OpenRoad Audi - OpenRoad Driver

“You come into our officeand it doesn’t look like abody shop,” says Randy.“The image has changedand so has the way weall do business. It’s a lotmore professional thanit used to be.”Lexus Toyota. And, in fact, Chia had thebody shop’s retired Winnipeg manageralready actively looking for an opportunity.OpenRoad and Richmond AutoBody had a 25 year business relationship,and as Randy says, always enjoyed a greatinformal working relationship. OpenRoadalso owned a warehouse and three acresof land on No. 5 Road near Bridgeportwhich they used for new car storage.Joining another family owned businesswas a nice fit for Randy, and moreimportantly, his customers and 27 staff.For Christian it means that he canassure his customers get the best possiblecustomer service and their carsreceive the highest standards and thebest quality parts.“We are committed to building thecompany into a comprehensive automotiveservice provider and for us thatmeans a wide selection of new andpre-owned vehicles, financial services,auto parts, vehicle maintenance and, ofcourse, repair including collision repair,”says Christian. “We know that our owners,whether they are Lexus, Toyota orHyundai owners are passionate aboutkeeping their vehicles in the best possiblecondition. Being in the body shopbusiness allows us to do that for ourcustomers.”There is no longer any sign of theformer Mom and Pop operation at thenew Richmond Auto Body shop. Oncethe home of Trev Deeley Motorcycles,the former warehouse has a brightly litreception area with comfortable furniture,newspapers and coffee for the customers.“You come into our office and itdoesn’t look like a body shop,” says Randy.“The image has changed and so has theway we all do business. It’s a lot moreprofessional than it used to be.”A tour of the facilities shows anequally brightly lit working space. OpenRoad driver |49