Member Handbook - Los Angeles County Department of Health ...

Medi-Cal Member Handbook / Benefit Year 2006-2007This Member Handbook:Why is it important to you?This Member Handbook has important information.Keep this handbook where you can find iteasily. This handbook contains information on:• How and from whom to get care• What types of care are and are not covered• Whom to contact if you have problems• Your rights regarding Medi-Cal and how youare treated.In this handbook, we use “you” and “your” tomean “the Medi-Cal member.” Only themember can get the benefits talked about inthis handbook.Your Member Handbook is also called theCombined Evidence of Coverage and DisclosureForm. It gives only a summary ofL.A. Care Health Plan policies and rules. Youmust look at the contract between L.A. Careand the California Department of HealthServices to learn the exact terms and conditionsof coverage. Call L.A. Care if you wouldlike a copy of the contract.Need this handbook in another language?Call Community Health Plan if you would likeyour handbook in this language. (English)Llame a Community Health Plan si desea unacopia del manual en este idioma. (Spanish)лé³Ó³ÛÝ»ù Community Health Plan, »Ã»ó³ÝϳÝáõÙ »ù ëáõÛÝ ï»Õ»Ï³·ÇñÝ áõݻݳÉÑ»ï»õÛ³É É»½íáí` (Armenian)如 果 您 想 取 得 後 述 語 言 的 手 冊 , 請 致 電Community Health Plan。( 高 棉 文 ) (Chinese)اگر این دفترچه را به این زبان می خواهید ‏(فارسی)‏ بهCommunity Health Plan زنگ بزنید.‏sUmTUrs&BæeTA Community Health Plan ebIG~kcg'VnesovePA t¨maenH CaPasaExµr . (Khmer)Community Health Plan에게 전화를 하시면 이핸드북을 다른 언어로 받아보실 수 있습니다.(Korean)Tumawag sa Community Health Plan kungkailangan mo ang handbook sa lengguwaheng ito.(Tagalog)Позвоните в офис Community Health Plan, еслиВам необходим данный справочник наследующем языке. (Russian)Xin goïi Community Health Plan neáu quyù vòmuoán coù cuoán caåm nang baèng ngoân ngöõ naøy.(Vietnamese)Call Community Health Plan ifyou would like this book in largeprint or alternate format.Whom do I call and when?You can call your Primary Care Physician(PCP)—your doctor —when you:• need an appointment• need a check up• are sick• need urgent care services in Los AngelesCounty• have a health question1Community Health Plan Member Services Department toll-free 1-800-475-5550L.A. Care Health Plan Member Services Department toll-free 1-888-4LA-Care or 1-888-452-2273