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Member ProfilesAt Capricorn, we never lose sight of the fact that we exist forand because of our members. We put the spotlight on threeof your fellow members.BeechboroMechanical &Auto GasLocation: Beechboro, WAType of business: Mechanical WorkshopNumber of employees: 4Number of years in operation: 13Number of years as a Capricorn Member: 10How did you first hear aboutCapricorn?Chad's (the owner) recommendedCapricorn. He owned his own workshopand was a Capricorn Member.How has being a Member benefitedyour business?It's so easy. There is no need for creditcards or cash when collecting parts.What is a recent businessachievement?We have recently purchased a newscanner for the workshop and alwaystrain to keep up with changes andtechnological advancements in theindustry.How do you use your reward points?We use our Reward Points on travel andsettling our account.Have you attended any Capricornevents?We have attended the Dinner & Displayevenings as well as the tradeshows in ourarea.Do you use any other CapricornServices?We have two copies of Purple Pages, onein the workshop and one in the office.We also use the Capricorn Fuel Card,Cap-Ezi Finance and workers compinsurance.A tip (technical or otherwise) youwould like to share?Always be honest and truthful especiallyto customers; they will always return.What is the best thing about being inthe automotive industry?The camaraderie between everyone inthe business. Putting the customer incontrol by notifying them of their jobdetails and cost before proceeding.My Capricorn membership means......I have all the tools I need to do my jobat my finger tips.CanarvonPanel & PaintLocation: Canarvon, WAType of business: Panel & PaintNumber of employees: 2Number of years in operation: 1Number of years as a Capricorn Member: 1How did you first hear aboutCapricorn?There are a few Capricorn Membersup here in Carnarvon and they allrecommended it to us.How has being a Member benefitedyour business?It saves us so much time on accounting byhaving everything on the one bill. It's alsohandy being able to jump online and keeptrack of everything.How do you use your Reward Points?We are currently saving up our RewardPoints to put them towards an upcomingholiday.What is a recent businessachievement?We are a House of Colour approvedbody shop (one of a few in WA). We arealso renowned for our work on customvehicles.Have you attended any Capricornevents?Being a new Member and having recentlyhad a baby we haven't had the chance butwe certainly will in the future.A tip (technical or otherwise) youwould like to share?Customer service is the key. Always keepyour customers happy.What is the best thing about being inthe automotive industry?Being able to work in an industry youhave a passion for. Also working on oldercars and custom vehicles.Do you use any other CapricornServices?We use Capricorn Insurance, Ignition,Purple Pages and Capricorn Fuel Card.My Capricorn membership means......great relationships with suppliers andmakes life so much easier for us.WelleAutomotiveEngineeringLocation: Strydom Park, Randburg RSAType of business: Automotive EngineeringNumber of employees: 14Number of years in operation: 30Number of years as a Capricorn Member: 10How did you first hear aboutCapricorn?The local Capricorn Area Manager atthe time came by and told us aboutCapricorn.How has being a Member benefitedyour business?First and foremost we enjoy the instantcredit with suppliers. Access to top namesuppliers is also very handy. Havingeverything on one statement helps a lot.How do you use your reward points?For the moment we are saving our rewardpoints up to use on something nice in thefuture.Have you attended any Capricornevents?We have attended two Dinner &Display evenings and have enjoyed thenetworking opportunities they present.A tip (technical or otherwise) youwould like to share?Invest in your business today, both staffand equipment, because the motorindustry is changing so fast, it will costyou a lot of money to catch up if you getleft behind.Do you use any other CapricornServices?We use Purple Pages all the time.What is a recent businessachievement?We are very active in training of newapprentices and trying to encourageyoung blood into the trade.What is the best thing about being inthe automotive industry?There is never a dull moment!My Capricorn membership means...... I’m always guaranteed good service,competitive prices and peace of mind.6 CAPRICORN IGNITION AUGUST 2013 CAPRICORN IGNITION AUGUST 2013 7