ESRI Discussion Paper Series No. 127 企業の組織的・人 ... - 九州大学

How Does Information Technology Pay Off ?Firm-level Evidence in Organizational Structures and Human Resource ManagementAkihiko Shinozaki *[Abstract]The purpose of this study is to investigate how corporate reforms in organizational structures andhuman resource management affect the effective use of information technology based on thenation-wide survey data from 3141 firms. Multiple comparison analysis revealed four observations.First, reforms in organizational structures and human resource management significantly affect theeffectiveness of information technology. Second, small size firms have difficulties on humanresource management in their use of the technology. Third, some industries such as medical serviceand education are less enthusiastic to effective use of information technology. Fourth, heavy users ofinformation technology are located in Tokyo Metropolitan, but they are not always successful in the“effective” use of the technology due to the mismatch of corporate reforms.Keywords: Information Technology, Corporate Reforms, Organizational Structures, HumanResource Management, Firm Size, Regional Differences, Japanese Industry.JEL Code: D21, L25, O12*Kyushu University, Japan (shino@en.kyushu-u.ac.jp).3