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Management, appraisal and preservation of electronic records: Vol 1 ...

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<strong>Management</strong>, <strong>appraisal</strong> <strong>and</strong> <strong>preservation</strong> <strong>of</strong> <strong>electronic</strong> <strong>records</strong><br />

28<br />

cannot be represented in hard copy at all. To preserve both content <strong>and</strong><br />

structure, the record must be preserved as an <strong>electronic</strong> record.<br />

2.37 Electronic <strong>records</strong> are part <strong>of</strong> overall <strong>records</strong> management<br />

Although the nature <strong>of</strong> the medium can influence the way in which we deal with<br />

<strong>records</strong>, making some aspects more achievable <strong>and</strong> requiring a stricter control<br />

in others, in principle <strong>electronic</strong> <strong>and</strong> paper <strong>records</strong> should be managed<br />

consistently <strong>and</strong> to the same high quality st<strong>and</strong>ards. The <strong>records</strong> management<br />

may allow for dispersed physical management, where <strong>electronic</strong> <strong>records</strong> reside<br />

on systems variously located in the organisation, but should aim to ensure<br />

corporate-wide intellectual control <strong>of</strong> all <strong>records</strong> <strong>and</strong> <strong>records</strong> procedures.<br />

Electronic (<strong>and</strong> paper) <strong>records</strong> should, as far as possible, be organised in a way<br />

that is able to meet anticipated future business <strong>and</strong> archival needs, enabling<br />

related <strong>records</strong> to be reliably <strong>and</strong> consistently grouped regardless <strong>of</strong> media, <strong>and</strong><br />

supporting an inventory <strong>of</strong> record collections as a locating device. Where they<br />

are part <strong>of</strong> shared business processes between departments <strong>and</strong> agencies, or are<br />

exchanged between departments in a networked system, clear <strong>and</strong> precise rules<br />

should allocate responsibility for capture, maintenance <strong>and</strong> transfer to one<br />

organisation or another.<br />

2.38 Responsibility for capturing, maintaining <strong>and</strong> ensuring access to the <strong>electronic</strong><br />

record rests with the organisation as a whole<br />

The department has a ‘duty <strong>of</strong> care’ to ensure that all aspects <strong>of</strong> <strong>electronic</strong><br />

<strong>records</strong> are properly managed. In practice, responsibility for the disciplined<br />

capture <strong>and</strong> maintenance <strong>of</strong> <strong>electronic</strong> <strong>records</strong> rests with a wide range <strong>of</strong><br />

individuals <strong>and</strong> groups across the organisation. A policy should consider<br />

assigning areas <strong>of</strong> responsibility to nominated roles in the organisation; detailed<br />

procedures will devolve these down to named individuals.<br />

Responsible groups are likely to include: <strong>records</strong> managers <strong>and</strong> information<br />

managers; information systems <strong>and</strong> information technology managers; business<br />

managers <strong>and</strong> process owners; end users. Areas <strong>of</strong> responsibility which might be<br />

considered for each group are suggested in the following section.<br />

2.39 Procedures should be developed, implemented <strong>and</strong> validated to ensure that the<br />

policy requirements are being met<br />

While a corporate policy aims to set out the broader principles which should be<br />

applied to <strong>electronic</strong> <strong>records</strong>, more detailed packages <strong>of</strong> specific policies <strong>and</strong><br />

procedures will need to be developed in key areas. Therefore, a general policy

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