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Product Training GuideOctober 2012Employee Use Only


<strong>Tempur</strong>-<strong>Pedic</strong> is committed to becoming <strong>the</strong> world’sfavorite mattress and pillow brand. To achieve this goal,we must continue to drive innovation to ensure we have<strong>Tempur</strong>-<strong>Pedic</strong> ® products that appeal to everyone and thateveryone knows <strong>the</strong>y will sleep better on a <strong>Tempur</strong>-<strong>Pedic</strong> ®mattress and pillow.As we strive to convey <strong>the</strong> <strong>Tempur</strong>-<strong>Pedic</strong> ® message to<strong>the</strong> world, we know it is imperative that you have a deepunderstanding of our products, <strong>the</strong> unique benefits ofTEMPUR ® material and <strong>the</strong> unsurpassed satisfaction ofour owners. We believe you’ll find this Product TrainingGuide an invaluable resource as you sell and support <strong>the</strong>most highly recommended bed in America.


Table of Contents<strong>Tempur</strong>-<strong>Pedic</strong> ® is “<strong>the</strong> most highly recommended bed in America Ṭ M ” ........................................4TEMPUR-Adapt TM Technology......................................................................................................6Navigating <strong>the</strong> Line........................................................................................................................8The Complete Sale........................................................................................................................9Building <strong>the</strong> perfect <strong>Tempur</strong>-<strong>Pedic</strong> ® Sleep System for everyone.<strong>Tempur</strong>-<strong>Pedic</strong> ® Bed CollectionsThe GrandBed by <strong>Tempur</strong>-<strong>Pedic</strong> ® and The GrandPillow by <strong>Tempur</strong>-<strong>Pedic</strong> ® ....................10TEMPUR-Ergo TM Grand System..........................................................................................11TEMPUR-Allura TM ................................................................................................................12TEMPUR-Rhapsody TM .........................................................................................................13TEMPUR-Rhapsody TM Breeze.............................................................................................14TEMPUR-Contour TM Signature............................................................................................15TEMPUR-Contour TM Select.................................................................................................16TEMPUR-Weightless TM Supreme........................................................................................17TEMPUR-Weightless TM Select.............................................................................................18TEMPUR-Cloud ® Luxe........................................................................................................19TEMPUR-Cloud ® Supreme.................................................................................................20TEMPUR-Cloud ® Supreme Breeze.....................................................................................21TEMPUR-Cloud ® Select......................................................................................................22TEMPUR -Simplicity TM Soft..................................................................................................23TEMPUR -Simplicity TM Medium...........................................................................................24TEMPUR -Simplicity TM Firm.................................................................................................25TEMPUR-Ergo TM Advanced System...........................................................................................26TEMPUR-Ergo TM System.............................................................................................................28TEMPUR-Ergo TM Adjustable Base Collection Comparisons .....................................................30Commonly asked Questions about <strong>the</strong> TempuR-Ergo Adjustable Base Collection ............31<strong>Tempur</strong>-<strong>Pedic</strong> ® Foundation.........................................................................................................32Use and Care Instructions...........................................................................................................33<strong>Tempur</strong>-<strong>Pedic</strong> ® Pillow Collections...........................................................................................34<strong>Tempur</strong>-<strong>Pedic</strong> ® Linens Collection................................................................................................36<strong>Tempur</strong>-<strong>Pedic</strong> ® Mattress and Pillow Protectors..........................................................................37<strong>Tempur</strong> ® Material vs. Competitors...........................................................................................38Frequently Asked Questions.......................................................................................................40Glossary of <strong>Tempur</strong> ® Terms......................................................................................................42<strong>Tempur</strong>-<strong>Pedic</strong>’s History and Accolades......................................................................................43Warranties....................................................................................................................................44<strong>Tempur</strong>-<strong>Pedic</strong> ® Comfort Products..............................................................................................46<strong>Tempur</strong>-<strong>Pedic</strong> ® Pillows................................................................................................................48<strong>Tempur</strong>-<strong>Pedic</strong> ® Sleep Systems Comparison..............................................................................503


<strong>Tempur</strong>-<strong>Pedic</strong> ® is “<strong>the</strong> most highlyrecommended bed in America.TM ”Current owners are talking... And people are listening!92% of <strong>Tempur</strong>-<strong>Pedic</strong> ® owners have told o<strong>the</strong>rs about<strong>the</strong> <strong>Tempur</strong>-<strong>Pedic</strong> ® Brand. <strong>Tempur</strong>-<strong>Pedic</strong> ® owners loveto share <strong>the</strong>ir enthusiasm about <strong>the</strong>ir mattress.42% of owners report that one or more of <strong>the</strong> people<strong>the</strong>y told about <strong>the</strong>ir <strong>Tempur</strong>-<strong>Pedic</strong> ® mattress setpurchased one.Number of <strong>Tempur</strong>-<strong>Pedic</strong> ® Referrals by OwnersNumber of <strong>Tempur</strong>-<strong>Pedic</strong> ® Referrals that Purchased Mattress Set30%20%10%0%0people1-5people6-10people11-29people30+people20%15%10%5%0%1person2people3people4peopleSource: 2010 Blackstone Group <strong>Tempur</strong>-<strong>Pedic</strong> Owners StudySource: 2010 Blackstone Group <strong>Tempur</strong>-<strong>Pedic</strong> Owners Study4


Consumer Rated #1*More than 7 million<strong>Tempur</strong>-<strong>Pedic</strong>® owners agree...your best night's sleepis on a <strong>Tempur</strong>-<strong>Pedic</strong>® bed.<strong>Tempur</strong>-<strong>Pedic</strong> ® owners LOVE <strong>the</strong>ir beds and <strong>the</strong>yare more satisfied than owners of any traditionalmattress brand. Perhaps <strong>the</strong> only thing <strong>the</strong>y enjoymore than <strong>the</strong>ir <strong>Tempur</strong>-<strong>Pedic</strong> ® mattresses istelling people about <strong>the</strong>m!When a new <strong>Tempur</strong>-<strong>Pedic</strong> ® owner walks out ofyour store, <strong>the</strong>y become a passionate salesperson,talking to friends, family — even perfect strangers— about <strong>the</strong>ir experience.Source: 2010 Blackstone Group <strong>Tempur</strong>-<strong>Pedic</strong> Owners Study* 2012 Mattress Industry Consumer Research (<strong>Tempur</strong>-<strong>Pedic</strong> ranks #1 in future purchaseintent and brand awareness) and consumer review magazine.Owner SatisfactionHigh rates of satisfaction are <strong>the</strong> key initial drivers forfrequency and efficacy of word-of-mouth messaging.0 10 20 30 40 50 60 70 80 90 10098% of <strong>Tempur</strong>-<strong>Pedic</strong> ® owners aresatisfied with <strong>the</strong> quality of <strong>the</strong>ir mattress.92% of <strong>Tempur</strong>-<strong>Pedic</strong> ® owners are satisfiedoverall with <strong>the</strong>ir mattress.95% of <strong>Tempur</strong>-<strong>Pedic</strong> ® owners are satisfiedwith <strong>the</strong> comfort of <strong>the</strong>ir mattress.87% of <strong>Tempur</strong>-<strong>Pedic</strong> ® owners say <strong>the</strong>ir expectationsof <strong>the</strong>ir mattress have been met or exceeded.98%92%95%87%5


Your unique body profileWhy <strong>Tempur</strong>-<strong>Pedic</strong> ® is rated #1 by consumers...TEMPUR-Adapt TM TechnologyTEMPUR ® materials, only found in <strong>Tempur</strong>-<strong>Pedic</strong> ® beds, are not ordinary memory foam. Only TEMPUR materialshave TEMPUR-Adapt TM Technology allowing <strong>the</strong>m to continuously sense and conform to your individual body weight,your unique shape and your unique body temperature throughout <strong>the</strong> night. You and your partner always enjoy fewerdisturbances; personalized, body-aligning support; and proven cool comfort.Pressure & MotionAbsorptionMillions of individually adjustingTEMPUR ® cells absorb your weight andmovements to help relievepainful pressure points, reducetossing and turning, and help you sleepmore soundly.Body AligningSupportMillions of individually adjustingTEMPUR ® cells continuously senseyour unique body weight, shape andtemperature to conform more precisely toyour body instead of hammocking.Proven CoolComfortMillions of individually adjustingTEMPUR ® cells feature our AdvancedCooling Structure that continuouslyconducts heat away from your bodyto keep you cool and comfortablethroughout <strong>the</strong> night.Pressure & MotionAbsorptionBody Aligning SupportProven CoolComfortPersonalized comfortBody WeightBody TemperatureBody Shape6


2012 Mattress Industry Consumer Research (<strong>Tempur</strong>-<strong>Pedic</strong> ranks #1in future purchase intent and brand awareness) and consumer review magazine.Proven cool. Now even cooler.˚FSurface TempCOOLERWarmer98.0˚97.5˚97.0˚96.5˚96.0˚95.5˚95.0˚O<strong>the</strong>r Major ManufacturersLeading Gel Foam 1Leading Gel Foam 2Leading Gel Foam 3TEMPUR-Cloud ® SupremeTEMPUR-Rhapsody TEMPUR-Cloud ® Supreme BreezeTEMPUR-Rhapsody Breeze<strong>Tempur</strong>-<strong>Pedic</strong> ® beds were proven to sleep cooler than <strong>the</strong> competition, including beds with gel.AdvancedCoolingStructureTEMPUR ® cells conduc<strong>the</strong>at away from your body.In independent tests designed to measureheat generated and retained during aseven-hour period, Ergonomie InstitutMünchen, a TÜV approved lab, found <strong>the</strong>TEMPUR-Cloud ® Supreme, TEMPUR-Rhapsody , TEMPUR-Cloud ® SupremeBreeze and TEMPUR-Rhapsody Breezebeds sleep cooler than <strong>the</strong> competition.TÜV Rheinland is <strong>the</strong> leading globalauthority on heat-related product testingand certifications worldwide. Learn moreabout <strong>the</strong> test methodology and TÜVRheinland at tempurpedic.com/sleepscool.TEMPUR-HD ® materialTEMPUR-HD, ® <strong>the</strong> higher density formulation of ourproprietary TEMPUR ® material, features more TEMPUR ®cells across <strong>the</strong> surface to conform precisely to yourentire body and provide unsurpassed pressure-relievingcomfort, <strong>the</strong>rapeutic support and luxurious, deep sleep.TEMPUR-ES ® materialTEMPUR-ES, ® our softest TEMPUR ® materialformulation, delivers an innovative balance of pillowycomfort, pressure-relief and more responsive support.You get <strong>the</strong> soft feel you want plus <strong>the</strong> benefits anddurability you expect from <strong>Tempur</strong>‐<strong>Pedic</strong> ® beds.TEMPUR ® materialTEMPUR ®TEMPUR ® pressure relieving material, our originalproprietary breakthrough in sleep technology, conformsto your exact shape, virtually eliminates <strong>the</strong> painfulpressure points that cause you to toss and turn andabsorbs any sleep disrupting movements of your partner.MaterialsTEMPUR-Essential TM MaterialTEMPUR-Essential TM material provides <strong>the</strong> necessaryquality, long-lasting comfort and contouring supportthat only <strong>Tempur</strong>-<strong>Pedic</strong> can deliver. You’ll experienceabsorption of movement and relief from pressurepoints so you can sleep soundly.TEMPUR-CLIMATE TM MATERIALTEMPUR-Climate, our new proprietary formulafeatures a unique oversized, open-cell structureto channel excess heat fur<strong>the</strong>r away from <strong>the</strong>sleeper and out of <strong>the</strong> mattress.TEMPUR-FLOAT TM MATERIALTEMPUR-Float TM material returns to its original shapemore quickly than o<strong>the</strong>r TEMPUR ® materials for extraresponsiveness and effortless movement.7


<strong>Tempur</strong>-<strong>Pedic</strong> ® has <strong>the</strong> perfect bed for everyone!As you now know, <strong>Tempur</strong>-<strong>Pedic</strong> ® owners are more satisfied than owners of any traditional mattress brand.A key to achieving that deep level of satisfaction is finding <strong>the</strong> bed that delivers <strong>the</strong>ir perfect balance ofcomfort, support and <strong>the</strong> unique benefits only <strong>Tempur</strong>-<strong>Pedic</strong> ® beds can deliver. We believe <strong>the</strong> path to finding<strong>the</strong> right <strong>Tempur</strong>-<strong>Pedic</strong> ® bed begins with choosing <strong>the</strong>ir perfect pillow, <strong>the</strong>n setting a feel preference baselinewith a three bed Comfort Test. The <strong>Tempur</strong>-Adapt TM Core Benefits and o<strong>the</strong>r ways <strong>the</strong>y can enhance <strong>the</strong>ircomfort should be explained as you navigate <strong>the</strong> <strong>Tempur</strong>-<strong>Pedic</strong> ® Line using <strong>the</strong> matrix below to relate andcompare <strong>the</strong> unique benefits of each bed.Navigating <strong>the</strong> LineEXCELLENT TEMPUR-Adapt TM Technology ULTIMATEWeightlessTMWeightlessTMTEMPURCOLLECTIONTEMPUR-CCOLLECTION®TEMPUR-CloudCOLLECTIONFIRMMEDIUMSOFT8


The Complete SaleGreeting anddiscoveryquestionsIntroduction to<strong>Tempur</strong>-<strong>Pedic</strong> ®Demonstrate<strong>the</strong> benefits ofTEMPUR-Adapt TMTechnlogyNavigate to yourcustomer'scomfortpreferenceGive <strong>the</strong>customer yourTEMPUR-Ergo TMpresentationTMMedium-Soft to Extra-Firm FeelUltra-Soft to Soft FeelThe TEMPUR-Contour TM Collection deliversour revolutionary sleep science breakthrough.By sensing your body shape, temperatureand weight <strong>the</strong>se mattresses conform to yourexact shape, virtually eliminating <strong>the</strong> painfulpressure points that cause you to toss andturn and absorbing any sleep disruptingmovements of your partner.The TEMPUR-Cloud TM Collectionenvelops you in an innovativebalance of pillowy comfort,pressure-relief and support. You get<strong>the</strong> soft, plush feel you want plus <strong>the</strong>benefits and durability you expectfrom <strong>Tempur</strong>‐<strong>Pedic</strong> ® beds.TMWeightlessMedium to Medium-SoftSoft, Medium or Firm FeelThe TEMPUR-Weightless TM Collectionprovides our famous all-over adaptive,continual support, plus extraresponsiveness whenever you movefor a feeling of weightless comfort andsupport. They deliver all <strong>the</strong> benefitsof personalized comfort and bodyaligningsupport.The <strong>Tempur</strong>-Simplicity TM Collectionprovides <strong>the</strong> necessary quality,long-lasting comfort and contouringsupport that only <strong>Tempur</strong>-<strong>Pedic</strong> ®beds can deliver. You’ll experienceabsorption of movement and relieffrom pressure points so you cansleep soundly on your choice of a soft,medium or firm mattress.9


The GrandBed by <strong>Tempur</strong>-<strong>Pedic</strong> ®Medium-Soft FeelTMProfile approximated 15"QuiltedTEMPUR‐HD ®TEMPUR‐HD ®TEMPUR ®Grand SupportSystemMatching Grand FoundationThe GrandBed by <strong>Tempur</strong>‐<strong>Pedic</strong> ® is pure extravagance. Dual Comfort Layersof TEMPUR-HD ® provide cushioned softness and <strong>the</strong> underneath TEMPUR ®Support Layer provides unsurpassed, pressure-free, body-cradling supportto ensure luxurious, deep sleep. The quilted cover is knitted of a spun Silk-Cashmere blend and accented with satin rope trim and diamond embossedMicroSuede. With beautiful tailoring and deeply luxurious comfort, this is a trulyextravagant sleep experience.• Luxurious, spun Silk-Cashmere blend cover is quilted with highlyconformingTEMPUR-HD ®• Dual Comfort Layers of TEMPUR-HD ® over a TEMPUR ® Support Layer forpressure-relieving comfort and support• Grand Support System provides support to TEMPUR ® layers andincreases air circulation• Advanced Cooling Structure conducts heat away from your body forproven cool comfort• Matching Grand Foundation (high or low profile) covered with <strong>the</strong> samediamond embossed MicroSuede textile as <strong>the</strong> mattress• Hypoallergenic• Patented, one-sided design—no flipping, rotating or turningWorks perfectly with ourTEMPUR-Ergo TM GrandAdjustable Base• 25-Year Limited WarrantyComplete this extravagantsleep experience with TheGrandPillow by <strong>Tempur</strong>-<strong>Pedic</strong> ®(Details on page 35 & 48)10


TEMPUR-Ergo TMGrandAdjustable Base SystemUpgrade your foundationto create <strong>the</strong> world’s mostadvanced sleep system.The GrandBed by <strong>Tempur</strong>-<strong>Pedic</strong> ® just mightbe <strong>the</strong> world’s most perfect mattress. Buteven this mattress can be made better with<strong>the</strong> TEMPUR-Ergo TM Grand Adjustable Base.Create your own personalized sleepingexperience with virtually unlimited ergonomicrest positions and rejuvenating massage, allcontrolled by a wireless remote.Features & Benefits:Give yourself <strong>the</strong> luxury of total relaxation by adding ourTEMPUR-Ergo TM Grand Adjustable Base to your GrandBed TMmattress. The TEMPUR-Ergo TM Grand Adjustable Base putsyou in control with an infinite number of ergonomic restpositions and rejuvenating massage. The wireless remote letsyou control movement from <strong>the</strong> comfort of your bed, as itelectronically adjusts to your every whim. Your bedroom willbecome <strong>the</strong> place you truly don’t want to leave.Infinite Adjustable Positions• Virtually unlimited head and foot positions increasecomfort, improve relaxation, help breathing and relievestress on your lower back• 70° degree upright angle makes it easy to read, watch TV,or use a laptop• Wall-hugging design keeps you near <strong>the</strong> night stand• Single button to automatically return mattress to <strong>the</strong> flatposition• Memory buttons store up to 4 memory positionsAdjustable Massage• Head and foot massage with rolling wave feature• Separate adjustments for massage intensity and rollingwave intensityWireless Remote Control• Simple, easy to understand buttons• Backlit buttons light up when a button is pressed forbetter visibility in low light environments• Remote works without pointing it directly at <strong>the</strong> receiverState-of-<strong>the</strong>-Art Electronics• Quiet operation with strong pulling/pushing power and along service life mean greater reliability• Exclusive Programmable Logic Controller (PLC) forupgradability• Metal motor housings for durability• 9 volt battery back-up for reserve power• Bed can be lowered during power outage or remote failureHeavy Duty Construction• Matching Retainer bar covers coordinate with <strong>the</strong>mattress and foundation• Adjustable headboard brackets are reinforced for stabilityand adjust to fit common headboard sizes• Longer rails eliminate "foot droop"• Sturdy base support with 6 legs• Powder coating provides best rust protection• Variable height adjustments easily match luxury bedframes (with optional leg extensions)Wireless Remote Control Features• LED Signature Light• Raise(+) Lower(-)• Return all sections to <strong>the</strong> Flat position• Increase(+) Reduce(-) Massage Intensity• Stop all Massage features• Program up to 4 Memory positions• Select 1 of 4 Massage Wave Speeds11


TM<strong>Tempur</strong>-AlluraMedium FeelTMProfile approximated 13.5"The <strong>Tempur</strong>-Allura TM features <strong>the</strong> ultimate pillow-top. A Super-thickTEMPUR‐HD ® Comfort Layer caresses your entire body with sumptuouscomfort, while <strong>the</strong> TEMPUR ® Support Layer ensures unsurpassed supportand greater pressure relief. The cover is a beautifully woven textile with quiltedTEMPUR-HD ® pillow top, elegant trim and Sand MicroSuede sides. You’ll enjoyluxurious sleep and high style.TEMPUR-HD ®TEMPUR ®Dual SupportSystemMatching Foundation• Breathable, luxurious cover with a quilted TEMPUR-HD ® pillow-top andMicroSuede Sides• <strong>Tempur</strong>-HD ® Comfort Layer provides plush comfort• TEMPUR ® Support Layer provides pressure-relieving comfort and support• Dual Support System base provides support to TEMPUR ® layers andincreases air circulation• Advanced Cooling Structure conducts heat away from your body forproven cool comfort• Matching Sand MicroSuede Foundation (Details on page 32)• Hypoallergenic• Patented, one-sided design—no flipping, rotating or turning• 25-Year Limited WarrantyWorks perfectly with ourTEMPUR-Ergo TM AdvancedAdjustable BaseDetails onpages 26-3112


TM<strong>Tempur</strong>-RhapsodyMedium-Firm FeelTMProfile approximated 12"The <strong>Tempur</strong>-Rhapsody TM is a masterful mix of comfort and support. TheTEMPUR‐HD ® Comfort Layer conforms to every curve and angle of your bodywith exacting precision, while <strong>the</strong> TEMPUR ® Support Layer provides even moresupport, greater pressure relief and unsurpassed durability. The cover featuresMicroSuede sides and a top made of stretchable TEMPUR‐Tex ® —ourinnovative three-layer textile. You’ll love <strong>the</strong> combination of comfort andsupport this bed delivers!TEMPUR-HD ®TEMPUR ®Dual SupportSystem• TEMPUR‐Tex ® cover with MicroSuede sides is removable and washable• TEMPUR-HD ® Comfort Layer provides body-contouring comfort• TEMPUR ® Support Layer provides pressure-relieving comfort and support• Dual Support System base provides support to TEMPUR ® layers andincreases air circulationMatching Foundation• Advanced Cooling Structure conducts heat away from your body forproven cool comfort• Matching Sand MicroSuede Foundation (Details on page 32)• Hypoallergenic• Patented, one-sided design—no flipping, rotating or turningWorks perfectly with ourTEMPUR-Ergo TM Adjustable Baseor TEMPUR-Ergo TM AdvancedAdjustable BaseDetails onpages 26-31• 25-Year Limited Warranty13


TM<strong>Tempur</strong>-RhapsodyBreezeMedium-Firm Feelirm with deep TEMPUR-Feel Profile approximated 12"TEMPUR-Breeze TM CoverTEMPUR-HD ® BreezeComfort LayerTEMPUR-Climate TMSupport LayerDual Support SystemMatching FoundationThe ultimate in cool comfort and all night support! TEMPUR-Rhapsody TMBreeze adds extra coolness to help you sleep comfortably using TEMPUR-Breeze TM technology. Three components work toge<strong>the</strong>r to draw moistureaway from your body and dissipate excess heat to balance your temperaturefor a cool comfortable night’s sleep. This mattress combines <strong>the</strong> masterfulmix of comfort and support famous from <strong>the</strong> TEMPUR-Rhapsody TM with <strong>the</strong>refreshing feel of a cool breeze.• TEMPUR-Breeze Technology works in a 3-step process to draw heatdown and out:- Step 1: TEMPUR-Breeze CoverCool to <strong>the</strong> touch and wicks away excess heat and moisture- Step 2: TEMPUR-Breeze Comfort LayerDraws excess heat away from your body and into <strong>the</strong> Support Layer- Step 3: TEMPUR-Climate Support LayerChannels excess heat fur<strong>the</strong>r away from <strong>the</strong> sleeper to dissipate• Dual Support System base provides support to <strong>the</strong> TEMPUR ® layers andpromotes increased air circulation• Matching Sand MicroSuede Foundation (Details on page 32)• HypoallergenicWorks perfectly with ourTEMPUR-Ergo TM Adjustable Baseor TEMPUR-Ergo TM AdvancedAdjustable BaseDetails onpages 26-31• Patented, one-sided design – no flipping, rotating or turning• 25-Year Limited Warranty14


TM<strong>Tempur</strong>-ContourFirm FeelSignatureTMProfile approximated 12"TEMPUR–Contour TM Signature delivers a precise balance of comfort andsupport. A deep TEMPUR ® Comfort Layer of our softer formula integrated witha TEMPUR ® Support Layer delivers a medium-firm feel, and our famous bodycontouringsupport. The breathable, multi-fiber knit cover features a stylish,transitional pattern with reinforced MicroSuede triangle corner accents. You’llget <strong>the</strong> comfort and support you need to enjoy a fully relaxed night’s sleep.TEMPUR ®TEMPUR ®Dual SupportSystemCoordinating Foundation• Soft, knit cover with MicroSuede accents is removable and washable• TEMPUR ® Comfort Layer delivers body-contouring comfort• TEMPUR ® Support Layer provides pressure-relieving support• Dual Support System base provides support to TEMPUR ® layers andincreases air circulation• Advanced Cooling Structure conducts heat away from your body forproven cool comfort• Coordinating Ecru MicroSuede Foundation (Details on page 32)• Hypoallergenic• Patented, one-sided design—no flipping, rotating or turning• 25-Year Limited WarrantyWorks perfectly with ourTEMPUR-Ergo TM Adjustable Baseor TEMPUR-Ergo TM AdvancedAdjustable BaseDetails onpages 26-3115


TM<strong>Tempur</strong>-ContourExtra-Firm FeelSelectTMProfile approximated 10"The TEMPUR–Contour TM Select balances firm comfort with contouring supportto deliver proper alignment and correct support. A thick TEMPUR ® ComfortLayer integrated with a TEMPUR ® Support Layer provides firm comfort alongwith <strong>the</strong> pressure-relief and support your body needs to get your best night’ssleep. The breathable, multi-fiber knit cover features a stylish, transitionalpattern with reinforced MicroSuede triangle corner accents. You’ll enjoy firmcontouring support with pressure-relieving comfort so you fully relax for yourbest night’s sleep.TEMPUR ®TEMPUR ®Single SupportSystemCoordinating Foundation• Soft, knit cover with MicroSuede accents is removable and washable• TEMPUR ® Comfort Layer delivers pressure-relieving comfort• TEMPUR ® Support Layer provides body-contouring support• Single Support System base provides support to TEMPUR ® layers andincreases air circulation• Advanced Cooling Structure conducts heat away from your body forproven cool comfort• Coordinating Ecru MicroSuede Foundation (Details on page 32)• HypoallergenicWorks perfectly with ourTEMPUR-Ergo TM Adjustable Baseor TEMPUR-Ergo TM AdvancedAdjustable BaseDetails onpages 26-31• Patented, one-sided design—no flipping, rotating or turning• 25-Year Limited Warranty16


TM<strong>Tempur</strong>-WeightlessMedium-Soft FeelSupremeTMWeightlessTEMPUR-Weightless TM Supreme delivers an extra measure of softness withour famous adaptive support, plus extra responsiveness whenever youmove. It offers all <strong>the</strong> benefits you expect from <strong>Tempur</strong>-<strong>Pedic</strong> ® combined wi<strong>the</strong>ffortless movement for a feeling of weightless comfort and support.Profile approximated 12"TEMPUR-ES ®TEMPUR-Float TMSingle SupportSystemCoordinating Foundation• Super-stretch top and MicroSuede sides accentuate this removable,washable cover• Extra-Thick TEMPUR-ES ® Comfort Layer contours to <strong>the</strong> body forbetter alignment and provides adaptive support for a medium-soft feel• TEMPUR-Float TM Support Layer adds extra responsiveness foreasy movement in and out of bed• Single Support System Base provides support to TEMPUR ®layer and promotes increased air circulation• Advanced Cooling Structure conducts heat away from your body forproven cool comfort• Coordinating Ecru MicroSuede Foundation (Details on page 32)• Hypoallergenic• Patented, one-sided design – no flipping, rotating or turning• 25-Year Limited WarrantyWorks perfectly with ourTEMPUR-Ergo TM Adjustable Baseor TEMPUR-Ergo TM AdvancedAdjustable BaseDetails onpages 26-3117


TM<strong>Tempur</strong>-WeightlessMedium FeelSelectTMWeightlessTEMPUR-Weightless TM Select delivers our famous all-over adaptivesupport, plus extra responsiveness whenever you move. It combinesall <strong>the</strong> benefits you expect from <strong>Tempur</strong>-<strong>Pedic</strong> ® with TEMPUR-Float TMsupport for a feeling of weightless comfort.Profile approximated 10"TEMPUR-ES ®TEMPUR-Float TMSingle SupportSystemCoordinating Foundation• Super-stretch top and MicroSuede sides accentuate thisremovable, washable cover• TEMPUR-ES ® Comfort Layer contours to <strong>the</strong> body for betteralignment and reduces pressure points for more relaxed sleepwith a medium-firm feel• TEMPUR-Float TM Support Layer adds extra responsivenessfor easy movement in and out of bed• Single Support System Base provides support to TEMPUR ®layer and promotes increased air circulation• Advanced Cooling Structure conducts heat away from yourbody for proven cool comfort• Coordinating Ecru MicroSuede Foundation (Details on page 32)• Hypoallergenic• Patented, one-sided design – no flipping, rotating or turningWorks perfectly with ourTEMPUR-Ergo TM Adjustable Baseor TEMPUR-Ergo TM AdvancedAdjustable BaseDetails onpages 26-31• 25-Year Limited Warranty18


TEMPUR-Cloud ® LuxeUltra-Soft FeelProfile approximated 13"TEMPUR-Cloud ® Luxe is <strong>the</strong> softest, most comfortable bed we’ve evercreated. A super-thick, ultra-soft Comfort Layer of TEMPUR-ES ® embracesyour entire body in cloud-like comfort while <strong>the</strong> TEMPUR-HD ® Support Layerunderneath provides unsurpassed, body-contouring support. The luxuriouscover features an ultra-soft, stretchable top and coordinating MicroSuede sideswith finely tailored, stylish accents. You get <strong>the</strong> soft, pillowy bed you’ve beendreaming of without sacrificing <strong>the</strong> support your body needs for healthy sleep.TEMPUR-ES ®TEMPUR-HD ®Dual SupportSystemCoordinating Foundation• Ultra-soft, accented cover with MicroSuede sides is removable andwashable• TEMPUR-ES ® Comfort Layer delivers soft, luxurious comfort• <strong>Tempur</strong>-HD ® Support Layer provides even more pressure-relievingcomfort and body-contouring support• Dual Support System base provides support to TEMPUR ® layers andincreases air circulation• Advanced Cooling Structure conducts heat away from your body forproven cool comfort• Coordinating Ecru MicroSuede Foundation (Details on page 32)• HypoallergenicWorks perfectly with ourWorks perfectly with ourTEMPUR ® ErgoErgoSystemSystem orTEMPUR-Ergo orTEMPURTEMPURAdvanced TM AdvancedAdvancedErgoErgoSystemSystem ®Adjustable BaseDetails onpages 26-31• Patented, one-sided design—no flipping, rotating or turning• 25-Year Limited Warranty19


TEMPUR-Cloud ® SupremeExtra-Soft FeelProfile approximated 11"TEMPUR-Cloud ® Supreme is a true innovation in softness and support. An extrathick Comfort Layer of TEMPUR-ES ® creates a softer, more responsive sleepsurface, while <strong>the</strong> TEMPUR ® Support Layer conforms to and supports your bodyin proper spinal alignment. The ultra-soft cover features a stretchable top withcoordinating MicroSuede sides and stylish accent piping. You get <strong>the</strong> soft feelyou want plus <strong>the</strong> benefits of body-contouring support, no motion disturbancesand relief from pressure points.TEMPUR-ES ®TEMPUR ®Dual SupportSystemCoordinating Foundation• Ultra-soft cover with MicroSuede sides is removable and washable• TEMPUR-ES ® Comfort Layer delivers soft, luxurious comfort• TEMPUR ® Support Layer provides pressure-relieving comfort and bodycontouringsupport• Dual Support System base provides support to TEMPUR ® layers andincreases air circulation• Advanced Cooling Structure conducts heat away from your body forproven cool comfort• Coordinating Ecru MicroSuede Foundation (Details on page 32)• HypoallergenicWorks perfectly with ourTEMPUR-Ergo TM Adjustable Baseor TEMPUR-Ergo TM AdvancedAdjustable BaseDetails onpages 26-31• Patented, one-sided design—no flipping, rotating or turning• 25-Year Limited Warranty20


TEMPUR-Cloud ® Supreme BreezeExtra-Soft FeelProfile approximated 11"TEMPUR-Breeze TM CoverTEMPUR-ES ® BreezeComfort LayerTEMPUR-Climate TMSupport LayerDual Support SystemCoordinating FoundationThe ultimate in cool comfort and all night support! The TEMPUR-Cloud ®Supreme Breeze adds extra coolness to help you sleep comfortably allnight long. Three components work toge<strong>the</strong>r through TEMPUR-Breeze TMtechnology to draw moisture away from your body and dissipate excessheat to balance your temperature for a cool comfortable night’s sleep.You’ll get <strong>the</strong> combination of softness and support you expect from <strong>the</strong>TEMPUR-Cloud ® Supreme with <strong>the</strong> refreshing coolness of a breeze.• TEMPUR-Breeze Technology works in a 3-step process to draw heatdown and out:- Step 1: TEMPUR-Breeze CoverCool to <strong>the</strong> touch and wicks away excess heat and moisture- Step 2: TEMPUR-Breeze Comfort LayerDraws excess heat away from your body and into <strong>the</strong> Support Layer- Step 3: TEMPUR-Climate Support LayerChannels excess heat fur<strong>the</strong>r away from <strong>the</strong> sleeper to dissipate• Dual Support System base provides support to <strong>the</strong> TEMPUR ® layers andpromotes increased air circulation• Coordinating Ecru MicroSuede Foundation (Details on page 32)• HypoallergenicWorks perfectly with ourTEMPUR-Ergo TM Adjustable Baseor TEMPUR-Ergo TM AdvancedAdjustable BaseDetails onpages 26-31• Patented, one-sided design – no flipping, rotating or turning• 25-Year Limited Warranty21


TEMPUR-Cloud ® SelectSoft FeelTEMPUR-Cloud ® Select is a perfect combination of softness and support. Ithas <strong>the</strong> cushioned comfort you want, with <strong>the</strong> adaptive support you need.This new addition to <strong>the</strong> TEMPUR-Cloud ® Collection has an upgradedTEMPUR ® Support System and an all new super-stretch cover with an EcruMicroSuede base trim.Profile approximated 10"• TEMPUR-ES ® Comfort Layer delivers soft comfortTEMPUR-ES ®TEMPUR ®Single SupportSystemCoordinating Foundation• TEMPUR ® Support Layer provides pressure-relieving comfort and bodycontouring support• Single Support System Base provides support to TEMPUR ® layer andpromotes increased air circulation• Removable, washable super-stretch cover with Ecru MicroSuede base trim• Advanced Cooling Structure conducts heat away from your body forproven cool comfort• Coordinating Ecru MicroSuede Foundation (Details on page 32)• Hypoallergenic• Patented, one-sided design – no flipping, rotating or turning• 25-Year Limited WarrantyWorks perfectly with ourTEMPUR-Ergo TM Adjustable Baseor TEMPUR-Ergo TM AdvancedAdjustable BaseDetails onpages 26-3122


TM<strong>Tempur</strong>-SimplicitySoft FeelSoftProfile approximated 8"TEMPUR-Simplicity TM Soft provides <strong>the</strong> quality, long-lasting, comfort andcontouring support that only <strong>Tempur</strong>-<strong>Pedic</strong> ® can deliver. The TEMPUR-Essential TMMaterial Comfort Layer works in harmony with our SimplicitySupport TM Systemto absorb partner movements, provide relief from pressure points, and delivercontouring support with a Soft feel. The cover is a clean, simple design and ishypoallergenic.• Durable, form-fitting cover is removable and washableTEMPUR-Essential MaterialSimplicitySupport SystemCoordinating Foundation• Au<strong>the</strong>ntic TEMPUR-Essential TM Material Comfort Layer works with <strong>the</strong>SimplicitySupport TM System to deliver cushioning comfort and bodyconformingsupport and to maximize <strong>the</strong> Soft feel• Reduces motion transfer between sleep partners for uninterrupted sleep• Advanced Cooling Structure conducts heat away from your body forproven cool comfort• Coordinating Ecru MicroSuede Foundation (Details on page 32)• Hypoallergenic• Patented, one-sided design means no flipping or rotating• 25-Year Limited WarrantyWorks perfectly with ourTEMPUR-Ergo TM Adjustable Baseor TEMPUR-Ergo TM AdvancedAdjustable BaseDetails onpages 26-3123


TM<strong>Tempur</strong>-SimplicityMedium FeelMediumProfile approximated 8"TEMPUR-Simplicity TM Medium provides <strong>the</strong> quality, long-lasting comfort andcontouring support that only <strong>Tempur</strong>-<strong>Pedic</strong> ® can deliver. The TEMPUR-Essential TMMaterial Comfort Layer works in harmony with our SimplicitySupport TM Systemto absorb partner movements, provide relief from pressure points, and delivercontouring support with a Medium feel. The cover is a clean, simple design and ishypoallergenic.• Durable, form-fitting cover is removable and washableTEMPUR-Essential MaterialSimplicitySupport SystemCoordinating Foundation• Au<strong>the</strong>ntic TEMPUR-Essential Material Comfort Layer works with <strong>the</strong>SimplicitySupport TM System to deliver cushioning comfort and bodyconformingsupport and to maximize <strong>the</strong> Medium feel• Reduces motion transfer between sleep partners for uninterrupted sleep• Advanced Cooling Structure conducts heat away from your body forproven cool comfort• Coordinating Ecru MicroSuede Foundation (Details on page 32)• Hypoallergenic• Patented, one-sided design means no flipping or rotating• 25-Year Limited WarrantyWorks perfectly with ourTEMPUR-Ergo TM Adjustable Baseor TEMPUR-Ergo TM AdvancedAdjustable BaseDetails onpages 26-3124


TM<strong>Tempur</strong>-SimplicityFirm FeelFirmTEMPUR-Simplicity TM Firm provides <strong>the</strong> quality, long-lasting comfort andcontouring support that only <strong>Tempur</strong>-<strong>Pedic</strong> ® can deliver. The TEMPUR-Essential TMMaterial Comfort Layer works in harmony with our SimplicitySupport TM Systemto absorb partner movements, provide relief from pressure points, and delivercontouring support with a Firm feel. The cover is a clean, simple design and ishypoallergenic.Profile approximated 8"TEMPUR-Essential MaterialSimplicitySupport System• Durable, form-fitting cover is removable and washable• Au<strong>the</strong>ntic TEMPUR-Essential TM Material Comfort Layer works with <strong>the</strong>SimplicitySupport TM System to deliver cushioning comfort and bodyconformingsupport and to maximize <strong>the</strong> Firm feel• Reduces motion transfer between sleep partners for uninterrupted sleep• Advanced Cooling Structure conducts heat away from your body forproven cool comfortCoordinating Foundation• Coordinating Ecru MicroSuede Foundation (Details on page 32)• Hypoallergenic• Patented, one-sided design means no flipping or rotating• 25-Year Limited WarrantyWorks perfectly with ourTEMPUR-Ergo TM Adjustable Baseor TEMPUR-Ergo TM AdvancedAdjustable BaseDetails onpages 26-3125


TEMPUR-Ergo TM Advanced SystemFeatures & Benefits:Wireless Remote Control• Stylish design with easy to understand LEDbacklit buttons• More user programmable memory pre-sets (4 vs.1)• Programmed to avoid accidental “go to flat” experience• Greater range of massage with improved wave quality• Enhances consumer experienceElectronics and Lift Motors• Exclusive “state of <strong>the</strong> art” Programmable Logic Controller (PLC)• Metal motor housings instead of plastic• Stronger pulling/ pushing power• Longer service life• Quieter operation, greater reliability and upgradableHeavy-Duty Construction• Longer rails eliminate “foot droop”• Sturdier base support with 6 legs vs. 4 legs and 25% more steel• Powder coating provides best rust protection• Variable height adjustments easily match luxury bed frames(with optional leg extensions)• Luxurious appearance and guaranteed trouble-free performanceTechnology has given us 24/7 lives and 24/7 stress. What iftechnology gave us a good 8 hours back? The TEMPUR-Ergo TMAdvanced System, <strong>the</strong> sleep system that could only havecome from <strong>Tempur</strong>-<strong>Pedic</strong>, ® does just that. You can enjoy aninfinite number of ergonomic rest positions, plus a rejuvenatingmassage whenever you’d like. With its wireless remote, itelectronically adjusts to your every need to create a place of truerelaxation and customized comfort.virtually Unlimited Adjustable positions• Improved upright angle makes it easier for consumers to read,watch TV, use a laptop etc. because of a 25% increase in headlift (70° degree vs. 55° degree performance)• Unsurpassed wall-hugging design keeps users near <strong>the</strong>ir nightstand for convenience• Provides improved comfort and relaxation experience, improvesbreathing and relieves stress on lower backReserve Power Supply• 9-volt battery back-up• Bed can be lowered during power outage orremote failureAdjustable Headboard Brackets• Reinforced for stability• Adjust to fit popular headboard sizes20-YEAR Limited WarrantyWirelessRemoteControlFeatures26LED Signature LightRaise (+) / Lower (-)Head section of<strong>the</strong> baseReturn all sectionsto <strong>the</strong> Flat positionIncrease (+) / Reduce (-)Massage Intensityon head section of<strong>the</strong> baseStop all MassagefeaturesRaise (+) / Lower (-)Foot section of<strong>the</strong> baseProgram up to 4Memory positionsIncrease (+) /Reduce (-) MassageIntensity on footsection of <strong>the</strong>baseSelect 1 of 4Massage WaveSpeeds


SpecificationsBed TypeA. FramewidthB. BaseWidthC. BaseLengthWeightTwin 33 1/2" 37 1/2" 74 1/4" 168 lbs.Twin Long 33 1/2" 37 1/2" 79" 172 lbs.Double 48 3/4" 53 1/4" 75" 218 lbs.Queen 48 3/4" 58 1/4" 79" 234 lbs.Split Queen (x2) 26 1/4" 29 1/2" 79" 136 lbs.Split King (x2) 33 1/2" 37 1/2" 79" 172 lbs.Split CA King (x2) 33 1/2" 35 3/4" 82 3/4" 159 lbs.39 3/8"What is <strong>the</strong> lift capacityof <strong>the</strong> TEMPUR-Ergo TM Advanced System?21 1/4"Total People Weight6 5/8"Aproductsinglebasedual basesTEMPUR-Simplicity TM Soft 500 lbs. 500 lbs. - 1000 lbs.61"TEMPUR-Simplicity TM Medium 500 lbs. 500 lbs. - 1000 lbs.TEMPUR-Simplicity TM Firm 500 lbs. 500 lbs. - 1000 lbs.BCTEMPUR-Cloud ® Select 500 lbs. 500 lbs. - 1000 lbs.TEMPUR-Cloud ® Supreme 500 lbs. 500 lbs. - 1000 lbs.TEMPUR-Cloud ® Supreme Breeze 500 lbs. 500 lbs. - 1000 lbs.7"15 1/8"TEMPUR-Cloud ® Luxe 500 lbs. 500 lbs. - 1000 lbs.TEMPUR-Weightless TM Select 500 lbs. 500 lbs. - 1000 lbs.27 3/16"54 3/8"Measurements are approximate andbased on standard leg with caster.27 3/16"TEMPUR-Weightless TM Supreme 500 lbs. 500 lbs. - 1000 lbs.TEMPUR-Contour TM Select 500 lbs. 500 lbs. - 1000 lbs.TEMPUR-Contour TM Signature 500 lbs. 500 lbs. - 1000 lbs.TEMPUR-Rhapsody TM 500 lbs. 500 lbs. - 1000 lbs.TEMPUR-Rhapsody TM Breeze 500 lbs. 500 lbs. - 1000 lbs.TEMPUR-Allura TM 500 lbs. 500 lbs. - 1000 lbs. No leg(rest on frame)Caster OnlyStandard Leg(without caster)Standard Leg(with caster)8" Riser Leg(without caster)8" Riser Leg(with caster)10" Riser Leg(without caster)10" Riser Leg(with caster)FEFEDFEDFEDFEDFEDFEDFEDD) To Frame 0" 2 1/2" 4 1/8" 6 5/8" 6" 8 5/8" 7 1/2" 10 1/8"E) To Base 1" 3 7/8" 5 1/4" 7 3/4" 7 1/2" 10 1/8" 9 1/8" 11 5/8"F) To Mattress 8 1/2" 11 1/8" 12 1/2" 15" 14 5/8" 17 1/4" 16 1/8" 18 3/4"27


TEMPUR-Ergo TM SystemPersonalize your sleep experience.Features & Benefits:Wired Remote Control• Stylish design with easy to understand LEDbacklit buttons• Enhances consumer experienceElectronics and Lift Motors• Metal motor housings instead of plastic• Long service life• Quiet operation, great reliability and upgradableHeavy Duty Frame• Long rails eliminate “foot droop”• Sturdy base support• Powder coating provides best rust protection• Variable height adjustments easily match bed frames (withoptional leg risers)• Luxurious appearance and guaranteed trouble-freeperformanceCreate your perfect match by combining oneof our superior <strong>Tempur</strong>-<strong>Pedic</strong> ® mattresses with ourTEMPUR-Ergo Adjustable Base. The TEMPUR-Ergo System features a remote control providing adjustablepositioning for an improved relaxing experience. Alongwith complete ergonomic comfort and support, <strong>the</strong>TEMPUR-Ergo System delivers <strong>the</strong> great sleep youhave come to expect.Position Adjustability• Upright angle makes it easier for consumers to read, watch TV,use a laptop, etc.• Provides improved comfort and relaxation experience, improvesbreathing and relieves stress on lower backReserve Power Supply• 9-volt battery back-up• Bed can be lowered during power outageOptional Adjustable HeadboardBrackets• Reinforced for stability• Adjust to fit popular headboard sizes20-YEAR Limited WarrantyWiredRemoteControlFeaturesLED Signature LightA. Raise (+) Head sectionof <strong>the</strong> baseC. Return all sectionsto <strong>the</strong> Flat positionD. Lower (-) Head sectionof <strong>the</strong> baseB. Raise (+) Footsection of <strong>the</strong>basEE. Lower (-) Footsection of <strong>the</strong>base28


SpecificationsBed TypeA. FramewidthB. BaseWidthC. BaseLengthWeightTwin Long 30" 37 1/2" 79" 128 lbs.Queen 40" 58 1/2" 79" 167 lbs.Split King (x2) 30" 37 1/2" 79" 128 lbs.Split CA King (x2) 30" 35 3/4" 83" 115 lbs.38 1/10"19 3/10"What is <strong>the</strong> lift capacityof <strong>the</strong> TEMPUR-Ergo TM Advanced System?Total People Weight12 1/10"Aproductsinglebasedual basesTEMPUR-Simplicity TM Soft 500 lbs. 500 lbs. - 1000 lbs.TEMPUR-Simplicity TM Medium 500 lbs. 500 lbs. - 1000 lbs.60 1/5"TEMPUR-Simplicity TM Firm 500 lbs. 500 lbs. - 1000 lbs.TEMPUR-Cloud ® Select 500 lbs. 500 lbs. - 1000 lbs.BCTEMPUR-Cloud ® Supreme 500 lbs. 500 lbs. - 1000 lbs.TEMPUR-Cloud ® Supreme Breeze 500 lbs. 500 lbs. - 1000 lbs.4 9/10"14 2/5"TEMPUR-Weightless TM Select 500 lbs. 500 lbs. - 1000 lbs.TEMPUR-Weightless TM Supreme 500 lbs. 500 lbs. - 1000 lbs.TEMPUR-Contour TM Select 500 lbs. 500 lbs. - 1000 lbs.Measurements are approximate andbased on standard leg with caster.53 2/5"TEMPUR-Contour TM Signature 500 lbs. 500 lbs. - 1000 lbs.TEMPUR-Rhapsody TM 500 lbs. 500 lbs. - 1000 lbs.TEMPUR-Rhapsody TM Breeze 500 lbs. 500 lbs. - 1000 lbs. No leg(rest on frame)Caster OnlyStandard Leg(without caster)Standard Leg(with caster)8" Riser Leg(without caster)8" Riser Leg(with caster)10" Riser Leg(without caster)10" Riser Leg(with caster)FEFEDFEDFEDFEDFEDFEDFEDD) To Frame 0" 2 3/5" 4 1/10" 6 3/5" 6.0" 8 7/10" 7 3/5" 10 1/5"E) To Base 2 7/10" 5 3/10" 6 9/10" 9 1/2" 8 9/10" 11 1/2" 10 2/5" 13.0"F) To Mattress 7 7/10" 10 1/5" 11 9/10" 14 2/5" 13 4/5" 16 2/5" 15 3/10" 17 9/10"29


TempuR-Ergo Adjustable Base Collection Comparisons<strong>Tempur</strong>-Ergo System features tempur-Ergo Advanced SystemWired Remote Control WirelessNo Memory Pre-sets YesYes LED Backlit Buttons YesNo Wall-Hugging Design YesYes 70 Degree Head Lift YesYes Foot Lift YesYes Flat Button YesNo Vibration Massage YesNo Wave Massage YesYes Battery Back-up YesYesPowder Coated Heavy-Duty FrameYes4 Number of Legs 6Yes Riser Legs Available YesYes — not included Headboard Attachments YesNo Footboard Attachments No1 Full3 Full Parts20 Years Parts Only20-Year LimitedWarranty1 Full3 Full Parts20 Years Parts Only30


Commonly asked Questions and answers about<strong>the</strong> TempuR-Ergo CollectionAdjustable BasesIs it possible to raise <strong>the</strong> height of THE TEMPUR-ERGO TM COLLECTION ADJUSTABLE BASES?Yes, you can add up to 4" to <strong>the</strong> overall height of a TEMPUR-Ergo TMCollection Adjustable Bases by ordering <strong>the</strong> riser leg set. Theseinclude replacement legs with casters and come with an overall heightof approximately ei<strong>the</strong>r 8" or 10." Please note that <strong>the</strong> riser leg setreplaces <strong>the</strong> standard leg set that comes with <strong>the</strong> TEMPUR-Ergo TMCollection Adjustable Bases. They are not used toge<strong>the</strong>r.Will a TEMPUR-Ergo TM COLLECTION ADJUSTABLE BASE fitinside existing furniture?The TEMPUR-Ergo TM Collection Adjustable Bases are designed to fitinto most “freestanding” beds. We always recommend you measure<strong>the</strong> inside dimensions of <strong>the</strong> assembled bed to be sure a TEMPUR-Ergo TM Collection Adjustable Base will fit. One of our riser leg sets maybe required in some cases. Please refer to <strong>the</strong> specifications on pages27 and 29 for exact dimensions of <strong>the</strong> base.Are all tempur-pedic ® mattresses compatible withall TEMPUR-Ergo TM Collection ADJUSTABLE BASES?No. The lift capacity is different for each system. Please see <strong>the</strong> charton pages 27 and 29 for <strong>Tempur</strong>-<strong>Pedic</strong>’s recommended and approved“total people weight” limits per available mattress and system.Who do I call for service or support if needed?Service and technical support is available by calling our dedicatedcustomer service group at 1-800-979-1457. An owner’s manual isincluded with each base including o<strong>the</strong>r information for making claims.W<strong>here</strong> is <strong>the</strong> serial number on a TEMPUR-Ergo TMCollection ADJUSTABLE BASE?The serial number can be found on <strong>the</strong> law tag attached to <strong>the</strong> coverand on <strong>the</strong> frame right below <strong>the</strong> foot end of <strong>the</strong> base. It may be easierto see by lifting <strong>the</strong> foot section slightly, if possible. The serial numberis also located on <strong>the</strong> Complete Reference Guide (owner’s manual)shipped with <strong>the</strong> base.Is AN EXTENDED warranty AVAILABLE?No, warranties to extend <strong>the</strong> period of parts or labor coverage are notavailable.Is <strong>the</strong> warranty on a floor model transferable toone of our customers?Floor models should only be sold in sets to include both <strong>the</strong> mattressand foundation. If you choose to sell a floor model to a customer, <strong>the</strong>date of manufacture is <strong>the</strong> warranty start date.Do <strong>the</strong> TEMPUR-Ergo TM Collection ADJUSTABLE BASEShave AC or DC motors?The lift motors used on <strong>the</strong> TEMPUR-Ergo TM Collection Adjustable Basesare DC motors. The base’s power supply converts <strong>the</strong> AC power from<strong>the</strong> wall outlet to DC power.What are <strong>the</strong> electrical requirements of aTEMPUR-Ergo TM Collection ADJUSTABLE base?During normal operation, <strong>the</strong> base will typically draw 1.0 Amp ofelectricity from a normal AC wall outlet. It is highly recommended that<strong>the</strong> customer use a power surge protector (not included with <strong>the</strong> base).Will my remote control operate during a poweroutage?Both remote controls have a reserve power supply, including a 9-voltbattery back-up. Beds can be lowered during a power outage orremote failure.How many rest positions are available withTEMPUR-Ergo TM Collection ADJUSTABLE BASES?You can experience an infinite number of ergonomic rest positionswith <strong>the</strong> TEMPUR-Ergo TM Collection Adjustable Bases Systemsallowing for reduced lower back pressure points and improvedposition while sleeping or resting. The remote control also offersan increase in head lift to make it easier for <strong>the</strong> consumer to read,watch TV, use laptop, etc.Do all TEMPUR-Ergo TM Collection ADJUSTABLE BASESYSTEMS come with headboard and footboardattachments?The TEMPUR-Ergo TM System does not come with headboardbrackets but <strong>the</strong>y are available as optional accessories. Both<strong>the</strong> TEMPUR-Ergo TM Grand Adjustable Base and <strong>the</strong> TEMPUR-Ergo TM Advanced Adjustable Base come with headboard brackets.Footboard attachments do not come with any Adjustable Base.Footboards cannot be attached directly to a TEMPUR-Ergo TMAdjustable Base. However, you can use a “freestanding” bedincluding headboard, footboard and side rails by placing ei<strong>the</strong>r of <strong>the</strong>complete systems within <strong>the</strong> assembled bed. It may be easiest toassemble <strong>the</strong> bed around <strong>the</strong> TEMPUR-Ergo TM Collection AdjustableBase. You should measure <strong>the</strong> inside dimensions of <strong>the</strong> assembledbed to be sure <strong>the</strong> TEMPUR-Ergo TM Collection Adjustable Base willfit. One of our riser leg sets may be required in some cases.Why can’t I readjust <strong>the</strong> TEMPUR-Ergo TM CollectionADJUSTABLE base immediately after I use <strong>the</strong> FLATbutton to return it to <strong>the</strong> flat position?All functions are temporarily disabled for approximately 20 seconds toallow <strong>the</strong> TEMPUR-Ergo TM Collection Adjustable Base to complete <strong>the</strong>“FLAT” cycle and reset. The “FLAT” cycle can be interrupted at any timeby selecting <strong>the</strong> “HEAD” or “FOOT” up or down keys.Can TEMPUR-Ergo TM Collection split or dualADJUSTABLE base SYSTEMS be programmed orconnected to work in tandem?Yes, each TEMPUR-Ergo TM Collection Adjustable Split Base System(Twin Long and Split CA King) includes a “Y Cable” that can be usedto connect <strong>the</strong> 2 bases to operate in tandem from one wired remote.The second wired remote will no longer be used and can be saved asa spare.Tandem or paired functionality with <strong>the</strong> TEMPUR-Ergo TM GrandAdjustable Base and <strong>the</strong> TEMPUR-Ergo TM Advanced Adjustable Basecan be accomplished by programming both remotes to each base.The customer will <strong>the</strong>n be able to use ei<strong>the</strong>r remote to control <strong>the</strong>movements of both bases simultaneously. Additional details can befound in <strong>the</strong> Complete Reference Manuals provided with each type ofTEMPUR-Ergo TM Collection Adjustable Base.31


<strong>Tempur</strong>-<strong>Pedic</strong> ® FoundationOur Foundation has been engineered specifically toenhance <strong>the</strong> benefits, performance and visual appealof <strong>Tempur</strong>-<strong>Pedic</strong> ® mattresses. A superior nail-freestructural design, constructed with durable MDF boards,is wrapped in luxurious MicroSuede to ensure ourfoundation surpasses anything else available in strength,quietness, durability and fashion. And with our 20-yearlimited warranty, we guarantee that this foundation willenhance your sleep experience for years to come.FEATURES & BENEFITS:Superior structural design• Constructed with premium,medium density fiber boards (MDF)for increased strength and durability• Nail-free assembly eliminatessqueak points• Injection-molded corner braces,made of polypropylene resin,support greater lateral loads• Solid MDF top is reinforced withinterlocking cross braces forstability• Guaranteed trouble-freeperformanceImproved ownershipexperience• Luxurious MicroSuede covers• Low noise and solid reliability• Choice of 5” or 9” height to fitindividual needs• Choice of Ecru or SandMicroSuede covers to coordinatewith mattress cover styling— Ecru MicroSuede coordinateswith: TEMPUR‐Cloud ® Select,TEMPUR‐Cloud ® Supreme,TEMPUR‐Cloud ® SupremeBreeze, TEMPUR-Cloud ® Luxe,TEMPUR-Contour TM Select,TEMPUR-Contour TM Signature,TEMPUR‐Weightless TM Select,TEMPUR‐Weightless TM Supreme,TEMPUR-Simplicity TM Soft,TEMPUR-Simplicity TM Medium,TEMPUR-Simplicity TM Firm,— Sand MicroSuede coordinateswith: TEMPUR-Allura ȚMTEMPUR-Rhapsody Breeze ȚMTEMPUR-Rhapsody TM• Corner braces are molded witha 1” radius vs. 2.5” radius of oldfoundations to match mattresscorners• Enhances <strong>the</strong> performance andlooks of <strong>Tempur</strong>-<strong>Pedic</strong> mattresses25-year Limited warranty• First 10 years full coverage• Years 11-25 prorated coverage(prorated)• Provides unsurpassed, long lastingcomfort and peace of mindCover OptionsEcruSandCan I use <strong>the</strong> <strong>Tempur</strong>-<strong>Pedic</strong> ®foundation with a mattress fromano<strong>the</strong>r brand?Yes, our foundation is compatible with anymattress on <strong>the</strong> market today. However, <strong>the</strong>foundation warranty is only valid when a<strong>Tempur</strong>-<strong>Pedic</strong> ® mattress and foundation areUSED toge<strong>the</strong>r as a Swedish Sleep System. ®O<strong>the</strong>rwise, <strong>the</strong> warranty would be void. It isalso important to note that federal flammabilitystandards are based on a set of <strong>the</strong> same brand.Is this foundation compliant with allsafety standards?The Swedish Sleep System ® (mattress andfoundation) has been extensively tested and iscompliant with all federal and local regulations,including CFR 1633 for flammability standards.Is <strong>the</strong> warranty on a floor modeltransferable to one of ourcustomers?Floor models should only be sold in sets toinclude both <strong>the</strong> mattress and foundation. If youchoose to sell a floor model to a customer, <strong>the</strong>customer purchase date is also <strong>the</strong> warrantystart date.Will this new foundation work withA Customer’s existing bed (or bedframe)?The foundation’s dimensional specs arewithin industry standards allowing for useof conventional furniture and bed frames. Itis worth noting that due to <strong>the</strong> weight of <strong>the</strong>foundation, we recommend use of a high qualityframe with center support/slats/etc.32


Use and CareUse & Care InstructionsThe following are instructions regarding <strong>the</strong> use and care of your <strong>Tempur</strong>-<strong>Pedic</strong> ®mattress:1. <strong>Tempur</strong>-<strong>Pedic</strong> ® mattresses are designed for use with a firm, solid-surface, non-springfoundation or adjustable bed base that is structurally capable of supporting <strong>the</strong>weight of a <strong>Tempur</strong>-<strong>Pedic</strong> ® mattress. The warranty is based on tests conducted on“sets” that consist of <strong>Tempur</strong>-<strong>Pedic</strong> ® mattresses and a <strong>Tempur</strong>-<strong>Pedic</strong> ® Foundation,<strong>the</strong> <strong>Tempur</strong>-Ergo Grand Adjustable Base, <strong>Tempur</strong>-Ergo Advanced AdjustableBase or TempuR-Ergo Adjustable Base. If a <strong>Tempur</strong>-<strong>Pedic</strong> ® mattress is placedon something o<strong>the</strong>r than a <strong>Tempur</strong>-<strong>Pedic</strong> ® Foundation, <strong>the</strong> <strong>Tempur</strong>-Ergo GrandAdjustable Base, <strong>Tempur</strong>-Ergo Advanced Adjustable Base or TempuR-ErgoAdjustable Base, <strong>the</strong> burden of proof regarding <strong>the</strong> structural capacity of <strong>the</strong>foundation in <strong>the</strong> event of a warranty claim is transferred to <strong>the</strong> consumer and mayplace <strong>the</strong> warranty in jeopardy. Placing plywood or particle board over an existingfoundation is not recommended and may not provide <strong>the</strong> support a <strong>Tempur</strong>-<strong>Pedic</strong> ®mattress requires.2. Remember that your <strong>Tempur</strong>‐<strong>Pedic</strong> ® mattress is sensitive to temperature. In roomsof 65° F or less, your mattress will become somewhat firmer. However, it willreadily warm and respond to your body temperature when you lie on it. We do notrecommend using an electric blanket or heating pad with your mattress. These itemscan impair <strong>the</strong> unique ability of your <strong>Tempur</strong>‐<strong>Pedic</strong> ® mattress to react to your bodytemperature and conform to your body shape.3. We do not recommend using conventional mattress pads or mattress covers as<strong>the</strong>y can affect <strong>the</strong> full pressure-relieving experience of our proprietary TEMPUR ®material. However, <strong>Tempur</strong>-<strong>Pedic</strong> ® branded mattress protectors have been specificallydesigned to protect your <strong>Tempur</strong>‐<strong>Pedic</strong> ® mattress while not impacting <strong>the</strong> feel orperformance.4. You never have to flip or rotate your <strong>Tempur</strong>‐<strong>Pedic</strong> ® mattress. Your <strong>Tempur</strong>‐<strong>Pedic</strong> ®mattress features a one-sided design and should never be flipped.5. It may take a while to become accustomed to <strong>the</strong> unique feeling of your<strong>Tempur</strong>‐<strong>Pedic</strong> ® mattress. Most people are very comfortable on <strong>the</strong> first night,but o<strong>the</strong>rs may need extra time to adjust to <strong>the</strong> pressure relieving qualities of <strong>the</strong>TEMPUR ® material.6. Your mattress may have a slight odor remaining from our unique manufacturingprocess. All polyurethane-based materials have this characteristic. This is normal andcompletely harmless and will dissipate within a few days.7. When transporting or storing your mattress, lay <strong>the</strong> mattress flat. The handlesincluded on some <strong>Tempur</strong>‐<strong>Pedic</strong> ® mattress models are for positioning purposes only— not for carrying.8. The covers on some <strong>Tempur</strong>‐<strong>Pedic</strong> ® mattress models are removable for washing.We recommend a cold temperature setting for machine washing and a cool settingfor machine drying. Air-drying is best. Do not “over-dry” <strong>the</strong> cover and do not usechlorine products or harsh stain removers. Never wash <strong>the</strong> TEMPUR ® material. Pleaserefer to <strong>the</strong> tags sewn into your mattress cover or contact us if you do not know if yourcover is removable.9. If you have questions or concerns regarding your new mattress, please contact ourCustomer Service Department at 1-800-821-6621 or send an email tocustomer.service@tempurpedic.com.Notes:• Use firm, wooden,completely flat, nonspringfoundation• Do not use electricblanket or heating pad• Do not use a mattresspad, only our MattressProtector• Similar instructionsshould be followedfor all <strong>Tempur</strong>-<strong>Pedic</strong> ®products33


<strong>Tempur</strong>-<strong>Pedic</strong> ® PillowsAt <strong>Tempur</strong>-<strong>Pedic</strong>, we’re changing <strong>the</strong> way <strong>the</strong> world sleeps. ® And, when it comes to gettinga great night’s sleep, we know <strong>the</strong> right pillow can be just as important as your mattress.Choosing <strong>the</strong> perfect <strong>Tempur</strong>-<strong>Pedic</strong> ® pillow will help your customer find restful, relaxingsleep and love going to bed. Love may be a strong word, but millions of <strong>Tempur</strong>-<strong>Pedic</strong> ®pillow owners can’t be wrong.Contoured Collection — ergonomic, sculpted support• Ergonomically contoured shapes help align <strong>the</strong> head, neckand shoulders and help muscles relax completely fordeeper, more restful sleep.• Our proprietary TEMPUR ® materials, only available from<strong>Tempur</strong>-<strong>Pedic</strong>, ® give unsurpassed support and pressurerelief for <strong>the</strong> neck and shoulders for years and years ofcomfort.• High performance, removable and washable coversprovide a smooth, soft feel and allow for optimalbreathability.• TEMPUR ® materials and <strong>the</strong> outer covers are naturallytreated to be hypoallergenic.Notes:• Provide properalignment, support andcomfort• Help with snoring ando<strong>the</strong>r sinus-relatedproblemsTEMPUR-Neck TM PillowStandard, Queen and King SizesThe contoured design supports <strong>the</strong> curvecreated by <strong>the</strong> head, neck and shoulders forcomforting, <strong>the</strong>rapeutic support. Multipleprofiles from small to large are available tofit every body shape and preferred sleepingposition precisely. The removable, washablecover provides a smooth, soft feel.TEMPUR-Side TM PillowStandard and Queen SizesDesigned especially for side sleepers, <strong>the</strong>unique shape cradles <strong>the</strong> shoulder andneck when sleeping on your side for betteralignment and support. The removable,washable cover provides a smooth,soft feel.TEMPUR-Symphony TM PillowStandard and Queen SizesA dual-sided design provides a gently archedside for back sleepers and a more traditionalpillow profile for side sleepers. The removable,washable cover provides a smooth, soft feel.TEMPUR-Classic TM PillowStandard SizeCombines an ergonomic contour with astandard pillow shape to deliver plush comfortand pressure-relieving support. The removable,washable cover provides a smooth, soft feel.34


Filled Collection — huggable, shapeable support• Only our patented design combines <strong>the</strong> pressure-relievingcomfort of TEMPUR ® materials with a traditional pillowshape, allowing it to be rolled and fluffed for personalpreference.• Our proprietary TEMPUR ® materials, only available from<strong>Tempur</strong>-<strong>Pedic</strong>, ® give unsurpassed support and pressurerelief for <strong>the</strong> neck and shoulders for years and years ofcomfort.• Luxurious, removable and washable covers provide asmooth, soft feel and allow for optimal breathability.• TEMPUR ® materials and <strong>the</strong> outer covers are naturallytreated to be hypoallergenic.TEMPUR-Traditional TM PillowStandard Size: X-Soft, Soft and MediumThe feel of a traditional fea<strong>the</strong>r pillowcombined with <strong>the</strong> pressure-relievingcomfort of a TEMPUR-ES ® material sleevefilled with a proprietary blend of TEMPUR ®materials allows this pillow to be rolledand fluffed for perfect personalization. T<strong>here</strong>movable, washable cover is 350 threadcount and 100% cotton.TEMPUR-Comfort TM PillowStandard and Queen SizesThe TEMPUR-Comfort Pillow delivers <strong>the</strong>plush comfort and luxurious appearanceyou want, and <strong>the</strong> support your head andneck need to fully relax. This pillow willgive you years of rejuvenating, restfulsleep. The luxurious, removable andwashable cover coordinates with <strong>the</strong>TEMPUR-Contour Collection.TEMPUR-Cloud ® PillowStandard and Queen SizesThe pressure relieving comfort ofTEMPUR-ES ® material in a traditionalpillow shape—generously filled forluxurious, plush comfort and cradlingsupport. Luxurious removable andwashable cover coordinates with <strong>the</strong>TEMPUR-Cloud ® Collection.TEMPUR-Rhapsody TM PillowQueen and King SizesOur unique, patented design fills a highly-conformingTEMPUR-HD ® sleeve with TEMPUR ® shapeablemicro-cushions. Covered with TEMPUR-Tex ® on <strong>the</strong> topand MicroSuede on <strong>the</strong> bottom. The luxurious, removableand washable cover coordinates with <strong>the</strong>TEMPUR-Rhapsody TM Mattress.The GrandPillow by <strong>Tempur</strong>-<strong>Pedic</strong> ®Queen and King SizesThe ultra-luxurious GrandPillow TM complements TheGrandBed by <strong>Tempur</strong>-<strong>Pedic</strong> ® in every way. A highlyconformingTEMPUR-HD ® sleeve is filled with shapeableTEMPUR ® micro-cushions. Removable silk-cashmere blendcover, with diamond-embossed MicroSuede gusset sidesshould be dry-cleaned.The BodyPillow by <strong>Tempur</strong>-<strong>Pedic</strong> ®One SizeIdeal for side-sleepers and expectant mo<strong>the</strong>rs, <strong>the</strong>generously filled 48" long BodyPillow provides extrastability and support for your entire body—while <strong>the</strong> silkand bamboo blend cover feels great to <strong>the</strong> touch.35


Enhance with Linens and Protectors<strong>Tempur</strong>-<strong>Pedic</strong> ®LinenS CollectionLinen purchases have typically been a one-dimensionaldecision based on <strong>the</strong> highest thread count availablefor <strong>the</strong> lowest price possible. The result has been adisappointing ownership experience because <strong>the</strong> moreimportant attributes of lasting Fit, Feel and Functionwere compromised. Our Linens represent a new way ofthinking — to consider all dimensions of comfort ra<strong>the</strong>rthan simply thread count.Features & Benefits:• The patented corner strap design and self-tailoringelastic binding guarantee <strong>the</strong> fitted sheet will stay inplace on any mattress• Patent pending, FirstFit design eliminates <strong>the</strong> frustration ofputting a fitted sheet on by clearly marking <strong>the</strong> foot cornerswith gold straps• Hand sewn with old world craftsmanship and 100% longstaple cottons to ensure <strong>the</strong> highest quality and comfort• Custom quality, lock-stitch sewing prevents threads fromunraveling for maximum sustained quality, ensuring years ofwashing and drying without sacrificing fit, feel, or function• Flat sheets are oversized both in width and length and arelarge enough to tuck under any <strong>Tempur</strong>-<strong>Pedic</strong> ® mattress• Set includes: 1 fitted sheet, 1 flat sheet, 2 pillow cases (1 withtwin size); Split set includes: two fitted sheets, one flat sheet,and two pillow casesPIMA COTTON 310• 100% Pima cotton• True sateen weave• Exclusive FirstFit design• Compare to typical 500+ thread countEGYPTIAN COTTON 420• 100% Egyptian cotton• Luxurious, multi-direction weavewith an elegant dobby stripe• Exclusive FirstFit design• Compare to typical 600+ thread count1-year limited warranty on materials and workmanship for above linens.36Linens: Limited 1 Year WarrantyHomTex, Inc. (“HomTex”) warrants to <strong>the</strong> original purchaser or userthat <strong>the</strong> accompanying product will be free from defects in materials andworkmanship for a period of 1 year from <strong>the</strong> date of <strong>the</strong> original retail salesinvoice. If during <strong>the</strong> warranty period, this product is found to be defectivebecause of defects in materials or workmanship, it will be replaced withoutcharge. Use of <strong>the</strong> product diminishes <strong>the</strong> loft of <strong>the</strong> filling material.Notice of a claim under this warranty must be given promptly in writing,in no case later than 45 days after <strong>the</strong> discovery of <strong>the</strong> defect. Defectiveproducts must be returned, along with <strong>the</strong> invoice, prepaid to HomTex at<strong>the</strong> address stated below. HomTex will prepay shipping charges for <strong>the</strong>replaced product. HomTex makes no warranty with respect to <strong>the</strong> naturalsettling of <strong>the</strong> filling material. This warranty will become void if <strong>the</strong> productshows signs of careless handling or if <strong>the</strong> product is ripped or torn. Inaddition, this product must be cleaned in accordance with HomTex’scare and use instructions. Any implied warranties shall be limited to <strong>the</strong>duration of <strong>the</strong> 1 year limited warranty. In no case will HomTex be liablefor <strong>the</strong> incidental or consequential damages, whe<strong>the</strong>r such damagesare claimed on account of <strong>the</strong> breach of warranty, breach of contract,negligence or strict/product liability, including without limitation, damageto property o<strong>the</strong>r than <strong>the</strong> product) or economic losses. Some states donot allow limitations on implied warranties or <strong>the</strong> exclusion or limitations ofincidental or consequential damages, so <strong>the</strong> above limitation or exclusionmay not apply to you. This warranty gives you specific legal rights, andyou may also have o<strong>the</strong>r rights that vary from state to state.All claims relating to limited warranty should be addressed to:Customer Service Department, HomTex, Inc. 15295 Alabama Highway157, Vinemont, Alabama 35179.


Mattress andpillow ProtectorsOur Mattress and Pillow Protectors are <strong>the</strong> only protectors designedexclusively for <strong>Tempur</strong>-<strong>Pedic</strong> ® products. High-tech materials protect<strong>the</strong> purchaser’s investment from spills and household allergenswhile keeping <strong>the</strong>m cool and comfortable. Unlike bulky mattresspads and pillow covers which may inhibit TEMPUR ®material’s pressure-relieving benefits, our speciallydesigned protectors are factory tested to ensure <strong>the</strong>effectiveness of our mattresses and pillows are notimpacted.Features & Benefits:• Stretchable to move with <strong>the</strong> mattress as it conformsto <strong>the</strong> sleepers body• High-tech materials are waterproof yet breathable tokeep <strong>the</strong> sleeper cool and comfortable• Traps liquids to keep <strong>the</strong> mattress clean and stain free• Washable and hypoallergenic• Available in all standard sizes• Mattress Protector is guaranteed to protect <strong>the</strong>purchaser’s mattress investment for at least 10 years** See warranty for complete details. Protector must be purchasedon same retail sales ticket as mattress for mattress replacementguarantee to apply.Mattress Protector: 10-Year Limited WarrantyYour <strong>Tempur</strong>-<strong>Pedic</strong> ® Mattress Protector (“protector“) will be replaced orrepaired at our option, without cost to you, if it is defective due to faultyworkmanship or materials, for ten (10) years from date of purchase, subjectto <strong>the</strong> limitations described in this warranty.This warranty does not cover or apply to:Normal wear and tear, normal everyday soiling, or commercial use.Protectors that are abused or not handled per laundering instructions, orthat are commercially laundered.Stains caused by non-food related grease, inks, cosmetics, bleach,alcohol, dyes, solvents, corrosivesThe sides of your mattress; your linens, foundation or box spring; ormattresses not using a protector to <strong>the</strong> extent that any of <strong>the</strong>se exclusionsare not permitted under <strong>the</strong> laws of your state, that particular exclusiondoes not apply to you.The duration of any implied warranties of merchantability, fitness fora particular purpose or o<strong>the</strong>rwise is limited to 10 years from <strong>the</strong> date ofpurchase. If a defect in your protector results in damage to your mattress,your mattress will be repaired or replaced at our discretion. Shipping andhandling fees are your responsibility.If you have a warranty concern, please call 800-821-6621. Do not returnyour mattress protector and/or mattress to <strong>the</strong> place of purchase. Toprocess your claim, you must:Confirm that proper laundering and care instructions have been followed.Machine-wash and dry <strong>the</strong> mattress protector immediately after anyspillage incident, optimally while fluid is still wet.Register a claim within 5 days of an incident by calling 1-800-999-5219.Return <strong>the</strong> product for inspection and validation as instructed. Shippingand handling fees are your responsibility.Provide <strong>the</strong> original purchase receipt for your protector. YOUR PROTECTORMUST BE PURCHASED ON THE SAME DAY AND SAME RETAIL SALESTICKET AS YOUR MATTRESS FOR MATTRESS WARRANTY TO APPLY.This warranty gives you specific legal rights, and you may also haveo<strong>the</strong>r rights which vary from state to state.WE ARE NOT LIABLE FOR ANY CONSEQUENTIAL, SPECIAL, INDIRECT,OR PUNITIVE OR EXEMPLARY DAMAGES OF WHATEVER KIND AND AREONLY BE REQUIRED TO SERVICE THE FAULTY STAIN. Some states do notallow <strong>the</strong> exclusion or limitation of incidental or consequential damages,so <strong>the</strong> above limitation or exclusion may not apply to you.PLEASE RETAIN THIS WARRANTY AND ORIGINAL PROOF OFPURCHASE FOR AT LEAST TEN YEARS FROM YOUR DATE OFPURCHASE.37


TEMPUR ® Material vs. CompetitorsTEMPUR ®MaterialsMemory Foam/GelConstructionProprietary formula, engineered by<strong>Tempur</strong>-<strong>Pedic</strong> scientists andmanufactured in company-ownedfacilities, upholding <strong>the</strong> highestquality standardsCommodity foam and gel-infusedmemory foam is purchasedoff-<strong>the</strong>-shelf from a variety oflow-cost manufacturers,withunpredictable qualityResponsivenessSensitive to body temperature andweight, to adjust perfectly to yourbody contours and return to itsoriginal shape every timeStretches and contorts underyour weight, but does notconform to your body or bouncebackSupportConforms to your body shape andevenly distributes your weight over<strong>the</strong> surface of <strong>the</strong> mattress forultimate support and customizedcomfortCommodity foam and gel-infusedmemory foam isn't as resilient,so it can break down under bodyweight and quickly lose <strong>the</strong> abilityto support your bodyPressure REliefConforms to body contours,allowing heavier areas to sink infur<strong>the</strong>r, reducing pressure pointsw<strong>here</strong> <strong>the</strong> mattress presses against<strong>the</strong> bodyCompresses ra<strong>the</strong>r than reactsto your body, with a tendencyto push back against your bodyinstead of cushioning itDurabilitYEngineered to last for years,returning to its original shape, nightafter night and year after yearLess resilient, so it’s less durableand wears over time, losing <strong>the</strong>ability to support <strong>the</strong> body38


LatexInnerspringAirTypically unpredictable quality,bought off-<strong>the</strong>-shelf from a varietyof manufacturers, in natural orman-made formulas to meet amanufacturing price pointConstructed of metal coilscovered with foam andupholsteryMade from plastic channelsof air covered with foam andupholsteryNot temperature sensitive, soit doesn’t react to body heatto adjust to your contoursNot temperature sensitive, soit doesn’t react to body heatto adjust to your contoursNot temperature sensitive,so it doesn’t react to yourbody heat to adjust to yourcontoursTends to sag under <strong>the</strong>weight of your body or pushback but not conform to yourshapeTends to sag under <strong>the</strong>weight of your body, oftenleaving a depression orvalley after extended useMust be manually adjustedto find <strong>the</strong> correct level ofsupportTends to bounce and pushback against body weight tocreate counter-pressure andtransfer motionTendency to bounce andpush back against bodyweight to create counterpressureTendency to bounce andpush back against your bodyweight to createcounter-pressureUnpredictable quality—butdoes tend to last longer thaninnerspring or air bedsUnpredictable quality andtend tosag and wear out over timeUnpredictable quality andcan lose <strong>the</strong> ability to hold airover time39


Frequently Asked QuestionsWhat’s <strong>the</strong> density?This question is often asked (rarely by consumers) when tryingto understand <strong>the</strong> difference between our various TEMPUR ®material recipes and/or compare TEMPUR ® materials tomemory foams. While density is a common specification forcomparing or selecting commodity foams for o<strong>the</strong>r beddingand furniture manufacturers, it really isn’t an accurate way tocompare <strong>the</strong>m to au<strong>the</strong>ntic TEMPUR ® materials. Our variousTEMPUR ® material recipes are all derived from our originaland completely unique, proprietary trade secret formula. Thescience and innovation used to make each TEMPUR ® materialrecipe unique is highly complex and simply not a topic to divedeeply into with a consumer. On <strong>the</strong> rare occasion a consumermay ask this question, you can assure <strong>the</strong>m that <strong>Tempur</strong>-<strong>Pedic</strong> ®technologies really can’t be compared to memory foam and thatwe continue to invest millions of dollars to be sure each currentand future innovation we introduce delivers unique benefits and<strong>the</strong> long lasting comfort, support and durability our extremelysatisfied owners have come to expect.What is meant by “open cell”?“Open cell” is used to describe <strong>the</strong> structure of various typesof polyurethane foam including TEMPUR ® material. An opencell struc-ture is more breathable. Air is pushed out of <strong>the</strong> cellswhen pressure is applied. When <strong>the</strong> pressure is removed, <strong>the</strong>cells automatically re-inflate to return to <strong>the</strong>ir original shape.This breathable structure also promotes <strong>the</strong> dissipation ofheat to keep individuals cool and comfortable. Air and watersystems are “closed” cell systems that displace pressure insteadof absorbing and relieving.Do <strong>Tempur</strong>-<strong>Pedic</strong> ® mattresses sleep hot?Sleeping hot is not an issue for most <strong>Tempur</strong>-<strong>Pedic</strong> ® mattressowners. In a 2010 survey, Gallup ®1 asked mattress ownersabout <strong>the</strong>ir satisfaction. We compared that to <strong>the</strong> results of a2010 independent survey of <strong>Tempur</strong>-<strong>Pedic</strong> mattress owners. 2Here are <strong>the</strong> results: When asked: “Are owners dissatisfied with<strong>the</strong>ir mattress because it retains heat (‘sleeps hot’)?”• All mattress owners: 10%• <strong>Tempur</strong>-<strong>Pedic</strong> ® mattress owners: 4%What does this mean? A higher percentage of mattress owners,regardless of <strong>the</strong> brand <strong>the</strong>y own, claim <strong>the</strong>ir mattress “sleepshot” compared to <strong>Tempur</strong>-<strong>Pedic</strong> ® mattress owners. Only 10%of all mattress owners (all brands) are dissatisfied because <strong>the</strong>ysleep hot. And <strong>the</strong>re is no evidence that retaining heat is relatedto any particular mattress brand. So you can rest assured thatsleeping hot is very unlikely if you’re sleeping on a <strong>Tempur</strong>-<strong>Pedic</strong> ® mattress.TEMPUR-WEIGHTLESS TM TECHNOLOGYWho is TEMPUR-Weightless for?We designed TEMPUR-Weightless for those consumers whowant to enjoy <strong>the</strong> benefits of our adaptive support, but aren’tcomfortable with <strong>the</strong> “enveloping” feel of our mattresses.Weightless owners will get all <strong>the</strong> benefits of a <strong>Tempur</strong>-<strong>Pedic</strong> ® mattress, but with extra responsiveness for effortlessmovement and a feeling of weightless comfort and support.How does TEMPUR-Weightless work?TEMPUR-Weightless mattresses combine our TEMPUR-ES ® Comfort Layer with a TEMPUR-Float support layerto deliver <strong>the</strong> benefits of adaptive support with extraresponsiveness for easy movement in and out of bed.Do Weightless mattresses give up any of <strong>the</strong> benefitsof a <strong>Tempur</strong>-<strong>Pedic</strong> ® mattress?No! Weightless owners will enjoy all of <strong>the</strong> benefits of a<strong>Tempur</strong>-<strong>Pedic</strong> ® mattress: our adaptive support that providescustomized comfort, proper alignment, no motion transfer forundisturbed sleep, and our 25-Year Limited Warranty.TEMPUR-FloatTEMPUR-Float TM material returns to itsoriginal shape more quickly than o<strong>the</strong>rTEMPUR ® materials for extra responsivenessand effortless movement.O<strong>the</strong>r TEMPURMaterialsApproximate Time(in seconds).5 11.5 22.5 33.540


TEMPUR-BREEZE TM TECHNOLOGYWho is TEMPUR-Breeze TM for?We designed <strong>the</strong> TEMPUR-Breeze mattresses for peoplewho like <strong>the</strong> feel of extra coolness as <strong>the</strong>y sleep and forthose who naturally sleep warmer.How does TEMPUR-Breeze TM work?TEMPUR-Breeze Technology uses 3 exclusive componentsworking toge<strong>the</strong>r to help balance your temperature in a3-step process:123Step 1: TEMPUR-Breeze CoverProprietary process binds exclusive Phase ChangeMaterial to <strong>the</strong> fibers to make <strong>the</strong> cover cool to <strong>the</strong> touchand able to wick excess heat and moisture away.Step 2: TEMPUR-Breeze Comfort LayerProprietary application process coats <strong>the</strong> TEMPUR-HD ® Comfort Layer evenly with exclusive Phase ChangeMaterial to efficiently draw excess heat away from yourbody and into <strong>the</strong> Support Layer.TEMPUR-Climate cells havesuper thick cell walls to channelheat away even more efficiently.Step 3: TEMPUR-Climate Support LayerNew proprietary TEMPUR ® formula features a uniqueoversized, open-cell structure to channel excess heatfur<strong>the</strong>r away from <strong>the</strong> sleeper and out of <strong>the</strong> mattress.Is TEMPUR-Breeze TM proven to work?Yes! In tests performed by EIM, a world-renowned producttesting lab in Germany, our mattresses with Breeze sleptcooler than <strong>the</strong>ir non-TEMPUR-Breeze versions – andsubstantially cooler than “cool” mattresses from <strong>the</strong>competition.*What is Phase Change Material (PCM)?Phase Change Material (PCM) is a scientific breakthroughthat, as <strong>the</strong> name suggests, has <strong>the</strong> ability to change “phase”to absorb and release excess heat. PCMs have had a hugeimpact in <strong>the</strong> performance apparel industry and now<strong>Tempur</strong>-<strong>Pedic</strong> ® is using this technology to fur<strong>the</strong>r enhance<strong>the</strong> personal climate management performance of two ofour most popular beds. And while many competitors saythat <strong>the</strong>y use PCM in <strong>the</strong>ir beds, it is <strong>the</strong> proprietary andconsistent application of <strong>the</strong> PCM developed exclusively forTEMPUR-Breeze Technology that assures <strong>the</strong> proven cool,comfortable nights sleep only available from <strong>Tempur</strong>-<strong>Pedic</strong>’snew Breeze beds.Why introduce TEMPUR-Breeze TM if <strong>Tempur</strong>-<strong>Pedic</strong> ®mattresses already sleep cooler?With 7 million satisfied owners, we know that <strong>Tempur</strong>-<strong>Pedic</strong> ®mattresses already sleep cooler than <strong>the</strong> competition, eventhose mattresses marketed as “cool.” However, some peoplenaturally sleep hot, no matter what mattress <strong>the</strong>y sleep on.O<strong>the</strong>rs just prefer a feeling of extra coolness while <strong>the</strong>ysleep. We wanted to produce versions of our most popularmattresses with technology to address <strong>the</strong>ir needs, and help<strong>the</strong>m enjoy cooler and more relaxing sleep.Is Breeze a new Collection?Instead of creating a new collection, we added TEMPUR-Breeze coolness to two of our most popular mattresses:TEMPUR-Cloud ® Supreme and TEMPUR-Rhapsody.TMConsumers can get <strong>the</strong> feel <strong>the</strong>y already love, with <strong>the</strong>cooling benefits of TEMPUR-Breeze.* In independent tests designed to measure heat generatedand retained during a seven-hour period, ErgonomieInstitut München, a TÜV approved lab, proved <strong>the</strong>TEMPUR-Cloud ® , TEMPUR-Contour, TEMPUR-Cloud ®Supreme and TEMPUR-Rhapsody TM beds sleep coolerthan <strong>the</strong> competition. TÜV Rheinland is <strong>the</strong> leading globalauthority on heat-related product testing and certificationsworldwide. Learn more about <strong>the</strong> test methodology andTÜV Rheinland at tempurpedic.com/sleepscool.Sources: 1: 2010 Gallup Study of <strong>the</strong> Consumer Mattress Market; a national survey of owners of any mattress brand, on Reasons for Dissatisfaction with <strong>the</strong>ir currentmattress among those “less than satisfied” with <strong>the</strong>ir mattress 2: 2010 Blackstone Group <strong>Tempur</strong>-<strong>Pedic</strong> Owners Study; a national survey of owners of <strong>Tempur</strong>-<strong>Pedic</strong>mattresses, on Reasons for Dissatisfaction with <strong>the</strong>ir current mattress among those “less than extremely satisfied” with <strong>the</strong>ir mattress.41


Glossary of TEMPUR ® TermsTEMPUR ® materialTEMPUR ® pressure-relieving material, our originalproprietary breakthrough in sleep technology, conformsto your exact shape, virtually eliminates <strong>the</strong> painfulpressure points that cause you to toss and turn andabsorbs any sleep disrupting movements of your partner.TEMPUR-HD ® materialTEMPUR-HD, ® <strong>the</strong> higher density formulation of ourproprietary TEMPUR ® material, features more TEMPUR ®cells across <strong>the</strong> surface to conform precisely to yourentire body and provide unsurpassed pressure-relievingcomfort, <strong>the</strong>rapeutic support and luxurious, deep sleep.TEMPUR-ES ® materialTEMPUR-ES, ® our softest TEMPUR ® material formulation,delivers an innovative balance of pillowy comfort,pressure-relief and more responsive support. You get<strong>the</strong> soft feel you want plus <strong>the</strong> benefits and durability youexpect from <strong>Tempur</strong>‐<strong>Pedic</strong> ® beds.TEMPUR-Essential materialTEMPUR-Essential TM material delivers <strong>the</strong> necessaryquality, long-lasting comfort and contouring support thatonly <strong>Tempur</strong>-<strong>Pedic</strong> ® can deliver. You'll experience <strong>the</strong>same absorption of movement and relief from pressurepoints so you can sleep soundly.TEMPUR ® Comfort LayerThe Comfort Layer of our mattresses is a softerformulated TEMPUR ® material, enhancing initialresponsiveness and increasing overall comfort.SimplicitySupport SystemOur proprietary dual-layer support system works inharmony with TEMPUR-Essential TM to optimize <strong>the</strong> levelof comfort and contouring support delivered in ourTEMPUR-Simplicity TM Collection.TEMPUR-Adapt TM TechnologyTEMPUR ® pressure-relieving material, our originalproprietary breakthrough in sleep technology, conformsto your exact shape, virtually eliminates <strong>the</strong> painfulpressure points that cause you to toss and turn andabsorbs any sleep disrupting movements of your partner.TEMPUR-Breeze TM TechnologyTEMPUR ® pressure-relieving material, our originalproprietary breakthrough in sleep technology, conformsto your exact shape, virtually eliminates <strong>the</strong> painfulpressure points that cause you to toss and turn andabsorbs any sleep disrupting movements of your partner.TEMPUR-Float TMTEMPUR-Float TM material returns to its original shapemore quickly than o<strong>the</strong>r TEMPUR ® materials for extraresponsiveness and effortless movement.TEMPUR-Climate TMTEMPUR-Climate, our new proprietary formula featuresa unique oversized, open-cell structure to channelexcess heat fur<strong>the</strong>r away from <strong>the</strong> sleeper and out of <strong>the</strong>mattress.TEMPUR ® Support LayerThe Support Layer of our mattresses is a firmer, moresupportive TEMPUR ® material, distributing body weightevenly across <strong>the</strong> surface helping to achieve optimumcirculation. It provides <strong>the</strong>rapeutic relief by supporting <strong>the</strong>body in proper alignment.TEMPUR ® Support SystemThe Support System base of our mattresses providessupport to <strong>the</strong> TEMPUR ® material components. TheTEMPUR ® Support System increases circulation to <strong>the</strong>TEMPUR ® material components enhancing <strong>the</strong>ir pressurerelievingproperties.42


<strong>Tempur</strong>-<strong>Pedic</strong> ® History and AccoladesHistory: From NASA to TodayThe original formulation of “Visco-elastic” memory foam was a breakthrough in pressurerelief technology by NASA scientists in <strong>the</strong> 1960s to help protect pilots from extremeg-force pressures. This material was extremely promising but lacked <strong>the</strong> refinementsneeded for consumer applications. Our Swedish founders began experimenting with<strong>the</strong> NASA material in <strong>the</strong> 1980’s, and after almost a decade of intensive research, <strong>the</strong>yperfected our revolutionary TEMPUR ® material which is still a proprietary trade secrettoday. Kentuckian Bob Trussell discovered <strong>the</strong> TEMPUR ® material products in Europe andquickly secured distribution rights for <strong>the</strong> United States.Notes:Today: <strong>Tempur</strong>-<strong>Pedic</strong> ® has a bed for everyone!Today <strong>Tempur</strong>-<strong>Pedic</strong> International is a billion dollar, publicly traded global company withheadquarters located in Lexington, Kentucky, and three engineering and fabrication plantslocated in Denmark, Virginia and New Mexico. Revolutionary TEMPUR ® material has nowbeen evolved into several unique derivatives used to create a broad line of mattresses,pillows, cushions and accessories—even sleep masks, dog beds and slippers. Mostimportantly, we have millions of extremely satisfied owners around <strong>the</strong> world!AccoladesNASA ® and <strong>the</strong> Space Foundation ®<strong>Tempur</strong>-<strong>Pedic</strong> has <strong>the</strong> only products globally recognized byNASA ® and certified by The Space Foundation. ® Our exclusiveTEMPUR ® material traces its roots to NASA’s innovativetechnology to protect astronauts.The Arthritis Foundation ®<strong>Tempur</strong>-<strong>Pedic</strong> ® mattresses are <strong>the</strong> only mattresses to earn <strong>the</strong>Arthritis Foundation’s Ease-of-Use Commendation, whichrecognizes comfort and ease of use for people with arthritis.Consumers Digest Best Buy ®In reviews of mattresses, Consumers Digest awarded select<strong>Tempur</strong>-<strong>Pedic</strong> ® mattresses and pillows <strong>the</strong>ir coveted “BestBuy“ ranking.Good Housekeeping ® SealGood Housekeeping has awarded a number of our mattresses<strong>the</strong> Good Housekeeping Seal, America’s most trusted andwidely recognized consumer icon.4343


WarrantiesMattress: 25-Year Limited Warranty<strong>Tempur</strong>-<strong>Pedic</strong> warrants that it will, at <strong>Tempur</strong>-<strong>Pedic</strong>’s option, replace or repair purchaser’s <strong>Tempur</strong>-<strong>Pedic</strong> ® mattress sold in <strong>the</strong> U.S. if it is defective due to faulty workmanship or materials, subject to<strong>the</strong> limitations described in this limited warranty. <strong>Tempur</strong>-<strong>Pedic</strong> undertakes no responsibility for <strong>the</strong>quality of <strong>the</strong> goods except as o<strong>the</strong>rwise provided in this contract. T<strong>here</strong> are no warranties that extendbeyond <strong>the</strong> description on <strong>the</strong> face <strong>here</strong>of. This limited warranty is valid only in connection with <strong>the</strong>original purchase of new products and extends from <strong>the</strong> original purchase date of <strong>the</strong> original productpurchased. An “original purchaser”, for <strong>the</strong> purposes of this limited warranty, is an individual or entitywho purchases <strong>the</strong> product directly from <strong>Tempur</strong>-<strong>Pedic</strong> or an authorized retailer of <strong>Tempur</strong>-<strong>Pedic</strong> with<strong>the</strong> intent to use <strong>the</strong> product for personal consumer use and not with <strong>the</strong> intent to resell <strong>the</strong> product.An individual or entity that purchases <strong>the</strong> product from whatever source with <strong>the</strong> intent to resell <strong>the</strong>product is an unauthorized reseller (“unauthorized reseller”).This limited warranty does not apply to floor models or “demos” (except as specifically provided<strong>here</strong>in) or to products sold by unauthorized resellers, including without limitation, unauthorized resellerson third party websites, including, without limitation, Craigslist, eBay, Amazon, etc. Unauthorizedresellers are not “original purchasers” for <strong>the</strong> purpose of this limited warranty. If purchaser is not<strong>the</strong> original purchaser of this product, purchaser takes <strong>the</strong> product “as is” and “with all faults.“ IFTHE PURCHASE OF THIS MATTRESS WAS NOT DIRECTLY FROM TEMPUR-PEDIC, PROOFOF PURCHASE WILL BE REQUIRED TO DEMONSTRATE THAT PURCHASER IS THE ORIGINALPURCHASER AND ELIGIBLE TO MAKE A VALID CLAIM UNDER THIS LIMITED WARRANTY.<strong>Tempur</strong>-<strong>Pedic</strong> mattresses are designed to work on a firm, solid-surface, non-spring foundationor adjustable bed base that is structurally capable of supporting <strong>the</strong> weight of purchaser’s <strong>Tempur</strong>-<strong>Pedic</strong> mattress and user(s). This limited warranty and o<strong>the</strong>r performance warranties are based ontests conducted on “sets” that consist of our mattresses and our foundations/adjustable bedbases. THEREFORE, IF PURCHASER USES INAPPROPRIATE FOUNDATIONS, BOX SPRINGS,ADJUSTABLE BED BASES, OR BED FRAMES WITH THIS MATTRESS, SUCH USE WILL VOIDTHIS LIMITED WARRANTY AND ALL OTHER WARRANTIES, WHETHER EXPRESSED OR IMPLIED,INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY ANDFITNESS FOR A PARTICULAR PURPOSE.<strong>Tempur</strong>-<strong>Pedic</strong> may require purchaser to provide proof of<strong>the</strong> quality of <strong>the</strong> foundation, adjustable bed base, or bed frame used in conjunction with <strong>the</strong> mattressif purchaser makes a claim under this limited warranty. <strong>Tempur</strong>-<strong>Pedic</strong> reserves <strong>the</strong> right to invalidatethis limited warranty if <strong>the</strong> foundation is determined, in <strong>Tempur</strong>-<strong>Pedic</strong>’s reasonable discretion, to beinadequate or if <strong>the</strong> mattress is found to be in an unsanitary condition.This limited warranty covers <strong>the</strong> following items during normal wear:1. Deterioration causing <strong>the</strong> mattress to have a visible indentation greater than three-fourths (0.75) ofan inch that is not associated with an indentation or sag which results from use of an improper orunsupportive foundation or adjustable bed base. Normal wear required that purchaser’s mattressbe continuously supported by a matching foundation or adjustable bed base with a proper bedframe sufficient to support <strong>the</strong> collective weight of <strong>the</strong> mattress and foundation.• A proper bed frame must provide sturdy support for both <strong>the</strong> mattress and foundation; includinga center support and having at least 5-6 legs for queen, king and cal king and 4 leg support fortwin and full mattresses. For queen, king, and cal king slatted style bed frames, it is incumbentupon purchaser to ensure that <strong>the</strong> frame utilized offers ample structural support for <strong>the</strong> mattressand foundation in view of that particular slatted style frame. Failure to have a proper bedframe may invalidate <strong>the</strong> limited warranty. The use of a bed frame is important for <strong>the</strong> life andprotection of your sleep system. Nei<strong>the</strong>r mattresses, individually, nor sleep systems (mattressand foundation combination) are intended to sit/lay flat on <strong>the</strong> floor or on a waterbed frame orplatform of untreated wood or untreated wood covered with fabric.• Please Note: <strong>Tempur</strong>-<strong>Pedic</strong> highly recommends a 3-bed beam support system (available from<strong>Tempur</strong>-<strong>Pedic</strong> or Retailer at an additional cost) or a support system of similar quality that isdesigned specifically to give slatted style bed frames for queen, king and cal king mattressesadditional structural support.2. Any physical flaw in <strong>the</strong> mattress that causes <strong>the</strong> TEMPUR® material to split or crack, despitenormal usage and proper handling (as outlined in <strong>the</strong> Mattress Use & Care Instructions).This limited warranty does not cover:1. A normal increase in softness of <strong>the</strong> TEMPUR® pressurerelieving material which does not affect<strong>the</strong> pressure-relieving qualities of <strong>the</strong> mattress2. Comfort preference3. Physical abuse or damage to <strong>the</strong> structure and/or cover material, including but not limited to, burns,cuts, tears, or liquid damage. However if <strong>the</strong>re is a warranty defect not caused by <strong>the</strong> abuse ordamage <strong>the</strong>n <strong>the</strong> mattress would be covered under <strong>the</strong> standard warranty.4. Damage associated with an improper bed frame, foundation, or adjustable base. See abovedescription and illustrations for a proper bed frame.5. Replacement of <strong>the</strong> accompanying piece in <strong>the</strong> <strong>Tempur</strong>-<strong>Pedic</strong> sleep system w<strong>here</strong> only one pieceis defective, unless that accompanying piece is also defective.6. Floor models or “demos” sold at a discount (See separate warranty for demos and floor models.)7. Product sold by unauthorized resellers who are not authorized retailers.Year 1 through 10 – Full CoverageDuring <strong>the</strong> first ten (10) years of this limited warranty, <strong>Tempur</strong>-<strong>Pedic</strong> will not charge purchaserto repair or replace purchaser’s mattress if it is deemed defective, but any transportation costsassociated with repairs or replacements are purchaser’s responsibility. In no event, however, will<strong>the</strong> transportation costs exceed <strong>Tempur</strong>-<strong>Pedic</strong>’s <strong>the</strong>n-standard freight charges. No new warranty isprovided with a replacement mattress. The warranty for <strong>the</strong> replacement mattress runs from <strong>the</strong> dateof original purchase of <strong>the</strong> replaced mattress.In connection with <strong>the</strong> replacement of a product in compliance with <strong>the</strong> terms of this limitedwarranty during years 1-10, if a purchaser elects to upgrade to a more expensive product, it may doso by paying <strong>the</strong> difference between <strong>the</strong> cost of <strong>the</strong> original product being replaced and <strong>the</strong> cost of<strong>the</strong> upgraded product plus <strong>the</strong> cost of any related additional sleep system pieces not being replacedas part of <strong>the</strong> warranty exchange. In <strong>the</strong> event of an upgrade as described in this paragraph, a newwarranty will be provided for <strong>the</strong> upgraded pieces only.Year 11 through 25 – Prorated CoverageDuring years 11 through 25 of this limited warranty <strong>Tempur</strong>-<strong>Pedic</strong> will, at its option, repair <strong>the</strong>mattress at a handling cost to purchaser, or replace <strong>the</strong> mattress at a prorated charge to purchaserplus transportation costs. If <strong>Tempur</strong>-<strong>Pedic</strong> replaces <strong>the</strong> mattress, <strong>the</strong> prorated replacement chargepurchaser pays will depend on when <strong>the</strong> mattress is replaced.If <strong>the</strong> mattress is replaced in year 21 or any point <strong>the</strong>reafter prior to expiration of <strong>the</strong> limited warranty,<strong>the</strong> prorated replacement charge purchaser pays will be <strong>the</strong> same as if <strong>the</strong> mattress was replaced inyear 20.If <strong>the</strong> mattress is replaced after <strong>the</strong> eleventh year but before <strong>the</strong> twenty-first year, <strong>the</strong> proratedreplacement charge purchaser pays will increase by five (5) percent for each subsequent year of <strong>the</strong>prorated period (i.e., 55% of <strong>the</strong> original purchase price if replaced during year twelve; 60% of <strong>the</strong>original purchase price if replaced during year thirteen, etc.) If <strong>the</strong> mattress is replaced in year 21 or anypoint <strong>the</strong>reafter prior to expiration of <strong>the</strong> limited warranty, <strong>the</strong> prorated replacement charge purchaserpays will be <strong>the</strong> same as if <strong>the</strong> mattress was replaced in year 20. If you pay <strong>the</strong> replacement chargerequired in connection with a claim made during <strong>the</strong> prorated coverage period, <strong>the</strong> existing warrantywill continue to cover <strong>the</strong> replacement mattress for <strong>the</strong> balance of <strong>the</strong> 25 year limited warrantyperiod and no fur<strong>the</strong>r prorated costs for any additional approved warranty claims made against <strong>the</strong>replacement mattress will be required.Demonstration Samples and Floor ModelsDemonstration samples (“demo(s)”) and floor model(s) will enjoy a 25 year limited warrantydetermined not by <strong>the</strong> original purchase receipt date but by <strong>the</strong> “date of manufacture” on <strong>the</strong> law tag.However, except for verifiable warranty defects, demos and floor models are sold “as is” and “withall faults” and covers on demos and floor models (whe<strong>the</strong>r removable or not) are not warranted orguaranteed.During <strong>the</strong> first ten (10) years of this limited warranty, demo or floor model products purchased ata discount will be repaired by <strong>Tempur</strong>-<strong>Pedic</strong> at no charge to <strong>the</strong> purchaser or will be replaced for acharge equal to <strong>the</strong> cost of <strong>the</strong> replacement mattress less <strong>the</strong> amount paid by <strong>the</strong> original purchase for<strong>the</strong> demo or floor model. If <strong>the</strong> demo or floor model product has been discontinued <strong>the</strong>n <strong>the</strong> chargewill be <strong>the</strong> cost of <strong>the</strong> reasonable equivalent of <strong>the</strong> discontinued item [or any upgraded item] less <strong>the</strong>amount paid by <strong>the</strong> original purchaser for <strong>the</strong> demo or floor model product. During years eleven (11)through twenty-five (25) of this limited warranty, demo or floor model products purchased at a discountwill be repaired by <strong>Tempur</strong>-<strong>Pedic</strong> at no charge to <strong>the</strong> purchaser or replaced at a prorated charge topurchaser based on <strong>the</strong> replacement cost less a percentage of <strong>the</strong> discounted amount <strong>the</strong> originalpurchaser paid for <strong>the</strong> products plus transportation costs. If <strong>Tempur</strong>-<strong>Pedic</strong> replaces <strong>the</strong> mattress, <strong>the</strong>prorated replacement charge purchaser pays will depend on when <strong>the</strong> demo or floor model product isreplaced and <strong>the</strong> amount <strong>the</strong> original purchaser paid for <strong>the</strong> product.If <strong>the</strong> demo or floor model product is replaced during <strong>the</strong> eleventh year of this limited warranty, <strong>the</strong>prorated replacement charge purchaser pays will be <strong>the</strong> difference between full replacement valueless fifty (50) percent of <strong>the</strong> actual discounted price paid by <strong>the</strong> original purchaser. Example: If <strong>the</strong>demo or floor model product’s replacement cost is $2000 and <strong>the</strong> original purchase price paid by <strong>the</strong>original purchaser was $600, <strong>the</strong>n <strong>the</strong> replacement charge for examples of proper bed frames <strong>the</strong>product in year 11 would be $2000 – ($600 x 50%) = $1700.If <strong>the</strong> demo or floor model product is replaced after <strong>the</strong> eleventh year but before this limited warrantyexpires, <strong>the</strong> prorated percentage of <strong>the</strong> original purchase price subtracted from <strong>the</strong> replacementcost would decrease by five (5) percent for each subsequent year of <strong>the</strong> prorated period (i.e., 45%of <strong>the</strong> original purchase price if replaced during year twelve; 40% of <strong>the</strong> original purchase price ifreplaced during year thirteen, etc.) to a minimum of 5% of <strong>the</strong> original price being subtracted from<strong>the</strong> replacement cost. Example: If <strong>the</strong> demo or floor model product’s replacement cost is $2000 and<strong>the</strong> original purchase price paid by <strong>the</strong> original purchaser was $600, <strong>the</strong>n <strong>the</strong> replacement charge for<strong>the</strong> product in year 12 would be $2000 – ($600 x 45%) = $1730. If <strong>the</strong> demo or floor model product’sreplacement cost is $2000 and <strong>the</strong> original purchase price paid by <strong>the</strong> original purchaser was $600,<strong>the</strong>n <strong>the</strong> replacement charge for <strong>the</strong> product in year 21 through year 25 would be $2000 - ($600 x5%) = $1970. If you pay <strong>the</strong> replacement charge required in connection with a claim made during <strong>the</strong>prorated coverage period, <strong>the</strong> existing warranty will continue to cover <strong>the</strong> replacement mattress for<strong>the</strong> balance of <strong>the</strong> 25 year limited warranty period and no fur<strong>the</strong>r prorated costs for any additionalapproved warranty claims made against <strong>the</strong> replacement mattress will be required.If <strong>the</strong> demo or floor model product has been discontinued <strong>the</strong>n <strong>the</strong> replacement charge will be <strong>the</strong>cost of <strong>the</strong> reasonable equivalent of <strong>the</strong> discontinued item [or any upgraded item] less <strong>the</strong> appropriatepercentage of <strong>the</strong> amount paid by <strong>the</strong> original purchaser for <strong>the</strong> demo or floor model product.If removable, <strong>the</strong> cover (except for demo or floor model covers) for <strong>the</strong> mattress is warranted for two(2) years from <strong>the</strong> date of purchase against faults in material or workmanship. If <strong>Tempur</strong>-<strong>Pedic</strong> replaces<strong>the</strong> cover for <strong>the</strong> mattress, <strong>Tempur</strong>-<strong>Pedic</strong> will replace it with <strong>the</strong> current style of cover available for <strong>the</strong>mattress, which may be a different color or material than <strong>the</strong> original cover.Additional Limitations on Warranty CoverageIn <strong>the</strong> event a warranty claim is filed and a warranty replacement is deemed necessary, purchaserwill be required to surrender <strong>the</strong> original product to <strong>Tempur</strong>-<strong>Pedic</strong> at <strong>the</strong> time of replacement.TEMPUR-PEDIC SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGESRESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OFTHIS WARRANTY; THE EXCLUSIVE REMEDY FOR BREACH OF THIS WARRANTY SHALL BEREPLACEMENT OR CREDIT TOWARDS REPLACEMENT AS SET FORTH HEREIN. THERE ARE NOEXPRESS OR IMPLIED WARRANTIES, INC LUDING IMPLIED WARRANTIES OF MERCHANTABILITYAND FITNESS FOR A PARTICULAR PURPOSE, OTHER THAN THE WARRANTY DESCRIBED ONTHE FACE OF THIS LIMITED WARRANTY.You may contact <strong>Tempur</strong>-<strong>Pedic</strong>’s Customer Service Department by calling toll-free1-800-821-6621 or by sending an email to customer.service@tempurpedic.com.This limited warranty gives <strong>the</strong> purchaser specific legal rights, and <strong>the</strong> purchaser may also haveo<strong>the</strong>r rights, which may vary from state to state.PLEASE RETAIN THIS LIMITED WARRANTY AND ORIGINAL PROOF OF PURCHASE FOR ATLEAST 25 YEARS FROM YOUR DATE OF PURCHASE.44


Pillow & O<strong>the</strong>r Products: 3-Year Limited Warranty<strong>Tempur</strong> Production USA, LLC (“<strong>Tempur</strong>-<strong>Pedic</strong>”) guarantees that we will, at <strong>Tempur</strong>-<strong>Pedic</strong>’soption, replace or repair purchaser’s product if it is defective due to faulty workmanship or materials,subject to <strong>the</strong> limitations described in this warranty.This warranty does not include a normal increase in softness of <strong>the</strong> TEMPUR ® pressure-relievingmaterial which does not affect <strong>the</strong> pressure-relieving qualities of <strong>the</strong> product.This warranty covers: any physical flaw in <strong>the</strong> product that causes <strong>the</strong> material to split or crackdespite normal usage and proper handling; and deterioration of <strong>the</strong> cell-structure of <strong>the</strong> material thatcauses <strong>the</strong> product to not return to its original shape.During <strong>the</strong> three (3) years of this warranty, <strong>Tempur</strong>-<strong>Pedic</strong> will at its option, repair <strong>the</strong> product at ahandling cost to purchaser, or replace <strong>the</strong> product.This warranty covers <strong>the</strong> following products (all sizes of product included): The All-PurposePillowby <strong>Tempur</strong>-<strong>Pedic</strong>, The BodyPillow by <strong>Tempur</strong>-<strong>Pedic</strong>, ® The GrandPillow by <strong>Tempur</strong>-<strong>Pedic</strong>, ®LumbarCushion by <strong>Tempur</strong>-<strong>Pedic</strong>, SeatCushion by <strong>Tempur</strong>-<strong>Pedic</strong>, TEMPUR-Classic Pillow,TEMPUR-Cloud ® Pillow, TEMPUR-Comfort Pillow, TEMPUR-Comfort Pillow travel size,TEMPUR-Neck Pillow, TEMPUR-Neck Pillow travel size, TEMPUR-Rhapsody Pillow,TEMPUR-Side Pillow, TEMPUR-Symphony Pillow, TEMPUR-Traditional Pillow,TravelPillow by <strong>Tempur</strong>-<strong>Pedic</strong>, ® TravelSet by <strong>Tempur</strong>-<strong>Pedic</strong> and <strong>the</strong> UniversalCushion by <strong>Tempur</strong>-<strong>Pedic</strong>. If available, <strong>the</strong> cover for <strong>the</strong> product is warranted for two (2) years from <strong>the</strong> date of purchaseagainst faults in material or workmanship. If <strong>Tempur</strong>-<strong>Pedic</strong> replaces <strong>the</strong> cover for <strong>the</strong> product,<strong>Tempur</strong>-<strong>Pedic</strong> will replace it with <strong>the</strong> current style of cover available, which may be a different coveror material than <strong>the</strong> original cover.If <strong>the</strong> product or cover is physically abused, damaged, burned, cut or torn, this warranty is void.This warranty is valid only for <strong>the</strong> original purchaser of <strong>the</strong> product. An original purchaser is onewho purchases <strong>the</strong> product directly from <strong>Tempur</strong>-<strong>Pedic</strong> or an authorized retailer or <strong>Tempur</strong>-<strong>Pedic</strong>. Ifpurchaser is not <strong>the</strong> original purchaser of this product, he/she takes it “as is” and “with all faults.” If<strong>the</strong> purchase of this product was not directly from <strong>Tempur</strong>-<strong>Pedic</strong>, proof of purchase will be requiredto demonstrate that purchaser is <strong>the</strong> original purchaser and eligible to make a valid claim underthis warranty.In <strong>the</strong> event a warranty claim is filed and a warranty replacement is deemed necessary, purchaserwill be required to surrender <strong>the</strong> original product to <strong>Tempur</strong>-<strong>Pedic</strong> prior to <strong>the</strong> replacement.You may contact <strong>Tempur</strong>-<strong>Pedic</strong>’s Customer Service Department by calling toll-free 1-800-821-6621.This warranty gives <strong>the</strong> purchaser specific legal rights, and <strong>the</strong> purchaser may also have o<strong>the</strong>rrights, which may vary from state to state.PLEASE RETAIN THIS WARRANTY AND ORIGINAL PROOF OF PURCHASE FOR AT LEAST 3YEARS FROM THE DATE OF PURCHASE.TEMPUR-Ergo TM ADJUSTaBLE BASE, TEMPUR-Ergo TM ADVANCED ADJUSTaBLE BASEand TEMPUR-Ergo TM GRAND ADJUSTABLE BASE: 20 year limited warranty<strong>Tempur</strong>-<strong>Pedic</strong> North America, Inc. (“<strong>Tempur</strong>-<strong>Pedic</strong>”) guarantees thatwe will, at <strong>Tempur</strong>-<strong>Pedic</strong>’s option, replace or repair purchaser’sTEMPUR-ERGO TM Grand ADjustable Base, TEMPUR-ERGO TM ADVANCEDADjustable Base or TEMPUR-ERGO TM ADjustable Base, if it is defectivedue to faulty workmanship or materials, subject to <strong>the</strong> limitationsdescribed in this warranty.Year 1 - Full Coverage of Parts and Labor Your TEMPUR-Ergo TM Grand Adjustable Base,TEMPUR-Ergo TM Advanced Adjustable Base or TEMPUR-Ergo TM Adjustable Base is warrantedagainst defects in <strong>the</strong> workmanship or materials for a period of one (1) year from <strong>the</strong> warrantycommencement date. Electronics, electrical components, drive motors and massage motorsare included. Upon notice during <strong>the</strong> first year from <strong>the</strong> warranty commencement date,<strong>Tempur</strong>-<strong>Pedic</strong> will send replacement parts (at no cost to <strong>the</strong> purchaser) for any defectivepart to <strong>the</strong> purchaser, and <strong>Tempur</strong>-<strong>Pedic</strong> will pay all authorized labor and transportationcosts associated with <strong>the</strong> repair or replacement of any parts <strong>Tempur</strong>-<strong>Pedic</strong> determines to bedefective. This one (1) year warranty shall not apply if purchaser does not return any and alldefective parts to <strong>Tempur</strong>-<strong>Pedic</strong> within 15 days of purchaser’s receipt of replacement part.Years 2 and 3 – Full Coverage of Parts ONLY Upon notice during <strong>the</strong> years two and three(2 - 3) from <strong>the</strong> warranty commencement date, <strong>Tempur</strong>-<strong>Pedic</strong> will offer replacement partsfor any defective part to <strong>the</strong> purchaser. Electronics, electrical components, drive motors andmassage motors are included. This two (2) year warranty shall not apply if purchaser does notreturn any and all defective parts to <strong>Tempur</strong>-<strong>Pedic</strong> within 15 days of purchaser’s receipt ofreplacement part. Purchaser shall bear all service, transportation, labor, and shipping costsrelated to <strong>the</strong> delivery and/or replacement of <strong>the</strong> defective part.Years 4 through 20 – Prorated Coverage of Parts ONLY Upon notice during <strong>the</strong> fourththrough <strong>the</strong> twentieth (4 – 20) years from <strong>the</strong> warranty commencement date, <strong>Tempur</strong>-<strong>Pedic</strong>will offer replacement parts (upon terms and conditions set forth in this paragraph) for anymechanical bed part found to be defective. Electronics, electrical components, drive motorsand massage motors are excluded. Purchaser shall pay 1/17th of <strong>the</strong> <strong>the</strong>n current replacementcost of <strong>the</strong> defective part multiplied by <strong>the</strong> number of years after three (3) years from <strong>the</strong>warranty commencement date, and <strong>Tempur</strong>-<strong>Pedic</strong> shall bear <strong>the</strong> remainder of <strong>the</strong> cost of<strong>the</strong> replacement part. This seventeen (17) year warranty shall not apply if purchaser does notreturn any and all defective parts to <strong>Tempur</strong>-<strong>Pedic</strong> within 15 days of purchaser’s receipt ofreplacement part. Purchaser shall bear all service, transportation, labor, and shipping costsrelated to <strong>the</strong> delivery and/or replacement of <strong>the</strong> defective part. After <strong>the</strong> 20th year, purchasershall bear <strong>the</strong> entire cost of repair and replacement of all parts and materials, including laborand transportation.Additional Terms and Conditions This warranty does not apply; (a) to any damagecaused by <strong>the</strong> purchaser; (b) if <strong>the</strong>re has been any unauthorized repair or replacement of <strong>the</strong>unit’s parts; (c) if <strong>the</strong> unit has been mishandled (whe<strong>the</strong>r in transit or by o<strong>the</strong>r means), subjectedto physical or electrical abuse or misuse, or o<strong>the</strong>rwise operated in any way inconsistent with<strong>the</strong> operation and maintenance procedures outlined in <strong>the</strong> Complete Reference Guide, thiswarranty, and any o<strong>the</strong>r applicable document published or approved by <strong>Tempur</strong>-<strong>Pedic</strong>; (d) todamage to mattresses, fabric, cables, electrical cords or items supplied by Resellers. Contact<strong>the</strong> Reseller or relevant party for warranty information on <strong>the</strong>se items.; (e) if <strong>the</strong>re has been anyunnecessary service calls, including costs for in-home service calls solely for <strong>the</strong> purpose ofeducating <strong>the</strong> consumer about <strong>the</strong> unit for finding an unsatisfactory power connection; (g) if<strong>the</strong> recommended weight restrictions are not followed (Twin, Twin Long, Split/Dual Queen,Split/Dual CA King – 300 lbs.; Double, Double Long – 375 lbs.; Queen – 425 lbs.), <strong>the</strong> warrantywill be void.Repairs to or replacement of <strong>the</strong> TEMPUR-Ergo TM Grand Adjustable Base, TEMPUR-Ergo TMAdvanced Adjustable Base or TEMPUR-Ergo TM Adjustable Base or its components under <strong>the</strong>terms of this limited warranty will apply to <strong>the</strong> original warranty period and will not serve toextend such period.The decision to repair or to replace defective parts under this warranty shall be made, orcase to be made, by <strong>Tempur</strong>-<strong>Pedic</strong> at its option and in its sole discretion.REPAIR OR REPLACEMENT SHALL BE THE SOLE REMEDY OF THE PURCHASER.THERE SHALL BE NO LIABILITY ON THE PART OF TEMPUR-PEDIC FOR ANY SPECIAL,INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OR FOR ANY OTHER DAMAGE,CLAIM, OR LOSS NOT EXPRESSLY COVERED BY THE TERMS OF THIS WARRANTY. THISLIMITED WARRANTY DOES NOT INCLUDE REIMBURSEMENT FOR INCONVENIENCE,REMOVAL, INSTALLATION, SETUP TIME, LOSS OF US, SHIPPING, OR ANY OTHER COSTSOR EXPENSES. TEMPUR-PEDIC MAKES NO OTHER WARRANTY WHATSOEVER, EXPRESSOR IMPLIED, AND ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FORA PARTICULAR PURPOSE ARE DISCLAIMED BY TEMPUR-PEDIC AND EXCLUDED FROMTHIS AGREEMENT.Some states do not allow <strong>the</strong> exclusion or limitation of incidental or consequential damages,so <strong>the</strong> above limitation or exclusion may not apply to every purchaser. This warranty gives<strong>the</strong> purchaser specific legal rights, and <strong>the</strong> purchaser may also have o<strong>the</strong>r rights, which mayvary from state to state. This warranty is valid in all 50 states, Puerto Rico, and Canada. Thiswarranty is valid only for <strong>the</strong> original purchaser of <strong>the</strong> product. An original purchaser is onewho purchases <strong>the</strong> product directly from <strong>Tempur</strong>-<strong>Pedic</strong> North America, Inc. or an authorizedReseller of <strong>Tempur</strong>-<strong>Pedic</strong> North America, Inc. If you are not <strong>the</strong> original purchaser of thisproduct, you take it “as is” and “with all faults.” If you did not purchase <strong>the</strong> TEMPUR-Ergo TMGrand Adjustable Base, TEMPUR-Ergo TM Advanced Adjustable Base or TEMPUR-Ergo TMAdjustable Base directly from <strong>Tempur</strong>-<strong>Pedic</strong> North America, Inc., we will require proof ofpurchase from you demonstrating that you are <strong>the</strong> original purchaser and eligible to make avalid claim under this warranty. This warranty begins on <strong>the</strong> “warranty commencement date”which is <strong>the</strong> date of purchase for new unused units, and <strong>the</strong> date of manufacture for units thathave been used as floor or display models. Thus, on a floor model unit, <strong>the</strong> warranty is a portionof <strong>the</strong> limited 20-year warranty. If original proof of purchase is not provided by purchaser,<strong>Tempur</strong>-<strong>Pedic</strong> reserves <strong>the</strong> right to determine if <strong>the</strong> unit is not covered by this warranty or touse <strong>the</strong> manufacturing date as <strong>the</strong> warranty commencement date. This limited warranty givesyou specific legal rights. You may also have o<strong>the</strong>r rights that vary from state to state.If you experience any trouble with your TEMPUR-Ergo TM Grand Adjustable Base, TEMPUR-Ergo TM Advanced Adjustable Base or TEMPUR-Ergo TM Adjustable Base during <strong>the</strong> warrantyperiod, please consult <strong>the</strong> troubleshooting section of your Reference Guide. If problemspersist after following <strong>the</strong>se instructions, please call: 1-800-979-1457.1For purposes of this warranty, “<strong>Tempur</strong>-<strong>Pedic</strong> ® adjustable base” refers to <strong>the</strong> following three models: TEMPUR-Ergo TM Grand Adjustable Base, TEMPUR-Ergo TMAdvanced Adjustable Base and TEMPUR-Ergo TM Adjustable Base.45


Comfort ProductsName & InformationMattress Overlay by <strong>Tempur</strong>-<strong>Pedic</strong> • Ideal for situations w<strong>here</strong> <strong>the</strong> completeSwedish Sleep System ® is impractical• Perfect for recreational vehicles andovernight guests• Removable, washable, hypoallergenic coverTravelSet by <strong>Tempur</strong>-<strong>Pedic</strong> • Includes a 79" x 27.5" x 1.5" mattressoverlay and <strong>the</strong> TEMPUR-Neck TMPillow-Travel, 10" x 12" x 4"• Both pieces feature a removable,washable, hypoallergenic cover• Both pieces fit neatly into a speciallydesigned wea<strong>the</strong>rproof, pull-behind bag foreasy transportingTravelPillow by <strong>Tempur</strong>-<strong>Pedic</strong> ®• Unique horseshoe shape cradles neck foradded comfort and support• Allows neck and shoulder muscles to relaxcompletely• Removable, washable, hypoallergenic coverThe All-Purpose Pillow • Responds to body temperature andweight to provide comfort, ergonomicsupport and deep rejuvenating sleep• The unique “peanut” shape is versatileenough to be used as a travel pillow, neckroll, lumbar cushion, leg spacer, etc.• Removable, washable, hypoallergenic coverwith carrying strapSeatCushion by <strong>Tempur</strong>-<strong>Pedic</strong> • Adds comfort to almost any seatingsurface• Absorbs and distributes your weightevenly to help you sit comfortably forextended periods of time• Works well in conjunction with<strong>the</strong> LumbarCushion by <strong>Tempur</strong>-<strong>Pedic</strong> • Removable, washable, hypoallergeniccoverLumbarCushion by <strong>Tempur</strong>-<strong>Pedic</strong> • Provides maximum comfort and propersupport for your mid and lower back• Ergonomically contoured shape• Works well in conjunction with<strong>the</strong> SeatCushion by <strong>Tempur</strong>-<strong>Pedic</strong> • Removable, washable, hypoallergenic cover• Available in Travel sizeAUniversalCushion by <strong>Tempur</strong>-<strong>Pedic</strong> • Provides body-conforming support to<strong>the</strong> lumbar area, under <strong>the</strong> legs andbehind <strong>the</strong> head• Removable, washable, hypoallergeniccover46


Cover Limited Warranty Construction Available Sizes WeightRemovable,washable,hypoallergenic100% polyester5-yearTEMPUR ®materialTwin (38" x 74" x 3")Twin Long (38" x 80" x 3")Double (53" x 74" x 3")Queen (60" x 80" x 3")King (76" x 80" x 3")CA King (72" x 84" x 3")31.5 lbs.40.8 lbs.47.6 lbs.51.6 lbs.74.2 lbs.71.6 lbs.Removable,washable,hypoallergenic75% cotton,25% polyester3-yearTEMPUR ®materialTravel (79" x 27.5" x 1.5")18.3 lbs.Removable,washable,hypoallergenic75% cotton,25% polyester3-yearTEMPUR ®materialTravel (12" x 11" x 3")1.4 lbs.Removable,washablehypoallergenic75% cotton,25% polyester3-yearTEMPUR ®materialTravel (13" x 5")0.85 lbs.Removable,washable,hypoallergenic82% nylon,18% spandex3-yearTEMPUR ®materialStandard (16" x 16" x 2")2.5 lbs.Removable,washable,hypoallergenic82% nylon,18% spandex3-yearTEMPUR ®materialStandard (15" x 15" x 4")Travel (10" x 11" x 2")3.3 lbs.1 lbs.Removable,washable,hypoallergenic75% cotton,25% polyester3-yearTEMPUR ®materialStandard (14" x 8" x 4")1.8 lbs.47


PillowsContoured PillowsErgonomically contoured to support your head, neck and spine in proper alignment,and help prevent and relieve back, neck and shoulder pain to increase comfort.Name & InformationContoured PillowsTEMPUR-Neck TM Pillow• Ergonomically contoured shape developed bydoctors ensures proper alignment, support andcomfortTEMPUR-Side TM Pillow• Patented design features an ergonomicallycontoured shape developed by doctors toensure proper alignment, support and comfort• Helps prevent snoring and o<strong>the</strong>r sinus-relatedproblems that may disrupt sleepTEMPUR-Classic TM Pillow• Provides plush and pressure-relieving comfortto improve quality of sleep• Ergonomic contour into a traditional pillowshapeTEMPUR-Symphony TM Pillow• Unique, dual-sided design features a gentlyarched side to provide additional head and necksupport for back sleepers while <strong>the</strong> oppositeside provides a more traditional pillow feel forside sleepersTEMPUR-Comfort TM Pillow• Can easily be shaped, rolled or fluffed forcomfort and personalized support• Relieves shoulder, neck and back pain byallowing neck and shoulder muscles to relaxcompletely• Helps prevent snoring and o<strong>the</strong>r sinus-relatedproblems that may disrupt sleep• Relieves shoulder, neck and back pain byallowing neck and shoulder muscles torelax completely• TEMPUR ® material formula providespressure-relieving comfort with a slightlysofter, yet supportive feel to fit any sleepingposition• Provides plush and pressure-relievingcomfort to improve quality of sleep• TEMPUR ® material formula providespressure-relieving comfort with a slightlysofter, yet supportive feel to fit anysleeping position• Removable, washable cover is hypoallergenic• Patented design features TEMPUR ® materialin a traditional pillow shapeTEMPUR-Rhapsody TM Pillow• Can easily be shaped, rolled or fluffed forcomfort and personalized support• Luxurious, dual-sided cover is hypoallergenicand removable for easy washing• Patented design features TEMPUR-HD ® in atraditional pillow shapeFilled PillowsThe GrandPillow by <strong>Tempur</strong>-<strong>Pedic</strong> ®• Ultra-luxurious pillow designed to complementThe GrandBed by <strong>Tempur</strong>-<strong>Pedic</strong> ® in every way• The silk-blend cover is hypoallergenic andremovable (dry clean only)The BodyPillow by <strong>Tempur</strong>-<strong>Pedic</strong> ®• Generously filled design provides extra stabilityand support for hips, knees and back• Can easily be shaped, rolled or fluffed forcomfort and personalized support• Provides plush and pressure-relieving comfortto improve quality of sleep• Ideal for side-sleepers and expectant mo<strong>the</strong>rsTEMPUR-Cloud ® Pillow• Can easily be shaped, rolled or fluffed forcomfort and personalized support• TEMPUR-ES ® formula providespressure-relieving comfort with a slightlysofter, yet supportive, feel to fit any sleepingposition and improve quality of sleep48TEMPUR-Traditional TM Pillow• Can easily be shaped, rolled or fluffed forcomfort and personalized support• TEMPUR-ES ® material sleeve filled with aproprietary blend of TEMPUR ® materialsthat allow you to roll or fluff <strong>the</strong> pillow just<strong>the</strong> way you like it• Available in three comfort “feels”


Filled PillowsMore traditionally shaped pillow styles and sizes provide unsurpassed comfort,and allow you to shape, roll or fluff for comfort and personalized supportCover Limited Warranty Construction Available Sizes WeightRemovable, washable,hypoallergenic100% polyester3-yearTEMPUR ®materialLow Profile (20" x 12" x 3")Medium Profile (20" x 12" x 4")Queen Medium Profile (24" x 12" x 4")King Medium Profile (34" x 14" x 4")High Profile (20" x 12" x 4.5")Queen High Profile (24" x 12" x 4.5")Travel (10" x 12" x 4")3 lbs.3.5 lbs.4.1 lbs.6.9 lbs.4 lbs.4.8 lbs.2.3 lbs.Removable, washable,hypoallergenic100% polyesterRemovable, washable,hypoallergenic100% polyesterRemovable, washable,hypoallergenic100% polyesterRemovable, washable,hypoallergenic98% polyester, 2% ElastanRemovable, washable,hypoallergenicTop: TEMPUR-Tex ®(100% polyester)Bottom: MicroSuede(100% polyester)Removable, washable(dry clean only),hypoallergenic;Top & Bottom: 80% polyester,18% rayon,1% cashmere, 1% silkSides: 64% polyester, 25% acrylic,11% cottonRemovable, washable,hypoallergenic60% polyester, 35% Tactel,4.7% bamboo, .03% silk3-year3-year3-year3-year3-year3-year3-yearTEMPUR ®materialSofter formulaTEMPUR ®materialSofter formulaTEMPUR ®materialTEMPUR ® materialsleeve withTEMPUR ® materialmicro-cushionsTEMPUR-HD ® sleevewith TEMPUR ®materialmicro-cushionsTEMPUR-HD ® sleevewith TEMPUR ®micro-cushionsTEMPUR ® sleevewith TEMPUR ®materialmicro-cushionsStandard (22" x 13" x 4.5"-2.5")Queen (26" x 13" x 4.5"-2.5")Standard (22" x 14" x 4.5")Standard (25" x 17" x 5.5")Queen (29" x 17" x 5.5")Standard (25" x 19")Queen (29" x 19")Travel (14" x 10")Queen (29" x 20")King (36" x 20")Queen (27" x 17")King (36" x 17")Standard (48" x 14")3.7 lbs.4.3 lbs.3.4 lbs.5.1 lbs.5.7 lbs.6 lbs.6.9 lbs.1.9 lbs.7.9 lbs.9.9 lbs.7.7 lbs.9.9 lbs.7 lbs.Contoured Pillows Filled PillowsRemovable, washable,hypoallergenic100% polyester3-yearTEMPUR-ES ® sleevewith TEMPUR-ES ®micro-cushionsStandard (25"x 19")Queen (26" x 19.75")5.6 lbs.Removable, washable,hypoallergenic100% cotton3-yearTEMPUR-ES ® sleevewith proprietaryblend of TEMPUR ®materials fillExtra Soft (23.6"x 18.9")Soft (23.6"x 18.9")Medium (23.6"x 18.9")3.17 lbs.3.51 lbs.3.77 lbs.49


<strong>Tempur</strong>-<strong>Pedic</strong> ®Sleep SystemsConstructionProfile (approximated)TEMPUR ® Comfort LayerTEMPUR ® Support LayerSupport SystemLimited Warranty*Mattress CoverTextile (Top & Sides)Removable/WashableHypoallergenicBOXED WEIGHTS & AVAILABLE SIZESTwin (38" x 74")Twin Long (38" x 80")The GrandBedby <strong>Tempur</strong>-<strong>Pedic</strong> ®Luxury – 15"2"+1.2" TEMPUR-HD ® material4" TEMPUR ® materialGrand25 yearsQuilted Silk-Cashmere Blend &MicroSuede:80% Polyester, 18% Rayon1% Silk, 1% Cashmere / 64%Polyester, 25% Acrylic,11% CottonNOYESDouble (53" x 74")N/AQueen (60" x 80")250 lbs.King (76" x 80")315 lbs.CA King (72" x 84")315 lbs.Split/Dual CA King (36" x 84")N/ATotal System Heights (Mattress PLus Foundation)Low Profile Foundation (5")20" (28" † )High Profile Foundation (9")‡TEMPUR-Ergo TM Advanced (15.75")TEMPUR-Ergo TM (14.5")Recommended FoundationN/AN/A24" (32" † )30.75"N/AGrand or TEMPUR-Ergo TM GrandAdjustable BaseTEMPUR-Allura TMPillow-Top – 13.5"2" TEMPUR-HD ® material2.8" TEMPUR ® materialDual25 yearsQuilted TEMPUR-Top ® &MicroSuede35% Tactel, ® 5% Silk & Bamboo,60% Polyester /100% PolyesterNOYESN/A100 lbs.N/A153 lbs.190 lbs.189 lbs.99 lbs. (x2)18.5" (26.50" † )22.5" (30.50" † )29.25"N/ASand MicroSuede orTEMPUR-Ergo TM Adv. Adj. BaseTEMPUR- Rhapsody TMHigh – 12"1.2" TEMPUR-HD ® material2.8" TEMPUR ® materialDual25 yearsTEMPUR-Tex ®& MicroSuede:100% Polyester /100% PolyesterYESYESN/A87 lbs.112 lbs.134 lbs.167 lbs.166 lbs.87 lbs. (x2)17” (25” † )21” (29” † )27.75”26.5”TEMPUR- Rhapsody TMBreezeHigh – 12"1.2" TEMPUR-HD ® Breeze material2.8" TEMPUR-Climate TM materialDual25 yearsTEMPUR-Breeze TM& MicroSuede:100% Polyester /100% PolyesterSand MicroSuede or choice of Sand MicroSuede or choice ofTEMPUR-Ergo TM Adjustable Bases TEMPUR-Ergo TM Adjustable BasesNOYESN/A89 lbs.N/A136 lbs.170 lbs.169 lbs.89 lbs. (x2)17” (25” † )21” (29” † )27.75”26.5”FOUNDATION & BASE WEIGHTSTwin (38" x 74")Twin Long (38" x 80")Double (53" x 74")Queen (60" x 80")Split/Dual Queen (30" x 80")King (76" x 80")Split/Dual King (38" x 80")CA King (72" x 84")Split/Dual CA King (36" x 84")TEMPUR-Ergo TM SystemN/A95 lbs.N/A140 lbs.N/ASee Split/Dual King95 lbs. (x2)See Split/Dual CA King89 lbs. (x2)TEMPUR-Ergo TM Advanced System168 lbs.172 lbs.218 lbs.234 lbs.136 lbs. (x2)See Split/Dual King172 lbs. (x2)See Split/Dual CA King159 lbs. (x2)


Easy Steps tohigher tickets andmore satisfiedcustomersConnectwith customer satisfaction (pages 4-7)Consult1. Start by helping <strong>the</strong>m choose <strong>the</strong>ir perfect<strong>Tempur</strong>-<strong>Pedic</strong> ® mattress.(starting on page 12)2. Show <strong>the</strong>m how to make <strong>the</strong>ir best bed even better.(starting on page 26)3. Then show <strong>the</strong>m how to choose <strong>the</strong>ir perfect pillow.(page 34)4. Enhance <strong>the</strong>ir comfort with linens and protectors.(pages 36-37)CLose


TEMPUR-Contour TMSignatureTEMPUR-Contour TMSelectTEMPUR-Weightless TMSupremeTEMPUR-Weightless TMSelectTEMPUR-Cloud ®LuxeHigh – 12"Traditional –10"High – 12"Traditional –10"High – 13"1.6" TEMPUR ® material1.2" TEMPUR ® material2" TEMPUR-ES ® material1.2" TEMPUR-ES ® material2.75" TEMPUR-ES ® material2.4" TEMPUR ® material2.8" TEMPUR ® material3" TEMPUR-FLoat TM material3" TEMPUR-FLoat TM material2" TEMPUR-HD ® materialDualSingleSingleSingleDual25 years25 years25 years25 years25 yearsMulti-Fiber Knit& MicroSuede:98% Polyester, 2% Elastan /100% PolyesterMulti-Fiber Knit& MicroSuede:98% Polyester, 2% Elastan /100% PolyesterSuper-Stretch& MicroSuede:100% Polyester /100% PolyesterSuper-Stretch& MicroSuede:100% Polyester /100% PolyesterSuper-Stretch& MicroSuede:100% Polyester /100% PolyesterYESYESYESYESYESYESYESYESYESYESN/A74 lbs.49 lbs.45 lbs.N/A89 lbs.78 lbs.53 lbs.48 lbs.100 lbs.111 lbs.85 lbs.69 lbs.62 lbs.N/A135 lbs.104 lbs.82 lbs.75 lbs.147 lbs.170 lbs.129 lbs.103 lbs.94 lbs.186 lbs.169 lbs.129 lbs.102 lbs.94 lbs.185 lbs.87.5 lbs. (x2)78 lbs. (x2)53 lbs. (x2)48 lbs. (x2)97 lbs. (x2)17" (25" † )15" (23" † )17” (25” † )15" (23" † )18” (26” † )21" (29" † )19" (27" † )21” (29” † )19" (27" † )22” (30” † )27.75"25.75"27.75”25.75"28.75”26.5"24.5"26.5”24.5"N/AEcru MicroSuede or choice ofTEMPUR-Ergo TM Adjustable BasesEcru MicroSuede or choice ofTEMPUR-Ergo TM Adjustable BasesEcru MicroSuede or choice of Ecru MicroSuede or choice ofTEMPUR-Ergo TM Adjustable Bases TEMPUR-Ergo TM Adjustable BasesEcru MicroSuede orTEMPUR-Ergo TM Adv. Adj. BaseTEMPUR-Ergo TM Grand SystemGrand FoundationHigh Profile (9")Grand FoundationLow Profile (5")Sand M168 lbs.N/AN/A172 lbs.72 lbs.53 lbs.218 lbs.88 lbs.66 lbs.234 lbs.100 lbs.76 lbs.136 lbs. (x2)63 lbs. (x2)N/ASee Split/Dual KingSee Split/Dual KingSee Split/Dual King172 lbs. (x2)72 lbs. (x2)53 lbs. (x2)See Split/Dual CA KingSee Split/Dual CA KingSee Split/Dual CA King159 lbs. (x2)72 lbs. (x2)53 lbs. (x2)


TEMPUR-Cloud ®SupremeTEMPUR-Cloud ®Supreme BreezeTEMPUR-Cloud ®SelectTEMPUR-Simplicity TMSoftTEMPUR-Simplicity TMMediumTEMPUR-Simplicity TMFirmHigh – 11"High – 11"Traditional –10"Traditional – 8"Traditional – 8"Traditional – 8"2" TEMPUR-ES ® material2" TEMPUR-ES ® Breeze material1.2" TEMPUR-ES ® material2.75" TEMPUR-Essential TM material2" TEMPUR-Essential TM material2" TEMPUR-Essential TM material2" TEMPUR ® material2" TEMPUR-Climate TM material1.6" TEMPUR ® material5.25" SimplicitySupport TM System6" SimplicitySupport TM System6" SimplicitySupport TM SystemDualDualSingleSimplicitySupport TMSimplicitySupport TMSimplicitySupport TM25 years25 years25 years25 years25 years25 yearsSuper-Stretch& MicroSuede:100% Polyester /100% PolyesterTEMPUR-Breeze TM& MicroSuede:100% Polyester /100% PolyesterSuper-Stretch& MicroSuede:100% Polyester /100% PolyesterMicro-Denier Knit100% PolyesterMicro-Denier Knit100% PolyesterMicro-Denier Knit100% PolyesterYESNOYESYESYESYESYESYESYESYESYESYES70 lbs.N/A59 lbs.42 lbs.41 lbs.41 lbs.78 lbs.83 lbs.62 lbs.44 lbs.43 lbs.43 lbs.97 lbs.N/A79 lbs.56 lbs.54 lbs.54 lbs.120 lbs.128 lbs.95 lbs.67 lbs.65 lbs.65 lbs.150 lbs.160 lbs.117 lbs.84 lbs.81 lbs.81 lbs.148 lbs.159 lbs.117 lbs.84 lbs.81 lbs.81 lbs.78 lbs. (x2)84 lbs. (x2)63 lbs. (x2)44 lbs. (x2)43 lbs. (x2)43 lbs. (x2)16" (24" † )20" (28" † )26.75"25.5"Ecru MicroSuede or choice ofTEMPUR-Ergo TM Adjustable BasesicroSuede Foundation HighProfile (9")16" (24" † )20" (28" † )26.75"25.5"Ecru MicroSuede or choice ofTEMPUR-Ergo TM Adjustable Bases15" (23” † )19" (27” † )25.75"24.5"Ecru MicroSuede or choice ofTEMPUR-Ergo TM Adjustable BasesSand MicroSuede Foundation LowProfile (5")13" (21") †17" (25") †23.75"22.5"Ecru MicroSuede or choice ofTEMPUR-Ergo TM Adjustable BasesEcru MicroSuede Foundation HighProfile (9")13" (21" † )17" (25" † )23.75"22.5"13" (21" † )17" (25" † )23.75"22.5"Ecru MicroSuede or choice of Ecru MicroSuede or choice ofTEMPUR-Ergo TM Adjustable Bases TEMPUR-Ergo TM Adjustable BasesEcru MicroSuede Foundation LowProfile (5")N/AN/A68 lbs.N/A72 lbs.53 lbs.72 lbs.53 lbs.88 lbs.66 lbs.88 lbs.66 lbs.100 lbs.76 lbs.100 lbs.76 lbs.63 lbs. (x2)N/A63 lbs. (x2)46 lbs. (x2)See Split/Dual KingSee Split/Dual KingSee Split/Dual KingSee Split/Dual King72 lbs. (x2)53 lbs. (x2)72 lbs. (x2)53 lbs. (x2)See Split/Dual CA KingSee Split/Dual CA KingSee Split/Dual CA KingSee Split/Dual CA King72 lbs. (x2)53 lbs. (x2)72 lbs. (x2)53 lbs. (x2)* See pages 39 & 40 for complete Warranties. † Height with our steel bed frame (8 in.) ‡Height of <strong>the</strong> <strong>Tempur</strong>-Ergo TM Advanced System and <strong>Tempur</strong>-Ergo TM Grand System are <strong>the</strong> same. All measurements approximate.

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