November 2009 - New York Presbyterian Hospital

nyp@nightOvernight in the Pharmacy: On Call and Ready to HelpNew OR Suite Is More Than Just State of the ArtWith the opening of the Leona M.and Harry B. Helmsley Surgical Suite,NewYork-Presbyterian Hospital/WeillCornell Medical Center has made the“operating room of the future” the newstandard of care.The new ORs, located in theGreenberg wing of the Medical Center,have been specially equipped with themost advanced imaging and communicationstechnology systems to handlespecific procedures. One of the suiteswill primarily accommodate vascularprocedures and is outfitted with theArtis zeego angiography C-arm system.This system provides extraordinary functionality and flexibilityin imaging, allowing surgeons to visualize internalorgans from various perspectives with access to more anatomicaldetail.“This is not state of the art,” Dr. Pardes said. “We areahead of the state of the art. We are determined to be atthe top of medicine and that is what this new facility is —the very top.”NYP/Weill Cornell is the first hospital in the NewYork City area to install the Artis zeego system, and theOne of an estimated 3,500 NYP employees whowork evenings and nights, Suja Pothen is a StaffPharmacist at NYP/Columbia. She described herwork to NYPress reporter Gabriel Miller.For the last 14 years I’ve been a pharmacistworking the night shift on theColumbia campus. I’m proud to say that thisis the first and only job I’ve ever had.Before immigrating to the U.S., I earneddegrees in education and chemistry in India.After my husband and I married and movedto the U.S., I earned my doctor of pharmacydegree.At the time we were also starting a family,so it made sense for me to work the nightshift. I could raise my two daughters duringthe day and pursue my career at night.Other than one year on the evening shift,I’ve always worked from 9 p.m. to 7 a.m.Some people think the night shift at ahospital is slow and quiet; on the contrary,because NYP/Columbia is a teaching hospitalwith hundreds of trainees in many fields,our pharmacy regularly fills as many as3,000 prescriptions a night.At night we are the only pharmacistsavailable for adult patients at the Hospital.Sometimes this can mean going to greatlengths to fill a prescription that will save alife. In one situation a patient urgently neededa rarely used drug for pulmonary hypertensionthat was also new to the market.For newer or rarely used medications,our stock can run low, and in this instancewe had run out. Usually I will call one ofour System hospitals and have the medicationdelivered, but in this case every hospitalin the NewYork-Presbyterian Healthcare Systemwas out of the drug.I quickly calledthe company thatproduced thedrug, whichfortunately isin New Jersey.They sent thedrug by courier;it arrived at6 a.m. in time tosave the patient fromany cardiovascularevents.Suja PothenIn August 2003 a blackout knocked outthe power to our computerized pharmacysystem for several days. We were forced torevert to a paper system to manage the entireHospital’s drug needs. It was difficult, butwe were able to continue to provide neededmedications to patients.Most nights are routine, though. I communicatewith other staff about medicationissues, screen medication orders, reviewpatient profiles, tailor medication dosages toindividual patients and make sure that drugsget to the patients who need them and areadministered properly.The best aspect of my job is my colleagues— three pharmacists and threepharmacy technicians — many of whom I’vebeen working with for more than 10 years.An amazing part of the job is followingpatients’ progress until discharge. AfterLeona M. and Harry B. Helmsley Surgical Suite, NewYork-Presbyterian Hospital/Weill Cornell Medical Centerfirst in the world to have two units for vascular, neurosurgicaland abdominal/intestinal indications.“All of the trustees of the Helmsley Charitable Trust arefirmly together in our support of this hospital and this amazingnew operating suite,” said John Codey, a trustee of theLeona M. and Harry B. Helmsley Charitable Trust.The new Helmsley Surgical Suite incorporates futuristictechnology, including a Wall of Knowledge, which facilitatesactive communication and the sharing of clinical informationamong not only OR personnel but also outside physicians.a transplant, a patient may need a complexregimen of medications during a long stay inthe ICU and the Hospital. After needing prescriptionsfor weeks or months, one day theygo home, and we can take great satisfactionin knowing that we did our job well.After a shift, I will finish just in time todrive home across the George WashingtonBridge and take my daughter to school. It’sthe reason I took this job on the night shiftin the first place. •Night is a busy time for Suja Pothen (center) and her colleagues, Staff Pharmacist Rose Simeon (on left)and Pharmacy Technician Evelyne Pierre-Louis.Janet Charles“Why can’t we have the pathologist onthe phone looking at the same slide we’relooking at while we’re standing before thepatient on the table? This room allowsfor that conversation and collaboration,”said Howard A. Riina, M.D., Director,Neurological Surgery Residency Program,and Co-Director, Interventional Radiology,NewYork-Presbyterian Hospital/WeillCornell Medical Center. “You can imaginewhat this is going to do for patient safety.”The spacious operating rooms, whichare over 600 square feet, provide a feelingof openness and space. The nursingstations face the operating table, givingthe nurses a clear view of the patient, surgeons and otherpersonnel at all times. Large, high-definition monitors hangfrom the moveable booms throughout the suite.“The entire environment of these new surgical suites isfocused on safer interventions,” said Jeffrey Milsom, M.D.,Chief of Colon and Rectal Surgery at NewYork-PresbyterianHospital/Weill Cornell Medical Center. “We’ve removed allthe clutter on the floor and gave ourselves every possibleimage or piece of information on a patient we could need.It’s right here, right in front of us.” •Richard LobellNOVEMBER 2009 3 NYPress

Dear NewYork-Presbyterian Colleague:We recently conducted our annual NewYork-Presbyterian Hospital Employee Survey. We arepleased that 59% of our employees participated and are delighted that NYP’s overall satisfactionscore is 81%!Our Survey result is 4 percentage points higher than last year’s score and, for the second year in arow, the highest score ever achieved by an academic medical center on this Survey. Further, NYP’sscores improved across every Survey dimension and on every one of our campuses.As you will see, employees are very proud of NYP’s commitment to We Put Patients First and thequality of patient care we provide. NYP scored 82% and 12 points above the national academic/teaching hospital norm on the dimension of Concern for Patients. In addition, we are pleased toreport that our score for the dimension of Respect, one of our six Values, improved this year. MakingIt Better planning has had a positive impact on our workplace, and we appreciate everyone’sefforts to move the Hospital in the right direction.Your managers will be meeting with you to review the results and continue Making It Better planningin your area. This year, we will continue to focus on Respect. In addition, each unit/departmentwill need to select at least one other area for improvement. Research has shown that employeesatisfaction is linked to patient satisfaction. We need all staff to be involved so we can continue tomake NYP a truly great place for our patients and their families, as well as our staff.Thank you again for your ongoing support and participation.Herbert Pardes, M.D.President and Chief Executive OfficerSteven J. Corwin, M.D.Executive Vice President and Chief Operating Officer"You talked......We listened"NYP EMPLOYEE SURVEY RESULTS 1

A total of 9,784 employees participated in the Survey in July and August 2009, administered confidentially by HR Solutions, Inc.Survey DimensionsNYP2009ScoreNationalAcademic/TeachingHospitalNormativeScore*NormativeDifferentialNYP2008ScorePercentChangefrom 2008Overall Job Satisfaction 81 71 10 77 5%Corporate Compliance 72 - - 71 1%Making It Better Planning 54 - - 48 11%Management 69 63 6 66 4%Respect 67 67 0 64 4%Mission/Goal Alignment 73 64 9 70 4%Teamwork and Cooperation 68 67 1 65 4%Training & Development 75 65 10 71 5%Physical Working Conditions 81 81 0 79 2%Concern for Patient Care 82 70 12 80 2%Communication 71 63 8 69 3%OVERALL JOB SATISFACTIONThis measures overall employee perspective concerning his/her job as a source of positive or negative feelings.CORPORATE COMPLIANCEThis measures employees’ perception that NYP is an organizationwith ethics and integrity. It reflects employees’ beliefsthat it is the right thing to report non-compliant events, andthat they do not fear retribution.MAKING IT BETTER PLANNINGThis dimension measures the extent to which managersshare the Survey results with their employees, solicitemployee input for improvement and actively work to makechanges that employees perceive as effective.MANAGEMENTThis scale measures employees’ perception of how considerate,friendly, helpful, supportive, and even-handed theirsupervisor is in the work setting.RESPECTThis scale measures the extent to which employees feel thatthey are valued resources in the organization. This measureincludes the perceived value of individual skills, support forand adequacy of training, maintenance of job security, andmanagement’s availability and responsiveness to employees.MISSION/GOAL ALIGNMENTThis dimension quantifies the degree to which employeescomprehend, believe in, and agree with the organization’soverall strategy/mission. It also measures the respondents’general sense of involvement in the company’s goals andobjectives.TEAMWORK AND COOPERATIONThis measures the employee’s satisfaction with membersof his/her immediate work group. A high score on thisdimension suggests that an employee positively values andenjoys being around and working with fellow employees.It also measures the employee’s perception of the extent towhich the organization stresses and provides the necessarysupport for high efficiency, smooth work flow, and greaterproductivity.TRAINING AND DEVELOPMENTThis dimension gauges employee satisfaction with the newemployee orientation as well as the overall effectivenessof on-the-job training provided. It also allows employeesto voice whether they feel the organization has providedenough and the right type of training to perform their jobs.PHYSICAL WORKING CONDITIONSThis measures the employee’s perception of the physicalwork space. This includes parking, cleanliness of facilities,work space and employee food service.CONCERN FOR PATIENT CAREThe employee’s perception of the extent to which the organizationstresses, supports, delivers, and is committed toquality patient care.COMMUNICATIONThis measures how well employees believe the organizationcommunicates its policies and procedures to employees. Itindicates how effective communications are within workgroups and across organizational boundaries, and the availabilityof open communication channels.*The 2009 National Academic/Teaching Hospital Norm is the average of allthe scores of academic medical centers that participated in the Survey this year.4 NYP EMPLOYEE SURVEY RESULTS

Human Resources reports the following promotions as of September 30, 2009:NYP/ACNMercedes CrespoPrgm Mgr - Geriatrics,I S Wright CtrMercedes CrespoTabitha GillCertified Medical Assistant,Family MedicineProgramKim R. MoorePractice Administrator,ACN Audubon PracticeNYP/ALLENRommel FototanaClinical Nurse II,2-RE-Med/Surg ICU-AllenMercy NtiamoahPatient Care Associate, 2Field West - AllenMercy NtiamoahNYP/MSCHONYCatherine BarrellNurse Practitioner-Rotating,CHNY OncologyArlette GrahamSupv-OR Inventory,CHONY Periop AdministrationNicole Tighe GregoriusClinical Nurse III, CHT6-M/S Cardiology/NeurologyShayna NolascoEquipment Technician,CH T-SB EquipmentCenterShayna NolascoDespina PakiakisClinical Nurse III,CH-5/6S OB & NurseryDenice ToribioUnit Assistant,CH-Pediatric IntensiveCareNYP/COLUMBIADamaris M. AlvarezMgr - Respiratory Therapy,Respiratory CareAdminpromotionsDennise BaesdenMgr-Bus Admin SupptSvcs, Support ServicesMichelle BendEmergency RoomTechnician, Emergency-AShaquana R. CarrollPatient Representative,Mammography-AP1Helen H. ChoiStaff Pharmacist,Pharmacy-AdministrationJane ChungNeurophysiologyTechn IV-Reg, CompEpilepsy Center ProgramKaren ColonProgram Mgr-Grants,GrantsGabrielle CusackClinical Nurse II, MB-6HSEneil de la PenaClinical Nurse II,6 Hudson NorthOncologyAlex DiazPlumber A, PlumbingDeptJacqueline DiazOffice Manager,Patient Case ManagementRosa DiazEKG - Phlebotomy Technician,Support ServiceLabMaria J. EnriquezManager-Radiology,CT Scanning AtchleyMark FaceyLead CT Technologist,CT Scanning MH-3David FigueroaLaboratory Clerk Typist,Central Processing UnitNaomi FrancisStaff Assistant,Patient Navigator ProgramRhonda FraserEmergency Room Technician,Emergency-ADaniel B. GuzmanSr HVAC Mechanic(Unlicensed), RefrigerationDeptVito HaHVAC MechanicLicensed, RefrigerationDeptMaurice HarbonMgr -Pharmacy,Pharmacy-AdministrationRichard C. HuardSupervisor-Lab Services,Serology-Virology LabNitin MathewStaff Pharmacist,Pharmacy-AdministrationBusime MudekerezaStaff Nurse, Emergency - ASonia M. Murray-SmallLead Transporter,TransportersAndrea H. NoelEKG - Phlebotomy Technician,Support ServiceLabSung Min ParkStaff Pharmacist,Pharmacy-AdministrationJustin RamirezPatient Financial Advisor,DPO Billing ServicesJacqueline RamosPatient Financial Advisor,DPO Billing ServicesIlana SausenDirector-GME, GMEAdministrationAlla SlepakovaStaff Pharmacist,Pharmacy-AdministrationCesar SullivanSecond Cook,Central Food PurchaseBernard KellamSys Hardware AnalystIII - IS, Desk Top Support- WestBernard KellamNYP/WEILL CORNELLVerald ArmstrongMgr Facilities Ops,Engineering MaintIsmael Badillo IIIUnit Aide,Critical Care-Cath LabDorota BaranowskiPatient Care Tech,Nur - 14S Med/SurgVedwatie BeemsigneSupv-Patient Accts,Patient AccountsSyndy BenjaminSr Physician Asst,PA ServicesKevin Farrell BrumitSr Finan Analyst,Financial PlanningMary Elizabeth CassaiClinical Mgr,Recovery Room G-3Melissa L. CastroExec Asst, Prof SvcsAdminChristopher CaulfieldController, AccountingDanny L. DiazProject Leader-IS,Clinical InformationSystemsAngela DiggsPatient Care Tech,Nur-14S Med/SurgMaria ErrollSupervisor-Cytology,CytologyBridget Marie FoeckingSpl Strategic Sourcing,Purchsng Mats MgmtNoham EspinoNoham EspinoRadiological Spl-Intervent,Radio/CardiovasMary GoodleyStaff Assistant,PWC Outpatient Dept.Brendan MooneyProject Leader - IS, CPOELenny S. MoralesSupv-Data Center IS,Data Center EastMaria MorgenfeldPatient Care Tech,Nur - 14S Med/SurgGloria NegronMgr Admitting, AdmittingDavid OurielSr Finan Analyst,Financial PlanningMichelle PegoClinical Mgr,Critical Care-Cath LabChantelle G. PhilbertLicensed Practical Nurse,WCIMA at Wright CenterKerry PurdyProj Leader-Fin Plnng SvcLine, Financial PlanningAnita RakharMgr-General Accounting,Internal ControlSean RamosRep-Guest Svcs,Heart InstituteMelanie StarcicSr Physician Asst,PA ServicesMaisie ThompsonPatient Care Tech,Nur-14S Med/SurgDoris TiangthamSr. HRIS Analyst, PensionChandrawtee ToondaPatient Care Tech,Nur-14S Med/SurgNYP/WESTCHESTERSeedou M. DibbaStaff Nurse, NursingSchizophrenia -3 SouthSeedou M. DibbaArabelle RoweSr Social Worker,Women’s UnitJessica L. SiegelStaff Assistant, MedicineIf you know of any promotions that have been omitted, pleasereport them to Human Resources at these numbers:746-1448 (Weill Cornell); 305-5625 (Columbia). Photos byCharles Manley and John VecchiollaEXPressNews about people, places andprograms at NYPAwards and Honors• Anesthesiology Robert N. Sladen, M.D., Attending Anesthesiologist at NYP/Columbia,on October 16 received the Lifetime Achievement Award of the American Society of CriticalCare Anesthesiologists. He was honored at the organization’s annual meeting in New Orleans.The Society is dedicated to the education of anesthesiologists in the care of critically illpatients.News BriefsAvon Walk: Support for Walkers’ Bodies and SoulsAs participants in the 2009 Avon Walk passed by NYP/Weill Cornell on Saturday,October 10, Hospital staff and volunteers cheered them on, lifting their spirits andrenewing their zeal. And on that day and the next, NYP physicians, nurses and paramedicsonce more were on hand to provide medical care to any of the 4,000 walkerswho might need it.Some of them did. At the Walk’s Wellness Village medical tent, NYP staff treatedmore than 200 people, and EMS workers transported four people to NYP EmergencyDepartments.The walkers — who trekked 26.2 miles around New York City on Saturday and 13.1miles on Sunday — raised more than $9.5 million. Breast cancer programs at NYP received$750,00 which they will use for research, clinical trials and care for underserved women.Avon walkers found a warm welcome at NYP/Weill Cornell, where employees and volunteers greeted themwith cheers and applause.Through GEM, NYP/Westchester Walks the WalkThrough NYP/Westchester’s second Go the Extra Mile (GEM) Walk last summer, NYP/Westchester employees found varied ways to increase patients’ enjoyment.More than 50 staff members signed up to walk a mile on the Hospital grounds,pledging cash contributions to be used to purchase such items as music CDs, movieDVDs, books, toys and clothing for patients. They raised nearly $1,300.Another 138 staff members donated new or lightly used items that the Hospital’sinpatient units had requested. Some enlisted family and friends in the campaign,resulting in the donation of several hundreds of items, including a DVD player, children’sbooks, toys and a new radio. One employee built a media cabinet for use inNichols Cottage, a psychiatric inpatient unit for children aged 5 to 12.“The generosity of the employees and their family and friends exceeded everyone’sexpectations,” said Director of Patient Finance Janet Hildreth, who had the idea for Gothe Extra Mile.Philip J. Wilner, M.D., Vice President and Medical Director of NYP/Westchester, congratulatedemployees. “Their generosity has resulted in patients — young and old —receiving some very thoughtful gifts,” he said. “The participation of families and friendsunderscores the strong and extended community our Hospital enjoys.”NOVEMBER 2009 5 NYPress

the green pagesbenefits corneremployee activitiesANNUAL BENEFITSENROLLMENTDEADLINE ISNOVEMBER 16The Annual BenefitsEnrollment period forNewYork-Presbyterianbenefit-eligible employees ends on November16, 2009. The selections you makeduring this enrollment will remain in effectuntil December 31, 2010. This is also agood opportunity to review your dependentand beneficiary information. Pleasemake sure your dependents are listed accuratelywith complete information, includingtheir social security numbers.Benefits 2010 offers easy access toEmployee Self-Service as well as userguides with instructions about enrollmentand updating your records. On the Infonet,click for Employees and Benefits 2010in the left panel under the Your HumanResources section.CO-PAYMENT FOR RELENZARelenza is an effective medication fortreatment of the flu. It is available only byprescription. Relenza is normally pricedas a brand non-formulary medication forNewYork-Presbyterian employees who areparticipants of the Empire medical plan.Due to the H1N1 influenza situation, theNYP Benefits Department worked withEmpire BlueCross BlueShield to lower theco-payment on Relenza. The co-paymenthas been reduced from $25 to the genericprice of $10.EDUCATIONAL ASSISTANCEPROGRAMThe Educational Assistance Policy forNYP benefit-eligible employees has beenupdated. Highlights include:• Centralized administration of theEducation Assistance for all campuses• Updated Educational AssistanceApplication• Revised process for reimbursement• New deadlines to submit theapplication & reimbursement requestYou can find the updated EducationalAssistance Application and ProgramSummary on the NYP Infonet. Go to forEmployees, and from the Forms section,click on Tuition Reimbursement Info.TICKETS AVAILABLEA limited number of the following ticketsare available for purchase, by check ormoney order, in Human Resources, NewYork-Presbyterian/Weill Cornell, Payson House,3rd Floor, or Human Resources, NewYork-Presbyterian/Columbia, Harkness Pavilion,Main Floor.You will be required to present yourNewYork-Presbyterian employee ID whenpurchasing tickets.If you have any questions, pleasee-mail activities@nyp.org.Please note: All tickets are limitedto four per NYP employee. Ticketswill not be held and are availableon a first-come, first-served basis.Christmas Spectacularat Radio City Music HallTwo show dates:Sunday, December 65 p.m.3rd Mezzanine$52 per ticketandSunday, December 135 p.m.3rd Mezzanine$52 per ticketBurn the FloorLongacre TheatreTuesday, December 88 p.m.Rear Mezzanine$53.50 per ticketNew York Knicks vs. Orlando MagicSunday, November 296 p.m.Section 301$60.50 per ticketNew York Knicks vs. Portland Trail BlazersMonday, December 77:30 p.m.Section 303$20 per ticketNew York Knicks vs. San Antonio SpursSunday, December 276 p.m.Section 214$78.50 per ticketSPECIAL SERVICES FROM ERRAND SOLUTIONSHoliday Help from Errand SolutionsErrand Solutions is ready to help youand your family enjoy the upcomingholiday season! We can assist with:• Travel arrangements for you to visitloved ones or to have them come to you• Food orders for delivery to yourhome for your Thanksgiving or holidaymeal• Holiday party planning for work orhome• Numerous gift options for work colleaguesor loved ones• Arrangements for New York’s bestholiday events, including where to getthe best views of the Macy’s ThanksgivingDay Parade, tickets to the Radio CityChristmas Spectacular and more!CRUNCH FITNESSDISCOUNTCrunch Fitness is offering a20% discount on monthlyand annual membershipsfor NewYork-Presbyterian employees. If youpay in full for the year, you will receive anadditional six months free membership (limitedtime only).For more information, and to receivea five-day trial membership, please contactAmy Hart, Corporate Account Executive at(212) 993-0340 or amy.hart@crunch.com.Stop by when Crunch Fitnessvisits NewYork-Presbyterian/Weill Cornell on:Tuesday, December 811:30 a.m - 1:30 p.mGarden Café Vending AreaGREEN PAGES CONTACT INFORMATIONBenefits Corner: (212) 297-5771BenefitsBridge@nyp.orgEmployee Activities: (212) 746-5615activities@nyp.orgOther Green Pages News:hrweb@nyp.orgErrand Solutions will also be announcingfree gift-wrapping days at our campuses.You can bring your gifts into work andpick them up at the end of the daywrapped and ready for giving. Watch theInfonet and your e-mail for dates andtimes at your site.And, of course, Errand Solutionscan also assist our patients and familieswith their needs during their time withus at NYP. Patients and families canaccess Errand Solutions by simply dialing*99 from their room phone.Last month, thousands of NYPemployees, patients and families tookadvantage of the time-saving servicesoffered by Errand Solutions. Call or stopby to see what they can do for you.NOVEMBER 2009 7 NYPress

Happy employees enjoyed some sunshine, and ice creamand even a little dancing at NewYork-Presbyterian’sEmployee Appreciation Day. The Hospital has held sixemployee appreciation events since August, reaching out tothe staff at all campuses to say “thanks” for the excellentwork they do every day. •NYPressNew York-PresbyterianThe University Hospital of Columbia and CornellVolume 11, Issue 11November 2009Herbert Pardes, M.D.President andChief Executive OfficerSteven J. Corwin, M.D.Executive Vice President andChief Operating OfficerWilliam A. Polf, Ph.D.Senior Vice President forExternal RelationsMyrna MannersVice President, Public AffairsTHANKYOU!Michael SellersDirector of PublicationsMarcella KerrEditor-in-ChiefCynthia GuernseyArt DirectorJoshua HammannFeature WriterAndria LamCopy EditorJima WareProduction AssistantFor more photos go to:http://infonet.nyp.orgAwards & Recognition,Children of NYP employees — 1,000 of them, lucky winners of a raffle — had a ton of spooky fun atNYP/Columbia’s annual Halloween celebration in the Hospital Garden. To accommodate as manyparticipants as possible, two parties were scheduled at which children were able to trick-or-treat, dance andshow off costumes in the company of their parents. Fantastic outfits were seen in other parts of the Hospital,too, as staff held parties for patients to celebrate the holiday. •CONTRIBUTORSJaclyn MucariaSenior Vice President, AmbulatoryCare and Patient Centered ServicesJolie SingerVice President and Chief of Staffto the Executive Vice Presidentand Chief Operating OfficerRick EvansVice President, Support Servicesand Patient Centered CareCarol LeMayDirector of InternalCommunicationsKathy ThompsonEditorial ConsultantTim PaulContributing WriterGabriel MillerContributing WriterSusan DrakeCommunications SpecialistKathleen StanleyBenefits ManagerJoy RhodesBenefits SupervisorKimberly Ann SolopSenior Awards and RecognitionSpecialistKathy SueroSpecialist, Awards &Recognition/Employee ActivitiesPublic Affairs Office at NewYork-Presbyterian/Columbia:627 West 165th Street, 6-621New York, New York 10032PH: (212) 305-5587 (ext. 55587)FAX: (212) 305-8023 (ext. 58023)Public Affairs Office at NewYork-Presbyterian/Weill Cornell:425 East 61st Street, 7th FloorNew York, New York 10065PH: (212) 821-0560 (ext. 10560)FAX: (212) 821-0576 (ext. 10576)To obtain PDF versions ofthis and prior issues ofNYPress, please visithttp://infonet.nyp.org/nypressnypress@nyp.orgwww.nyp.org© NewYork-Presbyterian HospitalNYPress is published by the Office of Public Affairs.Photos by Jason Green, Richard Lobell, and John Vecchiolla