2010-2011 - Civil Service College

Annual Report 2010 - 2011Key AccomplishmentsTHE YEAR IN REVIEWCSC’s three corporate priorities for FY2010 were: (1) position CSC as a strategic partner; (2) build up CSC’scapacity base; and (3) create a total Public Service experience for participants. CSC made significantprogress on many fronts. It developed stronger collaborations with several public agencies, remained ontrack in establishing itself as the go-to agency for consultancy projects related to organisational and peopledevelopment, and strengthened its organisational capacity through a well-established suite of professionaldevelopment programmes and resources.POSITIONING CSC AS A STRATEGIC PARTNERForging Deeper Partnerships with Public Sector AgenciesCSC is steadily becoming public agencies’ partner of choice in training and development. In FY2010,CSC not only reached out to a wide audience of public officers through open runs of training courses,its expertise was also sought by many agencies to develop customised, in-house programmes for publicofficers. An example is the Ministry of Education Future Leaders Programme Foundation Programme. CSCalso partnered the Ministry of Community Development, Youth and Sports (MCYS) to launch the MCYS-CSCSocial Strategy Lectures, a series which featured prominent thought leaders in social policy.CSC contributed to capability building throughout the Public Service by working with public sector agenciesto promote and establish various communities of practice (CoP). To develop public sector-wide organisationdevelopment (OD) capabilities and mindshare, CSC served as the CoP secretariat for a multi-agency ODcommunity. There was also a healthy demand for CSC’s consultancy services by other public agencies.For instance, CSC conducted workshops on Enterprise Risk Management for more than 700 officers fromSentosa Development Corporation, Energy Market Authority and JTC Corporation.Widening Reach to Individual Public OfficersBesides forging partnerships at the agency level, CSC extended its reach to individual public officers. Thiswas done through its commitment to continuously improve its existing training programmes to keep upwith the demand for new skills and knowledge. In FY2010, a number of new programmes were developed tocater to the diverse learning needs of a growing public sector. For example, CSC launched the 1st Energy andClimate Policy Programme to equip policy analysts with the tools and conceptual frameworks employed toassess energy and climate change trade-offs. In addition, CSC inaugurated the Applied Change Managementfor Practitioners and Change Teams programme, which focused on change management tools, frameworksand processes.Seminars, forums and conferences featuring thought-leaders and subject matter experts in various fields,such as public policy, governance, leadership and organisation development, strategic human resource andinternational relations, attracted high levels of interest. CSC also ramped up efforts to make programmesmore prominent and accessible to public agencies and officers. In FY2010, CSC started a series of seminarsand workshops entitled “Bringing Learning Closer to You”, which aimed to make learning more accessibleto public officers housed in various office clusters.www.cscollege.gov.sg7