 5 941 5 941 20Bow Querida 1996 10 115 10 956 10 956 18Bow Cedar 1996 37 455 41 608 34 329 52Bow Atlantic 1995 17 460 18 620 18 620 24Bow Fagus 1995 37 375 41 608 34 329 52Bow Clipper 1995 37 166 41 492 34 213 52Bow Flower 1994 37 221 41 492 34 213 52Bow Eagle 1988 24 728 32 458 19 662 25Bow Cheetah 1988 40 258 47 604 - 29Bow Leopard 1988 40 249 47 604 - 29Bow Lion 1988 40 272 47 604 - 29Bow Peace 1987 45 655 52 173 2 167 23Bow Power 1987 45 655 52 173 2 167 23Bow Pride 1987 45 655 52 173 2 167 23Bow Prima 1987 45 655 52 173 2 167 23Bow Prosper 1987 45 655 52 173 2 167 23Bow Fertility 1987 45 507 52 173 2 167 23Bow Fraternity 1987 45 507 52 173 2 167 23Bow Panther 1986 40 263 47 604 - 29Bow Puma 1986 40 092 47 604 - 29Angelim 1985 10 259 10 136 6 500 18Araucaria 1984 10 259 10 159 6 500 18Bow Hunter 1983 23 002 25 026 21 031 28Bow Maasstad 1983 38 039 48 866 - 22Bow Maasstroom 1983 38 039 48 866 - 22Bow Maasslot 1982 38 039 48 866 - 22Bow Fighter 1982 34 982 41 184 6 299 34Bow Pioneer 1982 23 016 25 965 20 969 28Bow Viking 1981 33 590 40 956 21 745 36Bow Lancer 1980 35 100 42 468 6 252 34Jatai 1979 4 452 4 031 - 3Bao Hai Tun (49%) 2006 3 845 4 361 - 10Bow Pacifico (50%) 1982 18 657 22 929 10 849 311Vessel beneficially owned through financial lease.Time-Chartered: Bow Heron² 2008 33 707 37 365 37 365 16Bow Orelia³ 2008 19 900 22 202 22 202 20Bow Omaria³ 2007 19 900 22 202 22 202 20Bow Lima 2007 19 900 22 157 22 157 20Bow Olivia³ 2007 19 900 22 202 22 202 20Bow Octavia³ 2007 19 900 22 202 22 202 20Bow Fuji 2006 19 800 22 140 22 140 22Bow Ophelia³ 2006 19 900 22 655 22 655 20Bow Plata 2006 19 807 22 143 22 143 22Bow Engineer 2006 30 086 35 548 35 548 28Bow Orania³ 2006 19 993 22 050 22 050 20Bow Architect 2005 30 058 36 000 36 000 28Bow Rio 2005 19 990 21 408 21 408 22Bow Europe 2005 19 727 21 573 21 573 36Bow Asia² 2004 9 901 10 866 10 866 20Bow Singapore² 2004 9 888 10 867 10 867 20Bow Americas 2004 19 707 22 050 22 050 36Bow de Rich 2003 12 452 13 300 13 300 22Bow Wallaby 2003 11 951 13 485 13 485 22Bow de Feng 2002 12 514 13 289 13 289 22Bow West 2002 12 503 13 299 13 299 2238 Odfjell Quarterly April 2008

STAINLESSNUMBERSHIPS BUILT dWT CBM STEEL,CBM OF TANKSBow Andino 2000 16 121 17 270 17 270 30Bow de Jin 1999 11 752 12 296 12 296 20Multitank Batavia³ 1998 5 870 5 941 5 941 20Multitank Badenia³ 1997 5 870 5 941 5 941 20Multitank Bolognia³ 1997 5 870 5 941 5 941 20Multitank Britannia³ 1996 5 870 5 941 5 941 20NCC Jubail³ 1996 37 499 41 488 34 209 52NCC Mekka³ 1995 37 272 41 588 34 257 52NCC Riyad³ 1995 37 274 41 492 34 213 52NCC Baha³ 1988 24 728 32 458 19 662 25NCC Asir³ 1983 23 001 24 965 20 969 28NCC Arar³ 1982 23 002 24 965 20 969 28Number of ships: 93 2 424 346 2 805 692 1 830 2572Vessel on bare-boat charter.3Vessel on variable timecharter.YArd dELIVERY DWT OWNEROn order: NB Fukuoka 4/2008 19 900 Time-charterNB Kitanihon 4/2008 33 000 Time-charterNB Kitanihon 10/2008 33 000 Time-charterZhoushan Penglai 11/2008 8 200 49% ownedNB Kitanihon 12/2008 33 000 Time-charterNB Shin Kurushima 2/2009 32 500 Time-charterNB Kitanihon 9/2009 33 000 Time-charterChuan Dong 2010-2012 9 000Chuan Dong 2010-2012 9 000Chuan Dong 2010-2012 9 000Chuan Dong 2010-2012 9 000Chuan Dong 2010-2012 9 000Chuan Dong 2010-2012 9 000Chuan Dong 2012-2012 9 000 OptionsChuan Dong 2012-2012 9 000 OptionsChuan Dong 2012-2012 9 000 OptionsChuan Dong 2012-2012 9 000 OptionsNumber of newbuildings: 17 282 600TANK TERMINALSSTAINLESS NUMBEROwned terminals LOCATION SHARE CBM STEEL, CBM OF TANKSOdfjell Terminals (Rotterdam) BV Rotterdam, NL 100 % 1 615 000 33 000 300Odfjell Terminals (Houston) Inc Houston, USA 100 % 270 563 81 902 92Odfjell Terminals (Jiangyin) Co Ltd Jiangyin, China 55 % 99 800 30 000 22Odfjell Terminals (Dalian) Ltd Dalian, China 50 % 119 750 18 350 51Odfjell Terminals (Korea) Co Ltd Onsan, Korea 50 % 171 000 15 860 64Oiltanking Odfjell Terminal Singapore Ltd Singapore 50 % 213 000 5 700 51Vopak Terminal Ningbo Ltd (Ningbo) Ningbo, China 12.5 % 63 500 7 900 362 552 613 192 712 616Associated terminalsDepositos Quimicos Mineros S.A. Callao, Peru 23 680 3 200 29Granel Quimica Ltda Santos, Brazil 97 720 19 879 99Granel Quimica Ltda Rio Grande, Brazil 32 800 2 900 24Granel Quimica Ltda Sao Luis, Brazil 54 800 0 28Granel Quimica Ltda Ladario, Brazil 8 000 0 6Odfjell Terminals Tagsa S.A. Buenos Aires, Argentina 51 105 535 101Odfjell Terminals Tagsa S.A. Campana, Argentina 75 200 10 100 112Terquim S.A. San Antonio, Chile 32 840 0 25IMTT-Quebec Quebec, Canada 33% 202 979 5 496 46Total, including capacity under construction 579 124 42 110 470Grand total 3 214 978 234 822 1 086ONGOING NEW ESTIMATEDProjects and expansions SHARE CBM EXPANSION TOTAL COMPLETIONOdfjell Terminals (Rotterdam) BV 100 % 1 615 000 20 000 1 635 000 Q2 2008Odfjell Terminals (Houston) Inc 100 % 270 563 49 290 319 853 Q1 2009Oiltanking Odfjell Terminals & Co. L.L.C. (Oman) 29.75 % 841 500 811 000 Q1 2009Exir Chemical Terminals PJCCO (Iran) 35 % 22 000 22 000 Q1 2009Odfjell Terminals (Korea) Co Ltd 50 % 171 000 79 920 250 920 Q3 2009Oiltanking Odfjell Terminal Singapore Ltd 50 % 213 000 152 000 365 000 Q1 2009Odfjell also has planned projects in Hainan and Caofeidan in China1 164 710Odfjell Quarterly April 2008 39

Offices and addressesMAIN OFFICEOdfjell SE - Odfjell Tankers ASConrad Mohrsv. 29,P.O. Box 6101 Postterminalen5892 Bergen, NORWAYTel: +47 5527 0000Fax: +47 5528 4741Fax: +47 5527 9070 (Chartering/Operations)INTERNATIONAL OFFICESOdfjell USA (Houston) Inc.12211 Port RoadSeabrook, TX 77586, USATel: +1 713 844 2200Fax: +1 713 844 2211Odfjell Singapore Pte Ltd6 Shenton Way, # 27-08/09DBS Tower 2SINGAPORE 068809Tel: +65 6349 1300Fax: +65 6224 2285Odfjell Japan LtdOgawa Bldg. 8F2-2 Uchikanda 1-ChomeChiyoda-ku, Tokyo 101-0047, JAPANTel: +81 3 3259 8555Fax: +81 3 3259 8558Odfjell Netherlands BVOude Maasweg 6, P.O. Box 50103197 XC Rotterdam-BotlekThe NETHERLANDSTel: +31 102 953 666Fax: +31 102 953 668Odfjell Brasil LtdaAv. Paulista 460 - 18 andarCEP 01310-000 Sao Paulo SP, BRAZILTel: +55 11 3549 5800Fax: +55 11 3549 5808Odfjell ShanghaiSuite B, 13FHuamin Empire Plaza728 Yan An West RoadChangning DistrictShanghai 200050, P.r. CHINATel: +86 21 5239 9469Fax: +86 21 5239 9897Odfjell Argentina SAAlicia Moreau de Justo 1960Office no. 202 - Puerto Madero1107 Buenos Aires, ARGENTINATel: +54 114 313 7837Fax: +54 114 313 4619Odfjell Australia Pty LimitedSuite 4, Level 1443 Little Collins StreetP.O.Box 1279Melbourne VIC 3001 AUSTRALIATel: +61 3 9642 2210Fax: +61 3 9642 2214Odfjell IndiaA-26, Nandbhuvan Industrial EstateMahakali Caves Road, Andheri (East)Mumbai 400093, INDIATel: +91 22 6695 4701Fax: +91 22 6695 4707Odfjell Seachem South Africa Pty LtdThe Sharaf House2 Sinembe Crescent La Lucia RidgeDurban 4051, SOUTH AFRICATel.: +27 31 5834470Fax: +27 31 5834488Odfjell Korea Co Ltd13th fl. Dongbu-Dadong Bldg.#103, Da-Dong, Chung-GuSeoul, KOREATel: +82 2 775 9760Fax: +82 2 775 9761Odfjell Korea Ltd.136, Cheoyong-Ri,Onsan-Eup, Ulju-GunUlsan, KOREATel: +82 52 227 5527Fax: +82 52 227 5567Odfjell Manilac/o Magsaysay Maritime Corp.5th floor, 520 t.m. Kalaw StreetErmitaManila, PHILIPPINESTel: +63 2 526 9773Fax: +63 2 525 7720Odfjell Dubaic/o Sharaf Shipping AgencySharaf Building, Al Mina RoadP.O. Box 576,Dubai, UNITED ARAB EMIRATESTel: +971 4 351 9785Fax: +971 4 351 9756Odfjell (UK) Ltd14 Headfort PlaceLondon SW1X 7DHUNITED KINGDOMTel: +44 207 823 0605Fax: +44 207 823 0606Odfjell PeruAv. Enrique Meiggs, 240Urb. Chacaritas,Callao, PERUTel: +51 1 614 0800Fax: +51 1 614 0801National Chemical Carriers Ltd CoRoom 301, 3rd Floor, Al-Akariyah Bldg No 1Sitteen Street, Malaz AreaP.O. Box 8931Riyadh 11492, SAUDI ARABIATel: +966 1 477 3934Fax: +966 1 476 4328Terquim SABlanco Encalada 840Dept 702, Casilla 148San AntonioCHILETel: +56 35 211 050Fax: +56 35 211 161REGIONAL OFFICESOdfjell Asia Pte Ltd6 Shenton Way, # 27-08/09 DBS Tower 2SINGAPORE 068809Tel: +65 6349 1300Fax: +65 6224 2285Odfjell Ahrenkiel Europe GmbHAn der Alster 45, Postfach 100 220,20099 HamburgGERMANYTel: +49 40 24838 307Fax: +49 40 24838 319Flumar Transportes de Quimicos e Gases LtdaAv. Paulista 460 - 18 andarCEP 01310-000 Sao Paulo SP, BRAZILTel: +55 11 3549 5800Fax: +55 11 3549 5807TERMINALSOdfjell Terminals Rotterdam BVOude Maasweg 6, P.O. Box 5010Harbour Number 40403197 KJ Rotterdam-BotlekThe NETHERLANDSTel: +31 102 953 400Fax: +31 104 384 679Odfjell Terminals Maritiem BVOude Maasweg 5Harbour Number 40203197 KJ Botlek-RotterdamTHE NETHERLANDSTel: +31 10 2951 300Odfjell Terminals Houston Inc.12211 Port RoadSeabrook, TX 77586, USATel: +1 713 844 2300Fax: +1 713 844 2355Odfjell Terminals Dalian LtdNew PortEconomy & TechnologyDevelopment Zone 116601, DalianP.R. CHINATel: +86 411 8759 5500Fax: +86 411 8759 5549Odfjell Terminals Jiangyin Co., Ltd1314 West Binjiang RoadShizhuangNew Harbour City, JiangyinJiangsu 214446 P.R. CHINATel: +86 510 8666 9111Fax: +86 510 8666 9110Odfjell Terminals Korea Co, Ltd136, Cheongyong-RiOnsan-Eup, Ulju-GunUlsan, KOREATel: +82 522 311 600Fax: +82 522 376 636Oiltanking Odfjell Terminal Singapore Pte Ltd1 Seraya AvenueSINGAPORE 628208Tel: +65 6473 1700Fax: +65 6479 4500Oiltanking Odfjell Terminals & Co. Llc.P.O. Box 369PC., 322 Fajal Al QubailSohar, SULTANATE OF OMANTel: +968 2685 0412Fax: +968 2684 7738Vopak Terminal Ningbo Ltd.No. 111 Zhaobaoshan Road,Zhenhai DistrictNingbo, P.R. CHINATel: +86 574 2769 5638Fax: +86 574 8627 5931ASSOCIATED TERMINALSGranel Quimica LtdaAv. Paulista 460, 18° andarCEP 01310- 000 São Paulo, SPBRAZILTel: +55 11 3549 5800Fax: +55 11 3549 5832Tagsa S.AAv. Alicia Moreau de Justo 1960,piso 4 Of. 4021107 Buenos AiresARGENTINATel: +54 11 4001 9700Fax: +54 11 4001 9701Terquim S.ABlanco Encalada 840Dept 702, San AntonioCHILETel: +56 35 21 1050Fax: +56 35 21 1161DQM S.AAv.Enrique Meiggs, 240Urb.Chacaritas,Callao,PERUTel: +51 1 614 0800Fax: +51 1 614 0801www.odfjell.com