<strong>Our</strong> <strong>Leadership</strong>Maybank Annual Report 2011197Nora Abd Manaf– Age 46Head, Group Human CapitalNora Abd Manaf has been the Head, Group HumanCapital of Maybank Group since September 2008.ExperiencePrior to joining Maybank, she was with the StandardChartered Group for over nine years, where her lastheld position was Head of Human Resources, ScopeInternational, a subsidiary of Standard CharteredGroup UK Plc. Her other roles in Standard CharteredGroup included as EVP, Head Strategic Initiatives, PTBank Permata in Indonesia prior to returning toMalaysia in 2008, a leadership development head rolein London as well as roles in Standard Chartered BankMalaysia and integration work in Hong Kong postStandard Chartered Bank’s acquisition of Chase Retailbank. Prior to Standard Chartered, Nora worked indiverse disciplines and industries ranging fromsemiconductor and telecommunications through toeducation and consulting as well as finance.ResponsibilityNora’s responsibilities encompass direction setting forGroup Human Capital and guiding Maybank’s Peopleand Culture Transformation initiatives.QualificationChartered Accountant, registered with MalaysianInstitute of Accountants. Bachelor of Accounting,University Institute Technology MARA. PostgraduateCertificate in Human Resource Development fromCornell University, USA. Certified Trainer GallupStrengths Level II Coach.Committee Membership/AppointmentsNora is currently the Chairman of the MalayanCommercial Banks’ Association (MCBA) and Chairmanof the Human Resource Management andDevelopment Group (HRMDG). She is also a CouncilMember of the Malaysian Employers Federation (MEF).In 2010, Nora was appointed as Pakar Rujuk – ProjekBlueprint (Academic High End Industrial Relations),Ministry of Higher Education. In May 2011, Nora wasalso appointed into the Mesyuarat Peringkat TertinggiMalaysia’s National Policy on Women (Ministry ofWomen, Family and Community Development).Tengku Dato’ Zafrul Tengku AbdAziz – Age 38Head, Investment BankingChief Executive Officer, Maybank Investment Bank BhdTengku Dato’ Zafrul Tengku Abdul Aziz was appointedChief Executive Officer of Maybank Investment Bankin June 2010.ExperienceHe has wide investment banking and corporateexperience, having served in leadership positions inkey institutions over the last 14 years. Prior to joiningMaybank Investment Bank Bhd, Tengku Dato’ Zafrulwas the Group Director of K & N Kenanga HoldingsBerhad from January 2009 to June 2010, a boardmember of Kenanga Investment Bank Berhad fromOctober 2009 to June 2010, Kenanga Capital Sdn Bhdfrom January 2009 to June 2010, and CapitalInvestment Bank (Labuan) Limited from (April 2009 –June 2010. He was appointed a Director of CreditAgricole in the early years of his career. He has alsopreviously served as CEO of Tune Money Sdn Bhd,Head of Investment Banking in Citigroup Malaysia,Group Managing Director of ECM Avenue Berhad andCEO of Avenue Securities.ResponsibilityTengku Dato’ Zafrul is responsible for driving MaybankInvestment Bank to new heights.QualificationBSc (Hons) in Economics and Accounting BristolUniversity, United Kingdom. Master of Finance &Economics, Exeter University, United Kingdom.Committee Membership/AppointmentsTengku Dato’ Zafrul is the Chairman of Leaders forTomorrow, and Deputy President of the Kuala LumpurBusiness Club. He is also a council member of theMalaysian Investment Banks Association (MIBA).At A Glance <strong>Our</strong> Perspective Who We Are Strategy Performance Business Review Responsibility <strong>Leadership</strong> Governance Financial & Others AGM Information
198 Maybank Annual Report 2011 <strong>Our</strong> <strong>Leadership</strong>Group ExecutiveCommitteeMuzaffar Hisham – Age 39Head Islamic BankingChief Executive Officer, Maybank Islamic BerhadMuzaffar Hisham is currently the Chief ExecutiveOfficer of Maybank Islamic Berhad effective 30 March2011 and Head of the Group Islamic Banking Division.ExperienceMuzaffar, has collectively 16 years of experience in thebanking and financial services. He started his career inAsian International Merchant Bankers Berhad in theCorporate Banking Division. He later joined AmanahMerchant Bank Berhad and Amanah Short DepositsBerhad where he was involved extensively inCorporate Debt and Financing businesses from debtsyndication to advising on private debt securities. Hewas also involved in various debt and corporaterestructuring exercises during the 1997 / 1998financial crisis. During his tenure in CIMB InvestmentBank and HSBC Amanah, he was involved in theinvestment banking business.Prior to joining Maybank, he was the Deputy ChiefExecutive Officer of CIMB Islamic Bank Berhad. He waspreviously a member of the Board of Directors ofCIMB Insurance Brokers Sdn Bhd.ResponsibilityHe is responsible in managing and setting the variouskey strategies for the overall Group Islamic Bankingbusiness.QualificationBachelor of Science (Hons) in Economics andAccounting, University of Bristol, United Kingdom.Committee Membership/AppointmentsMuzaffar is the Chairman, Standards Committee,Association of Islamic Banking Institutions Malaysia(AIBIM).Hans De Cuyper – Age 42Head, Insurance & TakafulChief Executive Officer of Mayban Ageas HoldingsBerhadHans De Cuyper was appointed as the Head,Insurance & Takaful and Chief Executive Officer ofMayban Ageas Holdings Berhad (MAHB) on 7 April2011.ExperienceHans was previously the Chief Financial Officer ofMAHB. With an experience spanning across 20 yearsin the insurance industry with 7 years in Asia, he hasin-depth industry expertise and regional knowledge.Prior to assuming the position at Mayban AgeasHoldings Berhad, he was attached with FortisInsurance International in Hong Kong as theManaging Director of Risk & Finance for Asia. He wasalso with ING Group for more than a decade holdingvarious positions.ResponsibilityHe is responsible for the growth of Insurance &Takaful and Asset Management pillar in the House ofMaybank.QualificationMasters in Mathematics, Catholic University Louvain,Belgium. Masters in Actuarial Science, CatholicUniversity Louvain, Belgium. Executive MBA inFinancial Services Industry, Vlerick ManagementSchool.Committee Membership/AppointmentsHe is a member of the Board of Directors of MaybanAgeas Holdings Bhd. and its subsidiaries whichinclude Mayban Investment Management Sdn Bhd,Etiqa Insurance Berhad, Etiqa Overseas InvestmentPte Ltd, Etiqa Life International (L) Ltd, Sri MLABBerhad, Peram Ranum Berhad and Etiqa TakafulBerhad.