Memo: SLSNSW Pre-Season Radio Equipment Servicing - Update

MemorandumTo:Branch Presidents, Branch Directors of Lifesaving, Branch CEO’s & Staff,Club Presidents/Captains, Gear Steward/Radio OfficerFrom: Murray Copas – Lifesaving OfficerDate: 15 July 2013Subject: Pre-Season Radio Equipment Servicing - updateAll lifesaving radios (handhelds and Club/ATV/4WD base sets) can now be sent to SLSNSW endorsed service agents for annualpre-season servicing and reprogramming. This should be completed prior to 2013-2014 branch gear and equipment inspections.Attached to this document is the updated list of all SLSNSW endorsed radio service agents. Only these providers will hold theupdated SLSNSW frequency list and relevant SLS programming information.Any club/service which does not have their radios serviced and reprogrammed by a SLSNSW endorsed service agent will likelyhave under/non performing radios.Once service & repair is complete, SLS clubs and services should input the information into SurfGuard (OrganisationalManagement)Summary of Changes: New Frequencies for Infill Translators New InfrastructureCape Byron translator (ALS)Coalcliff translator (pending)Lennox Head translatorMollymook translatorEvans Head translatorMalua Bay translatorNambucca translator (installed 2012/2013)Tathra translatorForster translatorMerimbula translatorPacific Palms translatorHawks Nest translatorSwansea translatorGarie translatorSussex translator Inclusion of Automatic Number Identification (ANI)This is a 5 digit tone (caller ID) transmitted by each radio. The rollout of ANI will assist SurfCom’s and other services identifythe source of unreadable or unplanned transmissions. This is particularly important for member safety (if in an isolated/poorcoverage area & needing help) and also if a radio is ‘stuck’ on transmit and tying up the entire radio network (someone sittingon their radio or a faulty radio).If you have any questions or require any assistance, please don’t hesitate to contact SLSNSW.Attachments/References1) (2013) SLSNSW Endorsed Radio Service Agent List2) ANI example3) SLSNSW SOP’s - Radio Communications (LS7.1 – LS7.3)4) SLSNSW club/service primary repeater listsSurf Life Saving New South Wales3 Narabang Way Belrose | PO Box 307 Belrose NSW 2085 AustraliaT +61 2 9471 8000 F +61 2 9471 8001 E experts@surflifesaving.com.auFundraising Authority No. CFN11033 ABN: 93 827 748 379www.surflifesaving.com.au

LOCATION BRANCH ANI TONE RANGEBallina Lighthouse & Lismore SLSC FNC 20000-20209Coffs Harbour SLSC NC 25210-25419Macksville-Scotts Head SLSC MNC 30630-30839Pacific Palms SLSC LNC 35840-36049Caves Beach SLSC HUNTER 40420-40629MacMasters Beach SLSC CC 45630-45839Palm Beach SLSC SNB 53150-53359Cronulla SLSC SYDNEY 56050-56259Thirroul SLSC ILLAWARRA 62520-62729Nowra-Culburra SLSC SC 65840-66049Moruya SLSC FSC 70630-70839Each Branch is allocated a number range e.g FNC 20 000 to 25 000Each SLSNSW club recieves a specific allotment within the branch range.

SLSNSW Branch/Club Endorsed Radio Suppliers/Service AgentsRegionCompanyContactSupply agent of:John Nolan Two-Way Radio John NolanOffice/Postal: 480 Tweed Valley Way Murwillumbah NSW 2484 Tait IcomFAR NORTHwww.johnnolan2wayradio.com M: 0410 555 688 P: (02) 6672 2077 Simoco VertexCOASTE: johnnolan2wayradio@gmail.com GMENorthern Communications Scott BarkerOffice: 120 Casino St South Lismore NSW 2480 Tait Icomwww.northern.com.au M: 0412 664 678 Postal: PO Box 3009 Lismore DC NSW 2480 Simoco VertexFNC-NCE: scott@northern.com.au P: (02) 6622 1651 GME KenwoodNORTH COASTNC-MNCLOWER NORTHCOASTHUNTERHUN-CCCENTRAL COASTSYDNEYNORTHERNBEACHESSYDNEYNorthern Rivers Communications David PriestOffice/Postal: 88 Victoria St Grafton NSW 2460 Tait IcomWeb: www.nrcomms.com.au M: 0428 665 938 P: (02) 6642 7287 Simoco MotorolaE: david@nrcomms.com.au GMEVertel Andrew Juffermans Head TechnicianOffice: Unit 1, 1 Industrial Dr Coffs Harbour NSW 2450 Tait Icomwww.vertel.com.au E: info@vertel.com.au Postal: PO Box 2451 Coffs Harbour NSW 2450 Simoco KenwoodP: 1300 837 835OmnitronicsManning Communications Hugh McAdamOffice/Postal: 39 Muldoon St Taree NSW 2430 Tait Icomwww.manningcommunications.com.au M: 0408 653 295 P: 6551 5300 Simoco MotorolaE: hugh@manningcommunications.com.au GME KenwoodGencom Newcastle Phil Holden , Radio Servicing TechnicianOffice/Postal: 180 Hannell St Wickham NSW 2293 Tait Icomwww.gencom.com.au E: philiph@gencom.com.au P: 4920 3333 Simoco MotorolaGME KenwoodKarera Andrew BradfieldContracts to: sales@karera.com Hytera Taitwww.karera.com M: 0428 477 599 Office/Postal: Unit 2/49 Gavenlock Rd Tuggerah NSW 2259 Icom KenwoodE: andrew.bradfield@karera.com P: 4355 1599Gencom Gosford Richard Jenkins, Service ManagerOffice/Postal: 316 Mann St West Gosford NSW 2250 Tait Icomwww.gencom.com.au E: richardj@gencom.com.au P: (02)4324 7844 Simoco MotorolaWeb: GME KenwoodMowbray Radio Bob RichardsOffice/Postal: 115 Fuller St Collaroy Plateau NSW 2097 Tait IcomM: 0427 240 995 P: 9982 2376 Vertex GMEE: rjrich@ozemail.com.au KenwoodVertel Larrisa JonesOffice: 15-17 William Street Alexandria NSW 2015 Tait Icomwww.vertel.com.au E: marketing@vertel.com.au Postal: PO Box 126 Rosebery NSW 1445 Simoco KenwoodP: 1300 837 835OmnitronicsMetro Communications Michael NieuwendykOffice/Postal: 114/116 Hattersley St Banksia NSW 2216 Tait Simocowww.metrocomm.com.au E: michael@metrocomm.com.au P: (02) 9599 1555 Vertex GMEKenwoodMasterCom Bernadette LangfordOffice: Unit 2, 136 Railway Pde Granville NSW 2142 Tait Icomwww.mastercom.com.au E: sales@mastercom.com.au Postal: PO Box 303 Granville NSW 2142 Vertex MotorolaRobert GloverP: (02) 8821 9555 GMEE: service@mastercom.com.au

LS7.1 RADIO COMMUNICATIONSSection: LS7 Radio Communications Page: 1 of 1Date: 22 nd September 2012PurposeTo outline club/service radio communications requirements for lifesaving operations in NSW.PolicyAll SLS clubs/services/branches shall met the SLSNSW radio/communication requirements whenundertaking lifesaving operations, including:−−SLSNSW approved radio equipment (types/models)−−SLSNSW approved radio frequencies (channels)−−Coordinating though SLSNSW approved SurfCom’s• All SLS clubs/services/branches shall utilise and operate within the SLSNSW approved radio network.No service shall undertake lifesaving operations on alternative networks or establish their ownalternative radio communications networks unless authorised by SLSNSW.• All surf life saving clubs/services in NSW shall utilise a SLSNSW endorsed SurfComcommunications/coordination centre for lifesaving operations. No surf life saving serviceshall implement their own ‘SurfCom type’ entity without the authorisation of SLSNSW.• Only SLSNSW approved radio frequencies and channel allocations shall be programmed into SLS radios.No unapproved frequencies or frequency changes shall be permitted without the approval of SLSNSW.• SLS radio frequencies are licensed and managed by SLSNSW. No surf life saving service in NSW shallapply for or implement frequencies through the ACMA for lifesaving operations outside of the SLSNSWfrequency plan.• All SLS radios shall be serviced annually by a licensed and SLSNSW endorsed technician/service agent.• Only SLSNSW approved, licensed agents/service technicians may service or program SLS radios.• All SLS services must be contactable via radio if conducting lifesaving operations in regular patrolcoverage areas.• All SLS radios must meet the minimum SLSNSW radio specifications as outlined in this document.• Only approved SLS club/service officers/personnel (who are currently SLS/ALS members/staff)shall utilise and operate lifesaving radio equipment and monitor lifesaving frequencies. Externalpartner agencies/stakeholders shall require written permission to hold, use or monitor SLSNSWradio frequencies.LS7. RadioCommunications98 | STANDARD OPERATING PROCEDURES LIFESAVING SERVICES

LS7.2 RADIO SPECIFICATIONSSection: LS7 Radio Communications Page: 1 of 3Date: 22 nd September 2012PurposeTo outline minimum radio specifications for SLS radios used in NSW.DefinitionsBase-set/Mobile-Set:Portable/Handheld:Fixed radio unit-usually located in towers/clubs or ATV/4WDRadio units used/carried by individual lifesavers/lifeguardsLifesaving Operations: Patrolling/Emergency Response/Training/Events/CarnivalsPolicy1. Only SLSNSW approved radio makes or models shall be utilised for lifesaving operations.2. Radios for lifesaving operations shall be purchased only from SLSNSW approved suppliers/dealers andmust be Australian type approved radios.3. Only SLSNSW approved radio service agents shall be authorised to service or program SLS radios.4. SLS radios shall only have the SLSNSW schedule of radio frequencies/channels programmed into them(additional frequencies must have SLSNSW written approval and subsequent records updated on theSLSNSW frequency schedule).5. No one other than authorised SLSNSW personnel shall provide SLSNSW frequencies to other parties, andno other radios other than SLS radios shall hold SLSNSW frequencies without SLSNSW approval in writing.6. External (non SLS) services with authorisation to hold SLS frequencies shall reapply to SLSNSW annually.7. SLS clubs/services shall service all radio equipment annually, including frequency/channel alignment.8. Only those ‘special functions’ approved by SLSNSW and provided to endorsed radio suppliers/serviceagents shall be activated on SLS radios.9. SLS services shall utilise only radios which meet the following specifications to ensure optimal workingability within the SLSNSW radio network for lifesaving operations.Radio Equipment Minimum Requirements:SpectrumRadio TypeRadio ModeFrequency RangePower OutputChannel SpacingChannelsChannel SelectionSignalingUHFBase-set/Mobile-Set or Portable/hand-heldConventional/PMRUHF 450–520MHz (UW)4 Watt (portable/handheld)25 Watt (base-set/mobile-set)12.5 kHz (narrow)50 + minimum100 + recommendedPush button with LCD (> 50 channel)5 Tone (CCIR) Selcall ANI capableCTCSS encode/decode (sub-tone) capableLS7. RadioCommunicationsSTANDARD OPERATING PROCEDURES LIFESAVING SERVICES | 99

LS7.2 RADIO SPECIFICATIONSSection: LS7 Radio Communications Page: 3 of 3Date: 22 nd September 2012Channel 10 PA Channel 10PA Only if required (requiresSLSNSW approval)Channel 11Council LifeguardChannel11Council nameOnly if required – notrecommended (requiresSLSNSW approval)Channel 25-26 Training Channels 25TRAIN Simplex CB trainingchannelThen ALL-STATE repeaters listed as actual repeater channel numbers Nth-SthChannel 41 CUDGEN repeater 41CUDGEChannel 43 ST HELENA repeater 43STHELEChannel 45 BALLINA repeater 45BALLINEtc etc Etc etc Etc etcAny radios with only 16 channels should be phased out (natural attrition), but in the short term will beprovided a special channel plan that includes only branch repeater channels + other branch repeater to thenorth and south.LS7. RadioCommunicationsSTANDARD OPERATING PROCEDURES LIFESAVING SERVICES | 101

LS7.3 RADIO EQUIPMENT MAINTENANCESection: LS7 Radio Communications Page: 1 of 1Date: 22 nd September 2012PurposeTo outline the recommended maintenance procedures for SLS radios.PolicyRadio Servicing/Preventative MaintenanceAll radio equipment shall be annually serviced by a SLSNSW endorsed service agent/technician – to ensurethe integrity of equipment and lifesaving service provision.Equipment needs to be checked for (at a minimum):• Channel/frequency assignment• Battery condition• Transmit power levels• Correct CTCSS number and formatPreseason Radio TestsClubs/Services and SurfCom’s should conduct a series of preseason radio tests with all lifesaving serviceswithin the SurfCom coverage area.Testing should commence no later than one month before the start of the season to enable issues to beidentified and rectified so as to not inhibit lifesaving operations.Radio Programming/FrequenciesAll radios shall be programmed only by a SLSNSW endorsed licensed technician/agent as per SLSNSWspecifications and allocations. Radio frequencies schedules are maintained by SLSNSW and are providedonly to endorsed radio service agents. They shall not be provided to other clubs/services or other bodies/persons. No alterations to radio programming shall be undertaken without SLSNSW authorisation – toensure adherence to licenses and to ensure radio channels are correctly documented (SLSNSW).LS7. RadioCommunications102 | STANDARD OPERATING PROCEDURES LIFESAVING SERVICES

Club - Service Branch Profile Additional NotesFingal Rovers FNC Cudgen RepeaterCudgen Headland FNC Cudgen RepeaterSalt FNC Cudgen RepeaterCabarita Beach FNC Cudgen RepeaterBrunswick FNC St Helena RepeaterByron Bay FNC St Helena RepeaterLennox Head FNC Lennox Head Translator Frequency changeBallina FNC Ballina RepeaterEvans Head FNC Evans Head Translator Frequency changeYamba FNC Yamba RepeaterMinnie Water NC Minnie Water RepeaterRed Rock-Corindi NC South Solitary RepeaterWoolgoolga NC South Solitary RepeaterCoffs Harbour NC South Solitary RepeaterSawtell NC South Solitary RepeaterBellinger Valley-North Beach NC South Solitary RepeaterUrunga NC South Solitary RepeaterNambucca Heads NC Nambucca Translator NEWMacksville-Scott Head MNC Mt Yarrahappini RepeaterSouth West Rocks MNC Mt Yarrahappini RepeaterKempsey-Cresent Head MNC Mt Yarrahappini RepeaterHat Head MNC Smokey Cape RepeaterPort Macquarie MNC Transit Hill RepeaterTacking Point MNC Transit Hill RepeaterWauchope-Bonny Hills MNC Transit Hill RepeaterCamden Haven MNC Transit Hill Repeater

Club - Service Branch Profile Additional NotesCrowdy Head LNC Crowdy Head RepeaterTaree-Old Bar LNC Crowdy Head RepeaterBlack Head LNC Crowdy Head RepeaterForster LNC Forster Translator Frequency changeCape Hawke LNC Crowdy Head RepeaterPacific Palms LNC Pacific Palms Translator Frequency changeTea Gardens-Hawks Nest HUN Hawks Nest Translator Frequency changeFingal Beach HUN Gan Gan RepeaterBirubi HUN Gan Gan RepeaterStockton HUN Shepherds Hill RepeaterNobbys HUN Shepherds Hill RepeaterNewcastle HUN Shepherds Hill RepeaterCooks Hill HUN Shepherds Hill RepeaterDixon Park HUN Shepherds Hill RepeaterMerewether HUN Shepherds Hill RepeaterCaves Beach HUN Shepherds Hill RepeaterCatherine Hill Bay HUN Shepherds Hill RepeaterRedhead HUN Swansea Translator Frequency changeSwansea Belmont HUN Swansea Translator Frequency changeThe Lakes CC Norah Head RepeaterSoldiers Beach CC Norah Head RepeaterNorth Entrance CC Norah Head RepeaterThe Entrance CC Norah Head RepeaterToowoon Bay CC Norah Head RepeaterShelly Beach CC Norah Head RepeaterWamberal CC Avoca Ridge RepeaterTerrigal CC Avoca Ridge RepeaterNorth Avoca Beach CC Avoca Ridge RepeaterAvoca Beach CC Avoca Ridge RepeaterOcean Beach CC Avoca Ridge RepeaterUmina CC Avoca Ridge RepeaterCopacabana CC Copacabana TranslatorMacmasters Beach CC Copacabana TranslatorKillcare CC Killcare Translator

Club - Service Branch Profile Additional NotesNorth Palm Beach SNB Barrenjoey RepeaterPalm Beach SNB Barrenjoey RepeaterWhale Beach SNB Barrenjoey RepeaterAvalon Beach SNB Warringah Repeater NEW Primary RepeaterBilgola SNB Warringah Repeater NEW Primary RepeaterNewport SNB Warringah Repeater NEW Primary RepeaterBungan Beach SNB Warringah Repeater NEW Primary RepeaterMona Vale SNB Warringah Repeater NEW Primary RepeaterWarriewood SNB Bilgola RepeaterNorth Narabeen SNB Warringah RepeaterNarabeen Beach SNB Warringah RepeaterSouth Narabeen SNB Warringah RepeaterCollaroy SNB Warringah RepeaterLong Reef SNB Warringah RepeaterDee Why SNB Warringah RepeaterNorth Curl Curl SNB Warringah RepeaterSouth Curl Curl SNB Warringah RepeaterFreshwater SNB Warringah RepeaterQueenscliff SNB Warringah RepeaterNorth Steyne SNB Warringah RepeaterManly SNB Warringah RepeaterNorth Bondi SYD Bondi RepeaterBondi SYD Bondi RepeaterTamarama SYD Bondi RepeaterBronte SYD Bondi RepeaterClovelly SYD Bondi RepeaterCoogee SYD Bondi RepeaterMaroubra SYD Bondi RepeaterSouth Maroubra SYD Bondi RepeaterWanda SYD Bondi RepeaterElouera SYD Bondi RepeaterNorth Cronulla SYD Bondi RepeaterCronulla SYD Bondi RepeaterGarie SYD Garie Translator Frequency changeEra SYD Maddens Plain RepeaterBurning Palms SYD Maddens Plain Repeater

Club - Service Branch Profile Additional NotesHelensburgh Stanwell Park ILL Coalcliff Translator NEWCoalcliff ILL Coalcliff Translator NEWScarborough Wombarra ILL Coalcliff Translator NEWColedale ILL Coalcliff Translator NEWAustinmer ILL Coalcliff Translator NEWThirroul ILL Coalcliff Translator NEWSandon Point ILL Hill 60 RepeaterBulli ILL Hill 60 RepeaterWoonona ILL Hill 60 RepeaterBellambi ILL Hill 60 RepeaterCorrimal ILL Hill 60 RepeaterTowradgi ILL Hill 60 RepeaterFariy Meadow ILL Hill 60 RepeaterNorth Wollongong ILL Hill 60 RepeaterWollongong ILL Hill 60 RepeaterPort Kembla ILL Hill 60 RepeaterWindang ILL Hill 60 RepeaterWarilla-Barrack Point SC Saddleback RepeaterShellharbour SC Saddleback RepeaterKiama Downs SC Saddleback RepeaterKiama SC Saddleback RepeaterGerringong SC Saddleback RepeaterShoalhaven Heads SC Saddleback RepeaterNowra-Culburra SC Point Perpendicular RepeaterSussex Inlet SC Sussex Translator Frequency changeMollymook SC Mollymook Translator NEWMollymook Jet Ski SC Mollymook Translator NEWBatemans Bay FSC Malua Bay Translator NEWBroulee Surfers FSC Mt Wandera RepeaterMoruya FSC Mt Wandera RepeaterNarooma FSC Montague Island RepeaterBermagui FSC Montague Island RepeaterTathra FSC Tathra Translator NEWPambula FSC Merimbula Translator NEW