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Wellness, revolutionized. - Children's Hospital Central California

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RETURN TO TABLE OF CONTENTS<br />

9<br />

Powered by people.<br />

The practice of medicine is a science, and to the average healthcare<br />

consumer, it can be fairly esoteric. The nightly news shows us every<br />

new discovery, medication and test available, and we put great faith<br />

in advanced medical technology. The 10 o’clock dramas portray the<br />

miracles of DNA matching, the clues you get from the human body,<br />

and miracle-cure stories based on real events (names changed to<br />

protect the innocent, of course). On the 11 o’clock news you watch<br />

reports of medical applications gone wrong, drugs recalled. The<br />

wealth of unfiltered information begins to cloud over a common<br />

personal healthcare question – who should you trust?<br />

That is a key question, not just for obvious reasons, but because<br />

of how it is constructed. When you ask “who”, you’re not asking<br />

about a machine, a drug or a procedure. You’re asking about a<br />

person or group of people. As astounding as medical technology<br />

has become – and it is astounding – the key factor in all medicine<br />

practiced in the world today is still the people who practice it.<br />

At Children’s <strong>Hospital</strong> <strong>Central</strong> <strong>California</strong>, we invest in technology<br />

and understand its transforming nature. We invest far<br />

more in people, though, because it’s their expertise that turns<br />

the raw data of a machine into a diagnosis. It is trained human<br />

cognition that understands what a five-year-old means when she<br />

holds her side and says, “I hurt right here.” It’s human compassion<br />

that both searches for the cause of that pain, and comforts the<br />

In an advancing and scientific workplace,<br />

“people helping people” is still the greatest<br />

healing technology you’ll encounter.<br />

child who has it. And it’s the pure spirit<br />

of caring that makes that compassion a<br />

common thread through our inpatient<br />

units, surgical practices, outreach facilities,<br />

administrative offices, hallways and<br />

anywhere you find a Children’s <strong>Hospital</strong><br />

employee.<br />

“You’ll notice,” said Diane Civiello,<br />

director of Children’s Pediatric Intensive<br />

Care Unit, “… that kids never draw us<br />

pictures of machines.”<br />

As an organization, it is our responsibility<br />

to care for the people who care for<br />

your children. It is also our responsibility<br />

to recruit the best physicians, nurses,<br />

health professionals and support staff<br />

available. We do that in many ways, from<br />

a compensation philosophy and stimulating<br />

environment that makes sure we<br />

are the greenest pasture, to a core value<br />

of education and advancement that gives<br />

employees opportunities to challenge<br />

themselves and promote their careers.<br />

Volunteers are a big part of Children’s <strong>Hospital</strong>.<br />

We have over 500 selfless individuals who give<br />

their time to help our kids. Every year the people<br />

in the purple aprons do the work of 20 full-time<br />

employees, and they do it for nothing more than<br />

the joy of helping a child.<br />

It’s human<br />

compassion that<br />

both searches for the<br />

cause of pain and<br />

comforts the child<br />

who has it.<br />

Our people also take part personally<br />

in creative problem solving, as evidenced<br />

by our Pediatric Intensive Care Unit’s<br />

inspired methods to recruit more nurses<br />

into the challenging critical care setting.<br />

Physicians find strong collaborative<br />

surroundings at Children’s, and a caseload<br />

drawn from a region that covers<br />

nearly a third of one of the largest states<br />

in the nation. And more than 500 Valley<br />

residents choose to work here for free,<br />

(Continued on page 11)

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