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TRUCKING<br />

PERSPECTIVES<br />

What c<strong>an</strong> be written about the challenges facing the<br />

U.S. trucking industry that hasn’t already been chewed<br />

up <strong>an</strong>d steamrolled over countless times? Rising fuel prices,<br />

2008<br />

green equipment m<strong>an</strong>dates, shifting truckload (TL) <strong>an</strong>d less-th<strong>an</strong>-truckload (LTL) dem<strong>an</strong>ds, mode<br />

competition, excessive capacity, <strong>an</strong>d end-user dem<strong>an</strong>ds have carriers checking their side-view<br />

mirrors for lost business, assets, <strong>an</strong>d competitors discarded along the way.<br />

For <strong>an</strong> economy inherently tied to over-the-road commerce, these objects in the mirror are closer<br />

th<strong>an</strong> they appear. Numerous failures, including Alv<strong>an</strong> Motor Freight <strong>an</strong>d Jevic Tr<strong>an</strong>sportation, have<br />

cast a pall over the trucking industry at large.<br />

But with time, dist<strong>an</strong>ce, <strong>an</strong>d perspective, carriers are m<strong>an</strong>aging these challenges <strong>an</strong>d turning<br />

their attention to what lies ahead, chasing the tail lights of a sputtering economic engine that<br />

is showing signs of turning over. What hasn’t already terminally stalled truckers is making them<br />

le<strong>an</strong>er, greener, <strong>an</strong>d better prepared for a return to normalcy.<br />

by Joseph O’Reilly<br />

September 2008 • <strong>Inbound</strong> <strong>Logistics</strong>


TRUCKING PERSPECTIVES 2008<br />

Stateside shippers <strong>an</strong>d consignees navigate a less<br />

predictable <strong>an</strong>d potentially ominous road. Institutional<br />

fuel costs <strong>an</strong>d the threat of a capacity crunch when the<br />

economy picks up raise red flags about their ability to<br />

adapt <strong>an</strong>d shift gears. M<strong>an</strong>y motor freight carriers are<br />

restructuring go-to-market strategies, streamlining fleets,<br />

<strong>an</strong>d investing in value-added logistics offerings; others<br />

are v<strong>an</strong>ishing into a fuel-induced ether. For shippers, the<br />

consequences are clear: capacity is disappearing fast;<br />

<strong>an</strong>d working closer with carriers, identifying strategic<br />

supply chain process improvements, <strong>an</strong>d building longterm<br />

partnerships are critical priorities.<br />

<strong>Inbound</strong> <strong>Logistics</strong>’ <strong>an</strong>nual Trucking Perspectives<br />

brings these two unique viewpoints under one<br />

microscope. First, we polled motor freight carriers to<br />

find out how they are responding to market conditions<br />

<strong>an</strong>d shipper expectations, exp<strong>an</strong>ding <strong>an</strong>d consolidating<br />

service offerings, geographical coverage, <strong>an</strong>d IT<br />

capabilities to m<strong>an</strong>age current <strong>an</strong>d future dem<strong>an</strong>ds.<br />

Second, we c<strong>an</strong>vassed motor freight buyers to identify<br />

<strong>an</strong>d comment on the challenges they face in today’s<br />

market as well as gauge their perspective on the<br />

import<strong>an</strong>ce of driving collaborative partnerships in the<br />

face of cyclical economic U-turns.<br />

Complementing this bilateral, end-to-end p<strong>an</strong>orama of<br />

the U.S. domestic trucking industry, our <strong>an</strong>nual <strong>Top</strong> <strong>100</strong><br />

Motor <strong>Carrier</strong>s list presents a data-driven drill down of<br />

carriers we deem the best at delivering the goods. From<br />

regional, refrigerated LTL players to asset-based global<br />

logistics service providers, our <strong>an</strong>nual directory presents<br />

a diverse class of trucking comp<strong>an</strong>ies that c<strong>an</strong> go to the<br />

ends of the earth or deliver direct to home, with unique<br />

service <strong>an</strong>d speed dem<strong>an</strong>ds in mind.<br />

DIVIDED HIGHWay BEGINS<br />

Compared to previous years, shippers have had<br />

markedly more leverage vetting <strong>an</strong>d selecting carriers<br />

given 2008’s soft market conditions. Sluggish<br />

consumerism <strong>an</strong>d freight dem<strong>an</strong>d have left plenty of<br />

capacity on the table, forcing m<strong>an</strong>y trucking comp<strong>an</strong>ies<br />

to eat fuel <strong>an</strong>d other operational expenses to attract<br />

existing <strong>an</strong>d new business.<br />

Building on last year’s data, when recessionary<br />

indicators beg<strong>an</strong> to m<strong>an</strong>ifest themselves in earnest,<br />

this trend is borne out in a visible disconnect between<br />

carrier sales <strong>an</strong>d revenue growth. Thirty-nine percent<br />

of surveyed trucking comp<strong>an</strong>ies report growing sales by<br />

five percent, compared to 48 percent of respondents<br />

last year; 17 percent increased sales 10 percent (26<br />

percent in 2007); <strong>an</strong>d 26 percent indicate break-even or<br />

negative growth (see Figure 1).<br />

<strong>Inbound</strong> <strong>Logistics</strong> • September 2008<br />

Figure 1 reported increases in<br />

Motor <strong>Carrier</strong> sales <strong>an</strong>d Profitability, 2007<br />

39%<br />

5% Increase<br />

Sales Profits<br />

17%<br />

10% Increase<br />

26%<br />

Break-even<br />

or Decrease<br />

30%<br />

5% Increase<br />

9%<br />

10% Increase<br />

39%<br />

Break-even<br />

or Decrease<br />

SOURCE: <strong>Inbound</strong> <strong>Logistics</strong> Trucking Perspectives, 2008<br />

By contrast, 30 percent of surveyed carriers report<br />

profit growth at five percent, nine percent cite growth<br />

of 10 percent, <strong>an</strong>d 39 percent indicate static or lost<br />

profits. Import<strong>an</strong>tly, eight percent of surveyed truckers<br />

document losses in excess of 20 percent.<br />

With diesel prices approaching $5 a gallon in certain<br />

markets this past summer, dwindling access to credit,<br />

<strong>an</strong>d lower freight volumes, cost pressures throughout<br />

the supply chain took their toll on motor freight carriers.<br />

Trucking comp<strong>an</strong>ies overwhelmingly cite rising fuel<br />

costs (91 percent) <strong>an</strong>d price pressures from customers<br />

<strong>an</strong>d competitors (70 percent) as their two greatest<br />

challenges. Last year, price pressures (79 percent)<br />

<strong>an</strong>d rising driver-related costs (74 percent) were top<br />

concerns for carriers.<br />

At the same time, increasing consumer <strong>an</strong>d regulatory<br />

influences have legislated the trucking industry to<br />

comply with new green st<strong>an</strong>dards. As evidence of<br />

this emerging trend, 41 percent of carriers report<br />

environmental m<strong>an</strong>dates – including new equipment,<br />

speed restrictions, idling protocol, <strong>an</strong>d bio-fuel<br />

usage – as a challenge, <strong>an</strong>d 38 percent cite equipment<br />

costs as <strong>an</strong> obstacle they face. Insur<strong>an</strong>ce <strong>an</strong>d liability<br />

costs (39 percent), driver-related costs (35 percent), <strong>an</strong>d<br />

taxes, fees, environmental, regulatory, <strong>an</strong>d compli<strong>an</strong>ce<br />

cost increases (26 percent) round out top concerns.<br />

While freight dem<strong>an</strong>d has w<strong>an</strong>ed <strong>an</strong>d temporarily<br />

mitigated capacity <strong>an</strong>d labor shortages, fuel surcharges<br />

are equal-opportunity discriminators, impacting large<br />

<strong>an</strong>d small carriers alike. Smaller comp<strong>an</strong>ies, however,<br />

have far less critical mass <strong>an</strong>d resources to absorb<br />

or pass along ramp<strong>an</strong>t price hikes compared to larger<br />

operators that c<strong>an</strong> flaunt value-added service offerings


TRUCKING PERSPECTIVES 2008<br />

as collateral. Regional <strong>an</strong>d local<br />

haulers face the unenviable task<br />

of eating fuel costs <strong>an</strong>d profits<br />

simply to keep shippers in sight <strong>an</strong>d<br />

competitors at bay.<br />

Still, more carriers documented<br />

price pressure as <strong>an</strong> outst<strong>an</strong>ding<br />

51%<br />

concern last year amid fears that <strong>an</strong><br />

No.<br />

impending economic downturn might<br />

give shippers more incentives <strong>an</strong>d<br />

fewer reservations to shop around for<br />

better freight pricing. This may have<br />

simply been a gut reaction that never<br />

materialized as shippers became<br />

acclimated to market conditions.<br />

Alternatively, it might suggest<br />

some carriers have found success<br />

convincing customers to consider the<br />

efficacy of long-term partnerships<br />

rather th<strong>an</strong> short-term, price-driven<br />

30%<br />

hookups. Regardless, this remains <strong>an</strong><br />

Equally<br />

ongoing challenge for carriers.<br />

import<strong>an</strong>t<br />

In fact, shippers are more likely to<br />

switch carriers th<strong>an</strong> they were last 17%<br />

year, according to IL’s poll. Nearly<br />

Broker/<br />

half (49 percent) acknowledge<br />

intermediary<br />

making a ch<strong>an</strong>ge recently, versus<br />

45 percent in 2007, <strong>an</strong>d less th<strong>an</strong><br />

40 percent in 2006 (see Figure 2). One<br />

respondent reports that his comp<strong>an</strong>y<br />

dropped a carrier after it ch<strong>an</strong>ged the freight class on<br />

a frequent order, then retroactively re-billed for past<br />

invoices. Those that ch<strong>an</strong>ged trucking comp<strong>an</strong>ies cite<br />

Figure 2 Did you switch<br />

carriers recently?<br />

poor service, high prices, <strong>an</strong>d more innovation by other<br />

carriers as a primary reason for making a swap. With<br />

tr<strong>an</strong>sportation prices as they are, reliability <strong>an</strong>d service<br />

expectations have risen accordingly, <strong>an</strong>d carriers that<br />

c<strong>an</strong>’t deliver have become disposable assets.<br />

PoINT of INTEREST<br />

Another interesting trend line diverging from last<br />

year’s data is a growing shipper preference for brokers.<br />

While freight tr<strong>an</strong>sportation buyers still overwhelmingly<br />

value their relationships with carriers (53 percent),<br />

this represents a near double-digit drop from 2007<br />

(see Figure 3). In turn, 17 percent report a higher regard for<br />

partnerships with brokers/intermediaries (five percent in<br />

2007), <strong>an</strong>d 30 percent (32 percent in 2007) perceive<br />

both relationships as equally import<strong>an</strong>t.<br />

Brokers generally prove their worth when capacity<br />

is tight. But in a flush market shippers are similarly<br />

<strong>Inbound</strong> <strong>Logistics</strong> • September 2008<br />

49%<br />

Yes.<br />

Figure 3 Which is more import<strong>an</strong>t<br />

to you, your relationship<br />

with your carrier or with<br />

your broker/intermediary?<br />

53%<br />

<strong>Carrier</strong><br />

SOURCE: <strong>Inbound</strong> <strong>Logistics</strong><br />

Trucking Perspectives, 2008<br />

taking adv<strong>an</strong>tage of these thirdparty<br />

networks to identify more<br />

competitive rates, as well as pick up<br />

backhaul capacity in markets with<br />

a considerable imbal<strong>an</strong>ce between<br />

inbound <strong>an</strong>d outbound freight moves.<br />

Such a ch<strong>an</strong>ging dynamic may also<br />

suppose that opportunities to find<br />

better pricing (through brokers)<br />

have momentarily trumped speed<br />

<strong>an</strong>d reliability (working directly with<br />

carriers) as primary considerations.<br />

For example, businesses that have<br />

greater visibility upstream in the<br />

supply chain may be leveraging this<br />

control to more cost effectively <strong>an</strong>d<br />

efficiently match speed-to-market<br />

dem<strong>an</strong>ds with available capacity.<br />

The fact that brokers say they c<strong>an</strong><br />

generally h<strong>an</strong>dle a wider variety of<br />

freight <strong>an</strong>d are better attuned to<br />

the overseas freight segment may<br />

provide shippers better service<br />

<strong>an</strong>d incentive th<strong>an</strong> common carrier<br />

representatives, according to one<br />

shipper respondent.<br />

Despite this <strong>an</strong>omaly, the majority<br />

of surveyed shippers still value direct<br />

relationships with carrier partners. “I<br />

don’t like to use brokers because I<br />

c<strong>an</strong>not get the service I need from them. I have a supplier<br />

that uses a broker <strong>an</strong>d it continually scrambles to cover<br />

our loads,” explains <strong>an</strong>other shipper. “When I deal<br />

directly with a carrier I have access to a m<strong>an</strong>agement<br />

team that has ownership in our mutual success.”<br />

While current market conditions favor shippers in<br />

terms of vetting carriers per their own price <strong>an</strong>d service<br />

requirements, <strong>an</strong> economic rebound will likely push<br />

control back to the trucking industry. Over the past few<br />

years, carriers <strong>an</strong>d shippers have taken turns playing<br />

the collaboration card as supply chain bullwhips such<br />

as capacity, labor, <strong>an</strong>d pricing oscillated according to<br />

economic cycles. A sharp decline in available assets<br />

has shippers wary of what freight capacity will be like<br />

when volumes pick up, with 61 acknowledging this as a<br />

relev<strong>an</strong>t concern. By comparison, 70 percent of carriers<br />

believe their customers are aware of this emerging<br />

capacity p<strong>an</strong>demic – which reflects their sales pitch to<br />

new <strong>an</strong>d existing customers alike.<br />

Convincing customers of how import<strong>an</strong>t it is to<br />

establish partnerships for the long haul is “the toughest


TRUCKING PERSPECTIVES 2008<br />

Figure 4 Truckers provide varied services<br />

53%<br />

78%<br />

12%<br />

66%<br />

61%<br />

58%<br />

43%<br />

17% 17%<br />

15%<br />

LTL<br />

TL<br />

Package<br />

Expedited<br />

<strong>Logistics</strong> Services<br />

DCC<br />

Intermodal<br />

Household Goods<br />

Motor Vehicle <strong>Carrier</strong><br />

Bulk<br />

Refrigerated<br />

T<strong>an</strong>k Car<br />

White Glove<br />

Final Mile<br />

job we have,” notes one carrier. “The current business<br />

climate does not allow for long-term collaboration<br />

unless the customer c<strong>an</strong> secure long-term, depressed<br />

rate assur<strong>an</strong>ces.” Trucking comp<strong>an</strong>ies are therefore<br />

challenged with helping customers see partnerships for<br />

what they are not – a commodity that c<strong>an</strong> be bought <strong>an</strong>d<br />

sold on the spot.<br />

������� �� ���<br />

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<strong>Inbound</strong> <strong>Logistics</strong> • September 2008<br />

SOURCE: <strong>Inbound</strong> <strong>Logistics</strong><br />

Trucking Perspectives, 2008<br />

50%<br />

4%<br />

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25%<br />

20%<br />

Other carriers perceive this challenge<br />

as <strong>an</strong> opportunity to generate new<br />

business while building more grounded<br />

partnerships. “The ability to cross-sell<br />

in both directions – vendor to customer,<br />

customer to vendor – brings long-term<br />

benefits,” says one survey respondent.<br />

While freight rates still remain a<br />

make-or-break deal for m<strong>an</strong>y shippers,<br />

carriers are exp<strong>an</strong>ding their operational<br />

r<strong>an</strong>ge <strong>an</strong>d service capabilities to extend<br />

value beyond pure pricing. In terms<br />

of geographical coverage, U.S.-based<br />

trucking comp<strong>an</strong>ies are exp<strong>an</strong>ding<br />

beyond borders with 39 percent<br />

serving all of North America, versus 33<br />

percent last year. This trend reflects<br />

the growing import<strong>an</strong>ce of NAFTA<br />

trade, Mexico <strong>an</strong>d C<strong>an</strong>ada’s developing<br />

roles as m<strong>an</strong>ufacturing <strong>an</strong>d distribution<br />

conduits, <strong>an</strong>d dem<strong>an</strong>d for integrated<br />

trucking services throughout the continent. Also of<br />

note, seven percent of carriers identify themselves<br />

as “international” in scope. Larger players continue<br />

to acquire assets in other global markets (China, for<br />

example) to diversify their business interests <strong>an</strong>d<br />

provide U.S. shippers <strong>an</strong>d consignees with end-to-end<br />

tr<strong>an</strong>sportation capabilities <strong>an</strong>d reach.<br />

The dem<strong>an</strong>ds of the current domestic<br />

marketplace similarly reflect some<br />

nu<strong>an</strong>ced ch<strong>an</strong>ges in the types of<br />

tr<strong>an</strong>sportation services truckers are<br />

building into their networks. A decline in<br />

freight volume <strong>an</strong>d poor economic climate<br />

have forced some carriers to streamline<br />

their fleets <strong>an</strong>d invest in non-asset-based<br />

infrastructure enh<strong>an</strong>cements, including<br />

value-added services driven by technology<br />

innovations. The average fleet size among<br />

carrier respondents fell to 2,725 trucks this<br />

year, compared to 2,946 trucks in 2007.<br />

The lion’s share of U.S. motor freight<br />

carriers (78 percent) still provide truckload<br />

(TL) services. (see Figure 4). This reflects a<br />

slight downward turn from last year (81<br />

percent) <strong>an</strong>d is indicative of current price<br />

pressures moving long-haul cargo via road,<br />

the increasing efficacy of rail/intermodal<br />

solutions, <strong>an</strong>d a shift in DC network<br />

designs to capitalize on shorter LTL moves.<br />

In turn, the number of trucking


TRUCKING PERSPECTIVES 2008<br />

THE ToP <strong>100</strong><br />

moToR CaRRIERS<br />

2008<br />

comp<strong>an</strong>ies providing LTL <strong>an</strong>d<br />

intermodal services grew slightly,<br />

with 53 percent <strong>an</strong>d 43 percent of<br />

66%<br />

respondents, respectively, providing<br />

these types of offerings. As further<br />

evidence that some shippers are<br />

45%<br />

shifting heavier cargo to rail, the<br />

percentage of truckers offering bulk<br />

tr<strong>an</strong>sportation capabilities dropped<br />

to 15 percent, compared with 25<br />

percent in 2007.<br />

Beyond commodity-type<br />

tr<strong>an</strong>sportation m<strong>an</strong>agement<br />

services, motor freight carriers are<br />

meeting customer dem<strong>an</strong>ds for<br />

more specialized, time-sensitive<br />

offerings as well. Sixty-six percent<br />

of carriers provide logistics services,<br />

58 percent expedited shipment capabilities, 20 percent<br />

white glove services, <strong>an</strong>d 25 percent final-mile delivery<br />

options.<br />

Figure 5 How carriers capture<br />

track <strong>an</strong>d trace information<br />

Cell phone<br />

Satellite<br />

DEmaND SIGNalS aHEaD, PaSS WITH CaRE<br />

Buttressing this value-added, go-to-market strategy<br />

is <strong>an</strong> arsenal of technology-driven solutions carriers are<br />

bringing to their trucks <strong>an</strong>d terminals to help bolster realtime<br />

communication <strong>an</strong>d visibility between customers<br />

<strong>an</strong>d drivers.<br />

In terms of connecting with fleets <strong>an</strong>d drivers in the<br />

field, cell phones remain the option of choice, with 77<br />

percent of carriers using them for voice communication<br />

<strong>an</strong>d 49 percent for texting purposes. Satellite messaging<br />

is fast gaining traction among carriers with 67 percent of<br />

respondents reporting its use, compared to 61 percent<br />

one year ago, while satellite voice communication is<br />

less utilized (19 percent). To capture data <strong>an</strong>d track<br />

While carriers may be reflexively looking backward<br />

to keep tabs on their assets, shippers are well advised<br />

to consider what lies beyond the bend, as well as the<br />

trucking partners that c<strong>an</strong> capably carry their loads <strong>an</strong>d<br />

expectations into the future.<br />

Our <strong>Top</strong> <strong>100</strong> Motor <strong>Carrier</strong>s list is a good<br />

place to shift gears <strong>an</strong>d scope out trucking<br />

comp<strong>an</strong>ies that are paving new roads for<br />

delivering your goods to market <strong>an</strong>d new<br />

pathways of innovation that provide the necessary<br />

visibility <strong>an</strong>d control your supply chain dem<strong>an</strong>ds. IL<br />

editors pared down this year’s roster by evaluating<br />

nearly 200 surveys, poring over online research, <strong>an</strong>d<br />

<strong>Inbound</strong> <strong>Logistics</strong> • September 2008<br />

12%<br />

Bar Code<br />

4%<br />

RFID<br />

SOURCE: <strong>Inbound</strong> <strong>Logistics</strong> Trucking Perspectives, 2008<br />

shipments, 66 percent of carriers<br />

employ satellite devices such as<br />

GPS units, while 45 percent rely<br />

on cellular phones, <strong>an</strong>d 12 percent<br />

<strong>an</strong>d four percent, respectively, use<br />

bar codes <strong>an</strong>d RFID (see Figure 5).<br />

Complementing this in-cab<br />

connectivity, trucking comp<strong>an</strong>ies<br />

are similarly “amping up” their<br />

front-facing technology dashboards,<br />

developing dem<strong>an</strong>d-driven services<br />

<strong>an</strong>d Web portals to give shippers<br />

<strong>an</strong>d consignees greater control<br />

<strong>an</strong>d visibility into tr<strong>an</strong>sportation<br />

decision-making.<br />

For example, 87 percent of<br />

carriers provide Web track<strong>an</strong>d-trace<br />

<strong>an</strong>d 80 percent offer<br />

email alert capabilities, empowering customers to be<br />

preemptive <strong>an</strong>d proactive in dealing with exceptions or<br />

conveying shipment information to consignees. Sixty-six<br />

percent of survey respondents give users logistics Web<br />

tools such as activity m<strong>an</strong>agement reports <strong>an</strong>d online<br />

claims filing, while 40 percent offer online pricing/routing<br />

capabilities.<br />

Compared to last year’s data there has been a<br />

considerable uptick in the number of carriers offering<br />

SKU/pallet-level RFID support, with 20 percent<br />

acknowledging such capabilities (11 percent in 2007).<br />

Me<strong>an</strong>while, 39 percent of trucking respondents provide<br />

bar-code support at the SKU/pallet level, a notable<br />

jump from last year’s 31 percent. Bar-code applications,<br />

however, may be nearing the end of their shelf life as<br />

only 21 percent of truckers indicate their potential as a<br />

future investment, compared to 34 percent that have<br />

RFID on the horizon. n<br />

conducting personal interviews via phone <strong>an</strong>d e-mail.<br />

IL’s <strong>an</strong>nual <strong>Top</strong> <strong>100</strong> list offers a uniform guide that<br />

dually reflects the diversity of the U.S. motor freight<br />

market <strong>an</strong>d the unique dem<strong>an</strong>ds of over-the-road<br />

shippers, featuring large LTL <strong>an</strong>d TL carriers with global<br />

reach <strong>an</strong>d regional owner/operators with specialized<br />

services.<br />

Together, our Trucking Perspectives industry overview<br />

<strong>an</strong>d in-depth <strong>Top</strong> <strong>100</strong> Motor <strong>Carrier</strong>s list provide a holistic<br />

perspective of the trucking industry, from dem<strong>an</strong>d to<br />

supply, <strong>an</strong>d all<br />

points in between.


THE TOP <strong>100</strong><br />

MOTOR<br />

2008<br />

CARRIERS<br />

COMPANY NAME<br />

WEB ADDRESS PHONE<br />

A. Duie Pyle<br />

www.aduiepyle.com<br />

AAA Cooper<br />

www.aaacooper.com<br />

ABF Freight System<br />

www.abf.com<br />

Anderson Trucking<br />

www.ats-inc.com<br />

Arnold Tr<strong>an</strong>sportation<br />

www.arnoldtr<strong>an</strong>s.com<br />

Arrow Trucking<br />

www.arrowtrucking.com<br />

Averitt Express<br />

www.averittexpress.com<br />

Barr-Nunn Tr<strong>an</strong>sportation<br />

www.barr-nunn.com<br />

Bennett Motor Express<br />

www.bennettig.com<br />

Bison Tr<strong>an</strong>sport<br />

www.bisontr<strong>an</strong>sport.com<br />

Boyd Bros Tr<strong>an</strong>sportation<br />

www.boydbros.com<br />

Bulkmatic Tr<strong>an</strong>sport<br />

www.bulkmatic.com<br />

C.R. Engl<strong>an</strong>d<br />

www.crengl<strong>an</strong>d.com<br />

Cardinal <strong>Logistics</strong><br />

www.cardlog.com<br />

Cargo Tr<strong>an</strong>sporters<br />

www.cgor.com<br />

Carlile Tr<strong>an</strong>sportation<br />

www.carlile.biz<br />

Celadon Group<br />

www.celadongroup.com<br />

Central States Trucking<br />

www.cstruck.com<br />

Challenger Motor Freight<br />

www.challenger.com<br />

Concord Tr<strong>an</strong>sportation<br />

www.concordtr<strong>an</strong>sportation.com<br />

1 <strong>Inbound</strong> <strong>Logistics</strong> • September 2008<br />

OPERATING<br />

AREA(S)<br />

PRIMARY TYPES OF SERVICE<br />

LTL<br />

Truckload<br />

800-523-5020 US only l l l l l l<br />

334-671-3153 US only l l<br />

479-785-8700 North America l l l l l l l l l l l<br />

800-328-2307 North America l l l l<br />

800-388-8320 US/Mexico only l l l<br />

800-759-2009 US/Mexico only l<br />

800-AVERITT North America l l l l l l l l<br />

515-999-3018 US only l l l l<br />

800-866-5500 US/C<strong>an</strong>ada only l l l l<br />

800-GOBISON North America l l l l l<br />

800-633-1502 US/Mexico only l l<br />

219-972-7707 North America l l l<br />

800-453-8826 US/Mexico only l l<br />

678-612-2447 US only l l l l l<br />

828-459-3206 US only l<br />

253-874-2633 US/C<strong>an</strong>ada only l l l l l l l l l l l<br />

800-CELADON North America l l l<br />

630-595-9876 US only l l l l l l<br />

800-265-6358 North America l l l l l l l<br />

800-387-4292 North America l l l l l l<br />

Package<br />

Expedited<br />

<strong>Logistics</strong> Services<br />

DCC<br />

Intermodal<br />

Household Goods<br />

Bulk<br />

Motor Vehicle <strong>Carrier</strong><br />

Refrigerated<br />

T<strong>an</strong>k Car<br />

White Glove<br />

Final Mile<br />

© 2008 <strong>Inbound</strong> <strong>Logistics</strong>


SPECIALIZATION<br />

U Union<br />

N Non-union<br />

FLEET SIZE Tractors only, does not include trailers<br />

ON-TIME<br />

DELIVERY<br />

DNR Did Not Report<br />

Information supplied by trucking comp<strong>an</strong>ies. Where data was not provided, historical <strong>an</strong>d web site information was used.<br />

FLEET<br />

SIZE<br />

NUMBER OF<br />

TERMINALS<br />

UNION<br />

STATUS<br />

PUBLIC OR<br />

PRIVATEVoice TECHNOLOGY SERVICES<br />

DRIVER<br />

COMMUNICATION<br />

CELLULAR SATELLITE<br />

Cell Phone<br />

VISIBILITY<br />

SUPPORT & CAPTURE<br />

Satellite<br />

Bar Codes<br />

RFID<br />

SKU/Pallet Bar Codes<br />

SKU/Pallet RFID<br />

Web Track/Trace<br />

ONLINE / WEB<br />

SERVICES<br />

General 99.1% 810 16 N PRIV l l l l l l<br />

None 97.0% 2,126 81 N PRIV l l l l l l<br />

National <strong>an</strong>d international tr<strong>an</strong>sport<br />

solutions<br />

Dry v<strong>an</strong>, pad wrap, flatbed, furniture<br />

consolidation<br />

Text<br />

DNR 4,000 290 U PUB l l l l l l<br />

DNR 1,200 8 N PRIV l l l l l l<br />

Retail/paper products 98.0% 1,450 6 N PRIV l l l l l<br />

Steel commodities/FAK 95.0% 1,400 6 N PRIV l l l l l<br />

All markets DNR 4,150 <strong>100</strong> N PRIV l l l l l l l<br />

Air freight, consumer products, food/<br />

grocery<br />

Heavy haul, government, aerospace,<br />

housing, recreational vehicles<br />

98.2% 653 4 N PRIV l l l l l<br />

99.8% 650 176 N PRIV l l l l l<br />

Food, paper, retail, dry goods 98.0% 1,050 6 N PRIV l l l l l l<br />

Building materials, steel, roofing, lumber,<br />

metal, pipe<br />

Dry bulk, liquid bulk, food, chemicals,<br />

rail-to-truck tr<strong>an</strong>sfer<br />

99.4% 950 8 N PRIV l l l l l l<br />

94.0% 550 45 N PRIV l l l l l<br />

Food <strong>100</strong>.0% 3,640 6 N PRIV l l l l l l l l l<br />

Construction <strong>an</strong>d building materials,<br />

automotive, retail<br />

99.0% 1,686 137 N PRIV l l l l l l l l l l l l<br />

FAK/dry v<strong>an</strong> 96.0% 450 1 N PRIV l l l l<br />

All DNR 350 10 N PRIV l l l l l l l l l l l l<br />

Tr<strong>an</strong>sportation to/from Mexico 98.0% 2,900 15 N PUB l l l l l l l<br />

FAK 97.0% 200 2 N PRIV l l l l l l<br />

Consumer goods, automotive <strong>an</strong>d parts,<br />

food <strong>an</strong>d beverage, hazmat<br />

Retail, high-value electronics,<br />

entertainment, pharmaceutical<br />

98.5% 1,500 6 N PRIV l l l l l l l l l<br />

98.2% 200 24 N PRIV l l l l l l l l l l l<br />

Voice<br />

Text<br />

E-mail Alerts<br />

Web Pricing/Routing<br />

<strong>Logistics</strong> Web Tools<br />

September 2008 • <strong>Inbound</strong> <strong>Logistics</strong> 2


THE TOP <strong>100</strong><br />

MOTOR<br />

2008<br />

CARRIERS<br />

COMPANY NAME<br />

WEB ADDRESS PHONE<br />

Con-way Freight<br />

www.con-way.com/freight<br />

Coven<strong>an</strong>t Tr<strong>an</strong>sportation Group<br />

www.coven<strong>an</strong>ttr<strong>an</strong>sport.com<br />

Crete <strong>Carrier</strong> Corporation<br />

www.cretecarrier.com<br />

CRST International<br />

www.crst.com<br />

Daily Express<br />

www.dailyexp.com<br />

Dart Tr<strong>an</strong>sit<br />

www.dart.net<br />

Daylight Tr<strong>an</strong>sport<br />

www.dylt.com<br />

Dayton Freight Lines<br />

www.daytonfreight.com<br />

Epes Tr<strong>an</strong>sport System<br />

www.epestr<strong>an</strong>sport.com<br />

Estes<br />

www.estes-express.com<br />

Ev<strong>an</strong>s Network of Comp<strong>an</strong>ies<br />

www.ev<strong>an</strong>sdelivery.com<br />

FedEx Custom Critical<br />

www.customcritical.fedex.com<br />

FedEx Freight<br />

www.fedex.com/us/freightportal<br />

FedEx Ground<br />

www.fedex.com<br />

FFE Tr<strong>an</strong>sportation Services<br />

www.ffeinc.com<br />

FLS Tr<strong>an</strong>sportarion Services<br />

www.flstr<strong>an</strong>sport.com<br />

Gainey Corporation<br />

www.gaineycorp.com<br />

Givens Tr<strong>an</strong>sportation<br />

www.givens.com<br />

Gordon Trucking<br />

www.gordontrucking.com<br />

Greatwide <strong>Logistics</strong> Services<br />

www.greatwide.com<br />

3 <strong>Inbound</strong> <strong>Logistics</strong> • September 2008<br />

OPERATING<br />

AREA(S)<br />

PRIMARY TYPES OF SERVICE<br />

LTL<br />

Truckload<br />

734-994-6600 North America l l l<br />

800-974-8332 US only l l l l l<br />

402-479-8770 US only l l<br />

800-736-2778 North America l l l l<br />

717-243-5757 North America l l l<br />

800-366-9000 US only l l l l<br />

800-468-9999 North America l l l<br />

937-264-4060 US only l<br />

336-931-9792 US only l<br />

866-ESTES4U International l l l l l l l l<br />

877-39-EVANS US only l l l l l l<br />

800-762-3787 North America l l l l l l l l<br />

866-393-4585 North America l l l l l l l l l<br />

800-GO-FEDEX North America l<br />

800-569-9200 North America l l l l l l l l<br />

800-739-0939 North America l l l l l l<br />

800-859-4072 North America l l l l<br />

800-446-8195 North America l l l l l l l<br />

800-426-8486 North America l l l l l<br />

972-224-0072 US/C<strong>an</strong>ada only l l l l l l l<br />

Package<br />

Expedited<br />

<strong>Logistics</strong> Services<br />

DCC<br />

Intermodal<br />

Household Goods<br />

Bulk<br />

Motor Vehicle <strong>Carrier</strong><br />

Refrigerated<br />

T<strong>an</strong>k Car<br />

White Glove<br />

Final Mile<br />

© 2008 <strong>Inbound</strong> <strong>Logistics</strong>


SPECIALIZATION<br />

ON-TIME<br />

DELIVERY<br />

Information supplied by trucking comp<strong>an</strong>ies. Where data was not provided, historical <strong>an</strong>d web site information was used.<br />

FLEET<br />

SIZE<br />

NUMBER OF<br />

TERMINALS<br />

UNION<br />

STATUS<br />

PUBLIC OR<br />

PRIVATEVoice TECHNOLOGY SERVICES<br />

DRIVER<br />

COMMUNICATION<br />

CELLULAR SATELLITE<br />

Cell Phone<br />

VISIBILITY<br />

SUPPORT & CAPTURE<br />

Satellite<br />

Bar Codes<br />

RFID<br />

SKU/Pallet Bar Codes<br />

SKU/Pallet RFID<br />

Web Track/Trace<br />

ONLINE / WEB<br />

SERVICES<br />

General 98.0% 8,400 443 N PUB l l l l l l l l<br />

JIT, electronics, consumer goods, food<br />

<strong>an</strong>d beverage, m<strong>an</strong>ufacturing, packaging<br />

Food/grocery, paper, retail,<br />

m<strong>an</strong>ufacturing<br />

Text<br />

97.0% 3,500 32 N PUB l l l l l<br />

98.0% 5,405 20 N PRIV l l l l<br />

Expedited, flatbed, dedicated services 96.0% 3,650 85 N PRIV l l l l l l<br />

Construction, agricultural, industrial<br />

machinery<br />

General commodities, retail, personal<br />

products<br />

98.5% 350 10 N PRIV l l l l l<br />

98.5% 2,800 5 N PRIV l l l l l l l<br />

Consumer electronics 97.6% DNR 3 N PRIV l l l l l l l l l l l<br />

Chemicals, retail, general commodities 98.0% 926 40 N PRIV l l l l l l l<br />

Tobacco, home improvement, retail,<br />

m<strong>an</strong>ufacturing<br />

98.0% 1,000 5 N PRIV l l l l<br />

All markets 97.0% 6,325 197 N PRIV l l l l l l l l<br />

Containerized freight 98.5% 1,270 80 N PRIV l<br />

Expedited freight tr<strong>an</strong>sportation 98.4% 1,300 0 N PUB l l l l l l<br />

General freight 99.0% 10,968 328 N PUB l l l l l l l l l<br />

Small package DNR 20,000 500 N PUB l l l l<br />

Temperature-controlled TL <strong>an</strong>d LTL, dry TL 98.5% 2,500 13 N PUB l l l l l l l l l l<br />

General merch<strong>an</strong>dise 97.4% 282 14 N PRIV l l l l l l l l<br />

Bl<strong>an</strong>ket wrap, JIT, FAK 98.6% 2,000 8 N PRIV l l l l l<br />

Automotive, electronics, dedicated<br />

carriage<br />

98.7% 369 5 N PRIV l l l l l l l<br />

Food, retail, consumer products, paper 98.5% 1,420 9 N PRIV l l l l l<br />

Retail, food <strong>an</strong>d beverage, grocery,<br />

automotive, heavy haul, chemical<br />

U Union<br />

N Non-union<br />

FLEET SIZE Tractors only, does not include trailers<br />

DNR Did Not Report<br />

DNR 6,000 39 N PRIV l l l l l<br />

Voice<br />

Text<br />

E-mail Alerts<br />

Web Pricing/Routing<br />

<strong>Logistics</strong> Web Tools<br />

September 2008 • <strong>Inbound</strong> <strong>Logistics</strong> 4


THE TOP <strong>100</strong><br />

MOTOR<br />

2008<br />

CARRIERS<br />

COMPANY NAME<br />

WEB ADDRESS PHONE<br />

Groendyke Tr<strong>an</strong>sport<br />

www.groendyke.com<br />

Heartl<strong>an</strong>d Express<br />

www.heartl<strong>an</strong>dexpress.com<br />

Interstate Distributor Co.<br />

www.intd.com<br />

J.B. Hunt Tr<strong>an</strong>sport Services<br />

www.jbhunt.com<br />

KLLM Tr<strong>an</strong>sport Services<br />

www.kllm.com<br />

Knight Tr<strong>an</strong>sportation<br />

www.knighttr<strong>an</strong>s.com<br />

L<strong>an</strong>dstar<br />

www.l<strong>an</strong>dstar.com<br />

Lily<br />

www.lily.com<br />

Lynden<br />

www.lynden.com<br />

Market Tr<strong>an</strong>sport<br />

www.markettr<strong>an</strong>sport.com<br />

Marten Tr<strong>an</strong>sport<br />

www.marten.com<br />

May Trucking Co.<br />

www.maytrucking.com<br />

Mayflower Tr<strong>an</strong>sit<br />

www.mayflower.com<br />

Megatrux Tr<strong>an</strong>sportation<br />

www.megatruxtr<strong>an</strong>s.com<br />

Melton Truck Lines<br />

www.meltontruck.com<br />

Mercer Tr<strong>an</strong>sportation<br />

www.mercer-tr<strong>an</strong>s.com<br />

Mil<strong>an</strong> Express<br />

www.mil<strong>an</strong>express.com<br />

Miller Tr<strong>an</strong>sporters<br />

www.millert.com<br />

National Retail Systems<br />

www.nrsonline.com<br />

New Engl<strong>an</strong>d Motor Freight<br />

www.nemf.com<br />

5 <strong>Inbound</strong> <strong>Logistics</strong> • September 2008<br />

OPERATING<br />

AREA(S)<br />

PRIMARY TYPES OF SERVICE<br />

800-843-2103 North America l<br />

LTL<br />

Truckload<br />

800-451-4621 US only l<br />

800-426-8560 North America l l l l l l<br />

800-643-3622 North America l l l l l l l l l l<br />

601-936-5633 US/Mexico only l l l l<br />

602-606-6200 US/C<strong>an</strong>ada only l l l l l<br />

800-872-9400 North America l l l l l l l l<br />

781-449-8811 US only l l l<br />

888-596-3361 International l l l l l l l l l l l l l l<br />

503-283-2405 US only l l l l<br />

800-395-3000 North America l l l l<br />

800-547-9169 US only l l l<br />

800-283-5732 International l l l l l l l l l l l l l<br />

800-374-0929 US/Mexico only l l l l l l<br />

918-234-8000 North America l<br />

800-626-5375 US/C<strong>an</strong>ada only l l<br />

731-686-7428 US/C<strong>an</strong>ada only l l l l l<br />

800-645-5378 North America l l<br />

877-345-4NRS International l l l l l l l l<br />

800-847-2728 US/C<strong>an</strong>ada only l l l l l l l l<br />

Package<br />

Expedited<br />

<strong>Logistics</strong> Services<br />

DCC<br />

Intermodal<br />

Household Goods<br />

Bulk<br />

Motor Vehicle <strong>Carrier</strong><br />

Refrigerated<br />

T<strong>an</strong>k Car<br />

White Glove<br />

Final Mile<br />

© 2008 <strong>Inbound</strong> <strong>Logistics</strong>


SPECIALIZATION<br />

ON-TIME<br />

DELIVERY<br />

Information supplied by trucking comp<strong>an</strong>ies. Where data was not provided, historical <strong>an</strong>d web site information was used.<br />

FLEET<br />

SIZE<br />

NUMBER OF<br />

TERMINALS<br />

UNION<br />

STATUS<br />

PUBLIC OR<br />

PRIVATEVoice TECHNOLOGY SERVICES<br />

DRIVER<br />

COMMUNICATION<br />

CELLULAR SATELLITE<br />

Liquid bulk 99.6% 1,008 34 N PRIV l l<br />

Consumer goods, retail, food, paper/<br />

plastics, m<strong>an</strong>ufacturing, automotive<br />

Cell Phone<br />

VISIBILITY<br />

SUPPORT & CAPTURE<br />

98.1% DNR 11 N PUB l l l l l<br />

General commodities 98.1% 2,600 3 N PRIV l l l l<br />

Text<br />

Voice<br />

Text<br />

Satellite<br />

Bar Codes<br />

RFID<br />

SKU/Pallet Bar Codes<br />

SKU/Pallet RFID<br />

Web Track/Trace<br />

ONLINE / WEB<br />

SERVICES<br />

Retail, food, beverage, building materials 99.0% 11,000 21 N PUB l l l l l l l l<br />

Produce, food, beverages, chemicals,<br />

pharmaceuticals<br />

97.7% 1,400 5 N PRIV l l l l l<br />

FAK 98.2% 3,800 29 N PUB l l l l l<br />

M<strong>an</strong>ufacturing, retail, wholesale, service<br />

industries, government, time-definite<br />

DNR 8,993 DNR N PUB l l l l l l l<br />

All DNR 453 DNR N PRIV l l l l l<br />

Oil <strong>an</strong>d gas, mining, construction, retail,<br />

m<strong>an</strong>ufacturing<br />

95.0% 631 65 Both PRIV l l l l l l l l<br />

Retail <strong>an</strong>d paper products 98.5% 350 3 N PUB l l l l l l<br />

Tr<strong>an</strong>sportation 98.0% 2,392 6 N PUB l l l l<br />

High-cube dry v<strong>an</strong>s <strong>an</strong>d refrigerated<br />

fleets<br />

Pad wrap, high-value, trade show/exhibit,<br />

artwork, museum, store fixtures<br />

98.0% 925 6 Both PRIV l l l l l<br />

98.9% DNR 417 Both PRIV l l l l l l l<br />

48 states coast to coast 98.4% 225 8 N PRIV l l l l l l l l l l l<br />

Steel, lumber, aluminum, HVAC units,<br />

machinery, roofing/building materials<br />

Building materials, metal products,<br />

machinery, equipment<br />

99.0% 1,000 7 N PRIV l l l l l<br />

98.0% 2,082 DNR N PRIV l l l l<br />

General commodities 98.5% 1,300 37 N PRIV l l l l l l<br />

Bulk commodities 99.0% 465 18 Both PRIV l l l l<br />

Retail 99.0% 2,200 31 Both PRIV l l l l l l l l l l l l<br />

Grocery, retail, hazmat, chemicals,<br />

electronics<br />

U Union<br />

N Non-union<br />

FLEET SIZE Tractors only, does not include trailers<br />

DNR Did Not Report<br />

98.7% 6,000 40 U PRIV l l l l l l l l l l l l l<br />

E-mail Alerts<br />

Web Pricing/Routing<br />

<strong>Logistics</strong> Web Tools<br />

September 2008 • <strong>Inbound</strong> <strong>Logistics</strong> 6


THE TOP <strong>100</strong><br />

MOTOR<br />

2008<br />

CARRIERS<br />

COMPANY NAME<br />

WEB ADDRESS PHONE<br />

New Penn<br />

www.newpenn.com<br />

NFI<br />

www.nfiindustries.com<br />

Oak Harbor Freight Lines<br />

www.oakh.com<br />

Old Dominion Freight Line<br />

www.odfl.com<br />

<strong>P<strong>an</strong>ther</strong> Expedited Services<br />

www.p<strong>an</strong>therexpedite.com<br />

Paschall Truck Lines<br />

www.ptl-inc.com<br />

Penske <strong>Logistics</strong><br />

www.penskelogistics.com<br />

Pitt Ohio Express<br />

www.pittohio.com<br />

Prime Inc.<br />

www.primeinc.com<br />

Priority Services<br />

www.priorityservices.com<br />

Quality Distribution<br />

www.qualitydistribution.com<br />

R&L <strong>Carrier</strong>s<br />

www.gorlc.com<br />

Roadway<br />

www.roadway.com<br />

Roehl Tr<strong>an</strong>sport<br />

www.roehl.net<br />

Ru<strong>an</strong><br />

www.ru<strong>an</strong>.com<br />

Ryder<br />

www.ryder.com<br />

Saia<br />

www.saia.com<br />

SCG The Select <strong>Carrier</strong> Group<br />

www.selectscg.com<br />

Schneider National<br />

www.schneider.com<br />

Shippers Tr<strong>an</strong>sport Comp<strong>an</strong>y<br />

www.shipperstr<strong>an</strong>s.com<br />

7 <strong>Inbound</strong> <strong>Logistics</strong> • September 2008<br />

OPERATING<br />

AREA(S)<br />

800-285-5000 US/C<strong>an</strong>ada only l l<br />

PRIMARY TYPES OF SERVICE<br />

LTL<br />

800-922-5088 North America l l l l l l l<br />

Truckload<br />

253-288-8300 US only l l<br />

800-235-5569 North America l l l l l<br />

800-685-0657 North America l l l l l l<br />

800-626-3374 US/Mexico only l l<br />

800-221-3040 International l l l l l l l l l l l l<br />

800-366-7488 US only l l l l l<br />

417-866-0001 North America l l l l l<br />

630-993-6000 US only l l l l l<br />

813-569-7286 North America l l<br />

800-543-5589 North America l l l<br />

800-257-2837 North America l l l l l l l<br />

800-826-8367 US/C<strong>an</strong>ada only l l l l<br />

866-RUANNOW US/C<strong>an</strong>ada only l l l l l l l<br />

888-887-9337 International l l l l l l l l l<br />

Package<br />

800-765-7242 US only l l l<br />

281-227-5000 North America l l l l l l l l<br />

800-555-6767 North America l l l l l l l l<br />

615-726-8288 North America l<br />

Expedited<br />

<strong>Logistics</strong> Services<br />

DCC<br />

Intermodal<br />

Household Goods<br />

Bulk<br />

Motor Vehicle <strong>Carrier</strong><br />

Refrigerated<br />

T<strong>an</strong>k Car<br />

White Glove<br />

Final Mile<br />

© 2008 <strong>Inbound</strong> <strong>Logistics</strong>


SPECIALIZATION<br />

ON-TIME<br />

DELIVERY<br />

Information supplied by trucking comp<strong>an</strong>ies. Where data was not provided, historical <strong>an</strong>d web site information was used.<br />

FLEET<br />

SIZE<br />

NUMBER OF<br />

TERMINALS<br />

UNION<br />

STATUS<br />

PUBLIC OR<br />

PRIVATEVoice TECHNOLOGY SERVICES<br />

DRIVER<br />

COMMUNICATION<br />

CELLULAR SATELLITE<br />

Cell Phone<br />

VISIBILITY<br />

SUPPORT & CAPTURE<br />

Satellite<br />

Bar Codes<br />

RFID<br />

SKU/Pallet Bar Codes<br />

SKU/Pallet RFID<br />

Web Track/Trace<br />

ONLINE / WEB<br />

SERVICES<br />

Industrial, retail, hazmat, freezables DNR 1,000 25 U PUB l l l l l l l l<br />

Beverage, food <strong>an</strong>d grocery, CPG, retail,<br />

technology, aerospace<br />

Text<br />

99.5% 2,290 43 N PRIV l l l l l l l l l l<br />

General commodities 98.3% 550 33 Both PRIV l l l l l l l l<br />

General commodities 98.3% 5,170 206 N PUB l l l l l l l<br />

All 98.5% 1,500 DNR N PRIV l l l l l l l l l l l<br />

Dry v<strong>an</strong> 97.9% 1,150 5 N PRIV l l l l<br />

Automotive, chemical, pharmaceuticals,<br />

healthcare, electronics<br />

DNR 2,544 DNR Both PRIV l l l l l l l l l l l l<br />

General commodities 98.0% 1,084 23 N PRIV l l l l l l l<br />

Reefer tr<strong>an</strong>sportation 98.5% 3,490 8 N PRIV l l l l l l<br />

Retail 98.0% 45 1 Both PRIV l l l l l<br />

Liquid <strong>an</strong>d dry bulk commodities 98.0% 3,200 135 Both PUB l l l l l l l<br />

Hazmat, express jet DNR 13,000 DNR N PRIV l l l l l l l<br />

M<strong>an</strong>ufacturing, retail, government,<br />

exhibit/tradeshow, associations<br />

Retail, consumer goods, paper products,<br />

wood products, foodstuffs<br />

Food grade liquid bulk, retail, frozen <strong>an</strong>d<br />

refrigerated, dry bulk, steel/metals<br />

Automotive, aerospace, CPG, high-tech,<br />

m<strong>an</strong>ufacturing, metals, mining, energy<br />

DNR 8,500 340 U PUB l l l l l l l l<br />

97.4% 1,894 4 N PRIV l l l l l<br />

99.6% 4,659 162 Both PRIV l l l l l l l l l<br />

99.0% 51,703 680 Both PUB l l l l l l l l l l<br />

General commodities 96.5% 12,214 147 N PUB l l l l l l<br />

Technology, automotive, electronics,<br />

retail<br />

Retail, m<strong>an</strong>ufacturing, bulk specialty<br />

chemical, fuel, automotive parts<br />

U Union<br />

N Non-union<br />

FLEET SIZE Tractors only, does not include trailers<br />

DNR Did Not Report<br />

98.2% 525 8 N PRIV l l l l l l l l l l l<br />

DNR 12,900 24 Both PRIV l l l l l l l<br />

General commodity, retail 95.0% 200 4 N PRIV l l l l l<br />

Voice<br />

Text<br />

E-mail Alerts<br />

Web Pricing/Routing<br />

<strong>Logistics</strong> Web Tools<br />

September 2008 • <strong>Inbound</strong> <strong>Logistics</strong> 8


THE TOP <strong>100</strong><br />

MOTOR<br />

2008<br />

CARRIERS<br />

COMPANY NAME<br />

WEB ADDRESS PHONE<br />

Southeastern Freight Lines<br />

www.sefl.com<br />

St<strong>an</strong>dard Forwarding<br />

www.st<strong>an</strong>dardforwarding.com<br />

Suddath <strong>Logistics</strong><br />

www.suddathlogistics.com<br />

Swift Tr<strong>an</strong>sportation<br />

www.swifttr<strong>an</strong>s.com<br />

Tr<strong>an</strong>sport Corp. of America<br />

www.tr<strong>an</strong>sportamerica.com<br />

Trimac Tr<strong>an</strong>sportation<br />

www.trimac.com<br />

U.S. Xpress Enterprises<br />

www.usxpress.com<br />

United V<strong>an</strong> Lines<br />

www.unitedv<strong>an</strong>lines.com<br />

Universal Truckload Services<br />

www.goutsi.com<br />

UPS<br />

www.ups-scs.com<br />

USF Glen Moore<br />

www.usfglenmoore.com<br />

USF Holl<strong>an</strong>d<br />

www.usfholl<strong>an</strong>d.com<br />

USF Reddaway<br />

www.usfreddaway.com<br />

Vitr<strong>an</strong> Corporation<br />

www.vitr<strong>an</strong>.com<br />

Ward Tr<strong>an</strong>sport & <strong>Logistics</strong><br />

www.wardtlc.com<br />

Werner Enterprises<br />

www.werner.com<br />

Western Express<br />

www.westernexp.com<br />

Willis Shaw <strong>Logistics</strong><br />

www.willisshaw.com<br />

Wilson Trucking Corporation<br />

www.wilsontrucking.com<br />

Yellow Tr<strong>an</strong>sportation<br />

www.myyellow.com<br />

9 <strong>Inbound</strong> <strong>Logistics</strong> • September 2008<br />

OPERATING<br />

AREA(S)<br />

PRIMARY TYPES OF SERVICE<br />

LTL<br />

800-637-7335 US only l<br />

877-744-7783 US only l<br />

Truckload<br />

904-390-7183 US/C<strong>an</strong>ada only l l l l l l l l<br />

602-269-9700 North America l l l l l<br />

651-686-2531 North America l l l l l l l l<br />

281-985-0067 North America l l l<br />

800-251-6291 North America l l l l l<br />

800-283-5749 International l l l l l l l l l l l l l<br />

586-920-0154 North America l l l l l l<br />

800-742-5727 International l l l l l l l l<br />

800-848-9695 North America l l l<br />

800-456-6322 US/C<strong>an</strong>ada only l l<br />

888-420-8960 US/C<strong>an</strong>ada only l l<br />

416-798-4965 US/C<strong>an</strong>ada only l l l l l l<br />

800-458-3625 North America l l l l l l l l l l<br />

800-228-2240 North America l l l l l l l l l l l l l l<br />

615-259-9920 North America l l l<br />

479-248-7261 US only l l l l<br />

540-949-3200 US only l l l l l<br />

800-610-6500 North America l l l l l l l<br />

Package<br />

Expedited<br />

<strong>Logistics</strong> Services<br />

DCC<br />

Intermodal<br />

Household Goods<br />

Bulk<br />

Motor Vehicle <strong>Carrier</strong><br />

Refrigerated<br />

T<strong>an</strong>k Car<br />

White Glove<br />

Final Mile<br />

© 2008 <strong>Inbound</strong> <strong>Logistics</strong>


SPECIALIZATION<br />

ON-TIME<br />

DELIVERY<br />

Information supplied by trucking comp<strong>an</strong>ies. Where data was not provided, historical <strong>an</strong>d web site information was used.<br />

FLEET<br />

SIZE<br />

NUMBER OF<br />

TERMINALS<br />

UNION<br />

STATUS<br />

PUBLIC OR<br />

PRIVATEVoice TECHNOLOGY SERVICES<br />

DRIVER<br />

COMMUNICATION<br />

CELLULAR SATELLITE<br />

Cell Phone<br />

VISIBILITY<br />

SUPPORT & CAPTURE<br />

Satellite<br />

Bar Codes<br />

RFID<br />

SKU/Pallet Bar Codes<br />

SKU/Pallet RFID<br />

Web Track/Trace<br />

ONLINE / WEB<br />

SERVICES<br />

Various 99.0% 2,400 76 N PRIV l l l l l l l l<br />

Industrial 99.0% 350 15 U PRIV l l l l l l l<br />

Restaur<strong>an</strong>t, retail, hospitality, healthcare,<br />

aerospace, telecom, high-tech<br />

Text<br />

98.8% 1,500 17 N PRIV l l l l l l l l l l<br />

Truckload 97.5% 18,044 35 N PUB l l l l l<br />

Grocery products, department store,<br />

industrial, furniture, express, paper<br />

Bulk chemicals, industrial gases,<br />

industrial minerals, dry bulk<br />

98.4% 1,300 11 N PRIV l l l l<br />

99.0% 2,200 129 Both PRIV l l l l l l l<br />

Dry freight DNR 7,500 15 N PRIV l l l l l<br />

Household goods, high-value products,<br />

trade show, special commodities<br />

99.8% DNR 450 Both PRIV l l l l l l l<br />

Diversified portfolio DNR 4,000 DNR N PUB l l l l l l<br />

Healthcare, retail, m<strong>an</strong>ufacturing,<br />

government, high-tech, automotive<br />

DNR 8,065 215 Both PUB l l l l l l<br />

General, industrial, hazmat DNR 850 2 N PUB l l l l l l l<br />

Industrial, retail, hazmat, freezables DNR 5,400 80 U PUB l l l l l l l l<br />

Industrial, retail, hazmat, freezables DNR 1,400 68 Both PUB l l l l l l l l<br />

LTL <strong>an</strong>d logistics 97.7% 2,346 137 N PUB l l l l l l l l l l l<br />

M<strong>an</strong>ufacturing, finished products, paper,<br />

chemical, retail, pharma, food<br />

CPG, retail, m<strong>an</strong>ufacturing, industrial,<br />

grocery, logistics<br />

97.0% 650 22 N PRIV l l l l l l l l l l l<br />

95.0% 8,080 12 N PUB l l l l l l l<br />

Retail, building supplies, grocery 98.0% 1,728 7 N PRIV l l l<br />

Frozen <strong>an</strong>d refrigerated commodities,<br />

specializing in food products<br />

96.0% 725 4 N PRIV l l l l<br />

General commodities 99.4% 1,<strong>100</strong> 43 N PRIV l l l l l l l l<br />

M<strong>an</strong>ufacturing, retail, government,<br />

chemical/hazmat, tradeshow<br />

U Union<br />

N Non-union<br />

FLEET SIZE Tractors only, does not include trailers<br />

DNR Did Not Report<br />

DNR 9,000 336 U PUB l l l l l l l l<br />

Voice<br />

Text<br />

E-mail Alerts<br />

Web Pricing/Routing<br />

<strong>Logistics</strong> Web Tools<br />

September 2008 • <strong>Inbound</strong> <strong>Logistics</strong> 10

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